Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
61232 Views
16 replies
37 likes

61232 Views
16 replies
37 likes

Cellular Data Useage while set to offline mode

We have two phones with the app that have recently starting using large quantities of data even though songs are downloaded and the app is set to offline (including in the data settings on the phone) is anyone else having this issue? I see it was an ...

Blancety
Newbie
We have two phones with the app that have recently starting using large quantities of data even though songs are downloaded and the app is set to offline (including in the data settings on the phone)...
2018-05-05 7:12:48 PM
291 Views
0 replies
0 likes

291 Views
0 replies
0 likes

Problema para aceitar convite premium

nao consigo aceitar o convite do meu irmao, coloco tudo corretamente e aparece que ocorreu um erro, isso constantemente favor consertarem isso porque ele paga corretamente, nao achei nada no seu site Suporte que me ajudou

gabriel1999
Casual Listener
nao consigo aceitar o convite do meu irmao, coloco tudo corretamente e aparece que ocorreu um erro, isso constantemente favor consertarem isso porque ele paga corretamente, nao achei nada no seu site...
2017-10-19 12:30:09 AM
2018-05-05 6:06:40 PM
jroberto10
Newbie
1059 Views
3 replies
0 likes

1059 Views
3 replies
0 likes

Can’t get premiUm

I have iPhone 6i can’t buy premiumany idea why?

Ohadhouri
Newbie
I have iPhone 6 i can’t buy premium any idea why?
2018-05-05 1:50:01 PM
2018-05-05 5:09:49 PM
DerMoriz
Roadie
333 Views
1 replies
0 likes

333 Views
1 replies
0 likes

charged twice

Hi, it appears ive been charged twice this month for spotify when I really can’t afford this, is there any chance I can get a refund, thanks

sineadlynch
Newbie
Hi, it appears ive been charged twice this month for spotify when I really can’t afford this, is there any chance I can get a refund, thanks
2018-05-05 1:24:21 PM
2018-05-05 3:02:33 PM
RobiP
Gig Goer
383 Views
1 replies
1 likes

383 Views
1 replies
1 likes

I can’t see lyrics in my spotify

Hello Spotify Users, i have an iPhone 8 64GB and I’m not able to see the lyrics from rap genius. Before I got this phone it worked perfectly, since I have this one I can’t either activate nor can I see it. I tried already to deinstalled and reinstall...

Shsfls
Casual Listener
Hello Spotify Users, i have an iPhone 8 64GB and I’m not able to see the lyrics from rap genius. Before I got this phone it worked perfectly, since I have this one I can’t eith...
2018-05-03 8:18:44 PM
2018-05-05 2:47:13 PM
Shsfls
Casual Listener
5353 Views
3 replies
0 likes

5353 Views
3 replies
0 likes

Behind the lyrics

Hello! i use the last version of Spotify on iphone 5s with the last version of iOS and i dont have option for behind the lyrics in settings.Help me !

Dudu5
Casual Listener
Hello! i use the last version of Spotify on iphone 5s with the last version of iOS and i dont have option for behind the lyrics in settings. Help me !
2018-05-04 2:38:33 PM
2018-05-05 2:26:33 PM
Dudu5
Casual Listener
404 Views
1 replies
0 likes

404 Views
1 replies
0 likes

My streams are 1800 but spotify for artist say 0

Hi,I’m BackToKarma, an italian Trapper.my last song “Ricordati di me” Made 1800 streams, but when it arrived at 1200 streams, Spotify for artist say that the streams are 0.Please, fix this problem.

