Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 26818 Views
  • 13 replies
  • 33 likes
  • 26818 Views
  • 13 replies
  • 33 likes

Spotify playing wrong song from album

Hello,I've been listening to In Our Bones by Against The Current, and found some acoustic songs on YouTube. I've downloaded them on my pc and put them in a playlist in Spotify on my phone, but now when I want to play Chasing Ghosts from the album (no...

  • Music Fan
  • Hello, I've been listening to In Our Bones by Against The Current, and found some acoustic songs on YouTube. I've downloaded them on my pc and put them in a playlist in Spotify on my phone, but...
  • 332 Views
  • 0 replies
  • 0 likes
  • 332 Views
  • 0 replies
  • 0 likes

Spotify Radio not available on Iphone

No radio feature in Iphone IOS app wether in tabs or in artist / song "3-dots" menu. Buttons mentionned below are simply NOT there on my Iphone:https://support.spotify.com/th-en/using_spotify/discover_music/spotify-radio/ Tried everything suggested o...

  • Casual Listener
  • No radio feature in Iphone IOS app wether in tabs or in artist / song "3-dots" menu. Buttons mentionned below are simply NOT there on my Iphone: https://support.spotify.com/th-en/using_spotify/disco...
  • lkuczborski
  • Gig Goer
  • 892 Views
  • 2 replies
  • 1 likes
  • 892 Views
  • 2 replies
  • 1 likes

Multiple Bowers and Wilkins speakers on Airplay IOS

I use a Bowers and Wilkings A5 to play Spotify via Airplay. I am thinking of buying another for the kitchen and assumed I could play through both speakers and toggle one or the other off/on like on Sonos. Bowers and Wilkins have informed me this is n...

  • Newbie
  • I use a Bowers and Wilkings A5 to play Spotify via Airplay.   I am thinking of buying another for the kitchen and assumed I could play through both speakers and toggle one or the other off/on ...
  • 455 Views
  • 0 replies
  • 0 likes
  • 455 Views
  • 0 replies
  • 0 likes

Solved!! Podcasts & videos doesn't show up in my iPad app

The Podcasts & Videos section has been available on my. iPhone for awhile now, but still does not appear in on my iPad app. Is there something I'm missing? Is this feature still not available for the iPad? I'm a premium member and as far as I'm conce...

  • Newbie
  • The Podcasts & Videos section has been available on my. iPhone for awhile now, but still does not appear in on my iPad app. Is there something I'm missing? Is this feature still not available for...
  • tobi_hase
  • Newbie
  • 43634 Views
  • 43 replies
  • 17 likes
  • 43634 Views
  • 43 replies
  • 17 likes

New iPhone8 has no playlists

I have just bought an iPhone8 to replace my iPhone6. On my new phone when I open Spotify I have no playlists but they are all still listed in Shazam? Where did they go? I thought they should be on whatever device I use to log into my Spotify account?

  • Newbie
  • I have just bought an iPhone8 to replace my iPhone6.  On my new phone when I open Spotify I have no playlists but they are all still listed in Shazam?  Where did they go?  I thought th...
  • 351 Views
  • 0 replies
  • 0 likes
  • 351 Views
  • 0 replies
  • 0 likes

Songs skip when moving

Hello I’ve been using Spotify for my workouts for years now and this past week it’s suddenly started with a motion sensor that turns my music on and off when I move which makes it impossible to do exercise I have an iPhone 7 and I’m using iOS 11.3. I...

  • Casual Listener
  • Hello I’ve been using Spotify for my workouts for years now and this past week it’s suddenly started with a motion sensor that turns my music on and off when I move which makes it impossible to do ex...
  • Jrak1115
  • Casual Listener
  • 1191 Views
  • 2 replies
  • 0 likes
  • 1191 Views
  • 2 replies
  • 0 likes

Solved!! My Spotify won't shuffle

My Spotify playlist won't shuffleI click shuffle but it just plays the songs in orderIt's really annoying meSomeone helpI have premiumAnd I use it on an iPhone

  • Newbie
  • My Spotify playlist won't shuffle I click shuffle but it just plays the songs in order It's really annoying me Someone help I have premium And I use it on an iPhone
  • Bmcnelis
  • Casual Listener
  • 50027 Views
  • 15 replies
  • 5 likes
  • 50027 Views
  • 15 replies
  • 5 likes

Solved!! Will I be charged after my free 7 day trial?

Hi, today, i accidentally clicked "Free trial" on spotify, so now, I'm hooked up with premium for 7 days. I'm afraid I will get charged after the 7 day trial has ended, even though I haven't entered in credit card details. Is it still possible i will...

  • Casual Listener
  • Hi, today, i accidentally clicked "Free trial" on spotify, so now, I'm hooked up with premium for 7 days. I'm afraid I will get charged after the 7 day trial has ended, even though I haven't entered...
  • osornios
  • Spotify Star
  • 289480 Views
  • 140 replies
  • 7 likes
  • 289480 Views
  • 140 replies
  • 7 likes

Stop auto play in car

Hello, I am having an issue with Spotify automatically playing when it connects to my car sound system via Bluetooth. I do not want it to auto play. Even if I pause the current song manually and close Spotify completely it will still resume playing a...

  • Newbie
  • Hello,   I am having an issue with Spotify automatically playing when it connects to my car sound system via Bluetooth. I do not want it to auto play.    Even if I pause the curren...
  • 3483 Views
  • 0 replies
  • 44 likes
  • 3483 Views
  • 0 replies
  • 44 likes

Solved!! Can't find settings on my iPhone X

Hi I was trying to follow the instructions on the spotify's website to manage audio settings on the iPhone app... I cannot find the icon for settings... I don't know why but is not shown.PS: I already checked that I was on the lattest version of the ...

