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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28496 Views

40 replies

8 likes

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  • 40 replies
  • 8 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93309 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

923 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293071 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123357 Views

19 replies

38 likes

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  • 19 replies
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Push- Notifications from followed artists!

Please Spotify! Please make it soon possible to receive Push- Notifications of my favorite artists! Since 2 years ago i chat with the Support about that problem but nothing change! All settings for notifications pulled on, but it doesnt work on my iP...

Visitor

Please Spotify! Please make it soon possible to receive Push- Notifications of my favorite artists!  Since 2 years ago i chat with the Support about that problem but nothing change!  All ...

JackBeau

Composer

540 Views

1 replies

0 likes

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  • 1 replies
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Spotify frequently pauses, etc. when playing on sonos

Why does my spotify always pause, skip songs, play only 2 minutes into a song, etc. when playing on a sonos speaker from iPhone? All apps are updated to current systems. So frustrating!

Newbie

Why does my spotify always pause, skip songs, play only 2 minutes into a song, etc. when playing on a sonos speaker from iPhone?  All apps are updated to current systems.  So frustrating!

386 Views

0 replies

0 likes

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Behind the Lyrics is not working on my IPhone

I’m using the latest update but I still don’t have Behind the Lyrics feature. I know that not all the songs have lyrics available but I checked on those that definitely have the lyrics and I know my friends have them for some of the songs, however th...

Newbie

I’m using the latest update but I still don’t have Behind the Lyrics feature. I know that not all the songs have lyrics available but I checked on those that definitely have the lyrics and I know my ...

martymclean97

Casual Listener

614 Views

1 replies

0 likes

  • 614 Views
  • 1 replies
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Spotify playing wrong song from album

Hello,I've been listening to In Our Bones by Against The Current, and found some acoustic songs on YouTube. I've downloaded them on my pc and put them in a playlist in Spotify on my phone, but now when I want to play Chasing Ghosts from the album (no...

Music Fan

Hello, I've been listening to In Our Bones by Against The Current, and found some acoustic songs on YouTube. I've downloaded them on my pc and put them in a playlist in Spotify on my phone, but...

526 Views

0 replies

0 likes

  • 526 Views
  • 0 replies
  • 0 likes

Spotify Radio not available on Iphone

No radio feature in Iphone IOS app wether in tabs or in artist / song "3-dots" menu. Buttons mentionned below are simply NOT there on my Iphone:https://support.spotify.com/th-en/using_spotify/discover_music/spotify-radio/ Tried everything suggested o...

Casual Listener

No radio feature in Iphone IOS app wether in tabs or in artist / song "3-dots" menu. Buttons mentionned below are simply NOT there on my Iphone: https://support.spotify.com/th-en/using_spotify/disco...

lkuczborski

Gig Goer

1329 Views

2 replies

1 likes

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  • 2 replies
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Multiple Bowers and Wilkins speakers on Airplay IOS

I use a Bowers and Wilkings A5 to play Spotify via Airplay. I am thinking of buying another for the kitchen and assumed I could play through both speakers and toggle one or the other off/on like on Sonos. Bowers and Wilkins have informed me this is n...

Newbie

I use a Bowers and Wilkings A5 to play Spotify via Airplay.   I am thinking of buying another for the kitchen and assumed I could play through both speakers and toggle one or the other off/on ...

768 Views

0 replies

0 likes

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Solved!! Podcasts & videos doesn't show up in my iPad app

The Podcasts & Videos section has been available on my. iPhone for awhile now, but still does not appear in on my iPad app. Is there something I'm missing? Is this feature still not available for the iPad? I'm a premium member and as far as I'm conce...

Newbie

The Podcasts & Videos section has been available on my. iPhone for awhile now, but still does not appear in on my iPad app. Is there something I'm missing? Is this feature still not available for...

tobi_hase

Newbie

49261 Views

43 replies

17 likes

  • 49261 Views
  • 43 replies
  • 17 likes

New iPhone8 has no playlists

I have just bought an iPhone8 to replace my iPhone6. On my new phone when I open Spotify I have no playlists but they are all still listed in Shazam? Where did they go? I thought they should be on whatever device I use to log into my Spotify account?

Newbie

I have just bought an iPhone8 to replace my iPhone6.  On my new phone when I open Spotify I have no playlists but they are all still listed in Shazam?  Where did they go?  I thought th...

483 Views

0 replies

0 likes

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Songs skip when moving

Hello I’ve been using Spotify for my workouts for years now and this past week it’s suddenly started with a motion sensor that turns my music on and off when I move which makes it impossible to do exercise I have an iPhone 7 and I’m using iOS 11.3. I...

Casual Listener

Hello I’ve been using Spotify for my workouts for years now and this past week it’s suddenly started with a motion sensor that turns my music on and off when I move which makes it impossible to do ex...

