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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 85775 Views
  • 19 replies
  • 38 likes
  • 85775 Views
  • 19 replies
  • 38 likes

Spotify keeps crashing 3 seconds after I open it on my iPhone!

Guys this is not normal. I haven't been able to open Spotify for 3 seconds before the app crashes. I'm a Premium subscriber and I'm paying for an app that I'm NOT BEING ABLE TO USE! I read many many threads (guys, this is a sign that you're supposed ...

  • Newbie
  • Guys this is not normal. I haven't been able to open Spotify for 3 seconds before the app crashes. I'm a Premium subscriber and I'm paying for an app that I'm NOT BEING ABLE TO USE! I read many many ...
  • MattSuda
  • Spotify Star
  • 1049 Views
  • 1 replies
  • 0 likes
  • 1049 Views
  • 1 replies
  • 0 likes

Solved!! Playlist descriptions?

Ive been wondering about this for a while now, and Ive seen it on a bunch of playlists, but how does one add a description to their playlist? Ive looked around the community and most of the posts are from multiple years ago. Any help on what to do?

  • Casual Listener
  • Ive been wondering about this for a while now, and Ive seen it on a bunch of playlists, but how does one add a description to their playlist? Ive looked around the community and most of the posts are...
  • faqinhell
  • Regular
  • 82527 Views
  • 9 replies
  • 5 likes
  • 82527 Views
  • 9 replies
  • 5 likes

Updates

I just got the new update version 8.4.50 and I hate it. It is changing my playlists and not shuffling all of the songs on my playlists. Anyone know how to delete the update and go back to the way it was??? Help!

  • Newbie
  • I just got the new update version 8.4.50 and I hate it. It is changing my playlists and not shuffling all of the songs on my playlists. Anyone know how to delete the update and go back to the way it ...
  • 393 Views
  • 0 replies
  • 0 likes
  • 393 Views
  • 0 replies
  • 0 likes

How to undownload tracks but not remove them from my library?

Spotify iOS app version 8.4.49.364 I can't find a way to undownload a track that doesn't also remove it from my library. In the player view if I uncheck the green checkmark, the track is undownloaded, but it is also removed from my library. This is n...

  • Newbie
  • Spotify iOS app version 8.4.49.364   I can't find a way to undownload a track that doesn't also remove it from my library.  In the player view if I uncheck the green checkmark, the track ...
  • wankerbar
  • Newbie
  • 908 Views
  • 1 replies
  • 0 likes
  • 908 Views
  • 1 replies
  • 0 likes

Solved!! iOS Spotify with Car Bluetooth (ISSUE)

Hello there, I don't have this issue on Android, but when I connect my iPhone to my car's Spotify app. The spotify application on my iPhone goes blank with just the logo, leaving me no choice but to only choose songs from my head unit and not from my...

  • Casual Listener
  • Hello there,    I don't have this issue on Android, but when I connect my iPhone to my car's Spotify app. The spotify application on my iPhone goes blank with just the logo, leaving me no...
  • MattSuda
  • Spotify Star
  • 2421 Views
  • 3 replies
  • 0 likes
  • 2421 Views
  • 3 replies
  • 0 likes

Solved!! Number of downloaded songs

Hey there! I love the option to listen to music offline. I like to download some playlists. So I’m always exceeding the limit. Is there a way to see how many songs you’ve downloaded and to see how much are still in the waiting list to be downloaded? ...

  • Newbie
  • Hey there! I love the option to listen to music offline. I like to download some playlists. So I’m always exceeding the limit. Is there a way to see how many songs you’ve downloaded and to see h...
  • MattSuda
  • Spotify Star
  • 10618 Views
  • 1 replies
  • 0 likes
  • 10618 Views
  • 1 replies
  • 0 likes

Not Logging In

When I log in using my facebook (on my iphone), it logs me into another random account that is not mine. I have changed my facebook password, and it still won't log me into my account. It is working on my computer, and I also logged in using another ...

  • Newbie
  • When I log in using my facebook (on my iphone), it logs me into another random account that is not mine. I have changed my facebook password, and it still won't log me into my account. It is working ...
  • MattSuda
  • Spotify Star
  • 697 Views
  • 1 replies
  • 0 likes
  • 697 Views
  • 1 replies
  • 0 likes

Touch Preview Removed

I'm on version 8.4.16.483 which was just pushed out today and besides some minor ui tweaks, it appears that the touch preview feature has been removed. Which is a shame, because it was one of my most used features in music discovery, and one of the e...

  • Casual Listener
  • I'm on version 8.4.16.483 which was just pushed out today and besides some minor ui tweaks, it appears that the touch preview feature has been removed. Which is a shame, because it was one of my most...
  • ricktfoster
  • Casual Listener
  • 30074 Views
  • 35 replies
  • 181 likes
  • 30074 Views
  • 35 replies
  • 181 likes

Solved!! Shuffle and Repeat not working

I am pretty sure it's an iOS 11 problem as well. But, I hope Spotify has a fix on this. I always play songs on shuffle and repeat. I have a playlist on Spotify that has a huge list of songs, more than 500 songs. I updated my iPhone to iOS 11. And, I ...

  • Casual Listener
  • I am pretty sure it's an iOS 11 problem as well. But, I hope Spotify has a fix on this.   I always play songs on shuffle and repeat. I have a playlist on Spotify that has a huge list of songs,...
  • KBruggemans
  • Casual Listener
  • 52540 Views
  • 69 replies
  • 21 likes
  • 52540 Views
  • 69 replies
  • 21 likes

Solved!! App 'blinks' but won't open ( iPad )

My app won't start Spotify; it blinks, waits then I'm returned to the iPad home screen. All was well until yesterday.Have seen similar questions posted here and have tried changing location in settings and restarting iPad to no avail. Thanks for any ...

  • Casual Listener
  • My app won't start Spotify; it blinks, waits then I'm returned to the iPad home screen. All was well until yesterday. Have seen similar questions posted here and have tried changing location in sett...
  • FauxKiwi
  • Casual Listener
  • 6013 Views
  • 4 replies
  • 0 likes
  • 6013 Views
  • 4 replies
  • 0 likes

Add song to playlist iPhone & iPad

When I add a song to a playlist on my iPhone I see a list of my playlists and on top the list the playlist I add a song to and then my other playlists in alphabetical order. When I add a song to a playlist on my iPad I see only the playlist list in a...

  • Regular
  • When I add a song to a playlist on my iPhone I see a list of my playlists and on top the list the playlist I add a song to and then my other playlists in alphabetical order.   When I add a son...
  • 756 Views
  • 0 replies
  • 0 likes
  • iOS
    iphone
  • 756 Views
  • 0 replies
  • 0 likes

Spotify app won't open on iOS 11.4

I happen to update my iPhone 7 to iOS 11.4 today; now as I am opening the app it displays a black screen during startup and crashing/closing itself automatically. Any solution to fix it? Update: Upon uninstall and reinstallation of latest version of ...

  • Newbie
  • I happen to update my iPhone 7 to iOS 11.4 today; now as I am opening the app it displays a black screen during startup and crashing/closing itself automatically. Any solution to fix it?   Upd...
  • Helpme555
  • Regular
  • 2453 Views
  • 2 replies
  • 0 likes
  • 2453 Views
  • 2 replies
  • 0 likes

Shuffle only plays the songs I’ve downloaded in the last few months

Up until this week I could go into my library and hit shuffle and it would shuffle the whole library (2000+ songs) and now it’s only shuffling the most recently downloaded. What can be done about this?

  • Casual Listener
  • Up until this week I could go into my library and hit shuffle and it would shuffle the whole library (2000+ songs) and now it’s only shuffling the most recently downloaded. What can be done about thi...
  • Stellasmyshi
  • Casual Listener
  • 4960 Views
  • 8 replies
  • 8 likes
  • 4960 Views
  • 8 replies
  • 8 likes

Playlists wont shuffle anymore!!!

I have the free version of Spotify on my phone. When I updated the app, and clicked Shuffle my playlist: guess what? Played the first 6 songs I added to the playlist! There is 605 songs and it chooses those 6 every time. One time since the update, on...

  • Newbie
  • I have the free version of Spotify on my phone. When I updated the app, and clicked Shuffle my playlist: guess what? Played the first 6 songs I added to the playlist! There is 605 songs and it choose...
  • 454 Views
  • 0 replies
  • 0 likes
  • 454 Views
  • 0 replies
  • 0 likes

Playlists and music gone?

Spoiler (Highlight to read)My playlists have gone. And so has my music??My playlists have gone. And so has my music??

  • Newbie
  • My playlists have gone. And so has my music??
  • Nico
  • Community Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Can’t log in to spotify

I’m trying to log in on the app on my iPhone but when I press on it nothing happens. Any help will be greatful.

  • Newbie
  • I’m trying to log in on the app on my iPhone but when I press on it nothing happens. Any help will be greatful. 
  • Nico
  • Community Legend
  • 450 Views
  • 1 replies
  • 0 likes
  • 450 Views
  • 1 replies
  • 0 likes

Lost playlists on my I-phone

Anyone help?? ive lost most (but not all) of my playlists on my i-phone but they are still available on my i-pad. I've tried deleteing the app on my i-phone and reinstalling but no luck. Anyone got any suggestions, its driving me mad!!!

  • Regular
  • Anyone help?? ive lost most (but not all) of my playlists on my i-phone but they are still available on my i-pad. I've tried deleteing the app on my i-phone and reinstalling but no luck. Anyone got a...
  • Nico
  • Community Legend
  • 1313 Views
  • 10 replies
  • 0 likes
  • 1313 Views
  • 10 replies
  • 0 likes

[iPhone 6S] Can't classify "Songs" tab by name of artist

Well, the title says everything, i can only classify by Title of the Song, or Recently added, I wanted to organize the songs by Artists, like i do in PC, but there is no option to do that.

  • Newbie
  • Well, the title says everything, i can only classify by Title of the Song, or Recently added, I wanted to organize the songs by Artists, like i do in PC, but there is no option to do that.
  • 286 Views
  • 0 replies
  • 0 likes
  • 286 Views
  • 0 replies
  • 0 likes