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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29438 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94164 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

959 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293456 Views

60 replies

15 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123553 Views

19 replies

38 likes

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How do you rearrange the order that playlists are listed (iPhone)

I am trying to figure out how to rearrange my playlists on the iOS app. I can't seem to find the option to rearrange them without needing to use the desktop app. I see that I can sort by Custom or Name, but I am trying to find a way to manually drag ...

Casual Listener

I am trying to figure out how to rearrange my playlists on the iOS app. I can't seem to find the option to rearrange them without needing to use the desktop app. I see that I can sort by Custom or Na...

Volcanon

Casual Listener

20712 Views

6 replies

14 likes

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Se me borra la música descargada

Buenos días. Tengo un problema con una playlist. Cuando la intento descargar o seguir se me borra toda la música que tengo descargada, no sé si será un problema de esa playlist en específico o mi cuenta, es la de Dua Lipa dejo una foto

Newbie

Buenos días. Tengo un problema con una playlist. Cuando la intento descargar o seguir se me borra toda la música que tengo descargada, no sé si será un problema de esa playlist en específico o mi cue...

546 Views

0 replies

0 likes

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App doesn't open where last last session ended

My Spotify has developed amnesia. In all the years I've been using Spotify, when I opened the app it was always right where I left it -- it remembered which playlist, which song, and where in that song I had paused or ended my last session. But for s...

Visitor

My Spotify has developed amnesia.   In all the years I've been using Spotify, when I opened the app it was always right where I left it -- it remembered which playlist, which song, and where i...

777 Views

0 replies

1 likes

App amnesia
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nuova versione

Come ordinare le canzoni nella nuova versione? 

Newbie

Come ordinare le canzoni nella nuova versione? 

351 Views

0 replies

0 likes

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Anyone else having playback issues?

I am running the latest version of IOS (11.3.1) on an iPod Touch 6g. For the last several months, Spotify has utterly failed to do its one job: play quality music. I am getting CONSTANT playback glitching, skipping, pausing and fast forwarding no mat...

Casual Listener

I am running the latest version of IOS (11.3.1) on an iPod Touch 6g. For the last several months, Spotify has utterly failed to do its one job: play quality music. I am getting CONSTANT playback glit...

pmtwiss

Casual Listener

2279 Views

3 replies

3 likes

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RADIO STATION

PlanPremiumCountry Viet NamDevice(iPhone 8 plus)Operating System(iOS the latest version) My Question or Issue : Radio station. I couldnt find radio station on spotify by phone even I use premium account. Would anyone tell me what's wrong? Many thanks

Visitor

Plan Premium Country  Viet Nam Device (iPhone 8 plus) Operating System (iOS the latest version)   My Question or Issue : Radio station.   I couldnt find radio station on spo...

372 Views

0 replies

0 likes

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Spotify’s Queue and Now Playing UI have been broken for months

PlanPremiumCountryUnited States DeviceiPhone XOperating SystemiOS 11.3 My Question or IssueFar too often when I use the app, various UI elements are broken or missing entirely. This issue has plagued me fore several months now, and I’m quite aggravat...

Music Fan

Plan Premium Country United States   Device iPhone X Operating System iOS 11.3   My Question or Issue Far too often when I use the app, various UI elements are broken or missing ...

573 Views

0 replies

0 likes

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Solved!! What is this new favourites option in the new UI ? Where's my library gone? I'm confused

Hi My Spotify app recently updated to the new UI and when I'm saving music it's going to 'Favorite songs' and saving other things in other sections, can anybody explain to me what is happening? I don't like it not all being in one place because I usu...

Visitor

Hi   My Spotify app recently updated to the new UI and when I'm saving music it's going to 'Favorite songs' and saving other things in other sections, can anybody explain to me what is happeni...

user-removed

Not applicable

4875 Views

5 replies

0 likes

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Some suggested workarounds to the IPhone Update mess

I remember the 2014 update, and how painful it was to adjust to it. I finally got used to it, and now they have wiped out that as well. Just looking at the pages of comments saying they can't stand this new version, but nobody solving it, made me dec...

Music Fan

  I remember the 2014 update, and how painful it was to adjust to it.  I finally got used to it, and now they have wiped out that as well.  Just looking at the pages of comments sayin...

554 Views

0 replies

1 likes

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Playlist Folders lost on IPad, even without update.

Spotify Username SpikeApplePlanFreeCountry USADeviceIPadOperating SystemIOS 10 My Question or Issue After seeing the chaos of the update on my phone, I decided not to update my IPad. Things were fine until yesterday, when it appears I can no longer g...

Music Fan

Spotify Username  SpikeApple Plan Free Country  USA Device IPad Operating System IOS 10   My Question or Issue  After seeing the chaos of the update on my phone, I dec...

o-ylr7y5bd_ph

Newbie

937 Views

3 replies

1 likes

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New App is a step backward in usability

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountry DeviceIPod Touch My Question or Issue I’ve had a day to work through the new app and I’ve noticed a few things that ...

