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no radio option on my ios

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no radio option on my ios

Newbie

hey guys, Ive got the latest version of the spotify ios app on the latest ios version on a iphone 6s. even though on my mac osx i can use radio stations and open artist/song stations, I cant find that option on my ios app (its not showing when i click the "..." either.

 

any help?

thanks!!

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Re: no radio option on my ios

Community Manager
Community Manager

Hey folks,

 

Sorry for the delay!

Radio is not currently available for users in Israel, Romania, South Africa, and Vietnam. However, rest assured we're passing all feedback about this directly along.

If you're experiencing this issue and you're not in one of the above listed countries, we'd recommend heading to this thread.

 

Many thanks,

/M

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64 Replies
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Re: no radio option on my ios

Casual Listener

Same here! following up this topic! 

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Re: No Radio Button on iOS iPhone X

Casual Listener

Same thing here with iPhone 6s 

version 8.4.43.908

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No radio option in iOS app?

Casual Listener

I have an iPhone 7, and just installed Spotify. However, I can't find the "radio" and "browse" buttons anywhere on the app, even though they're mentioned in Spotify's instructions here. My bottom bar only shows the home, search, "your playlist" and premium buttons.

Do I need to go premium to be able to see these, or am I missing something?

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Re: no radio option on my ios

Rock Star 16
Rock Star 16


Hey All!

Thanks for the reports, I’ve escalated this with the folks at Spotify to see why this feature missing from the app or if its intented!

In the meantime could you let me know what version of Spotify you’re running!

 

Take Care,

/E

EthanS1Rock Star 16
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Re: no radio option on my ios

Newbie

Not sure if this helps or not, I've taken this issue with support today :

Tested on one of the support accounts: radio button shows Ok

Tested on my account : no radio button

Created new account : no radio button 

Tested on Android, same account : radio button shows Ok 

Not really sure what to make of all this.

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Re: no radio option on my ios

Rock Star 16
Rock Star 16

Thanks for the info @Orangewat! The right teams have been asked for some information on this!

 

When they get back intouch it’ll be definitely posted here! 

 

Stay Tuned! 

/E

EthanS1Rock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: no radio option on my ios - Status changed to: Under investigation

Community Manager
Community Manager
 
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Re: no radio option on my ios

Newbie

Same here - on my phone iPhone 8 (I’ve had an account since 2012) I have all the buttons and I installed it today. 

 

My wife installed the app today on her iPhone 6s and signed up for the first time - only 3 buttons, and the interface seems slightly different to mine. Her Facebook profile picture doesn’t show like mine does anywhere - no notion of finding friends either. 

 

Both on latest iOS - both installed today 

 

 

 

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Re: no radio option on my ios

Casual Listener

Following as well. Signed up for the first time on monday (and subscribed to premium). Everything is there on desktop app, but on my iPhone X the radio tab (and everything related to it, such as creating stations from songs) is missing.

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