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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Sporedd66

Newbie

143423 Views

504 replies

108 likes

  • 143423 Views
  • 504 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

100064 Views

19 replies

38 likes

  • 100064 Views
  • 19 replies
  • 38 likes

No songs listed on albums

PlanPremiumCountryUK DeviceiPhone XS Operating SystemiOS 12.2 My Question or IssueI’ve noticed that I can’t play any music from Albums. The album opens but I only have the option to go to the artists’ page and view related. I’ve attached a picture fo...

Newbie

  Plan Premium Country UK  Device iPhone XS  Operating System iOS 12.2   My Question or Issue I’ve noticed that I can’t play any music from Albums. The album opens but ...

Loxer

Community Legend

1534 Views

2 replies

7 likes

  • 1534 Views
  • 2 replies
  • 7 likes

Albums aren’t showing when searching, just playlists?

Not sure what happened, but when I search for an artist it just shows the playlists? Also when I try search and go into the album songs this appears:iOS 12.2Spotify Premium through Starbucks.

Regular

Not sure what happened, but when I search for an artist it just shows the playlists?  Also when I try search and go into the album songs this appears: iOS 12.2 Spotify Premium through Star...

Loxer

Community Legend

886 Views

2 replies

11 likes

  • 886 Views
  • 2 replies
  • 11 likes

App Malfunction

Country: UKDevice: iPhone 7Operating System: IOS 12.1.3 Hi, It appears as though you’ve pushed a defective update. Since updating to the most recent app revision on the App Store, it is not functioning correctly. The search function is giving sporadi...

Newbie

Country: UK Device: iPhone 7 Operating System: IOS 12.1.3     Hi,    It appears as though you’ve pushed a defective update. Since updating to the most recent app ...

Loxer

Community Legend

473 Views

1 replies

5 likes

  • 473 Views
  • 1 replies
  • 5 likes

No discography showing.

When visiting an artist's page it only shows Artist's Pick, Featuing, About, On Tour, Offers. Where did Discography go?! PlanPremiumCountryUSDeviceIphone XSOperating SystemiOS 12.2

Casual Listener

When visiting an artist's page it only shows Artist's Pick, Featuing, About, On Tour, Offers.  Where did Discography go?!     Plan Premium Country US Device Iphone XS Operatin...

Loxer

Community Legend

508 Views

2 replies

0 likes

  • 508 Views
  • 2 replies
  • 0 likes

Music not showing up

PlanFree/PremiumCountry My Question or IssueYesterday, my Spotify was working normally. Now, when I look up an artist, none of the albums show up if I haven’t previously downloaded them. I’ve tried deleting/redone loading The app, logging out and bac...

Newbie

Plan Free/Premium Country   My Question or Issue Yesterday, my Spotify was working normally. Now, when I look up an artist, none of the albums show up if I haven’t previously downloaded the...

Loxer

Community Legend

479 Views

2 replies

1 likes

  • 479 Views
  • 2 replies
  • 1 likes

Solved!! Songs Not Appearing

Hi, I’m a premium Spotify user on iOS 12. Today, I tried to search an artist and found that the top songs from the artist weren’t listed. I thought maybe they just got rid of it, but then I went to an album and there were no songs either. I’ve alread...

Casual Listener

Hi, I’m a premium Spotify user on iOS 12. Today, I tried to search an artist and found that the top songs from the artist weren’t listed. I thought maybe they just got rid of it, but then I went to a...

Loxer

Community Legend

1119 Views

4 replies

2 likes

  • 1119 Views
  • 4 replies
  • 2 likes

Solved!! I have got many glitches on iOS 12.2

I have got a lot of glitches going on on my new iPhone XR. I use Spotify a lot, but this is happening a lot. You can see what I mean on the picture that I have added below. Some of the music, I can’t do anything with it. Please come with a solution, ...

Newbie

I have got a lot of glitches going on on my new iPhone XR. I use Spotify a lot, but this is happening a lot. You can see what I mean on the picture that I have added below.  Some of the music, ...

Loxer

Community Legend

1245 Views

1 replies

0 likes

  • 1245 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution All artists discography are missing

PlanPremiumCountryCanadaDevice(iPhone 6 and iPad mini 4Operating System(iOS 12.) My Question or Issuesince the new update all discography of all artists seems to be hidden. On the artists page you have: appears on, fans also like and artist picks but...

Casual Listener

Plan Premium Country Canada Device (iPhone 6 and iPad mini 4 Operating System (iOS 12.)   My Question or Issue since the new update all discography of all artists seems to be hidden. O...

Patman22

Newbie

13917 Views

38 replies

29 likes

discography
Update
  • 13917 Views
  • 38 replies
  • 29 likes

New User Interface needs to GO!!!!!! Bring back the previous one, NOW!

What have you done. Who approved these changes. You guys must be experimenting with us. Who would make charge changes you made and even think anyone agree to that? Unreal that I have to deal with **bleep** like this in life. I pay you play. No advert...

Newbie

What have you done. Who approved these changes. You guys must be experimenting with us. Who would make charge changes you made and even think anyone agree to that?  Unreal that I have to deal wi...

344 Views

0 replies

1 likes

  • 344 Views
  • 0 replies
  • 1 likes

Screen won't auto-lock when spotify is playing music

I have an iPhone 8 and when I am playing music the screen won't auto lock, the lock screen remains on with the Spotify music bar on it. If i don't remember to manually turn my locked screen off then it remains on while i listen to music and my batter...

