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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44474 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

110364 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1744 Views

0 replies

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iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302412 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128296 Views

19 replies

38 likes

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Someone please tell me what I am doing wrong!!

I cannot get my iphone 4 to appear on the devices in spotify! I have followed all the guidelines I can find, re-installed on phone, re-started phone and app, tried via usb and also wifi. But my Phone is telling me that 'spotify is offline' which I do...

Casual Listener

I cannot get my iphone 4 to appear on the devices in spotify! I have followed all the guidelines I can find, re-installed on phone, re-started phone and app, tried via usb and also wifi. But my Phone...

Jude

Spotify Legend

1248 Views

3 replies

0 likes

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Keylock kills Spotify?

Have been using Spotify for a while - everthing has been working great until now. When I use the powerkey to turn on the keylock - the music fades out and stops playing!This has never been a issue before. Anybody else with the same problem? I´ve done...

Newbie

Have been using Spotify for a while - everthing has been working great until now.   When I use the powerkey to turn on the keylock - the music fades out and stops playing! This has never been...

David

Spotify Legend

823 Views

1 replies

0 likes

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Spotify and Ipod Touch ios 5.1. Kicked out

Hi! Im trying to use spotify premium on my ipod touch ios 5.1.Everytime im press "Log in" on the spotify app, it shuts down and kicks me out.Ive tried with deleting the app, and downloading it again. And reboot my ipod. Still no success.

Newbie

Hi!   Im trying to use spotify premium on my ipod touch ios 5.1. Everytime im press "Log in" on the spotify app, it shuts down and kicks me out. Ive tried with deleting the app, and download...

1013 Views

0 replies

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Canceling.

Just recentally got primum about 2 mounts ago and and the app on my iPod keeps crashing! Very fusterated at first so I decided to wait for an update, and none. I am officialy swiching to MOG or Rdi. Good bye Spotify!

Casual Listener

Just recentally got primum about 2 mounts ago and and the app on my iPod keeps crashing! Very fusterated at first so I decided to wait for an update, and none. I am officialy swiching to MOG or Rdi.&...

adamx

Casual Listener

888 Views

1 replies

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Offline tracks

Hi!I have a problem, all my offline tracks are gone. And i know that when i make my playlist offline it takes place in my iphone. But when the offline tracks went away the space in my Iphone are still as i had them offline. Why is that? Can i just de...

Newbie

Hi! I have a problem, all my offline tracks are gone. And i know that when i make my playlist offline it takes place in my iphone. But when the offline tracks went away the space in my Iphone are st...

Sam

Spotify

963 Views

1 replies

0 likes

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Order of songs in Plalist

In the desktop version I can change the order by clicking in the columns title (artist, album ...) this is very usefull because normaly I like to play my music orderer by Modify date. ¿It's this posible in the iPhone or i have to do ir manualy? Thank...

Casual Listener

In the desktop version I can change the order by clicking in the columns title (artist, album ...) this is very usefull because normaly I like to play my music orderer by Modify date. ¿It's this posi...

migmas

Newbie

1337 Views

3 replies

0 likes

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can't uncheck local files only on playlist

when i am synching my iphone i cant click the minus sign that says local files only, i did it earlier and then i put it back on accident and now i cant change it

Visitor

when i am synching my iphone i cant click the minus sign that says local files only, i did it earlier and then i put it back on accident and now i cant change it

684 Views

0 replies

0 likes

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Solved!! Offline playlist(s) always played "at random"?

I have a few playlist offline from different artists. Many albums listed under one name. But mij Spotify app plays them NEVER chronlogical, always "shuffle". I like to play the playlist in the order of the original order of the album.How do I do that...

Casual Listener

I have a few playlist offline from different artists. Many albums listed under one name.   But mij Spotify app plays them NEVER chronlogical, always "shuffle". I like to play the playlist in t...

jvanderb

Roadie

3031 Views

1 replies

0 likes

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Logging in to spotify

Only in the last two days I appear to not be able to log in to spotify unless i put in my facebook deatails. Why is this and when I do it keeps telling me my password is incorrect. Which ;it isn't. This is very frustrating and i am unable to play any...

Newbie

Only in the last two days I appear to not be able to log in to spotify unless i put in my facebook deatails.  Why is this and when I do it keeps telling me my password is incorrect.  Which ...

meahtenoha

Spotify

845 Views

1 replies

0 likes

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Solved!! Iphone 4s query

Hi New to spotify, when i try to open certain apps on my iphone, i have a message "Failed Loading Site" The Url cant be shown, any ideas what to do? Seems i can only use the apps on my pc Any help would be great ThanksRichard

Newbie

Hi   New to spotify, when i try to open certain apps on my iphone, i have a message "Failed Loading Site" The Url cant be shown, any ideas what to do? Seems i can only use the apps on my pc &...

