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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232445 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114003 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2291 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303899 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129626 Views

19 replies

38 likes

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Spotify Radio not available on Iphone

No radio feature in Iphone IOS app wether in tabs or in artist / song "3-dots" menu. Buttons mentionned below are simply NOT there on my Iphone:https://support.spotify.com/th-en/using_spotify/discover_music/spotify-radio/ Tried everything suggested o...

Casual Listener

No radio feature in Iphone IOS app wether in tabs or in artist / song "3-dots" menu. Buttons mentionned below are simply NOT there on my Iphone: https://support.spotify.com/th-en/using_spotify/disco...

lkuczborski

Gig Goer

1382 Views

2 replies

1 likes

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Multiple Bowers and Wilkins speakers on Airplay IOS

I use a Bowers and Wilkings A5 to play Spotify via Airplay. I am thinking of buying another for the kitchen and assumed I could play through both speakers and toggle one or the other off/on like on Sonos. Bowers and Wilkins have informed me this is n...

Newbie

I use a Bowers and Wilkings A5 to play Spotify via Airplay.   I am thinking of buying another for the kitchen and assumed I could play through both speakers and toggle one or the other off/on ...

806 Views

0 replies

0 likes

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Solved!! Podcasts & videos doesn't show up in my iPad app

The Podcasts & Videos section has been available on my. iPhone for awhile now, but still does not appear in on my iPad app. Is there something I'm missing? Is this feature still not available for the iPad? I'm a premium member and as far as I'm conce...

Newbie

The Podcasts & Videos section has been available on my. iPhone for awhile now, but still does not appear in on my iPad app. Is there something I'm missing? Is this feature still not available for...

tobi_hase

Newbie

50087 Views

43 replies

17 likes

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New iPhone8 has no playlists

I have just bought an iPhone8 to replace my iPhone6. On my new phone when I open Spotify I have no playlists but they are all still listed in Shazam? Where did they go? I thought they should be on whatever device I use to log into my Spotify account?

Newbie

I have just bought an iPhone8 to replace my iPhone6.  On my new phone when I open Spotify I have no playlists but they are all still listed in Shazam?  Where did they go?  I thought th...

503 Views

0 replies

0 likes

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Songs skip when moving

Hello I’ve been using Spotify for my workouts for years now and this past week it’s suddenly started with a motion sensor that turns my music on and off when I move which makes it impossible to do exercise I have an iPhone 7 and I’m using iOS 11.3. I...

Casual Listener

Hello I’ve been using Spotify for my workouts for years now and this past week it’s suddenly started with a motion sensor that turns my music on and off when I move which makes it impossible to do ex...

Jrak1115

Casual Listener

1843 Views

2 replies

0 likes

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Solved!! My Spotify won't shuffle

My Spotify playlist won't shuffleI click shuffle but it just plays the songs in orderIt's really annoying meSomeone helpI have premiumAnd I use it on an iPhone

Newbie

My Spotify playlist won't shuffle I click shuffle but it just plays the songs in order It's really annoying me Someone help I have premium And I use it on an iPhone

Bmcnelis

Casual Listener

58156 Views

15 replies

5 likes

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Solved!! Will I be charged after my free 7 day trial?

Hi, today, i accidentally clicked "Free trial" on spotify, so now, I'm hooked up with premium for 7 days. I'm afraid I will get charged after the 7 day trial has ended, even though I haven't entered in credit card details. Is it still possible i will...

Casual Listener

Hi, today, i accidentally clicked "Free trial" on spotify, so now, I'm hooked up with premium for 7 days. I'm afraid I will get charged after the 7 day trial has ended, even though I haven't entered...

osornios

Spotify Star

310441 Views

140 replies

7 likes

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Solved!! Can't find settings on my iPhone X

Hi I was trying to follow the instructions on the spotify's website to manage audio settings on the iPhone app... I cannot find the icon for settings... I don't know why but is not shown.PS: I already checked that I was on the lattest version of the ...

Casual Listener

Hi I was trying to follow the instructions on the spotify's website to manage audio settings on the iPhone app... I cannot find the icon for settings... I don't know why but is not shown. PS: I alre...

cristiandMtl

Casual Listener

3058 Views

2 replies

0 likes

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Can't login to Spotify - iPhone 6 plus

I've got the Spotify app on my iPhone 6 plus, which is running iOS 11.3.1. My account is linked to my Facebook profile so when trying to login I click the "Log in with Facebook" button on the app. However the app freezes with the notification "Spotif...

Visitor

I've got the Spotify app on my iPhone 6 plus, which is running iOS 11.3.1.   My account is linked to my Facebook profile so when trying to login I click the "Log in with Facebook" button ...

698 Views

0 replies

0 likes

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Music is autoplaying/skipping

So i have an iphone 6, for some reason when i have my earbuds plugged in and listening to spotify it will skip songs, pause and play songs, without me touching anything!!! I thought it was my earbuds but it’s not. It doesn’t do this on other streamin...

