Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
a week ago
Rastereyes
Casual Listener
80743 Views
19 replies
37 likes

80743 Views
19 replies
37 likes

Solved!! Why do I get recommendations from a different account

I recently created a Spotify account for my dad and for some reason his account linked with mine and I get recommended music from his account while it says I’m signed into my account. How do I fix this?PlanPremiumCountry USADeviceiPhone 7Operating Sy...

user-removed
Visitor
I recently created a Spotify account for my dad and for some reason his account linked with mine and I get recommended music from his account while it says I’m signed into my account. How do I fix th...
2018-06-30 5:55:44 PM
2018-06-30 10:13:29 PM
Loxer
Community Legend
1128 Views
3 replies
0 likes

1128 Views
3 replies
0 likes

No more downloads?

Hi, Hope anyone can help me.. I use Spotify premium on my iPhone 7. The last few weeks Spotify doesn't allow any more downloads as it says I have the maximum of downloads possible. But if I delete some music it's the same, it seems like the 'free spa...

VerenaSammeth
Newbie
Hi, Hope anyone can help me.. I use Spotify premium on my iPhone 7. The last few weeks Spotify doesn't allow any more downloads as it says I have the maximum of downloads possible. But ...
2018-06-30 11:09:23 AM
2018-06-30 11:23:50 AM
Loxer
Community Legend
887 Views
1 replies
0 likes

887 Views
1 replies
0 likes

Spotify wont open when connected to bluetooth

I recently started using spotify with bluetooth, whenever i connect to the device, music will play but i cant open my spotify app. It just stays on a black screen with the spotify logo. I can change songs from the lock screen on my phone, but can not...

Jake_shafer
Newbie
I recently started using spotify with bluetooth, whenever i connect to the device, music will play but i cant open my spotify app. It just stays on a black screen with the spotify logo. I can change ...
2018-05-18 1:59:14 PM
2018-06-29 12:47:39 AM
Loxer
Community Legend
2514 Views
2 replies
0 likes

2514 Views
2 replies
0 likes

Push notifications not appearing

PlanPremiumCountryiPhone XOperating SystemiOS 11 My Question or Issue I have all notifications enabled but I do not receive any push notifications on my iPhone. I follow 16 artists and I get no notifications for any of them.

YellowMamba
Newbie
Plan Premium Country iPhone X Operating System iOS 11 My Question or Issue I have all notifications enabled but I do not receive any push notifications on my iPhone. I follow 16 ...
2018-06-29 12:17:46 AM
2018-06-29 12:40:44 AM
Loxer
Community Legend
1790 Views
1 replies
1 likes
iOS
Push Notifications

1790 Views
1 replies
1 likes

Superuser Contribution All liked songs gone

My Question or Issue I had about 1500 saved songs or “favorites” dating back from 2015 and now I’ve found that they’ve been cut down to about 20

c62h_pca5-gj
Casual Listener
My Question or Issue I had about 1500 saved songs or “favorites” dating back from 2015 and now I’ve found that they’ve been cut down to about 20
2018-06-24 11:48:16 AM
2018-06-29 11:11:17 PM
Loxer
Community Legend
861 Views
3 replies
0 likes

861 Views
3 replies
0 likes

Spotify partially not working/loading on iOS 12 Beta.

PlanPremiumCountry United KingdomDeviceiPod Touch 6th Generation.Operating SystemiOS 12 Public Beta. My Question or Issue Ever since installing iOS 12 Public Beta on my iPod Touch, I have encountered some issues that I have previously not faced. Spot...

commute1
Roadie
Plan Premium Country United Kingdom Device iPod Touch 6th Generation. Operating System iOS 12 Public Beta. My Question or Issue Ever since installing iOS 12 Pub...
2018-06-29 8:26:54 PM
2018-06-29 9:11:48 PM
Loxer
Community Legend
3159 Views
1 replies
0 likes
iOS 12
Premium
Public Beta
Spotify

3159 Views
1 replies
0 likes

Band names removed

Why did Spotify remove the band names from the new release list. It's so annoying. I kind of rely on this to see if band I know release new albums.

rschlack
Casual Listener
Why did Spotify remove the band names from the new release list. It's so annoying. I kind of rely on this to see if band I know release new albums.
2018-06-29 1:17:17 PM
511 Views
0 replies
0 likes
Band names

