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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232837 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114434 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2339 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304034 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129722 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Apple Watch 4: No 3rd Page to control individual songs

My Question or Issue Hi, im troubleshooting with using Spotify on my Apple Watch. My moms Apple Watch 1 has not only the left page for displaying the ablums and the middle one for the displayed song and song control, but in addtion she has a third pa...

Casual Listener

My Question or Issue   Hi, im troubleshooting with using Spotify on my Apple Watch. My moms Apple Watch 1 has not only the left page for displaying the ablums and the middle one for the displa...

Sokan

Casual Listener

1006 Views

1 replies

0 likes

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Play similar Playlist songs option not working/gone

Recently upgraded to an IPhone xs from a iPhone 7. Although the option to play similar songs after a Playlist ended, spotify would just start the Playlist over. Thinking it might have just been a bug after upgrading phone, I deleted and reinstalled S...

Casual Listener

Recently upgraded to an IPhone xs from a iPhone 7. Although the option to play similar songs after a Playlist ended, spotify would just start the Playlist over. Thinking it might have just been a bug...

Loxer

Community Legend

740 Views

1 replies

0 likes

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  • 1 replies
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Songs under an album do not play

Device(iPhone Operating System(iOS 10) My Question or Issue:I understand that there are some songs that can't be played in certain countries (if the songs are grayed out), but I have an album that shows all the songs but still won't play. Any advice ...

Newbie

Device (iPhone 😎 Operating System (iOS 10)   My Question or Issue: I understand that there are some songs that can't be played in certain countries (if the songs are grayed out), but I ha...

Loxer

Community Legend

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
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Spotify iOS streaming quality priority

Hi everyone, I have a premium subscription and I have streaming quality set to "Very high (320 kbit/s) whereas I have downloads set to "Normal (96 kbit/s). My question is if I have a playlist downloaded and I am connected to wi-fi, then will spotify ...

Casual Listener

Hi everyone,   I have a premium subscription and I have streaming quality set to "Very high (320 kbit/s) whereas I have downloads set to "Normal (96 kbit/s).   My question is if I have ...

Loxer

Community Legend

653 Views

1 replies

0 likes

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  • 1 replies
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My Spotify account can’t connect with Alexa and is stuck at the same Song

PlanPremiumluxembourg Device(iPhone X but playing with Marshall Stanmore Voice II Alexa)Operating System(iOS 12 My Question or IssueSpotify account can’t connect with Alexa enabled device and is stuck at the same Song.I tried reinstalling but still d...

Newbie

Plan Premium luxembourg   Device (iPhone X but playing with Marshall Stanmore Voice II Alexa) Operating System (iOS 12   My Question or Issue Spotify account can’t connect with A...

562 Views

0 replies

0 likes

  • 562 Views
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Unable to sort songs within playlists despite claims that it works

PlanPremiumCountry: USA Device(iPhone XR)Operating System(iOS 12.1.2) Unable to sort songs within playlists despite claims that it works on an iPhone, currently on the latest Spotify software and iOS 12.1.2, see attached pic of my only options, none ...

Regular

Plan Premium Country: USA   Device (iPhone XR) Operating System (iOS 12.1.2)   Unable to sort songs within playlists despite claims that it works on an iPhone, currently on the lat...

mangelope

Regular

1838 Views

2 replies

0 likes

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  • 2 replies
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Shuffle not working/ repeat keeps turning itself on

PlanPremiumCountryUSDeviceiPhone 6Operating SystemCurrent iOS My Question or IssueFor maybe even a year now, it has been impossible for me to shuffle my music, every time that I try to it picks a random song in the playlist but when that song is over...

Casual Listener

Plan Premium Country US Device iPhone 6 Operating System Current iOS     My Question or Issue For maybe even a year now, it has been impossible for me to shuffle my music, every ...

Loxer

Community Legend

1607 Views

1 replies

0 likes

bug
Help
shuffle
Troubleshooting
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Solved!! Pausing music not possible when locking phone

PlanPremiumCountry Device(iPhone XS)Operating System(iOS 12.2.) My Question or IssueMy issue is that i can’t pause my music on my phone. If I pause from the app and then lock my phone, the song plays. If I pause the song from the lock screen and then...

Newbie

  Plan Premium Country   Device (iPhone XS) Operating System (iOS 12.2.)   My Question or Issue My issue is that i can’t pause my music on my phone. If I pause from the app ...

Billy-J

Spotify Star

963 Views

1 replies

0 likes

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  • 1 replies
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scroll bar on spotify (iphone x)

hello i m using iphone x i would **bleep** to ask on how do you make the scroll bar pop up again? the new update remove my scroll bar . im sorry for my bad english. PLS HELP

Newbie

hello i m using iphone x i would **bleep** to ask on how do you make the scroll bar pop up again? the new update remove my scroll bar 😞 . im sorry for my bad english. PLS HELP

Hellojosh78

Newbie

1551 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Spotify (on IPhone) automatically switches to the same song after a few seconds

Spotify (on iPhone) automatically switches to the same song (call it song X) after playing any other song after a few seconds. It does not matter which song I play (playlist or not) it switches to song X automatically. When I select don’t play the ar...

