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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

275842 Views

58 replies

14 likes

  • 275842 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

176292 Views

507 replies

108 likes

  • 176292 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

117511 Views

19 replies

38 likes

  • 117511 Views
  • 19 replies
  • 38 likes

Solved!! Cache

Will deleting cache ,delete my playlists and downloads? 

Casual Listener

Will deleting cache ,delete my playlists and downloads?  

nariman87

Casual Listener

1781 Views

4 replies

0 likes

  • 1781 Views
  • 4 replies
  • 0 likes

Solved!! LAST.FM NOT SCROBBLING ON MOBILE

Since I updated my Spotify on my cell phone it does not make scrobbles any more. And the option to enable last.fm disappeared from the app. Desde que atualizei meu Spotify no celular ele não faz mais scrobbles. E a opção de ativar o last.fm sumiu do ...

Regular

Since I updated my Spotify on my cell phone it does not make scrobbles any more. And the option to enable last.fm disappeared from the app.   Desde que atualizei meu Spotify no celular el...

Lawro

Newbie

13339 Views

3 replies

0 likes

  • 13339 Views
  • 3 replies
  • 0 likes

Can’t seach for anything

I try to go to the search page to search for music and it keeps saying “error try again”. I am connected to WiFi. How do I fix this?

Newbie

I try to go to the search page to search for music and it keeps saying “error try again”. I am connected to WiFi. How do I fix this?

Loxer

Community Legend

1079 Views

5 replies

3 likes

  • 1079 Views
  • 5 replies
  • 3 likes

Can’t search songs on app

So, I’m having a problem searching songs on the app for iPhone. As soon as I begin typing It will immediately say “an error occurred” with a “try again” button. Yet, this does nothing. I’ve closed the app and restarted my phone. UPDATE:I deleted the ...

Regular

So, I’m having a problem searching songs on the app for iPhone. As soon as I begin typing It will immediately say “an error occurred” with a “try again” button. Yet, this does nothing.    ...

Loxer

Community Legend

24035 Views

22 replies

16 likes

  • 24035 Views
  • 22 replies
  • 16 likes

Solved!! Search error

I get an error no matter what every time I search. Restarted and reinstalled. Nothing works. iphone 7(iOS 10,

Roadie

I get an error no matter what every time I search. Restarted and reinstalled. Nothing works.  iphone 7 (iOS 10,     

Loxer

Community Legend

1956 Views

3 replies

7 likes

  • 1956 Views
  • 3 replies
  • 7 likes

Sorting in descending order not available on iPad

I cannot sort my playlist in descending order on my iPad but I can do so on my Android phone. I have tried different ways including clicking on the sort button again to reverse the order, but still unsuccessful. Specifically, I want to be able to sor...

Casual Listener

I cannot sort my playlist in descending order on my iPad but I can do so on my Android phone. I have tried different ways including clicking on the sort button again to reverse the order, but still u...

Loxer

Community Legend

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

search isn't working

PlanPremiumCountry USDeviceiPhone 8 Operating SystemiOS 10 My Question or Issue On both my phone and laptop, despite updating to the latest version of Spotify, the search bar is not working. On my laptop it just gives me a blank screen, on my phone i...

Newbie

Plan Premium Country  US Device iPhone 8  Operating System iOS 10   My Question or Issue  On both my phone and laptop, despite updating to the latest version of Spotify,...

Loxer

Community Legend

809 Views

1 replies

1 likes

  • 809 Views
  • 1 replies
  • 1 likes

I signed to beta tester but nothing new!

PlanPremiumCountryBrazil Device(iPhone7)Operating System(iOS 11.4.1) My Question or Issue Hi, I signed to beta test there was months ago and I didn't get anything new, no new design, no new features, nothing! I thought I could test something new like...

Composer

Plan Premium Country Brazil  Device (iPhone7) Operating System (iOS 11.4.1)   My Question or Issue  Hi, I signed to beta test there was months ago and I didn't get anything n...

Loxer

Community Legend

681 Views

1 replies

0 likes

  • 681 Views
  • 1 replies
  • 0 likes

How to listen to a Billboard top weekly list

Plan. Family PremiumCountry Us Device(iPhone 7Operating System(Windows 10) My Question or IssueI'm trying to find the Billboard weekly top Electronic Dance Music list on Spotify and am only able to find something along the lines of top 100 or top of ...

Casual Listener

Plan. Family Premium Country  Us   Device (iPhone 7 Operating System (Windows 10)   My Question or Issue I'm trying to find the Billboard weekly top Electronic Dance M...

PeppersChow

Casual Listener

862 Views

3 replies

0 likes

  • 862 Views
  • 3 replies
  • 0 likes

Search Function Not Working

PlanPremiumCountryUSADeviceiPad Air Operating Systemios 10.3.3 My Question or Issue I have been a premium user for years. Suddenly last night, the "search" function no longer works. Similar to other issues that have been mentioned here. I tried a har...

Casual Listener

  Plan Premium Country USA Device iPad Air  Operating System ios 10.3.3   My Question or Issue  I have been a premium user for years.  Suddenly last night, the "se...

Billy-J

Spotify Star

724 Views

3 replies

0 likes

  • 724 Views
  • 3 replies
  • 0 likes

Solved!! Search not working

Plan Premium Country Canada DeviceiPhone XOperating SystemiOS 11.4.1 My Question or IssueSearch is not working. “An error occurred” msg is displayed with “Try again” button. Tried to log out and back log in, reinstall app. Nothing works. It did work ...

