Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
242185 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
125049 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
451744 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307758 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
It keeps saying “can not open link.” It won’t let me play my music at all.PlanFreeCountryU.S.A ; North America DeviceiPhone XOperating SystemIOS 11 My Question or Issueagain, won’t let me play my music. I have tried deleting & re- installing as well ...
It keeps saying “can not open link.” It won’t let me play my music at all. Plan Free Country U.S.A ; North America Device iPhone X Operating System IOS 11 My Question o...
292 Views
0 replies
0 likes
PlanFreeCountry United States DeviceIphone 7Operating systemios 11.4 My Question or Issue I can’t click any playlist in my phone but on my Ipad I can choose my playlists easily. Happening to anybody else?
Plan Free Country United States Device Iphone 7 Operating system ios 11.4 My Question or Issue I can’t click any playlist in my phone but on my Ipad I can...
399 Views
0 replies
0 likes
iPhone 6 latest ios and spotifyhave redownloaded the app
iPhone 6 latest ios and spotify have redownloaded the app
Newbie
737 Views
1 replies
1 likes
PlanFreeDeviceiPhone 8Operating SystemiOS 11.2My Question or Issue When trying to play playlists of daily mixes, it says: “Couldn’t open this type of link on this device.”
Plan Free Device iPhone 8 Operating System iOS 11.2 My Question or Issue When trying to play playlists of daily mixes, it says: “Couldn’t open this type of link on this device.” &n...
556 Views
0 replies
2 likes
hola hasta hace un tiempo podia reproducir mis playlist desde el iphone pero ahora me dice que no esta habilitado para este dispositivo. Alguien sabe que puede ser?
hola hasta hace un tiempo podia reproducir mis playlist desde el iphone pero ahora me dice que no esta habilitado para este dispositivo. Alguien sabe que puede ser?
486 Views
0 replies
0 likes
PlanFree/PremiumCountry CanadaDevice(iPhone 6Operating System(iOS 11 My Question or Issue Cant play music whenever I tap a playlist it says that spotify cant open this type of link on this device. Im rlly frustrated as there have been other problems ...
Plan Free/Premium Country Canada Device (iPhone 6 Operating System (iOS 11 My Question or Issue Cant play music whenever I tap a playlist it says that spotify can...
977 Views
0 replies
2 likes
I’ve been using Spotify free since about February and it’s worked perfectly but now all of a sudden I can no longer play playlists such as any of my daily mixes or favourites. When I try and click on them a Notification comes up and says”Spotify can’...
I’ve been using Spotify free since about February and it’s worked perfectly but now all of a sudden I can no longer play playlists such as any of my daily mixes or favourites. When ...
449 Views
0 replies
1 likes
Hello,my friends and me noticed that playlist don’t work, we tried listening to it (two different accounts, playlists and devices).The error message goes along the way of “this link is not suitable for this device”.we both have the latest iOS And Spo...
Hello, my friends and me noticed that playlist don’t work, we tried listening to it (two different accounts, playlists and devices). The error message goes along the way of “this link is not suitab...
353 Views
0 replies
0 likes
PlanFree/PremiumCountry United StatesDeviceiPhone 6sOperating SystemIOS 11.4 My Question or Issue Hi, I keep getting “Couldn’t Open Link - Spotify can’t open this type of link on this device.” On my iPhone 6s (which is completely updated and everythi...
Plan Free/Premium Country United States Device iPhone 6s Operating System IOS 11.4 My Question or Issue Hi, I keep getting “Couldn’t Open Link - Spotify can’t open this t...
783 Views
0 replies
4 likes
PlanFreeCountry USADeviceiPhone 7Operating SystemiOS 11.4 My Question or Issue I can’t open my playlists because it says the link can’t be opened on my device. Any way to fix that?
Plan Free Country USA Device iPhone 7 Operating System iOS 11.4 My Question or Issue I can’t open my playlists because it says the link can’t be opened on my device. Any ...
