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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30307 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94893 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

983 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293723 Views

60 replies

15 likes

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  • 60 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123693 Views

19 replies

38 likes

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Superuser Contribution Sort by Artist and then by Album

Hi, I’m new to Spotify. When I look at my Library and select Artist. Then if select any Artist, say Bob Dylan. I have 30+ Dylan albums in my library. Based on any previous music apps, I would expect to then be brought to a list of (Dylan’s) albums. B...

Casual Listener

Hi, I’m new to Spotify. When I look at my Library and select Artist. Then if select any Artist, say Bob Dylan. I have 30+ Dylan albums in my library. Based on any previous music apps, I would expect ...

Julian

Moderator

1892 Views

1 replies

0 likes

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Superuser Contribution Losing playlists already downloaded

I have a premium family subscription to Spotify and we have the 5 users but for quite some times now every now and then all the playlists/albums I have on my own iPhone somehow loses the songs which means I need to re download them? I don’t lose them...

Newbie

I have a premium family subscription to Spotify and we have the 5 users but for quite some times now every now and then all the playlists/albums I have on my own iPhone somehow loses the songs which ...

Julian

Moderator

1221 Views

3 replies

0 likes

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Superuser Contribution Offline Playlists

I have premium and have offline songs dowloaded to 3 devices. On one device when you go back online this message appears. Saying ive reached the maximum and it deletes all the downloads. Why is this happeing if I can use 3 devices offline? Its acting...

Newbie

I have premium and have offline songs dowloaded to 3 devices. On one device when you go back online this message appears. Saying ive reached the maximum and it deletes all the downloads. Why is this ...

Julian

Moderator

566 Views

1 replies

0 likes

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  • 1 replies
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Can’t find my profile on the new update

PlanFreeCountry EnglandDeviceiPhone 7Operatingios11 My Question or Issuemy phone automatically updated Spotify and I was trying to find a friend to follow them and the new search area won’t let me search for profiles. So she followed me so that I cou...

Newbie

  Plan Free Country  England Device iPhone 7 Operating ios11   My Question or Issue my phone automatically updated Spotify and I was trying to find a friend to follow them a...

en8-l73_lzxns

Newbie

709 Views

1 replies

0 likes

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  • 1 replies
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Disable album visuals in app?

Spotify Usernamemichielvanzeijl My Question or IssueI really dislike the visuals I get to see in the spotify app when I listen to (for example) the new Jon Hopkins - Singularity album. Is there a way to disable this 'feature'?

Casual Listener

Spotify Username michielvanzeijl       My Question or Issue I really dislike the visuals I get to see in the spotify app when I listen to (for example) the new Jon Hopkins - Sing...

michielvanzeijl

Casual Listener

2283 Views

4 replies

1 likes

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Superuser Contribution Spotify premium account , but I can't download my songs

I have a Spotify premium account , and when I press the download button , the button still stays grey and it says "waiting for download " , I have sufficient storage and software for Spotify to work and I'm only connected to Spotify on one device und...

Newbie

I have a Spotify premium account , and when I press the download button , the button still stays grey and it says "waiting for download " , I have sufficient storage and software for Spotify to work ...

meahtenoha

Spotify

955 Views

2 replies

0 likes

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Escuchar música con datos móviles

PlanFreeCountryEspaña DeviceIPhone 6Operating System iOS 11.3.1My Question or IssueHola! no puedo escuchar música con mis datos del móvil pero si con wifi. Cuando estoy con los datos activados se me cierra la aplicación! me pasa desde que tengo la nu...

Newbie

  Plan Free Country España  Device IPhone 6 Operating System  iOS 11.3.1 My Question or Issue Hola! no puedo escuchar música con mis datos del móvil pero si con wifi. Cuando ...

406 Views

0 replies

0 likes

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The random names when you sign up

Hello, I'm asking if there is a way to choose your own account name, because when I went to sign up a couple of months ago. My name is random 24 letter and number name which I ABSOLUTELY HATE! You should be able to make your own name, as I have seen ...

Casual Listener

Hello,    I'm asking if there is a way to choose your own account name, because when I went to sign up a couple of months ago. My name is random 24 letter and number name which I ABSOLUTE...

Turtle10

Casual Listener

820 Views

2 replies

0 likes

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Favorites being Un-Favorited

I just got Spotify yesterday, favorited a BUNCH of songs, but only some of them are in the favorites playlist. When I go to a song that I favorited yesterday, they aren’t favorited anymore. Why? I spent hours looking up songs and favoriting them and ...

Casual Listener

I just got Spotify yesterday, favorited a BUNCH of songs, but only some of them are in the favorites playlist. When I go to a song that I favorited yesterday, they aren’t favorited anymore. Why? I sp...

1_9p-c95zbke9

Casual Listener

539 Views

1 replies

0 likes

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Error Searching for Users

Planpremium Country USA DeviceiPhone7 Operating SystemiOS 11.3.1 My Question or IssueI am I able to use the spotify:user:username search command to retrieve user pages/playlists. Each attempt yields an “Error Occurred” message with no other informati...

