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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232729 Views

27 replies

5 likes

  • 232729 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114305 Views

116 replies

13 likes

Other
  • 114305 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2323 Views

0 replies

0 likes

iOS
  • 2323 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303997 Views

61 replies

16 likes

  • 303997 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129696 Views

19 replies

38 likes

  • 129696 Views
  • 19 replies
  • 38 likes

I can only get: shuffle play, about, and offers ... I have a premium account

Facts: Spotify was working fine yesterday. Now, nothing is working as it was. I use an iPod touch 6th generation. The iOs is current. I've been using the same setup for years without many issues. No other apps are installed on the device. I use it ex...

Regular

Facts:   Spotify was working fine yesterday. Now, nothing is working as it was. I use an iPod touch 6th generation. The iOs is current. I've been using the same setup for years without many is...

pulsemod

Regular

594 Views

1 replies

1 likes

  • 594 Views
  • 1 replies
  • 1 likes

Oops something went wrong (home screen) + unable to see tracks for artists

PlanPremiumCountryDenmark DeviceiPhone 5SOperating SystemiOS 12.2 My Question or IssueFor a week or so now, my Spotify app has been getting increasingly worse. On the home-screen i get "oops something went wrong" and when i seach for artists their pr...

Casual Listener

Plan Premium Country Denmark  Device iPhone 5S Operating System iOS 12.2   My Question or Issue For a week or so now, my Spotify app has been getting increasingly worse.  On...

astomp82

Casual Listener

3102 Views

15 replies

4 likes

  • 3102 Views
  • 15 replies
  • 4 likes

Blank home screen blank album screens

PlanPremiumCountryUSADeviceiPhone 8 PlusOperating System IOS 12.2 My Question or IssueBlank home screen and album pages for most of all artists. Gives me the something went wrong notice on the home screen. Some artists will display the top tracks but...

Newbie

  Plan Premium Country USA Device iPhone 8 Plus Operating System IOS 12.2   My Question or Issue Blank home screen and album pages for most of all artists. Gives me the something ...

Bereft

Newbie

1418 Views

3 replies

3 likes

  • 1418 Views
  • 3 replies
  • 3 likes

Can't play artist's discography in offline mode

PlanPremiumCountryUKDeviceiPhone SE Since the new update, I can't listen to an artist's discography when I'm in offline mode. I only can listen to individual albums, which is really annoying. Majority of the time, I listen to music in offline mode an...

Casual Listener

  Plan Premium Country UK Device iPhone SE   Since the new update, I can't listen to an artist's discography when I'm in offline mode. I only can listen to individual albums, which ...

629 Views

0 replies

4 likes

  • 629 Views
  • 0 replies
  • 4 likes

Downloads disappear

PlanPremiumCountryAustriaDeviceIPhone XROperating SystemIOS 12.2 My Question or IssueI have 400 songs downloaded for offline listening on my Phone. In the last 4 months however some of the songs startet disappearing. They are not removed from Spotify...

Newbie

Plan Premium Country Austria Device IPhone XR Operating System IOS 12.2   My Question or Issue I have 400 songs downloaded for offline listening on my Phone. In the last 4 months howev...

591 Views

0 replies

0 likes

  • 591 Views
  • 0 replies
  • 0 likes

Crossfade not working on iPhone, only in Macbook

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes

Homepage Tweeking Out

On Student PremiumUS Device: iPhone X ROperating System: 12.2 What Happened:I opened the Spotify app Apr 27th and the page flashes then got stuck between two pages (I think?). Please see attachment for more clarification as well as the fix. Resolutio...

Newbie

On Student Premium US   Device: iPhone X R Operating System: 12.2   What Happened: I opened the Spotify app Apr 27th and the page flashes then got stuck between two pages (...

434 Views

0 replies

0 likes

  • 434 Views
  • 0 replies
  • 0 likes

Get stuck at loading page

Hi, I had been using Spotify free for almost 3 years on my iPad Air 2 without any problem both in Turkey and Germany since few days ago.I have iOS 12.2 on my iPad now. The problem is that whenever I try to use Spotify now, I get stuck at the loading ...

Newbie

Hi, I had been using Spotify free for almost 3 years on my iPad Air 2 without any problem both in Turkey and Germany since few days ago. I have iOS 12.2 on my iPad now.   The problem is that ...

Loxer

Community Legend

852 Views

1 replies

0 likes

“iPad” “problem” “loading page”
  • 852 Views
  • 1 replies
  • 0 likes

Play Glitch on Locked Device

PlanPremiumCountryUSADeviceiPhone XROperating SystemiOS 12.2 My Question or Issue Hi! Recently I’ve noticed a glitch where I’ll be playing music, pause it from the lockscreen, and turn off the screen but it’ll just start playing again. It doesn’t alw...

Casual Listener

Plan Premium Country USA Device iPhone XR Operating System iOS 12.2   My Question or Issue   Hi! Recently I’ve noticed a glitch where I’ll be playing music, pause it from the loc...

Loxer

Community Legend

669 Views

1 replies

0 likes

  • 669 Views
  • 1 replies
  • 0 likes

Solved!! Playlist Bug

PlanPremiumCountryUSDeviceIPhone 7 PlusOperating SystemIOS 12.2 My Question or Issue Every time I go to edit my 9000+ song playlist it crashes once I reach a certain point in my playlist. It would’ve much easier if we were able to search a song in a ...

Casual Listener

  Plan Premium Country US Device IPhone 7 Plus Operating System IOS 12.2   My Question or Issue   Every time I go to edit my 9000+ song playlist it crashes once I reach a c...

