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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30491 Views

40 replies

9 likes

  • 30491 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95069 Views

115 replies

12 likes

Other
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  • 115 replies
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

991 Views

0 replies

0 likes

iOS
  • 991 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293788 Views

60 replies

15 likes

  • 293788 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123728 Views

19 replies

38 likes

  • 123728 Views
  • 19 replies
  • 38 likes

Not working

PlanPremiumCountryUSA Device(iPhone 7 plus Operating System(iOS 11.4.1, My Question or Issue I hadn’t updated my app since I installed it in 2017. I just did an update and now it doesn’t work. It resets my account every time I close the app. I have t...

Newbie

Plan Premium Country USA   Device (iPhone 7 plus  Operating System (iOS 11.4.1,   My Question or Issue  I hadn’t updated my app since I installed it in 2017. I just did...

Loxer

Community Legend

686 Views

1 replies

0 likes

not working
  • 686 Views
  • 1 replies
  • 0 likes

Solved!! My created albums disappeared

Hi thereI’ve created 2 albums with my favourite songs and both album had disappeared.. is here any way I can bring my albums back?or did I just lose them? .. it’s ridiculous paying premium for family and this happens to you ..

Casual Listener

Hi there I’ve created 2 albums with my favourite songs and both album had disappeared.. is here any way I can bring my albums back?or did I just lose them? .. it’s ridiculous paying premium for fami...

foey87

Casual Listener

867 Views

2 replies

0 likes

  • 867 Views
  • 2 replies
  • 0 likes

Spontaneous stopping/silencing/speeding up of songs and general glitchiness in the realm of playback

PlanPremiumDeviceiPhone 8Operating SystemiOS 11.2.6 My Question or Issue The title gives you the gyst of what’s going on, but there’s just a general glitchiness that happens about once every 2-3 minutes when trying to listen to music on spotify. For ...

Newbie

  Plan Premium Device iPhone 8 Operating System iOS 11.2.6   My Question or Issue  The title gives you the gyst of what’s going on, but there’s just a general glitchiness that...

Loxer

Community Legend

10651 Views

1 replies

0 likes

  • 10651 Views
  • 1 replies
  • 0 likes

Superuser Contribution LOST MY PREMIUM

PlanPremiumCountry Philipppines DeviceiPhoneXOperating SystemiOS 11.4 My Question or Issue When I updated your app my premium subscription is gone, I’ve been downgraded to free. My subscription is premium which is automatically billed to my data plan...

Newbie

Plan Premium Country  Philipppines  Device iPhoneX Operating System iOS 11.4   My Question or Issue  When I updated your app my premium subscription is gone, I’ve been d...

Daisy

Spotify Legend

619 Views

1 replies

0 likes

  • 619 Views
  • 1 replies
  • 0 likes

Solved!! Spotify UI extends beyond iPhone X safe zone after using CarPlay

when connecting to CarPlay via usb, the spotify UI on iPhone (NOT CARPAY) will go beyond the safe zone and off screen for iPhone X (see screenshot). PlanFamily premium CountryUSA DeviceIPhone XOperating System(iOS 11.4.1) My Question or Issueiphone x...

Music Fan

when connecting to CarPlay via usb, the spotify UI on iPhone (NOT CARPAY) will go beyond the safe zone and off screen for iPhone X (see screenshot).  Plan Family premium  Country USA &...

Loxer

Community Legend

1408 Views

3 replies

0 likes

  • 1408 Views
  • 3 replies
  • 0 likes

Dislike a song

My Question or IssueI do not have any like or dislike buttons thumbs up or down or any way to tell Spotify that I don’t like the music they have chosen for me. How can I find these buttons? I am using an iPhone.

Newbie

    My Question or Issue I do not have any like or dislike buttons thumbs up or down or any way to tell Spotify that I don’t like the music they have chosen for me. How can I find t...

