Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
29133 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
93966 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
423621 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293376 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
But I sometimes listen to music, which I really don't like and do not want to be part of my 'Made for' playlists. Does anyone know how to avoid that all music I listen to is interpreted by the algorithm as music I like?Let's say for example my teenag...
But I sometimes listen to music, which I really don't like and do not want to be part of my 'Made for' playlists. Does anyone know how to avoid that all music I listen to is interpreted by the ...
Community Legend
3115 Views
1 replies
0 likes
So before I bought Spotify premium the iPhone app had a really nice layout and when I bought it went to the old layout. This literally happened the second I bought it. It was the trial at least. I had to switch to a non premium account to take those ...
So before I bought Spotify premium the iPhone app had a really nice layout and when I bought it went to the old layout. This literally happened the second I bought it. It was the trial at least. ...
Community Legend
1222 Views
1 replies
0 likes
there used to be a feature where if i was listen to radio and liked a song it saved it to my liked from radio playlist. now it saves it as artist and i dont want it to save as artist or song, i just want it to easily go to that playlist. so if later ...
there used to be a feature where if i was listen to radio and liked a song it saved it to my liked from radio playlist. now it saves it as artist and i dont want it to save as artist or song, i...
Community Legend
636 Views
1 replies
0 likes
My homepage won’t load and it keeps popping up with a error message
My homepage won’t load and it keeps popping up with a error message
Community Legend
656 Views
1 replies
0 likes
Hi, I allowed spotify for my kids on the router's firewall (Fritz Box), adding spotify.com on the whitelist of the router. Everything works fine, except the covers that are not loading. It works if I allow any url, but that's exactly what I want to a...
Hi, I allowed spotify for my kids on the router's firewall (Fritz Box), adding spotify.com on the whitelist of the router. Everything works fine, except the covers that are not load...
3199 Views
0 replies
3 likes
When song are playing the lock screen widget just shows them at 0:00 and only updates to the correct time when I press pause then play. Then it freezes at whatever time I pause/played it at
When song are playing the lock screen widget just shows them at 0:00 and only updates to the correct time when I press pause then play. Then it freezes at whatever time I pause/played it at
670 Views
0 replies
0 likes
I have many local files on my playlist. Until today, they scrobbled just fine; however, they do not scrobble anymore. Normal tracks scrobble as normal.
I have many local files on my playlist. Until today, they scrobbled just fine; however, they do not scrobble anymore. Normal tracks scrobble as normal.
Regular
1803 Views
3 replies
4 likes
I’m trying to listen to Logic Incredible true story but the only version on here has the swearing beeps even for the word **bleep** , on my friends Spotify his is completely fine I’ve tried getting the songs from his playlist but is still censored. A...
I’m trying to listen to Logic Incredible true story but the only version on here has the swearing beeps even for the word **bleep** , on my friends Spotify his is completely fine I’ve tried getting t...
Casual Listener
917 Views
2 replies
0 likes
I’ve had an issue for a while now where my Spotify on iOS will not play the songs which I’ve chosen to be filtered. For example if I searched for “The Beatles” in my playlist then their songs will show up but when I tap on a song to play it and the s...
I’ve had an issue for a while now where my Spotify on iOS will not play the songs which I’ve chosen to be filtered. For example if I searched for “The Beatles” in my playlist then their songs ...
738 Views
0 replies
5 likes
I have an iPhone 6s and a BMW X1. When I connect my iPhone with the lightning cable, Spotify is muting the music: Music is still playing on the display, but cannot be heard. Charging the iPhone is therefore impossible while listening to music. Can an...
I have an iPhone 6s and a BMW X1. When I connect my iPhone with the lightning cable, Spotify is muting the music: Music is still playing on the display, but cannot be heard. Charging the iPhone is th...
