Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 390690 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountrySpainDeviceiPhone 6S + iWatch Series 2Operating SystemiOS12.2 / WatchOS5.2 My Question or IssueI recently restored a backup from iCloud on a brand new iPhone I’ve got. Spotify remained there as part of the restore and iWatch got res...
Casual Listener
Plan Premium Country Spain Device iPhone 6S + iWatch Series 2 Operating System iOS12.2 / WatchOS5.2 My Question or Issue I recently restored a backup from iCloud on a brand n...
Gonzo345
Casual Listener
1120 Views
1 replies
0 likes
Plan: PremiumCountry: UK Device: iPhone XR Hi, I seem to be experiencing a problem when I add songs to playlists on iPhone. When I open Spotify on my Mac, the songs I have saved on my iPhone do not syncronise to my desktop. I've reinstalled spotify o...
Casual Listener
Plan: Premium Country: UK Device: iPhone XR Hi, I seem to be experiencing a problem when I add songs to playlists on iPhone. When I open Spotify on my Mac, the so...
Loxer
Community Legend
659 Views
2 replies
0 likes
PlanPremiumCountryUSDeviceiPhone 8 PlusOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEverytime I try to share music to my insta story it just loads my news feed? I’m on latest update on both apps and have uninstalled, lo...
Newbie
Plan Premium Country US Device iPhone 8 Plus Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Everytime I try to share music to my insta story it ju...
Loxer
Community Legend
508 Views
1 replies
0 likes
premiumiphone XMy Question or Issue All artists used to display in the artists section of Spotify - how I often used to listen to songs - and now only 10 or 20 artists show and Spotify prompts me to add an artist already in my library. It happened ab...
Music Fan
premium iphone X My Question or Issue All artists used to display in the artists section of Spotify - how I often used to listen to songs - and now only 10 or 20 artists sh...
zabritt
Music Fan
945 Views
2 replies
1 likes
PlanFreeCountryUKDeviceiPadOperating System(iOS 10, Android O My Question or IssueSpotify will not let my edit my playlists anymore. I used to be able to re-order the songs in my playlist, but after the update the edit feature is gone. I have tried s...
Newbie
Plan Free Country UK Device iPad Operating System (iOS 10, Android O My Question or Issue Spotify will not let my edit my playlists anymore. I used to be able to re-order the so...
Loxer
Community Legend
583 Views
1 replies
0 likes
PlanPremiumCountryScotlandDeviceiPhone XOperating SystemiOS 12.2 My Question or IssueWhen listening to certain songs, some vocals sound distant. They are very quiet and sometimes they have a slight echo, depending on the song. (An example of this is ...
Visitor
Plan Premium Country Scotland Device iPhone X Operating System iOS 12.2 My Question or Issue When listening to certain songs, some vocals sound distant. They are very quiet a...
user-removed
Not applicable
710 Views
4 replies
0 likes
PlanPremiumCountryFranceDeviceiPhone 6sOperating SystemiOS 12.2 My Question or IssueAs soon as the Spotify app leaves my screen, either when I lock the phone or change app, the music stops. It only works when app is visible on the screen... could you...
Newbie
Plan Premium Country France Device iPhone 6s Operating System iOS 12.2 My Question or Issue As soon as the Spotify app leaves my screen, either when I lock the phone or change app, t...
Nico
Community Legend
436 Views
1 replies
0 likes
Wenn ich über Spotify einen Song finde, kann ich ihn über das grüne Herz in meine Bibliothek aufnehmen, ich sehe ihn dann z.B. unter dem Reiter "Songs", in dem alle meine Bibliothek-Titel einsehbar sind, richtig? Wenn ich über Shazam einen Titel shaz...
Newbie
Wenn ich über Spotify einen Song finde, kann ich ihn über das grüne Herz in meine Bibliothek aufnehmen, ich sehe ihn dann z.B. unter dem Reiter "Songs", in dem alle meine Bibliothek-Titel einsehbar s...
leviE
Composer
5515 Views
1 replies
0 likes
Just to inform, I have recently given up posting here from my iPhone (7+ 12.2) as even when the Verification is fine, I often get a warning that was not ok after posting a comment. I’ve averaged it at about 1 in 5 attempts. I’d love to be able to add...
Music Fan
Just to inform, I have recently given up posting here from my iPhone (7+ 12.2) as even when the Verification is fine, I often get a warning that was not ok after posting a comment. I’ve averaged it a...
Jamieip
Music Fan
495 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceiPhone XS Operating SystemiOS 12 My Question or IssueThe volume when I cast through my google chrome cast to my tv fluctuates up and down on its own with every song and it’s super annoying. If i can’t find a solution the...
