Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 14451 Views
  • 1 replies
  • 1 likes
  • 14451 Views
  • 1 replies
  • 1 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 83546 Views
  • 125 replies
  • 33 likes
  • 83546 Views
  • 125 replies
  • 33 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 19501 Views
  • 8 replies
  • 0 likes
  • 19501 Views
  • 8 replies
  • 0 likes

Browse ‘Suggested for you based on xy’

I use the browse feature all the time and it generates lists of songs based on what I’m listening to. I like to see what the list is based on but I only ever see the first 2/3 letters of the artist! I listen to a lot of music so I can identify who it...

  • Newbie
  • I use the browse feature all the time and it generates lists of songs based on what I’m listening to. I like to see what the list is based on but I only ever see the first 2/3 letters of the artist! ...
  • 180 Views
  • 0 replies
  • 0 likes
  • 180 Views
  • 0 replies
  • 0 likes

Superuser Contribution Minha playlist nao baixa

Ola o meu nome é José Figueira e tenho o spotify premium acerca de dois dias e cria poder ouvir musicas offline entao baixei a minha playlist so que o problema é que demora bastanti tempo,como posso resolver? obrigado*snip*

  • Newbie
  • Ola o meu nome é José Figueira e tenho o spotify premium acerca de dois dias e cria poder ouvir musicas offline entao baixei a minha playlist so que o problema é que demora bastanti tempo,como posso ...
  • Melody
  • Community Manager
  • 953 Views
  • 1 replies
  • 0 likes
  • 953 Views
  • 1 replies
  • 0 likes

Now Playing and Queue won't show up

I'm trying to see the songs I might have queued in, but I can't see what is in there and the now playing is visible either. And yes I have uninstalled and installed. My phone is on v8.4.38 and IOS 11.2.5.

  • Newbie
  • I'm trying to see the songs I might have queued in, but I can't see what is in there and the now playing is visible either. And yes I have uninstalled and installed. My phone is on v8.4.38 and IOS 11...
  • raeski
  • Visitor
  • 559 Views
  • 1 replies
  • 0 likes
  • 559 Views
  • 1 replies
  • 0 likes

Artist don’t appear in library

I have about 1.400 songs downloaded, and when I go to the artists in my library, it doesn’t appear nothing, just tell me to browse, like if i don’t got any songs, but I do

  • Visitor
  • I have about 1.400 songs downloaded, and when I go to the artists in my library, it doesn’t appear nothing, just tell me to browse, like if i don’t got any songs, but I do
  • 366 Views
  • 0 replies
  • 0 likes
  • 366 Views
  • 0 replies
  • 0 likes

[Apple Watch] Now Playing replaces previous track with menu icon?

Hi everyone, i just noticed recently that on my Apple watch series 3 that when I tap on Now Playing, instead of being able to play/pause, advance, and go back, now the go back icon has been replaced by the menu (hamburger) icon! Tapping this shows th...

  • Casual Listener
  • Hi everyone,   i just noticed recently that on my Apple watch series 3 that when I tap on Now Playing, instead of being able to play/pause, advance, and go back, now the go back icon has been ...
  • 268 Views
  • 0 replies
  • 0 likes
  • 268 Views
  • 0 replies
  • 0 likes

Finding a past artist not still in history

I am trying to find album I had played but not downloaded and it is not in my list of artists.Is there a way to view older play history?

  • Regular
  • I am trying to find album I had played but not downloaded and it is not in my list of artists.Is there a way to view older play history?
  • 219 Views
  • 0 replies
  • 0 likes
  • 219 Views
  • 0 replies
  • 0 likes

Certain songs in a created playlist won't play on mobile devices

Having a problem I hope someone can help with. I created a playlist (and also follow several others). I can play the entire playlist no problem on my MacBook Pro, but on my iPhone can only play about half and on iPad, only 4! This is despite the play...

  • Regular
  • Having a problem I hope someone can help with.   I created a playlist (and also follow several others).  I can play the entire playlist no problem on my MacBook Pro, but on my iPhone can ...
  • LuvYaWork
  • Regular
  • 282 Views
  • 2 replies
  • 0 likes
  • 282 Views
  • 2 replies
  • 0 likes

[CarPlay] Spotify app on Apple CarPlay works only in unlocked mode

The Spotify App does not startup right, if the Phone is locked. I first have to unlock the phone. Otherwise the album arts are not loaded and the music isn't playing if I select a song. Afterwards I can lock my phone and everything work. But it's sti...

  • Casual Listener
  • The Spotify App does not startup right, if the Phone is locked. I first have to unlock the phone. Otherwise the album arts are not loaded and the music isn't playing if I select a song. Afterwards I ...
  • LouisDeCarufel
  • Casual Listener
  • 2366 Views
  • 1 replies
  • 1 likes
  • 2366 Views
  • 1 replies
  • 1 likes

Superuser Contribution Google home groups

Hi. I have google cast audio setup at my home. I cant play in the groups to use the multiroom function with Spotify. When i use tidal and other music Apps it works fine but not with Spotify. What can i do? I use Apple products. Thanks, hope somebody ...

  • Casual Listener
  • Hi. I have google cast audio setup at my home. I cant play in the groups to use the multiroom function with Spotify. When i use tidal and other music Apps it works fine but not with Spotify. What can...
  • bandi18
  • Casual Listener
  • 4440 Views
  • 7 replies
  • 2 likes
  • 4440 Views
  • 7 replies
  • 2 likes

Superuser Contribution Spotify says I'm out of room/ can't save music. Currently I have no songs saved.