570 Views
0 replies
0 likes
can not log into my account your country does not meet in the profileerror code 408 pls help, i set my profile both to GB in the mac and also IOS, and also the PROFILEbut still can notpls helptks
can not log into my account your country does not meet in the profile error code 408 pls help, i set my profile both to GB in the mac and also IOS, and also the PROFILE but sti...
393 Views
0 replies
0 likes
I used to be able to delete anything on my recently played but it seems I can’t anymore since the new update came out (8.4.52). Is there any way to fix this or did the update dump the idea of deleting history on iOS entirely? Thank you!!
I used to be able to delete anything on my recently played but it seems I can’t anymore since the new update came out (8.4.52). Is there any way to fix this or did the update dump the idea of deletin...
1330 Views
0 replies
1 likes
I use Spotify on my iPad Mini to control Beoplay A9 using Connect. Sometimes when I close the Spotify app and reopen it while the songs are playing, it sets the Connect volume to max automatically after detecting the device. I have been scared the he...
I use Spotify on my iPad Mini to control Beoplay A9 using Connect. Sometimes when I close the Spotify app and reopen it while the songs are playing, it sets the Connect volume to max automatically af...
Newbie
49969 Views
119 replies
23 likes
I noticed end of last week that the Spotify mobile app was no longer scrobbling to Last.fm. I tried uninstalling and re-installing the app, but that did not fix it. I decided to start playing from the desktop app when possible going forward. However,...
I noticed end of last week that the Spotify mobile app was no longer scrobbling to Last.fm. I tried uninstalling and re-installing the app, but that did not fix it. I decided to start playing from th...
Casual Listener
3251 Views
2 replies
1 likes
I have already downloaded Spotify Premium onto my i-Pad and it is up and running. How do I download the app onto my i-Phone, please? I'm sorry I can't see how to do this - I'm obviously missing something obvious!Thanks in advance,Sara
I have already downloaded Spotify Premium onto my i-Pad and it is up and running. How do I download the app onto my i-Phone, please? I'm sorry I can't see how to do this - I'm obviously missin...
Community Legend
1205 Views
1 replies
0 likes
Hey guys, I just updated new Spotify IOS version. Then I realize that the Last.fm failed to record my song. It is showing recording the current songs but cannot store in my library. Does anybody have similar issues? Does anyone know how to solve that...
Hey guys, I just updated new Spotify IOS version. Then I realize that the Last.fm failed to record my song. It is showing recording the current songs but cannot store in my library...
Roadie
1228 Views
2 replies
0 likes
Earlier today it completely stopped working, it has worked perfectly for months before, on the last.fm site it says it's scrobbling the track but when the track is over and a new track comes on the scrobble doesn't save. Please help. Edit: Regular sc...
Earlier today it completely stopped working, it has worked perfectly for months before, on the last.fm site it says it's scrobbling the track but when the track is over and a new track comes on the s...
Newbie
726 Views
1 replies
1 likes
Why cant I sort my playlists songs by most recently added on iOS ? My playlists are lareg and want to be able to play the most recently added song first. I can do this on the desktop version but not on iOS. Can someone tell me how to do this?
Why cant I sort my playlists songs by most recently added on iOS ? My playlists are lareg and want to be able to play the most recently added song first. I can do this on the desktop version but not ...
658 Views
0 replies
0 likes
I resently my found out that my sister got a new spotify update on her iphone and I also found out that I don’t have it. But when i log into her account on my phone, the update is there. I was wondering why I don’t have it and will I ever get it?
I resently my found out that my sister got a new spotify update on her iphone and I also found out that I don’t have it. But when i log into her account on my phone, the update is there. I was wonder...
619 Views
0 replies
0 likes
Everything I listen to on Spotify has been glitching out lately. The song will pause for a second then start back up and get super glitchy. Playback will slow down then cut in and out - totally unlistenable. This happens with my offline songs too so ...
Everything I listen to on Spotify has been glitching out lately. The song will pause for a second then start back up and get super glitchy. Playback will slow down then cut in and out ...
Spotify
1838 Views
1 replies
0 likes
