Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

239158 Views

27 replies

5 likes

  • 239158 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

120959 Views

118 replies

13 likes

Other
  • 120959 Views
  • 118 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2779 Views

0 replies

0 likes

iOS
  • 2779 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

306172 Views

62 replies

16 likes

  • 306172 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131286 Views

19 replies

38 likes

  • 131286 Views
  • 19 replies
  • 38 likes

New iPhone doesn't allow a family member to sign into their Premium account

I am the owner of a Family Premium account. One of my household members, James Bertucci, recently got a new phone but it doesn't allow them to sign in to their own Spotify account, rather it forces them to sign into my account. Plan PremiumCountry US...

Newbie

I am the owner of a Family Premium account. One of my household members, James Bertucci, recently got a new phone but it doesn't allow them to sign in to their own Spotify account, rather it forces t...

Billy-J

Spotify Star

1032 Views

1 replies

0 likes

  • 1032 Views
  • 1 replies
  • 0 likes

Songs deleting when phone dies

PlanPremiumCountry CanadaDeviceiPhone 8Operating System(iOS 11.4.1 My Question or Issue When my phone dies Spotify logs me out of my account and deletes all of my songs

Casual Listener

  Plan Premium Country  Canada Device iPhone 8 Operating System (iOS 11.4.1   My Question or Issue  When my phone dies Spotify logs me out of my account and deletes all...

Billy-J

Spotify Star

889 Views

3 replies

0 likes

  • 889 Views
  • 3 replies
  • 0 likes

Multiple select albums to remove

PlanPremiumCountryNL DeviceAny Operating SystemAny My Question or Issue How can i quickly select albums and remove them all in 1 action? I have to go one by one with 2 clicks per album (why not set an edit mode so you can do it quicker per 1 as well?...

Newbie

Plan Premium Country NL   Device Any   Operating System Any   My Question or Issue  How can i quickly select albums and remove them all in 1 action? I have to go one b...

danielaklo

Music Fan

1054 Views

1 replies

0 likes

  • 1054 Views
  • 1 replies
  • 0 likes

Downloading Songs

I have recently got a new phone so i am redownloading my songs from my spotify but the songs stop downloading after doing one song, i haven’t went over the spotify limits for songs, they just don’t download without warning. I’d be very grateful with ...

Newbie

  I have recently got a new phone so i am redownloading my songs from my spotify but the songs stop downloading after doing one song, i haven’t went over the spotify limits for songs, they just...

Loxer

Community Legend

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

Solved!! Problem with the Free service

PlanFreeCountry IsraelDeviceiPhone 7 PlusOperating SystemiOS 11.4.1 My Question or IssueHey,Unfortunately I recently encountered a problem in the Free plan I subscribe to on my iPad I use the new format ,but my iPhone has not upgraded the options as ...

Visitor

Plan Free Country  Israel Device iPhone 7 Plus Operating System iOS 11.4.1   My Question or Issue Hey, Unfortunately I recently encountered a problem in the Free plan I subscribe...

Loxer

Community Legend

1049 Views

3 replies

0 likes

  • 1049 Views
  • 3 replies
  • 0 likes

Explicit Content Filter Missing

INone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry UsaDeviceIPhone 8 plus and iPad air2Operating SystemiOS 10 My Question or Issue When I click the little 3 bars i...

Visitor

INone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country  Usa Device IPhone 8 plus and iPad air2 Operat...

Loxer

Community Legend

1353 Views

1 replies

0 likes

  • 1353 Views
  • 1 replies
  • 0 likes

can play song on desktop but not on Iphone

PlanpremiumCountry USADeviceIphone 7Operating System(iOS 11.4.1 My Question or Issue im having a issue where I can play some songs on my Desktop by a certin artist but not on my cellphone, Before I had this issue i was having an issue where i couldnt...

Regular

Plan premium Country  USA Device Iphone 7 Operating System (iOS 11.4.1   My Question or Issue  im having a issue where I can play some songs on my Desktop by a certin artist ...

