Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
35582 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
100737 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
429362 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
297862 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi there, What is going on lately with the App, not only for iOS, but also for android and mac desktop. The past few months it's a lotery every time I open it, it might work, it might not. It opens, but in never loads. I've tried restarting the app, ...
Hi there, What is going on lately with the App, not only for iOS, but also for android and mac desktop. The past few months it's a lotery every time I open it, it might work, it might not. I...
Regular
693 Views
1 replies
0 likes
To go into more depth, the iPhone is stuck on shuffle play without premium. On tablets/computers you can play any song you want without premium, but you have ads every three songs. Is the iPod version of Spotify like tablet/computer, or like the iPho...
To go into more depth, the iPhone is stuck on shuffle play without premium. On tablets/computers you can play any song you want without premium, but you have ads every three songs. Is the iPod versio...
516 Views
0 replies
0 likes
Hi, as I show in the video. I cannot make queue list of my songs.Only when I become online, it works.
Hi, as I show in the video. I cannot make queue list of my songs. Only when I become online, it works.
859 Views
0 replies
0 likes
When I check my most used playlist in the desktop player it haves 94 songs, but the SAME playlist has 100 songs in my iOS app. When I look it through, I find exaktly the same songs in the desktop as in the mobile, so 94 is the correct amount. This ha...
When I check my most used playlist in the desktop player it haves 94 songs, but the SAME playlist has 100 songs in my iOS app. When I look it through, I find exaktly the same songs in the desktop as ...
997 Views
0 replies
0 likes
Can anyone tell me how to change the order of my playlists?I can only find sort by Name or customised. But customised is only showing The playlists in The Order I have saved them. I meen The oldest one is below and latest one is on The top. Unfortuna...
Can anyone tell me how to change the order of my playlists? I can only find sort by Name or customised. But customised is only showing The playlists in The Order I have saved them. I meen The oldest...
Casual Listener
47706 Views
15 replies
4 likes
Estou com um problema no iOS que toda vez que escuto algum audio no whatsapp, minha música pausa e só posso dar play voltando ao aplicativo do spotify, não mais dando play no centro de controle... Alguém pode me ajudar, por favor??
Estou com um problema no iOS que toda vez que escuto algum audio no whatsapp, minha música pausa e só posso dar play voltando ao aplicativo do spotify, não mais dando play no centro de controle... Al...
Newbie
15038 Views
5 replies
0 likes
I confess, I am confused, what is the deal with local files? I have about 23000 songs in my iTunes library, they show up fine in Spotify for Mac 1.0.36.124.g1cba1920 under 'Local Files', but I cannot get them to show on my iOS devices. My understandi...
I confess, I am confused, what is the deal with local files? I have about 23000 songs in my iTunes library, they show up fine in Spotify for Mac 1.0.36.124.g1cba1920 under 'Local Files', but I c...
Newbie
36720 Views
16 replies
6 likes
I’m having the same issue but on my iOS iPhone 8. I’m running the latest version of iOS and this usually happens when I come out of the app and minimize it or if I go to the Waze app.
I’m having the same issue but on my iOS iPhone 8. I’m running the latest version of iOS and this usually happens when I come out of the app and minimize it or if I go to the Waze app.
Casual Listener
1487 Views
3 replies
0 likes
Whenever I listen to my playlist certain songs never play. For instance I listen to Rae Shremmurd and his song Look Alive never plays on my phone. Or Bonfire by Childish Gambino sometimes skips so I never get to listen to it. However if I connect to ...
Whenever I listen to my playlist certain songs never play. For instance I listen to Rae Shremmurd and his song Look Alive never plays on my phone. Or Bonfire by Childish Gambino sometimes skips so I ...
Newbie
3528 Views
5 replies
0 likes
People are asking for years(!!!) now, so how about you finally implementing it? If someone doesn‘t want to have his storage full of junk memory on the one hand but also, understandably, doesn’t want to go through the hassle of deleting and reinstalli...
