Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237990 Views

27 replies

5 likes

  • 237990 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

119232 Views

117 replies

13 likes

Other
  • 119232 Views
  • 117 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2723 Views

0 replies

0 likes

iOS
  • 2723 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305632 Views

62 replies

16 likes

  • 305632 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130947 Views

19 replies

38 likes

  • 130947 Views
  • 19 replies
  • 38 likes

Spotify Connect stopped working on Bose Soundbar 700

PlanPremiumCountryAUDeviceiPhone XSOperating SystemiOS Bose has recently rolled out support for AirPlay 2, which is nice, but I can't use Spotify Connect with my Soundbar 700 any more -- the option is not available and the device is only shown under ...

Casual Listener

Plan Premium Country AU Device iPhone XS Operating System iOS   Bose has recently rolled out support for AirPlay 2, which is nice, but I can't use Spotify Connect with my Soundbar 700 a...

2750 Views

0 replies

0 likes

  • 2750 Views
  • 0 replies
  • 0 likes

Flips back and forth between songs

While listening to Spotify it keeps flipping back and forth between two songs. It plays a little from one and then switches to the other and plays a little, then it goes back to the first, etc. When one song is done, it starts a new one and flips bac...

Newbie

While listening to Spotify it keeps flipping back and forth between two songs.  It plays a little from one and then switches to the other and plays a little, then it goes back to the first, etc....

783 Views

0 replies

0 likes

  • 783 Views
  • 0 replies
  • 0 likes

Unqueue a radio station

PlanPremiumCountry USA Operating SystemiOS 12 I added a radio station to my queue. Now there are an infinite number of songs queued. When I try to play an album in sequence the queue overrides it. How do I unqueue the radio station?

Casual Listener

  Plan Premium Country USA    Operating System iOS 12    I added a radio station to my queue.  Now there are an infinite number of songs queued. When I try to pl...

1216 Views

0 replies

0 likes

queue
radio station
  • 1216 Views
  • 0 replies
  • 0 likes

Bypassing “offline sync” because it doesn’t exist on device

PlanPremiumCountryUSDeviceiPhone XS MaxOperating System(iOS 10, Windows 10) My Question or IssueI got it to appear here by making a new folder on my laptop and dropping in the songs. Then made a new playlist on my desktop version. Then I turned off “...

Visitor

  Plan Premium Country US Device iPhone XS Max Operating System (iOS 10, Windows 10)   My Question or Issue I got it to appear here by making a new folder on my laptop and droppi...

TRandrup

Newbie

1744 Views

2 replies

1 likes

  • 1744 Views
  • 2 replies
  • 1 likes

my Spotify artist radio is not working, the genre radio works but not artist radio.

Everytime I try the artist radio, it acts like it is loading put never loads. The genre radio works but this one doesn’t and I tried everything that other people suggested who had similar problems and nothing worksPlanPremiumCountryUnited StatesDevic...

Newbie

Everytime I try the artist radio, it acts like it is loading put never loads. The genre radio works but this one doesn’t and I tried everything that other people suggested who had similar problems an...

user-removed

Not applicable

1440 Views

1 replies

2 likes

  • 1440 Views
  • 1 replies
  • 2 likes

Download not possible

PlanPremiumCountryGermanyDeviceiPhone 7Operating SystemiOS 12.2 My Question or IssueWe have a family plan and my wife is not able to download "new" albums/audio books. New means: she hasn't downloaded this album before. If she downloaded it before, s...

Newbie

Plan Premium Country Germany Device iPhone 7 Operating System iOS 12.2   My Question or Issue We have a family plan and my wife is not able to download "new" albums/audio books. New me...

567 Views

0 replies

0 likes

  • 567 Views
  • 0 replies
  • 0 likes

Local Files

PlanPremiumCountryUk DeviceiPhone 7 (iOS 12.3)/MacBook Pro (High Sierra) My Question or IssueHi!I appreciate this topic has been discussed a huge amount but I haven’t found a resolution to my issue. What I want - Merging my iTunes music and Spotify s...

Newbie

Plan Premium Country Uk   Device iPhone 7 (iOS 12.3)/MacBook Pro (High Sierra)   My Question or Issue Hi! I appreciate this topic has been discussed a huge amount but I haven’t fo...

576 Views

0 replies

0 likes

  • 576 Views
  • 0 replies
  • 0 likes

Streaming to Sony ht-st5000 stops after 1:08

PlanPremiumCountryNetherlandsDevice(iPhone 7)Operating System(iOS 12.1) My Question or IssueI have spotify premium and want to stream to my Sony ht-5000 soundbar over WiFi. It stops playing after 1:08. When I press play again and select the sound bar...

Newbie

  Plan Premium Country Netherlands Device (iPhone 7) Operating System (iOS 12.1)   My Question or Issue I have spotify premium and want to stream to my Sony ht-5000 soundbar over...

1099 Views

0 replies

1 likes

  • 1099 Views
  • 0 replies
  • 1 likes

Equalizer does not re-enable after app is restarted

PlanPremiumCountryUKDeviceiPhone 8 PlusOperating SystemiOS 12 My Question or IssuePlay some music in the iPhone Spotify app.Go to Settings->Playback->Equalizer and modify the chart to massively increase the base and reduce the treble (so that you can...

