Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 396249 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I use my Daily Mix almost every day and for the most part the music is spot on. The problem, however, is that everytime I click on them the playlist starts to play from the beginning AGAIN and the RANDOM button is disabled. Clearly this functionality...
Regular
I use my Daily Mix almost every day and for the most part the music is spot on. The problem, however, is that everytime I click on them the playlist starts to play from the beginning...
dschmunis
Regular
2900 Views
2 replies
0 likes
PlanPremiumCountryArgentina DeviceIphone 6sOperating SystemiOS 11.4.1My button bar changed, and I do not know how / can not return it to how it was before afterbefore
Casual Listener
Plan Premium Country Argentina Device Iphone 6s Operating System iOS 11.4.1 My button bar changed, and I do not know how / can not return it to how it was before af...
ezebs
Casual Listener
732 Views
2 replies
0 likes
There is a big problem with the way the iOS Spotify app handles volume when syncing with Chromecast devices. This has caused me to have to uninstall Spotify completely from my iPhone. Here is what happens:When I use Chromecast with various video appl...
Newbie
There is a big problem with the way the iOS Spotify app handles volume when syncing with Chromecast devices. This has caused me to have to uninstall Spotify completely from my iPhone. Here i...
860 Views
0 replies
0 likes
PlanPremiumCountrygermany DeviceiPhone XOperating SystemiOS 12 Beta 12 when swiping out of the Artist Detail Page on iOS and the Navigation Controller „pushes“ you back you get all the links of the Artist duplicated. Seems like items are pushed into ...
Casual Listener
Plan Premium Country germany Device iPhone X Operating System iOS 12 Beta 12 when swiping out of the Artist Detail Page on iOS and the Navigation Controller „pus...
Loxer
Community Legend
688 Views
2 replies
0 likes
PlanPremiumCountry USADeviceipad proOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I search for a popular song and it says error what should I do
Newbie
Plan Premium Country USA Device ipad pro Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I search for a popular song and it says error ...
Loxer
Community Legend
926 Views
1 replies
0 likes
PlanPremiumCountry USADeviceIphone 8 Operating Systemios11 My Question or Issue When you create a group of speakers for google cast Spotify only shows the group in cast available and not the individual speakers anymore. Other apps don’t have this pro...
Newbie
Plan Premium Country USA Device Iphone 8 Operating System ios11 My Question or Issue When you create a group of speakers for google cast Spotify only shows ...
Bollatta
Regular
1001 Views
1 replies
3 likes
PlanPremium for familyCountry CanadaDeviceiPhone 6 iOS 11My Question or Issue I had a old spotify that I no longer have access to that I used in offline mode so I have all the files locally downloaded on my phone (in documents and data I imagine). Is...
Casual Listener
Plan Premium for family Country Canada Device iPhone 6 iOS 11 My Question or Issue I had a old spotify that I no longer have access to that I used in offline mode so I have all the...
Loxer
Community Legend
1423 Views
3 replies
0 likes
PlanPremiumCountry UKDeviceIPad 4Operating System(iOS 10 My Question or Issue I updated Spotify, now I cannot open the app on my IPad.
Regular
Plan Premium Country UK Device IPad 4 Operating System (iOS 10 My Question or Issue I updated Spotify, now I cannot open the app on my IPad.
Speedy_skier
Regular
1044 Views
8 replies
0 likes
Will deleting cache ,delete my playlists and downloads?
Casual Listener
Will deleting cache ,delete my playlists and downloads?
nariman87
Casual Listener
1715 Views
4 replies
0 likes
Since I updated my Spotify on my cell phone it does not make scrobbles any more. And the option to enable last.fm disappeared from the app. Desde que atualizei meu Spotify no celular ele não faz mais scrobbles. E a opção de ativar o last.fm sumiu do ...
Regular
Since I updated my Spotify on my cell phone it does not make scrobbles any more. And the option to enable last.fm disappeared from the app. Desde que atualizei meu Spotify no celular el...
Lawro
Newbie
13182 Views
3 replies
0 likes
I try to go to the search page to search for music and it keeps saying “error try again”. I am connected to WiFi. How do I fix this?
