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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232447 Views

27 replies

5 likes

  • 232447 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114012 Views

116 replies

13 likes

Other
  • 114012 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2291 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303903 Views

61 replies

16 likes

  • 303903 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129630 Views

19 replies

38 likes

  • 129630 Views
  • 19 replies
  • 38 likes

Spotify skips after 40 seconds to next/random songs on iPhone

HEADLINE: Spotify automatically skips to next song after 40 seconds. Plan:Premium trial Country:Netherlands Device:iPhone 6s OS:iOS 11.2 Issue:This is ruining my experience. I was considering paying the subscription fee after my trial is over but thi...

Regular

HEADLINE: Spotify automatically skips to next song after 40 seconds.   Plan: Premium trial   Country: Netherlands   Device: iPhone 6s   OS: iOS 11.2   Issue: T...

Ecnu

Regular

7423 Views

3 replies

1 likes

  • 7423 Views
  • 3 replies
  • 1 likes

Shuffle doesn’t work now after the update

So now that they’ve done this update the “shuffle play” button doesn’t shuffle my songs, they all play in sequence now and I can’t figure out how to make them shuffle now... I’m a free user and have an Apple iPhone, HELP!

Newbie

So now that they’ve done this update the “shuffle play” button doesn’t shuffle my songs, they all play in sequence now and I can’t figure out how to make them shuffle now... I’m a free user and have ...

k4n6nat_-x2mg

Newbie

2094 Views

4 replies

4 likes

  • 2094 Views
  • 4 replies
  • 4 likes

Shuffle play

Hi, I have premium account but still can't turn off shuffle play and trust me I tried everything..

Casual Listener

Hi, I have premium account but still can't turn off shuffle play and trust me I tried everything..     

3mdp-st_g21wo

Casual Listener

696 Views

1 replies

0 likes

  • 696 Views
  • 1 replies
  • 0 likes

I NEED HELP

PlanPremiumCountry BrazilDevice(iPhone 7)Operating System(iOS 11) My Question or Issue Hello everyone, well, recently I deleted my Facebook account and my spotify premium was using facebook data to make my spotify premium work, and today I changed my...

Visitor

Plan Premium Country  Brazil Device (iPhone 7) Operating System (iOS 11)   My Question or Issue   Hello everyone, well, recently I deleted my Facebook account and m...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

iphone x user interface

PlanFreeCountryUSA DeviceiPhone xOperating SystemiOS 11.4 My Question or Issue my user interface on my iphone x is completely different then how it normally on any other device, which i do not enjoy and would like to have the normal interface but don...

Regular

Plan Free Country USA  Device iPhone x Operating System iOS 11.4   My Question or Issue  my user interface on my iphone x is completely different then how it normally on...

Loxer

Community Legend

1872 Views

8 replies

1 likes

  • 1872 Views
  • 8 replies
  • 1 likes

Follow All button fails on facebook friend list

Plan PremiumCountry Argentina Device iPhone 6s Operating System iOS 10 Follow All button fails on facebook friend list

Newbie

Plan Premium Country Argentina   Device iPhone 6s   Operating System iOS 10     Follow All button fails on facebook friend list

330 Views

0 replies

0 likes

  • 330 Views
  • 0 replies
  • 0 likes

How do you view songs in your playlist?

PlanFreeCountryUS Device(iPhone X)Operating System(iOS 11.4) My Question or Issue Before the update I could see all the songs in my playlist, now don't know how to view which songs are in my playlists.

Newbie

Plan Free Country US   Device (iPhone X) Operating System (iOS 11.4)   My Question or Issue  Before the update I could see all the songs in my playlist, now don't know how t...

2678 Views

0 replies

1 likes

  • 2678 Views
  • 0 replies
  • 1 likes

Spotify automatically adding songs to playlist

PlanFreeCountry USADeviceiPhone 7Operating SystemiOS 11 My Question or Issue I'm making a playlist but there's two sections, one with "Songs you added" and the other with "Songs we added." I'm not sure if those songs Spotify automatically added are a...

Newbie

Plan Free Country  USA Device iPhone 7 Operating System iOS 11   My Question or Issue  I'm making a playlist but there's two sections, one with "Songs you added" and the othe...

LukasRocks1021

Music Fan

4120 Views

1 replies

3 likes

  • 4120 Views
  • 1 replies
  • 3 likes

Windows 10 sincronization

Hello!I add new songs to my computer (windows 10) and now I want to put in my iphone. Since a few days, the sincronization between the both devices doesn't works. Is there any bug in the app again?Thank's!!Edgar

Newbie

Hello! I add new songs to my  computer (windows 10) and now I want to put in my iphone. Since a few days, the sincronization between the both devices doesn't works. Is there any bug in the app ...

647 Views

0 replies

2 likes

  • 647 Views
  • 0 replies
  • 2 likes

Podcasts aren't updating

I am user in the US, have a premium account, and use primarily my iPhone to listen. My Question or Issue:Some daily podcasts I listen to, or twice-weekly (Up First, The Daily, etc...) that I KNOW are posted early in the morning do NOT update on Spoti...

Music Fan

I am user in the US, have a premium account, and use primarily my iPhone to listen.    My Question or Issue: Some daily podcasts I listen to, or twice-weekly (Up First, The Daily, etc......

