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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

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iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

278689 Views

58 replies

14 likes

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Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

b-ram1982

Newbie

178276 Views

508 replies

110 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

118679 Views

19 replies

38 likes

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PLaylist disapear

Today I went to go on one of my playlists and they are all gone! I am a premium Spotify member and I have tried to log off and back on and check my Facebook and nothing is working. Please help!

Newbie

Today I went to go on one of my playlists and they are all gone! I am a premium Spotify member and I have tried to log off and back on and check my Facebook and nothing is working. Please help!

374 Views

0 replies

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new update

Recently I heard there was a new update that changed a lot for the app. I went to the app store to manually update it, but it wasn't the right update. Nothing about the app changed. I tried re downloading it but I just got the same version i had befo...

Newbie

Recently I heard there was a new update that changed a lot for the app. I went to the app store to manually update it, but it wasn't the right update. Nothing about the app changed. I tried re downlo...

ParentalControl

Composer

877 Views

2 replies

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Adding things to my playlist without consent

Why is Spotify doing this, is it a deliberate thing to make people use premium? By force adding songs and then just adding more songs in the queue when you remove a song that they added? ugh, I like to have artist specific stuff and not have to waste...

Casual Listener

Why is Spotify doing this, is it a deliberate thing to make people use premium? By force adding songs and then just adding more songs in the queue when you remove a song that they added?   ugh...

ParentalControl

Composer

1196 Views

1 replies

0 likes

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HOW DO I DOWNLOAD A PLAYLIST SO I CAN LISTEN TO IT OFFLINE?

I have spotify premium and my playlist doesn't download no matter what i do. When i turn on the download button it just says downloading for a few seconds and then it says waiting to download and it stays like that. i have enough storage space and i ...

Visitor

I have spotify premium and my playlist doesn't download no matter what i do. When i turn on the download button it just says downloading for a few seconds and then it says waiting to download and it ...

JackBeau

Composer

536 Views

1 replies

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followers only see a small piece of my public playlists

I'm a fairly new premium user and have made 40 or so of my playlists public. My friends who have tried to listen to them can only listen to a fraction -- say 7 or 8 out of 20 -- songs from these lists. The playlists were originally transferred in fro...

Newbie

I'm a fairly new premium user and have made 40 or so of my playlists public.  My friends who have tried to listen to them can only listen to a fraction -- say 7 or 8 out of 20 -- songs from thes...

363 Views

0 replies

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New update and Rap Caviar/Rock This

Previously, Rap Caviar and Rock This were two special playlists, in that they were “play on demand”, had videos in their playlist, and are the top thing as far as current trends happening in their respective genres. with the new update, that’s not th...

Regular

Previously, Rap Caviar and Rock This were two special playlists, in that they were “play on demand”, had videos in their playlist, and are the top thing as far as current trends happening in their re...

532 Views

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Last.fm

Last.fm will not scrobble anything from spotify anymore. idk what to do. When I am playing a song it says on Last.fm that I am listening to it but when I finish, the scrobble disappears. I have tried reconneting my account. I have tried deleting last...

Casual Listener

Last.fm will not scrobble anything from spotify anymore. idk what to do. When I am playing a song it says on Last.fm that I am listening to it but when I finish, the scrobble disappears. I have tried...

Bethany_Dawn

Community Legend

886 Views

3 replies

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Solved!! Does Spotify only scrobble to last.fm if I listen to the whole song?

Questions in the title.I dont know if things have changed. But I remember that I have to listen 50 % of the song to appear in the last.fm page. So can you tell me if things have changed or do I have to change something?Thanks in advance.

Regular

Questions in the title. I dont know if things have changed. But I remember that I have to listen 50 % of the song to appear in the last.fm page.   So can you tell me if things have changed ...

Bethany_Dawn

Community Legend

5319 Views

3 replies

0 likes

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Heart icon missing for video loops

The heart and don’t play again buttons are missing when a song in my daily mix has a video loop. The interface changes slightly compared to a regular song. Anyone has any idea where they are hiding?

Newbie

The heart and don’t play again buttons are missing when a song in my daily mix has a video loop. The interface changes slightly compared to a regular song. Anyone has any idea where they are hiding?

531 Views

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Artist name is hidden when album title is too long

Album title should be clipped to one line and "..." at the end when it is longer than one line in album list view because artist name is not shown at all in this case. See attached screenshot.

Gig Goer

Album title should be clipped to one line and "..." at the end when it is longer than one line in album list view because artist name is not shown at all in this case. See attached screenshot.

