Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
43511 Views
15 replies
36 likes

43511 Views
15 replies
36 likes

Premium can’t be purchased

I have iPhone 5s, If I try to get premium there is no option to get it, it simply says premium can’t be purchased. Any help?

xCharlottie
Newbie
I have iPhone 5s, If I try to get premium there is no option to get it, it simply says premium can’t be purchased. Any help?
2018-04-06 5:13:54 PM
2018-04-06 5:39:19 PM
estebanGramaj0
Gig Goer
539 Views
1 replies
0 likes

539 Views
1 replies
0 likes

Hi, I have this problem that when I try to search an artist (Danien & Theø) nothing shows up, why?

All my friends are able to find this artist, but I can’t even if I use a link that they send me, it doesn’t work

playerdrunkit
Newbie
All my friends are able to find this artist, but I can’t even if I use a link that they send me, it doesn’t work
2018-04-06 1:38:43 PM
2018-04-06 4:14:25 PM
Hubo
Community Legend
331 Views
1 replies
0 likes

331 Views
1 replies
0 likes

Content error

I am trying to share my playlists on twitter. I am testing this out by sharing to my own tiwtter accounts. When I share the playlist, I get the #NowPlaying message with a link to the playlist. When I click on the link, I get an error message : "Conte...

xracman
Newbie
I am trying to share my playlists on twitter. I am testing this out by sharing to my own tiwtter accounts. When I share the playlist, I get the #NowPlaying message with a link to the play...
2017-01-18 5:30:46 AM
2018-04-06 4:06:08 PM
rebe_riverdom
Newbie
1021 Views
1 replies
0 likes

1021 Views
1 replies
0 likes

Solved!! Can i sync my Ipod nano with spotify?

I have an ipod nano and i cant sync he with spotify. I´ve seen that i can put my spotify music there. But i dont understand the process at all. I conect the ipod to desktop version, but the app dont recognizes the ipod and dont pops up the bar "devic...

rafaellourenzo
Newbie
I have an ipod nano and i cant sync he with spotify. I´ve seen that i can put my spotify music there. But i dont understand the process at all. I conect the ipod to desktop version, but the app dont ...
2016-02-15 1:03:22 AM
2018-04-06 2:49:08 PM
hkite1990
Newbie
75738 Views
11 replies
0 likes

75738 Views
11 replies
0 likes

Solved!! Ad doesn’t work

Every time after an ad English man says ”Thank you for listening.....” music stops and whole queue disappears! It has happend over ten times and I’m so done with this app..

moi11
Newbie
Every time after an ad English man says ”Thank you for listening.....” music stops and whole queue disappears! It has happend over ten times and I’m so done with this app..
2018-04-05 7:50:36 AM
2018-04-06 1:40:57 PM
user-removed
Not applicable
477 Views
1 replies
0 likes

477 Views
1 replies
0 likes

Solved!! Can’t log into the correct Facebook account

So for the past 6 years or so I’ve used my dad’s Facebook account as my main Spotify account, as it carries all my personal playlists and whatnot. He doesn’t ever use it so I’ve sorta laid claim to it. However, recently, I was greeted to a logged out...

Gago456
Newbie
So for the past 6 years or so I’ve used my dad’s Facebook account as my main Spotify account, as it carries all my personal playlists and whatnot. He doesn’t ever use it so I’ve sorta laid claim to i...
2018-04-06 4:09:57 AM
2018-04-06 1:34:10 PM
user-removed
Not applicable
695 Views
1 replies
0 likes

695 Views
1 replies
0 likes

Solved!! Logged in and am getting someone else’s scanchy music. Help! Gie me a # to call!

I logged in. I went to get one of my play lists and there is all of this horrible music that is not what I’ve downloaded. Give me a number to call someone, This is just ridiculous that we pay every month and can’t speak to a person. Horrible!

