Song Title and Album Cover Not displaying on lock screen

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Song Title and Album Cover Not displaying on lock screen

Iris33
Newbie

 

Plan

Premium

Country

 

Device

(iPhone 6s)

Operating System

(iOS 11.4.1)

 

My Question or Issue

 When I am playing music from Spotify it has stopped displaying the song and album cover on the lock screen, and will not allow me to pause/play music from the lock screen. I have deleted and re-downloaded the app and the problem still exists. 

4A9B0B11-B922-432B-8DCE-379385525615.png
1 Reply

user-removed
Not applicable

Hey @Iris33, welcome to the community!

 

In this instance, I recommend restarting your phone. It seems that the Messages app has the focus of iOS' lockscreen media controls. This should fix your issue.

 

Hope this helps!

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