Trying to save songs. get the message "all filled up. No more room in your library". I then unsaved every song/ album I had saved. Restarted the app. Restarted my phone. I still get the same error message. Help?I have iPhone 6s. iOS 10.3.2

  • Newbie
  • Trying to save songs. get the message "all filled up. No more room in your library". I then unsaved every song/ album I had saved. Restarted the app. Restarted my phone. I still get the same error me...
  • Prostheticbrain
  • Casual Listener
  • 1233 Views
  • 2 replies
  • 0 likes
  • 1233 Views
  • 2 replies
  • 0 likes

Solved!! Songs automatically re downloading randomly

Sometimes 1 or more songs randomly start downloading even though they were already downloaded. Anybody have any issues with this and somebody has an explanation?

  • Newbie
  • Sometimes 1 or more songs randomly start downloading even though they were already downloaded. Anybody have any issues with this and somebody has an explanation?
  • abandonedbrain
  • Newbie
  • 2352 Views
  • 1 replies
  • 1 likes
  • 2352 Views
  • 1 replies
  • 1 likes

Changing personal preferences

Hello guys I’m a new user in Spotify Israel (finally!!). My problem is the recommendations I get are almost 90% percent Israeli music, but I don’t like Israeli music and I don’t know how to change it. Also I can’t seem to find where I add/change my p...

  • Casual Listener
  • Hello guys  I’m a new user in Spotify Israel (finally!!). My problem is the recommendations I get are almost 90% percent Israeli music, but I don’t like Israeli music and I don’t know how to ch...
  • 292 Views
  • 0 replies
  • 0 likes
  • 292 Views
  • 0 replies
  • 0 likes

Where is the radio option and the lyrics??

Im a premium user. You have just debuted spotify in israel, and two days later theese two options are gone. Where can find them? is this an update? what is going on?TIA.

  • Newbie
  • Im a premium user.  You have just debuted spotify in israel, and two days later theese two options are gone. Where can find them? is this an update? what is going on? TIA.
  • Hubo
  • Community Legend
  • 377 Views
  • 1 replies
  • 0 likes
  • 377 Views
  • 1 replies
  • 0 likes

Failed log in on iPhone

Hi,I have a premium account but cannot log in from my iPhone (can log in from my desktop though). I have resetted my password but it still does not work. The messege I receive is: "log in failed. username or password incorrect". Can someone please he...

  • Newbie
  • Hi, I have a premium account but cannot log in from my iPhone (can log in from my desktop though). I have resetted my password but it still does not work. The messege I receive is: "log in failed. u...
  • Maxim
  • Spotify Star
  • 378 Views
  • 2 replies
  • 0 likes
  • 378 Views
  • 2 replies
  • 0 likes

Solved!! Rename Playlist

Hi guys...can I rename a playlist?Thks!

  • Visitor
  • Hi guys...can I rename a playlist? Thks!
  • maimusic25
  • Newbie
  • 104883 Views
  • 9 replies
  • 0 likes
  • 104883 Views
  • 9 replies
  • 0 likes

Streaming

Can I stream songs from pc to ipad? Or do I have to download them to the ipad via the PC app? It appears you can stream to an Android device.

  • Casual Listener
  • Can I stream songs from pc to ipad? Or do I have to download them to the ipad via the PC app? It appears you can stream to an Android device.
  • user-removed
  • Not applicable
  • 517 Views
  • 3 replies
  • 0 likes
  • 517 Views
  • 3 replies
  • 0 likes

Spotify synchronisiert "songs" nicht

Hi,Ich habe heute morgen auf meinem iPhone in Spotify 2 Lieder mithilfe des kleinen "Plus" an jedem Song in meine "Songs" Bibliothek hinzugefuegt. Diese wollte ich gerade beim arbeiten hoeren, allerdings synchronisiert sich diese Bibliothek nicht meh...

  • Regular
  •  Hi, Ich habe heute morgen auf meinem iPhone in Spotify 2 Lieder mithilfe des kleinen "Plus" an jedem Song in meine "Songs" Bibliothek hinzugefuegt. Diese wollte ich gerade beim arbeiten hoeren...
  • Luke
  • Spotify Star
  • 24559 Views
  • 3 replies
  • 1 likes
  • 24559 Views
  • 3 replies
  • 1 likes

Bug that plays random music

Hi, I have the most annoying bug with Spotify. I listen to my music as usual and then all of a sudden, some random song starts playing (of some annoying dance music artist I have never even heard of!!) and then, when I try and go back to my music, 10...

  • Casual Listener
  • Hi, I have the most annoying bug with Spotify. I listen to my music as usual and then all of a sudden, some random song starts playing (of some annoying dance music artist I have never even heard of!...
  • Indre123
  • Casual Listener
  • 934 Views
  • 2 replies
  • 0 likes
  • 934 Views
  • 2 replies
  • 0 likes

Imported music skipping

Starting yesterday Spotify started to skip all of the songs I imported from my phone. The song will play for maybe a second then be skipped. I already tried resetting my phone, uninstalling and reinstalling, and my phone and Spotify is up to date. An...

  • Casual Listener
  • Starting yesterday Spotify started to skip all of the songs I imported from my phone. The song will play for maybe a second then be skipped.    I already tried resetting my phone, uninsta...
  • Ducky3
  • Casual Listener
  • 614 Views
  • 2 replies
  • 0 likes
  • 614 Views
  • 2 replies
  • 0 likes