511 Views
0 replies
0 likes

Sync Problem

PlanPremiumCountry TurkeyDeviceiPhone 5sOperating SystemiOS 11 My Question or IssueMy newly added music from the Spotfy desktop application is not automatically added and downloaded to the iPhone application. I am using Spotify on iPhone offline, aut...

salihonar97
Newbie
Plan Premium Country Turkey Device iPhone 5s Operating System iOS 11 My Question or Issue My newly added music from the Spotfy desktop application is not automatical...
2018-06-27 1:08:13 PM
2018-06-29 10:02:19 AM
Loxer
Community Legend
412 Views
1 replies
0 likes

412 Views
1 replies
0 likes

My spotify keeps skipping

I have been having issues with my Spotify for a few weeks now. When I play songs on my ipod, they are constantly skipping. At this point I can't listen to the app for more than a minute or two without having this issue. Does anyone know how to fix th...

user-removed
Visitor
I have been having issues with my Spotify for a few weeks now. When I play songs on my ipod, they are constantly skipping. At this point I can't listen to the app for more than a minute ...
2018-06-29 2:49:06 AM
2018-06-29 9:01:36 AM
Loxer
Community Legend
555 Views
2 replies
0 likes

555 Views
2 replies
0 likes

[iOS] [iPhone 8] App says I'm offline when trying to listen on Verizon LTE

PremiumUSA DeviceiPhone 8 My Question or Issue I switched to Verizon recently from T-Mobile, and when I did, I switched from an iPhone 7+ to an 8+. Before I had no issues listening to music on LTE during my commute.Now on the new device, anytime I op...

campbell93
Casual Listener
Premium USA Device iPhone 8 My Question or Issue I switched to Verizon recently from T-Mobile, and when I did, I switched from an iPhone 7+ to an 8+. Before I had...
2018-06-29 1:02:18 AM
2018-06-29 1:37:57 AM
campbell93
Casual Listener
1277 Views
2 replies
0 likes

1277 Views
2 replies
0 likes

Playback stops after 'longer' tracks

I've been having a rather weird issue with playback on my iPhone. When I play an album it plays through fine unless there's a track that's over approx. 10 minutes. It plays the long track fine but then playback stops. When I click 'Next song', playba...

storch_ss
Casual Listener
I've been having a rather weird issue with playback on my iPhone. When I play an album it plays through fine unless there's a track that's over approx. 10 minutes. It plays the long track fine but th...
2018-06-28 8:21:24 PM
2018-06-28 10:11:58 PM
storch_ss
Casual Listener
477 Views
2 replies
0 likes

477 Views
2 replies
0 likes

How to favorite songs by artist or album on app?

Just got the latest update of Spotify (free version) after not updating the app for a few months. What happened to being able to see and play your favorited/saved songs (not ALL of them) from a specific artist and album?

Cocohorse
Casual Listener
Just got the latest update of Spotify (free version) after not updating the app for a few months. What happened to being able to see and play your favorited/saved songs (not ALL of them) from a speci...
2018-06-27 7:17:01 PM
2018-06-28 7:57:17 PM
Cocohorse
Casual Listener
1108 Views
2 replies
0 likes

1108 Views
2 replies
0 likes

Daily Mix not updating

ALL PLATFORMS Daily Mix contains some songs from my lib/like, and they are always in my daily mix. Even I select " don't play this song", they are still there. I added a lot of English songs in my lib, but they never appear in my daily mix. I'm Premi...

user-removed
Visitor
ALL PLATFORMS Daily Mix contains some songs from my lib/like, and they are always in my daily mix. Even I select " don't play this song", they are still there. I added a lot of Engli...
2018-06-28 5:06:55 PM
809 Views
0 replies
1 likes

809 Views
0 replies
1 likes

Can't open the app on iOS 12 Beta even after reinstallation (iPhone SE)

PlanPremiumCountry USADeviceiPhone SEOperating SystemiOS 12 Beta My Question or IssueHey there. I've updated my OS to iOS 12 Beta today and after that every time I open the Spotify app it closes and returns me to the home screen. However app is persi...

