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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

36909 Views

41 replies

10 likes

  • 36909 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102371 Views

115 replies

12 likes

Other
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  • 115 replies
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1295 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299020 Views

61 replies

16 likes

  • 299020 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125727 Views

19 replies

38 likes

  • 125727 Views
  • 19 replies
  • 38 likes

Superuser Contribution Connect is not working. devices do not recognize each other. not playing in speakers. I am premium

My Question or IssueAs of yesterday, Connect is not working. None of my devices can mirror each other or play thru exterior speakers.

Newbie

    My Question or Issue As of yesterday, Connect is not working. None of my devices can mirror each other or play thru exterior speakers.  

Jemi

Spotify Legend

638 Views

1 replies

0 likes

  • 638 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify App Control no longer working in my Pioneer Car Audio Headunit

My Question or IssueI have a Pionner AVH-X7800BT audio head unit in my car that comes with Spotify App Control®. I used to play Spotify directly from the head unit selecting Spotify as source. Since last update, I cannot longer manage my Spotify from...

Newbie

My Question or Issue I have a Pionner AVH-X7800BT audio head unit in my car that comes with  Spotify App Control®.   I used to play Spotify directly from the head unit selecting Spotify...

Jemi

Spotify Legend

3460 Views

3 replies

1 likes

app control
Car
dvd
headunit
Pioneer
receiver
  • 3460 Views
  • 3 replies
  • 1 likes

I’m new to this community Spotify but I’m really interested in getting more active on it how can I?

I’m an artist and I was told some good advice that community.Spotify.com is a good way to be more active with other artists and people that love music as much as you do But I’m having trouble messaging people or even doing things like this I’m still ...

Casual Listener

I’m an artist and I was told some good advice that community.Spotify.com is a good way to be more active with other artists and people that love music as much as you do But I’m having trouble messagi...

Loxer

Community Legend

709 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Certain songs won’t play on Spotify mobile

The specific band is sum 41, none of there songs will play no matter what I’ve tried. Restart phone, reinstall app, no updates available. This only happens when I log into my profile On any iOS device, it works fine on my Xbox, the songs still appear...

Regular

The specific band is sum 41, none of there songs will play no matter what I’ve tried. Restart phone, reinstall app, no updates available. This only happens when I log into my profile On any iOS devic...

Jemi

Spotify Legend

38473 Views

15 replies

5 likes

  • 38473 Views
  • 15 replies
  • 5 likes

Superuser Contribution Playback Issues (Bass lowers when vocals are sung/spoken)

PlanPremium (Family)CountryEngland Device(iPhone 7 Plus)Operating System(iOS 11.00) My Question or Issue I’m having issues with the bass and volume when playing music on Spotify in my car. When I am listening to my music, when vocals are sung/spoken ...

Newbie

Plan Premium (Family) Country England   Device (iPhone 7 Plus) Operating System (iOS 11.00)   My Question or Issue   I’m having issues with the bass and volume when playing...

Jemi

Spotify Legend

824 Views

1 replies

0 likes

  • 824 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t sort playlists by new in the new update?

PlanFreeCountry DeviceiPhone 6sOperating System My Question or Issue With the new update I can’t filter my playlists by newest songs added.

Newbie

  Plan Free Country   Device iPhone 6s Operating System   My Question or Issue  With the new update I can’t filter my playlists by newest songs added.

Jemi

Spotify Legend

844 Views

1 replies

0 likes

  • 844 Views
  • 1 replies
  • 0 likes

random playlist

PlanPremiumCountry FranceDevice(iPad)Operating System(iOS 10)Spotify read all my song from all my playlist randomly.How can I do when I choose a playlist , spotify launch only the song from this playlist. regards Tom

Newbie

  Plan Premium Country  France Device (iPad) Operating System (iOS 10) Spotify read all my song from all my playlist randomly. How can I do when I choose a playlist , spotify la...