535 Views

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Layout
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Superuser Contribution Music consistently pauses up to 5x in a row. Very frustrating

I have downloaded spotify premium for about 2 months now and randomly I will get these pause spikes where I have to manually press the play button to get the song going again. some times right after I press the play button a second later it will paus...

Newbie

I have downloaded spotify premium for about 2 months now and randomly I will get these pause spikes where I have to manually press the play button to get the song going again. some times right after ...

Melody

Spotify

765 Views

4 replies

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“Don’t play again” button missing in Premium version

Hi! Love the app. I’ve started using it with free version and fall in love with “don’t play this song again” story and lots of other things like “your daily mix”. So after a month I decided to buy a premium version. And to my disappointment those fun...

Newbie

Hi! Love the app. I’ve started using it with free version and fall in love with “don’t play this song again” story and lots of other things like “your daily mix”. So after a month I decided to buy a ...

steragni

Regular

2153 Views

3 replies

11 likes

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OVO Lushlife Luxury Apartments and Penthouses at Undri, Pune

OVO Lushlife Luxury Apartments and Penthouses at Undri, Pune OVO Lushlife OVO Lushlife Reviews 2 BHK, 3 BHK and 4 BHK Luxury Apartments Pune OVO Lushlife ReviewsOVO Lushlife Reviews Luxury Apartments and Penthouses at Undri, Pune OVO Lushlife Reviews...

Casual Listener

OVO Lushlife Luxury Apartments and Penthouses at Undri, Pune OVO Lushlife  OVO Lushlife Reviews 2 BHK, 3 BHK and 4 BHK Luxury Apartments Pune OVO Lushlife Reviews OVO Lushlife Reviews Lux...

396 Views

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Premium upgrade

I’ve tried to get premium on my app after I was taken off a family account, but it says I cannot download premium on this app? Help please I’ve deleted accounts and everything

Newbie

I’ve tried to get premium on my app after I was taken off a family account, but it says I cannot download premium on this app? Help please I’ve deleted accounts and everything 

324 Views

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iPhone s7 and Pioneer radio connection issues

Hey Guys i have a Pioneer radio in my car avh-6300btMand yes its iPod prepared but when i connect my phone by cable it sees the telephone it shows me format read and then it says ready but as soon as i hit start on my phone to play a song it starts t...

Newbie

Hey Guys    i have a Pioneer radio in my car avh-6300bt Mand yes its iPod prepared but when i connect my phone by cable it sees the telephone it shows me format read and then it say...

537 Views

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Unexpectedly losing downloads

Hi. This will be the 2nd time I’ve messaged about this. The first time it was recommended to uninstall/reinstall my app. I have done that. It hasn’t fixed the problem. I have been using Spotify for a couple of years and every now and then my phone lo...

Casual Listener

Hi. This will be the 2nd time I’ve messaged about this. The first time it was recommended to uninstall/reinstall my app. I have done that. It hasn’t fixed the problem. I have been using Spotify for a...

410 Views

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Superuser Contribution Scrolling through songs causes crash

If I scroll through my saved songs, and scroll as far as “R” the app freezes for a few seconds, and then immediately crashes. This happens every single time. (iOS 11.2.6, iPhone 6 Plus)

Casual Listener

If I scroll through my saved songs, and scroll as far as “R” the app freezes for a few seconds, and then immediately crashes. This happens every single time. (iOS 11.2.6, iPhone 6 Plus)

dannychewessa

Casual Listener

1581 Views

5 replies

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Spotify is only playing a few songs on repeat

So I have a playlist of 200 or so songs and as of today it is only playing 6-7 songs on repeat.

Newbie

So I have a playlist of 200 or so songs and as of today it is only playing 6-7 songs on repeat. 

heakth

Newbie

722 Views

1 replies

1 likes

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iOS 11.3.1 or Spotify update removed ability to change Connect device volume

Title says most of it. I just updated iOS and see a Spotify update installed recently. Just yesterday I could stream music from the Spotify app to one of my two Echo’s, or a group, and use the iPhone volume buttons to change the volume. Now it’s gone...

Newbie

Title says most of it. I just updated iOS and see a Spotify update installed recently.  Just yesterday I could stream music from the Spotify app to one of my two Echo’s, or a group, and use the ...

626 Views

0 replies

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iPhone 8 Plus playing error?

I have an iPhone 8 plus and my music keeps stopping in the middle of the song at random times. This has been going on for months and i have even done three ios updates, restarted it, erased the app and downloaded it again, etc. what can i do? its ver...

Newbie

I have an iPhone 8 plus and my music keeps stopping in the middle of the song at random times. This has been going on for months and i have even done three ios updates, restarted it, erased the app a...

kenbhx

Newbie

1414 Views

3 replies

1 likes

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