Jrak1115

Casual Listener

1764 Views

2 replies

0 likes

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  • 2 replies
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Solved!! My Spotify won't shuffle

My Spotify playlist won't shuffleI click shuffle but it just plays the songs in orderIt's really annoying meSomeone helpI have premiumAnd I use it on an iPhone

Newbie

My Spotify playlist won't shuffle I click shuffle but it just plays the songs in order It's really annoying me Someone help I have premium And I use it on an iPhone

Bmcnelis

Casual Listener

57946 Views

15 replies

5 likes

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  • 15 replies
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Solved!! Will I be charged after my free 7 day trial?

Hi, today, i accidentally clicked "Free trial" on spotify, so now, I'm hooked up with premium for 7 days. I'm afraid I will get charged after the 7 day trial has ended, even though I haven't entered in credit card details. Is it still possible i will...

Casual Listener

Hi, today, i accidentally clicked "Free trial" on spotify, so now, I'm hooked up with premium for 7 days. I'm afraid I will get charged after the 7 day trial has ended, even though I haven't entered...

osornios

Spotify Star

307519 Views

140 replies

7 likes

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  • 140 replies
  • 7 likes

Stop auto play in car

Hello, I am having an issue with Spotify automatically playing when it connects to my car sound system via Bluetooth. I do not want it to auto play. Even if I pause the current song manually and close Spotify completely it will still resume playing a...

Newbie

Hello,   I am having an issue with Spotify automatically playing when it connects to my car sound system via Bluetooth. I do not want it to auto play.    Even if I pause the curren...

4085 Views

0 replies

50 likes

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Solved!! Can't find settings on my iPhone X

Hi I was trying to follow the instructions on the spotify's website to manage audio settings on the iPhone app... I cannot find the icon for settings... I don't know why but is not shown.PS: I already checked that I was on the lattest version of the ...

Casual Listener

Hi I was trying to follow the instructions on the spotify's website to manage audio settings on the iPhone app... I cannot find the icon for settings... I don't know why but is not shown. PS: I alre...

cristiandMtl

Casual Listener

3012 Views

2 replies

0 likes

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  • 2 replies
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Can't login to Spotify - iPhone 6 plus

I've got the Spotify app on my iPhone 6 plus, which is running iOS 11.3.1. My account is linked to my Facebook profile so when trying to login I click the "Log in with Facebook" button on the app. However the app freezes with the notification "Spotif...

Visitor

I've got the Spotify app on my iPhone 6 plus, which is running iOS 11.3.1.   My account is linked to my Facebook profile so when trying to login I click the "Log in with Facebook" button ...

682 Views

0 replies

0 likes

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Music is autoplaying/skipping

So i have an iphone 6, for some reason when i have my earbuds plugged in and listening to spotify it will skip songs, pause and play songs, without me touching anything!!! I thought it was my earbuds but it’s not. It doesn’t do this on other streamin...

Newbie

So i have an iphone 6, for some reason when i have my earbuds plugged in and listening to spotify it will skip songs, pause and play songs, without me touching anything!!! I thought it was my earbuds...

374 Views

0 replies

0 likes

  • 374 Views
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Friends Feed / Publish Activity

Hey guys, I have this the following problem since a week when using Spotify on iOS. All of my friends could see the music I am listening to.I tried reinstalling the app, relogging into my account, turning "publish activity" on and off again and nothi...

Newbie

Hey guys, I have this the following problem since a week when using Spotify on iOS.   All of my friends could see the music I am listening to. I tried reinstalling the app, relogging into my ...

JackBeau

Composer

728 Views

1 replies

2 likes

  • 728 Views
  • 1 replies
  • 2 likes

Podcast still not functioning

So I keep recieving an error on my spotify app that I am unable to open “this particular link on this device” when i click on any podcast. I have an ipad pro and I have deleted and reinstalled the app, updated it and still no function. I have looked ...

Newbie

So I keep recieving an error on my spotify app that I am unable to open “this particular link on this device” when i click on any podcast. I have an ipad pro and I have deleted and reinstalled the ap...

432 Views

0 replies

0 likes

  • 432 Views
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Playlists Gone

Opened app today about all of my 12-15 different playlists with hundreds of songs are gone. It’s now random playlists that I’ve never even listened to or created. Thanks for any help. Tried logging off and on and going online to try but nothing. Ipho...

Newbie

Opened app today about all of my 12-15 different playlists with hundreds of songs are gone.    It’s now random playlists that I’ve never even listened to or created.    Thanks...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
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Superuser Contribution behind the lyrics doesn't work

I using the latest version of the app and ios but my app doesn't display genius. I have tested this with songs that I am 100% sure have the feature so that's not the issue.

Casual Listener

I using the latest version of the app and ios but my app doesn't display genius. I have tested this with songs that I am 100% sure have the feature so that's not the issue.

Maxiramis

Newbie

54430 Views

33 replies

10 likes

  • 54430 Views
  • 33 replies
  • 10 likes