Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

227350 Views

53 replies

13 likes

  • 227350 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

152072 Views

507 replies

108 likes

  • 152072 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Spotify Star

Rastereyes

Casual Listener

106404 Views

19 replies

38 likes

  • 106404 Views
  • 19 replies
  • 38 likes

Shuffle all music on iOS is only playing songs from select few albums

Premium PlanUS iphone 6 iOS 11.3.1 I have downloaded several albums and playlists from spotify onto my device for offline listening, but when I go to library/songs/shuffle play, it only plays from a select number of albums or artists. (I can't tell w...

Casual Listener

  Premium Plan US     iphone 6   iOS 11.3.1   I have downloaded several albums and playlists from spotify onto my device for offline listening, but when I ...

522 Views

0 replies

0 likes

  • 522 Views
  • 0 replies
  • 0 likes

The latest update

PlanFree/PremiumCountry DeviceiPhone 8Operating SystemiOS 11.4 My Question or Issue I was wondering if there was any way to revert the app back to the last version. It is nearly impossible to listen to the music that I want to or like. In the last ve...

Casual Listener

Plan Free/Premium Country   Device iPhone 8 Operating System iOS 11.4   My Question or Issue  I was wondering if there was any way to revert the app back to the last version....

Mjlover5

Casual Listener

18294 Views

10 replies

36 likes

  • 18294 Views
  • 10 replies
  • 36 likes

How to save a song with the new update

I want to save song with the new update but I can’t it just only goes to my “favorite playlist” but I don’t want to “like” the song I want to save it

Newbie

I want to save song with the new update but I can’t it just only goes to my “favorite playlist” but I don’t want to “like” the song I want to save it 

Maxim

Spotify Star

7861 Views

1 replies

2 likes

  • 7861 Views
  • 1 replies
  • 2 likes

spotify adds music

hey spotify adds thier own music in my playlist I think its really annoying so how do I remove that function?

Newbie

hey spotify adds thier own music in my playlist I think its really annoying so how do I remove that function?

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

Spotify skips after 40 seconds to next/random songs on iPhone

HEADLINE: Spotify automatically skips to next song after 40 seconds. Plan:Premium trial Country:Netherlands Device:iPhone 6s OS:iOS 11.2 Issue:This is ruining my experience. I was considering paying the subscription fee after my trial is over but thi...

Regular

HEADLINE: Spotify automatically skips to next song after 40 seconds.   Plan: Premium trial   Country: Netherlands   Device: iPhone 6s   OS: iOS 11.2   Issue: T...

Ecnu

Regular

7063 Views

3 replies

1 likes

  • 7063 Views
  • 3 replies
  • 1 likes

Repeat

PlanFreeCountry AustraliaDeviceiPhone SEOperating SystemIOS 11.3 My Question or Issue The new Spotify revamp has caused me an issue. I can no longer find the repeat a single track function. Where is it?

Casual Listener

Plan Free Country  Australia Device iPhone SE Operating System IOS 11.3   My Question or Issue  The new Spotify revamp has caused me an issue. I can no longer find the repeat...

Loxer

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

App can't find chromecast device

After working for months, the chromecast feature on my app for both Iphone X and Ipad air 2 refuses to recognize my chromecast device (Vizio smartTV). All devices and apps are updated, and chromecasting works fine from my phone using other services (...

Casual Listener

  After working for months, the chromecast feature on my app for both Iphone X and Ipad air 2 refuses to recognize my chromecast device (Vizio smartTV). All devices and apps are updated, and ch...

m-zvyv_1zmk6o

Casual Listener

2893 Views

3 replies

9 likes

  • 2893 Views
  • 3 replies
  • 9 likes

Spotify won’t play certain songs

I have had Spotify premium for about a year and a half and yesterday I got the iPhone X. For some reason Spotify won’t play certain songs. It just won’t. Please help

Newbie

I have had Spotify premium for about a year and a half and yesterday I got the iPhone X. For some reason Spotify won’t play certain songs. It just won’t. Please help 

Keanu_C

Community Legend

978 Views

1 replies

1 likes

  • 978 Views
  • 1 replies
  • 1 likes

Start with 1 playlist and 2nd song automatically jumps to another playlist

PlanPremiumCountryUSADeviceiPhone 8Operating SystemIOS10 My Question or IssueI recently joined one of my family’s playlist made for our vacation and now every time I start to play another playlist, it will play 1 song and then automatically jump to s...

