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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43357 Views

43 replies

10 likes

  • 43357 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109005 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301875 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127796 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! ARTIST RADIO disappeared on recent update

Hey there, My Spotify recently automatically updated and now I no longer have the function to click on an artist and select ‘Artist Radio’. Am I doing something wrong and have to click this feature back on or has the function been taken away for non-...

Casual Listener

Hey there,   My Spotify recently automatically updated and now I no longer have the function to click on an artist and select ‘Artist Radio’. Am I doing something wrong and have to click this ...

sephrinx

Regular

31662 Views

6 replies

0 likes

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  • 6 replies
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Favorited songs not appearing in "favorites" playlist

PlanFreeCountry USADeviceiPhone 5SOperating SystemiOS 10 My Question or Issue Favorite songs are not appearing in full favorites playlist and when I unfavorable songs they don't leave the playlist

Newbie

Plan Free Country  USA Device iPhone 5S Operating System iOS 10   My Question or Issue  Favorite songs are not appearing in full favorites playlist and when I unfavorable son...

462 Views

0 replies

0 likes

  • 462 Views
  • 0 replies
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texts

PlanPremiumCountry DeviceiPhone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When my boyfriend used to send me songs in texts from Spotify I would click on the song and it would take me to the song in Spotify and I co...

Casual Listener

Plan Premium Country   Device iPhone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  When my boyfriend used to send me songs in texts ...

494 Views

0 replies

0 likes

  • 494 Views
  • 0 replies
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Spotify won't update

DeviceiPhone SEOperating SystemiOS 11 My Question or Issue The new Spotify update won't register into my phone. I noticed this when all my friends told me about the new Spotify redesign and I tried to download it but it won't show up in my updates. I...

Casual Listener

  Device iPhone SE Operating System iOS 11   My Question or Issue  The new Spotify update won't register into my phone. I noticed this when all my friends told me about the new ...

Loxer

Community Legend

5778 Views

3 replies

0 likes

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  • 3 replies
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Missing songs from one of my playlists

Spotify UsernamedånjohannPlanFree/PremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Today I noticed all songs added to one of my playlists after 2018-01-19 are missing.The other playlists seems unaffected. I ...

Casual Listener

Spotify Username dånjohann Plan Free/Premium Country     Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Today I noticed all songs...

dånjohann

Casual Listener

757 Views

1 replies

0 likes

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  • 1 replies
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Shuffle order remains the same or almost the same when toggled off and back on

PlanPremiumCountryUnited StatesDeviceiPhone 7 PlusOperating SystemiOS 11.4 My Question or IssueEvery time I enable Shuffle on my 140-song-long "Favorites" playlist, the same handful of songs are queued up for playback. No matter how many times I disa...

Visitor

  Plan Premium Country United States Device iPhone 7 Plus Operating System iOS 11.4   My Question or Issue Every time I enable Shuffle on my 140-song-long "Favorites" playlist,&n...

BMW650i

Newbie

1240 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Spotify Automatically Starts Playing the Last Song I Was Listening To When Connected to Bluetooth

PlanPremiumCountry USADeviceiPhone 6Operating SystemiOS 11.4 My Question or IssueSpotify, recently, has started playing the last song or album I was listening to whenever I am connected to bluetooth and open the app. But only songs, not podcasts or a...

Casual Listener

Plan Premium Country  USA Device iPhone 6 Operating System iOS 11.4   My Question or Issue Spotify, recently, has started playing the last song or album I was listening to wheneve...

979 Views

0 replies

0 likes

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The Discover Weekly Like/Dislike buttons disappearing when cconnected to Bose Soundtouch speakers

PlanPremiumCountry AUDeviceiPhone 6 - simmilar issue with Windows app - in this situation the dislike button is present but it doesn't skip disliked songs while playing on the bose speekersOperating SystemiOS 10 My Question or IssueWhen I connect to ...

Newbie

Plan Premium Country  AU Device iPhone 6 - simmilar issue with Windows app - in this situation the dislike button is present but it doesn't skip disliked songs while playing on the bose spe...

819 Views

0 replies

3 likes

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Superuser Contribution Spotify turns on repeat by itself

I have the saved music available and every time I hit "no repeat" the next song comes on and it turns on repeat current song by itself. **bleep**?