Harmond
Newbie
I logged in. I went to get one of my play lists and there is all of this horrible music that is not what I’ve downloaded. Give me a number to call someone, This is just ridiculous t...
2018-04-06 7:21:02 AM
2018-04-06 1:30:50 PM
user-removed
Not applicable
495 Views
1 replies
0 likes

495 Views
1 replies
0 likes

itunes payment problem

app does not update the payment status from itunes. I have contacted apple and everytihng seems fine from their side, but the app does not update itself to premium

uyaman
Newbie
app does not update the payment status from itunes. I have contacted apple and everytihng seems fine from their side, but the app does not update itself to premium
2018-04-06 8:51:25 AM
2018-04-06 11:51:33 AM
Maxim
Spotify Star
313 Views
1 replies
0 likes

313 Views
1 replies
0 likes

Solved!! Can’t listen to saved music

Ever since I updated around a week ago the library and radio tab are gone, there is a new interface and only three tabs with, home, your playlists, and search, all my saved songs turned into like and I can’t listen to them, I can only listen to my pl...

Ricksoncosta
Casual Listener
Ever since I updated around a week ago the library and radio tab are gone, there is a new interface and only three tabs with, home, your playlists, and search, all my saved songs turned into li...
2018-04-03 5:22:32 AM
2018-04-06 1:27:42 AM
Ricksoncosta
Casual Listener
812 Views
4 replies
0 likes

812 Views
4 replies
0 likes

ALL Songs are skipping

So I have premium Spotify and a stable wifi connection but EVERY song in EVERY playlist I listen to skips to the next song after getting 3 quarters through it. I will click back on the song and move the slider to the point just before it skips and it...

Hailstorm14
Casual Listener
So I have premium Spotify and a stable wifi connection but EVERY song in EVERY playlist I listen to skips to the next song after getting 3 quarters through it. I will click back on the song and move ...
2018-03-23 6:17:07 PM
2018-04-05 8:38:53 PM
Hailstorm14
Casual Listener
999 Views
5 replies
0 likes

999 Views
5 replies
0 likes

Solved!! Download playlist without WiFi connection (Iphone 4s)

Hi!I have searched around for this question as it seems to have been issued earlier.However, it seems that previous solution no longer exist. So, here it is again.I can't get my wifi working on my old Iphone 4s, so i'm kinda dependent on being able t...

Andypandy87
Casual Listener
Hi! I have searched around for this question as it seems to have been issued earlier. However, it seems that previous solution no longer exist. So, here it is again. I can't get my wifi w...
2017-04-11 10:54:32 PM
2018-04-05 8:38:19 PM
hannemanbr
Newbie
103706 Views
3 replies
0 likes

103706 Views
3 replies
0 likes

Solved!! 7 days trial gone for IOS?

Just bought a new Iphone and a friend told me that there is a 7 day free trial premium without entering any bank accounts when installing spotify on IOS for the firste time. Hmmm, Spotify app tell me that it is not possible to purchase premium with I...

Simzim
Casual Listener
Just bought a new Iphone and a friend told me that there is a 7 day free trial premium without entering any bank accounts when installing spotify on IOS for the firste time. Hmmm, Spotify app tell me...
2018-04-05 3:43:04 PM
2018-04-05 5:39:42 PM
Maxim
Spotify Star
5617 Views
1 replies
0 likes

5617 Views
1 replies
0 likes

Solved!! Turn Genius on

For some reason the Genius Behind the Lyrics feature just turned off or went away or something. I liked the feature and would like to get it back, I didn’t turn it off or anything it just went away, it’s been a couple weeks and the rest of the people...

MexicanPear
Casual Listener
For some reason the Genius Behind the Lyrics feature just turned off or went away or something. I liked the feature and would like to get it back, I didn’t turn it off or anything it just went away, ...
2017-10-29 3:47:21 PM
2018-04-05 3:23:18 PM
Pvlazzo
Newbie
78795 Views
8 replies
1 likes

78795 Views
8 replies
1 likes

Spotify won’t stream through bluetooth (IOS 11)

I have spotify premium. Been streaming via bluetooth in my car fine for sometime now. I was driving and my music suddenly stopped, looking at my phone it said it was still playing. I unlocked my phone and went to the Spotify app where it says “Playin...

