Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
36810 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102221 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
430907 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298917 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Sometimes you just don't want to buy the latest, coolest gadget; or upgrade to the latest OS. Sometimes you're very happy with what you have, and that's completely ok. But then sometimes you get left behind and, although your gadget still works fine;...
Sometimes you just don't want to buy the latest, coolest gadget; or upgrade to the latest OS. Sometimes you're very happy with what you have, and that's completely ok. But then sometimes you get ...
Regular
540869 Views
30 replies
35 likes
Hi guys was just curious if there is any way of changing the playlist songer order so the newest songs you add to your playlist are listed first and not last so it saves me from scrolling through hundreds of songs to play the most recent ones. Thanks
Hi guys was just curious if there is any way of changing the playlist songer order so the newest songs you add to your playlist are listed first and not last so it saves me from scrolling through hun...
Casual Listener
101775 Views
2 replies
11 likes
I have the spotify app for the iPhone, with a premium account and ever since the latest update I have no Radio option. I know it was removed for the free listeners but it was removed for me as well. Does anyone know how to enable this option again fo...
I have the spotify app for the iPhone, with a premium account and ever since the latest update I have no Radio option. I know it was removed for the free listeners but it was removed for me as well. ...
697 Views
0 replies
2 likes
My Question or Issue When I go to connect my Spotify account with Facebook by clicking ‘connect to to Facebook’ or ‘find friends’ (account set up with email not Facebook account) it says “your previously logged into Spotify with Facebook, would you l...
My Question or Issue When I go to connect my Spotify account with Facebook by clicking ‘connect to to Facebook’ or ‘find friends’ (account set up with email not Facebook account) it ...
779 Views
0 replies
1 likes
Hi, I have local files imported on my spotify account on my iMac (legit songs from iTunes). I have synced them to both my Macbook and my iPhone. They are perfectly fine on my laptop but on my phone most songs are less than half the length they should...
Hi, I have local files imported on my spotify account on my iMac (legit songs from iTunes). I have synced them to both my Macbook and my iPhone. They are perfectly fine on my laptop but on m...
577 Views
0 replies
0 likes
PlanFreeCountry BrazilDeviceiPhone 5sOperating SystemiOS 11.3.1 My Question or IssueThe app says it's not possible to get the Spotify premium, why?
Plan Free Country Brazil Device iPhone 5s Operating System iOS 11.3.1 My Question or Issue The app says it's not possible to get the Spotify premium, why?
Spotify Star
481 Views
1 replies
0 likes
is there a way to only filter out downloaded complete albums? I listen to complete albums often and it's not the easiest thing to try to sift through all my downloaded items to find a album. PlanPremiumCountry USDevice(iPhone 6SOperating System(iOS 1...
is there a way to only filter out downloaded complete albums? I listen to complete albums often and it's not the easiest thing to try to sift through all my downloaded items to find a album. ...
Music Fan
1670 Views
1 replies
0 likes
Hi, I’m having some trouble with the new Spotify app update. I wanted to create a new playlist and add a heap of new songs in there at once, but I can’t seem to find how. I don’t want to go through the tedious process off clicking on every song and a...
Hi, I’m having some trouble with the new Spotify app update. I wanted to create a new playlist and add a heap of new songs in there at once, but I can’t seem to find how. I don’t want to go t...
Community Legend
13198 Views
1 replies
3 likes
Hi, yesterday I was listening to artist radio as I usually do, however I woke up today went to put it on and the artist radio tab has disappeared. I am still currently listening to an artist radio I had set up yesterday so I know the feature must sti...
Hi, yesterday I was listening to artist radio as I usually do, however I woke up today went to put it on and the artist radio tab has disappeared. I am still currently listening to an artist radio I ...
Casual Listener
7438 Views
6 replies
2 likes
PlanPremiumCountryUnited StatesDeviceiPhone 7Operating SystemWindows 10 My Question or IssueHi. I accidently deleted my "liked from radio" playlist and I would really like to get it restored back, if someone could just help me. Thanks !
Plan Premium Country United States Device iPhone 7 Operating System Windows 10 My Question or Issue Hi. I accidently deleted my "liked from radio" playlist and I would really li...
