Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Premium account running on an iPhone 7+ with iOS 12.1. I do not know how to access spotify voice. The microphone option in the search bar is missing, so i cannot access through the app. If I go to microphone setttings in the privacy tab on my phone, ...
Visitor
Premium account running on an iPhone 7+ with iOS 12.1. I do not know how to access spotify voice. The microphone option in the search bar is missing, so i cannot access through the a...
Ebrenz
Visitor
29962 Views
30 replies
0 likes
PlanPremiumCountry USDeviceiPhone 6Operating SystemiOS 12 My Question or IssueSpotfiy voice isnt showing up in the app. I have never seen the voice button nor a voice enable dialogue. My app is up to date. Ive seen other people with it and I would lo...
Casual Listener
Plan Premium Country US Device iPhone 6 Operating System iOS 12 My Question or Issue Spotfiy voice isnt showing up in the app. I have never seen the voice button nor a voice en...
Keanu_C
Community Legend
5297 Views
3 replies
5 likes
PlanPremiumCountryUSA DeviceiPhone 8 PlusOperating SystemiOS 11.3.1 My Question or IssueI'm trying to use the new voice search function, but even when I use the "suggested" searches, it says it can't recognize anything. I've tried multiple times, mul...
Regular
Plan Premium Country USA Device iPhone 8 Plus Operating System iOS 11.3.1 My Question or Issue I'm trying to use the new voice search function, but even when I use the "sugge...
927 Views
0 replies
0 likes
Hey,Need help quickly! For the past few weeks spotify on my iPhone 7 has been randomly changing songs, pausing and playing, re-winding and fast forwarding with no interaction with the app. I have it on locked screen, closed all other apps but still g...
Newbie
Hey, Need help quickly! For the past few weeks spotify on my iPhone 7 has been randomly changing songs, pausing and playing, re-winding and fast forwarding with no interaction with the app. I have i...
1031 Views
0 replies
0 likes
