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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 85988 Views
  • 19 replies
  • 38 likes
  • 85988 Views
  • 19 replies
  • 38 likes

change songs automatically

PlanPremiumCountry TurkeyDeviceiPhone 7Operating Systemlast iOS 10 My Question or Issue My problem is, my phone changes or stops songs automatically. I don’t do anything but suddenly it stops or play the next song or 10-15 secs after. What can ı do?

  • Casual Listener
  • Plan Premium Country  Turkey Device iPhone 7 Operating System last iOS 10   My Question or Issue  My problem is, my phone changes or stops songs automatically. I don’t do any...
  • defnegokcen
  • Casual Listener
  • 1336 Views
  • 2 replies
  • 0 likes
  • 1336 Views
  • 2 replies
  • 0 likes

An Error Occured- tried heaps, it’s my phone but I have no idea what to do

I’ve tried restarting, reinstalling (dunno how to get rid of cache data though) tried with and without wifi, getting rid of offline devices, logging in and out. Spotify isn’t working on my phone but is working on my partners phone. spotify: up to dat...

  • Newbie
  • I’ve tried restarting, reinstalling (dunno how to get rid of cache data though) tried with and without wifi, getting rid of offline devices, logging in and out. Spotify isn’t working on my phone but ...
  • Loxer
  • Community Legend
  • 628 Views
  • 1 replies
  • 0 likes
  • Help
    iphone
    not playing music
  • 628 Views
  • 1 replies
  • 0 likes

Editing playlists (re-arranging songs)

I can’t move my songs around on my playlists on my iPhone anymore. There was also an option to have it catorgorized in order of artist’s names alphabetically, it was a lot easier to customize my playlists this way now it’s If u could change it back w...

  • Regular
  • I can’t move my songs around on my playlists on my iPhone anymore. There was also an option to have it catorgorized in order of artist’s names alphabetically, it was a lot easier to customize my play...
  • MattSuda
  • Spotify Star
  • 1259 Views
  • 3 replies
  • 0 likes
  • 1259 Views
  • 3 replies
  • 0 likes

Not downloading

Hi , my Spotify is not downloading songs , I have premium and free space

  • Newbie
  • Hi , my Spotify is not downloading songs , I have premium and free space 
  • Loxer
  • Community Legend
  • 458 Views
  • 1 replies
  • 0 likes
  • 458 Views
  • 1 replies
  • 0 likes

Spotify automatically save songs to my 'songs' playlist

DeviceiPhone 7 Plus My Question or IssueFor some reason, Spotify is automatically adding/saving songs to my 'song' playlist. That means songs I do not recognize/have not heard of before. How do I stop this phantom saving of songs?

  • Casual Listener
  •  Device iPhone 7 Plus   My Question or Issue For some reason, Spotify is automatically adding/saving songs to my 'song' playlist. That means songs I do not recognize/have not heard of b...
  • GeraldRachelle
  • Casual Listener
  • 2642 Views
  • 2 replies
  • 1 likes
  • 2642 Views
  • 2 replies
  • 1 likes

List for ‘Connect to a device’ is too short and doesn’t allow you to scroll through all devices.

PlanPremiumCountry USADeviceiPhone 8Operating SystemiOS 11.4 My Question or Issue I have various speakers in my house connected to the WiFi network and configured with Google Home. However, only some of these show up in the Spotify app as available d...

  • Newbie
  •   Plan Premium Country  USA Device iPhone 8 Operating System iOS 11.4   My Question or Issue  I have various speakers in my house connected to the WiFi network and conf...
  • Loxer
  • Community Legend
  • 585 Views
  • 1 replies
  • 1 likes
  • available devices
    Google Home
  • 585 Views
  • 1 replies
  • 1 likes

Superuser Contribution Songs stops and pauses after every track

PlanPremiumCountry UKDeviceiPhone XOperating System(iOS 11.4) My Question or Issuesongs stop at the last 1 second of every song and then have to press next for music to continue when on WiFi/4G. No problem when songs are downloaded. Tried fiddling wi...

