Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242191 Views

27 replies

5 likes

  • 242191 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

125058 Views

119 replies

13 likes

Other
  • 125058 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2986 Views

0 replies

0 likes

iOS
  • 2986 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307765 Views

62 replies

16 likes

  • 307765 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132043 Views

19 replies

38 likes

  • 132043 Views
  • 19 replies
  • 38 likes

All my Playlists don’t work!

PlanFree/PremiumCountry NetherlandsDeviceiPhone 6sOperating SystemiOS 11 My Question or Issue

Regular

Plan Free/Premium Country  Netherlands Device iPhone 6s Operating System iOS 11   My Question or Issue  

OliviaSS

Music Fan

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes

I am getting an error message on my phone

https://screencast.com/t/qWDALTY3Ljpt I am getting the above message on my iPhone X when I try to play any playlist.

Newbie

https://screencast.com/t/qWDALTY3Ljpt   I am getting the above message on my iPhone X when I try to play any playlist.

OliviaSS

Music Fan

649 Views

1 replies

0 likes

  • 649 Views
  • 1 replies
  • 0 likes

Playlists won’t play

My Question or IssueI was going to listen to my playlist on my iPhone but when I tried to play the music a message popped up saying it can’t let me listen to the playlist on this device I then discovered it wasn’t just that playlist it is just playli...

Casual Listener

My Question or Issue I was going to listen to my playlist on my iPhone but when I tried to play the music a message popped up saying it can’t let me listen to the playlist on this device I then disc...

g-hk_8ljlbxva

Casual Listener

1711 Views

8 replies

3 likes

  • 1711 Views
  • 8 replies
  • 3 likes

SPOTIFY COULDN'T OPEN THIS LINK

UPDATE : MY SPOTIFY'S FIXED NOW! CHECK YOURSPlanFreeCountry USADeviceiphone 7+Operating Systemios 11.4My Question or Issue All i want to do is open my playlist, bu every time i try, i get this pop up. It says "Couldnt Open Link" and "Spotify cant ope...

Casual Listener

UPDATE : MY SPOTIFY'S FIXED NOW! 🙂 CHECK YOURS Plan Free Country  USA Device iphone 7+ Operating System ios 11.4 My Question or Issue  All i want to do is open my playlist, bu ev...

1216854831

Casual Listener

6902 Views

15 replies

10 likes

  • 6902 Views
  • 15 replies
  • 10 likes

Spotify freezes every time i browse Top Chart 50

Every time i try to browse the chart (be it Global top 50 or any country top 50, you name it), the screen just turns black and freezes. It wont load. I tried to reinstall but it didnt help.

Newbie

Every time i try to browse the chart (be it Global top 50 or any country top 50, you name it), the screen just turns black and freezes. It wont load. I tried to reinstall but it didnt help.

andreags4

Music Fan

1268 Views

2 replies

2 likes

  • 1268 Views
  • 2 replies
  • 2 likes

Spotify Updates

Plan: Premium Device: iPhone 7 So i have an old spotify account and a new one (the one i use). My old one has the spotiy update with three pages on the bottom and the new interface. My new spotify has 5 things, old interface and has a hard time loadi...

Newbie

  Plan: Premium Device: iPhone 7   So i have an old spotify account and a new one (the one i use). My old one has the spotiy update with three pages on the bottom and the new interface. ...

Loxer

Community Legend

879 Views

1 replies

0 likes

  • 879 Views
  • 1 replies
  • 0 likes

My playlist won’t open

PlanFreeCountryEngland Operating SystemIphone 6s ios 11 My Question or Issue My playlists won’t open and everything time I try and open a playlist it say “Spotify cannot play this kind of link on this device”

Newbie

Plan Free Country England   Operating System Iphone 6s ios 11   My Question or Issue  My playlists won’t open and everything time I try and open a playlist it say “Spotify can...

880kn-3koe_ae

Casual Listener

2199 Views

7 replies

9 likes

  • 2199 Views
  • 7 replies
  • 9 likes

My Spotify won’t let me play anything of my playlists

PlanFree/PremiumCountry DeviceiPhone 8Operating SystemiOS 11 My Question or Issue Everytime I try to play something off a playlist is says Spotify can’t open this type of link on this device and I’ve never had this problem.

Newbie

Plan Free/Premium Country   Device iPhone 8 Operating System iOS 11   My Question or Issue  Everytime I try to play something off a playlist is says Spotify can’t open this t...

mw4_z9e9-fjyd

Casual Listener

6537 Views

13 replies

11 likes

  • 6537 Views
  • 13 replies
  • 11 likes

couldn’t open link

DeviceiPhone 6sOperating SystemiOS 11 My Question or Issue I was playing my music until I went to my other playlist and when I wanted to play shuffle it said spotify can’t open this type of link on this type of device, does anyone know how to fix it?

Newbie

    Device iPhone 6s Operating System iOS 11   My Question or Issue  I was playing my music until I went to my other playlist and when I wanted to play shuffle it said spo...

b5-4m2181_yw8

Casual Listener

2765 Views

7 replies

4 likes

  • 2765 Views
  • 7 replies
  • 4 likes

problem accessing custom playlist

PlanFreeCountryusa Device(iPhone 5s)Operating System(iOS 10) My Question or Issue When I try to use any of my playlists I get this notification: “Spotify can’t open this type of link on this device”. This has never happened before and I have been usi...

Casual Listener

  Plan Free Country usa   Device (iPhone 5s) Operating System (iOS 10)   My Question or Issue  When I try to use any of my playlists I get this notification: “Spotify ...

308 Views

0 replies

0 likes

  • 308 Views
  • 0 replies
  • 0 likes

spotify can’t open this type of link on this device

PlanFree/PremiumCountry DeviceIPhone 6sOperating SystemiOS 11.4 My Question or Issue Was able to open playlists yesterday but now I can’t open any of the playlists I’ve made or the Spotify curated ones

Newbie

Plan Free/Premium Country   Device IPhone 6s Operating System iOS 11.4   My Question or Issue  Was able to open playlists yesterday but now I can’t open any of the playlists ...

479 Views

0 replies

0 likes

  • 479 Views
  • 0 replies
  • 0 likes

Spotify can’t open this type of link on this device- Playlist

PlanFreeCountry United StatesDeviceiPhone 6Operating SystemiOS 11.4Spotify version 8.4.53.689 My Question or Issue Error message displays when I try to go into a playlist. Everything else works just fine though. Any suggestions?

Newbie

Plan Free Country  United States Device iPhone 6 Operating System iOS 11.4 Spotify version 8.4.53.689   My Question or Issue  Error message displays when I try to go into ...

x-_vkzz9rd37j

Newbie

1131 Views

1 replies

3 likes

  • 1131 Views
  • 1 replies
  • 3 likes

Spotify cannot open this type of link on this device

PlanFree/PremiumCountry United States Device(iPhone 7+)Operating System My Question or Issue How do I solve this? I would like to listen to my playlists soon.

Newbie

Plan Free/Premium Country  United States  Device (iPhone 7+) Operating System     My Question or Issue  How do I solve this? I would like to listen to my playlists ...

481 Views

0 replies

0 likes

  • 481 Views
  • 0 replies
  • 0 likes

Can’t acsess playlist on Spotify app

Hello guys I was listening to my music as normal on my Spotify app but for some reason all of a sudden when I go to play a diffrent playlist that is saved it come up with saying ‘’Spotify can’t open this type of link on this device’’ I have a iPhone ...

Casual Listener

Hello guys  I was listening to my music as normal on my Spotify app but for some reason all of a sudden when I go to play a diffrent playlist that is saved it come up with saying ‘’Spotify can’...

9-0_1l29v5ppi

Newbie

902 Views

3 replies

3 likes

  • 902 Views
  • 3 replies
  • 3 likes

Bonjour j’ai un problème

Bonjour j’ai un problème quand je clique sur une playlist il y a un petit message qui s’affiche me disant que Spotify ne peut pas ouvrir ce type de lien sur mon appareil (iphone 6) c’est très embêtant...

Casual Listener

Bonjour j’ai un problème quand je clique sur une playlist il y a un petit message qui s’affiche me disant que Spotify ne peut pas ouvrir ce type de lien sur mon appareil (iphone 6) c’est très embêtan...

942 Views

0 replies

2 likes

  • 942 Views
  • 0 replies
  • 2 likes

Problemi riproduzione playlist

PlanFreeCountry ItalyDevice(iPhone 6Operativo System(iOS 11.3 My Question or IssueNon apre le playlist dice che il dispositivo non riesce ad aprirle.come facci? Grazie

Newbie

Plan Free Country  Italy Device (iPhone 6 Operativo System (iOS 11.3   My Question or Issue Non apre le playlist dice che il dispositivo non riesce ad aprirle. come facci? Grazie

550 Views

0 replies

1 likes

  • 550 Views
  • 0 replies
  • 1 likes

Spotify Can’t Open This Type Of Link On This Device

I have an IPhone 7, updated with the most recent software. As of 15 minutes ago Spotify was able to play my personally created playlists. Now, when I click on my playlists a pop up stating “Spotify can’t open this type of link on this device” I can o...

Newbie

I have an IPhone 7, updated with the most recent software. As of 15 minutes ago Spotify was able to play my personally created playlists. Now, when I click on my playlists a pop up stating “Spotify c...

859 Views

0 replies

1 likes

  • 859 Views
  • 0 replies
  • 1 likes

Spotify can’t open this type of link on this device

.PlanFree/Premium Device(iPhone 7 )Operating System(iOS 11.4.) My Question or Issue So I’ve used Spotify for about a year or two now and suddenly when I got the new update, everytime I wanna play a playlist, daily mix etc, it always says, “Spotify ca...

Newbie

. Plan Free/Premium   Device (iPhone 7 ) Operating System (iOS 11.4.)   My Question or Issue  So I’ve used Spotify for about a year or two now and suddenly when I got the new...

815 Views

0 replies

1 likes

  • 815 Views
  • 0 replies
  • 1 likes

it’s saying I can’t open this link when I click on my playlists

so I have a I phone 6s and I updated the app and when I go to click on my playlist it says that it can’t ipne the link. can anyone help? I also have a free subscription.

Casual Listener

so I have a I phone 6s and I updated the app and when I go to click on my playlist it says that it can’t ipne the link. can anyone help? I also have a free subscription.       ...

yt5swxg3q-_5k

Newbie

1621 Views

8 replies

2 likes

  • 1621 Views
  • 8 replies
  • 2 likes

Can not open link on this device

PlanFreeCountry USADeviceiPhone 7Operating SystemiOS 11.3.1 My Question or Issue Every time I try to start up a playlist or anything, it says that it couldn’t open a a link on my device.

Newbie

Plan Free Country  USA Device iPhone 7 Operating System iOS 11.3.1   My Question or Issue  Every time I try to start up a playlist or anything, it says that it couldn’t open ...

976 Views

0 replies

2 likes

  • 976 Views
  • 0 replies
  • 2 likes