757 Views
0 replies
3 likes
PlanFree/PremiumCountry Deviceiphone 6s My Question or Issue I Cannot Acess my Spotify Playlists
Plan Free/Premium Country Device iphone 6s My Question or Issue I Cannot Acess my Spotify Playlists
352 Views
0 replies
0 likes
Using Spotify in my 2018 Ford Fiesta is a frustrating experience. Spotify works well a lot of the time but some of the time the app will completely stop working. It displays a black screen with no buttons, just a blank black screen. The only fix is t...
Using Spotify in my 2018 Ford Fiesta is a frustrating experience. Spotify works well a lot of the time but some of the time the app will completely stop working. It displays a black screen w...
1589 Views
0 replies
4 likes
Every time someone shares a Spotify song with me via text and I click to open it — it takes me online to open.spotify.com and then when I click “play in Spotify” it takes me to the App Store. And then when I press “open” on Spotify in the App Store, ...
Every time someone shares a Spotify song with me via text and I click to open it — it takes me online to open.spotify.com and then when I click “play in Spotify” it takes me to the App Store. And the...
Newbie
1761 Views
2 replies
7 likes
PremiumDeviceiPadOperating Systemios 11 I have Premium but I’ve only had it for a couple of days. I tried to download my playlist but it keeps saying “waiting to download” and it never does. I have seen that several others are experiencing this probl...
Premium Device iPad Operating System ios 11 I have Premium but I’ve only had it for a couple of days. I tried to download my playlist but it keeps saying “waiting to download” and it nev...
Regular
677 Views
2 replies
1 likes
This idea has been posted many many times, yet still has not been resolved, even though it "has been resovled" by spotify... It is counter productive and unintuitive that when I click "save" on an album it automatically adds all the songs to my "song...
This idea has been posted many many times, yet still has not been resolved, even though it "has been resovled" by spotify... It is counter productive and unintuitive that when I click "save"...
473 Views
0 replies
1 likes
HEADLINE: Spotify automatically skips to next song after 40 seconds. Plan:Premium trial Country:Netherlands Device:iPhone 6s OS:iOS 11.2 Issue:This is ruining my experience. I was considering paying the subscription fee after my trial is over but thi...
HEADLINE: Spotify automatically skips to next song after 40 seconds. Plan: Premium trial Country: Netherlands Device: iPhone 6s OS: iOS 11.2 Issue: T...
Regular
7454 Views
3 replies
1 likes
So now that they’ve done this update the “shuffle play” button doesn’t shuffle my songs, they all play in sequence now and I can’t figure out how to make them shuffle now... I’m a free user and have an Apple iPhone, HELP!
So now that they’ve done this update the “shuffle play” button doesn’t shuffle my songs, they all play in sequence now and I can’t figure out how to make them shuffle now... I’m a free user and have ...
Newbie
2120 Views
4 replies
4 likes
Hi, I have premium account but still can't turn off shuffle play and trust me I tried everything.. IMG_5501.PNG
Hi, I have premium account but still can't turn off shuffle play and trust me I tried everything.. IMG_5501.PNG
Casual Listener
712 Views
1 replies
0 likes
PlanPremiumCountry BrazilDevice(iPhone 7)Operating System(iOS 11) My Question or Issue Hello everyone, well, recently I deleted my Facebook account and my spotify premium was using facebook data to make my spotify premium work, and today I changed my...
Plan Premium Country Brazil Device (iPhone 7) Operating System (iOS 11) My Question or Issue Hello everyone, well, recently I deleted my Facebook account and m...
368 Views
0 replies
0 likes
PlanFreeCountryUSA DeviceiPhone xOperating SystemiOS 11.4 My Question or Issue my user interface on my iphone x is completely different then how it normally on any other device, which i do not enjoy and would like to have the normal interface but don...
Plan Free Country USA Device iPhone x Operating System iOS 11.4 My Question or Issue my user interface on my iphone x is completely different then how it normally on...
Community Legend
1934 Views
8 replies
1 likes
