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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

31937 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96174 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1071 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294209 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123976 Views

19 replies

38 likes

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  • 19 replies
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The "what's new" tab just offers one album

It used to be when I tapped "what's new" I would see all kinds of top ten songs, that sort of thing. Now all it offers is U2's Achtung Baby. Odd. Where did the What's New screen go?

Newbie

It used to be when I tapped "what's new" I would see all kinds of top ten songs, that sort of thing.  Now all it offers is U2's Achtung Baby.   Odd.  Where did the What's New scre...

David

Spotify Legend

892 Views

1 replies

0 likes

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Playlists

Hi, I'm new to this. Is there a way to alphabetize my playlists by Artist?

Newbie

Hi, I'm new to this. Is there a way to alphabetize my playlists by Artist?

David

Spotify Legend

1210 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Problem

I am having the same problem. When I try to listen to a song it tells me something about my premium account?

Casual Listener

I am having the same problem. When I try to listen to a song it tells me something about my premium account?

Richard

Community Legend

1264 Views

2 replies

0 likes

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  • 2 replies
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iPhone & iPad Offline Playlists erased for the second time

Hi. Once again, Spotify "customer support" has falt out refused to help me with my mobile apps. Twice, in the last month, the Spotify iOS app has removed my offline playlists from my iPad and iPhone. I keep receiving an error that it is being used on...

Gig Goer

Hi. Once again, Spotify "customer support" has falt out refused to help me with my mobile apps.   Twice, in the last month, the Spotify iOS app has removed my offline playlists from my iPad an...

exursus

Casual Listener

1324 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Ipod Touch "Library" to Shuffle all Playlists?

Can you shuffle all of the playlists and tracks within on the Ipod Touch? I made lots of playlists by artist name, with hundreds of tracks in all of them. In spotify itself you can click on "library" under "collection" to shuffle all of it, but there...

Regular

Can you shuffle all of the playlists and tracks within on the Ipod Touch?  I made lots of playlists by artist name, with hundreds of tracks in all of them.  In spotify itself you can click ...

patglennon

Casual Listener

2115 Views

2 replies

2 likes

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Bluetooth sound bad

I just set up a Bluetooth sender/receiver on my windows7 machinegood news it works, bad news the sound keeps breaking up badly, not at all acceptableIt works perfectly on Local File music directlyI am on Spottily unlimited, so thought that the stream...

Casual Listener

I just set up a Bluetooth sender/receiver on my windows7 machine good news it works, bad news the sound keeps breaking up badly, not at all acceptable It works perfectly on Local File music  d...

alan271828

Casual Listener

1871 Views

2 replies

0 likes

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Spotify iOS App Cleaning

I am on iOS 5.1. Every so often (every other month) the Spotify will say "Cleaning..." and I'll have lost all my offline playlists. I'll have to set them all to Offline and then spend several hours tapping the iPhone screen to prevent it going to sle...

Regular

I am on iOS 5.1. Every so often (every other month) the Spotify will say "Cleaning..." and I'll have lost all my offline playlists. I'll have to set them all to Offline and then spend several hours t...

russtm

Roadie

6495 Views

5 replies

0 likes

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Solved!! "Now Playing" button not working

When I try to press the button, nothing happens. For example: If a song is playing, and I want to pause it, I press the "Now Playing" button. But when the button doesn't work, I have to start the song again. The problem is a little bit irritating. Pl...

Casual Listener

When I try to press the button, nothing happens. For example: If a song is playing, and I want to pause it, I press the "Now Playing" button. But when the button doesn't work, I have to start the son...

David

Spotify Legend

2391 Views

1 replies

0 likes

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New playlist should be added at TOP of playlists!

How frustrating it is to add a new album to it's own new playlist, only to have to scroll all the way down (in my case past dozens and dozens of playlists) to find it again! And... how frustrating again to go into the desktop client and find the play...

Community Legend

How frustrating it is to add a new album to it's own new playlist, only to have to scroll all the way down (in my case past dozens and dozens of playlists) to find it again! And... how frustrating ag...

832 Views

0 replies

0 likes

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spottily on iPhone 4s

Hi can I have spotify on multiple phones i.e. 2? I am a premium subscriber thanks.

Newbie

Hi can I have spotify on multiple phones i.e. 2? I am a premium subscriber thanks.

David

Spotify Legend

1059 Views

1 replies

0 likes

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  • 1 replies
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Music stops after 1 minute!