Loxer

Community Legend

1669 Views

11 replies

0 likes

  • 1669 Views
  • 11 replies
  • 0 likes

Cant find songs

PremiumCountry United StatesDevice(iPhone 6)Operating System(iOS 11.4) My Question or Issue Why is it that some of the songs i search are not there like "Mt Eden - Still alive, bat for lashes, frozen" an some other album i searched up "Forever - by P...

Newbie

  Premium Country  United States Device (iPhone 6) Operating System (iOS 11.4)   My Question or Issue   Why is it that some of the songs i search are not there like "Mt...

Billy-J

Spotify Star

786 Views

1 replies

0 likes

  • 786 Views
  • 1 replies
  • 0 likes

Solved!! Spotify on ipod touch

PlanPremiumCountry FranceDeviceIpod touchOperating SystemUnknow My Question or Issue Hello !I have a project to buy a Ipod touch (maybe 6th generation ) for my music but i don't know if spotify is conciliable with this.I read on internet that it depe...

Newbie

Plan Premium Country  France Device Ipod touch Operating System Unknow   My Question or Issue   Hello ! I have a project to buy a Ipod touch (maybe 6th generation ) for my ...

user-removed

Not applicable

2996 Views

1 replies

0 likes

ipod
  • 2996 Views
  • 1 replies
  • 0 likes

Superuser Contribution Creating a Chromecast group makes one Chromecast in the group invisible to Spotify on iOS

I have 3 Chromecast Audios in my house, and when I create a Chromecast Group to allow any 2 or 3 of them to play at once, one Chromecast in the Group immediately stops showing up on the Devices screen on Spotify on iOS, despite still being available ...

Regular

I have 3 Chromecast Audios in my house, and when I create a Chromecast Group to allow any 2 or 3 of them to play at once, one Chromecast in the Group immediately stops showing up on the Devices scree...

AussieRo

Roadie

2085 Views

5 replies

0 likes

  • 2085 Views
  • 5 replies
  • 0 likes

Superuser Contribution iphone app w free account: Playlist start always with the same songs in same order

PlanFreeCountryGermanyDeviceiPhone 6Operating SystemiOS 11.4.1 My Question or IssueHi, I've realized that in my Spotify app on my iphone, playlists always start with the same song and are played in the same order for the remaining songs. This is not ...

Casual Listener

  Plan Free Country Germany Device iPhone 6 Operating System iOS 11.4.1   My Question or Issue Hi, I've realized that in my Spotify app on my iphone, playlists always start ...

shah1973

Casual Listener

1169 Views

4 replies

0 likes

playlist order
  • 1169 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Podcast Playlists?

Is there a way to make a playlist of podcasts? I think the Queue doesn't work across devices... So how does one build a list of podcasts to listen to? Also, I'm not sure how to see more details of a Podcast episode on Desktop (Mac)...? Thanks for you...

Regular

Is there a way to make a playlist of podcasts?   I think the Queue doesn't work across devices...  So how does one build a list of podcasts to listen to?   Also, I'm not sure how t...

marksymoo

Casual Listener

36105 Views

6 replies

32 likes

podcast
  • 36105 Views
  • 6 replies
  • 32 likes

Some Songs Show On Desktop but Not Mobile

PlanFreeCountryUnited States of America DeviceiPhone 6sOperating SystemiOS 11.4 My Question or IssueSometimes when I add albums on my desktop the album will appear in my favorite songs on my desktop, but when i go on my mobile app that same album wil...

Casual Listener

Plan Free Country United States of America  Device iPhone 6s Operating System iOS 11.4   My Question or Issue Sometimes when I add albums on my desktop the album will appear in my...

dankwaffles

Casual Listener

1003 Views

3 replies

0 likes

  • 1003 Views
  • 3 replies
  • 0 likes

Songs appear on my MacBook and not my iPhone

I have recently added an album I found on the browser version of spotify to my playlists. It’s called A Box of Bird by the Church. I’ve been through threads saying it could be a cache problem or a syncing issue. I made sure then when I added it both ...