  • Casual Listener
  • Hi I was trying to follow the instructions on the spotify's website to manage audio settings on the iPhone app... I cannot find the icon for settings... I don't know why but is not shown. PS: I alre...
  • cristiandMtl
  • Casual Listener
  • 2539 Views
  • 2 replies
  • 0 likes
  • 2539 Views
  • 2 replies
  • 0 likes

Can't login to Spotify - iPhone 6 plus

I've got the Spotify app on my iPhone 6 plus, which is running iOS 11.3.1. My account is linked to my Facebook profile so when trying to login I click the "Log in with Facebook" button on the app. However the app freezes with the notification "Spotif...

  • Visitor
  • I've got the Spotify app on my iPhone 6 plus, which is running iOS 11.3.1.   My account is linked to my Facebook profile so when trying to login I click the "Log in with Facebook" button ...
  • 464 Views
  • 0 replies
  • 0 likes
  • 464 Views
  • 0 replies
  • 0 likes

Music is autoplaying/skipping

So i have an iphone 6, for some reason when i have my earbuds plugged in and listening to spotify it will skip songs, pause and play songs, without me touching anything!!! I thought it was my earbuds but it’s not. It doesn’t do this on other streamin...

  • Newbie
  • So i have an iphone 6, for some reason when i have my earbuds plugged in and listening to spotify it will skip songs, pause and play songs, without me touching anything!!! I thought it was my earbuds...
  • 209 Views
  • 0 replies
  • 0 likes
  • 209 Views
  • 0 replies
  • 0 likes

Friends Feed / Publish Activity

Hey guys, I have this the following problem since a week when using Spotify on iOS. All of my friends could see the music I am listening to.I tried reinstalling the app, relogging into my account, turning "publish activity" on and off again and nothi...

  • Newbie
  • Hey guys, I have this the following problem since a week when using Spotify on iOS.   All of my friends could see the music I am listening to. I tried reinstalling the app, relogging into my ...
  • JackBeau
  • Composer
  • 496 Views
  • 1 replies
  • 2 likes
  • 496 Views
  • 1 replies
  • 2 likes

Podcast still not functioning

So I keep recieving an error on my spotify app that I am unable to open “this particular link on this device” when i click on any podcast. I have an ipad pro and I have deleted and reinstalled the app, updated it and still no function. I have looked ...

  • Newbie
  • So I keep recieving an error on my spotify app that I am unable to open “this particular link on this device” when i click on any podcast. I have an ipad pro and I have deleted and reinstalled the ap...
  • 294 Views
  • 0 replies
  • 0 likes
  • 294 Views
  • 0 replies
  • 0 likes

Playlists Gone

Opened app today about all of my 12-15 different playlists with hundreds of songs are gone. It’s now random playlists that I’ve never even listened to or created. Thanks for any help. Tried logging off and on and going online to try but nothing. Ipho...

  • Newbie
  • Opened app today about all of my 12-15 different playlists with hundreds of songs are gone.    It’s now random playlists that I’ve never even listened to or created.    Thanks...
  • 238 Views
  • 0 replies
  • 0 likes
  • 238 Views
  • 0 replies
  • 0 likes

Superuser Contribution behind the lyrics doesn't work

I using the latest version of the app and ios but my app doesn't display genius. I have tested this with songs that I am 100% sure have the feature so that's not the issue.

  • Casual Listener
  • I using the latest version of the app and ios but my app doesn't display genius. I have tested this with songs that I am 100% sure have the feature so that's not the issue.
  • Maxiramis
  • Newbie
  • 51305 Views
  • 33 replies
  • 10 likes
  • 51305 Views
  • 33 replies
  • 10 likes

Solved!!Superuser Contribution sync between spotify and deezer?

i use spotify for both iphone and ipad. but now it is useless for ipad. I am a new user for deezer but i liked it. Is there a way export spotify playlists. especially starred and your music???

  • Visitor
  • i use spotify for both iphone and ipad. but now it is useless for ipad. I am a new user for deezer but i liked it. Is there a way export spotify playlists. especially starred and your music???
  • KevinRonk
  • Newbie
  • 35782 Views
  • 7 replies
  • 0 likes
  • 35782 Views
  • 7 replies
  • 0 likes

Solved!! Cannot control or choose song on Spotify after connected to car BT.

Hi folks. I gave up trying, found no solution so far for my problem which is the following.I have an iPhone 7 (latest iOS andl atest Spotify). I connect via BT to my Kenwood KMM-BT304. As I connect sound goes out to car speakers but I lose control ov...

  • Regular
  • Hi folks. I gave up trying, found no solution so far for my problem which is the following. I have an iPhone 7 (latest iOS andl atest Spotify). I connect via BT to my Kenwood KMM-BT304. As I co...
  • htlecso
  • Regular
  • 26275 Views
  • 10 replies
  • 0 likes
  • BT
    Car
    Kenwood
    Kenwood Spotify App
  • 26275 Views
  • 10 replies
  • 0 likes

some discover weekly playlist songs won't download

Hi, anyone have any ideas why some songs on my son's discover weekly playlist will not download on my iphone 6? only two of the songs won't download. this has happened before. I've tried undownloading and then re-downloading. I have plenty of storage...

  • Casual Listener
  • Hi, anyone have any ideas why some songs on my son's discover weekly playlist will not download on my iphone 6?  only two of the songs won't download.  this has happened before.  I've ...
  • 388 Views
  • 0 replies
  • 0 likes
  • 388 Views
  • 0 replies
  • 0 likes