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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246332 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131471 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3324 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309882 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133541 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Where did the Shuffle on/off Icon go?

Next to the Play / Skip Buttons there has been a small icon to activate / deactivate "SHUFFLE" while I was playing a song until yesterday or so.. NOW IT'S GONE? Now there's just a HEART and a LIKE/DISLIKE-THING icon... Was there an update or somethin...

Casual Listener

Next to the Play / Skip Buttons there has been a small icon to activate / deactivate "SHUFFLE" while I was playing a song until yesterday or so.. NOW IT'S GONE? Now there's just a HEART and a LIKE/DI...

mjshaolin

Casual Listener

1781 Views

3 replies

3 likes

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  • 3 replies
  • 3 likes

Spotify charts

Spotify Usernamealambert3400PlanFree/PremiumCountry DeviceiPhone 6sOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEvery time I try to access any Spotify chart the app freezes on this black screen and I don't get to see th...

Newbie

Spotify Username alambert3400 Plan Free/Premium Country   Device iPhone 6s Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Every time I try ...

Keanu_C

Community Legend

1607 Views

1 replies

0 likes

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  • 1 replies
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New IOS Update

Spotify UsernameperriwinklepansyPlanFree/PremiumCountry DeviceIPhone 6SOperating SystemChromebook My Question or IssueHello, recently my phone automatically updated to the newest verision of Spotify, which I have a couple of problems with and I would...

Newbie

  Spotify Username perriwinklepansy Plan Free/Premium Country   Device IPhone 6S Operating System Chromebook   My Question or Issue Hello, recently my phone automatically ...

user-removed

Not applicable

753 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Spotify refuses to see my Chromecast TV now...

This just started happening for some reason. It's never worked from my MacBook, but now I can't connect Spotify to my Chromecast Vizio TV with my iPhone X either... It's not listed at all.

Casual Listener

This just started happening for some reason. It's never worked from my MacBook, but now I can't connect Spotify to my Chromecast Vizio TV with my iPhone X either... It's not listed at all.

hoa6i-8e5_upe

Newbie

2425 Views

7 replies

0 likes

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  • 7 replies
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***New update***How do I delete recently played songs

Spotify Usernamedj.galxxyPlanFreeCountry USA DeviceiPhone X/10Operating SystemIos 11 My Question or Issue How do I clear songs from the recently played section? (I have the new update)

Newbie

  Spotify Username dj.galxxy Plan Free Country  USA  Device iPhone X/10 Operating System Ios 11  My Question or Issue  How do I clear songs from the recently play...

1888 Views

0 replies

0 likes

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Automatic playback

Spotify Usernamejvsgggcfcuaicy3rka070s326PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9)Operating System(iOS 1.3.1, Android Oreo, Windows 10,etc.) I just recently started using Spotify and I have the app on my iPhone 8. I currently am usin...

Newbie

Spotify Username jvsgggcfcuaicy3rka070s326 Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9) Operating System (iOS 1.3.1, Android Oreo, Windows 10,etc.)   I ju...

569 Views

0 replies

0 likes

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My friends cannon see my activity

Hi. for about 7 days my friend cannot see my activity. "publish my activity" setting is on, so I can see my friends activity but they can't see mine. I deleted the app, refreshed it, etc. but no result.. any advice?? It’s soo annoying

Casual Listener

Hi. for about 7 days my friend cannot see my activity. "publish my activity" setting is on, so I can see my friends activity but they can't see mine. I deleted the app, refreshed ...

estebanGramaj0

Gig Goer

2167 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Just got the new design, and it is..

Hey all, I don't need any help, just sharing my opinion Just got the new design, and it is really awesome. The new design is clean, modern and beautiful. It's all we need right now, a clean and modern design! Before we had many not necessary option a...

Newbie

Hey all, I don't need any help, just sharing my opinion 🙂 Just got the new design, and it is really awesome. The new design is clean, modern and beautiful. It's all we need right now, a clea...

Maxim

Spotify Star

934 Views

1 replies

0 likes

new design
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Missing Google Cast Receiver Devices

PlanPremiumCountryAustraliaDevice(iPhone 6+)Operating System(iOS 11.3) My Question or IssueMy home has multiple Google Cast receivers (3 x Google Home Mini, 1 x Chromecast Audio, 1 x Chromecast Ultra). All four of the audio devices are in a casting g...

Newbie

Plan Premium Country Australia Device (iPhone 6+) Operating System (iOS 11.3)   My Question or Issue My home has multiple Google Cast receivers (3 x Google Home Mini, 1 x Chromecast Au...

