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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237426 Views

27 replies

5 likes

  • 237426 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118650 Views

116 replies

13 likes

Other
  • 118650 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2692 Views

0 replies

0 likes

iOS
  • 2692 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305457 Views

62 replies

16 likes

  • 305457 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130803 Views

19 replies

38 likes

  • 130803 Views
  • 19 replies
  • 38 likes

YBN Cordae’s music is gone

I listened to YBN Cordae’s music for a few days and when I went to search for him again, his profile was no longer available along with his music

Newbie

I listened to YBN Cordae’s music for a few days and when I went to search for him again, his profile was no longer available along with his music 

duke6

Newbie

1366 Views

1 replies

0 likes

  • 1366 Views
  • 1 replies
  • 0 likes

Spotify login error Cannot connect to Spotify (8)

I could only find a older locked thread regarding this error, but I have seemed to have found a workaround for this error. I have been getting an error "Spotify login error Cannot connect to Spotify (8)" when using Djay Pro app with my iPhone on T-Mo...

Newbie

I could only find a older locked thread regarding this error, but I have seemed to have found a workaround for this error.  I have been getting an error "Spotify login error Cannot connect to Sp...

720 Views

0 replies

0 likes

  • 720 Views
  • 0 replies
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Recent Update

So I recently updated to the most recent version of Spotify, and I normally used “my saved songs” to listen to music now it’s “gone” or am I not looking on the right place Edit: with the “favorite song” portal I’ve lost 400+ songs

Newbie

So I recently updated to the most recent version of Spotify, and I normally used “my saved songs” to listen to music now it’s “gone” or am I not looking on the right place  Edit: with the “favo...

Infinityferret

Newbie

897 Views

1 replies

0 likes

  • 897 Views
  • 1 replies
  • 0 likes

Remove from playlist function missing in ios

My #1 complaint about Spotify has been that it's so difficult to remove a song from a playlist. The longer the playlist, the harder the needle-in-a-haystack process of finding the song to remove it. Last night I discoverd that my girlfriend has the m...

Casual Listener

My #1 complaint about Spotify has been that it's so difficult to remove a song from a playlist. The longer the playlist, the harder the needle-in-a-haystack process of finding the song to remove it. ...

bocraw70

Casual Listener

850 Views

1 replies

0 likes

  • 850 Views
  • 1 replies
  • 0 likes

Solved!! How can you make Albums available offline?

How do you make albums available to listen to offline on Spotify?

Regular

How do you make albums available to listen to offline on Spotify?

jpp

Casual Listener

94462 Views

22 replies

17 likes

  • 94462 Views
  • 22 replies
  • 17 likes

Hit My Music Limit, Removed Songs on Mac, Not Syncing with iOS

Hi, Spotify for iOS keeps telling me I have reached the maximum amount of downloaded content. Thus, I cleaned out about a thousand saved tracks in "My Music" on Spotify for Mac, but I'm still getting the same error message on iOS. Please help! Thanks...

Newbie

Hi,   Spotify for iOS keeps telling me I have reached the maximum amount of downloaded content. Thus, I cleaned out about a thousand saved tracks in "My Music" on Spotify for Mac, but I'm stil...

JackBeau

Composer

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Daily Mix unavailable

I've used this Spotify account since 25/04/18 and subscribed to Premium on 01/05/18. Since then, my Daily Mixes have disappeared and are unavailable if I search for them. My Daily Mixes were available everyday before I subscribed to Premium, so I don...

Casual Listener

I've used this Spotify account since 25/04/18 and subscribed to Premium on 01/05/18. Since then, my Daily Mixes have disappeared and are unavailable if I search for them.   My Daily Mixes were...

JackBeau

Composer

730 Views

1 replies

0 likes

  • 730 Views
  • 1 replies
  • 0 likes

Block Explicit Option Not Available

I have spotifiy premium for family and the recently released button to "Block Explicit" is not available in settings on my iPhone. Is there something I need to to do activate this feature?

Casual Listener

I have spotifiy premium for family and the recently released button to "Block Explicit" is not available in settings on my iPhone.  Is there something I need to to do activate this feature?

JackBeau

Composer

1215 Views

1 replies

0 likes

Explicit
Premium for Family
  • 1215 Views
  • 1 replies
  • 0 likes

Push- Notifications from followed artists!

Please Spotify! Please make it soon possible to receive Push- Notifications of my favorite artists! Since 2 years ago i chat with the Support about that problem but nothing change! All settings for notifications pulled on, but it doesnt work on my iP...

