Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43357 Views

43 replies

10 likes

  • 43357 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109005 Views

116 replies

13 likes

Other
  • 109005 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
  • 1638 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301875 Views

62 replies

16 likes

  • 301875 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127796 Views

19 replies

38 likes

  • 127796 Views
  • 19 replies
  • 38 likes

Can’t find my profile on the new update

PlanFreeCountry EnglandDeviceiPhone 7Operatingios11 My Question or Issuemy phone automatically updated Spotify and I was trying to find a friend to follow them and the new search area won’t let me search for profiles. So she followed me so that I cou...

Newbie

  Plan Free Country  England Device iPhone 7 Operating ios11   My Question or Issue my phone automatically updated Spotify and I was trying to find a friend to follow them a...

en8-l73_lzxns

Newbie

736 Views

1 replies

0 likes

  • 736 Views
  • 1 replies
  • 0 likes

Disable album visuals in app?

Spotify Usernamemichielvanzeijl My Question or IssueI really dislike the visuals I get to see in the spotify app when I listen to (for example) the new Jon Hopkins - Singularity album. Is there a way to disable this 'feature'?

Casual Listener

Spotify Username michielvanzeijl       My Question or Issue I really dislike the visuals I get to see in the spotify app when I listen to (for example) the new Jon Hopkins - Sing...

michielvanzeijl

Casual Listener

2343 Views

4 replies

1 likes

  • 2343 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify premium account , but I can't download my songs

I have a Spotify premium account , and when I press the download button , the button still stays grey and it says "waiting for download " , I have sufficient storage and software for Spotify to work and I'm only connected to Spotify on one device und...

Newbie

I have a Spotify premium account , and when I press the download button , the button still stays grey and it says "waiting for download " , I have sufficient storage and software for Spotify to work ...

meahtenoha

Spotify

995 Views

2 replies

0 likes

  • 995 Views
  • 2 replies
  • 0 likes

Escuchar música con datos móviles

PlanFreeCountryEspaña DeviceIPhone 6Operating System iOS 11.3.1My Question or IssueHola! no puedo escuchar música con mis datos del móvil pero si con wifi. Cuando estoy con los datos activados se me cierra la aplicación! me pasa desde que tengo la nu...

Newbie

  Plan Free Country España  Device IPhone 6 Operating System  iOS 11.3.1 My Question or Issue Hola! no puedo escuchar música con mis datos del móvil pero si con wifi. Cuando ...

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

The random names when you sign up

Hello, I'm asking if there is a way to choose your own account name, because when I went to sign up a couple of months ago. My name is random 24 letter and number name which I ABSOLUTELY HATE! You should be able to make your own name, as I have seen ...

Casual Listener

Hello,    I'm asking if there is a way to choose your own account name, because when I went to sign up a couple of months ago. My name is random 24 letter and number name which I ABSOLUTE...

Turtle10

Casual Listener

853 Views

2 replies

0 likes

  • 853 Views
  • 2 replies
  • 0 likes

Favorites being Un-Favorited

I just got Spotify yesterday, favorited a BUNCH of songs, but only some of them are in the favorites playlist. When I go to a song that I favorited yesterday, they aren’t favorited anymore. Why? I spent hours looking up songs and favoriting them and ...

Casual Listener

I just got Spotify yesterday, favorited a BUNCH of songs, but only some of them are in the favorites playlist. When I go to a song that I favorited yesterday, they aren’t favorited anymore. Why? I sp...

1_9p-c95zbke9

Casual Listener

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

Error Searching for Users

Planpremium Country USA DeviceiPhone7 Operating SystemiOS 11.3.1 My Question or IssueI am I able to use the spotify:user:username search command to retrieve user pages/playlists. Each attempt yields an “Error Occurred” message with no other informati...

Newbie

Plan premium   Country  USA   Device iPhone7   Operating System iOS 11.3.1   My Question or Issue I am I able to use the spotify:user:username search command to ...

432 Views

0 replies

0 likes

  • 432 Views
  • 0 replies
  • 0 likes

iPhone bugs

PlanPremiumDeviceiPhone 6Operating Systemios 11 My Question or Issue HiI wanna know,why my downloaded playlists has been removed automatically.I forced to download three times in a week.How can i fix it?Thanks for paying attention.

Casual Listener

Plan Premium Device iPhone 6 Operating System ios 11   My Question or Issue  Hi I wanna know,why my downloaded playlists has been removed automatically. I forced to download three...

j3_u2ofh-7tx

Casual Listener

732 Views

2 replies

0 likes

  • 732 Views
  • 2 replies
  • 0 likes

Albums on playlist won’t shuffle together

PlanPremiumCountry USADeviceiPhone XOperating SystemiOS 11 My Question or Issue I put three albums in a playlist and when I shuffle the playlist it only shuffles the songs within the albums and plays one album at a time. Is there a way to shuffle all...

Newbie

Plan Premium Country  USA Device iPhone X Operating System iOS 11   My Question or Issue  I put three albums in a playlist and when I shuffle the playlist it only shuffles th...

508 Views

0 replies

0 likes

  • 508 Views
  • 0 replies
  • 0 likes

Scrobbles showing but not being recorded

I'm scrobbling today and the webpage shows the track I'm playing, but once the track has moved to the next one, there's no record of what i've just listened to, and the current track is showing as scrobbling. tl;dr - not recording scrobbles

Newbie

I'm scrobbling today and the webpage shows the track I'm playing, but once the track has moved to the next one, there's no record of what i've just listened to, and the current track is showing as sc...

favorite

Regular

1742 Views

3 replies

1 likes

  • 1742 Views
  • 3 replies
  • 1 likes

Korean input error

When I try to type a Korean artist name in Korean characters in the search function on my iOS Spotify app, it comes up as ㄱㅣㅁ instead of 김. It’s probably a problem with a way the app is set to work with the keyboard. Thanks.