3142 Views

0 replies

26 likes

  • 3142 Views
  • 0 replies
  • 26 likes

Customization of playlists (cover and description box)

PlanPremiumCountry UKDeviceiPhone 6Operating SystemiOS 11.4 Hi - more often than not, if I stop/pause Spotify, for example when I get to work, when I open the app again to restart from where I was, there is no now playing screen so I'm unable to rest...

Casual Listener

Plan Premium Country  UK Device iPhone 6 Operating System iOS 11.4   Hi - more often than not, if I stop/pause Spotify, for example when I get to work, when I open the app again to...

Holty

Casual Listener

636 Views

1 replies

0 likes

  • 636 Views
  • 1 replies
  • 0 likes

Spotify connection issues with sonos speakers

Most days I can play music no problem from the Spotify app but recently the Spotify app just won’t connect to any of my sonos speakers and I know there’s not a problem with them they play just fine when I use the sonos app the speakers show up on Spo...

Newbie

Most days I can play music no problem from the Spotify app but recently the Spotify app just won’t connect to any of my sonos speakers and I know there’s not a problem with them they play just fine w...

Ngin

Casual Listener

10676 Views

28 replies

16 likes

  • 10676 Views
  • 28 replies
  • 16 likes

Battery drain in iPhone 8, 8.4.52.796

Good morning,Since the last update of Spotify, the battery runs out quickly, between 3 or 4 times faster.Thanks and regards.

Newbie

Good morning, Since the last update of Spotify, the battery runs out quickly, between 3 or 4 times faster. Thanks and regards. 

X_Frontil

Casual Listener

1393 Views

4 replies

2 likes

  • 1393 Views
  • 4 replies
  • 2 likes

iOS on Bluetooth Fails to Send Proper Track Metadata

iOS devices send incosnsistent Track metadata over bluetooth. I've tested an android device with this same A2DP sink and all the correct metadata consistently appeared. On iOS however, the first track streamed with all the correct track meta-data (Ar...

Visitor

iOS devices send incosnsistent Track metadata over bluetooth. I've tested an android device with this same A2DP sink and all the correct metadata consistently appeared. On iOS however, the first trac...

964 Views

0 replies

1 likes

ios bluetooth bug
  • 964 Views
  • 0 replies
  • 1 likes

No notifications while listening to Spotify using iPhone and Apple Watch

PlanPremium Country USA DevicesiiPhone7plusApple Watch 3 Operating SystemiOiOS1.4 My Question or IssueI recently got the Apple Watch 3. When I run I listen to SpSpotifystreaming from my phone, not using the watch on cellular mode, also using BlBlueto...

Casual Listener

Plan Premium   Country  USA   Devices iiPhone7plus Apple Watch 3   Operating System iOiOS1.4   My Question or Issue I recently got the Apple Watch 3.  When...

Moemoe6434

Casual Listener

2040 Views

1 replies

1 likes

  • 2040 Views
  • 1 replies
  • 1 likes

iPhone X + Gear S3 Frontier + Spotify App

PlanPremiumCountry PolandDeviceiPhone XOperating SystemiOS 11.4 My Question or Issue I have following problem, i recently bought Gear S3 Frontier to pair with my iPhone, I downloaded Spotify app on Gear S3, I have seen multiple videos on YouTube peop...

Newbie

Plan Premium Country  Poland Device iPhone X Operating System iOS 11.4   My Question or Issue  I have following problem, i recently bought Gear S3 Frontier to pair with my iP...

713 Views

0 replies

0 likes

  • 713 Views
  • 0 replies
  • 0 likes

Unable to play the song 8TEEN on both windows player and IOS player

PlanPremiumCountry USADeviceiPhone and a desktop I builtOperating SystemiOS 11 and Windows 10 My Question or Issue All the songs in Spotify play properly except for one song: 8TEEN by Khalid. Every time I try to play it, it says "This song is not ava...

Casual Listener

Plan Premium Country  USA Device iPhone and a desktop I built Operating System iOS 11 and Windows 10   My Question or Issue  All the songs in Spotify play properly except for...

466 Views

0 replies

0 likes

  • 466 Views
  • 0 replies
  • 0 likes

Música descargada en dispositivos diferentes

PlanPremiumCountry UruguayDeviceiPhone 7 - IPad Operating SystemiOS My Question or IssueUtilizó Spotify en dos dispositivos, pero nunca los uso al mismo tiempo. Mi problema es que todo lo que descargue o borre en mi iPhone, se descarga o borra tambié...

Newbie

Plan Premium Country  Uruguay Device iPhone 7 - IPad  Operating System iOS    My Question or Issue Utilizó Spotify en dos dispositivos, pero nunca los uso al mismo tiemp...

422 Views

0 replies

1 likes

  • 422 Views
  • 0 replies
  • 1 likes

Local Files from PC to iPhone

PlanPremiumCountry UKDeviceiPhone 5sOperating SystemiOS 11.4 My Question or Issue Sup, I was wondering how to get local files that I have on my PC version of Spotify on to my iPhone. I've tried searching through the internet to find the answer but no...

Casual Listener

  Plan Premium Country  UK Device iPhone 5s Operating System iOS 11.4   My Question or Issue  Sup,   I was wondering how to get local files that I have on my PC ...

434 Views

0 replies

0 likes

  • 434 Views
  • 0 replies
  • 0 likes