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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37193 Views

41 replies

10 likes

  • 37193 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102687 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1309 Views

0 replies

0 likes

iOS
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  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299163 Views

61 replies

16 likes

  • 299163 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125861 Views

19 replies

38 likes

  • 125861 Views
  • 19 replies
  • 38 likes

Automatic Offline Mode

Plan: PremiumCountry: Living in the United StatesDevice: iPhone XOperating System: iOS 11 Issue:Whenever there is no internet connection (Wi-Fi or cellular,) Spotify won't play downloaded songs unless you manually turn on offline mode.

Newbie

Plan: Premium Country: Living in the United States Device: iPhone X Operating System: iOS 11   Issue: Whenever there is no internet connection (Wi-Fi or cellular,) Spotify won't play d...

Billy-J

Spotify Star

995 Views

1 replies

1 likes

  • 995 Views
  • 1 replies
  • 1 likes

Metadata inconsistently displays on Honda headunits over Bluetooth

Country:United StatesDevice:iPhone X (issue occurs on older iOS devices as well)Operating System:iOS 11 (occurs on older iOS versions as well)Vehicle:2014 Honda Civic Issue:Metadata is inconsistently displayed when playing media over bluetooth to Hon...

Newbie

Country: United States Device: iPhone X (issue occurs on older iOS devices as well) Operating System: iOS 11 (occurs on older iOS versions as well) Vehicle: 2014 Honda Civic   Issue: M...

choowy

Newbie

2335 Views

1 replies

4 likes

  • 2335 Views
  • 1 replies
  • 4 likes

I cannot download new music

Plan: PremiumCountry: USA Device: iPhone X My Question or Issue: I cannot download new music. It says my library is full and I've run out of storage but I have not.

Newbie

Plan: Premium Country: USA  Device: iPhone X   My Question or Issue:   I cannot download new music. It says my library is full and I've run out of storage but I have not.&nb...

Billy-J

Spotify Star

1003 Views

1 replies

0 likes

  • 1003 Views
  • 1 replies
  • 0 likes

Solved!! Constant skipping and pausing

I have an iphone 5. The app pauses and skips songs whenever I carry my phone around or put it in my pocket. Basically, songs pause and/or skips while the phone is in motion. Sometimes my voice control randamly appears, as well, but I'm not sure if th...

Casual Listener

I have an iphone 5. The app pauses and skips songs whenever I carry my phone around or put it in my pocket. Basically, songs pause and/or skips while the phone is in motion. Sometimes my voice c...

UncleLawSchool

Music Fan

574992 Views

117 replies

4 likes

  • 574992 Views
  • 117 replies
  • 4 likes

Solved!! How to remove a song from a playlist

PlanFreeCountryUnited States of AmericaDeviceiPhone 6sOperating SystemiOS 11.4.1My Question or Issue Cannot remove songs from playlists

Casual Listener

Plan Free Country United States of America Device iPhone 6s Operating System iOS 11.4.1 My Question or Issue  Cannot remove songs from playlists

GinNTonic

Regular

22057 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Best settings/equalizer for in the car

My Question or Issue When driving on busy roads, I notice the music I play from my spotify app never sounds as good as the music on the radio. Is there a way to make this sound better? I know you can probably do this with the equalizer but I have no ...

Gig Goer

    My Question or Issue  When driving on busy roads, I notice the music I play from my spotify app never sounds as good as the music on the radio. Is there a way to make this sound...

Loxer

Community Legend

48187 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

iPhone 7 Constant skipping

PlanPremiumCountry AUDevice(iPhone 7)Operating SystemiOS 11.4 My Question or Issue Songs are constantly skipping or just completely stopping. Happens to songs that I have downloaded or songs that aren't downloaded. I have reinstalled the app but this...

Casual Listener

  Plan Premium Country  AU Device (iPhone 7) Operating System iOS 11.4   My Question or Issue  Songs are constantly skipping or just completely stopping. Happens t...

Loxer

Community Legend

1045 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

spotify will not play offline on iphone x

PlanPremiumCountry USADeviceiPhone XOperating SystemiOS My Question or IssueI usually turn off the data for Spotify because it uses too much data when I am on the road. However, two days ago the offline mode stopped working. I have tried to restart t...

Newbie

  Plan Premium Country  USA Device iPhone X Operating System iOS   My Question or Issue I usually turn off the data for Spotify because it uses too much data when I am on th...

Loxer

Community Legend

1163 Views

2 replies

0 likes

  • 1163 Views
  • 2 replies
  • 0 likes

Queue bug (now playing and last song disappearing) you

Hi,I've have experiencing the same bug FOR MONTHS by now, and it annoys me a lot. Whenever I queue a song or more and I open the queue list, the now playing and the last song of the list has been disappearing and there is a blank space instead of the...

Casual Listener

      Hi, I've have experiencing the same bug FOR MONTHS by now, and it annoys me a lot. Whenever I queue a song or more and I open the queue list, the now playing and the last son...

Loxer

Community Legend

1427 Views

1 replies

3 likes

bug
iOS
iOS11
iphone
queue
  • 1427 Views
  • 1 replies
  • 3 likes

Songs replay randomly

/Premiumnorway Device(iPhone 8,(iOS 11.4.1) My Question or IssueI have a problem that songs replay right before they end at random. Sometimes it keeps replaying over and over the same song and wont stop. I have over 200 songs in my list, replay funct...