Loxer

Community Legend

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Spotify downgrade glitch

PlanPremiumCountry United States DeviceiPhone 7Operating System(iOS 11.4.1 My Question or Issue So this probably all started like a month ago when I came back from my trip to Florida and once I came home i updated my Spotify and oddly enough this upd...

Newbie

Plan Premium Country  United States  Device iPhone 7 Operating System (iOS 11.4.1   My Question or Issue  So this probably all started like a month ago when I came back ...

Loxer

Community Legend

2389 Views

1 replies

0 likes

  • 2389 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't add to queue or remove from queue when using Connect

PlanPremiumCountry DenmarkDevice(iPhone 8, iPad Air 2, Acer PC)Operating System(iOS 11.4.1, Windows 10,) My Question or Issue When I use my ipad or iphone to stream from, then i can't edit the queue using the desktop to edit quene on my phone or ipad...

Music Fan

Plan Premium Country Denmark Device (iPhone 8, iPad Air 2, Acer PC) Operating System (iOS 11.4.1, Windows 10,)   My Question or Issue   When I use my ipad or iphone to stream ...

Katerina

Spotify Legend

2499 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

Liked Music Icon (+)

PlanPremiumCountry CanadaDevice(iPhone 7PlusOperating SystemiOS 10 My Question or IssueThe saved music icon (+), no longer appears below the left side of the album art to add to “Songs”. It has been replaced by a heart that likes the song and adds it...

Newbie

Plan Premium Country  Canada Device (iPhone 7Plus Operating System iOS 10   My Question or Issue The saved music icon (+), no longer appears below the left side of the album art t...

Loxer

Community Legend

930 Views

1 replies

0 likes

  • 930 Views
  • 1 replies
  • 0 likes

App won't fully download or delete from iPhone7

PlanPremiumCountry Device(iPhone 7)Operating System(iOS 11.4.1) My Question or Issue Hello,So I downloaded Spotify for my iPhone 7 last night, everything worked fine. I then deleted the app from my phone, but it still shows up as 'paper' icon, almost...

Visitor

Plan Premium Country   Device (iPhone 7) Operating System (iOS 11.4.1)   My Question or Issue  Hello, So I downloaded Spotify for my iPhone 7 last night, everything worked f...

Loxer

Community Legend

659 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify acts differently on my boyfriend's phone. Help.

Okay so my boyfriend and me both have spotify on our phones (iPhone 6s), same version, premium etc. But when he goes to Your Library > Artists then click on any artist, instead of going to the artist page it shows all the songs he downloaded/saved fr...

Casual Listener

Okay so my boyfriend and me both have spotify on our phones (iPhone 6s), same version, premium etc. But when he goes to Your Library > Artists then click on any artist, instead of going to th...

Peter

Spotify Legend

3298 Views

5 replies

0 likes

artists
songs list
  • 3298 Views
  • 5 replies
  • 0 likes

Solved!! Change the white interface

Hii, i’m joe, and i just have a problem with my spotify. It seems after the latest update the spotify UI won’t change. Can anyone help me? I’ve tried to delete and reinstall the app and restart my iPhone. PlanPremiumCountry IndonesiaDevice(iPhone 8+)...

Casual Listener

Hii, i’m joe, and i just have a problem with my spotify. It seems after the latest update the spotify UI won’t change. Can anyone help me? I’ve tried to delete and reinstall the app and restart my iP...

Loxer

Community Legend

2614 Views

1 replies

0 likes

Interface
iphone
Iphone 8 plus
iPhone 8+
Premium
problem
Spotify
UI
user
  • 2614 Views
  • 1 replies
  • 0 likes

Superuser Contribution Skipping Tracks

PlanFreeCountry UKDevice(iPhone 5COperating System(iOS 10 My Question or Issue The App is playing 2-5 seconds of a Track, then skipping to the next. It will then play a Track, then skip several more. Any help appreciated.