Newbie

Plan premium   Country  USA   Device iPhone7   Operating System iOS 11.3.1   My Question or Issue I am I able to use the spotify:user:username search command to ...

415 Views

0 replies

0 likes

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iPhone bugs

PlanPremiumDeviceiPhone 6Operating Systemios 11 My Question or Issue HiI wanna know,why my downloaded playlists has been removed automatically.I forced to download three times in a week.How can i fix it?Thanks for paying attention.

Casual Listener

Plan Premium Device iPhone 6 Operating System ios 11   My Question or Issue  Hi I wanna know,why my downloaded playlists has been removed automatically. I forced to download three...

j3_u2ofh-7tx

Casual Listener

704 Views

2 replies

0 likes

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Albums on playlist won’t shuffle together

PlanPremiumCountry USADeviceiPhone XOperating SystemiOS 11 My Question or Issue I put three albums in a playlist and when I shuffle the playlist it only shuffles the songs within the albums and plays one album at a time. Is there a way to shuffle all...

Newbie

Plan Premium Country  USA Device iPhone X Operating System iOS 11   My Question or Issue  I put three albums in a playlist and when I shuffle the playlist it only shuffles th...

500 Views

0 replies

0 likes

  • 500 Views
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Scrobbles showing but not being recorded

I'm scrobbling today and the webpage shows the track I'm playing, but once the track has moved to the next one, there's no record of what i've just listened to, and the current track is showing as scrobbling. tl;dr - not recording scrobbles

Newbie

I'm scrobbling today and the webpage shows the track I'm playing, but once the track has moved to the next one, there's no record of what i've just listened to, and the current track is showing as sc...

favorite

Regular

1685 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Korean input error

When I try to type a Korean artist name in Korean characters in the search function on my iOS Spotify app, it comes up as ㄱㅣㅁ instead of 김. It’s probably a problem with a way the app is set to work with the keyboard. Thanks.

Casual Listener

When I try to type a Korean artist name in Korean characters in the search function on my iOS Spotify app, it comes up as ㄱㅣㅁ instead of 김. It’s probably a problem with a way the app is set to work w...

user-removed

Not applicable

1261 Views

3 replies

2 likes

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Solved!! ios - cant login

Hello everyoneMy problem is that i cant login into spotify on my iphone.I searched for previous answers so i tried login in with username/email and facebook and i changed my password 2 times. It always says (“we're currently experiencing problems”).....

Regular

Hello everyone My problem is that i cant login into spotify on my iphone. I searched for previous answers so i tried login in with username/email and facebook and i changed my password 2 times. &n...

Nico

Community Legend

5219 Views

9 replies

0 likes

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Video tab is not available?

PlanPremiumCountryCanadaDeviceiPhone 7Operating SystemiOS 11.3.1 My Question or Issue I looked up in my Spotify but I just can't find the 'Video' button under 'Browse'. Why is that?

Casual Listener

Plan Premium Country Canada Device iPhone 7 Operating System iOS 11.3.1   My Question or Issue   I looked up in my Spotify but I just can't find the 'Video' button under 'Browse'...

440 Views

0 replies

0 likes

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Solved!! Considering buying Apple AirPods will they work optimally with Spotify?

I really want to buy Apple Airpods but I don't want to use Apple Music because it sucks and I want to use Spotify with it but I'm not sure if they will work optimally.Can people please list all of the features between Apple AirPods and Spotify and th...

Newbie

I really want to buy Apple Airpods but I don't want to use Apple Music because it sucks and I want to use Spotify with it but I'm not sure if they will work optimally. Can people please list all of ...

e-k_d9hnt0yfj

Newbie

14058 Views

3 replies

0 likes

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Solved!! Spotify Premium not working on iPhone

Spotify UsernamedrinkycatPlanPremiumCountry DeviceiPhone 7+Operating System(iOS 11 My Question or Issue I just purchased Spotify Premium $9.99 for 3 mo. Through the website on my laptop. I then started the app up on my iPhone 7+ and it still says FRE...

Newbie

Spotify Username drinkycat Plan Premium Country   Device iPhone 7+ Operating System (iOS 11   My Question or Issue  I just purchased Spotify Premium $9.99 for 3 mo. Through...

Keanu_C

Community Legend

5521 Views

14 replies

1 likes

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  • 14 replies
  • 1 likes

Play queue has been moved

The play queue button in the top right on the iphone app has been replaced by the share button, anyway to change this back?

Newbie

The play queue button in the top right on the iphone app has been replaced by the share button, anyway to change this back?

SirgStudios19

Newbie

574 Views

1 replies

1 likes

  • 574 Views
  • 1 replies
  • 1 likes

I pressed shuffle play, then the playlist would play from the beginning

I pressed shuffle play, then it would play from the beginning. I can’t even find the shuffle play button on the bottom left. I don’t have premium. How can I do that without premium?

Newbie

I pressed shuffle play, then it would play from the beginning. I can’t even find the shuffle play button on the bottom left. I don’t have premium. How can I do that without premium?

486 Views

0 replies

1 likes

  • 486 Views
  • 0 replies
  • 1 likes