BackToKarma
Newbie
Hi, I’m BackToKarma, an italian Trapper. my last song “Ricordati di me” Made 1800 streams, but when it arrived at 1200 streams, Spotify for artist say that the streams are 0. Please, fix this prob...
2018-05-05 1:56:35 PM
559 Views
0 replies
0 likes

559 Views
0 replies
0 likes

Playback stops after another audio is played

Hello. I listen to Spotify on my iPhone 8 and this problem takes place when I’m using my bluetooth headphones (JBL), which is all day long as I work. I’m listening to a song, then I receive an audio message, e.g. in Whatsapp, play it, and then the mu...

jeanpellanda
Newbie
Hello. I listen to Spotify on my iPhone 8 and this problem takes place when I’m using my bluetooth headphones (JBL), which is all day long as I work. I’m listening to a song, then I receive an audio ...
2018-05-05 1:28:25 AM
2018-05-05 12:32:24 PM
user-removed
Not applicable
545 Views
1 replies
0 likes

545 Views
1 replies
0 likes

No auto play after WhatsApp recording

Does anyone have the same problem as mine? I’m using IOS 11.3.1. It’s so annoying that the music doesn’t play automatically after listening to the WhatsApp recording. Can anyone help me to fix this problem? Many thanks!!!

Karenchingyin
Newbie
Does anyone have the same problem as mine? I’m using IOS 11.3.1. It’s so annoying that the music doesn’t play automatically after listening to the WhatsApp recording. Can anyone help me to fix this p...
2018-05-05 3:09:36 AM
2018-05-05 12:31:27 PM
user-removed
Not applicable
392 Views
1 replies
0 likes

392 Views
1 replies
0 likes

I Can’t Remove A Song From My Playlist

EDIT: I figured out how to remove songs. For those who may need it:(I am on an iOS)press the three dots at the top right of the playlistpress “edit”oress the red circle next to the song you want to remove ORIGINAL POST:I have no option to remove song...

nerf_this
Newbie
EDIT: I figured out how to remove songs. For those who may need it: (I am on an iOS) press the three dots at the top right of the playlist press “edit” oress the red circle next to the son...
2018-05-05 3:14:53 AM
2018-05-05 10:05:33 AM
DerMoriz
Roadie
3354 Views
1 replies
0 likes

3354 Views
1 replies
0 likes

Spotify Crashing

Since this morning, Spotify has been crashing on my iPad and I can't seem to fix it. Every time I try to go into the app, it doesn't even get past the loading screen before crashing. I've tried both a soft and hard reboot as well as deleting the app ...

airetica
Regular
Since this morning, Spotify has been crashing on my iPad and I can't seem to fix it. Every time I try to go into the app, it doesn't even get past the loading screen before crashing. I've tried both ...
2018-05-04 3:21:01 AM
2018-05-05 8:01:06 AM
airetica
Regular
720 Views
3 replies
0 likes

720 Views
3 replies
0 likes

Trying to access Daily Mix from Yesterday

Hello, I was listening to a Daily Mix yesterday and it was amazing! I went to try and save some of the songs today and it is a new list!! Is there any way I can access the Daily mix from yesterday or am I able to view the history of the songs I’ve pl...

DjNamaste
Casual Listener
Hello, I was listening to a Daily Mix yesterday and it was amazing! I went to try and save some of the songs today and it is a new list!! Is there any way I can access the Daily mix from yes...
2018-05-04 6:43:13 PM
2018-05-05 3:16:19 AM
DjNamaste
Casual Listener
3681 Views
1 replies
7 likes

3681 Views
1 replies
7 likes

Spotify radio tab doesnt show up on iphone

i don't have the spotify radio button on my iphone app but i have it on my pc. i have already try reinstalling the app but it still doesnt appear. any help?

billpulsar
Casual Listener
i don't have the spotify radio button on my iphone app but i have it on my pc. i have already try reinstalling the app but it still doesnt appear. any help?
2018-04-24 1:02:37 PM
2018-05-04 10:17:29 PM
billpulsar
Casual Listener
713 Views
2 replies
0 likes

713 Views
2 replies
0 likes

Shuffle or Refresh Daily Mix

PLEASE don't come back to this post with a "Improve the Daily Mix with the heart or the 'do not like' buttons". That seems to be the standard answer to all questions about the Daily Mix. Right. That is now out of the way. My "Daily" mixes remain exce...

zaphodspot2
Casual Listener
PLEASE don't come back to this post with a "Improve the Daily Mix with the heart or the 'do not like' buttons". That seems to be the standard answer to all questions about the Daily Mix. Rig...
2016-12-10 2:41:07 PM
2018-05-04 9:31:47 PM
user-removed
Not applicable
9887 Views
6 replies
29 likes

9887 Views
6 replies
29 likes

Problem

So.. basically I started my phone and wanted to start spotify but it didn't work. Also it was this kind of black like you're updating an app. After that I tried to restart my phone and since that didn't work I wanted to uninstall spotify but that did...

lifelivelovee
Newbie
So.. basically I started my phone and wanted to start spotify but it didn't work. Also it was this kind of black like you're updating an app. After that I tried to restart my phone and since that did...
2018-05-04 7:58:26 PM
275 Views
0 replies
0 likes

275 Views
0 replies
0 likes

Vertical video

I’m trying to watch a vertical video clip, the Delicate music video by Taylor Swift to be more specific, but Spotify don’t let me do this. The video was made do be watch in vertical side but everytime I try to get full screen the video turns automati...

Charlesbsa
Newbie
I’m trying to watch a vertical video clip, the Delicate music video by Taylor Swift to be more specific, but Spotify don’t let me do this. The video was made do be watch in vertical side but ev...
2018-03-31 8:02:36 PM
2018-05-04 6:47:54 PM
Julo75
Newbie
5439 Views
1 replies
14 likes

5439 Views
1 replies
14 likes

Making a call with CarPlay Spotify Continues to play.

When I make a call using CarPlay on a Kenwood DMX905S with spotify playing, the music continues to play low during the call. Only I can hear it however and the person on the call cannot. This does not occur if I'm listening to spotify as the source o...

savante21
Newbie
When I make a call using CarPlay on a Kenwood DMX905S with spotify playing, the music continues to play low during the call. Only I can hear it however and the person on the call cannot. &nbsp...
2018-05-04 4:47:12 PM
431 Views
0 replies
0 likes

431 Views
0 replies
0 likes

Spotify ödeme

Merhaba iyi günler. Ben 28 nisanda spotify premium’a öğrenci kimliğinden yararlanarak kayıt oldum ve öğrenci kimliğim henüz onaylanmadığı halde 7₺ kesildi. 30 nisanda öğrenci kimliğim kabul edildi ve 7₺ tekrardan kesildi yani iki kere 7₺ kesildi. Yar...

Merve9793
Newbie
Merhaba iyi günler. Ben 28 nisanda spotify premium’a öğrenci kimliğinden yararlanarak kayıt oldum ve öğrenci kimliğim henüz onaylanmadığı halde 7₺ kesildi. 30 nisanda öğrenci kimliğim kabul edildi ve...
2018-05-02 3:58:25 PM
2018-05-04 4:00:16 PM
DerMoriz
Roadie
426 Views
1 replies
0 likes

426 Views
1 replies
0 likes

Can't login [iOS only]

I can login to my spotify just fine on the website using the exact same credentials, but every time i try to load it on a different phone it just says "We're currently experiencing problems. Please try again later". It still works on my other phone j...

reaibn
Newbie
I can login to my spotify just fine on the website using the exact same credentials, but every time i try to load it on a different phone it just says "We're currently experiencing problems. Please t...
2018-05-02 7:37:59 PM
2018-05-04 3:58:59 PM
DerMoriz
Roadie
420 Views
1 replies
0 likes

420 Views
1 replies
0 likes

Solved!! Split screen option on iPad Pro

This is dreadful to find that this feature does not work with OS11 (nor older OS.) I NEED this feature as a yoga teacher! Here is the beauty of having this work: Plans on one side, playlist on the other. I can follow along and see where I am with my ...

Carol64
Music Fan
This is dreadful to find that this feature does not work with OS11 (nor older OS.) I NEED this feature as a yoga teacher! Here is the beauty of having this work: Plans on one side, playlist on the ot...
2018-05-04 4:47:57 AM
2018-05-04 3:54:12 PM
DerMoriz
Roadie
3221 Views
1 replies
4 likes

3221 Views
1 replies
4 likes

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