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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43363 Views

43 replies

10 likes

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  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109024 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1639 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301885 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127806 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

iPhone X + Gear S3 Frontier + Spotify App

PlanPremiumCountry PolandDeviceiPhone XOperating SystemiOS 11.4 My Question or Issue I have following problem, i recently bought Gear S3 Frontier to pair with my iPhone, I downloaded Spotify app on Gear S3, I have seen multiple videos on YouTube peop...

Newbie

Plan Premium Country  Poland Device iPhone X Operating System iOS 11.4   My Question or Issue  I have following problem, i recently bought Gear S3 Frontier to pair with my iP...

707 Views

0 replies

0 likes

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Unable to play the song 8TEEN on both windows player and IOS player

PlanPremiumCountry USADeviceiPhone and a desktop I builtOperating SystemiOS 11 and Windows 10 My Question or Issue All the songs in Spotify play properly except for one song: 8TEEN by Khalid. Every time I try to play it, it says "This song is not ava...

Casual Listener

Plan Premium Country  USA Device iPhone and a desktop I built Operating System iOS 11 and Windows 10   My Question or Issue  All the songs in Spotify play properly except for...

461 Views

0 replies

0 likes

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Música descargada en dispositivos diferentes

PlanPremiumCountry UruguayDeviceiPhone 7 - IPad Operating SystemiOS My Question or IssueUtilizó Spotify en dos dispositivos, pero nunca los uso al mismo tiempo. Mi problema es que todo lo que descargue o borre en mi iPhone, se descarga o borra tambié...

Newbie

Plan Premium Country  Uruguay Device iPhone 7 - IPad  Operating System iOS    My Question or Issue Utilizó Spotify en dos dispositivos, pero nunca los uso al mismo tiemp...

417 Views

0 replies

1 likes

  • 417 Views
  • 0 replies
  • 1 likes

Local Files from PC to iPhone

PlanPremiumCountry UKDeviceiPhone 5sOperating SystemiOS 11.4 My Question or Issue Sup, I was wondering how to get local files that I have on my PC version of Spotify on to my iPhone. I've tried searching through the internet to find the answer but no...

Casual Listener

  Plan Premium Country  UK Device iPhone 5s Operating System iOS 11.4   My Question or Issue  Sup,   I was wondering how to get local files that I have on my PC ...

433 Views

0 replies

0 likes

  • 433 Views
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Solved!! Premium and data

I’m going out of the country for about a month and a half and I want to know if I get premium will it still use up my data to listen to music after downloading it

Newbie

I’m going out of the country for about a month and a half and I want to know if I get premium will it still use up my data to listen to music after downloading it  

Bethany_Dawn

Community Legend

818 Views

1 replies

0 likes

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Spotify not playing songs?

So since the new spotify update, there was a thing where you could have songs “not play” and it would show a red circle with a line inside indicating that the song won’t be played anymore if you click it. But this was only for free accounts. Anywyas,...

Visitor

So since the new spotify update, there was a thing where you could have songs “not play” and it would show a red circle with a line inside indicating that the song won’t be played anymore if you clic...

Bittencourt

Spotify Star

742 Views

1 replies

0 likes

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  • 1 replies
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İ cant dowland spotify for iphone

When i start dowland ,confirmation massege coming screen i allowed and page dont open so dowland dont start how can i fix that bug PlanPremiumCountry TurkeyDevice(iPhone 7Operating Systemios 10 My Question or Issue

Newbie

When i start dowland ,confirmation massege coming screen i allowed and page dont open  so dowland dont start  how can i fix that bug   Plan Premium Country  Turkey Device (...

5iq-305lq9_u

Regular

513 Views

1 replies

0 likes

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  • 1 replies
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Can’t get the latest spotify update

PlanPremiumCountry USADeviceiPhone 8 PlusOperating SystemiOS 11 My Question or Issue I was very excited when spotify announced a big update for the app and although a lot of people don’t like it, I have tried it on a friend’s phone and personally enj...

Newbie

Plan Premium Country  USA Device iPhone 8 Plus Operating System iOS 11   My Question or Issue  I was very excited when spotify announced a big update for the app and although...

5iq-305lq9_u

Regular

1145 Views

1 replies

0 likes

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  • 1 replies
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Queue missing and and auto updates

How do i stop auto updates on my ipad? Spotify is the only app that auto updates EVEN THOUGH I DISABLED THEM ALL FOR IOS. After this auto update, the queue button is missing. Gotta have my button and no crazy updates

Casual Listener

How do i stop auto updates on my ipad? Spotify is the only app that auto updates EVEN THOUGH I DISABLED THEM ALL FOR IOS.   After this auto update, the queue button is missing.   Gotta ...