Loxer

Community Legend

22501 Views

1 replies

20 likes

  • 22501 Views
  • 1 replies
  • 20 likes

can't turn on the WLAN or cellular connection on spotify

It is the first time I install spotify in iphone, I can't turn on WLAN or cellular connection, everytime I turned it on, it became off again, so I can't log in. My device is iphone6s iOS11.4.1 and spotify is the latest version. I have already tried r...

Newbie

It is the first time I install spotify in iphone, I can't turn on WLAN or cellular connection, everytime I turned it on, it became off again, so I can't log in. My device is iphone6s iOS11.4.1 and sp...

Loxer

Community Legend

643 Views

1 replies

0 likes

  • 643 Views
  • 1 replies
  • 0 likes

How to random shuffle without premium

PlanFreeCountry U.S.A.DeviceiPhone XOperating Systemios 12 beta My Question or Issue All my playlists have a blue shuffle symbol Nextel to them which mean they play the songs in order. I would like to randomly shuffle the songs but I can’t find any s...

Newbie

Plan Free Country  U.S.A. Device iPhone X Operating System ios 12 beta    My Question or Issue  All my playlists have a blue shuffle symbol Nextel to them which mean the...

Loxer

Community Legend

3374 Views

1 replies

0 likes

  • 3374 Views
  • 1 replies
  • 0 likes

No control of app while connected to car stereo.

When I connect my iPhone to my stereo via HDMI and Bluetooth (my stereo requires both simultaneously for navigation and other features) the Spotify app enters "docked mode" and simply displays the Spotify logo and I have to control everything from th...

Casual Listener

When I connect my iPhone to my stereo via HDMI and Bluetooth (my stereo requires both simultaneously for navigation and other features) the Spotify app enters "docked mode" and simply displays the Sp...

wiz3

Newbie

12420 Views

18 replies

10 likes

  • 12420 Views
  • 18 replies
  • 10 likes

Solved!! Download limit problem does not match with Spotify Information

PlanPremiumCountry ArgentinaDevice(iPhone 6Operating System(iOS 11) My Question or Issue Today Spotify noticed me that I ve reached the arbitrary download limit.However, if you see the capture attached, it indicate that I ve more available space for ...

Music Fan

Plan Premium Country  Argentina Device (iPhone 6 Operating System (iOS 11)   My Question or Issue  Today Spotify noticed me that I ve reached the arbitrary download limit. H...

Loxer

Community Legend

3778 Views

5 replies

0 likes

Counter
Download limit
Song information
  • 3778 Views
  • 5 replies
  • 0 likes

I only have one device...

PlanFree/PremiumCountry UKDeviceiPhone XOperating SystemiOS 11 My Question or Issue I only have one device. Is there a way I can get round the download limit or am I restricted to 3333??? I was really starting to enjoy Spotify but now I’m really thin...

Newbie

Plan Free/Premium Country  UK Device iPhone X Operating System iOS 11   My Question or Issue  I only have one device. Is there a way I can get round the download limit or am ...

Billy-J

Spotify Star

1019 Views

3 replies

0 likes

  • 1019 Views
  • 3 replies
  • 0 likes

update.

PlanFreeCountry united states of america Device(iPhone 7+) My Question or Issuei'm so over this update. it erased my entire new account and reverted back to my account I created when I was in middle school, it doesn’t let find my friends’ profiles to...

Newbie

  Plan Free Country  united states of america  Device (iPhone 7+)   My Question or Issue i'm so over this update. it erased my entire new account and reverted back to my ...

Loxer

Community Legend

717 Views

1 replies

0 likes

Update
  • 717 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume to Max with Spotify Connect // New post - Old problem!

Anyone else using Spotify Connect having issues with it automatically connecting to your receiver, starting up the music, and turning the volume to 100% !??? Seriously – why haven’t you fixed this Spotify!?? Hundred of people have had this issue so f...

Music Fan

 Anyone else using Spotify Connect having issues with it automatically connecting to your receiver, starting up the music, and turning the volume to 100% !???   Seriously – why haven...

Jemi

Spotify Legend

1038 Views

1 replies

4 likes

  • 1038 Views
  • 1 replies
  • 4 likes

local files from my car

hello. if i go premium and link local files on my mac can i play them on my car from my iphone? can i use google home to play my local files?and will google assistent recognize the names i give them localy?