underdog02
Casual Listener
Plan Premium Country USA Device iPhone SE Operating System iOS 12 Beta My Question or Issue Hey there. I've updated my OS to iOS 12 Beta today and after that every time I open ...
2018-06-26 9:29:34 PM
2018-06-28 1:12:36 PM
underdog02
Casual Listener
1307 Views
4 replies
0 likes

1307 Views
4 replies
0 likes

why my spotify does not update to the new interface after purchasing spotify premium

PlanPremiumCountry MalaysiaDeviceIphone XOperating SystemiOS 11.4 My Question or Issuewhy my spotify does not update to the new interface after purchasing spotify premium

Irsyad
Newbie
Plan Premium Country Malaysia Device Iphone X Operating System iOS 11.4 My Question or Issue why my spotify does not update to the new interface after purchasing spotify premium
2018-06-28 12:05:01 PM
2018-06-28 12:32:34 PM
Loxer
Community Legend
607 Views
1 replies
0 likes

607 Views
1 replies
0 likes

Searching a playlist is gone??

PlanFreeCountry USADeviceiPhone 6sOperating SystemiOS 11 My Question or Issue After the new revamp the option to search your own playlist has disappeared, which is needed, rather than scrolling through all my songs.

Nex54
Newbie
Plan Free Country USA Device iPhone 6s Operating System iOS 11 My Question or Issue After the new revamp the option to search your own playlist has disappeared, which is ...
2018-06-26 10:44:51 PM
2018-06-28 5:38:41 AM
adam_pepporoni
Casual Listener
696 Views
2 replies
0 likes

696 Views
2 replies
0 likes

Why is it so hard to delete a song from a playlist?

To preface, I have premium, so all feature should be open to me. Only Spotify mobile it is nearly impossible to delete a songs from a playlist. You can’t delete the song if you just scroll and find it, if you filter and search for it, or if it’s curr...

ClockworkCatz
Casual Listener
To preface, I have premium, so all feature should be open to me. Only Spotify mobile it is nearly impossible to delete a songs from a playlist. You can’t delete the song if you just scroll and find i...
2018-04-05 10:07:38 PM
2018-06-28 5:32:08 AM
adam_pepporoni
Casual Listener
13129 Views
9 replies
35 likes

13129 Views
9 replies
35 likes

When Using Bluetooth in car spotify app automatically starts playing music HOW do I turn that off?

PlanPremiumCountry USADevice(iPhone 6s iOS 11.4)Operating System(iOS 11.4) My Question or Issue This is a recent development... just in the past few weeks or so and had never happened before under the same circumstances. Nothing new or different has ...

lisaours
Casual Listener
Plan Premium Country USA Device (iPhone 6s iOS 11.4) Operating System (iOS 11.4) My Question or Issue This is a recent development... just in the past few weeks or so and...
2018-06-27 10:43:34 PM
1090 Views
0 replies
16 likes

1090 Views
0 replies
16 likes

Battery life on iPhone 8

I have an iPhone 8, running IOS 11.2.6, which is the latest update as of 3/26/18, I am also running the most recent update of Spotify, 8.4.46. Which came out "6 Hours ago" The problem I am having is that my battery is draining super fast when I use t...

tvanslembrouck
Newbie
I have an iPhone 8, running IOS 11.2.6, which is the latest update as of 3/26/18, I am also running the most recent update of Spotify, 8.4.46. Which came out "6 Hours ago" The problem I am having is ...
2018-03-26 7:09:57 PM
2018-06-27 10:38:12 PM
1228488031
Newbie
5818 Views
15 replies
10 likes

5818 Views
15 replies
10 likes

Chrome cast audio not connecting

PlanPremiumCountry Nz DeviceiPhone 6s+Operating Systemlatest iOS My Question or Issue Spotify will no longer connect to my chrome cast audio. Worked yesterday but now just gets stuck saying connecting

bb7-p3j_te1iw
Newbie
Plan Premium Country Nz Device iPhone 6s+ Operating System latest iOS My Question or Issue Spotify will no longer connect to my chrome cast audio. Worked yesterda...
2018-06-27 9:29:12 AM
2018-06-27 4:08:47 PM
pmares
Newbie
784 Views
3 replies
0 likes

784 Views
3 replies
0 likes

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