  • Newbie
  •   Plan Premium Country  UK Device iPhone X Operating System (iOS 11.4)    My Question or Issue songs stop at the last 1 second of every song and then have to press next...
  • Alfredo
  • Roadie
  • 655 Views
  • 1 replies
  • 1 likes
  • 655 Views
  • 1 replies
  • 1 likes

Superuser Contribution Non trovo la canzone

non C'è nella vostra libreria la canzone kankara di Lucio bisutto come si potrebbe fare per aggiungerla

  • Newbie
  • non C'è nella vostra libreria la canzone kankara di Lucio bisutto come si potrebbe fare per aggiungerla  
  • Alfredo
  • Roadie
  • 477 Views
  • 1 replies
  • 0 likes
  • 477 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Pauses Unexpectedly

Spotify randomly pauses on my iPhone. I am not logged in anywhere else. Software is up to date. I've tried deleting and reinstallign the app, but I still have the problem. It has been going on for a few months. What are some solutions? Premium PlanCo...

  • Newbie
  •   Spotify randomly pauses on my iPhone.  I am not logged in anywhere else.  Software is up to date.  I've tried deleting and reinstallign the app, but I still have the problem.&n...
  • Alfredo
  • Roadie
  • 667 Views
  • 1 replies
  • 0 likes
  • 667 Views
  • 1 replies
  • 0 likes

Superuser Contribution Home Screen Error

PlanPremiumCountryUSA DeviceiPhone 7iOS 11.4 My Question or IssueHome Screen shows message: Error Occurred- Try again. Nothing happens when I select try again. Other tabs work just fine. I have reset my phone, uninstalled and reinstalled the app. Not...

  • Newbie
  • Plan Premium Country USA   Device iPhone 7 iOS 11.4   My Question or Issue Home Screen shows message: Error Occurred- Try again. Nothing happens when I select try again. Other tab...
  • Alfredo
  • Roadie
  • 434 Views
  • 1 replies
  • 0 likes
  • 434 Views
  • 1 replies
  • 0 likes

Login by Facebook not working ( on IOS)

Hi, i am a long time user/subscriber of Spotify. Last night my phone ran out of charge and restarted. After restarting, Spotify requested that I login. I have tried to login by Facebook (that is how I always log in). I confirm - via Facebook app or v...

  • Newbie
  • Hi,   i am a long time user/subscriber of Spotify. Last night my phone ran out of charge and restarted. After restarting, Spotify requested that I login. I have tried to login by Facebook (tha...
  • Loxer
  • Community Legend
  • 494 Views
  • 2 replies
  • 0 likes
  • 494 Views
  • 2 replies
  • 0 likes

No more downloads?

Hi, Hope anyone can help me.. I use Spotify premium on my iPhone 7. The last few weeks Spotify doesn't allow any more downloads as it says I have the maximum of downloads possible. But if I delete some music it's the same, it seems like the 'free spa...

  • Newbie
  • Hi,  Hope anyone can help me..  I use Spotify premium on my iPhone 7. The last few weeks Spotify doesn't allow any more downloads as it says I have the maximum of downloads possible. But ...
  • Loxer
  • Community Legend
  • 894 Views
  • 1 replies
  • 0 likes
  • 894 Views
  • 1 replies
  • 0 likes

Spotify wont open when connected to bluetooth

I recently started using spotify with bluetooth, whenever i connect to the device, music will play but i cant open my spotify app. It just stays on a black screen with the spotify logo. I can change songs from the lock screen on my phone, but can not...

  • Newbie
  • I recently started using spotify with bluetooth, whenever i connect to the device, music will play but i cant open my spotify app. It just stays on a black screen with the spotify logo. I can change ...
  • Loxer
  • Community Legend
  • 2535 Views
  • 2 replies
  • 0 likes
  • 2535 Views
  • 2 replies
  • 0 likes

Push notifications not appearing

PlanPremiumCountryiPhone XOperating SystemiOS 11 My Question or Issue I have all notifications enabled but I do not receive any push notifications on my iPhone. I follow 16 artists and I get no notifications for any of them.

