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iOS (iPhone, iPad)

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237560 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118759 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2696 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305493 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130824 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

How to save a song with the new update

I want to save song with the new update but I can’t it just only goes to my “favorite playlist” but I don’t want to “like” the song I want to save it

Newbie

I want to save song with the new update but I can’t it just only goes to my “favorite playlist” but I don’t want to “like” the song I want to save it 

Maxim

Spotify Star

8099 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Shuffle play is playing the same loop of songs

PlanFreeCountry USADeviceiPhone 7Operating SystemIOS 10 My Question or Issue Every time I press shuffle play on any of my playlists, it plays the same loop of songs. I'll play a playlist and then a couple hours later shuffle play the same playlist an...

Newbie

Plan Free Country  USA Device iPhone 7 Operating System IOS 10   My Question or Issue  Every time I press shuffle play on any of my playlists, it plays the same loop of songs...

rwc1987

Casual Listener

1660 Views

1 replies

1 likes

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  • 1 replies
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Shuffle all music on iOS is only playing songs from select few albums

Premium PlanUS iphone 6 iOS 11.3.1 I have downloaded several albums and playlists from spotify onto my device for offline listening, but when I go to library/songs/shuffle play, it only plays from a select number of albums or artists. (I can't tell w...

Casual Listener

  Premium Plan US     iphone 6   iOS 11.3.1   I have downloaded several albums and playlists from spotify onto my device for offline listening, but when I ...

694 Views

0 replies

0 likes

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Spotify won’t play certain songs

I have had Spotify premium for about a year and a half and yesterday I got the iPhone X. For some reason Spotify won’t play certain songs. It just won’t. Please help

Newbie

I have had Spotify premium for about a year and a half and yesterday I got the iPhone X. For some reason Spotify won’t play certain songs. It just won’t. Please help 

Keanu_C

Community Legend

1101 Views

1 replies

1 likes

  • 1101 Views
  • 1 replies
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spotify adds music

hey spotify adds thier own music in my playlist I think its really annoying so how do I remove that function?

Newbie

hey spotify adds thier own music in my playlist I think its really annoying so how do I remove that function?

468 Views

0 replies

0 likes

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Start with 1 playlist and 2nd song automatically jumps to another playlist

PlanPremiumCountryUSADeviceiPhone 8Operating SystemIOS10 My Question or IssueI recently joined one of my family’s playlist made for our vacation and now every time I start to play another playlist, it will play 1 song and then automatically jump to s...

Newbie

Plan Premium Country USA Device iPhone 8 Operating System IOS10    My Question or Issue I recently joined one of my family’s playlist made for our vacation and now every time I st...

418 Views

0 replies

0 likes

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Spotify Premium Trial Ended

My spotify premium trial ended today (May 30) BUT my credit card info is still being shown, how do I get rid of it as I don't want to be charged.

Visitor

  My spotify premium trial ended today (May 30) BUT my credit card info is still being shown, how do I get rid of it as I don't want to be charged. 

Hubo

Community Legend

663 Views

1 replies

0 likes

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'Followed' Artists are not 'Followed' a few moments later.....

I click 'follow' on certain artists, then I go back to them moments later and they are not 'followed'Why would this be happening?Is it because I jump from mobile data to WIFI? Thanks for the assistance.

Newbie

I click 'follow' on certain artists, then I go back to them moments later and they are not 'followed' Why would this be happening? Is it because I jump from mobile data to WIFI?   Thank...

744 Views

0 replies

0 likes

artists
disappear
follow
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Back button not working thru iPod USB connector

PlanPremiumCountry DeviceiPhone XOperating SystemiOS 11 My Question or Issue Our car (Honda Jazz/Fit 2011) has an USB "iPod" connector which we can control thru buttons on the dashboard. There are button to go back, forward, play/pause change the vol...

