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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

246084 Views

56 replies

13 likes

  • 246084 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

161423 Views

507 replies

108 likes

  • 161423 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

109437 Views

19 replies

38 likes

  • 109437 Views
  • 19 replies
  • 38 likes

Superuser Contribution Account problems!!!!

So I had an account a few years ago and I quit using it. About six months ago I made a new account with my second email address and have premium ever since. I just forgot my password and tried logging out and resetting it but when I logged in it open...

Newbie

So I had an account a few years ago and I quit using it. About six months ago I made a new account with my second email address and have premium ever since. I just forgot my password and tried loggin...

Melody

Spotify

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

App won’t allow me to login

Just loaded app onto my iPhone 7. The app won’t allow to be click login or create new account. Have tried to delete and reload a few times and nothing.

Visitor

Just loaded app onto my iPhone 7. The app won’t allow to be click login or create new account. Have tried to delete and reload a few times and nothing.

user-removed

Not applicable

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Superuser Contribution Scrolling through songs causes crash

If I scroll through my saved songs, and scroll as far as “R” the app freezes for a few seconds, and then immediately crashes. This happens every single time. (iOS 11.2.6, iPhone 6 Plus)

Casual Listener

If I scroll through my saved songs, and scroll as far as “R” the app freezes for a few seconds, and then immediately crashes. This happens every single time. (iOS 11.2.6, iPhone 6 Plus)

dannychewessa

Casual Listener

1462 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Can't find saved songs?

Hello, So the new spotify update is really confusing. I had saved a bunch of music and I can't find out where they all went. Only 25% are in the 'Favorites' playlist. There's no library or anything... just playlists.

Visitor

Hello,   So the new spotify update is really confusing. I had saved a bunch of music and I can't find out where they all went. Only 25% are in the 'Favorites' playlist. There's no library or a...

MattSuda

Spotify Star

23374 Views

2 replies

6 likes

  • 23374 Views
  • 2 replies
  • 6 likes

Spotify iOS Premium is skipping songs

After about 10-20 seconds, the app skips to the next song.

Newbie

After about 10-20 seconds, the app skips to the next song.

user-removed

Not applicable

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Bad sound quality with iPhone.

My iPhone generates bad sound quality. Same settings on a Samsung and the quality is excellent. Anyone that knows what’s wrong? Have quality on max.

Casual Listener

My iPhone generates bad sound quality. Same settings on a Samsung and the quality is excellent. Anyone that knows what’s wrong?  Have quality on max.

Toby120

Casual Listener

1214 Views

3 replies

1 likes

  • 1214 Views
  • 3 replies
  • 1 likes

Solved!! Won't sign me in on a new iPhone I am trying to install on

I've just d/l'd the app to a new iPhone i got. After entering my login info, it just hangs, just showing those three circles as if it's trying to log in. I can log into my new laptop fine, so I know the account info is fine.

Regular

I've just d/l'd the app to a new iPhone i got.  After entering my login info, it just hangs, just showing those three circles as if it's trying to log in.  I can log into my new laptop fine...

Nico

Community Legend

1745 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Folder Downloads

Hi, Is there any way to download all playlists/albums in a folder, ideally automatically downloading any new playlists/albums added to that folder? Cheers in advance

Newbie

Hi,    Is there any way to download all playlists/albums in a folder, ideally automatically downloading any new playlists/albums added to that folder?   Cheers in advance &nbs...

Nico

Community Legend

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Solved!! Music cuts out

So my music will randomly cut out but only on my playlists. And I have my WiFi on. It will just randomly cut out. What should I do ?

Newbie

So my music will randomly cut out but only on my playlists. And I have my WiFi on. It will just randomly cut out. What should I do ? 

Nico

Community Legend

956 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Random skips

When I go to play a song on my phone, it would sometimes skip that song. Since I’m not using premium, that’s pretty annoying for me since I can’t go back to that song. Is there any fix for this? Thx.

Newbie

When I go to play a song on my phone, it would sometimes skip that song. Since I’m not using premium, that’s pretty annoying for me since I can’t go back to that song. Is there any fix for this? Thx.

Robert_W

Community Legend

572 Views

1 replies

1 likes

  • 572 Views
  • 1 replies
  • 1 likes

x

,

Casual Listener

,

Maxim

Spotify Star

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

New updates

I am a consistent user of this app and have never purchased premium I got the masters update on my phone and find it very hard to use. Only 1 out of 5 of all my albums have saved and I can’t find any songs. I also can’t access my friends account to f...

Casual Listener

I am a consistent user of this app and have never purchased premium I got the masters update on my phone and find it very hard to use. Only 1 out of 5 of all my albums have saved and I can’t find any...

MattSuda

Spotify Star

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Cannot login with facebook on my iphone

Hi, i spent 2 hours reading existing posts on that topic and try some of the suggestions unsuccessfully. Ä i got no error message after choosing facebook to login, but the app always redirects me on the login page (loop). I made sure to log out every...

Casual Listener

Hi,    i spent 2 hours reading existing posts on that topic and try some of the suggestions unsuccessfully. Ä   i got no error message after choosing facebook to login, but the app...

Tboillat

Casual Listener

742 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Shuffle function missing

For some reason my shuffle function is gone missing. Instead there is a heart at the same place. Help me!

Casual Listener

For some reason my shuffle function is gone missing. Instead there is a heart at the same place. Help me!

Nico

Community Legend

1719 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Troubleshooting ipod 4.gen ios 6.1.6 app 1.8.1.8

Hi,unfortunately my spotify app stopped playing anything on my old ipod. My guess, Spotifys attemt to block untruhtful users blocked my ipod too. Since it almost stopped playing aroud the same time in march earlier this year.... Anyone having the sam...

Casual Listener

Hi, unfortunately my spotify app stopped playing anything on my old ipod. My guess, Spotifys attemt to block untruhtful users blocked my ipod too. Since it almost stopped playing aroud the same time...

468 Views

0 replies

0 likes

ipod
  • 468 Views
  • 0 replies
  • 0 likes

Library search not working properly

I've noticed that library search does not always find the song and it's much more than just one song. For example in screenshot1 I want to find a song 'Adventure', so I start typing 'Ad' and the song I'm looking for shows up in results. However if I ...

Newbie

I've noticed that library search does not always find the song and it's much more than just one song. For example in screenshot1 I want to find a song 'Adventure', so I start typing 'Ad' and the song...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

Apple EarPods simply skipping, pausing or speeding up music

So, in the last 15 months I’ve had two iPhone 7s, (one faulty and replaced, one stolen) and have just upgraded to an iPhone X. With each phone I have experienced the same issue. When using Spotify, my music either jumps, pauses, and most recently ran...

Visitor

So, in the last 15 months I’ve had two iPhone 7s, (one faulty and replaced, one stolen) and have just upgraded to an iPhone  X. With each phone I have experienced the same issue. When using Spot...

1525 Views

0 replies

1 likes

  • 1525 Views
  • 0 replies
  • 1 likes

Local files not transferring to new iphone

I've just upgraded iphones from a 6s to 8 and my local files on my mac are not transferring to my new phone.I've tried uninstalling spotify on phone and mac, reloading the local files to spotify and flicking the download buttons on and off. Why are t...

Newbie

I've just upgraded iphones from a 6s to 8 and my local files on my mac are not transferring to my new phone. I've tried uninstalling spotify on phone and mac, reloading the local files to spotify an...

260 Views

0 replies

0 likes

  • 260 Views
  • 0 replies
  • 0 likes