People are asking for years(!!!) now, so how about you finally implementing it? If someone doesn‘t want to have his storage full of junk memory on the one hand but also, understandably, doesn’t want ...
1766 Views
0 replies
0 likes
Spotify not logging in on iPhone. I get this error code: 9. I tried deleting and reinstallling. I tried disconnecting Facebook. I tried logging it with just my username and my emal and just the beginning of my email. What gives?
Spotify not logging in on iPhone. I get this error code: 9. I tried deleting and reinstallling. I tried disconnecting Facebook. I tried logging it with just my username and my...
Casual Listener
1221 Views
1 replies
0 likes
I notice songs in a public playlist wich I did not add, and each time I delete them new songs appear. How can I fix this?
I notice songs in a public playlist wich I did not add, and each time I delete them new songs appear. How can I fix this?
370 Views
0 replies
0 likes
Today I noticed strange crackling sounds that happen when I listen to Spotify with Airpods on my iPhone 6s. It especially noticeable for loud tracks. It doesn't occur on default iOS music app, it doesn't occur on Spotify for macOS.Any tips?
Today I noticed strange crackling sounds that happen when I listen to Spotify with Airpods on my iPhone 6s. It especially noticeable for loud tracks. It doesn't occur on default iOS music app, it doe...
2647 Views
0 replies
4 likes
Have the lastest version of iOS and app installed on both iPad and iPhone. The Apple TV shows what song I am playing but there’s no sound. My gf has the older version of iOS and Spotify app installed and it worked fine. I also have an older version o...
Have the lastest version of iOS and app installed on both iPad and iPhone. The Apple TV shows what song I am playing but there’s no sound. My gf has the older version of iOS and Spotify app installed...
Casual Listener
36746 Views
14 replies
2 likes
I just spent about 2 hours last night trying to get some local files onto my itunes, then onto spotify, then onto my phone. This was all unnecessarily complicated, but I got the job done. Now the problem that I can't seem to fix myself (and yes I hav...
I just spent about 2 hours last night trying to get some local files onto my itunes, then onto spotify, then onto my phone. This was all unnecessarily complicated, but I got the job done. Now the pro...
Casual Listener
1919 Views
4 replies
1 likes
So I was listening to Pink Lemonade by Rejjie Snow. The sound came out of my iPhone Speaker, but the melodic high notes were absent. This is however not the case when I'm listening on my Mac. Bluetooth speakers also have the same problem. The sound i...
So I was listening to Pink Lemonade by Rejjie Snow. The sound came out of my iPhone Speaker, but the melodic high notes were absent. This is however not the case when I'm listening on my Ma...
710 Views
0 replies
0 likes
Quando clico em adquirir a versão premium aparece esta mensagem da imagem
Quando clico em adquirir a versão premium aparece esta mensagem da imagem
Spotify Star
43720 Views
3 replies
5 likes
I downloaded some songs to have them offline available too. As my storage capacity is not huge i wanted to delte some of the songs to have space again for others. BUT: if i switch the downloaded switch back again, the app asks me if i want to delete ...
I downloaded some songs to have them offline available too. As my storage capacity is not huge i wanted to delte some of the songs to have space again for others. BUT: if i switch the downloaded swit...
865 Views
0 replies
0 likes
Basically, when i attempt to listen to a song one of two things happens without fail. Either A) the song skips to the next qeueud song or B) spotify will start a completely different playlist which i have never seen before. If I pause a song the song...
Basically, when i attempt to listen to a song one of two things happens without fail. Either A) the song skips to the next qeueud song or B) spotify will start a completely different playlist which i...
878 Views
0 replies
0 likes
I have found a slightly annoying bug on Spotify for iOS that causes music to speed up (approx. 2x speed). It has only occured twice, but I would like to make Spotify's developers aware of the issue so they can solve it. The first time, I had paused S...
I have found a slightly annoying bug on Spotify for iOS that causes music to speed up (approx. 2x speed). It has only occured twice, but I would like to make Spotify's developers aware of the issue s...
Newbie
61367 Views
48 replies
28 likes