Newbie
Plan Premium Country Canada Device iPhone XS Operating System iOS 12 My Question or Issue The volume when I cast through my google chrome cast to my tv fluctuates up an...
556 Views
0 replies
0 likes
Plan PremiumCountry USADevice iPhone XSOperating System iOS 12.2 My Question or Issue Using CarPlay in BMW, Spotify plays the first 2 seconds of a song and then goes silent. The song appears to still be going, but no audio output comes through the sp...
Casual Listener
Plan Premium Country USA Device iPhone XS Operating System iOS 12.2 My Question or Issue Using CarPlay in BMW, Spotify plays the first 2 seconds of a song and then goes silent. T...
xr-t_0z6cj4s
Casual Listener
5031 Views
5 replies
3 likes
PlanPremium CountryUS DeviceiPhone XR My Question or IssueI am not seeing any option to enable Spotify Voice. Spotify isn't listed in my phone's microphone permissions, and a long press on the search button in the app doesn't trigger the voice prompt...
Newbie
Plan Premium Country US Device iPhone XR My Question or Issue I am not seeing any option to enable Spotify Voice. Spotify isn't listed in my phone's microphone pe...
527 Views
0 replies
0 likes
PlanPremiumCountryU.S.DeviceiPhone 8Operating SystemIOS 12.2 My Question or IssueFor some reason, I figured out the gapless playback option while scrolling through an official playlist from "Power Gaming". During a song I switched to the next to have...
Newbie
Plan Premium Country U.S. Device iPhone 8 Operating System IOS 12.2 My Question or Issue For some reason, I figured out the gapless playback option while scrolling through an officia...
Bittencourt
Spotify Star
1031 Views
1 replies
0 likes
My first Spotify account was connected through my Facebook and it was a premium account. When I decided to delete my Facebook it logged me out of my Spotify and I could not log back in, it basically erased my Spotify account However I am still gettin...
Visitor
My first Spotify account was connected through my Facebook and it was a premium account. When I decided to delete my Facebook it logged me out of my Spotify and I could not log back in, it basically ...
238 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 10s, iPad ProOperating SystemiOS 10 My Question or Issue As a jazz musician, I search for song titles to study different versions of the same songs by all artists.The search bar attempts to auto complete the title wh...
Newbie
Plan Premium Country USA Device iPhone 10s, iPad Pro Operating System iOS 10 My Question or Issue As a jazz musician, I search for song titles to study different vers...
293 Views
0 replies
0 likes
Family PlanUSAiphone 7plusiOS 12.2 My Question or Issue I’m unable to log into the iOS Spotify app. I can log in via Safari and my husband is able to login via his android. I’ve changed password 3 times.Error msg: This email and password combination ...
Casual Listener
Family Plan USA iphone 7plus iOS 12.2 My Question or Issue I’m unable to log into the iOS Spotify app. I can log in via Safari and my husband is able to login via his andro...
Nico
Community Legend
1665 Views
5 replies
0 likes
PlanPremium iphone 7 latest update Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue when I’m playing my saved offline songs the playback is skipping like a scratched CD. Have tried force resetting the app and also turning ...
Casual Listener
Plan Premium iphone 7 latest update Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue when I’m playing my saved offline songs the playbac...
Bittencourt
Spotify Star
4698 Views
6 replies
0 likes
PlanFamily PremiumCountryAustralia DeviceiPhone Operating SystemLatest iOS My Question or Issue I was using Musixmatch to identify musics and then sync the result to the playlist "Discovered by Musixmatch" It worked well previously. But recently I do...
Newbie
Plan Family Premium Country Australia Device iPhone Operating System Latest iOS My Question or Issue I was using Musixmatch to identify musics and then sync the...
511 Views
0 replies
0 likes
PlanPremiumCountryBelgiumDevice(iPad 4 mini)Operating System(iOS) My Question or IssueHi, I have lately an issue with spotify app on my IPad 4 mini; the playlist stop after playing 3 or 4 tracks. I also noticed that the app stays showing the first tr...
Casual Listener
Plan Premium Country Belgium Device (iPad 4 mini) Operating System (iOS) My Question or Issue Hi, I have lately an issue with spotify app on my IPad 4 mini; the playlist stop after p...
Billy-J
Spotify Star
877 Views
3 replies
0 likes
Hello all. Definitely an issue again. Did the whole thing , uninstalled and reinstalled both Instagram as well as Spotify - several times! - does not solve the issue. Tapping the share to IG just takes me to the Instagram feed. Used to be a big in th...
Newbie
Hello all. Definitely an issue again. Did the whole thing , uninstalled and reinstalled both Instagram as well as Spotify - several times! - does not solve the issue. Tapping the share to IG j...
402 Views
0 replies
0 likes