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Downloaded songs not playing

Downloaded songs not playing

Plan

Premium

Country

 

Device

iPhone 7

Operating System

ios 12.2

 

My Question or Issue

Yesterday I made some new playlists and downloaded them overnight. Now I can’t play any of my downloaded songs without wifi/data which is the main reason i bought premium. I have soft reset my phone to no improvement. If anyone can help that would be great, thanks in advance 🙂 

Reply
1 Reply

Hey there,

 

Thanks for getting in touch. We're happy to help out.

 

Could you have a look at this page and go through the sections to see if it helps?

 

Have a nice day!

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