Casual Listener

When I try to type a Korean artist name in Korean characters in the search function on my iOS Spotify app, it comes up as ㄱㅣㅁ instead of 김. It’s probably a problem with a way the app is set to work w...

user-removed

Not applicable

1307 Views

3 replies

2 likes

  • 1307 Views
  • 3 replies
  • 2 likes

Solved!! ios - cant login

Hello everyoneMy problem is that i cant login into spotify on my iphone.I searched for previous answers so i tried login in with username/email and facebook and i changed my password 2 times. It always says (“we're currently experiencing problems”).....

Regular

Hello everyone My problem is that i cant login into spotify on my iphone. I searched for previous answers so i tried login in with username/email and facebook and i changed my password 2 times. &n...

Nico

Community Legend

5261 Views

9 replies

0 likes

  • 5261 Views
  • 9 replies
  • 0 likes

Video tab is not available?

PlanPremiumCountryCanadaDeviceiPhone 7Operating SystemiOS 11.3.1 My Question or Issue I looked up in my Spotify but I just can't find the 'Video' button under 'Browse'. Why is that?

Casual Listener

Plan Premium Country Canada Device iPhone 7 Operating System iOS 11.3.1   My Question or Issue   I looked up in my Spotify but I just can't find the 'Video' button under 'Browse'...

463 Views

0 replies

0 likes

  • 463 Views
  • 0 replies
  • 0 likes

Solved!! Considering buying Apple AirPods will they work optimally with Spotify?

I really want to buy Apple Airpods but I don't want to use Apple Music because it sucks and I want to use Spotify with it but I'm not sure if they will work optimally.Can people please list all of the features between Apple AirPods and Spotify and th...

Newbie

I really want to buy Apple Airpods but I don't want to use Apple Music because it sucks and I want to use Spotify with it but I'm not sure if they will work optimally. Can people please list all of ...

e-k_d9hnt0yfj

Newbie

14119 Views

3 replies

0 likes

  • 14119 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Premium not working on iPhone

Spotify UsernamedrinkycatPlanPremiumCountry DeviceiPhone 7+Operating System(iOS 11 My Question or Issue I just purchased Spotify Premium $9.99 for 3 mo. Through the website on my laptop. I then started the app up on my iPhone 7+ and it still says FRE...

Newbie

Spotify Username drinkycat Plan Premium Country   Device iPhone 7+ Operating System (iOS 11   My Question or Issue  I just purchased Spotify Premium $9.99 for 3 mo. Through...

Keanu_C

Community Legend

5650 Views

14 replies

1 likes

  • 5650 Views
  • 14 replies
  • 1 likes

Play queue has been moved

The play queue button in the top right on the iphone app has been replaced by the share button, anyway to change this back?

Newbie

The play queue button in the top right on the iphone app has been replaced by the share button, anyway to change this back?

SirgStudios19

Newbie

598 Views

1 replies

1 likes

  • 598 Views
  • 1 replies
  • 1 likes

I pressed shuffle play, then the playlist would play from the beginning

I pressed shuffle play, then it would play from the beginning. I can’t even find the shuffle play button on the bottom left. I don’t have premium. How can I do that without premium?

Newbie

I pressed shuffle play, then it would play from the beginning. I can’t even find the shuffle play button on the bottom left. I don’t have premium. How can I do that without premium?

510 Views

0 replies

1 likes

  • 510 Views
  • 0 replies
  • 1 likes

Troubleshooting streaming when not connected to wifi

PlanPremiumCountryUSA DeviceiPhone 6Operating SystemiOS 10 My Question or IssueFor the last three weeks or so, Spotify hasn't let me stream music on my phone (other than music I've downloaded) when I'm not connected to wifi - it says "connecting..." ...

Newbie

Plan Premium Country USA  Device iPhone 6 Operating System iOS 10   My Question or Issue For the last three weeks or so, Spotify hasn't let me stream music on my phone (other than...

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
  • 0 likes

iPhone 7+; Spotify will not connect to built in chrome cast

PlanPremmiumCountry USA DeviceIPHONE 7+Operating SystemiOS 11.3.1 My Question or Issue For two months my chrome cast has not shown up in my devices on my Spotify app. It’s driving me crazy. I’ve tried everything and still nothing is helping. Any tips...

Newbie

Plan Premmium Country  USA  Device IPHONE 7+ Operating System iOS 11.3.1   My Question or Issue  For two months my chrome cast has not shown up in my devices on my Spoti...

415 Views

0 replies

2 likes

  • 415 Views
  • 0 replies
  • 2 likes

Large playlist switches to playlist radio with no discernible pattern

PlanPremiumCountry USADeviceiPhone 6Operating System11.3.1 My Question or IssueI have a large playlist (1000+ songs) and have noticed that after a certain number of songs are played, it defaults to playlist radio, sometimes a couple of times a day. I...

Newbie

Plan Premium Country  USA Device iPhone 6 Operating System 11.3.1   My Question or Issue I have a large playlist (1000+ songs) and have noticed that after a certain number of song...

440 Views

0 replies

0 likes

  • 440 Views
  • 0 replies
  • 0 likes