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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81548 Views
  • 19 replies
  • 37 likes
  • 81548 Views
  • 19 replies
  • 37 likes

Editing playlists (re-arranging songs)

I can’t move my songs around on my playlists on my iPhone anymore. There was also an option to have it catorgorized in order of artist’s names alphabetically, it was a lot easier to customize my playlists this way now it’s If u could change it back w...

  • Regular
  • I can’t move my songs around on my playlists on my iPhone anymore. There was also an option to have it catorgorized in order of artist’s names alphabetically, it was a lot easier to customize my play...
  • MattSuda
  • Spotify Star
  • 1234 Views
  • 3 replies
  • 0 likes
  • 1234 Views
  • 3 replies
  • 0 likes

Not downloading

Hi , my Spotify is not downloading songs , I have premium and free space

  • Newbie
  • Hi , my Spotify is not downloading songs , I have premium and free space 
  • Loxer
  • Community Legend
  • 452 Views
  • 1 replies
  • 0 likes
  • 452 Views
  • 1 replies
  • 0 likes

Spotify automatically save songs to my 'songs' playlist

DeviceiPhone 7 Plus My Question or IssueFor some reason, Spotify is automatically adding/saving songs to my 'song' playlist. That means songs I do not recognize/have not heard of before. How do I stop this phantom saving of songs?

  • Casual Listener
  •  Device iPhone 7 Plus   My Question or Issue For some reason, Spotify is automatically adding/saving songs to my 'song' playlist. That means songs I do not recognize/have not heard of b...
  • GeraldRachelle
  • Casual Listener
  • 2637 Views
  • 2 replies
  • 1 likes
  • 2637 Views
  • 2 replies
  • 1 likes

List for ‘Connect to a device’ is too short and doesn’t allow you to scroll through all devices.

PlanPremiumCountry USADeviceiPhone 8Operating SystemiOS 11.4 My Question or Issue I have various speakers in my house connected to the WiFi network and configured with Google Home. However, only some of these show up in the Spotify app as available d...

  • Newbie
  •   Plan Premium Country  USA Device iPhone 8 Operating System iOS 11.4   My Question or Issue  I have various speakers in my house connected to the WiFi network and conf...
  • Loxer
  • Community Legend
  • 574 Views
  • 1 replies
  • 1 likes
  • available devices
    Google Home
  • 574 Views
  • 1 replies
  • 1 likes

Superuser Contribution Songs stops and pauses after every track

PlanPremiumCountry UKDeviceiPhone XOperating System(iOS 11.4) My Question or Issuesongs stop at the last 1 second of every song and then have to press next for music to continue when on WiFi/4G. No problem when songs are downloaded. Tried fiddling wi...

  • Newbie
  •   Plan Premium Country  UK Device iPhone X Operating System (iOS 11.4)    My Question or Issue songs stop at the last 1 second of every song and then have to press next...
  • Alfredo
  • Roadie
  • 645 Views
  • 1 replies
  • 1 likes
  • 645 Views
  • 1 replies
  • 1 likes

Superuser Contribution Non trovo la canzone

non C'è nella vostra libreria la canzone kankara di Lucio bisutto come si potrebbe fare per aggiungerla

  • Newbie
  • non C'è nella vostra libreria la canzone kankara di Lucio bisutto come si potrebbe fare per aggiungerla  
  • Alfredo
  • Roadie
  • 472 Views
  • 1 replies
  • 0 likes
  • 472 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Pauses Unexpectedly

Spotify randomly pauses on my iPhone. I am not logged in anywhere else. Software is up to date. I've tried deleting and reinstallign the app, but I still have the problem. It has been going on for a few months. What are some solutions? Premium PlanCo...