Regular

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country   Device IPod Touch  My Question or Issue &n...

812 Views

0 replies

2 likes

features
new app
Pandora
Spotify
UI
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Superuser Contribution BIG PROBLEM trying to listen to music

Hi, I have a big problem for about 2/3 months now.I’m trying to listen to music and it doesn’t work, it continuously skips for 10 seconds, skips the whole song or when it finally plays a song...it will scratch the whole time as if I’m listings to an ...

Regular

Hi, I have a big problem for about 2/3 months now. I’m trying to listen to music and it doesn’t work, it continuously skips for 10 seconds, skips the whole song or when it finally plays a song...it ...

NEEDHELPNOW1

Regular

1545 Views

5 replies

0 likes

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Playlist Isn't Syncing

PlanFreeCountry DeviceiPhone 8, iPad Air and Macbook AirOperating SystemiOS 11.3.1 My Question or Issue I have a playlist of 32 downloaded songs not on Spotify and have constantly been adding into this playlist from my Macbook. Everything was syncing...

Newbie

Plan Free Country   Device iPhone 8, iPad Air and Macbook Air Operating System iOS 11.3.1   My Question or Issue  I have a playlist of 32 downloaded songs not on Spotify and ...

407 Views

0 replies

1 likes

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Daily Mix

My daily mixes have been disappearing, and now I only have one. The one daily mix I do have DOES NOT IN ANY WAY relate to the style of music I listen to.(I listen to broadway, some pop and a little bit of rap) There are not any artists I know in it o...

Newbie

My daily mixes have been disappearing, and now I only have one. The one daily mix I do have DOES NOT IN ANY WAY relate to the style of music I listen to.(I listen to broadway, some pop and a little b...

519 Views

0 replies

1 likes

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Video watching on mobile.

when will video watching be available in Hong Kong???PlanPremiumCountry Hong Kong DeviceiPhone 7Operating SystemiOS 10 My Question or Issue Music/ playlist video watching

Newbie

when will video watching be available in Hong Kong??? Plan Premium Country  Hong Kong  Device iPhone 7 Operating System iOS 10   My Question or Issue  Music/ playlist v...

415 Views

0 replies

0 likes

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Solved!! New spotify look?

Hello, here's the thing: this afternoon when I opened spotify it looked this way the "control bar" in the ios app. Is it normal because of an update or something happened to my device?

Music Fan

Hello, here's the thing: this afternoon when I opened spotify it looked this way the "control bar" in the ios app. Is it normal because of an update or something happened to my device?   

user-removed

Not applicable

13187 Views

13 replies

1 likes

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Accidentally unfollowed playlist

I guess i have accidentally unfollowed a playlist which i haven't created myself. Is there anyway to restore these settings? I can't remember the exact name of the playlist otherwise i could have simply searched for it. Can anyone advice?

Newbie

I guess i have accidentally unfollowed a playlist which i haven't created myself. Is there anyway to restore these settings? I can't remember the exact name of the playlist otherwise i could have sim...

676 Views

0 replies

0 likes

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I can't download Spotify from Appstore

PlanPremium FamilyCountry SwitzerlandDevice(iPhone 5) My Question or IssueI purchased an Iphone 5 for my daughter and I want to download Spotify (I have Premium family) from the Appstore it is not possible (button "download" is not activ). I can't do...

Newbie

  Plan Premium Family Country  Switzerland Device (iPhone 5)   My Question or Issue I purchased an Iphone 5 for my daughter and I want to download Spotify (I have Premium fami...

566 Views

0 replies

0 likes

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Superuser Contribution Can’t control on lock screen with iOS11

Hi, hope im posting in the right thread....since upgrading my iPhone 7 to iOS11 I can no longer control or operate the Spotify app via the lock screen. In the past when I would lift the phone to wake, if Spotify was playing I could play, pause, skip ...

Casual Listener

Hi,   hope im posting in the right thread....since upgrading my iPhone 7 to iOS11 I can no longer control or operate the Spotify app via the lock screen. In the past when I would lift the phon...

y2i3fx9-_qua

Newbie

10586 Views

9 replies

8 likes

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Spotify keeps logging me out and deleting all my downloaded songs on my iPod.

Spotify UsernamecarloshdfcPlanPremiumCountry BrazilDeviceiPod 5Operating SystemiOS 9.3.5 My Question or IssueI keep being logged out of my iPod every couple of days. I connect to internet on it every single day and some days when I open it, the app l...

Newbie

Spotify Username carloshdfc Plan Premium Country  Brazil Device iPod 5 Operating System iOS 9.3.5   My Question or Issue I keep being logged out of my iPod every couple of days....

1450 Views

0 replies

0 likes

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