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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242143 Views

27 replies

5 likes

  • 242143 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124985 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2981 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307734 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132029 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Queue Missing

I can't see my queue anymore. I have tried playing from an artist list and i have deleted my app and re-installed and it is still gone. A song will play and it does say "playing from Queue" at the top, but it does not let me see my queue. There is no...

Newbie

I can't see my queue anymore. I have tried playing from an artist list and i have deleted my app and re-installed and it is still gone. A song will play and it does say "playing from Queue" at the to...

1064 Views

0 replies

3 likes

  • 1064 Views
  • 0 replies
  • 3 likes

Solved!! Cant listen a song

I can’t play a song from a other country. the name of the song is Draai het Om from Boef from the Netherlands. Why is that? Have a picture added.

Newbie

I can’t play a song from a other country. the name of the song is Draai het Om from Boef from the Netherlands. Why is that? Have a picture added.

user-removed

Not applicable

1451 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Shuffle playing songs in order, no Premium

I noticed when I pressed Shuffle Play for playlist, the songs are playing in order. I’m still getting ads however. I know I didn’t sign up for a trial again or are paying for it.

Casual Listener

I noticed when I pressed Shuffle Play for playlist, the songs are playing in order. I’m still getting ads however. I know I didn’t sign up for a trial again or are paying for it.  

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
  • 0 likes

Songs playing in order despite no Premium?

I noticed when I pressed Shuffle Play for playlist, the songs are playing in order. I’m still getting ads however. I know I didn’t sign up for a trial again or are paying for it.

Casual Listener

I noticed when I pressed Shuffle Play for playlist, the songs are playing in order. I’m still getting ads however. I know I didn’t sign up for a trial again or are paying for it.  

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

Daily mix

Hi there, I’ve been on premium for about a month and have been listening and saving music, however I still have no daily mix. My app is up to date. Is there a way to fix this? Many thanks Sarah

Casual Listener

Hi there, I’ve been on premium for about a month and have been listening and saving music, however I still have no daily mix. My app is up to date. Is there a way to fix this?    Many tha...

Giallou

Casual Listener

839 Views

3 replies

0 likes

  • 839 Views
  • 3 replies
  • 0 likes

Lost saved songs after update

Since the update last week my saved songs playlist has been deleted/dissapeared and replaced with a favourite songs playlist with only a few songs in. How can I get it back?

Newbie

Since the update last week my saved songs playlist has been deleted/dissapeared and replaced with a favourite songs playlist with only a few songs in. How can I get it back? 

Maxim

Spotify Star

848 Views

1 replies

0 likes

  • 848 Views
  • 1 replies
  • 0 likes

Mobile update interface.

Where did the songs section in the library folder? If it's gone can we have it back please?

Newbie

Where did the songs section in the library folder? If it's gone can we have it back please?

Maxim

Spotify Star

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes

Repeating Spotify made playlists on iOS app

How do I put Spotify made playlists on loop, I’ve been trying way too hard to figure it out and I just can’t, this is after the new update btw

Newbie

How do I put Spotify made playlists on loop, I’ve been trying way too hard to figure it out and I just can’t, this is after the new update btw

Vicki18

Newbie

880 Views

1 replies

1 likes

  • 880 Views
  • 1 replies
  • 1 likes

Solved!! Cannot download

why i cannot download any songs? i purchased a premium yesterday. can someone help me? i’m using Iphone

Newbie

why i cannot download any songs? i purchased a premium yesterday. can someone help me? i’m using Iphone

Bethany_Dawn

Community Legend

871 Views

1 replies

0 likes

  • 871 Views
  • 1 replies
  • 0 likes

Solved!! How do I search for a certain song on my playlist after this new update?

After this new update, when i pull down on a playlist to searh for a specific song, the search bar does not come up. How do I search for certain songs now? I have a playlist with 2200+ songs and searching for certain songs is really useful.

Casual Listener

After this new update, when i pull down on a playlist to searh for a specific song, the search bar does not come up. How do I search for certain songs now? I have a playlist with 2200+ songs and sear...

Joshau-k

Casual Listener

11326 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Solved!! Transferring local PC files to iPhone

Is there a way to download my local files from my PC to my iPhone? I tried creating a playlist with the tracks on my PC but when I enter on my phone the playlist is empty.

