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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 138027 Views
  • 503 replies
  • 108 likes
  • 138027 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 97051 Views
  • 19 replies
  • 38 likes
  • 97051 Views
  • 19 replies
  • 38 likes

How to undownload tracks but not remove them from my library?

Spotify iOS app version 8.4.49.364 I can't find a way to undownload a track that doesn't also remove it from my library. In the player view if I uncheck the green checkmark, the track is undownloaded, but it is also removed from my library. This is n...

  • Newbie
  • Spotify iOS app version 8.4.49.364   I can't find a way to undownload a track that doesn't also remove it from my library.  In the player view if I uncheck the green checkmark, the track ...
  • wankerbar
  • Newbie
  • 926 Views
  • 1 replies
  • 0 likes
  • 926 Views
  • 1 replies
  • 0 likes

Solved!! iOS Spotify with Car Bluetooth (ISSUE)

Hello there, I don't have this issue on Android, but when I connect my iPhone to my car's Spotify app. The spotify application on my iPhone goes blank with just the logo, leaving me no choice but to only choose songs from my head unit and not from my...

  • Casual Listener
  • Hello there,    I don't have this issue on Android, but when I connect my iPhone to my car's Spotify app. The spotify application on my iPhone goes blank with just the logo, leaving me no...
  • MattSuda
  • Spotify Star
  • 2449 Views
  • 3 replies
  • 0 likes
  • 2449 Views
  • 3 replies
  • 0 likes

Solved!! Number of downloaded songs

Hey there! I love the option to listen to music offline. I like to download some playlists. So I’m always exceeding the limit. Is there a way to see how many songs you’ve downloaded and to see how much are still in the waiting list to be downloaded? ...

  • Newbie
  • Hey there! I love the option to listen to music offline. I like to download some playlists. So I’m always exceeding the limit. Is there a way to see how many songs you’ve downloaded and to see h...
  • MattSuda
  • Spotify Star
  • 10670 Views
  • 1 replies
  • 0 likes
  • 10670 Views
  • 1 replies
  • 0 likes

Not Logging In

When I log in using my facebook (on my iphone), it logs me into another random account that is not mine. I have changed my facebook password, and it still won't log me into my account. It is working on my computer, and I also logged in using another ...

  • Newbie
  • When I log in using my facebook (on my iphone), it logs me into another random account that is not mine. I have changed my facebook password, and it still won't log me into my account. It is working ...
  • MattSuda
  • Spotify Star
  • 720 Views
  • 1 replies
  • 0 likes
  • 720 Views
  • 1 replies
  • 0 likes

Touch Preview Removed

I'm on version 8.4.16.483 which was just pushed out today and besides some minor ui tweaks, it appears that the touch preview feature has been removed. Which is a shame, because it was one of my most used features in music discovery, and one of the e...

  • Casual Listener
  • I'm on version 8.4.16.483 which was just pushed out today and besides some minor ui tweaks, it appears that the touch preview feature has been removed. Which is a shame, because it was one of my most...
  • ricktfoster
  • Casual Listener
  • 30268 Views
  • 35 replies
  • 181 likes
  • 30268 Views
  • 35 replies
  • 181 likes

Solved!! Shuffle and Repeat not working

I am pretty sure it's an iOS 11 problem as well. But, I hope Spotify has a fix on this. I always play songs on shuffle and repeat. I have a playlist on Spotify that has a huge list of songs, more than 500 songs. I updated my iPhone to iOS 11. And, I ...

  • Casual Listener
  • I am pretty sure it's an iOS 11 problem as well. But, I hope Spotify has a fix on this.   I always play songs on shuffle and repeat. I have a playlist on Spotify that has a huge list of songs,...
  • KBruggemans
  • Casual Listener
  • 53307 Views
  • 69 replies
  • 21 likes
  • 53307 Views
  • 69 replies
  • 21 likes

Solved!! App 'blinks' but won't open ( iPad )

My app won't start Spotify; it blinks, waits then I'm returned to the iPad home screen. All was well until yesterday.Have seen similar questions posted here and have tried changing location in settings and restarting iPad to no avail. Thanks for any ...

  • Casual Listener
  • My app won't start Spotify; it blinks, waits then I'm returned to the iPad home screen. All was well until yesterday. Have seen similar questions posted here and have tried changing location in sett...
  • FauxKiwi
  • Casual Listener
  • 6038 Views
  • 4 replies
  • 0 likes
  • 6038 Views
  • 4 replies
  • 0 likes

Add song to playlist iPhone & iPad

When I add a song to a playlist on my iPhone I see a list of my playlists and on top the list the playlist I add a song to and then my other playlists in alphabetical order. When I add a song to a playlist on my iPad I see only the playlist list in a...

  • Regular
  • When I add a song to a playlist on my iPhone I see a list of my playlists and on top the list the playlist I add a song to and then my other playlists in alphabetical order.   When I add a son...
  • 762 Views
  • 0 replies
  • 0 likes
  • iOS
    iphone
  • 762 Views
  • 0 replies
  • 0 likes

Spotify app won't open on iOS 11.4

I happen to update my iPhone 7 to iOS 11.4 today; now as I am opening the app it displays a black screen during startup and crashing/closing itself automatically. Any solution to fix it? Update: Upon uninstall and reinstallation of latest version of ...