Casual Listener

I have the saved music available and every time I hit "no repeat" the next song comes on and it turns on repeat current song by itself. **bleep**?

PaulLittlewood

Casual Listener

25182 Views

44 replies

22 likes

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  • 44 replies
  • 22 likes

Spotify using cellular data when turned off in settings

I always have cellular data turned off for spotify but I've noticed that if the song is already playing and my wifi connection goes down or out of range it starts using the cellular data and it has been eating up my data plan. Any ideas?

Newbie

I always have cellular data turned off for spotify but I've noticed that if the song is already playing and my wifi connection goes down or out of range it starts using the cellular data and it has b...

xsq7ei-f_cnn

Newbie

1495 Views

2 replies

1 likes

support
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  • 2 replies
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Please allow us to reorder our playlists in iOS.

I am a Premium for Family member and hve been for some time. I primarily listen on my iPhone 6S. I update iOS and the Spotify app accordingly. However, I am tired of not having the ability to reorder the display listing of my playlists. Default displ...

Regular

  I am a Premium for Family member and hve been for some time.  I primarily listen on my iPhone 6S.  I update iOS and the Spotify app accordingly.  However, I am tired of not hav...

Loxer

Community Legend

2630 Views

6 replies

7 likes

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  • 6 replies
  • 7 likes

New Update not available

Hi I have premium running on iOS and I keep seeing the new update everywhere (with the redesigned dock) and I cannot find it in the app store. I have the most recent apple operating system and I have tried reinstalling the app as well. I would apprec...

Casual Listener

Hi I have premium running on iOS and I keep seeing the new update everywhere (with the redesigned dock) and I cannot find it in the app store. I have the most recent apple operating system and I have...

faraway58

Casual Listener

781 Views

2 replies

0 likes

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  • 2 replies
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Solved!! How do I view my profile with the new update released on my iPhone?

How do I view my Profile (like my followers and whom I follow) with the new update released on my iPhone. There seems to be no button to view my profile....

Visitor

How do I view my Profile (like my followers and whom I follow) with the new update released on my iPhone. There seems to be no button to view my profile....

-rk6pk76b_sl

Newbie

11978 Views

8 replies

6 likes

  • 11978 Views
  • 8 replies
  • 6 likes

Artist name not shown on the car screen

PlanPremiumCountrySpainDeviceiPhone 6Operating SystemiOS 11.2.6 My Question or IssueWhen I connect by Bluetooth my iphone to the car the music on Spotify does not show the name of artist and song. With my old android it worked on the same car

Newbie

  Plan Premium Country Spain Device iPhone 6 Operating System iOS 11.2.6   My Question or Issue When I connect by Bluetooth my iphone to the car the music on Spotify does not sho...

666 Views

0 replies

0 likes

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Superuser Contribution Somebody stole my account

Spotify Username Plan Premium Country - Bulgaria Device iPhone SE, Lenova G575 Operating System iOS, Windows7 My Question or Issue Yesterday i bought spotify premium, but i couldn`t use it on my phone. Now when i logged in on the computer i saw a pro...

Newbie

Spotify Username Plan Premium Country - Bulgaria   Device iPhone SE, Lenova G575 Operating System iOS, Windows7   My Question or Issue Yesterday i bought spotify p...

Melody

Spotify

650 Views

1 replies

0 likes

  • 650 Views
  • 1 replies
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Can’t see my music only playlists

My Question or Issue The new app sucks. It won’t let me see all of my music. Even if I wanted to make a new playlist I can’t. I hate it.

Casual Listener

    My Question or Issue  The new app sucks. It won’t let me see all of my music. Even if I wanted to make a new playlist I can’t. I hate it. 

Loxer

Community Legend

1575 Views

6 replies

0 likes

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  • 6 replies
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Offline local music for iPhone

I followed all the instructions Spotify gave me, but I can't seem to listen to my local files playlists that I have on Spotify. For some reason they don't show up on my iPhone

Newbie

I followed all the instructions Spotify gave me, but I can't seem to listen to my local files playlists that I have on Spotify. For some reason they don't show up on my iPhone

622 Views

0 replies

0 likes

  • 622 Views
  • 0 replies
  • 0 likes