Community Legend
1012 Views
3 replies
0 likes
PlanPremiumCountryAustralia Device(iPhone 6s plus)Operating System(iOS 11.3.1) My Question or Issue I have been using Spotify without issue for the last couple of months...however it has suddenly started to randomly dropout and lag and look for other...
Plan Premium Country Australia Device (iPhone 6s plus) Operating System (iOS 11.3.1) My Question or Issue I have been using Spotify without issue for the last c...
617 Views
0 replies
0 likes
I am on an iphone 7 and recently downloaded Spotify. None of the play/shuffle/radio functions work. They all simply say this is a premium service please upgrade.
I am on an iphone 7 and recently downloaded Spotify. None of the play/shuffle/radio functions work. They all simply say this is a premium service please upgrade.
1445 Views
0 replies
0 likes
Having dropped Spotify Premium to free to use Apple Music for the past 6 months, I decided to check on Spotify. I saw the newly updated screenshots in the App Store, downloaded Spotify, logged in and started learning the new UI. I decided aw, what th...
Having dropped Spotify Premium to free to use Apple Music for the past 6 months, I decided to check on Spotify. I saw the newly updated screenshots in the App Store, downloaded Spotify, logged in and...
Not applicable
980 Views
2 replies
1 likes
Hello there, Since the last iOS update I've experienced intermittent 'glitching' of audio playback with tracks that I have downloaded on the device, and not downloaded. I have deleted the app, and reinstalled it but i'm still encountering this proble...
Hello there, Since the last iOS update I've experienced intermittent 'glitching' of audio playback with tracks that I have downloaded on the device, and not downloaded. I have deleted the ap...
Music Fan
2162 Views
6 replies
1 likes
Hi, I noramlly connect my Ipad to my hometheater system and control it via my iphone or Macbook pro, I thought the volume control wasnt available so I looked and found that it exsists. Anyhow, I went ahead ant tried it, and from what ive tried, it se...
Hi, I noramlly connect my Ipad to my hometheater system and control it via my iphone or Macbook pro, I thought the volume control wasnt available so I looked and found that it exsists....
Newbie
44182 Views
32 replies
35 likes
not working, after 2 songs another 2 adverts came on!! False advertisement!
not working, after 2 songs another 2 adverts came on!! False advertisement!
Newbie
1055 Views
1 replies
1 likes
PlanPremiumCountryUSA DeviceiPhone 8 PlusOperating SystemiOS 11.3.1 My Question or IssueI'm trying to use the new voice search function, but even when I use the "suggested" searches, it says it can't recognize anything. I've tried multiple times, mul...
Plan Premium Country USA Device iPhone 8 Plus Operating System iOS 11.3.1 My Question or Issue I'm trying to use the new voice search function, but even when I use the "sugge...
932 Views
0 replies
0 likes
Hi, I’m new to Spotify. When I look at my Library and select Artist. Then if select any Artist, say Bob Dylan. I have 30+ Dylan albums in my library. Based on any previous music apps, I would expect to then be brought to a list of (Dylan’s) albums. B...
Hi, I’m new to Spotify. When I look at my Library and select Artist. Then if select any Artist, say Bob Dylan. I have 30+ Dylan albums in my library. Based on any previous music apps, I would expect ...
Moderator
1913 Views
1 replies
0 likes
I have a premium family subscription to Spotify and we have the 5 users but for quite some times now every now and then all the playlists/albums I have on my own iPhone somehow loses the songs which means I need to re download them? I don’t lose them...
I have a premium family subscription to Spotify and we have the 5 users but for quite some times now every now and then all the playlists/albums I have on my own iPhone somehow loses the songs which ...
Moderator
1241 Views
3 replies
0 likes
I have premium and have offline songs dowloaded to 3 devices. On one device when you go back online this message appears. Saying ive reached the maximum and it deletes all the downloads. Why is this happeing if I can use 3 devices offline? Its acting...
I have premium and have offline songs dowloaded to 3 devices. On one device when you go back online this message appears. Saying ive reached the maximum and it deletes all the downloads. Why is this ...
Moderator
579 Views
1 replies
0 likes
