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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28455 Views

40 replies

8 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93205 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

922 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293047 Views

60 replies

15 likes

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  • 60 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123339 Views

19 replies

38 likes

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Superuser Contribution behind the lyrics doesn't work

I using the latest version of the app and ios but my app doesn't display genius. I have tested this with songs that I am 100% sure have the feature so that's not the issue.

Casual Listener

I using the latest version of the app and ios but my app doesn't display genius. I have tested this with songs that I am 100% sure have the feature so that's not the issue.

Maxiramis

Newbie

54428 Views

33 replies

10 likes

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  • 10 likes

Solved!!Superuser Contribution sync between spotify and deezer?

i use spotify for both iphone and ipad. but now it is useless for ipad. I am a new user for deezer but i liked it. Is there a way export spotify playlists. especially starred and your music???

Visitor

i use spotify for both iphone and ipad. but now it is useless for ipad. I am a new user for deezer but i liked it. Is there a way export spotify playlists. especially starred and your music???

KevinRonk

Newbie

37961 Views

7 replies

0 likes

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Solved!! Cannot control or choose song on Spotify after connected to car BT.

Hi folks. I gave up trying, found no solution so far for my problem which is the following.I have an iPhone 7 (latest iOS andl atest Spotify). I connect via BT to my Kenwood KMM-BT304. As I connect sound goes out to car speakers but I lose control ov...

Regular

Hi folks. I gave up trying, found no solution so far for my problem which is the following. I have an iPhone 7 (latest iOS andl atest Spotify). I connect via BT to my Kenwood KMM-BT304. As I co...

htlecso

Regular

27676 Views

10 replies

0 likes

BT
Car
Kenwood
Kenwood Spotify App
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some discover weekly playlist songs won't download

Hi, anyone have any ideas why some songs on my son's discover weekly playlist will not download on my iphone 6? only two of the songs won't download. this has happened before. I've tried undownloading and then re-downloading. I have plenty of storage...

Casual Listener

Hi, anyone have any ideas why some songs on my son's discover weekly playlist will not download on my iphone 6?  only two of the songs won't download.  this has happened before.  I've ...

599 Views

0 replies

0 likes

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Devices not found to play through Bluetooth headsets

Hi guys I just want to know if this is a Spotify problem.My bluetooth headset is connected in iPhone but Spotify cannot detect it to play through it. I will attach screenshots.This happens whenever I switch off the headset end of the day and in the m...

Newbie

Hi guys   I just want to know if this is a Spotify problem. My bluetooth headset is connected in iPhone but Spotify cannot detect it to play through it. I will attach screenshots. This happe...

882 Views

0 replies

2 likes

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I TRY TO ENTER A PLAYLIST AND IT WONT SHOW ANYTHING

So I love this playlist from Spotify called "mexico top 50" and ever since I got Spotify Premium I try to see the playlist and it stays blank....any ideas?

Newbie

So I love this playlist from Spotify called "mexico top 50" and ever since I got Spotify Premium I try to see the playlist and it stays blank....any ideas?

334 Views

0 replies

0 likes

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Strange design ios app

Hello every one I'm trying to understand what is happening with the spotify app in my iphone 5s it looks strange... I'll attach you the image. Is it normal or is it my phone?

Music Fan

Hello every one I'm trying to understand what is happening with the spotify app in my iphone 5s it looks strange... I'll attach you the image. Is it normal or is it my phone?

GiacomoBara

Music Fan

762 Views

3 replies

1 likes

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App not working for past months

Hi there, What is going on lately with the App, not only for iOS, but also for android and mac desktop. The past few months it's a lotery every time I open it, it might work, it might not. It opens, but in never loads. I've tried restarting the app, ...

Newbie

Hi there,   What is going on lately with the App, not only for iOS, but also for android and mac desktop. The past few months it's a lotery every time I open it, it might work, it might not. I...

ZimmermansWay

Regular

693 Views

1 replies

0 likes

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  • 1 replies
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Is the iPod version of Spotify the same as the iPhone version?

To go into more depth, the iPhone is stuck on shuffle play without premium. On tablets/computers you can play any song you want without premium, but you have ads every three songs. Is the iPod version of Spotify like tablet/computer, or like the iPho...

Visitor

To go into more depth, the iPhone is stuck on shuffle play without premium. On tablets/computers you can play any song you want without premium, but you have ads every three songs. Is the iPod versio...

506 Views

0 replies

0 likes

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Add Queue Problem when Offline

Hi, as I show in the video. I cannot make queue list of my songs.Only when I become online, it works.

Newbie

Hi, as I show in the video. I cannot make queue list of my songs. Only when I become online, it works.