David

Spotify Legend

1014 Views

1 replies

0 likes

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App Needs Work

I've been using the free desktop version of Spotify for quite some time now, and I finally signed up for a Premium account when I saw that the iOS app had been updated to support 320kbps streaming and syncing. Unfortunately, I've been pretty disappoi...

Casual Listener

I've been using the free desktop version of Spotify for quite some time now, and I finally signed up for a Premium account when I saw that the iOS app had been updated to support 320kbps streaming an...

spacebear

Newbie

2064 Views

3 replies

8 likes

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cant log in with my iphone ?????

can anbody help me i have try to contact support also but hvent heard from they last 4 days.my problem is that i cant lisen to music with my iphon even if i have premium. the message i get is that i have to get premium to lisen to music. help!!!!!

Visitor

can anbody help me i have try to contact support also but hvent heard from they last 4 days. my problem is that i cant lisen to music with my iphon even if i have premium. the message i get is that ...

646 Views

0 replies

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Offline tracks max out at 2841

I have 2841 offline tracks synced from Spotify and I'm getting the message saying I hit my limit for offline tracks. Why won't it let me sync the full 3333? I also have a bunch of local tracks synced. Could it be counting some of those by mistake?

Gig Goer

I have 2841 offline tracks synced from Spotify and I'm getting the message saying I hit my limit for offline tracks.  Why won't it let me sync the full 3333? I also have a bunch of local tracks ...

815 Views

0 replies

0 likes

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LOCAL FILES

I can't sync my local files. It only shows a exclamation. (utropstegn in norwegian). I've tryed to make it a avaible offline, but it dosen't work..

Newbie

I can't sync my local files. It only shows a exclamation. (utropstegn in norwegian). I've tryed to make it a avaible offline, but it dosen't work..

Qluraqan

Music Fan

967 Views

1 replies

0 likes

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Music not syncing on ipad

Hi, some of my music syncs from my PC to my ipad but other tracks are greyed out, I have the PC and ipad on the same wireless connection and both spotify apps open. Some music is syncing but others not, all are ticked available offline on the ipad, f...

Casual Listener

Hi, some of my music syncs from my PC to my ipad but other tracks are greyed out, I have the PC and ipad on the same wireless connection and both spotify apps open. Some...

1340 Views

0 replies

0 likes

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Spotify crashes when i try to log on through facebook. HELP!!

I am a premium member, i open up spotify, go to log in through facebook, the logo for facebook comes up with the blue backround, and then it crashes.Tried reinstalling, resetting and turned my iphone on and off. still the same problem.HELP PLEASE

Regular

I am a premium member, i open up spotify, go to log in through facebook, the logo for facebook comes up with the blue backround, and then it crashes. Tried reinstalling, resetting and turned my ipho...

809 Views

0 replies

0 likes

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Spotify and the steering wheel control

Hi, In my Mini Countryman, the steering wheel control "Backward" & "Forward" are not working properly with spotify.Everytime I use one of these button, Spotify stop playing and the original iPhone music app starts... Seems to be a bug RegadsMathias

Visitor

Hi,   In my Mini Countryman, the steering wheel control "Backward" & "Forward" are not working properly with spotify. Everytime I use one of these button, Spotify stop playing and the ori...

David

Spotify Legend

2015 Views

1 replies

0 likes

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Spotify app + hi-fi connection = offline?

In my living room I have a small midi system that I've plugged a phono-stereo headphone jack cable into with the intention of listening to Spotify by plugging my iPhone into this and using the Spotify app. However, whenever I try this, Spotify plays ...

Casual Listener

In my living room I have a small midi system that I've plugged a phono-stereo headphone jack cable into with the intention of listening to Spotify by plugging my iPhone into this and using the Spotif...

822 Views

0 replies

0 likes

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What do you do if one of your devices with Spotify on it has been stolen?

One of my devices - an iPhone - has been stolen. I obviously won't be able to uninstall Spotify on it, although the phone has been locked down. Will this now affect my new phone when I get it? Will I be able to download Spotify on it or will Spotify ...

Newbie

One of my devices - an iPhone - has been stolen. I obviously won't be able to uninstall Spotify on it, although the phone has been locked down. Will this now affect my new phone when I get it? Will I...

jvanderb

Roadie

1334 Views

1 replies

0 likes

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Can you prevent the iPhone app from resuming play?

Every time I start/wake up the Spotify iPhone app it continues playing the last song played. Is there a way to prevent this? Cheers!

Visitor

Every time I start/wake up the Spotify iPhone app it continues playing the last song played. Is there a way to prevent this?   Cheers!

erikeric

Newbie

1457 Views

5 replies

8 likes

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