Newbie

Plan Premium Country UK Device iPhone 8 Plus Operating System iOS 12   My Question or Issue Play some music in the iPhone Spotify app. Go to Settings->Playback->Equalizer and mo...

yoyoyo1211

Newbie

972 Views

1 replies

0 likes

  • 972 Views
  • 1 replies
  • 0 likes

Data use when playing on Bluesound

PlanPremiumCountryNetherlands Device(iPhone X)Operating System(iOS 12.2) My Question or Issue:Does anyone know wich data is used when i play music using my phone to connect to my Bluesound Node player via Spotify Connect. Since the Bluesound player i...

Newbie

Plan Premium Country Netherlands   Device (iPhone X) Operating System (iOS 12.2)   My Question or Issue: Does anyone know wich data is used when i play music using my phone to co...

962 Views

0 replies

0 likes

Bluesound Spotify Connect
  • 962 Views
  • 0 replies
  • 0 likes

Solved!! Lock button acts as play button

Hello,I’ve encountered a bug that really bothers me.I have a Premium accountDeviceiPhone XOperating SystemiOS 12.2My Question or IssueWhenever I pause my music and lock my phone, the music starts playing again. It’s like as if the lock button was a “...

Casual Listener

Hello, I’ve encountered a bug that really bothers me. I have a Premium account Device iPhone X Operating System iOS 12.2 My Question or Issue Whenever I pause my music and lock my phone, the ...

andrewfwalters

Newbie

25608 Views

29 replies

34 likes

  • 25608 Views
  • 29 replies
  • 34 likes

downloading spotify music to sd card

Does anybody know how to transfer/copy downloaded Spotify songs/playlists to a SD card?

Newbie

Does anybody know how to transfer/copy downloaded Spotify songs/playlists to a SD card?   

Loxer

Community Legend

1086 Views

1 replies

0 likes

  • 1086 Views
  • 1 replies
  • 0 likes

Ford Sync with iPhone and trying to use voice search

I have a 2014 Ford with SYNC with MyFord Touch. My iPhone is up to date. When I try using the voice search in Spotify, music comes on in the background which seems to interfere with the voice search. Any ideas on how to make this work better?

Newbie

I have a 2014 Ford with SYNC with MyFord Touch.  My iPhone is up to date.  When I try using the voice search in Spotify, music comes on in the background which seems to interfere with the v...

599 Views

0 replies

0 likes

  • 599 Views
  • 0 replies
  • 0 likes

Superuser Contribution Starting Radio restarts the Song

PlanPremiumCountryUKDeviceiPhone 7Operating SystemiOS 12 My Question or IssuePreviously, when you started a Radio playlist from a song, the song you were playing would continue from the play time you were at. It now restarts the song, which feels wro...

Casual Listener

  Plan Premium Country UK Device iPhone 7 Operating System iOS 12   My Question or Issue Previously, when you started a Radio playlist from a song, the song you were playing woul...

Peter

Spotify Legend

1639 Views

3 replies

3 likes

  • 1639 Views
  • 3 replies
  • 3 likes

[Ios] Missing albums/singles in all releases (that are available)

PlanPremiumCountrySwedenDeviceiPhone SEOperating SystemiOS 12.2My Question or IssueSince the last 2 updates (or at least that was when I noticed) spotify do not show all releases from an artist.If I browse to an artist and choose to view all releases...

Music Fan

Plan Premium Country Sweden Device iPhone SE Operating System iOS 12.2 My Question or Issue Since the last 2 updates (or at least that was when I noticed)  spotify do not show all relea...

659 Views

0 replies

0 likes

  • 659 Views
  • 0 replies
  • 0 likes

After every song in a playlist or álbum a random song will start playing, one that I don’t even owe

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

mariananaylor

Casual Listener

971 Views

2 replies

0 likes

  • 971 Views
  • 2 replies
  • 0 likes

Spotify app changes

iPad Air iPhone 5s latest iOS update Norway Spotify premium None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro l...

Visitor

iPad Air iPhone 5s latest iOS update Norway Spotify premium None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium ...

user-removed

Not applicable

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Solved!! I dont get iPhone notifications

PlanPremiumCountryPolandDeviceiPhone XOperating SystemiOS 12.2 My Question or IssueI dont know if you guys do but i dont push notifications from Spotify at all even though i have it turned on in options, what do i do?

Gig Goer

Plan Premium Country Poland Device iPhone X Operating System iOS 12.2   My Question or Issue I dont know if you guys do but i dont push notifications from Spotify at all even though i ...

Loxer

Community Legend

2396 Views

2 replies

0 likes

  • 2396 Views
  • 2 replies
  • 0 likes

App crashes when moving songs on queue

PlanPremiumCountryPolandDeviceiPhone XOperating SystemiOS 12.2 My Question or IssueI’ve experienced it about a thousand times throughout last 3 months and i’m done with this sht, i need to post it here. Everytime it crashes it deletes my whole queue ...

Gig Goer

Plan Premium Country Poland Device iPhone X Operating System iOS 12.2   My Question or Issue I’ve experienced it about a thousand times throughout last 3 months and i’m done with this ...

Monokamph

Gig Goer

1826 Views

2 replies

0 likes

Crash
fix pls
iphone
queue error
  • 1826 Views
  • 2 replies
  • 0 likes

Reapeat on track and Api

iOS PremiumNorwayNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android O...

Visitor

iOS PremiumNorwayNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsun...

user-removed

Not applicable

598 Views

2 replies

0 likes

  • 598 Views
  • 2 replies
  • 0 likes