Lock button acts as play button

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Lock button acts as play button

droid276
Casual Listener

Hello,

I’ve encountered a bug that really bothers me.

I have a Premium account

Device

iPhone X

Operating System

iOS 12.2

My Question or Issue

Whenever I pause my music and lock my phone, the music starts playing again. It’s like as if the lock button was a “play” button. It doesn’t happen if the phone locks itself on it’s own. This had never happened to me until I updated my iOS, so maybe it has something to do with that. Also, this bug only happens in Spotify, all my other apps that play music don’t cause this issue.

I hope this bug will be fixed soon.

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: Lock button acts as play button

chrismaert
Casual Listener

Many more people have this problem. Have a look at this thread. It is the same problem with already more than 500 people with the same problem.

 

https://community.spotify.com/t5/Ongoing-Issues/Spotify-starts-playing-automatically-when-locking-my...

29 Replies

Re: Lock button acts as play button

Rock Star 16
Rock Star 16

Hey @droid276! Welcome to the Spotify Community. ^^

 

That's doesn't sound cool.

Have you tried reinstalling your app to see if that fixes this issue? If not here's a step by step tutorial.

 

Let me know if that helps, thanks! ^^

Peace

NicoRock Star 16
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.
1 person liked this

Re: Lock button acts as play button

Ohdamnitsbrea
Casual Listener

Mine is doing the same thing and it’s SO aggravating! I don’t remember if it started before or after the iOS update though. 

*Following thread for a solution*

2 people liked this

Re: Lock button acts as play button

chaunold
Newbie

I can confirm the same issue on iOS 12.2 with the iPhone XS Max.  

Re: Lock button acts as play button

Ohdamnitsbrea
Casual Listener

I found another thread where people had the same issue. Deleting the app and re-downloading it fixed the issue for me. Didn’t have to restart my phone either. 

 

Hope it helps!

5 people liked this

Re: Lock button acts as play button

chrismaert
Casual Listener

I have the same problem. I already deleted and reinstalled spotify. It worked well for a day and now having the same problem again. I already called the support from apple but they told me I should contact spotify. I hope this is the correct place to do so.

 

My problem occurs on a iPhone X on the latest SW 12.2.

Re: Lock button acts as play button

yarodragon23
Casual Listener

Same thing.

IPhone X - ios 12.2  

Spotify -8.5.0.833

1 person liked this

Re: Lock button acts as play button

bigthboy
Newbie

Same issue here. Deleting and reinstalling the app seems to only be a temporary fix - just as killing the app and restarting it does too. It’s not a constantly present problem but once it emerges it won’t stop until the app is force killed. Starting the app again and the problem will be fixed for some time but then re-emerges.

 

iPhone XS on iOS 12.2

2 people liked this

Re: Lock button acts as play button

sodaboy581
Newbie

Have the same problem on 12.2 with an iPhone XS Max.

 

Problem is super easy to produce.

 

I use Spotify in the car over Bluetooth.  Once I exit the car and the audio stops playing, if I grab my phone and do anything with it, once I hit the power/lock button on my phone, the music begins playing from the phone again.

 

It’s super annoying.  Doesn’t matter what I do, browsing the web, checking the weather, etc.  the moment I hit the power/lock button, music will play.  It will do this over and over until I force quit the Spotify app, which is my workaround for now.  Just have to remember to force quit it once I turn off and exit the car.

 

Re: Lock button acts as play button

Dhaif_
Newbie

I have the same issue 

IPhone X 

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