Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
239144 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
120936 Views
118 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
448865 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
306159 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry FranceDeviceiPhone 6sOperating SystemiOS 11.4.1 My Question or Issuehello i have trouble opening my app everytime...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country France Device iPhone 6s Operating System iOS...
Community Legend
2625 Views
8 replies
3 likes
Anyone else having a problem when playing the music without headphones through speakers, and it kinda starts to glitch, then the middle button stops vibrating causing a forced restart on the phone? I double checked with Apple themselves says my phone...
Anyone else having a problem when playing the music without headphones through speakers, and it kinda starts to glitch, then the middle button stops vibrating causing a forced restart on the phone? I...
Community Legend
843 Views
1 replies
0 likes
The playlists on my iphone 5s have stopped udating automatically when I change the playlists on my pc. They have done so since I subscribed to Premium last year. Any solutions would be welcome. Phil
The playlists on my iphone 5s have stopped udating automatically when I change the playlists on my pc. They have done so since I subscribed to Premium last year. Any solutions would b...
Community Legend
748 Views
3 replies
0 likes
PlanPremiumCountry Canada DeviceiPhone 5,Operating SystemiOS 10 My Question or Issue Am premium member, but hubby can't download (no option to install) the spotify app on his IPhone 5. We've tried pressing the home/lock button, and checked all restri...
Plan Premium Country Canada Device iPhone 5, Operating System iOS 10 My Question or Issue Am premium member, but hubby can't download (no option to install) the spotif...
Spotify Star
3534 Views
9 replies
0 likes
PlanFree/PremiumCountry USADeviceIPhone SEOperating SystemiOS 11,4.1 My Question or Issue My app will not stay open for more than 15 seconds. I am unable to play any music. A blank text box with an option to close it appears, but does nothing/crashes...
Plan Free/Premium Country USA Device IPhone SE Operating System iOS 11,4.1 My Question or Issue My app will not stay open for more than 15 seconds. I am unable to play an...
Community Legend
1541 Views
2 replies
1 likes
PlanPremiumCountryUnited StatesDeviceiPhone 8Operating System iOS 11.4.1 I have a 2018 Subaru Forester Premium (no CarPlay) and I can no longer use the in-car buttons for shuffle and repeat in tandem with Spotify.I have confirmed this issue is locali...
Plan Premium Country United States Device iPhone 8 Operating System iOS 11.4.1 I have a 2018 Subaru Forester Premium (no CarPlay) and I can no longer us...
Community Legend
1514 Views
1 replies
1 likes
Been a regular Spotify user, today I notice that the new update of Spotify removed the back song option, when my iPhone is locked. I like to lisen songs more than one time and I liked this option. How can I have it back? Thanks.
Been a regular Spotify user, today I notice that the new update of Spotify removed the back song option, when my iPhone is locked. I like to lisen songs more than one time and I liked this opti...
Community Legend
8655 Views
1 replies
0 likes
Basically until today when I reset my library, I could download things automatically in playlists and on my library. Now, the only way I can download is by adding to a playlist, hitting the three dots, tapping download and then adding to my library.P...
Basically until today when I reset my library, I could download things automatically in playlists and on my library. Now, the only way I can download is by adding to a playlist, hitting the three dot...
Community Legend
1055 Views
2 replies
0 likes
PlanPremiumCountry USDeviceiPad mini 4Operating System(iOS 11.4.1 My Question or Issue When I try to type any Korean it doesn’t allow me to type in Korean. The letters are not joined like they should. It treats the letters as separate words. I tried ...
Plan Premium Country US Device iPad mini 4 Operating System (iOS 11.4.1 My Question or Issue When I try to type any Korean it doesn’t allow me to type in Korean. The lett...
Community Legend
583 Views
1 replies
0 likes
I am on a premium plan running Spotify from my iPhone SE. I have run out of download space on my Spotify account therefore I need to undownload some songs. I still want these songs in my library, just not for offline use. That way I can still access ...
I am on a premium plan running Spotify from my iPhone SE. I have run out of download space on my Spotify account therefore I need to undownload some songs. I still want these songs in my libr...