Newbie

  Plan  Premium   Country Canada   Device iPhone X Operating System iOS 11.4.1   My Question or Issue Search is not working. “An error occurred” msg is displaye...

Billy-J

Spotify Star

1652 Views

1 replies

2 likes

  • 1652 Views
  • 1 replies
  • 2 likes

Not allowing me to search music

PlanPremiumCountrycanada Device(iPhone 6s)Operating System(iOS 10 something My Question or Issue whenever I try to search music in the “search” page, Spotify displays a message that says “an error occurred, try again”. I just updated the app recently...

Newbie

PlanPremium Country canada   Device (iPhone 6s) Operating System (iOS 10 something   My Question or Issue   whenever I try to search music in the “search” page, Spotify disp...

Billy-J

Spotify Star

853 Views

1 replies

0 likes

  • 853 Views
  • 1 replies
  • 0 likes

Solved!! Can’t search music as ‘an error occurred’

PlanPremiumCountry: Ireland Device(iPhone 8Operating System(iOS 11.4.1 cant search music as ‘an error has occured’

Newbie

  Plan Premium Country: Ireland   Device (iPhone 8 Operating System (iOS 11.4.1   cant search music as ‘an error has occured’  

sprousej98

Roadie

3718 Views

1 replies

5 likes

problem
Search
  • 3718 Views
  • 1 replies
  • 5 likes

Search option doesn’t work

PlanPremiumCountry Italy DeviceiPhone X Operating SystemiOS 11.4.1 My Question or Issue Hello. My app works normally but if i try to search a song or an artist, appears always “THERE IS AN ERROR” RETRY.It’s One hour not working.I already tried to dis...

Casual Listener

  Plan Premium Country  Italy  Device iPhone X  Operating System iOS 11.4.1   My Question or Issue  Hello. My app works normally but if i try to search a song...

brixemarker

Casual Listener

1255 Views

4 replies

7 likes

  • 1255 Views
  • 4 replies
  • 7 likes

How many tracks did you have to redownload today?

PlanPremiumCountry FranceDeviceIphone 7Operating SystemiOS 11.4.1 Since a couple of weeks, I have to redownload tracks EVERY DAY. Has been anywhere between 20 and 500+ tracks just ‘autodeleted’ per day.This is a sudden bug. I never had this problem b...

Roadie

Plan Premium Country  France Device Iphone 7 Operating System iOS 11.4.1   Since a couple of weeks, I have to redownload tracks EVERY DAY. Has been anywhere between 20 and 500+ tra...

woodandrew90

Roadie

1253 Views

6 replies

1 likes

  • 1253 Views
  • 6 replies
  • 1 likes

iOS app keeps re-downloading offline music

PlanPremiumCountry GermanyDeviceiPhone 8 PlusOperating SystemiOS 11 My Question or IssuePlease explain how downloads are expiring or however it works, because I have quite a few offline songs/albums/playlists. Some of which change (and of course new ...

Casual Listener

Plan Premium Country  Germany Device iPhone 8 Plus Operating System iOS 11   My Question or Issue Please explain how downloads are expiring or however it works, because I have qui...

Loxer

Community Legend

1014 Views

1 replies

1 likes

  • 1014 Views
  • 1 replies
  • 1 likes

Esperando para descargar

Hola, tengo el problema de que pongo play a las canciones y suenan normal, y las guardo en "Canciones" y está todo bien pero, cuando activo lo de descargar, no se descarga nada y sale debajo "Esperando para descargar." Y no sé cómo hacer para que se ...

Newbie

Hola, tengo el problema de que pongo play a las canciones y suenan normal, y las guardo en "Canciones" y está todo bien pero, cuando activo lo de descargar, no se descarga nada y sale debajo "Esperan...

Luke

Community Legend

6708 Views

1 replies

0 likes

  • 6708 Views
  • 1 replies
  • 0 likes

Bitrate Quality Lower

Plan/PremiumCountry/USAOperating System/iOS 10 About a week ago I thought my speakers had been damaged because the sound was so bad. I kept noticing that all the songs I listened to had compressed highs and overall the audio sounded tinny. I know the...

Newbie

Plan/Premium Country/USA Operating System/iOS 10   About a week ago I thought my speakers had been damaged because the sound was so bad. I kept noticing that all the songs I listened to had ...

Luke

Community Legend

629 Views

1 replies

0 likes

  • 629 Views
  • 1 replies
  • 0 likes

Solved!! View Playlist Folders on IOS mobile

I just learned about the folder function in spotify, and quickly created folders using the desktop app. (File > create playlist folder.) I also moved my playlists into these folders. However, when I opened the app on my iPhone, none of these folders ...

Casual Listener

  I just learned about the folder function in spotify, and quickly created folders using the desktop app. (File > create playlist folder.) I also moved my playlists into these folders. Howev...

Loxer

Community Legend

8509 Views

2 replies

0 likes

folders
iOS
mobile app
playlist folders
view folders
  • 8509 Views
  • 2 replies
  • 0 likes

Superuser Contribution one song won’t play on my device.

My Question or IssueTheres one single song off an entire album that won’t play on my account. The whole album will play and then come to a complete stop when this song is supposed to play, it doesn’t even automatically skip it or anything. It stops l...

Casual Listener

My Question or Issue Theres one single song off an entire album that won’t play on my account. The whole album will play and then come to a complete stop when this song is supposed to play, it doesn...

kookiekarin

Gig Goer

3472 Views

4 replies

0 likes

  • 3472 Views
  • 4 replies
  • 0 likes