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Spotify "hors connexion" Iphone

Spotify "hors connexion" Iphone

Bonjour,

 

Depuis un mois impossible de me connecter à Spotify sur mon Iphone 5. Je ne peux même pas rentrer mes identifiants, le message "connexion impossible" s'affiche constament, bien que je sois connectée à internet. Comment faire? J'ai téléchargé et supprimé l'application mais le même message continue d'apparaître.

 

Merci,

 

Amandine

Reply
1 Reply

Hey @amandinoschi, welcome to the Community!

We hope you don't mind if we reply in English. If you'd like help in French, you can reach out to us via email.

 

Is this happening on WiFi or mobile data? Does restarting the app make a difference? Also, when you reinstalled, did you follow the exact steps listed here?

 

Let us know how it goes.

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