Newbie

So i have an iphone 6, for some reason when i have my earbuds plugged in and listening to spotify it will skip songs, pause and play songs, without me touching anything!!! I thought it was my earbuds...

392 Views

0 replies

0 likes

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Friends Feed / Publish Activity

Hey guys, I have this the following problem since a week when using Spotify on iOS. All of my friends could see the music I am listening to.I tried reinstalling the app, relogging into my account, turning "publish activity" on and off again and nothi...

Newbie

Hey guys, I have this the following problem since a week when using Spotify on iOS.   All of my friends could see the music I am listening to. I tried reinstalling the app, relogging into my ...

JackBeau

Composer

753 Views

1 replies

2 likes

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Podcast still not functioning

So I keep recieving an error on my spotify app that I am unable to open “this particular link on this device” when i click on any podcast. I have an ipad pro and I have deleted and reinstalled the app, updated it and still no function. I have looked ...

Newbie

So I keep recieving an error on my spotify app that I am unable to open “this particular link on this device” when i click on any podcast. I have an ipad pro and I have deleted and reinstalled the ap...

466 Views

0 replies

0 likes

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Playlists Gone

Opened app today about all of my 12-15 different playlists with hundreds of songs are gone. It’s now random playlists that I’ve never even listened to or created. Thanks for any help. Tried logging off and on and going online to try but nothing. Ipho...

Newbie

Opened app today about all of my 12-15 different playlists with hundreds of songs are gone.    It’s now random playlists that I’ve never even listened to or created.    Thanks...

435 Views

0 replies

0 likes

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Superuser Contribution behind the lyrics doesn't work

I using the latest version of the app and ios but my app doesn't display genius. I have tested this with songs that I am 100% sure have the feature so that's not the issue.

Casual Listener

I using the latest version of the app and ios but my app doesn't display genius. I have tested this with songs that I am 100% sure have the feature so that's not the issue.

Maxiramis

Newbie

54905 Views

33 replies

10 likes

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  • 10 likes

Solved!!Superuser Contribution sync between spotify and deezer?

i use spotify for both iphone and ipad. but now it is useless for ipad. I am a new user for deezer but i liked it. Is there a way export spotify playlists. especially starred and your music???

Visitor

i use spotify for both iphone and ipad. but now it is useless for ipad. I am a new user for deezer but i liked it. Is there a way export spotify playlists. especially starred and your music???

KevinRonk

Newbie

38622 Views

7 replies

0 likes

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Solved!! Cannot control or choose song on Spotify after connected to car BT.

Hi folks. I gave up trying, found no solution so far for my problem which is the following.I have an iPhone 7 (latest iOS andl atest Spotify). I connect via BT to my Kenwood KMM-BT304. As I connect sound goes out to car speakers but I lose control ov...

Regular

Hi folks. I gave up trying, found no solution so far for my problem which is the following. I have an iPhone 7 (latest iOS andl atest Spotify). I connect via BT to my Kenwood KMM-BT304. As I co...

htlecso

Regular

27885 Views

10 replies

0 likes

BT
Car
Kenwood
Kenwood Spotify App
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some discover weekly playlist songs won't download

Hi, anyone have any ideas why some songs on my son's discover weekly playlist will not download on my iphone 6? only two of the songs won't download. this has happened before. I've tried undownloading and then re-downloading. I have plenty of storage...

Casual Listener

Hi, anyone have any ideas why some songs on my son's discover weekly playlist will not download on my iphone 6?  only two of the songs won't download.  this has happened before.  I've ...

615 Views

0 replies

0 likes

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Devices not found to play through Bluetooth headsets

Hi guys I just want to know if this is a Spotify problem.My bluetooth headset is connected in iPhone but Spotify cannot detect it to play through it. I will attach screenshots.This happens whenever I switch off the headset end of the day and in the m...

Newbie

Hi guys   I just want to know if this is a Spotify problem. My bluetooth headset is connected in iPhone but Spotify cannot detect it to play through it. I will attach screenshots. This happe...

916 Views

0 replies

2 likes

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I TRY TO ENTER A PLAYLIST AND IT WONT SHOW ANYTHING

So I love this playlist from Spotify called "mexico top 50" and ever since I got Spotify Premium I try to see the playlist and it stays blank....any ideas?

Newbie

So I love this playlist from Spotify called "mexico top 50" and ever since I got Spotify Premium I try to see the playlist and it stays blank....any ideas?

361 Views

0 replies

0 likes

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Strange design ios app

Hello every one I'm trying to understand what is happening with the spotify app in my iphone 5s it looks strange... I'll attach you the image. Is it normal or is it my phone?

Music Fan

Hello every one I'm trying to understand what is happening with the spotify app in my iphone 5s it looks strange... I'll attach you the image. Is it normal or is it my phone?

GiacomoBara

Music Fan

825 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes