Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43348 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
108990 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Casual Listener
437735 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Casual Listener
301864 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Why does my spotify always pause, skip songs, play only 2 minutes into a song, etc. when playing on a sonos speaker from iPhone? All apps are updated to current systems. So frustrating!
Why does my spotify always pause, skip songs, play only 2 minutes into a song, etc. when playing on a sonos speaker from iPhone? All apps are updated to current systems. So frustrating!
399 Views
0 replies
0 likes
I’m using the latest update but I still don’t have Behind the Lyrics feature. I know that not all the songs have lyrics available but I checked on those that definitely have the lyrics and I know my friends have them for some of the songs, however th...
I’m using the latest update but I still don’t have Behind the Lyrics feature. I know that not all the songs have lyrics available but I checked on those that definitely have the lyrics and I know my ...
Casual Listener
639 Views
1 replies
0 likes
When I lock screen on mobile, it doesn't show music time.
When I lock screen on mobile, it doesn't show music time.
Casual Listener
1052 Views
1 replies
0 likes
Hello,I've been listening to In Our Bones by Against The Current, and found some acoustic songs on YouTube. I've downloaded them on my pc and put them in a playlist in Spotify on my phone, but now when I want to play Chasing Ghosts from the album (no...
Hello, I've been listening to In Our Bones by Against The Current, and found some acoustic songs on YouTube. I've downloaded them on my pc and put them in a playlist in Spotify on my phone, but...
550 Views
0 replies
0 likes
No radio feature in Iphone IOS app wether in tabs or in artist / song "3-dots" menu. Buttons mentionned below are simply NOT there on my Iphone:https://support.spotify.com/th-en/using_spotify/discover_music/spotify-radio/ Tried everything suggested o...
No radio feature in Iphone IOS app wether in tabs or in artist / song "3-dots" menu. Buttons mentionned below are simply NOT there on my Iphone: https://support.spotify.com/th-en/using_spotify/disco...
Gig Goer
1374 Views
2 replies
1 likes
I use a Bowers and Wilkings A5 to play Spotify via Airplay. I am thinking of buying another for the kitchen and assumed I could play through both speakers and toggle one or the other off/on like on Sonos. Bowers and Wilkins have informed me this is n...
I use a Bowers and Wilkings A5 to play Spotify via Airplay. I am thinking of buying another for the kitchen and assumed I could play through both speakers and toggle one or the other off/on ...
797 Views
0 replies
0 likes
The Podcasts & Videos section has been available on my. iPhone for awhile now, but still does not appear in on my iPad app. Is there something I'm missing? Is this feature still not available for the iPad? I'm a premium member and as far as I'm conce...
The Podcasts & Videos section has been available on my. iPhone for awhile now, but still does not appear in on my iPad app. Is there something I'm missing? Is this feature still not available for...
Newbie
49881 Views
43 replies
17 likes
I have just bought an iPhone8 to replace my iPhone6. On my new phone when I open Spotify I have no playlists but they are all still listed in Shazam? Where did they go? I thought they should be on whatever device I use to log into my Spotify account?
I have just bought an iPhone8 to replace my iPhone6. On my new phone when I open Spotify I have no playlists but they are all still listed in Shazam? Where did they go? I thought th...
497 Views
0 replies
0 likes
Hello I’ve been using Spotify for my workouts for years now and this past week it’s suddenly started with a motion sensor that turns my music on and off when I move which makes it impossible to do exercise I have an iPhone 7 and I’m using iOS 11.3. I...
Hello I’ve been using Spotify for my workouts for years now and this past week it’s suddenly started with a motion sensor that turns my music on and off when I move which makes it impossible to do ex...
Casual Listener
1816 Views
2 replies
0 likes
My Spotify playlist won't shuffleI click shuffle but it just plays the songs in orderIt's really annoying meSomeone helpI have premiumAnd I use it on an iPhone
My Spotify playlist won't shuffle I click shuffle but it just plays the songs in order It's really annoying me Someone help I have premium And I use it on an iPhone
Casual Listener
58115 Views
15 replies
5 likes
Hi, today, i accidentally clicked "Free trial" on spotify, so now, I'm hooked up with premium for 7 days. I'm afraid I will get charged after the 7 day trial has ended, even though I haven't entered in credit card details. Is it still possible i will...