Community Legend
1148 Views
3 replies
0 likes
PlanPremiumCountry USDevice(iPhone 7) My Question or IssueI created a playlist on the desktop app and played it as a radio station. From the playlist I clicked on "Go to Playlist Radio".When I go to my iPhone a day later, there is no listing of the p...
Plan Premium Country US Device (iPhone 7) My Question or Issue I created a playlist on the desktop app and played it as a radio station. From the playlist I clicked on "G...
Community Legend
750 Views
1 replies
0 likes
Plan: PremiumCountry: Living in the United StatesDevice: iPhone XOperating System: iOS 11 Issue:Whenever there is no internet connection (Wi-Fi or cellular,) Spotify won't play downloaded songs unless you manually turn on offline mode.
Plan: Premium Country: Living in the United States Device: iPhone X Operating System: iOS 11 Issue: Whenever there is no internet connection (Wi-Fi or cellular,) Spotify won't play d...
Spotify Star
1021 Views
1 replies
1 likes
Country:United StatesDevice:iPhone X (issue occurs on older iOS devices as well)Operating System:iOS 11 (occurs on older iOS versions as well)Vehicle:2014 Honda Civic Issue:Metadata is inconsistently displayed when playing media over bluetooth to Hon...
Country: United States Device: iPhone X (issue occurs on older iOS devices as well) Operating System: iOS 11 (occurs on older iOS versions as well) Vehicle: 2014 Honda Civic Issue: M...
Newbie
2443 Views
1 replies
4 likes
Plan: PremiumCountry: USA Device: iPhone X My Question or Issue: I cannot download new music. It says my library is full and I've run out of storage but I have not.
Plan: Premium Country: USA Device: iPhone X My Question or Issue: I cannot download new music. It says my library is full and I've run out of storage but I have not.&nb...
Spotify Star
1030 Views
1 replies
0 likes
I have an iphone 5. The app pauses and skips songs whenever I carry my phone around or put it in my pocket. Basically, songs pause and/or skips while the phone is in motion. Sometimes my voice control randamly appears, as well, but I'm not sure if th...
I have an iphone 5. The app pauses and skips songs whenever I carry my phone around or put it in my pocket. Basically, songs pause and/or skips while the phone is in motion. Sometimes my voice c...
Music Fan
577145 Views
117 replies
4 likes
PlanFreeCountryUnited States of AmericaDeviceiPhone 6sOperating SystemiOS 11.4.1My Question or Issue Cannot remove songs from playlists
Plan Free Country United States of America Device iPhone 6s Operating System iOS 11.4.1 My Question or Issue Cannot remove songs from playlists
Regular
22105 Views
4 replies
0 likes
My Question or Issue When driving on busy roads, I notice the music I play from my spotify app never sounds as good as the music on the radio. Is there a way to make this sound better? I know you can probably do this with the equalizer but I have no ...
My Question or Issue When driving on busy roads, I notice the music I play from my spotify app never sounds as good as the music on the radio. Is there a way to make this sound...
Community Legend
49153 Views
2 replies
1 likes
PlanPremiumCountry AUDevice(iPhone 7)Operating SystemiOS 11.4 My Question or Issue Songs are constantly skipping or just completely stopping. Happens to songs that I have downloaded or songs that aren't downloaded. I have reinstalled the app but this...
Plan Premium Country AU Device (iPhone 7) Operating System iOS 11.4 My Question or Issue Songs are constantly skipping or just completely stopping. Happens t...
Community Legend
1086 Views
6 replies
0 likes
PlanPremiumCountry USADeviceiPhone XOperating SystemiOS My Question or IssueI usually turn off the data for Spotify because it uses too much data when I am on the road. However, two days ago the offline mode stopped working. I have tried to restart t...
Plan Premium Country USA Device iPhone X Operating System iOS My Question or Issue I usually turn off the data for Spotify because it uses too much data when I am on th...
Community Legend
1186 Views
2 replies
0 likes
Hi,I've have experiencing the same bug FOR MONTHS by now, and it annoys me a lot. Whenever I queue a song or more and I open the queue list, the now playing and the last song of the list has been disappearing and there is a blank space instead of the...
Hi, I've have experiencing the same bug FOR MONTHS by now, and it annoys me a lot. Whenever I queue a song or more and I open the queue list, the now playing and the last son...
Community Legend
1460 Views
1 replies
3 likes