  • Newbie
  • I happen to update my iPhone 7 to iOS 11.4 today; now as I am opening the app it displays a black screen during startup and crashing/closing itself automatically. Any solution to fix it?   Upd...
  • Helpme555
  • Regular
  • 2472 Views
  • 2 replies
  • 0 likes
  • 2472 Views
  • 2 replies
  • 0 likes

Shuffle only plays the songs I’ve downloaded in the last few months

Up until this week I could go into my library and hit shuffle and it would shuffle the whole library (2000+ songs) and now it’s only shuffling the most recently downloaded. What can be done about this?

  • Casual Listener
  • Up until this week I could go into my library and hit shuffle and it would shuffle the whole library (2000+ songs) and now it’s only shuffling the most recently downloaded. What can be done about thi...
  • Stellasmyshi
  • Casual Listener
  • 5025 Views
  • 8 replies
  • 8 likes
  • 5025 Views
  • 8 replies
  • 8 likes

Playlists wont shuffle anymore!!!

I have the free version of Spotify on my phone. When I updated the app, and clicked Shuffle my playlist: guess what? Played the first 6 songs I added to the playlist! There is 605 songs and it chooses those 6 every time. One time since the update, on...

  • Newbie
  • I have the free version of Spotify on my phone. When I updated the app, and clicked Shuffle my playlist: guess what? Played the first 6 songs I added to the playlist! There is 605 songs and it choose...
  • 470 Views
  • 0 replies
  • 0 likes
  • 470 Views
  • 0 replies
  • 0 likes

Playlists and music gone?

Spoiler (Highlight to read)My playlists have gone. And so has my music??My playlists have gone. And so has my music??

  • Newbie
  • My playlists have gone. And so has my music??
  • Nico
  • Community Legend
  • 341 Views
  • 1 replies
  • 0 likes
  • 341 Views
  • 1 replies
  • 0 likes

Can’t log in to spotify

I’m trying to log in on the app on my iPhone but when I press on it nothing happens. Any help will be greatful.

  • Newbie
  • I’m trying to log in on the app on my iPhone but when I press on it nothing happens. Any help will be greatful. 
  • Nico
  • Community Legend
  • 454 Views
  • 1 replies
  • 0 likes
  • 454 Views
  • 1 replies
  • 0 likes

Lost playlists on my I-phone

Anyone help?? ive lost most (but not all) of my playlists on my i-phone but they are still available on my i-pad. I've tried deleteing the app on my i-phone and reinstalling but no luck. Anyone got any suggestions, its driving me mad!!!

  • Regular
  • Anyone help?? ive lost most (but not all) of my playlists on my i-phone but they are still available on my i-pad. I've tried deleteing the app on my i-phone and reinstalling but no luck. Anyone got a...
  • Nico
  • Community Legend
  • 1355 Views
  • 10 replies
  • 0 likes
  • 1355 Views
  • 10 replies
  • 0 likes

[iPhone 6S] Can't classify "Songs" tab by name of artist

Well, the title says everything, i can only classify by Title of the Song, or Recently added, I wanted to organize the songs by Artists, like i do in PC, but there is no option to do that.

  • Newbie
  • Well, the title says everything, i can only classify by Title of the Song, or Recently added, I wanted to organize the songs by Artists, like i do in PC, but there is no option to do that.
  • 292 Views
  • 0 replies
  • 0 likes
  • 292 Views
  • 0 replies
  • 0 likes

Offline playlist suddenly not saving all songs

So first off, I posted this topic less than 15 minutes ago, but suddenly it was deleted and I couldn't see any replies to it, even though I had it working just a bit before... shady. Anyway I'll copy-paste what I had previously written: So about 3 ho...

  • Regular
  • So first off, I posted this topic less than 15 minutes ago, but suddenly it was deleted and I couldn't see any replies to it, even though I had it working just a bit before... shady. Anyway I'll copy...
  • Nico
  • Community Legend
  • 756 Views
  • 5 replies
  • 0 likes
  • 756 Views
  • 5 replies
  • 0 likes

Shared song link pushes me to App Store when app already downloaded

I’ve been having trouble opening shared songs for ages now. Every time I click the link of a shared tune, the only option that pops up is to open the App Store. I’ve done that a number of times and then gone back onto the safari link page to click ag...

  • Newbie
  • I’ve been having trouble opening shared songs for ages now. Every time I click the link of a shared tune, the only option that pops up is to open the App Store. I’ve done that a number of times and t...
  • 292 Views
  • 0 replies
  • 0 likes
  • 292 Views
  • 0 replies
  • 0 likes

Updates setting options

The instructions after downloading Spotify say to keep your Updates settings on, but where is it located?

  • Roadie
  • The instructions after downloading Spotify say to keep your Updates settings on, but where is it located? 
  • dashrip87
  • Roadie
  • 676 Views
  • 2 replies
  • 0 likes
  • Account
  • 676 Views
  • 2 replies
  • 0 likes