Newbie

Is there a way to download my local files from my PC to my iPhone? I tried creating a playlist with the tracks on my PC but when I enter on my phone the playlist is empty.

oerwhat

Casual Listener

5461 Views

2 replies

0 likes

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  • 2 replies
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Syncing Local files to iPhone

Is this feature still active on the iPhone app? I have tried and tried and tried to sync some local files via the desktop app to my phone (everything is on the same wireless network) and have been able to do this in the past. Most of the thread help ...

Newbie

Is this feature still active on the iPhone app?  I have tried and tried and tried to sync some local files via the desktop app to my phone (everything is on the same wireless network) and have b...

oerwhat

Casual Listener

4042 Views

3 replies

0 likes

  • 4042 Views
  • 3 replies
  • 0 likes

Chromecast audio & video invisibles from Spotify

Hello, All worked perfectly a few weeks ago. It still works fine from Chrome on a PC with miroring feature. But from spotify on IOS 11.3.1 (Iphone), there is no chromecast available on my network. On the same device the Google Home app sees the chrom...

Casual Listener

Hello,   All worked perfectly a few weeks ago. It still works fine from Chrome on a PC with miroring feature.  But from spotify on IOS 11.3.1 (Iphone), there is no chromecast available o...

hida_akawa

Casual Listener

704 Views

1 replies

2 likes

  • 704 Views
  • 1 replies
  • 2 likes

Volume control slider invisible

The slider bar in the webplayer is there, but the slider itself is missing. If I move it just after loading the page it stays otherwise it disapears.

Casual Listener

The slider bar in the webplayer is there, but the slider itself is missing. If I move it just after loading the page it stays otherwise it disapears.

rileyjt

Newbie

842 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Facebook button doesn't work!

After I log off on the spotify app, I don't manage to login again with the facebook button option inside the app. Doesn't matter how many times I click, nothing happens!I reinstalled the app, removed from my facebook app options and I'm still with th...

Regular

After I log off on the spotify app, I don't manage to login again with the facebook button option inside the app. Doesn't matter how many times I click, nothing happens! I reinstalled the app, remov...

Bianca14

Regular

787 Views

1 replies

0 likes

  • 787 Views
  • 1 replies
  • 0 likes

Stops playing unless open

My spotify will stop playing music if i lock my phone with the app open or if i exit the app? I cant press play with the scroll up menu on my iphone either?

Newbie

My spotify will stop playing music if i lock my phone with the app open or if i exit the app?    I cant press play with the scroll up menu on my iphone either? 

Loxer

Community Legend

762 Views

1 replies

0 likes

  • 762 Views
  • 1 replies
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[All Platforms] Bring back the old Spotify

I'd like the old spotify back. The one before this new update in April.. or at least please let us be able to follow friends and look up other people's playlist. That was one very great feature I loved on Spotify and it really helps connect with othe...

Newbie

I'd like the old spotify back. The one before this new update in April.. or at least please let us be able to follow friends and look up other people's playlist. That was one very great feature I lov...

Maxim

Spotify Star

1302 Views

1 replies

2 likes

All Platforms
  • 1302 Views
  • 1 replies
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Share your usernames here!!!!!

 https://open.spotify.com/user/super_k_power?si=xLGkJriSS7GbLb27cGQGAA

Visitor

  https://open.spotify.com/user/super_k_power?si=xLGkJriSS7GbLb27cGQGAA

806 Views

0 replies

0 likes

  • 806 Views
  • 0 replies
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Solved!! Waiting To Download: iPhone won't download offline playlists

Hey. I recently updated my iPhone iOs and had to restore the phone during the process. Since then, all my offline playlists say "Waiting to download", but no tracks ever download. Tracks have the gray download arrow, but never the green one, and are ...

Casual Listener

Hey.   I recently updated my iPhone iOs and had to restore the phone during the process. Since then, all my offline playlists say "Waiting to download", but no tracks ever download. Track...

mariaaatk

Newbie

343500 Views

69 replies

9 likes

offline mode
waiting to download
  • 343500 Views
  • 69 replies
  • 9 likes

notifacation problem

I follow a lot of people on spotify but I've never gotten a notifacation from none of them, not on email or on my phone. Yes i have checked notifacations settings, and yes i have everything on but it still doesnt work.does anyone know why this is hap...

Newbie

I follow a lot of people on spotify but I've never gotten a notifacation from none of them, not on email or on my phone.  Yes i have checked notifacations settings, and yes i have everything on ...

805 Views

0 replies

0 likes

  • 805 Views
  • 0 replies
  • 0 likes