  • Newbie
  •   Spotify randomly pauses on my iPhone.  I am not logged in anywhere else.  Software is up to date.  I've tried deleting and reinstallign the app, but I still have the problem.&n...
  • Alfredo
  • Roadie
  • 661 Views
  • 1 replies
  • 0 likes
  • 661 Views
  • 1 replies
  • 0 likes

Superuser Contribution Home Screen Error

PlanPremiumCountryUSA DeviceiPhone 7iOS 11.4 My Question or IssueHome Screen shows message: Error Occurred- Try again. Nothing happens when I select try again. Other tabs work just fine. I have reset my phone, uninstalled and reinstalled the app. Not...

  • Newbie
  • Plan Premium Country USA   Device iPhone 7 iOS 11.4   My Question or Issue Home Screen shows message: Error Occurred- Try again. Nothing happens when I select try again. Other tab...
  • Alfredo
  • Roadie
  • 430 Views
  • 1 replies
  • 0 likes
  • 430 Views
  • 1 replies
  • 0 likes

Login by Facebook not working ( on IOS)

Hi, i am a long time user/subscriber of Spotify. Last night my phone ran out of charge and restarted. After restarting, Spotify requested that I login. I have tried to login by Facebook (that is how I always log in). I confirm - via Facebook app or v...

  • Newbie
  • Hi,   i am a long time user/subscriber of Spotify. Last night my phone ran out of charge and restarted. After restarting, Spotify requested that I login. I have tried to login by Facebook (tha...
  • Loxer
  • Community Legend
  • 490 Views
  • 2 replies
  • 0 likes
  • 490 Views
  • 2 replies
  • 0 likes

No more downloads?

Hi, Hope anyone can help me.. I use Spotify premium on my iPhone 7. The last few weeks Spotify doesn't allow any more downloads as it says I have the maximum of downloads possible. But if I delete some music it's the same, it seems like the 'free spa...

  • Newbie
  • Hi,  Hope anyone can help me..  I use Spotify premium on my iPhone 7. The last few weeks Spotify doesn't allow any more downloads as it says I have the maximum of downloads possible. But ...
  • Loxer
  • Community Legend
  • 890 Views
  • 1 replies
  • 0 likes
  • 890 Views
  • 1 replies
  • 0 likes

Spotify wont open when connected to bluetooth

I recently started using spotify with bluetooth, whenever i connect to the device, music will play but i cant open my spotify app. It just stays on a black screen with the spotify logo. I can change songs from the lock screen on my phone, but can not...

  • Newbie
  • I recently started using spotify with bluetooth, whenever i connect to the device, music will play but i cant open my spotify app. It just stays on a black screen with the spotify logo. I can change ...
  • Loxer
  • Community Legend
  • 2528 Views
  • 2 replies
  • 0 likes
  • 2528 Views
  • 2 replies
  • 0 likes

Push notifications not appearing

PlanPremiumCountryiPhone XOperating SystemiOS 11 My Question or Issue I have all notifications enabled but I do not receive any push notifications on my iPhone. I follow 16 artists and I get no notifications for any of them.

  • Newbie
  • Plan Premium Country iPhone X Operating System iOS 11   My Question or Issue  I have all notifications enabled but I do not receive any push notifications on my iPhone. I follow 16 ...
  • Loxer
  • Community Legend
  • 1797 Views
  • 1 replies
  • 1 likes
  • iOS
    Push Notifications
  • 1797 Views
  • 1 replies
  • 1 likes

Superuser Contribution All liked songs gone

My Question or Issue I had about 1500 saved songs or “favorites” dating back from 2015 and now I’ve found that they’ve been cut down to about 20

  • Casual Listener
  •     My Question or Issue  I had about 1500 saved songs or “favorites” dating back from 2015 and now I’ve found that they’ve been cut down to about 20
  • Loxer
  • Community Legend
  • 868 Views
  • 3 replies
  • 0 likes
  • 868 Views
  • 3 replies
  • 0 likes

Spotify partially not working/loading on iOS 12 Beta.

PlanPremiumCountry United KingdomDeviceiPod Touch 6th Generation.Operating SystemiOS 12 Public Beta. My Question or Issue Ever since installing iOS 12 Public Beta on my iPod Touch, I have encountered some issues that I have previously not faced. Spot...