I have had this problem before and some how I fixed it after hours of fiddling around a couple months ago.This time absolutely nothing works. Each song will stop playing after one minute. I have installed and reinstalled spotify on both my lap top an...

Casual Listener

I have had this problem before and some how I fixed it after hours of fiddling around a couple months ago. This time absolutely nothing works. Each song will stop playing after one minute. I have in...

David

Spotify Legend

2171 Views

3 replies

0 likes

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  • 3 replies
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Recreating playlists?

I erased some playlists on my iPhone, thinking it was ONLY on the phone that I erased them...BUT...they also disappeared from my Mac...Is there any way I can recreate the playlists...maybe old cache, or some sort of backup file...or in some other way...

Newbie

I erased some playlists on my iPhone, thinking it was ONLY on the phone that I erased them... BUT...they also disappeared from my Mac... Is there any way I can recreate the playlists...maybe old ...

StevenR

Roadie

1051 Views

1 replies

0 likes

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  • 1 replies
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streaming not possible - iPhone

Since I have installed a new version of Spotify premium streaming on my Iphone is no longer possible. I have reinstalled everything a few times but nothing works. Is there something in the new version that needs special attention. Who can help.

Newbie

Since I have installed a new version of Spotify premium streaming on my Iphone is no longer possible. I have reinstalled everything a few times but nothing works. Is there something in the new versio...

David

Spotify Legend

1014 Views

1 replies

0 likes

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  • 1 replies
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Ipod touch 8gb - premium account

I am looking to purchase an ipod touch 8gb. I already pay for the premium spotify. What I am wondering is how many songs I can have on my spotify online/offline on the 8gb ipod? I would mainly like to use it offline for some playlists. I don't plan o...

Casual Listener

I am looking to purchase an ipod touch 8gb. I already pay for the premium spotify. What I am wondering is how many songs I can have on my spotify online/offline on the 8gb ipod?  I would mainly ...

Richard

Community Legend

2034 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Navigating Spotify on iPhone

How do I get to my queue from the "Now Playing" Screen?

Regular

How do I get to my queue from the "Now Playing" Screen?

DancingPaul

Casual Listener

4769 Views

8 replies

1 likes

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  • 8 replies
  • 1 likes

Solved!! Offline Mode not working after the 4th playlist

Hi ! I am trying to have my 4th playlist available offline on my iphone4. It does not sync.The first 3 playlists were synced fine and show the green offline symbol for all the tracks.I have tried to recreate the playlist on the iphone and on the Wind...

Casual Listener

Hi !   I am trying to have my 4th playlist available offline on my iphone4. It does not sync. The first 3 playlists were synced fine and show the green offline symbol for all the tracks. I h...

jvanderb

Roadie

2311 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Premium not recognized on iPhone

My iPhone doesn't recognize my premium account either.Sorry but your software has a lot of bugs. Please advise ifyou can about fixing the mobile client problem.x_er_98

Casual Listener

My iPhone doesn't recognize my premium account either. Sorry but your software has a lot of bugs. Please advise if you can about fixing the mobile client problem. x_er_98

942 Views

0 replies

0 likes

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just upgraded and Ipod will not sync

I recently upgraded to Spotify Premium, however when I plug my ipod into the computer nothing shows up under the 'device' tab. Why is my device not showing up?I've closed itunes and I've opened spotify then my device and vice versa...but nothing is s...

Casual Listener

I recently upgraded to Spotify Premium, however when I plug my ipod into the computer nothing shows up under the 'device' tab.  Why is my device not showing up? I've closed itunes and I've open...

user-removed

Not applicable

1245 Views

1 replies

0 likes

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  • 1 replies
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Offline tracks are perpetually syncing

The President of my company got a Spotify membership and has been struggling for weeks to get offline tracks to work properly on his iPhone. He has about fifty tracks and when he first joined I managed to get all of them to sync to his phone over the...

Newbie

The President of my company got a Spotify membership and has been struggling for weeks to get offline tracks to work properly on his iPhone. He has about fifty tracks and when he first joined I manag...

883 Views

0 replies

0 likes

  • 883 Views
  • 0 replies
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Does not sync with iPhone

My playlists wont sync with my iPhone, only the local files. Can somebody please help me?

Casual Listener

My playlists wont sync with my iPhone, only the local files. Can somebody please help me?

tjb

Roadie

1300 Views

1 replies

0 likes

  • 1300 Views
  • 1 replies
  • 0 likes