Casual Listener

/Premium norway   Device (iPhone 8, (iOS 11.4.1)   My Question or Issue I have a problem that songs replay right before they end at random. Sometimes it keeps replaying over an...

user-removed

Not applicable

1604 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

CarPlay Artist Scroll Option - Something needs to be fixed!

Hey there, just wondering if you could make this option available (similar to Apple Music in CarPlay). I have hundreds of artists in my Spotify and if I want to get to an artist that starts with "C", it can take me about a minute to scroll down. It's...

Casual Listener

  Hey there, just wondering if you could make this option available (similar to Apple Music in CarPlay). I have hundreds of artists in my Spotify and if I want to get to an artist that starts w...

andywkeith

Casual Listener

1052 Views

2 replies

0 likes

  • 1052 Views
  • 2 replies
  • 0 likes

Superuser Contribution Device lost when audio source changed on laptop

Hey guys, A complicated one. So I have my iPad plugged into a speaker (3.5MM jack.) The iPad is connected to my wifi network as is my laptop (windows 10.) When I start playing music from the iPad through the speaker I am able to skip to the next song...

Visitor

Hey guys,   A complicated one.   So I have my iPad plugged into a speaker (3.5MM jack.) The iPad is connected to my wifi network as is my laptop (windows 10.) When I start playing music...

Alfredo

Roadie

671 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlist Song Date

Hi everybodyis it possible to see when i put a Song into my Playlist?..i mean the Date....thanks a lot!

Newbie

Hi everybody is it possible to see when i put a Song into my Playlist?.. i mean the Date.... thanks a lot!

user-removed

Not applicable

1378 Views

1 replies

0 likes

  • 1378 Views
  • 1 replies
  • 0 likes

App closes on iPhone

Free/PremiumCountry USADeviceiPhone 6sOperating Systemios 11.4.1 My Question or IssueI updated my app as here was a new update available, now when I try to open it it shows a pop up that says cancel in the left corner then my app closes down complete...

Newbie

  Free/Premium Country  USA Device iPhone 6s Operating System ios 11.4.1     My Question or Issue I updated my app as here was a new update available, now when I try to...

Billy-J

Spotify Star

704 Views

1 replies

0 likes

  • 704 Views
  • 1 replies
  • 0 likes

Offline playlist not synching?

I have got two questions actually. First one is about playlists being deleted all of a sudden, logged into the browser and all were deleted on july 31st. While another one, ‘alv me vale vra prro :v’ was added. Recovered everything through the browser...

Casual Listener

I have got two questions actually. First one is about playlists being deleted all of a sudden, logged into the browser and all were deleted on july 31st. While another one, ‘alv me vale vra prro :v’ ...

fnkl

Regular

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Solved!! I can't get local files to sync/play on my iPhone

PlanPremiumCountry UKDeviceiPhone 7Operating SystemiOS 11 My Question or Issue I can't get my local files from my desktop to sync/play on my iPhone. I've added them to Spotify on my desktop, created a playlist and put them in and marked this playlist...

Visitor

Plan Premium Country  UK Device iPhone 7 Operating System iOS 11   My Question or Issue  I can't get my local files from my desktop to sync/play on my iPhone. I've added them...

Billy-J

Spotify Star

1307 Views

4 replies

0 likes

  • 1307 Views
  • 4 replies
  • 0 likes

Solved!! Queue doesn’t show Now Playing or Next In Queue

Running the iPhone app (ver 8.4.35.213) on iOS11 and am having issues seeing songs in my queue. When I use the queue I can’t see what is Now Playing and if I add songs to the queue, they don’t appear either. I have reset the app by deleting and reins...

Casual Listener

Running the iPhone app (ver 8.4.35.213) on iOS11 and am having issues seeing songs in my queue. When I use the queue I can’t see what is Now Playing and if I add songs to the queue, they don’t appear...

lorenzofanchi

Newbie

9267 Views

7 replies

3 likes

  • 9267 Views
  • 7 replies
  • 3 likes

[Mobile] Playlist Folder Visibility

Plan: PremiumDevice: iPhone 8+ and Windows PCOperating System: iOS 11.3 and Windows 10 Some BackgroundI've created a massive folder on my computer, but when I go to my phone, all of the playlists are *poof* gone. Even when I try to add songs to vario...

Newbie

Plan: Premium Device: iPhone 8+ and Windows PC Operating System: iOS 11.3 and Windows 10   Some Background I've created a massive folder on my computer, but when I go to my phone,...

user-removed

Not applicable

862 Views

1 replies

0 likes

  • 862 Views
  • 1 replies
  • 0 likes

UI bug

PlanPremiumCountryAu DeviceiPhone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueUI Bugged most of the time

Newbie

  Plan Premium Country Au   Device iPhone X Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue UI Bugged most of the time  

user-removed

Not applicable

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

iPhone 6 to car (CMax) bluetooth connection SKIPS - also USB connex does not work - Help??

iPhone 6 iOS 11.4.1 Spotify Free version2015 Ford C-Max iPhone connection does not work in two ways:1) When I plug in to USB connection, car system tells me that there are no readable files2) When I connect through bluetooth, connection stops and sta...

Casual Listener

    iPhone 6  iOS 11.4.1   Spotify Free version 2015 Ford C-Max  iPhone connection does not work in two ways: 1) When I plug in to USB connection, car system tells me...

mwHUM2008

Casual Listener

1272 Views

2 replies

0 likes

bluetooth
C-Max
  • 1272 Views
  • 2 replies
  • 0 likes