Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Random Changes to songs, pauses, play and also voice control turned on

Random Changes to songs, pauses, play and also voice control turned on

Hey,

Need help quickly! For the past few weeks spotify on my iPhone 7 has been randomly changing songs, pausing and playing, re-winding and fast forwarding with no interaction with the app. I have it on locked screen, closed all other apps but still going.

Also voice control randomly comes on but i have disable on my phone?!?

I have re-installed the app, got new headphones, reset my iphone, reset my account, changed passwords, updated my phone/app and nothing is helping!!

 

Details:

Iphone 7 iOS 11.3.1

Spotify version 8.4.51.696

Spotify Premium

 

Please help - at the moment my only solution is to get rid of Spotify as there is no point paying for not being able to listen!

Reply
0 Replies

Suggested posts