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iOS (iPhone, iPad)

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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30691 Views

40 replies

9 likes

  • 30691 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95418 Views

115 replies

12 likes

Other
  • 95418 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1036 Views

0 replies

0 likes

iOS
  • 1036 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293849 Views

60 replies

15 likes

  • 293849 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123755 Views

19 replies

38 likes

  • 123755 Views
  • 19 replies
  • 38 likes

Small number of playlists

Why do I see a small number of playlists in my public profile that not reflects the exact number?

Casual Listener

   Why do I see a small number of playlists in my public profile that not reflects the exact number?

Loxer

Community Legend

743 Views

1 replies

0 likes

  • 743 Views
  • 1 replies
  • 0 likes

how to change playlist cover photos

can you do this on ipad/iphone yet? i know you can change the playlist cover photo on mac but i cant be bothered and wondering if there is anyway to do it on iphone??

Casual Listener

can you do this on ipad/iphone yet? i know you can change the playlist cover photo on mac but i cant be bothered and wondering if there is anyway to do it on iphone??

dundleshnoot

Newbie

274934 Views

31 replies

38 likes

  • 274934 Views
  • 31 replies
  • 38 likes

Superuser Contribution My recently played artist not showing

PlanPremiumCountryHONG KONG DeviceiPhone 6Operating SystemiOS 11My Question or IssueAll my followers cannot see my recent played artist. I have uninstalled apps and re logon already. I have also turn off show my activity and turn it on again. Please ...

Newbie

Plan Premium Country HONG KONG  Device iPhone 6 Operating System iOS 11 My Question or Issue All my followers cannot see my recent played artist. I have uninstalled apps and re logon al...

Aimee_T

Roadie

820 Views

1 replies

0 likes

  • 820 Views
  • 1 replies
  • 0 likes

Getting songs spotify doesn't have

I'm trying to find Shane Dawson's song "this Christmas life" but it's not coming up when I search it. Am I doing something wrong? If not does spotify just not have that song? Is there a way I can ask spotify to get it?

Newbie

I'm trying to find Shane Dawson's song "this Christmas life" but it's not coming up when I search it. Am I doing something wrong? If not does spotify just not have that song? Is there a way I can ask...

shaunaustin

Newbie

59546 Views

74 replies

14 likes

  • 59546 Views
  • 74 replies
  • 14 likes

Music on iPhone

So here is the deal, I currently have a iPhone 7 with 256GB. It almost has over 70GB of music on it. I may be upgrading to an iPhone X and for the price I might get the 64GB variant. The issue is my music. I already have cut lots of it down to make m...

Casual Listener

So here is the deal,   I currently have a iPhone 7 with 256GB. It almost has over 70GB of music on it. I may be upgrading to an iPhone X and for the price I might get the 64GB variant. The iss...

Loxer

Community Legend

1737 Views

4 replies

0 likes

iphone x
storage
wifi
x
  • 1737 Views
  • 4 replies
  • 0 likes

Music switches to iTunes- IPhone X

PlanPremiumCountryUS DeviceiPhone X Operating SystemiOS 11.4.1 My Question or Issue Music switches from Spotify to my iTunes playlist on my phone. It happens mid-song. More frequent when connected via USB/Bluetooth on my car. Also happens when just l...

Newbie

  Plan Premium Country US   Device iPhone X  Operating System iOS 11.4.1   My Question or Issue   Music switches from Spotify to my iTunes playlist on my phone. ...

Loxer

Community Legend

1146 Views

2 replies

0 likes

iPhone X issues
itunes
  • 1146 Views
  • 2 replies
  • 0 likes

Music Quality Streaming disabled

Premium user, cant change the music quality on iOs  

Newbie

Premium user, cant change the music quality on iOs  

Billy-J

Spotify Star

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

[Music] Stop Playback after a Track

Hi,its very sad when im listening music, and the song stop with no reason, always on the first 6 seconds, so i have to open the app, and click next to continue with the playlist. Please Help!! i have an iphone 8

Newbie

Hi, its very sad when im listening music, and the song stop with no reason, always on the first 6 seconds, so i have to open the app, and click next to continue with the playlist.   Plea...

Loxer

Community Legend

624 Views

1 replies

0 likes

  • 624 Views
  • 1 replies
  • 0 likes

Spotify Codes

PlanFreeCountry United StatesDevice(iPhone 7)Operating System(iOS 11) My Question or IssueHow do I add a cover photo for the Spotify code?

Newbie

Plan Free Country  United States Device (iPhone 7) Operating System (iOS 11)   My Question or Issue How do I add a cover photo for the Spotify code?

Loxer

Community Legend

1100 Views

1 replies

0 likes

Connect
Music
Other
  • 1100 Views
  • 1 replies
  • 0 likes

Can you still connect Spotify to last.fm from iPhone?

Hello. I'm wondering whether you can connect your iPhone to your last.fm account from your iPhone? My iPhone is an iPhone 7 and I use Spotify Free.

Newbie

Hello. I'm wondering whether you can connect your iPhone to your last.fm account from your iPhone? My iPhone is an iPhone 7 and I use Spotify Free.    

