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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37193 Views

41 replies

10 likes

  • 37193 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102688 Views

115 replies

12 likes

Other
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  • 115 replies
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1309 Views

0 replies

0 likes

iOS
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  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299163 Views

61 replies

16 likes

  • 299163 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125859 Views

19 replies

38 likes

  • 125859 Views
  • 19 replies
  • 38 likes

Podcast Episodes Can’t be Replayed

Plan: PremiumUSAiPhone 7, Windows 10 I’m having an issue with podcast episodes not being marked as “played” whenever I finish them. They show as having “1 min left” but don’t, and when I try to play the episode, it skips to the next one and shows the...

Newbie

Plan: Premium USA iPhone 7, Windows 10   I’m having an issue with podcast episodes not being marked as “played” whenever I finish them. They show as having “1 min left” but don’t, and when I...

webm0nk3y

Newbie

1037 Views

1 replies

0 likes

Podcasts
Unplayed
  • 1037 Views
  • 1 replies
  • 0 likes

Play first song and switches to gospel music

This Monday I have noticed that when I select a playlist on Spotify through my premium account on all iOS Devices it plays the first song and then goes straight to gospel. I have deleted the app and reinstalled, however, it does the same thing across...

Newbie

This Monday I have noticed that when I select a playlist on Spotify through my premium account on all iOS Devices it plays the first song and then goes straight to gospel.  I have deleted the ap...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

IOS music starts playing whenever I lock my phone

PlanPremiumCountryCanadaDeviceIphone xs maxOperating System(iOS 12) My Question or Issuemusic starts playing whenever I press the lock button to put my phone in my pocket. This is very annoying. It’s only when the lock screen widget is there. If I cl...

Casual Listener

  Plan Premium Country Canada Device Iphone xs max Operating System (iOS 12)   My Question or Issue music starts playing whenever I press the lock button to put my phone in my po...

Jitrixis

Newbie

15248 Views

12 replies

21 likes

  • 15248 Views
  • 12 replies
  • 21 likes

My Album Doesn't Play on Spotify for iOS

Plan: Free/PremiumUS Device(iPhone 6 Plus)Operating System(iOS 10) So I recently uploaded an album called "Late Blooms EP" to Spotify, and the weird thing is that it works fine on Spotify for iPad and Spotify for Mac. But when I go to play it back on...

Newbie

Plan: Free/Premium US   Device (iPhone 6 Plus) Operating System (iOS 10)   So I recently uploaded an album called "Late Blooms EP" to Spotify, and the weird thing is that it wo...

MattSuda

Spotify Star

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

My library new ui

PlanPremiumCountryitaly Device(iPhone X)Operating System(iOS 12) My Question or IssueHello everyone, my girlfriend , who’s part of my family plan, suddenly has changed ui of the library. I found it more comfortable and usefull, I would like to have t...

Casual Listener

Plan Premium Country italy   Device (iPhone X) Operating System (iOS 12)   My Question or Issue Hello everyone, my girlfriend , who’s part of my family plan, suddenly has changed...

MattSuda

Spotify Star

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

Is there an option on iPhone to get non-personalized playlists?

PlanPremium CountryUS DeviceIphone7 plus My Question:Is it just me but recently I don’t see those “non personalized” playlists on my Home tab anymore. I’m referring to the playlists that gives you morning vibes early in the day or the chill ones in t...

Casual Listener

Plan Premium   Country US   Device Iphone7 plus    My Question: Is it just me but recently I don’t see those “non personalized” playlists on my Home tab anymore. I’m ref...

363 Views

0 replies

1 likes

  • 363 Views
  • 0 replies
  • 1 likes

Saving one song saves the whole album

Why in the lastest update the like feature saves the whole album in the albums section even if I have only liked one song from the album. I don’t want the whole album on my Spotify I only want that song/songs. This makes is so much more difficult to ...

Newbie

Why in the lastest update the like feature saves the whole album in the albums section even if I have only liked one song from the album. I don’t want the whole album on my Spotify I only want that s...

jdlc

Newbie

727 Views

1 replies

0 likes

  • 727 Views
  • 1 replies
  • 0 likes

local files sync up with IOS APP

hi, maybe some of you could help me because i can´t find in my iphone app the local files that i added in my laptop app, also i try to sync up my ios app whit my laptop app because maybe doing that i though it´s gonna work but it doesn´t

Casual Listener

hi, maybe some of you could help me because i can´t find in my iphone app the local files that i added in my laptop app, also i try to sync up my ios app whit my laptop app because maybe doing that i...

Bittencourt

Spotify Star

1074 Views

1 replies

0 likes

  • 1074 Views
  • 1 replies
  • 0 likes

Podcast - 'This video isn't available in this country or on your device'

PlanPremiumCountryAustralia, changed to France when I was on exchange but then changed back to AustraliaDeviceiPhone XROperating SystemiOS 12.1.1 Basically whenever I try to access the Podcast 'Coffee Break French' by the Radio Lingua Network this me...

Casual Listener

Plan Premium Country Australia, changed to France when I was on exchange but then changed back to Australia Device iPhone XR Operating System iOS 12.1.1   Basically whenever I try to ac...

kennethtong7825

Casual Listener

4295 Views

13 replies

0 likes

  • 4295 Views
  • 13 replies
  • 0 likes

Wrong order bug playlist sorted after artist

I have a weird bug while listening to a playlist I have created. Sometimes I want to sort my playlist by artist and listen to them in the order they are displayed, but when I listen it is almost like i accidentally turned on shuffle play even though ...