Newbie
I try to go to the search page to search for music and it keeps saying “error try again”. I am connected to WiFi. How do I fix this?
Loxer
Community Legend
1043 Views
5 replies
3 likes
So, I’m having a problem searching songs on the app for iPhone. As soon as I begin typing It will immediately say “an error occurred” with a “try again” button. Yet, this does nothing. I’ve closed the app and restarted my phone. UPDATE:I deleted the ...
Regular
So, I’m having a problem searching songs on the app for iPhone. As soon as I begin typing It will immediately say “an error occurred” with a “try again” button. Yet, this does nothing. ...
Loxer
Community Legend
23866 Views
22 replies
16 likes
I get an error no matter what every time I search. Restarted and reinstalled. Nothing works. iphone 7(iOS 10,
Roadie
I get an error no matter what every time I search. Restarted and reinstalled. Nothing works. iphone 7 (iOS 10,
Loxer
Community Legend
1918 Views
3 replies
7 likes
I cannot sort my playlist in descending order on my iPad but I can do so on my Android phone. I have tried different ways including clicking on the sort button again to reverse the order, but still unsuccessful. Specifically, I want to be able to sor...
Casual Listener
I cannot sort my playlist in descending order on my iPad but I can do so on my Android phone. I have tried different ways including clicking on the sort button again to reverse the order, but still u...
Loxer
Community Legend
495 Views
1 replies
0 likes
PlanPremiumCountry USDeviceiPhone 8 Operating SystemiOS 10 My Question or Issue On both my phone and laptop, despite updating to the latest version of Spotify, the search bar is not working. On my laptop it just gives me a blank screen, on my phone i...
Newbie
Plan Premium Country US Device iPhone 8 Operating System iOS 10 My Question or Issue On both my phone and laptop, despite updating to the latest version of Spotify,...
Loxer
Community Legend
800 Views
1 replies
1 likes
PlanPremiumCountryBrazil Device(iPhone7)Operating System(iOS 11.4.1) My Question or Issue Hi, I signed to beta test there was months ago and I didn't get anything new, no new design, no new features, nothing! I thought I could test something new like...
Composer
Plan Premium Country Brazil Device (iPhone7) Operating System (iOS 11.4.1) My Question or Issue Hi, I signed to beta test there was months ago and I didn't get anything n...
Loxer
Community Legend
670 Views
1 replies
0 likes
Plan. Family PremiumCountry Us Device(iPhone 7Operating System(Windows 10) My Question or IssueI'm trying to find the Billboard weekly top Electronic Dance Music list on Spotify and am only able to find something along the lines of top 100 or top of ...
Casual Listener
Plan. Family Premium Country Us Device (iPhone 7 Operating System (Windows 10) My Question or Issue I'm trying to find the Billboard weekly top Electronic Dance M...
PeppersChow
Casual Listener
840 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceiPad Air Operating Systemios 10.3.3 My Question or Issue I have been a premium user for years. Suddenly last night, the "search" function no longer works. Similar to other issues that have been mentioned here. I tried a har...
Casual Listener
Plan Premium Country USA Device iPad Air Operating System ios 10.3.3 My Question or Issue I have been a premium user for years. Suddenly last night, the "se...
Billy-J
Spotify Star
686 Views
3 replies
0 likes
Plan Premium Country Canada DeviceiPhone XOperating SystemiOS 11.4.1 My Question or IssueSearch is not working. “An error occurred” msg is displayed with “Try again” button. Tried to log out and back log in, reinstall app. Nothing works. It did work ...
Newbie
Plan Premium Country Canada Device iPhone X Operating System iOS 11.4.1 My Question or Issue Search is not working. “An error occurred” msg is displaye...
Billy-J
Spotify Star
1633 Views
1 replies
2 likes
PlanPremiumCountrycanada Device(iPhone 6s)Operating System(iOS 10 something My Question or Issue whenever I try to search music in the “search” page, Spotify displays a message that says “an error occurred, try again”. I just updated the app recently...
Newbie
PlanPremium Country canada Device (iPhone 6s) Operating System (iOS 10 something My Question or Issue whenever I try to search music in the “search” page, Spotify disp...
Billy-J
Spotify Star
829 Views
1 replies
0 likes