  • Roadie
  •   Plan Premium Country  United Kingdom Device iPod Touch 6th Generation. Operating System iOS 12 Public Beta.   My Question or Issue   Ever since installing iOS 12 Pub...
  • Loxer
  • Community Legend
  • 3164 Views
  • 1 replies
  • 0 likes
  • iOS 12
    Premium
    Public Beta
    Spotify
  • 3164 Views
  • 1 replies
  • 0 likes

Band names removed

Why did Spotify remove the band names from the new release list. It's so annoying. I kind of rely on this to see if band I know release new albums.

  • Casual Listener
  •   Why did Spotify remove the band names from the new release list. It's so annoying. I kind of rely on this to see if band I know release new albums. 
  • 515 Views
  • 0 replies
  • 0 likes
  • Band names
  • 515 Views
  • 0 replies
  • 0 likes

Sync Problem

PlanPremiumCountry TurkeyDeviceiPhone 5sOperating SystemiOS 11 My Question or IssueMy newly added music from the Spotfy desktop application is not automatically added and downloaded to the iPhone application. I am using Spotify on iPhone offline, aut...

  • Newbie
  •  Plan Premium Country  Turkey Device iPhone 5s Operating System iOS 11   My Question or Issue My newly added music from the Spotfy desktop application is not automatical...
  • Loxer
  • Community Legend
  • 418 Views
  • 1 replies
  • 0 likes
  • 418 Views
  • 1 replies
  • 0 likes

My spotify keeps skipping

I have been having issues with my Spotify for a few weeks now. When I play songs on my ipod, they are constantly skipping. At this point I can't listen to the app for more than a minute or two without having this issue. Does anyone know how to fix th...

  • Visitor
  •   I have been having issues with my Spotify for a few weeks now. When I play songs on my ipod, they are constantly skipping. At this point I can't listen to the app for more than a minute ...
  • Loxer
  • Community Legend
  • 560 Views
  • 2 replies
  • 0 likes
  • 560 Views
  • 2 replies
  • 0 likes

[iOS] [iPhone 8] App says I'm offline when trying to listen on Verizon LTE

PremiumUSA DeviceiPhone 8 My Question or Issue I switched to Verizon recently from T-Mobile, and when I did, I switched from an iPhone 7+ to an 8+. Before I had no issues listening to music on LTE during my commute.Now on the new device, anytime I op...

  • Casual Listener
  • Premium USA   Device iPhone 8     My Question or Issue   I switched to Verizon recently from T-Mobile, and when I did, I switched from an iPhone 7+ to an 8+. Before I had...
  • campbell93
  • Casual Listener
  • 1286 Views
  • 2 replies
  • 0 likes
  • 1286 Views
  • 2 replies
  • 0 likes

Playback stops after 'longer' tracks

I've been having a rather weird issue with playback on my iPhone. When I play an album it plays through fine unless there's a track that's over approx. 10 minutes. It plays the long track fine but then playback stops. When I click 'Next song', playba...

  • Casual Listener
  • I've been having a rather weird issue with playback on my iPhone. When I play an album it plays through fine unless there's a track that's over approx. 10 minutes. It plays the long track fine but th...
  • storch_ss
  • Casual Listener
  • 477 Views
  • 2 replies
  • 0 likes
  • 477 Views
  • 2 replies
  • 0 likes

How to favorite songs by artist or album on app?

Just got the latest update of Spotify (free version) after not updating the app for a few months. What happened to being able to see and play your favorited/saved songs (not ALL of them) from a specific artist and album?

  • Casual Listener
  • Just got the latest update of Spotify (free version) after not updating the app for a few months. What happened to being able to see and play your favorited/saved songs (not ALL of them) from a speci...
  • Cocohorse
  • Casual Listener
  • 1109 Views
  • 2 replies
  • 0 likes
  • 1109 Views
  • 2 replies
  • 0 likes