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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30759 Views

40 replies

9 likes

  • 30759 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95483 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
  • 1037 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293901 Views

60 replies

15 likes

  • 293901 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123821 Views

19 replies

38 likes

  • 123821 Views
  • 19 replies
  • 38 likes

Chromecast stops playing

PlanPremiumCountryAustraliaDeviceiPhone 8+ / iPhone 6SGoogle Home MiniChromecast AudionVidia Shield Operating System(iOS 10 / Shield Experience 7) My Question or IssueWe have a similar issue to a lot of the "fixed" issues in here. Basically I do one ...

Casual Listener

Plan Premium Country Australia Device iPhone 8+  / iPhone 6S Google Home Mini Chromecast Audio nVidia Shield    Operating System (iOS 10 / Shield Experience 7)   My Q...

jztilly

Casual Listener

3992 Views

2 replies

5 likes

stops
  • 3992 Views
  • 2 replies
  • 5 likes

Solved!! Sorry. This radio station cannot be started.

Sorry. This radio station cannot be started. Please try with something else. I am getting this error on ios 6. The station plays in the mac app. What's the problem?

Casual Listener

Sorry. This radio station cannot be started. Please try with something else.   I am getting this error on ios 6. The station plays in the mac app. What's the problem?

crashcuddle

Newbie

41930 Views

48 replies

1 likes

  • 41930 Views
  • 48 replies
  • 1 likes

Solved!! Regarding Spotify banning hacked apps ios

I was just wondering I pay for premium and don’t use the app for piracy what I use it for is the fact that I get notifications when new music comes out will I be banned I’ve been a Spotify premium member ever since turning 18 and love the service wil...

Casual Listener

I was just wondering I pay for premium and don’t use the app for piracy what I use it for is the fact that I get notifications when new music comes out will I be banned I’ve been a Spotify premium me...

burt111

Casual Listener

3708 Views

2 replies

0 likes

  • 3708 Views
  • 2 replies
  • 0 likes

Music skipping

Premium / UK / iPhone SE I’ve uninstalled Spotify multiple times and replaced my headphones. My music is still skipping when I lock my phone. Is anyone else having this problem, even after doing what was suggested in a previous thread (link below) Ih...

Casual Listener

Premium / UK / iPhone SE   I’ve uninstalled Spotify multiple times and replaced my headphones. My music is still skipping when I lock my phone. Is anyone else having this proble...

jenniferas

Casual Listener

1093 Views

2 replies

0 likes

  • 1093 Views
  • 2 replies
  • 0 likes

Can I get Spotify to play music from my music library on my phone

Just as the title says there are songs I have on my phone that aren’t in Spotify and I’d prefer to have it all in one place

Newbie

Just as the title says there are songs I have on my phone that aren’t in Spotify and I’d prefer to have it all in one place

Loxer

Community Legend

927 Views

1 replies

0 likes

  • 927 Views
  • 1 replies
  • 0 likes

No Gear Icon On iPhone 6

There’s no gear in the upper left corner after I tap my library,just filter lines. How do I find it?

Casual Listener

There’s no gear in the upper left corner after I tap my library,just filter lines. How do I find it?

Loxer

Community Legend

1161 Views

1 replies

0 likes

  • 1161 Views
  • 1 replies
  • 0 likes

Strange line on top of fullscreen cover view

Hi, I noticed that when in fullscreen cover view there's a strange line at the top. Noticed that on my iPhone X and iPhone 5s. Did NOT see it on Android. First I thought I had a defective line of pixels on my iPhone X ... Nothing major of course but ...

Casual Listener

Hi,   I noticed that when in fullscreen cover view there's a strange line at the top. Noticed that on my iPhone X and iPhone 5s. Did NOT see it on Android.   First I thought I had a def...

Loxer

Community Legend

723 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

imported music from iPhone and iTunes

Hello, what's the procedure for delete music imported from my itunes and my iPhone? Thank you

Casual Listener

Hello,  what's the procedure for delete music imported from my itunes and my iPhone? Thank you

Loxer

Community Legend

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

App not working

Spotify logged me out & now I can not log back in on my iPhone 7 . I do not have a network issue as everything else is fine , no issues at all. I have no trouble logging in on my laptop either ! Second time this has occurred and it’s frustrating . No...

Newbie

Spotify logged me out & now I can not log back in on my iPhone 7 . I do not have a network issue as everything else is fine , no issues at all. I have no trouble logging in on my laptop either ! ...

Loxer

Community Legend

833 Views

3 replies

1 likes

  • 833 Views
  • 3 replies
  • 1 likes

Unable to download Spotify from App Store

I'm trying to download the Spotify app from the App Store onto an iPhone 6.Ive had the app on my phone before and it disappeared from my home screen a few days ago. I'm able to download all other apps from the App Store, just not Spotify.I'm using iO...

Newbie

I'm trying to download the Spotify app from the App Store onto an iPhone 6. Ive had the app on my phone before and it disappeared from my home screen a few days ago.   I'm able to download al...

Loxer

Community Legend

1029 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

cant listen to music without wifi connection

i have a premium accont but i have nothing downloaded, but when im with my 4g connection, without wifi the app does not let me listen to any song... ive tried to install again the app, and the configuration where you allow the apps to be used with th...