Casual Listener

Plan Free Country  UK Device (iPhone 5C Operating System (iOS 10   My Question or Issue  The App is playing 2-5 seconds of a Track, then skipping to the next. It will then p...

Peter

Spotify Legend

905 Views

5 replies

0 likes

  • 905 Views
  • 5 replies
  • 0 likes

Superuser Contribution Queues are cleared when I reopen the app

Hey all, I have an iPhone and the way I typically listen and discover music is by making a queue (which can sometimes get to 99+ songs). However, I’ve had an ongoing issue where when I return to the app after a few hours, or let’s say when I wake up,...

Casual Listener

Hey all,   I have an iPhone and the way I typically listen and discover music is by making a queue (which can sometimes get to 99+ songs). However, I’ve had an ongoing issue where when I retur...

Peter

Spotify Legend

1237 Views

1 replies

0 likes

IOS 11
Ongoing Issues
Queue bug
queue list
  • 1237 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium is Cycling Songs when NOT in offline mode.

Plan : PremiumCountry : USADevice : Iphone 6sOperating System : current My Question or Issue I just updated Spotify last night via app store.Yesterday it was fine, today if I am in online mode, songs on playlists skip every 20-40 seconds .. sometimes...

Casual Listener

Plan : Premium Country : USA Device : Iphone 6s Operating System : current   My Question or Issue  I just updated Spotify last night via app store. Yesterday it was fine, today ...

Peter

Spotify Legend

1075 Views

4 replies

0 likes

  • 1075 Views
  • 4 replies
  • 0 likes

Not working

PlanPremiumCountryUSA Device(iPhone 7 plus Operating System(iOS 11.4.1, My Question or Issue I hadn’t updated my app since I installed it in 2017. I just did an update and now it doesn’t work. It resets my account every time I close the app. I have t...

Newbie

Plan Premium Country USA   Device (iPhone 7 plus  Operating System (iOS 11.4.1,   My Question or Issue  I hadn’t updated my app since I installed it in 2017. I just did...

Loxer

Community Legend

696 Views

1 replies

0 likes

not working
  • 696 Views
  • 1 replies
  • 0 likes

Solved!! My created albums disappeared

Hi thereI’ve created 2 albums with my favourite songs and both album had disappeared.. is here any way I can bring my albums back?or did I just lose them? .. it’s ridiculous paying premium for family and this happens to you ..

Casual Listener

Hi there I’ve created 2 albums with my favourite songs and both album had disappeared.. is here any way I can bring my albums back?or did I just lose them? .. it’s ridiculous paying premium for fami...

foey87

Casual Listener

876 Views

2 replies

0 likes

  • 876 Views
  • 2 replies
  • 0 likes

Spontaneous stopping/silencing/speeding up of songs and general glitchiness in the realm of playback

PlanPremiumDeviceiPhone 8Operating SystemiOS 11.2.6 My Question or Issue The title gives you the gyst of what’s going on, but there’s just a general glitchiness that happens about once every 2-3 minutes when trying to listen to music on spotify. For ...

Newbie

  Plan Premium Device iPhone 8 Operating System iOS 11.2.6   My Question or Issue  The title gives you the gyst of what’s going on, but there’s just a general glitchiness that...

Loxer

Community Legend

10678 Views

1 replies

0 likes

  • 10678 Views
  • 1 replies
  • 0 likes

Superuser Contribution LOST MY PREMIUM

PlanPremiumCountry Philipppines DeviceiPhoneXOperating SystemiOS 11.4 My Question or Issue When I updated your app my premium subscription is gone, I’ve been downgraded to free. My subscription is premium which is automatically billed to my data plan...

Newbie

Plan Premium Country  Philipppines  Device iPhoneX Operating System iOS 11.4   My Question or Issue  When I updated your app my premium subscription is gone, I’ve been d...

Daisy

Spotify Legend

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
  • 0 likes