Newbie

  hello.   if i go premium and link local files on my mac can i play them on my car from my iphone?   can i use google home to play my local files? and will google assistent reco...

agnamihira

Newbie

1855 Views

1 replies

1 likes

  • 1855 Views
  • 1 replies
  • 1 likes

Spotify stops playing then crashes

PlanPremiumCountryUnited States of AmericaDevice(iPhone Operating System(iOS 11.2.6) My Question or Issue Every hour or so while listening to spotify, it will stop playing the music. Then when I click play it wont play. So now I have to completely cl...

Casual Listener

Plan Premium Country United States of America Device (iPhone 😎 Operating System (iOS 11.2.6)   My Question or Issue  Every hour or so while listening to spotify, it will stop pla...

Billy-J

Spotify Star

1438 Views

5 replies

1 likes

  • 1438 Views
  • 5 replies
  • 1 likes

Repeat option missing on playlists and albums

PlanPremium Device(iPhone SE)Operating System(iOS 10, My Question or Issue Hi, The repeat option has disappeared from the screen, replaced by a tick or + symbol. Any ideas? Clare

Newbie

  Plan Premium  Device (iPhone SE) Operating System (iOS 10,    My Question or Issue   Hi,    The repeat option has disappeared from the screen, repla...

Loxer

Community Legend

909 Views

1 replies

0 likes

  • 909 Views
  • 1 replies
  • 0 likes

Spotify Voice not in App

PlanPremiumCountry USDeviceiPhone 6Operating SystemiOS 12 My Question or IssueSpotfiy voice isnt showing up in the app. I have never seen the voice button nor a voice enable dialogue. My app is up to date. Ive seen other people with it and I would lo...

Casual Listener

Plan Premium Country  US Device iPhone 6 Operating System iOS 12   My Question or Issue Spotfiy voice isnt showing up in the app. I have never seen the voice button nor a voice en...

Keanu_C

Community Legend

5280 Views

3 replies

5 likes

voice
voice commands
Voice control
  • 5280 Views
  • 3 replies
  • 5 likes

App crashes immediately iphone6s+

IOS 11.4, most recent spotify update, premium account. Listen.... i have tried EVERYTHING. I tap the app, logo shows for about 5 seconds and crashes back to my home screen. I’ve rebooted my phone 4 times, I’ve uninstalled and reinstalled at least 20 ...

Casual Listener

IOS 11.4, most recent spotify update, premium account.  Listen.... i have tried EVERYTHING. I tap the app, logo shows for about 5 seconds and crashes back to my home screen. I’ve rebooted my ph...

Cinnabooty

Casual Listener

1111 Views

6 replies

0 likes

  • 1111 Views
  • 6 replies
  • 0 likes

Spotify beta iOS not accessible

I’ve requestested to enter in spotify beta testing just 2 months ago. Actually i’ve changed phone and i can’t install the beta anymore.As you can see in the screenshot PlanPremiumCountryItaly DeviceiPhone 7 PlusOperating System(iOS 10, Android Oreo, ...

Newbie

I’ve requestested to enter in spotify beta testing just 2 months ago. Actually i’ve changed phone and i can’t install the beta anymore. As you can see in the screenshot   Plan Premium C...

Loxer

Community Legend

1587 Views

1 replies

0 likes

SpotifyBETA iOS
  • 1587 Views
  • 1 replies
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Spotify do not play upgrade to premium

PlanPremiumCountry USA So I recently upgraded to spotify premium after not having it for a long time. When on my iPhone I had a playlist that I used to just dump all of the songs I wanted to listen to. Since without premium you can only shuffle play ...

Casual Listener

Plan Premium Country  USA   So I recently upgraded to spotify premium after not having it for a long time. When on my iPhone I had a playlist that I used to just dump all of the songs ...

Loxer

Community Legend

1537 Views

5 replies

0 likes

  • 1537 Views
  • 5 replies
  • 0 likes