Newbie

I have an iPhone 8 and when I am playing music the screen won't auto lock, the lock screen remains on with the Spotify music bar on it. If i don't remember to manually turn my locked screen...

Loxer

Community Legend

1944 Views

1 replies

5 likes

  • 1944 Views
  • 1 replies
  • 5 likes

Intento descargar una cancion activando el modo offine pero no se me descarga. alguna solucion?

Intento descargar una cancion activando el modo offline pero mada.. Alguma vez se descarga alguna y aparece la flecha de descarga en verde pero pasado un rato vuelve a no descargada..

Newbie

Intento descargar una cancion activando el modo offline pero mada.. Alguma vez se descarga alguna y aparece la flecha de descarga en verde pero pasado un rato vuelve a no descargada..

Jpgchief

Spotify Star

712 Views

1 replies

0 likes

  • 712 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Las canciones se detienen en mi celular

Hace tres días que tengo este problema. Elijo normalmente la canción que quiero escuchar y se detiene después de 10 o 30 segundos, creí que era el Wi-Fi y activé los datos pero persistía el problema. Apagué mi celular, lo prendí y nada, sigo con el m...

Newbie

Hace tres días que tengo este problema. Elijo normalmente la canción que quiero escuchar y se detiene después  de 10 o 30 segundos, creí que era el Wi-Fi y activé los datos pero persistía el pro...

Jpgchief

Spotify Star

3519 Views

2 replies

0 likes

  • 3519 Views
  • 2 replies
  • 0 likes

local files wont play on iphone

Ive got spotify premium, and a few days ago I stopped being able to listen to my local files on my phone. i can still listen on my computer, and they still appear on my phone (with the download symbol next to them, and they arent greyed out) but as s...

Newbie

Ive got spotify premium, and a few days ago I stopped being able to listen to my local files on my phone. i can still listen on my computer, and they still appear on my phone (with the download symbo...

496 Views

0 replies

1 likes

  • 496 Views
  • 0 replies
  • 1 likes

Banned artists and songs still in Daily Mix

I repeatedly ban artists and songs in my Daily Mixes, but they never are removed. I’ve logged out and logged back in, and still not fixed. Any help would be appreciated. iPhone 8

Newbie

I repeatedly ban artists and songs in my Daily Mixes, but they never are removed. I’ve logged out and logged back in, and still not fixed. Any help would be appreciated.    iPhone 8

338 Views

0 replies

1 likes

  • 338 Views
  • 0 replies
  • 1 likes

Move songs forward and backward

Hello Spotify Team, I am trying to move songs forward and backward like in the other music applications(Youtube, Music player, etc) in Spotify player but I am really confused about how to move forward and backward. Please reply as soon as possible. A...

Music Fan

Hello Spotify Team,                  I am trying to move songs forward and backward like in the other music applications(Youtube, Music player,...

469 Views

0 replies

1 likes

  • 469 Views
  • 0 replies
  • 1 likes

Connect to an unexpected phone

PlanPremiumCountryVietnamDeviceIphone7Operating System(iOS 12 My Question or IssueWhy has my Spotify been connected with my friend’s phone? How can I delete it from my device list?

Newbie

Plan Premium Country Vietnam Device Iphone7 Operating System (iOS 12   My Question or Issue Why has my Spotify been connected with my friend’s phone? How can I delete it from my device...

Nico

Community Legend

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes

Cannot play albums without shuffle

Hi there. I want to play albums without shuffle. According to This community answer, and other threads, the solution is to go into "now playing" and click on the little shuffle indicator in the bottom right. However, this is not working. When I click...

Casual Listener

Hi there. I want to play albums without shuffle. According to This community answer, and other threads, the solution is to go into "now playing" and click on the little shuffle indicator in the botto...

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
  • 0 likes

Only Saving One Song and Seeing All Songs From Album in the Album Library

PlanPremiumUnited States iPhone 7iOS 12.1.4 Recently, my Spotify Premium was updated to 8.4.97 and it is one of the worst upgrades that I have experienced in the app yet. I am typically very specific about the songs I save from an album to my library...

Newbie

  Plan Premium United States   iPhone 7 iOS 12.1.4   Recently, my Spotify Premium was updated to 8.4.97 and it is one of the worst upgrades that I have experienced in the app y...

austinperdomo30

Casual Listener

1714 Views

4 replies

21 likes

  • 1714 Views
  • 4 replies
  • 21 likes

The Behind the Lyrics feature is gone, and Spotify Cares won’t help me anymore!

The Behind the Lyrics feature is gone on my Spotify account! I got help from the Spotify Cares twitter account at first, but they have yet to respond back to me in the DMs! Their customer service sucks! I NEED HELP!!!!!

Regular

The Behind the Lyrics feature is gone on my Spotify account! I got help from the Spotify Cares twitter account at first, but they have yet to respond back to me in the DMs! Their customer service suc...

ChrisB1983

Regular

2322 Views

2 replies

1 likes

  • 2322 Views
  • 2 replies
  • 1 likes

Quality drops severely while Discord is open

PlanPremiumCountryUSADeviceIphone 7Operating SystemiOS My Question or IssueI'm listening to music through wireless headphones.Whenever I open the Discord app, the quality drops as if the music is being played through a phone call. The issue is resolv...

Newbie

Plan Premium Country USA Device Iphone 7 Operating System iOS   My Question or Issue I'm listening to music through wireless headphones. Whenever I open the Discord app, the quality d...

1219 Views

0 replies

4 likes

  • 1219 Views
  • 0 replies
  • 4 likes