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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37453 Views

41 replies

10 likes

  • 37453 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103155 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1330 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299315 Views

61 replies

16 likes

  • 299315 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126111 Views

19 replies

38 likes

  • 126111 Views
  • 19 replies
  • 38 likes

BUG: Spotify iPhone app fails to control Chromecast with "don't like" songs

Plan: PremiumCountry: UK Device: iPhone 7 Plus My Question or IssueI use the Spotify iPhone app with Chromecast Audio. Somewhat regularly Spotify gets the Chromecast Audio into a state where it cannot control it and is also hard to reconnect. I notic...

Music Fan

Plan: Premium Country: UK   Device: iPhone 7 Plus   My Question or Issue I use the Spotify iPhone app with Chromecast Audio. Somewhat regularly Spotify gets the Chromecast Audio into ...

mattled

Music Fan

1210 Views

2 replies

0 likes

  • 1210 Views
  • 2 replies
  • 0 likes

Discover weekly: Keeps playing "don't like" songs

Plan: PremiumCountry: UK Device: iPhone 7 Plus My Question or IssueI used the feature of Discover Weekly to indicate that "I don't like this song". The Spotify app promises afterwards "We won't play songs like this in Discover Weekly.", and when look...

Music Fan

Plan: Premium Country: UK   Device: iPhone 7 Plus   My Question or Issue I used the feature of Discover Weekly to indicate that "I don't like this song". The Spotify app promises afte...

mattled

Music Fan

1220 Views

1 replies

1 likes

  • 1220 Views
  • 1 replies
  • 1 likes

[Amazon Echo] device keep disappearing from my list and come back after a while

PlanPremiumCountry USDeviceiphone 7Operating SystemiOS 11 My Question or IssueMy echo dot keep disappearing from the device list in Spotify and come back after around 30 seconds. The time that the device is gone is not always the same. I checked the ...

Newbie

Plan Premium Country  US Device iphone 7 Operating System iOS 11   My Question or Issue My echo dot keep disappearing from the device list in Spotify and come back after around 30...

Keanu_C

Community Legend

7452 Views

1 replies

0 likes

Amazon
Echo
Echo Dot
Sound device
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every time an ad is supposed to play everything freezes

PlanFreeCountry AmericaDeviceiPhone 7Operating Systemlatest update My Question or Issue every time i opt to listen to an ad for 30 minuets of music without ads, everything freezes. i’ve tried deleting and reinstalling, i’ve tired cleaning the app, an...

Newbie

Plan Free Country  America Device iPhone 7 Operating System latest update    My Question or Issue  every time i opt to listen to an ad for 30 minuets of music without ad...

Loxer

Community Legend

882 Views

1 replies

0 likes

bugs
  • 882 Views
  • 1 replies
  • 0 likes

Where are my Like/Dislike Buttons gone?

PlanPremiumCountry GermanyDeviceiPhone 6sOperating SystemiOS 11.4 Where are my Like/Dislike Buttons gone? They are missing 路‍

Casual Listener

Plan Premium Country  Germany Device iPhone 6s Operating System iOS 11.4   Where are my Like/Dislike Buttons gone? They are missing 🤷‍♀️  

Loxer

Community Legend

3026 Views

1 replies

1 likes

Buttons are missing
dislike
like
mixtape
  • 3026 Views
  • 1 replies
  • 1 likes

Chromecast stops playing

PlanPremiumCountryAustraliaDeviceiPhone 8+ / iPhone 6SGoogle Home MiniChromecast AudionVidia Shield Operating System(iOS 10 / Shield Experience 7) My Question or IssueWe have a similar issue to a lot of the "fixed" issues in here. Basically I do one ...

Casual Listener

Plan Premium Country Australia Device iPhone 8+  / iPhone 6S Google Home Mini Chromecast Audio nVidia Shield    Operating System (iOS 10 / Shield Experience 7)   My Q...

jztilly

Casual Listener

4020 Views

2 replies

5 likes

stops
  • 4020 Views
  • 2 replies
  • 5 likes

Solved!! Sorry. This radio station cannot be started.

Sorry. This radio station cannot be started. Please try with something else. I am getting this error on ios 6. The station plays in the mac app. What's the problem?

Casual Listener

Sorry. This radio station cannot be started. Please try with something else.   I am getting this error on ios 6. The station plays in the mac app. What's the problem?

crashcuddle

Newbie

42270 Views

48 replies

1 likes

  • 42270 Views
  • 48 replies
  • 1 likes

Solved!! Regarding Spotify banning hacked apps ios

I was just wondering I pay for premium and don’t use the app for piracy what I use it for is the fact that I get notifications when new music comes out will I be banned I’ve been a Spotify premium member ever since turning 18 and love the service wil...

Casual Listener

I was just wondering I pay for premium and don’t use the app for piracy what I use it for is the fact that I get notifications when new music comes out will I be banned I’ve been a Spotify premium me...

burt111

Casual Listener

3767 Views

2 replies

0 likes

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  • 2 replies
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Music skipping

Premium / UK / iPhone SE I’ve uninstalled Spotify multiple times and replaced my headphones. My music is still skipping when I lock my phone. Is anyone else having this problem, even after doing what was suggested in a previous thread (link below) Ih...