Jᴀᴄᴋ

Roadie

3480 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Problems with a playlist that plays nonstop

PlanPremiumCountryChileIphone 6OperatingentelMy Question or IssueTengo una playlist que no para de sonar, aunque ponga otra playlist, sigue sonando la misma

Newbie

Plan Premium Country Chile Iphone 6 Operating entel My Question or Issue Tengo una playlist que no para de sonar, aunque ponga otra playlist, sigue sonando la misma

Peter

Spotify Legend

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Superuser Contribution Don't Show Not Downloaded songs in Albums

PlanPremiumCountrySwitzerland DeviceiPhone XS MaxOperating SystemiOS 12.2 My Question or Issue I am seeing all the songs of an album, eventhough I want to see only my downloaded songs. I am pretty sure it was like that before. I only want to see my s...

Newbie

Plan Premium Country Switzerland   Device iPhone XS Max Operating System iOS 12.2   My Question or Issue   I am seeing all the songs of an album, eventhough I want to see o...

Peter

Spotify Legend

663 Views

1 replies

1 likes

  • 663 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify plays music as soon as I lock my iPhone.

When Spotify is open on my iPhone it plays music as soon as I lock the phone. Even if I go into the app, press pause, go back to the home screen and then lock the phone it will play the music. The only way to stop this is by fully closing the app.

Newbie

When Spotify is open on my iPhone it plays music as soon as I lock the phone. Even if I go into the app, press pause, go back to the home screen and then lock the phone it will play the music. The on...

Peter

Spotify Legend

1336 Views

3 replies

2 likes

  • 1336 Views
  • 3 replies
  • 2 likes

Superuser Contribution Podcast Restarts in BMW

PremiumCountry USA Device - Iphone X My Question or IssueEvery time I am listening to a podcast and I call someone or someone calls me after the call is over the podcast restarts from the beginning. This is very frustrating because I have to memorize...

Newbie

Premium Country USA   Device - Iphone X   My Question or Issue Every time I am listening to a podcast and I call someone or someone calls me after the call is over the podcast restart...

Peter

Spotify Legend

1129 Views

1 replies

1 likes

  • 1129 Views
  • 1 replies
  • 1 likes

Song info on locked screen frozen

PlanPremiumCountryNorwayDeviceiPhone Xs MaxOperating System(iOS 12.2) My Question or IssueFor a few weeks now the song info on locked screen has been showing the same song and time for that song, exactly like in the attached screenshot, when I’m list...

Newbie

Plan Premium Country Norway Device iPhone Xs Max Operating System (iOS 12.2)   My Question or Issue For a few weeks now the song info on locked screen has been showing the same song an...

470 Views

0 replies

1 likes

  • 470 Views
  • 0 replies
  • 1 likes

[Podcast] Episodes not marked as finished and not played in order

PlanPremiumCountryGermanyDeviceiPhone 8Operating SystemiOS 12.1.4 My Question or IssueHiyas, I am listening to podcasts on my phone, but even tho listening to an episode until the very end the episodes are not marked as finished.If I go back to the u...

Newbie

Plan Premium Country Germany Device iPhone 8 Operating System iOS 12.1.4   My Question or Issue Hiyas, I am listening to podcasts on my phone, but even tho listening to an episode unti...

920 Views

0 replies

2 likes

bug
Podcasts
  • 920 Views
  • 0 replies
  • 2 likes

Podcast Episodes Can’t be Replayed

Plan: PremiumUSAiPhone 7, Windows 10 I’m having an issue with podcast episodes not being marked as “played” whenever I finish them. They show as having “1 min left” but don’t, and when I try to play the episode, it skips to the next one and shows the...

Newbie

Plan: Premium USA iPhone 7, Windows 10   I’m having an issue with podcast episodes not being marked as “played” whenever I finish them. They show as having “1 min left” but don’t, and when I...

webm0nk3y

Newbie

1058 Views

1 replies

0 likes

Podcasts
Unplayed
  • 1058 Views
  • 1 replies
  • 0 likes

Play first song and switches to gospel music

This Monday I have noticed that when I select a playlist on Spotify through my premium account on all iOS Devices it plays the first song and then goes straight to gospel. I have deleted the app and reinstalled, however, it does the same thing across...

Newbie

This Monday I have noticed that when I select a playlist on Spotify through my premium account on all iOS Devices it plays the first song and then goes straight to gospel.  I have deleted the ap...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes

IOS music starts playing whenever I lock my phone

PlanPremiumCountryCanadaDeviceIphone xs maxOperating System(iOS 12) My Question or Issuemusic starts playing whenever I press the lock button to put my phone in my pocket. This is very annoying. It’s only when the lock screen widget is there. If I cl...

Casual Listener

  Plan Premium Country Canada Device Iphone xs max Operating System (iOS 12)   My Question or Issue music starts playing whenever I press the lock button to put my phone in my po...

Jitrixis

Newbie

15374 Views

12 replies

21 likes

  • 15374 Views
  • 12 replies
  • 21 likes

My Album Doesn't Play on Spotify for iOS

Plan: Free/PremiumUS Device(iPhone 6 Plus)Operating System(iOS 10) So I recently uploaded an album called "Late Blooms EP" to Spotify, and the weird thing is that it works fine on Spotify for iPad and Spotify for Mac. But when I go to play it back on...

Newbie

Plan: Free/Premium US   Device (iPhone 6 Plus) Operating System (iOS 10)   So I recently uploaded an album called "Late Blooms EP" to Spotify, and the weird thing is that it wo...

MattSuda

Spotify Star

623 Views

1 replies

0 likes

  • 623 Views
  • 1 replies
  • 0 likes