  • Newbie
  • Plan Premium Country iPhone X Operating System iOS 11   My Question or Issue  I have all notifications enabled but I do not receive any push notifications on my iPhone. I follow 16 ...
  • Loxer
  • Community Legend
  • 1802 Views
  • 1 replies
  • 1 likes
  • iOS
    Push Notifications
  • 1802 Views
  • 1 replies
  • 1 likes

Superuser Contribution All liked songs gone

My Question or Issue I had about 1500 saved songs or “favorites” dating back from 2015 and now I’ve found that they’ve been cut down to about 20

  • Casual Listener
  •     My Question or Issue  I had about 1500 saved songs or “favorites” dating back from 2015 and now I’ve found that they’ve been cut down to about 20
  • Loxer
  • Community Legend
  • 878 Views
  • 3 replies
  • 0 likes
  • 878 Views
  • 3 replies
  • 0 likes

Spotify partially not working/loading on iOS 12 Beta.

PlanPremiumCountry United KingdomDeviceiPod Touch 6th Generation.Operating SystemiOS 12 Public Beta. My Question or Issue Ever since installing iOS 12 Public Beta on my iPod Touch, I have encountered some issues that I have previously not faced. Spot...

  • Roadie
  •   Plan Premium Country  United Kingdom Device iPod Touch 6th Generation. Operating System iOS 12 Public Beta.   My Question or Issue   Ever since installing iOS 12 Pub...
  • Loxer
  • Community Legend
  • 3176 Views
  • 1 replies
  • 0 likes
  • iOS 12
    Premium
    Public Beta
    Spotify
  • 3176 Views
  • 1 replies
  • 0 likes

Band names removed

Why did Spotify remove the band names from the new release list. It's so annoying. I kind of rely on this to see if band I know release new albums.

  • Casual Listener
  •   Why did Spotify remove the band names from the new release list. It's so annoying. I kind of rely on this to see if band I know release new albums. 
  • 527 Views
  • 0 replies
  • 0 likes
  • Band names
  • 527 Views
  • 0 replies
  • 0 likes

Sync Problem

PlanPremiumCountry TurkeyDeviceiPhone 5sOperating SystemiOS 11 My Question or IssueMy newly added music from the Spotfy desktop application is not automatically added and downloaded to the iPhone application. I am using Spotify on iPhone offline, aut...

  • Newbie
  •  Plan Premium Country  Turkey Device iPhone 5s Operating System iOS 11   My Question or Issue My newly added music from the Spotfy desktop application is not automatical...
  • Loxer
  • Community Legend
  • 422 Views
  • 1 replies
  • 0 likes
  • 422 Views
  • 1 replies
  • 0 likes

My spotify keeps skipping

I have been having issues with my Spotify for a few weeks now. When I play songs on my ipod, they are constantly skipping. At this point I can't listen to the app for more than a minute or two without having this issue. Does anyone know how to fix th...

  • Visitor
  •   I have been having issues with my Spotify for a few weeks now. When I play songs on my ipod, they are constantly skipping. At this point I can't listen to the app for more than a minute ...
  • Loxer
  • Community Legend
  • 576 Views
  • 2 replies
  • 0 likes
  • 576 Views
  • 2 replies
  • 0 likes

[iOS] [iPhone 8] App says I'm offline when trying to listen on Verizon LTE

PremiumUSA DeviceiPhone 8 My Question or Issue I switched to Verizon recently from T-Mobile, and when I did, I switched from an iPhone 7+ to an 8+. Before I had no issues listening to music on LTE during my commute.Now on the new device, anytime I op...

  • Casual Listener
  • Premium USA   Device iPhone 8     My Question or Issue   I switched to Verizon recently from T-Mobile, and when I did, I switched from an iPhone 7+ to an 8+. Before I had...
  • campbell93
  • Casual Listener
  • 1304 Views
  • 2 replies
  • 0 likes
  • 1304 Views
  • 2 replies
  • 0 likes