1215 Views

0 replies

4 likes

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  • 0 replies
  • 4 likes

Ipad1

Spotify Usernamecaffe-tempoPlanFree/PremiumCountry UK My Question or Issue

Casual Listener

Spotify Username caffe-tempo Plan Free/Premium Country  UK   My Question or Issue  

Maxim

Spotify Star

962 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Paguei e minha conta continua free

Ja paguei ja foi registrado o pagamento e continuo usando a conta free

Newbie

Ja paguei ja foi registrado o pagamento e continuo usando a conta free

_w06aa-274m4

Newbie

6326 Views

30 replies

5 likes

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  • 30 replies
  • 5 likes

no radio option on ios app in Israel

hi.im using iphone 8 with lastest version of spotify in israel.i noticed there is no radio option on the mobile app. im also using the mac version and there i can use it.why is that? thanks

Visitor

hi. im using iphone 8 with lastest version of spotify in israel. i noticed there is no radio option on the mobile app. im also using the mac version and there i can use it. why is that?   t...

arkzai

Newbie

2487 Views

11 replies

8 likes

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  • 11 replies
  • 8 likes

I WANT TO LISTEN TO MUSIC

Hello!Is there a solution or not? Is someone from Spotify seriously looking into the problem or do I need to go to another music streaming company? I don’t know how you like to listen to your music.....I can not listen to 1 song normally......without...

Regular

 Hello! Is there a solution or not? Is someone from Spotify seriously looking into the problem or do I need to go to another music streaming company? I don’t know how you like to listen to yo...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
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Iphone memory consumption

Spotify Username SalvatorePlan/PremiumCountry BelgiumDevice(iPhone 6sOperating System(iOS 10.) My Question or Issue Hello, it's normal that when I listen to a song (just listen) his consome of the memory of my phone?

Newbie

Spotify Username  Salvatore Plan /Premium Country  Belgium Device (iPhone 6s Operating System (iOS 10.)   My Question or Issue  Hello,  it's normal that when I l...

405 Views

0 replies

0 likes

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Version 8.4.53 crashes when re ordering que

Spotify Usernamejohnhartley5248PlanPremiumCountry DeviceiPhone 8 PlusOperating SystemiOS 11.3.1 My Question or Issue I’ve noticed a few times that when shuffling an album it plays fine but if I go to the que to change the order that they will play in...

Casual Listener

Spotify Username johnhartley5248 Plan Premium Country   Device iPhone 8 Plus Operating System iOS 11.3.1   My Question or Issue  I’ve noticed a few times that when shufflin...

384 Views

0 replies

0 likes

  • 384 Views
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zetaflame_

Oggi ho fatto un acquisto dell’account premium al costo di 0,99€ per 3 mesi, mi è arrivata la ricevuta però non posso ancora usufruire dell’account premium, cioè non l’app che già avevo non mi fa utilizzare tutte le funzioni dell’account premium. Mi ...

Newbie

Oggi ho fatto un acquisto dell’account premium al costo di 0,99€ per 3 mesi, mi è arrivata la ricevuta però non posso ancora usufruire dell’account premium, cioè non l’app che già avevo non mi fa uti...

1071 Views

0 replies

0 likes

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New Update Deleting Music Libraries

Has anyone else has this problem? Is there anyway to get saved music back?

Newbie

Has anyone else has this problem? Is there anyway to get saved music back?

f_gameiro

Newbie

7933 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

New update doesn’t have social aspect

Hi! There’s a lot of pros and cons to this new update for free users, but my biggest complaint is that I ccant view my account and who I follow and who follows me anymore. Of there is a way to do this please help!!

Roadie

Hi! There’s a lot of pros and cons to this new update for free users, but my biggest complaint is that I ccant view my account and who I follow and who follows me anymore. Of there is a way to do thi...

silver_olive

Roadie

919 Views

2 replies

4 likes

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  • 2 replies
  • 4 likes

iOS in car handsfree, web player screen pops up

Every once in a while while listening to Spotify app on iPhone (latest iOS version) in car connected via handsfree, the music will stop and the Spotify app has a screen saying something about web payer, do I want to contonue with web player or play o...

Newbie

Every once in a while while listening to Spotify app on iPhone (latest iOS version) in car connected via handsfree, the music will stop and the Spotify app has a screen saying something about web pay...

528 Views

0 replies

0 likes

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iOS app thinks I'm offline when I'm not on Wifi

When I'm connected to the internet using my cellular connection but not on Wifi, the app thinks I'm offline.I've tried:Logging out and back in using my username and pw, NOT logging in via FacebookDeleting and reinstalling the appHelp!

Newbie

When I'm connected to the internet using my cellular connection but not on Wifi, the app thinks I'm offline. I've tried: Logging out and back in using my username and pw, NOT logging in via Facebo...

Loxer

Community Legend

2244 Views

1 replies

0 likes

  • 2244 Views
  • 1 replies
  • 0 likes