Law51

Casual Listener

883 Views

2 replies

0 likes

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Downloading local files on iPhone 7

PlanPremiumCountry FranceDevice(iPhone 7 and MacBook Pro) Operating System iOS My Question or Issue I have recently changed to an iPhone 7 and all my local files aren’t downloading anymore. i can download fine on my iPad, all songs are downloaded on ...

Newbie

Plan Premium Country  France Device (iPhone 7 and MacBook Pro)  Operating System iOS    My Question or Issue  I have recently changed to an iPhone 7 and all my local...

482 Views

0 replies

0 likes

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Adjusting Volume From iPhone/Google Audio Cast Combination

PlanPremiumCountryUSA Device(iPhone 7 with google audio cast)Operating System(latest iOS.) My Question or IssueWe listen to spotify via speakers connected with 1/8" cable from google audio cast "pucks" to the aux input of the speakers. It's a great w...

Regular

Plan Premium Country USA   Device (iPhone 7 with google audio cast) Operating System (latest iOS.)   My Question or Issue We listen to spotify via speakers connected with 1/...

637 Views

0 replies

0 likes

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Solved!!Superuser Contribution no radio option on my ios

hey guys, Ive got the latest version of the spotify ios app on the latest ios version on a iphone 6s. even though on my mac osx i can use radio stations and open artist/song stations, I cant find that option on my ios app (its not showing when i clic...

Casual Listener

hey guys, Ive got the latest version of the spotify ios app on the latest ios version on a iphone 6s. even though on my mac osx i can use radio stations and open artist/song stations, I cant find tha...

JoeyBon

Casual Listener

27952 Views

64 replies

19 likes

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  • 64 replies
  • 19 likes

Reverse sort order on recently added albums

Hello all,this is my first post here. So bear with me if make a mistake. I've tried to search for my problem but came up empty.Now on to my problem:On iOS I can't find a way to reverse the sort order on the recently added albums. On Android you have ...

Casual Listener

Hello all, this is my first post here. So bear with me if make a mistake. I've tried to search for my problem but came up empty. Now on to my problem: On iOS I can't find a way to reverse the sort...

FreeBird123

Casual Listener

740 Views

1 replies

0 likes

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Spotify blocks every output sound from other apps when playback is stopped on bluetooth

DeviceMacbook Pro Mid 2015Operating SystemMacOs High Sierra 10.13.4 My Question or IssueWhen I'm connected to my speaker through bluetooth and I stop the current playback in Spotify the output sound of every other app is muted. But if let the playbac...

Newbie

Device Macbook Pro Mid 2015 Operating System MacOs High Sierra 10.13.4   My Question or Issue When I'm connected to my speaker through bluetooth and I stop the current playback i...

2145 Views

0 replies

12 likes

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  • 0 replies
  • 12 likes

Spotify Equaliser BADLY Broken on iPhone

Any update on this issue? (from Ongoing Issues) I just tried the EQ on a borrowed, freshly-wiped iPhone 6s, with the latest Spotify download as of today, and the issue is still there. I dropped off the previous thread because you kept wasting my time...

Casual Listener

Any update on this issue? (from Ongoing Issues)   I just tried the EQ on a borrowed, freshly-wiped iPhone 6s, with the latest Spotify download as of today, and the issue is still there. ...

591 Views

0 replies

0 likes

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Playlist maker name visual glitch

PlanPremiumCountry UKDeviceiPod touch 6th genOperating SystemiOS 11.4My Question or IssueWhile downloading a playlist the artist name in the info screen continually expanded (see video)

Newbie

Plan Premium Country  UK Device iPod touch 6th gen Operating System iOS 11.4 My Question or Issue While downloading a playlist the artist name in the info screen continually expanded (s...

760 Views

0 replies

0 likes

  • 760 Views
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New "Video Cover" Function

Hey guys - today I noticed that by playing songs like "Feel It Still" or "So Far Away" on my iPhone X there is no normal cover anymore but a looping Video about 10-15 seconds. First i thought it was the full music video but also its awsome when my iP...

Regular

Hey guys - today I noticed that by playing songs like "Feel It Still" or "So Far Away" on my iPhone X there is no normal cover anymore but a looping Video about 10-15 seconds. First i thought it was ...

Fidde_

Newbie

24924 Views

6 replies

4 likes

iOS
iphone
  • 24924 Views
  • 6 replies
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Playback Failed - We’re not able to play this video in your location.

PlanPremiumCountry USA - WA - SeattleDeviceiPhone 7Operating SystemiOS 11.4 My Question or Issue Constantly music stops playing entirely when playing back from top playlists, or when shuffling an Artist. When I open the Spotify App to see what’s up, ...

Casual Listener

Plan Premium Country  USA - WA - Seattle Device iPhone 7 Operating System iOS 11.4   My Question or Issue  Constantly music stops playing entirely when playing back from top ...

Luke

Community Legend

7527 Views

3 replies

4 likes

iOS
location
Playback Failed
Premium
video
  • 7527 Views
  • 3 replies
  • 4 likes