Newbie

Plan Premium Country USA Device iPhone 8 Operating System IOS10    My Question or Issue I recently joined one of my family’s playlist made for our vacation and now every time I st...

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
  • 0 likes

'Followed' Artists are not 'Followed' a few moments later.....

I click 'follow' on certain artists, then I go back to them moments later and they are not 'followed'Why would this be happening?Is it because I jump from mobile data to WIFI? Thanks for the assistance.

Newbie

I click 'follow' on certain artists, then I go back to them moments later and they are not 'followed' Why would this be happening? Is it because I jump from mobile data to WIFI?   Thank...

657 Views

0 replies

0 likes

artists
disappear
follow
  • 657 Views
  • 0 replies
  • 0 likes

Back button not working thru iPod USB connector

PlanPremiumCountry DeviceiPhone XOperating SystemiOS 11 My Question or Issue Our car (Honda Jazz/Fit 2011) has an USB "iPod" connector which we can control thru buttons on the dashboard. There are button to go back, forward, play/pause change the vol...

Newbie

Plan Premium Country   Device iPhone X Operating System iOS 11   My Question or Issue   Our car (Honda Jazz/Fit 2011) has an USB "iPod" connector which we can control thru b...

517 Views

0 replies

0 likes

  • 517 Views
  • 0 replies
  • 0 likes

Queue missing and and auto updates

How do i stop auto updates on my ipad? Spotify is the only app that auto updates EVEN THOUGH I DISABLED THEM ALL FOR IOS. After this auto update, the queue button is missing. Gotta have my button and no crazy updates

Casual Listener

How do i stop auto updates on my ipad? Spotify is the only app that auto updates EVEN THOUGH I DISABLED THEM ALL FOR IOS.   After this auto update, the queue button is missing.   Gotta ...

Law51

Casual Listener

727 Views

2 replies

0 likes

  • 727 Views
  • 2 replies
  • 0 likes

Favorited songs not appearing in "favorites" playlist

PlanFreeCountry USADeviceiPhone 5SOperating SystemiOS 10 My Question or Issue Favorite songs are not appearing in full favorites playlist and when I unfavorable songs they don't leave the playlist

Newbie

Plan Free Country  USA Device iPhone 5S Operating System iOS 10   My Question or Issue  Favorite songs are not appearing in full favorites playlist and when I unfavorable son...

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes

texts

PlanPremiumCountry DeviceiPhone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When my boyfriend used to send me songs in texts from Spotify I would click on the song and it would take me to the song in Spotify and I co...

Casual Listener

Plan Premium Country   Device iPhone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  When my boyfriend used to send me songs in texts ...

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
  • 0 likes

Next song doesn't automatically play (8.4.53.689)

PlanPremiumCountrySubscription: United StatesUsage: United KingdomDeviceiPhone XOperating SystemiOS 11.3.1 (15E302)Spotify Version8.4.53.689 My Question or IssueAs of today, songs do not automatically skip to the next they end. It stays "playing" (pl...

Regular

  Plan Premium Country Subscription: United States Usage: United Kingdom Device iPhone X Operating System iOS 11.3.1 (15E302) Spotify Version 8.4.53.689   My Question or Issue ...

t4strain

Regular

1326 Views

2 replies

1 likes

  • 1326 Views
  • 2 replies
  • 1 likes

My Spotify keeps freezing

PlanPremium family planCountry United StatesDeviceIphone 6s plusOperating SystemIOS My Question or issueThe app keeps freezing whenever I open it. I tried re downloading it several times but it still freezes. Is there anything I could do to stop this...

Newbie

Plan Premium family plan Country  United States Device Iphone 6s plus Operating System IOS   My Question or issue The app keeps freezing whenever I open it. I tried re downloading...

rainkidrani

Gig Goer

2354 Views

2 replies

0 likes

  • 2354 Views
  • 2 replies
  • 0 likes

Spotify Automatically Starts Playing the Last Song I Was Listening To When Connected to Bluetooth

PlanPremiumCountry USADeviceiPhone 6Operating SystemiOS 11.4 My Question or IssueSpotify, recently, has started playing the last song or album I was listening to whenever I am connected to bluetooth and open the app. But only songs, not podcasts or a...

Casual Listener

Plan Premium Country  USA Device iPhone 6 Operating System iOS 11.4   My Question or Issue Spotify, recently, has started playing the last song or album I was listening to wheneve...

842 Views

0 replies

0 likes

  • 842 Views
  • 0 replies
  • 0 likes