Hi, today, i accidentally clicked "Free trial" on spotify, so now, I'm hooked up with premium for 7 days. I'm afraid I will get charged after the 7 day trial has ended, even though I haven't entered...
Spotify Star
309785 Views
140 replies
7 likes
Hi I was trying to follow the instructions on the spotify's website to manage audio settings on the iPhone app... I cannot find the icon for settings... I don't know why but is not shown.PS: I already checked that I was on the lattest version of the ...
Hi I was trying to follow the instructions on the spotify's website to manage audio settings on the iPhone app... I cannot find the icon for settings... I don't know why but is not shown. PS: I alre...
Casual Listener
3046 Views
2 replies
0 likes
I've got the Spotify app on my iPhone 6 plus, which is running iOS 11.3.1. My account is linked to my Facebook profile so when trying to login I click the "Log in with Facebook" button on the app. However the app freezes with the notification "Spotif...
I've got the Spotify app on my iPhone 6 plus, which is running iOS 11.3.1. My account is linked to my Facebook profile so when trying to login I click the "Log in with Facebook" button ...
691 Views
0 replies
0 likes
So i have an iphone 6, for some reason when i have my earbuds plugged in and listening to spotify it will skip songs, pause and play songs, without me touching anything!!! I thought it was my earbuds but it’s not. It doesn’t do this on other streamin...
So i have an iphone 6, for some reason when i have my earbuds plugged in and listening to spotify it will skip songs, pause and play songs, without me touching anything!!! I thought it was my earbuds...
388 Views
0 replies
0 likes
Hey guys, I have this the following problem since a week when using Spotify on iOS. All of my friends could see the music I am listening to.I tried reinstalling the app, relogging into my account, turning "publish activity" on and off again and nothi...
Hey guys, I have this the following problem since a week when using Spotify on iOS. All of my friends could see the music I am listening to. I tried reinstalling the app, relogging into my ...
Composer
748 Views
1 replies
2 likes
So I keep recieving an error on my spotify app that I am unable to open “this particular link on this device” when i click on any podcast. I have an ipad pro and I have deleted and reinstalled the app, updated it and still no function. I have looked ...
So I keep recieving an error on my spotify app that I am unable to open “this particular link on this device” when i click on any podcast. I have an ipad pro and I have deleted and reinstalled the ap...
460 Views
0 replies
0 likes
Opened app today about all of my 12-15 different playlists with hundreds of songs are gone. It’s now random playlists that I’ve never even listened to or created. Thanks for any help. Tried logging off and on and going online to try but nothing. Ipho...
Opened app today about all of my 12-15 different playlists with hundreds of songs are gone. It’s now random playlists that I’ve never even listened to or created. Thanks...
432 Views
0 replies
0 likes
I using the latest version of the app and ios but my app doesn't display genius. I have tested this with songs that I am 100% sure have the feature so that's not the issue.
I using the latest version of the app and ios but my app doesn't display genius. I have tested this with songs that I am 100% sure have the feature so that's not the issue.
Newbie
54807 Views
33 replies
10 likes
i use spotify for both iphone and ipad. but now it is useless for ipad. I am a new user for deezer but i liked it. Is there a way export spotify playlists. especially starred and your music???
i use spotify for both iphone and ipad. but now it is useless for ipad. I am a new user for deezer but i liked it. Is there a way export spotify playlists. especially starred and your music???
Newbie
38463 Views
7 replies
0 likes
Hi folks. I gave up trying, found no solution so far for my problem which is the following.I have an iPhone 7 (latest iOS andl atest Spotify). I connect via BT to my Kenwood KMM-BT304. As I connect sound goes out to car speakers but I lose control ov...
Hi folks. I gave up trying, found no solution so far for my problem which is the following. I have an iPhone 7 (latest iOS andl atest Spotify). I connect via BT to my Kenwood KMM-BT304. As I co...
Regular
27836 Views
10 replies
0 likes