Newbie

Plan Premium Country   Device iPhone X Operating System iOS 11   My Question or Issue   Our car (Honda Jazz/Fit 2011) has an USB "iPod" connector which we can control thru b...

638 Views

0 replies

0 likes

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Superuser Contribution Why can’t I change music quality or play podcasts while connected to my Samsung MS750 soundbar?

Is there something I’m missing here?premium account iPhone 8 Plus see the messages in the screenshots

Casual Listener

Is there something I’m missing here? premium account  iPhone 8 Plus  see the messages in the screenshots   

this1marcel

Gig Goer

1492 Views

3 replies

0 likes

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  • 3 replies
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Solved!! ARTIST RADIO disappeared on recent update

Hey there, My Spotify recently automatically updated and now I no longer have the function to click on an artist and select ‘Artist Radio’. Am I doing something wrong and have to click this feature back on or has the function been taken away for non-...

Casual Listener

Hey there,   My Spotify recently automatically updated and now I no longer have the function to click on an artist and select ‘Artist Radio’. Am I doing something wrong and have to click this ...

sephrinx

Regular

31762 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Favorited songs not appearing in "favorites" playlist

PlanFreeCountry USADeviceiPhone 5SOperating SystemiOS 10 My Question or Issue Favorite songs are not appearing in full favorites playlist and when I unfavorable songs they don't leave the playlist

Newbie

Plan Free Country  USA Device iPhone 5S Operating System iOS 10   My Question or Issue  Favorite songs are not appearing in full favorites playlist and when I unfavorable son...

472 Views

0 replies

0 likes

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texts

PlanPremiumCountry DeviceiPhone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When my boyfriend used to send me songs in texts from Spotify I would click on the song and it would take me to the song in Spotify and I co...

Casual Listener

Plan Premium Country   Device iPhone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  When my boyfriend used to send me songs in texts ...

508 Views

0 replies

0 likes

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Spotify won't update

DeviceiPhone SEOperating SystemiOS 11 My Question or Issue The new Spotify update won't register into my phone. I noticed this when all my friends told me about the new Spotify redesign and I tried to download it but it won't show up in my updates. I...

Casual Listener

  Device iPhone SE Operating System iOS 11   My Question or Issue  The new Spotify update won't register into my phone. I noticed this when all my friends told me about the new ...

Loxer

Community Legend

5793 Views

3 replies

0 likes

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  • 3 replies
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Missing songs from one of my playlists

Spotify UsernamedånjohannPlanFree/PremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Today I noticed all songs added to one of my playlists after 2018-01-19 are missing.The other playlists seems unaffected. I ...

Casual Listener

Spotify Username dånjohann Plan Free/Premium Country     Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Today I noticed all songs...

dånjohann

Casual Listener

763 Views

1 replies

0 likes

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  • 1 replies
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Shuffle order remains the same or almost the same when toggled off and back on

PlanPremiumCountryUnited StatesDeviceiPhone 7 PlusOperating SystemiOS 11.4 My Question or IssueEvery time I enable Shuffle on my 140-song-long "Favorites" playlist, the same handful of songs are queued up for playback. No matter how many times I disa...

Visitor

  Plan Premium Country United States Device iPhone 7 Plus Operating System iOS 11.4   My Question or Issue Every time I enable Shuffle on my 140-song-long "Favorites" playlist,&n...

BMW650i

Newbie

1257 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Spotify Automatically Starts Playing the Last Song I Was Listening To When Connected to Bluetooth

PlanPremiumCountry USADeviceiPhone 6Operating SystemiOS 11.4 My Question or IssueSpotify, recently, has started playing the last song or album I was listening to whenever I am connected to bluetooth and open the app. But only songs, not podcasts or a...

Casual Listener

Plan Premium Country  USA Device iPhone 6 Operating System iOS 11.4   My Question or Issue Spotify, recently, has started playing the last song or album I was listening to wheneve...

994 Views

0 replies

0 likes

  • 994 Views
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