Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

IOS APP Update

IOS APP Update

The Spotify iPhone app recently got a Update, but after installing this all my offline playlist, which where safed on the iPhone are gone and i had too download all this tracks again. 

 

Is it normal that all the Tracks are gone after the Update?

 

 

Reply
1 Reply

Hi. I just updated last night and all my offline playlists seem to have remained intact. I have iPhone 3GS-what generation phone do you have? Can you not check desktop version and see if offline playlists are still there ( which they should be) and try and re-sync your phone. Might want to check your settings on mobile app as well. How many playlists do you have? I have heard of some people who have huge numbers of playlists experiencing problems after update.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random