Samwaddell140
Regular
I have spotify premium. Been streaming via bluetooth in my car fine for sometime now. I was driving and my music suddenly stopped, looking at my phone it said it was still playing. I unlo...
2017-12-23 7:15:47 PM
2018-04-05 2:41:27 PM
Ben369
Casual Listener
757 Views
1 replies
0 likes

757 Views
1 replies
0 likes

Missing album: The Sole Inhabitant by Thomas Dolby

Why did The Sole Inhabitant by Thomas Dolby disappear? There is still a spotify page for it on the web, but it appears to be dead. https://open.spotify.com/album/6f1qUtfhqxDrm5NxY0rIPU

jkasa
Casual Listener
Why did The Sole Inhabitant by Thomas Dolby disappear? There is still a spotify page for it on the web, but it appears to be dead. https://open.spotify.com/album/6f1qUtfhqxDrm5NxY0rIPU...
2018-02-24 10:39:59 PM
2018-04-05 2:37:48 AM
BulmaroLazarin
Newbie
2769 Views
4 replies
1 likes

2769 Views
4 replies
1 likes

Solved!! Force touch to add a song to a playlist

I had an idea to make adding songs to a specific playlist easier. On the newer iphones, there is a force touch, where if you push a little harder you can bring up other menus that aren't available normally. If you could do this by pushing on a song t...

user-removed
Visitor
I had an idea to make adding songs to a specific playlist easier. On the newer iphones, there is a force touch, where if you push a little harder you can bring up other menus that aren't available no...
2018-04-04 8:51:05 PM
2018-04-04 11:51:03 PM
Bethany_Dawn
Community Legend
410 Views
1 replies
0 likes

410 Views
1 replies
0 likes

music auto pauses and skip by itself

hi i’m an iphone 8 user and recently the spotify has been pausing and stopping music by itself. it also scan and skip songs and even at times it automatic touches the siri halfway while listening. it happens when the phone is in motion at times and w...

DingSheng
Newbie
hi i’m an iphone 8 user and recently the spotify has been pausing and stopping music by itself. it also scan and skip songs and even at times it automatic touches the siri halfway while listening. it...
2018-02-20 10:45:56 AM
2018-04-04 10:35:00 PM
Antiheld
Newbie
658 Views
2 replies
0 likes

658 Views
2 replies
0 likes

Local Files won’t show up in « Artists » and « Albums » sections

Hello,So I added local files on my Spotify account, and I can listen to them as you can see on the picture. However my albums and artists won’t show up in the « Artists » and « Albums » sections of the app. Can someone explain me why ? Thank you

R_iaja33
Newbie
Hello, So I added local files on my Spotify account, and I can listen to them as you can see on the picture. However my albums and artists won’t show up in the « Artists » and « Albums » sections of...
2018-04-04 8:59:00 PM
290 Views
0 replies
0 likes

290 Views
0 replies
0 likes

Tracks missing from album

Pokey LaFarge’s, “Something in the Water album is incomplete and missing multiple tracks. Verified issues persists on PC, Mac, and iOS platforms and on different Dpitifu accounts. Pictures attached from Spotify and a simple google search to amazon to...

AwokeHere
Newbie
Pokey LaFarge’s, “Something in the Water album is incomplete and missing multiple tracks. Verified issues persists on PC, Mac, and iOS platforms and on different Dpitifu accounts. Pictures attached f...
2018-04-04 7:52:05 PM
294 Views
0 replies
0 likes

294 Views
0 replies
0 likes

Spotify keeps muting sound when playing in car

Hey,Got a new car recently (Seat Leon to be exact) - one of the main reasons I was looking forward to getting a new car was to be able to play music from Spotify via Bluetooth. This worked great for the last 4/5 months however over the last week I no...

emsnewell149
Newbie
Hey, Got a new car recently (Seat Leon to be exact) - one of the main reasons I was looking forward to getting a new car was to be able to play music from Spotify via Bluetooth. This worked great fo...
2017-11-22 10:13:36 PM
2018-04-04 6:31:03 PM
Bassas
Casual Listener
2589 Views
2 replies
3 likes

2589 Views
2 replies
3 likes

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