Loxer

Community Legend

7572 Views

1 replies

0 likes

  • 7572 Views
  • 1 replies
  • 0 likes

says im offline

whenever i put my phone onto mobile data the app says im offline, to get it to work i have to delete and then re download the spotify app whenever im not using wifi. is there anyway of fixing this so i can use spotify on mobile data?PlanFree/PremiumC...

Casual Listener

whenever i put my phone onto mobile data the app says im offline, to get it to work i have to delete and then re download the spotify app whenever im not using wifi. is there anyway of fixing this so...

k_wil03

Casual Listener

1176 Views

4 replies

0 likes

  • 1176 Views
  • 4 replies
  • 0 likes

Spotify simply does not load into the home screen

PlanPremiumCountryUnited StatesDeviceiPhone 6sOperating SystemiOS 11.4.1 My Question or Issue:After accidentally leaving Spotify running overnight, whenever I open up Spotify on my phone it simply hangs there. I get the notification for Waze and all ...

Newbie

  Plan Premium Country United States Device iPhone 6s Operating System iOS 11.4.1   My Question or Issue: After accidentally leaving Spotify running overnight, whenever I open up...

Loxer

Community Legend

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Can i import a local file into the IOS app?

Hi all! I had some local files I LOVED on my laptop, but I recently ditched my laptop and switched to an iPad to replace it. I would like to download the music files to my iPad and then import it into my Spotify app from there so I can continue to li...

Newbie

Hi all!   I had some local files I LOVED on my laptop, but I recently ditched my laptop and switched to an iPad to replace it. I would like to download the music files to my iPad and then impo...

Loxer

Community Legend

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Update 9.0

My questions Tell me you idea for update 9.0.Your screenshot (created).Other.

Gig Goer

My questions  Tell me you idea for update 9.0.Your screenshot (created).Other.    

Loxer

Community Legend

1047 Views

1 replies

0 likes

Update
  • 1047 Views
  • 1 replies
  • 0 likes

Some song won't play

PlanPremiumCountryNorway DeviceiPhone 6s My Question or IssueMost songs play normally, but some songs won't play at all even if I'm connected to the internet. When pressing the song on the app, nothing happens - it doesn't turn grey, and the song doe...

Newbie

Plan Premium Country Norway  Device iPhone 6s     My Question or Issue Most songs play normally, but some songs won't play at all even if I'm connected to the internet. When p...

Billy-J

Spotify Star

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

not auto downloading the fresh weekly songs on wifi

PlanPremiumCountry CZDeviceIphone XOperating System 11.4.1 My Question or IssueHi guys,I have some playlists like "release radar" that is refreshing the songs every week.Issue is that spotify is not auto downloading the fresh weekly songs while i am ...

Regular

Plan Premium Country  CZ Device Iphone X Operating System  11.4.1   My Question or Issue Hi guys, I have some playlists like "release radar" that is refreshing the songs eve...

sira_spota

Regular

917 Views

2 replies

0 likes

  • 917 Views
  • 2 replies
  • 0 likes

Shuffle error with aiplay

PlanPremiumCountry DenmarkDeviceIphone XB&O M5 speakerOperating Systemios 11.4.1 My Question or Issuei have just switched from af bluetooth speaker (B&O A2) to a speaker that have airplay (B&O M5). I had no problems with spotify when i used it via th...

Newbie

Plan Premium Country  Denmark Device Iphone X B&O M5 speaker Operating System ios 11.4.1   My Question or Issue i have just switched from af bluetooth speaker (B&O A2) to...

Loxer

Community Legend

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes

App is unresponsive from video in IOS

PlanFreeCountry USADeviceiPhone 8Operating SystemiOS 11.4.1 My Question or Issue When I am listening to Spotify on my iphone, whenever a video attempts to play (advertisement or music video), the app freezes/becomes unresponsive. The only way to bypa...

Newbie

Plan Free Country  USA Device iPhone 8 Operating System iOS 11.4.1  My Question or Issue  When I am listening to Spotify on my iphone, whenever a video attempts to play (adver...

Billy-J

Spotify Star

972 Views

1 replies

0 likes

Freezing
iOS
iphone
unresponsive
video
  • 972 Views
  • 1 replies
  • 0 likes

Playlist shuffle plays other songs

PlanFreeCountry spainDeviceiPhone 6SOperating SystemiOS 11.4.1 My Question or IssueHi there, I've created a personal playlist with the songs i like and when I shuffle play it, does play other songs not in the playlist. I don't know what happen.Anyone...

Newbie

Plan Free Country  spain Device iPhone 6S Operating System iOS 11.4.1       My Question or Issue Hi there, I've created a personal playlist with the songs i like and...

hoffmanjoshua

Regular

629 Views

1 replies

0 likes

  • 629 Views
  • 1 replies
  • 0 likes

Sorting playlist

PlanPremiumCountryukDevice(iPhone 8 & 5Operating System(iOS 10, , Windows 10,etc.) My Question or Issue Why cant we inverse the playlist then change the sort order As soon as use any of the sort functions you cannot custom sort songs anymore this isn...

Regular

Plan Premium Countryuk Device (iPhone 8 & 5 Operating System (iOS 10, , Windows 10,etc.)   My Question or Issue   Why cant we inverse the playlist then change the sort order&n...

bongoboyza

Regular

732 Views

2 replies

0 likes

Other
  • 732 Views
  • 2 replies
  • 0 likes