Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
43903 Views
44 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
109441 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
438232 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
302021 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Device(iPhone xs maxOperating System(iOS 12.2 watch os 5.2 My Question or IssueSonce Apples lates update I can’t use Spotify on my Apple Watch. I can see the app but it’s all grayed out and I can’t control anything.Any ideas on how to solve the probl...
Device (iPhone xs max Operating System (iOS 12.2 watch os 5.2 My Question or Issue Sonce Apples lates update I can’t use Spotify on my Apple Watch. I can see the app but ...
Newbie
2177 Views
1 replies
5 likes
PlanFree CountryAustralia DeviceiPad Air Operating SystemiOS 12 My Question or IssueI went to view an artist in the search bar and I can’t view any of their albums or songs. Using the shuffle artist button I went through their music and viewed an alb...
Plan Free Country Australia Device iPad Air Operating System iOS 12 My Question or Issue I went to view an artist in the search bar and I can’t view any of th...
Community Legend
919 Views
1 replies
0 likes
I have a Premium Spotify and paid MusixMatch account. When I am on the road, and I have a celluar connection but not wireless, MusixMatch is unable to find lyrics. What is the use of MusixMatch if it can't do this? My Question or Issue
I have a Premium Spotify and paid MusixMatch account. When I am on the road, and I have a celluar connection but not wireless, MusixMatch is unable to find lyrics. What is the use of MusixMatch if it...
Spotify Legend
565 Views
1 replies
0 likes
PlanPremiumCountryUK DeviceIphone7Operating SystemIOS 10.2 My Question or IssueHey, So on one of my collab playlists I am having a very strange issue. It only effects this one playlist and this happens on both my mobile and destop version of Spotify....
Plan Premium Country UK Device Iphone7 Operating System IOS 10.2 My Question or Issue Hey, So on one of my collab playlists I am having a very strange issue. I...
Spotify Legend
686 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8 plus)Operating System(iOS 12.2) how do I stop Spotify jumping?
Plan Free/Premium Country Device (iPhone 8 plus) Operating System (iOS 12.2) how do I stop Spotify jumping?
405 Views
0 replies
0 likes
PLAN PremiumCountry NEW ZEALANDDeviceiPhone S6,Operating SystemSOFTWARE ios 12.2 My Question or IssueAfter each song starts it jumps to the next whether its on a playlist or from the spotify selections. Please help as it is driving me crazy and will ...
PLAN Premium Country NEW ZEALAND Device iPhone S6, Operating System SOFTWARE ios 12.2 My Question or Issue After each song starts it jumps to the next whether its on a playlist or...
Casual Listener
1366 Views
4 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Casual Listener
628 Views
2 replies
0 likes
I noticed a few months ago that Spotify no longer even gives me the option to save songs to my library. The plus sign doesn’t show up, and when I click more options it only gives me the option to save it to a playlist. I have unlimited data so it has...
I noticed a few months ago that Spotify no longer even gives me the option to save songs to my library. The plus sign doesn’t show up, and when I click more options it only gives me the option to sav...
Composer
1207 Views
1 replies
0 likes
PlanPremiumCountryUS DeviceiPhoneOperating SystemiOS 11 My Question or IssueWhen I click on a saved album, it will show the album cover and recommended playlists, but not the songs, the only thing I can click is to download the album. This issue has ...
Plan Premium Country US Device iPhone Operating System iOS 11 My Question or Issue When I click on a saved album, it will show the album cover and recommended playlis...
Casual Listener
1100 Views
2 replies
0 likes
My Question or Issuerecent update! I can’t no longer go on a Artist profile and select any song I wish? Is that not the reason I pay for premium?
My Question or Issue recent update! I can’t no longer go on a Artist profile and select any song I wish? Is that not the reason I pay for premium?
Composer
507 Views
1 replies
0 likes
Plan/PremiumCountryUSADevice iPhone 8Operating System(iOS 10, My Question or IssueThis morning when I went to search artists their album lists do not show up
Plan /Premium Country USA Device iPhone 8 Operating System (iOS 10, My Question or Issue This morning when I went to search artists their album lists do not show up
Composer
441 Views
1 replies
0 likes
PlanPremiumCountryUS Device(iPhone 8 PlusOperating System(iOS 12.2 My Question or IssueLike everyone else, my Albums list only shows album names and number of songs but no individual songs.
Plan Premium Country US Device (iPhone 8 Plus Operating System (iOS 12.2 My Question or Issue Like everyone else, my Albums list only shows album names and number of ...
Composer
592 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Composer
609 Views
1 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Composer
953 Views
1 replies
2 likes
Device(iPhone x My Question or IssueWhen I click on a album the tracks doesn’t show up for example Selena Gomez Revival album, the songs is still on Spotify if you search on the song title but the songs isn’t in the album and if you look at the profi...
Device (iPhone x My Question or Issue When I click on a album the tracks doesn’t show up for example Selena Gomez Revival album, the songs is still on Spotify if yo...
Composer
983 Views
1 replies
1 likes
PlanPremiumCountryPolandDeviceiPhone 7Operating SystemiOS 12 My Question or IssueI have such link that opens album on Spotify: https://open.spotify.com/album/1woCvthHJakakroP6dXNxs The problem I have is that when I open this link on the iOS, I'm redi...
Plan Premium Country Poland Device iPhone 7 Operating System iOS 12 My Question or Issue I have such link that opens album on Spotify: https://open.spotify.com/album/1woCvth...
Composer
563 Views
1 replies
0 likes
I am using the latest version of spotify on an iPhone SE. Everything was fine an hour ago but all of a sudden I cannot see the content of an album anymore nor can I see what albums an artist has. Cana anyone please help me, it is extremely annoying.
I am using the latest version of spotify on an iPhone SE. Everything was fine an hour ago but all of a sudden I cannot see the content of an album anymore nor can I see what albums an artist has. Can...
Composer
478 Views
1 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, I’m having problems with my Bluetooth in my car. It’s skipping. I’ve reset my settings, r...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I’m...
628 Views
0 replies
1 likes
Ok, with the latest update of Spotify for some artists I can’t see their discography (it won’t even show up at all on the artist page) and attempting to pull up their album for the currently playing song will show a blank album with only the album ar...
Ok, with the latest update of Spotify for some artists I can’t see their discography (it won’t even show up at all on the artist page) and attempting to pull up their album for the currently playing ...
Casual Listener
3581 Views
2 replies
6 likes
Artist Discography not posting again. Is this a bug or intentional to redirect listening? Ready to switch back to iTunes. PlanPremiumCountryUSDeviceAllOperating SystemWindows
Artist Discography not posting again. Is this a bug or intentional to redirect listening? Ready to switch back to iTunes. Plan Premium Country US Device All Operating System Win...
Casual Listener
901 Views
2 replies
2 likes