Casual Listener

Premium / UK / iPhone SE   I’ve uninstalled Spotify multiple times and replaced my headphones. My music is still skipping when I lock my phone. Is anyone else having this proble...

jenniferas

Casual Listener

1107 Views

2 replies

0 likes

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  • 2 replies
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Can I get Spotify to play music from my music library on my phone

Just as the title says there are songs I have on my phone that aren’t in Spotify and I’d prefer to have it all in one place

Newbie

Just as the title says there are songs I have on my phone that aren’t in Spotify and I’d prefer to have it all in one place

Loxer

Community Legend

938 Views

1 replies

0 likes

  • 938 Views
  • 1 replies
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No Gear Icon On iPhone 6

There’s no gear in the upper left corner after I tap my library,just filter lines. How do I find it?

Casual Listener

There’s no gear in the upper left corner after I tap my library,just filter lines. How do I find it?

Loxer

Community Legend

1180 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Strange line on top of fullscreen cover view

Hi, I noticed that when in fullscreen cover view there's a strange line at the top. Noticed that on my iPhone X and iPhone 5s. Did NOT see it on Android. First I thought I had a defective line of pixels on my iPhone X ... Nothing major of course but ...

Casual Listener

Hi,   I noticed that when in fullscreen cover view there's a strange line at the top. Noticed that on my iPhone X and iPhone 5s. Did NOT see it on Android.   First I thought I had a def...

Loxer

Community Legend

739 Views

1 replies

0 likes

  • 739 Views
  • 1 replies
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imported music from iPhone and iTunes

Hello, what's the procedure for delete music imported from my itunes and my iPhone? Thank you

Casual Listener

Hello,  what's the procedure for delete music imported from my itunes and my iPhone? Thank you

Loxer

Community Legend

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

App not working

Spotify logged me out & now I can not log back in on my iPhone 7 . I do not have a network issue as everything else is fine , no issues at all. I have no trouble logging in on my laptop either ! Second time this has occurred and it’s frustrating . No...

Newbie

Spotify logged me out & now I can not log back in on my iPhone 7 . I do not have a network issue as everything else is fine , no issues at all. I have no trouble logging in on my laptop either ! ...

Loxer

Community Legend

865 Views

3 replies

1 likes

  • 865 Views
  • 3 replies
  • 1 likes

Unable to download Spotify from App Store

I'm trying to download the Spotify app from the App Store onto an iPhone 6.Ive had the app on my phone before and it disappeared from my home screen a few days ago. I'm able to download all other apps from the App Store, just not Spotify.I'm using iO...

Newbie

I'm trying to download the Spotify app from the App Store onto an iPhone 6. Ive had the app on my phone before and it disappeared from my home screen a few days ago.   I'm able to download al...

Loxer

Community Legend

1045 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

cant listen to music without wifi connection

i have a premium accont but i have nothing downloaded, but when im with my 4g connection, without wifi the app does not let me listen to any song... ive tried to install again the app, and the configuration where you allow the apps to be used with th...

Newbie

i have a premium accont but i have nothing downloaded, but when im with my 4g connection, without wifi the app does not let me listen to any song...   ive tried to install again the app, and t...

Loxer

Community Legend

893 Views

2 replies

0 likes

  • 893 Views
  • 2 replies
  • 0 likes

Can't switch Facebook accounts

HiI was using spotify premium as myself for years on my phone When I wasn't able to keep up with my subscription, I used my boyfriends account until I could open my premium account again. I don't understand why I was able to change from my account to...

Newbie

Hi I was using spotify premium as myself for years on my phone  When I wasn't able to keep up with my subscription, I used my boyfriends account until I could open my premium account again.&nb...

Loxer

Community Legend

1912 Views

1 replies

0 likes

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  • 1 replies
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Local files on iPhone

As far as I understand I wouldn't be able to listen to my local files (that are stored at my home computer) on my computer at work (since my local files arrent stored there too).So therfore I would like to import local files from my Dropbox folder so...

Casual Listener

As far as I understand I wouldn't be able to listen to my local files (that are stored at my home computer) on my computer at work (since my local files arrent stored there too). So therfore I would...

Loxer

Community Legend

826 Views

1 replies

0 likes

  • 826 Views
  • 1 replies
  • 0 likes

Skip songs iOS

Hey guys, I've seen a lot of topics regarding the problem of skipping songs. I tried all the solutions from other topics, but nothing works for me. Every 2 or 3 songs, if I skip to the next one, it plays for 2 seconds and skip for the next one... It'...

Casual Listener

Hey guys, I've seen a lot of topics regarding the problem of skipping songs. I tried all the solutions from other topics, but nothing works for me. Every 2 or 3 songs, if I skip to the next one, it p...

Loxer

Community Legend

735 Views

1 replies

0 likes

  • 735 Views
  • 1 replies
  • 0 likes

Downloaded songs NOT taking up space on my iphone 5

Hi everyone, wonder if you can help me.I've recently taken out a Spotify Premium subscription (loving it so far). I've noticed when I've downloaded numerous songs that when I got into my general phone settings it's saying the songs stored to the devi...

Newbie

Hi everyone, wonder if you can help me. I've recently taken out a Spotify Premium subscription (loving it so far). I've noticed when I've downloaded numerous songs that when I got into my general ph...

Loxer

Community Legend

752 Views

1 replies

0 likes

  • 752 Views
  • 1 replies
  • 0 likes