Help Wizard

Step 1


iOS app thinks I'm offline when I'm not on Wifi

iOS app thinks I'm offline when I'm not on Wifi

When I'm connected to the internet using my cellular connection but not on Wifi, the app thinks I'm offline.

I've tried:

  1. Logging out and back in using my username and pw, NOT logging in via Facebook
  2. Deleting and reinstalling the app


1 Reply



Did you check under Settings>Mobile Data weather it was enabled for Spotify or not?

If it is and Spotify won’t connect then I would suggest contacting your carrier.




P.S. If they cannot help either, try to Reset your Network settings under Settings>General>Reset.

If that doesn’t work either try to reset it through iTunes.


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