Casual Listener

I have recently added an album I found on the browser version of spotify to my playlists. It’s called A Box of Bird by the Church. I’ve been through threads saying it could be a cache problem or a sy...

SmithO02

Casual Listener

781 Views

3 replies

0 likes

  • 781 Views
  • 3 replies
  • 0 likes

Music stops cuts out

Okay so I have an Iphone8+ and ive had premium for well over a year. Just recently whenever I am plistening to music it will quit playing if I open another app (snapchat, instagram, twitter, etc.) or if im listening to music and even have spotify ope...

Newbie

Okay so I have an Iphone8+ and ive had premium for well over a year. Just recently whenever I am plistening to music it will quit playing if I open another app (snapchat, instagram, twitter, etc.) or...

Billy-J

Spotify Star

648 Views

1 replies

0 likes

  • 648 Views
  • 1 replies
  • 0 likes

Song posting 3 times

So this has been happening for a while now, I’m offline and every time I’d look up a song, it’ll appear three times and I’m wondering if there’s a way to fix that. Some help would be grateful.

Newbie

   So this has been happening for a while now, I’m offline and every time I’d look up a song, it’ll appear three times and I’m wondering if there’s a way to fix that. Some help would be gr...

Billy-J

Spotify Star

661 Views

1 replies

0 likes

  • 661 Views
  • 1 replies
  • 0 likes

Solved!! Becoming an artist on spotify

The things that were here are (probably) not required. My Question or IssueDoes becoming an artist require you to pay? All I want to do is post some neat songs I found and that aren’t on Spotify so I can listen to these amazing things in my free time...

Newbie

The things that were here are (probably) not required.   My Question or Issue Does becoming an artist require you to pay? All I want to do is post some neat songs I found and that aren’t on S...

Billy-J

Spotify Star

1466 Views

1 replies

0 likes

  • 1466 Views
  • 1 replies
  • 0 likes

Solved!! how do I find out what song I just heard.

PlanPremiumCountry USDeviceiPhone 6Operating SystemiOS My Question or Issue I just heard a song play on my iphone. I went to find out what song it was and accidently hit something and it started playing a different song. I see a recently played menu ...

Regular

Plan Premium Country  US Device iPhone 6 Operating System iOS   My Question or Issue  I just heard a song play on my iphone. I went to find out what song it was and acci...

Bethany_Dawn

Community Legend

12849 Views

3 replies

0 likes

  • 12849 Views
  • 3 replies
  • 0 likes

Constant Waze Banner

Every time I open the mobile app (version 8.4.65) on my iPhone 8, a banner appears at the top of the screen asking if I want to connect to Waze. When I click “Cancel”, the app crashes. Does anyone know how to get rid of the banner permanently without...

Visitor

  Every time I open the mobile app (version 8.4.65) on my iPhone 8, a banner appears at the top of the screen asking if I want to connect to Waze. When I click “Cancel”, the app crashes. Does a...

user-removed

Not applicable

2549 Views

6 replies

0 likes

app crash
iphone
iphone app
Waze
  • 2549 Views
  • 6 replies
  • 0 likes

Shuffle playlists only playing first 100 tracks

PlanPremiumCountry UKDeviceiPhone SEOperating SystemiOS 11 My Question or IssueSince getting a chromecast audio, my iPhone Spotify will only play the first 50-100 tracks from my playlists, many of which are 500-1000 tracks long. This happens all the ...

Casual Listener

Plan Premium Country  UK Device iPhone SE Operating System iOS 11   My Question or Issue Since getting a chromecast audio, my iPhone Spotify will only play the first 50-100 tracks...

Reanspot

Casual Listener

1689 Views

5 replies

3 likes

  • 1689 Views
  • 5 replies
  • 3 likes