Newbie

i have a premium accont but i have nothing downloaded, but when im with my 4g connection, without wifi the app does not let me listen to any song...   ive tried to install again the app, and t...

Loxer

Community Legend

877 Views

2 replies

0 likes

  • 877 Views
  • 2 replies
  • 0 likes

Can't switch Facebook accounts

HiI was using spotify premium as myself for years on my phone When I wasn't able to keep up with my subscription, I used my boyfriends account until I could open my premium account again. I don't understand why I was able to change from my account to...

Newbie

Hi I was using spotify premium as myself for years on my phone  When I wasn't able to keep up with my subscription, I used my boyfriends account until I could open my premium account again.&nb...

Loxer

Community Legend

1905 Views

1 replies

0 likes

  • 1905 Views
  • 1 replies
  • 0 likes

Local files on iPhone

As far as I understand I wouldn't be able to listen to my local files (that are stored at my home computer) on my computer at work (since my local files arrent stored there too).So therfore I would like to import local files from my Dropbox folder so...

Casual Listener

As far as I understand I wouldn't be able to listen to my local files (that are stored at my home computer) on my computer at work (since my local files arrent stored there too). So therfore I would...

Loxer

Community Legend

801 Views

1 replies

0 likes

  • 801 Views
  • 1 replies
  • 0 likes

Skip songs iOS

Hey guys, I've seen a lot of topics regarding the problem of skipping songs. I tried all the solutions from other topics, but nothing works for me. Every 2 or 3 songs, if I skip to the next one, it plays for 2 seconds and skip for the next one... It'...

Casual Listener

Hey guys, I've seen a lot of topics regarding the problem of skipping songs. I tried all the solutions from other topics, but nothing works for me. Every 2 or 3 songs, if I skip to the next one, it p...

Loxer

Community Legend

715 Views

1 replies

0 likes

  • 715 Views
  • 1 replies
  • 0 likes

Downloaded songs NOT taking up space on my iphone 5

Hi everyone, wonder if you can help me.I've recently taken out a Spotify Premium subscription (loving it so far). I've noticed when I've downloaded numerous songs that when I got into my general phone settings it's saying the songs stored to the devi...

Newbie

Hi everyone, wonder if you can help me. I've recently taken out a Spotify Premium subscription (loving it so far). I've noticed when I've downloaded numerous songs that when I got into my general ph...

Loxer

Community Legend

743 Views

1 replies

0 likes

  • 743 Views
  • 1 replies
  • 0 likes

Sync of playlists with old iPhone 3G possible?

PlanPremiumCountryGermany DeviceiPhone 3GOperating SystemiOS 4.2.1 My Question or Issue Hi there, i would like to use for a special usecase my old iphone 3G wich the old, installed spotify app (0.4.24.65.gaef36bd1 or? 0.6.4.66.gdf356d01). App is inst...

Casual Listener

  Plan Premium Country Germany  Device iPhone 3G Operating System iOS 4.2.1   My Question or Issue   Hi there, i would like to use for a special usecase my old ip...

chris0816

Casual Listener

697 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Local Files Not Syncing/Unlimited Data Issue

Plan: PremiumCountry: USADevice: iPhone X/HP Pavillion Windows 10Operating System: 11.4.1 I haven't had any problems syncing local files until I recently got a new computer. I've worked with Spotify Help on this a bit but I'm backed into a corner. Sp...

Newbie

Plan: Premium Country: USA Device: iPhone X/HP Pavillion Windows 10 Operating System: 11.4.1   I haven't had any problems syncing local files until I recently got a new computer. I've w...

Loxer

Community Legend

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

Spotify stops playing in the background

Hello, i have this problem that whenever i am listening to music and return to my home screen, open another app or when i lock my screen spotify stops playing. This is quite annoying since i have used spotify for a long time and a few days ago this s...

Newbie

Hello, i have this problem that whenever i am listening to music and return to my home screen, open another app or when i lock my screen spotify stops playing. This is quite annoying since i have use...

Billy-J

Spotify Star

5083 Views

1 replies

0 likes

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  • 1 replies
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The latest update

PlanFree/PremiumCountry DeviceiPhone 8Operating SystemiOS 11.4 My Question or Issue I was wondering if there was any way to revert the app back to the last version. It is nearly impossible to listen to the music that I want to or like. In the last ve...

Casual Listener

Plan Free/Premium Country   Device iPhone 8 Operating System iOS 11.4   My Question or Issue  I was wondering if there was any way to revert the app back to the last version....

Mjlover5

Casual Listener

18821 Views

10 replies

36 likes

  • 18821 Views
  • 10 replies
  • 36 likes

Can’t search for profiles at spotify

PlanPremiumCountry Device(iPhone 7 , Macbook Pro)Operating System(iOS 10) My Question or Issue Okay, so my problem is that when I try to search for my friends, it won’t work. If I typed in their username or Facebook name it just came up «no results f...

Newbie

Plan Premium Country   Device (iPhone 7 , Macbook Pro) Operating System (iOS 10)   My Question or Issue  Okay, so my problem is that when I try to search for my friends, it w...

user-removed

Not applicable

1504 Views

2 replies

2 likes

  • 1504 Views
  • 2 replies
  • 2 likes