Newbie

I have a weird bug while listening to a playlist I have created.   Sometimes I want to sort my playlist by artist and listen to them in the order they are displayed, but when I listen it is al...

Bittencourt

Spotify Star

860 Views

1 replies

1 likes

  • 860 Views
  • 1 replies
  • 1 likes

Debit card will expire next month, subscription may fail to be renewed

PlanPremium for familyCountryBulgariaDeviceiPhone 8Operating System(iOS 12 My Question or Issue:Hello, my visa is expiring on 05/2019. I'm subscribed to Premium for family which taxes me on the 13th every month. I'm afraid that by the 13th my visa wo...

Newbie

Plan Premium for family Country Bulgaria Device iPhone 8 Operating System (iOS 12   My Question or Issue: Hello, my visa is expiring on 05/2019. I'm subscribed to Premium for family wh...

Ethan_Moore004

Composer

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Solved!! Wrong language on spotify mobile

PlanFreeCountryNorwayDeviceIpad mini 4Operating SystemiOS 12,2 My Question or IssueMy ios device is in norwegian but the spotify is in catalan/spain. I have never been in spain with this device and everything is in spanish. The ads are still norwegia...

Visitor

Plan Free Country Norway Device Ipad mini 4 Operating System iOS 12,2   My Question or Issue My ios device is in norwegian but the spotify is in catalan/spain. I have never been in spa...

Robert_W

Community Legend

975 Views

1 replies

0 likes

  • 975 Views
  • 1 replies
  • 0 likes

Can't find my public playlist

PlanFamily PremiumCountrySpainDevicePC & phoneOperating SystemWindows 10, OS X & Android My Question or IssueI have made a playlist about a concert, it is public by default, but there is no way to find it using the search menu. This issue is not caus...

Casual Listener

Plan Family Premium Country Spain Device PC & phone Operating System Windows 10, OS X & Android   My Question or Issue I have made a playlist about a concert, it is public by d...

Ethan_Moore004

Composer

816 Views

2 replies

0 likes

Public
Search
  • 816 Views
  • 2 replies
  • 0 likes

Superuser Contribution No button to save to library

I was playing my daily mix on my iPad and saw this really cool album that I really liked and added the whole library to my song order and the button to save to my library disappeared excluding the 3-dot menu. Though I have it on my iPhone in addition...

Composer

I was playing my daily mix on my iPad and saw this really cool album that I really liked and added the whole library to my song order and the button to save to my library disappeared excluding the 3-...

Jemi

Spotify Legend

1007 Views

3 replies

0 likes

iOS
Mobile
  • 1007 Views
  • 3 replies
  • 0 likes

Cannot find about artist profile

I’m not able to find about artist block in my iPhone but I can find about artist in my android phone PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question ...

Newbie

  I’m not able to find about artist block in my iPhone but I can find about artist in my android phone  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbo...

Maxim

Spotify Star

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Artists, Albums, and Playlists in Your Library won't open

PlanFreeCountryUnited StatesDeviceiPad Air 2Operating SystemiOS 12.2 My Question or IssueArtists, Albums, and Playlists in Your Library won't open it's saying couldn't open link.

Casual Listener

Plan Free Country United States Device iPad Air 2 Operating System iOS 12.2   My Question or Issue Artists, Albums, and Playlists in Your Library won't open it's saying couldn't open l...

Nico

Community Legend

1088 Views

5 replies

0 likes

  • 1088 Views
  • 5 replies
  • 0 likes

Superuser Contribution Behind the lyrics

I have the new iPhone. Behind the lyrics is displayed and headlined at the bottom of the screen but I cannot view it. Any help is appreciated

Music Fan

I have the new iPhone. Behind the lyrics is displayed and headlined at the bottom of the screen but I cannot view it. Any help is appreciated   

lblbkb

Music Fan

3098 Views

11 replies

1 likes

  • 3098 Views
  • 11 replies
  • 1 likes

Spotify Does Not Consider Language Preference For Recommendations

PlanPremiumCountryIndiaDeviceiPhone XOperating System(iOS 12) My Question or IssueI have subscribed to Spotify Premium, immediately after it launched in India. My preferred music language is selected as Telugu. However, almost 50 percent of the songs...

Regular

Plan Premium Country India Device iPhone X Operating System (iOS 12)   My Question or Issue I have subscribed to Spotify Premium, immediately after it launched in India. My preferred m...

1903 Views

0 replies

8 likes

  • 1903 Views
  • 0 replies
  • 8 likes

Can't save songs on SD Card

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid 8.0.0 My Question or IssueI am not able to save my downloaded songs to a SD Card for more than a couple of minutes.I tried uninstalling and reinstalling spotify a couple tim...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy S7 Edge Operating System Android 8.0.0   My Question or Issue I am not able to save my downloaded songs to a SD Card for more than a ...

Mowltasche

Casual Listener

612 Views

1 replies

0 likes

  • 612 Views
  • 1 replies
  • 0 likes

iOS Spotify App Remote SDK Feature - setAutoplay(enabled:)

Users can set their Spotify autoplay preferences in the Spotify mobile app at Home Tab > Settings Icon > Playback > Autoplay Toggle. Would it be possible to add this functionality to the Spotify iOS App Remote SDK? This would be helpful for 3rd party...

Regular

Users can set their Spotify autoplay preferences in the Spotify mobile app at Home Tab > Settings Icon > Playback > Autoplay Toggle. Would it be possible to add this functionality to the Spo...

Kaminsk13

Regular

1154 Views

2 replies

0 likes

app remote
iOS
SDK
swift
  • 1154 Views
  • 2 replies
  • 0 likes