Visitor

Please Spotify! Please make it soon possible to receive Push- Notifications of my favorite artists!  Since 2 years ago i chat with the Support about that problem but nothing change!  All ...

JackBeau

Composer

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Spotify frequently pauses, etc. when playing on sonos

Why does my spotify always pause, skip songs, play only 2 minutes into a song, etc. when playing on a sonos speaker from iPhone? All apps are updated to current systems. So frustrating!

Newbie

Why does my spotify always pause, skip songs, play only 2 minutes into a song, etc. when playing on a sonos speaker from iPhone?  All apps are updated to current systems.  So frustrating!

410 Views

0 replies

0 likes

  • 410 Views
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Behind the Lyrics is not working on my IPhone

I’m using the latest update but I still don’t have Behind the Lyrics feature. I know that not all the songs have lyrics available but I checked on those that definitely have the lyrics and I know my friends have them for some of the songs, however th...

Newbie

I’m using the latest update but I still don’t have Behind the Lyrics feature. I know that not all the songs have lyrics available but I checked on those that definitely have the lyrics and I know my ...

martymclean97

Casual Listener

646 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify playing wrong song from album

Hello,I've been listening to In Our Bones by Against The Current, and found some acoustic songs on YouTube. I've downloaded them on my pc and put them in a playlist in Spotify on my phone, but now when I want to play Chasing Ghosts from the album (no...

Music Fan

Hello, I've been listening to In Our Bones by Against The Current, and found some acoustic songs on YouTube. I've downloaded them on my pc and put them in a playlist in Spotify on my phone, but...

560 Views

0 replies

0 likes

  • 560 Views
  • 0 replies
  • 0 likes

Spotify Radio not available on Iphone

No radio feature in Iphone IOS app wether in tabs or in artist / song "3-dots" menu. Buttons mentionned below are simply NOT there on my Iphone:https://support.spotify.com/th-en/using_spotify/discover_music/spotify-radio/ Tried everything suggested o...

Casual Listener

No radio feature in Iphone IOS app wether in tabs or in artist / song "3-dots" menu. Buttons mentionned below are simply NOT there on my Iphone: https://support.spotify.com/th-en/using_spotify/disco...

lkuczborski

Gig Goer

1384 Views

2 replies

1 likes

  • 1384 Views
  • 2 replies
  • 1 likes

Multiple Bowers and Wilkins speakers on Airplay IOS

I use a Bowers and Wilkings A5 to play Spotify via Airplay. I am thinking of buying another for the kitchen and assumed I could play through both speakers and toggle one or the other off/on like on Sonos. Bowers and Wilkins have informed me this is n...

Newbie

I use a Bowers and Wilkings A5 to play Spotify via Airplay.   I am thinking of buying another for the kitchen and assumed I could play through both speakers and toggle one or the other off/on ...

809 Views

0 replies

0 likes

  • 809 Views
  • 0 replies
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Solved!! Podcasts & videos doesn't show up in my iPad app

The Podcasts & Videos section has been available on my. iPhone for awhile now, but still does not appear in on my iPad app. Is there something I'm missing? Is this feature still not available for the iPad? I'm a premium member and as far as I'm conce...

Newbie

The Podcasts & Videos section has been available on my. iPhone for awhile now, but still does not appear in on my iPad app. Is there something I'm missing? Is this feature still not available for...

tobi_hase

Newbie

50175 Views

43 replies

17 likes

  • 50175 Views
  • 43 replies
  • 17 likes

New iPhone8 has no playlists

I have just bought an iPhone8 to replace my iPhone6. On my new phone when I open Spotify I have no playlists but they are all still listed in Shazam? Where did they go? I thought they should be on whatever device I use to log into my Spotify account?

Newbie

I have just bought an iPhone8 to replace my iPhone6.  On my new phone when I open Spotify I have no playlists but they are all still listed in Shazam?  Where did they go?  I thought th...

508 Views

0 replies

0 likes

  • 508 Views
  • 0 replies
  • 0 likes

Songs skip when moving

Hello I’ve been using Spotify for my workouts for years now and this past week it’s suddenly started with a motion sensor that turns my music on and off when I move which makes it impossible to do exercise I have an iPhone 7 and I’m using iOS 11.3. I...

Casual Listener

Hello I’ve been using Spotify for my workouts for years now and this past week it’s suddenly started with a motion sensor that turns my music on and off when I move which makes it impossible to do ex...

Jrak1115

Casual Listener

1856 Views

2 replies

0 likes

  • 1856 Views
  • 2 replies
  • 0 likes