843 Views

0 replies

0 likes

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"Hidden" songs in the iOS app

When I check my most used playlist in the desktop player it haves 94 songs, but the SAME playlist has 100 songs in my iOS app. When I look it through, I find exaktly the same songs in the desktop as in the mobile, so 94 is the correct amount. This ha...

Regular

When I check my most used playlist in the desktop player it haves 94 songs, but the SAME playlist has 100 songs in my iOS app. When I look it through, I find exaktly the same songs in the desktop as ...

984 Views

0 replies

0 likes

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how can I change the order of my playlists?

Can anyone tell me how to change the order of my playlists?I can only find sort by Name or customised. But customised is only showing The playlists in The Order I have saved them. I meen The oldest one is below and latest one is on The top. Unfortuna...

Casual Listener

Can anyone tell me how to change the order of my playlists? I can only find sort by Name or customised. But customised is only showing The playlists in The Order I have saved them. I meen The oldest...

Mattiee516

Casual Listener

47608 Views

15 replies

4 likes

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Superuser Contribution Problema com audio do whatsapp

Estou com um problema no iOS que toda vez que escuto algum audio no whatsapp, minha música pausa e só posso dar play voltando ao aplicativo do spotify, não mais dando play no centro de controle... Alguém pode me ajudar, por favor??

Casual Listener

Estou com um problema no iOS que toda vez que escuto algum audio no whatsapp, minha música pausa e só posso dar play voltando ao aplicativo do spotify, não mais dando play no centro de controle... Al...

Javierchaparro6

Newbie

14989 Views

5 replies

0 likes

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Local files not showing on iPad or iPhone

I confess, I am confused, what is the deal with local files? I have about 23000 songs in my iTunes library, they show up fine in Spotify for Mac 1.0.36.124.g1cba1920 under 'Local Files', but I cannot get them to show on my iOS devices. My understandi...

Regular

I confess, I am confused, what is the deal with local files? I have about 23000 songs in my iTunes library, they show up fine in Spotify for Mac 1.0.36.124.g1cba1920 under 'Local Files', but I c...

Timi29

Newbie

36640 Views

16 replies

6 likes

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  • 16 replies
  • 6 likes

Superuser Contribution Songs keep skipping/pausing randomly

I’m having the same issue but on my iOS iPhone 8. I’m running the latest version of iOS and this usually happens when I come out of the app and minimize it or if I go to the Waze app.

Casual Listener

I’m having the same issue but on my iOS iPhone 8. I’m running the latest version of iOS and this usually happens when I come out of the app and minimize it or if I go to the Waze app.

Lore4321nz

Casual Listener

1473 Views

3 replies

0 likes

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Not playing and skipping certain songs

Whenever I listen to my playlist certain songs never play. For instance I listen to Rae Shremmurd and his song Look Alive never plays on my phone. Or Bonfire by Childish Gambino sometimes skips so I never get to listen to it. However if I connect to ...

Newbie

Whenever I listen to my playlist certain songs never play. For instance I listen to Rae Shremmurd and his song Look Alive never plays on my phone. Or Bonfire by Childish Gambino sometimes skips so I ...

SGlennie

Newbie

3520 Views

5 replies

0 likes

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Fu**ing clear cache function

People are asking for years(!!!) now, so how about you finally implementing it? If someone doesn‘t want to have his storage full of junk memory on the one hand but also, understandably, doesn’t want to go through the hassle of deleting and reinstalli...

Visitor

People are asking for years(!!!) now, so how about you finally implementing it? If someone doesn‘t want to have his storage full of junk memory on the one hand but also, understandably, doesn’t want ...

1761 Views

0 replies

0 likes

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Error code: 9

Spotify not logging in on iPhone. I get this error code: 9. I tried deleting and reinstallling. I tried disconnecting Facebook. I tried logging it with just my username and my emal and just the beginning of my email. What gives?

Newbie

Spotify not logging in on iPhone.  I get this error code: 9.  I tried deleting and reinstallling.  I tried disconnecting Facebook.  I tried logging it with just my username and my...

Raysamortiz

Casual Listener

1203 Views

1 replies

0 likes

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playlist issues

I notice songs in a public playlist wich I did not add, and each time I delete them new songs appear. How can I fix this?

Newbie

I notice songs in a public playlist wich I did not add, and each time I delete them new songs appear. How can I fix this?

361 Views

0 replies

0 likes

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Crackling/Clicking sounds while using Airpods

Today I noticed strange crackling sounds that happen when I listen to Spotify with Airpods on my iPhone 6s. It especially noticeable for loud tracks. It doesn't occur on default iOS music app, it doesn't occur on Spotify for macOS.Any tips?

Regular

Today I noticed strange crackling sounds that happen when I listen to Spotify with Airpods on my iPhone 6s. It especially noticeable for loud tracks. It doesn't occur on default iOS music app, it doe...

2623 Views

0 replies

4 likes

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  • 4 likes