Casual Listener

Spotify (on iPhone) automatically switches to the same song (call it song X) after playing any other song after a few seconds. It does not matter which song I play (playlist or not) it switches to so...

ronb2

Casual Listener

2080 Views

2 replies

0 likes

Automatically switching to another song
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  • 2 replies
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Albums of an artist

Hi, when using Spotify Premium on an iPad, after adding some albums of an artist to my library, when I click this artist in my library, is there any way to view a list of his albums, instead of getting a list of all of his songs?Thanks,

Newbie

Hi, when using Spotify Premium on an iPad, after adding some albums of an artist to my library, when I click this artist in my library, is there any way to view a list of his albums, instead of getti...

357 Views

0 replies

0 likes

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Autoplaying when pushing lock button

I know there is a topic about this issue but it’s 3 weeks without update. Is this in queue or how’s the situation. This auto playing is unbelievably annoying. Thank you

Newbie

I know there is a topic about this issue but it’s 3 weeks without update. Is this in queue or how’s the situation. This auto playing is unbelievably annoying. Thank you

Loxer

Community Legend

696 Views

1 replies

0 likes

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  • 1 replies
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Not all the songs on my playlist are showing up

PlanPremiumCountryCanada My Question or IssueI have several playlists on my account where I have loaded lots of songs, but when I look at the playlists from other people's accounts only a fraction are there. For example one of my playlists has 56 son...

Newbie

Plan Premium Country Canada   My Question or Issue I have several playlists on my account where I have loaded lots of songs, but when I look at the playlists from other people's accounts o...

583 Views

0 replies

0 likes

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  • 0 replies
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Compilation album search

PremiumCountryUKDevice(iPhone 8 plus)Operating System(iOS 12.2 My Question or IssueHi, in search tab within Spotify iPad/iPhone/iMac apps, is there any way to search for only compilation albums (verious artists rather than just single artists etc tha...

Visitor

Premium Country UK Device (iPhone 8 plus) Operating System (iOS 12.2   My Question or Issue Hi,  in search tab within Spotify iPad/iPhone/iMac  apps, is there any way to searc...

414 Views

0 replies

0 likes

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Apple watch control grayed out

Device(iPhone xs maxOperating System(iOS 12.2 watch os 5.2 My Question or IssueSonce Apples lates update I can’t use Spotify on my Apple Watch. I can see the app but it’s all grayed out and I can’t control anything.Any ideas on how to solve the probl...

Newbie

    Device (iPhone xs max Operating System (iOS 12.2 watch os 5.2   My Question or Issue Sonce Apples lates update I can’t use Spotify on my Apple Watch. I can see the app but ...

Anitaholiday67

Newbie

2180 Views

1 replies

5 likes

  • 2180 Views
  • 1 replies
  • 5 likes

I can’t view songs, albums or songs in albums when looking at artists on iOS

PlanFree CountryAustralia DeviceiPad Air Operating SystemiOS 12 My Question or IssueI went to view an artist in the search bar and I can’t view any of their albums or songs. Using the shuffle artist button I went through their music and viewed an alb...

Newbie

Plan Free   Country Australia   Device iPad Air   Operating System iOS 12   My Question or Issue I went to view an artist in the search bar and I can’t view any of th...

Jpgchief

Community Legend

924 Views

1 replies

0 likes

problems
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Superuser Contribution How do I get lyrics from Musixmatch when traveling and there is no wireless?

I have a Premium Spotify and paid MusixMatch account. When I am on the road, and I have a celluar connection but not wireless, MusixMatch is unable to find lyrics. What is the use of MusixMatch if it can't do this? My Question or Issue

Roadie

I have a Premium Spotify and paid MusixMatch account. When I am on the road, and I have a celluar connection but not wireless, MusixMatch is unable to find lyrics. What is the use of MusixMatch if it...

Peter

Spotify Legend

569 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Collab playlist won't show all the songs - randomly deletes some

PlanPremiumCountryUK DeviceIphone7Operating SystemIOS 10.2 My Question or IssueHey, So on one of my collab playlists I am having a very strange issue. It only effects this one playlist and this happens on both my mobile and destop version of Spotify....

Newbie

  Plan Premium Country UK   Device Iphone7 Operating System IOS 10.2   My Question or Issue Hey,  So on one of my collab playlists I am having a very strange issue. I...

Peter

Spotify Legend

689 Views

1 replies

0 likes

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  • 1 replies
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Music keeps jumping to the next song

PLAN PremiumCountry NEW ZEALANDDeviceiPhone S6,Operating SystemSOFTWARE ios 12.2 My Question or IssueAfter each song starts it jumps to the next whether its on a playlist or from the spotify selections. Please help as it is driving me crazy and will ...

Casual Listener

PLAN Premium Country NEW ZEALAND Device iPhone S6, Operating System SOFTWARE ios 12.2   My Question or Issue After each song starts it jumps to the next whether its on a playlist or...

4hq-m7u1_0cup

Casual Listener

1375 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes