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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 37164 Views
  • 15 replies
  • 36 likes
  • 37164 Views
  • 15 replies
  • 36 likes

Solved!! song radio is missing iPad

Hi,Anyone knows why I can’t start a song radio on my iPad? It works great on my android phone.Thanks

  • Visitor
  • Hi, Anyone knows why I can’t start a song radio on my iPad? It works great on my android phone. Thanks
  • user-removed
  • Not applicable
  • 654 Views
  • 3 replies
  • 0 likes
  • 654 Views
  • 3 replies
  • 0 likes

The song ‘Me or us’ of Young Thug

The song me or us of young thug skips to 1:50 everytine i listen to it multiple times. Please fix it

  • Casual Listener
  • The song me or us of young thug skips to 1:50 everytine i listen to it multiple times. Please fix it
  • 221 Views
  • 0 replies
  • 0 likes
  • 221 Views
  • 0 replies
  • 0 likes

My daily mix does not appear

Hi, i need some help please.When I upgraded my account premium, my daily mix disappeared and not show in my playlist. I use iphone X, anybody help?

  • Newbie
  • Hi, i need some help please. When I upgraded my account premium, my daily mix disappeared and not show in my playlist. I use iphone X, anybody help?
  • 385 Views
  • 0 replies
  • 0 likes
  • 385 Views
  • 0 replies
  • 0 likes

Solved!! iPhone vs. iPad

Okay, why do people with an iPad get to listen to whatever they want whenever they want, but those of us with an iPhone can only play their playlists on shuffle? That's completely unfair.

  • Casual Listener
  • Okay, why do people with an iPad get to listen to whatever they want whenever they want, but those of us with an iPhone can only play their playlists on shuffle? That's completely unfair.
  • squints21
  • Newbie
  • 60673 Views
  • 13 replies
  • 5 likes
  • iPhone vs iPad controversy
  • 60673 Views
  • 13 replies
  • 5 likes

Ipad air available devices no airplay devices - why?

Hi, recently took the latest update to spotify ipad app (ipad air). Now no devices appear in the available devices section. I get the devices popup with 3 links to information 1) listen on computer, 2)lilsten on TV, 3) connect to a wifi speaker. Wher...

  • Newbie
  • Hi, recently took the latest update to spotify ipad app (ipad air).  Now no devices appear in the available devices section.  I get the devices popup with 3 links to information 1) listen o...
  • 484 Views
  • 0 replies
  • 0 likes
  • 484 Views
  • 0 replies
  • 0 likes

Playlist shuffle

My playlist won’t shuffle since the most recent update. I click shuffle but it plays the playlist in order. There is also no shuffle option inside the playlist when the songs are playing.

  • Newbie
  • My playlist won’t shuffle since the most recent update. I click shuffle but it plays the playlist in order. There is also no shuffle option inside the playlist when the songs are playing. 
  • Srg_NiCkLeS
  • Casual Listener
  • 304 Views
  • 1 replies
  • 3 likes
  • 304 Views
  • 1 replies
  • 3 likes

Songs skip, pause or scrub when i lock the phone while listening to premium

Im getting some crackels, skipping tracks and the music pauses. This happens when i lock the phone while listening. I have an iphone 6 with spotify premium. Any help appreciated

  • Newbie
  • Im getting some crackels, skipping tracks and the music pauses. This happens when i lock the phone while listening. I have an iphone 6 with spotify premium. Any help appreciated
  • 318 Views
  • 0 replies
  • 0 likes
  • 318 Views
  • 0 replies
  • 0 likes

spotify ios app bug, version 8.4.49, running on ios 11.3

When using with Airpods and listening to a podcast, Airpods controls (tapping the Airpods) work fine however if listening to the podcast at speeds greater than 1 such as 1.2x or 1.5x, the controls will not work.

  • Visitor
  • When using with Airpods and listening to a podcast, Airpods controls (tapping the Airpods) work fine however if listening to the podcast at speeds greater than 1 such as 1.2x or 1.5x, the controls wi...
  • 324 Views
  • 0 replies
  • 1 likes
  • 324 Views
  • 0 replies
  • 1 likes

iOS — Links opening in Safari not Spotify App

Hey! I've just wipe my phone and re-installed my apps. During this time, if someone sends a open.spotify link with a track, it opens it up on safari however doesn't take me to the Spotify app. Have tried a reset + re-install of the app and no luck, e...

  • Newbie
  • Hey!   I've just wipe my phone and re-installed my apps. During this time, if someone sends a open.spotify link with a track, it opens it up on safari however doesn't take me to the Spotify ap...
  • aridro
  • Newbie
  • 1660 Views
  • 1 replies
  • 14 likes
  • 1660 Views
  • 1 replies
  • 14 likes

Ability to filter by BPM & added search function when adding a track to a playlist

When listening to a self-created playlist, it would be great to be able to filter songs based on a BPM range, especially to enhance use of the cross-fade function. Also, I have a lot of playlists and when adding a song to a playlist, it would also be...

  • Newbie
  • When listening to a self-created playlist, it would be great to be able to filter songs based on a BPM range, especially to enhance use of the cross-fade function. Also, I have a lot of playlists and...
  • 556 Views
  • 0 replies
  • 5 likes
  • 556 Views
  • 0 replies
  • 5 likes

if you put a song on repeat does it count as only 1 stream or as multiple since it’s on repeat???

hi so i wanted to ask if you put a song on “repeat” does it count as only 1 stream or does it count as multiple streams since it’s on repeat???would really love to get an answer soon as possible thanks

  • Newbie
  • hi so i wanted to ask if you put a song on “repeat” does it count as only 1 stream or does it count as multiple streams since it’s on repeat??? would really love to get an answer soon as possible&nb...
  • 0rangeJuice
  • Community Legend
  • 4598 Views
  • 1 replies
  • 0 likes
  • 4598 Views
  • 1 replies
  • 0 likes

Bad sound quality with iPhone.

My iPhone generates bad sound quality. Same settings on a Samsung and the quality is excellent. Anyone that knows what’s wrong? Have quality on max.

  • Casual Listener
  • My iPhone generates bad sound quality. Same settings on a Samsung and the quality is excellent. Anyone that knows what’s wrong?  Have quality on max.
  • Toby120
  • Casual Listener
  • 984 Views
  • 3 replies
  • 1 likes
  • 984 Views
  • 3 replies
  • 1 likes

Local Files in Playlist Not Showing Up on Iphone Although Synced

Have Mac Desktop App and IOS. I'm trying to be able to play two local songs from my playlist on my iphone, however, they do not show up in the playlist. On my iphone, the playlist says the correct number of songs (19), but the local file songs are mi...

  • Newbie
  • Have Mac Desktop App and IOS. I'm trying to be able to play two local songs from my playlist on my iphone, however, they do not show up in the playlist. On my iphone, the playlist says the ...
  • 348 Views
  • 0 replies
  • 0 likes
  • 348 Views
  • 0 replies
  • 0 likes

iPhone stops playing when I switch apps or lock screen

The subject says it all. Recently updated phone to iOS 8.1, noticed this problem today. Spotify will stop playing the track as soon as I leave the app (regardless of how I leave it), and refuses to play unless I'm in the application. Looked through t...

  • Casual Listener
  • The subject says it all.  Recently updated phone to iOS 8.1, noticed this problem today.  Spotify will stop playing the track as soon as I leave the app (regardless of how I leave it), and ...
  • JustTrynaHelp
  • Newbie
  • 56355 Views
  • 8 replies
  • 3 likes
  • 56355 Views
  • 8 replies
  • 3 likes

Unable to clear 'Your Saved Songs' from Recently Played

Hi, under 'Recently Played' on the Home page for the iOS app I have an icon called 'Your Saved Songs' - this has only appeared in the past week (see screenshot). There is no way to remove it as it doesn't appear in 'Your Library' under 'Recently Play...

  • Newbie
  • Hi, under 'Recently Played' on the Home page for the iOS app I have an icon called 'Your Saved Songs' - this has only appeared in the past week (see screenshot). There is no way to remove it as it do...
  • 264 Views
  • 0 replies
  • 0 likes
  • 264 Views
  • 0 replies
  • 0 likes

Solved!! Local Files in playlist not showing up

So I have about 19 custom songs in a playlist. They show up on my Android device but spotify on iOS 9.3.5 doesn't want to sync them. When I play one and tap the "Listen on this iPad" button it says "Song not downloaded"

  • Newbie
  • So I have about 19 custom songs in a playlist. They show up on my Android device but spotify on iOS 9.3.5 doesn't want to sync them. When I play one and tap the "Listen on this iPad" button it says "...
  • user-removed
  • Not applicable
  • 13161 Views
  • 1 replies
  • 0 likes
  • 13161 Views
  • 1 replies
  • 0 likes

iOS 11.3 no rewind button in lock screen or control centre

Since updating to iOS 11.3, the Spotify controls in the lock screen have changed preventing you from replaying the current song from the start or going backwards through previous songs. The rewind icon has been replaced by three bars and when clicked...

  • Casual Listener
  • Since updating to iOS 11.3, the Spotify controls in the lock screen have changed preventing you from replaying the current song from the start or going backwards through previous songs. The rewind ic...
  • davezharding
  • Casual Listener
  • 4414 Views
  • 5 replies
  • 4 likes
  • 4414 Views
  • 5 replies
  • 4 likes

Solved!! Running feature disappeared

Where has the running feature gone?!I updated the app on iphone 5c yesterday, now running 4.6.0.1466.I've tried logging out and in again, closing and opening the app. Don't want to reinstall the app unless i abolutely have to (would have to redownloa...

  • Regular
  • Where has the running feature gone?! I updated the app on iphone 5c yesterday, now running 4.6.0.1466. I've tried logging out and in again, closing and opening the app. Don't want to reinstall the ...
  • jacquihughez
  • Casual Listener
  • 19846 Views
  • 12 replies
  • 3 likes
  • 19846 Views
  • 12 replies
  • 3 likes

Particular local song seems to be "downloaded" but isn't playing offline

Hi folks, got an annoying problem: I put some local songs in a playlist of mine, which are all playing perfectly in offline mode except for this ONE song, which isn't.It's only playing in online mode with the desktop application running, else it won'...

  • Newbie
  • Hi folks,  got an annoying problem: I put some local songs in a playlist of mine, which are all playing perfectly in offline mode except for this ONE song, which isn't. It's only playing in on...
  • 369 Views
  • 0 replies
  • 0 likes
  • 369 Views
  • 0 replies
  • 0 likes