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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

36922 Views

41 replies

10 likes

  • 36922 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102400 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1295 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299039 Views

61 replies

16 likes

  • 299039 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125735 Views

19 replies

38 likes

  • 125735 Views
  • 19 replies
  • 38 likes

behind the lyrics does not work

PlanPremiumCountry BrazilDeviceiPhone 6Operating SystemiOS 11.4.1 My Question or Issue Behind the lyrics stop showing in my app, im already reinstalling the app, and the lyrics come back but when you close and open spotify again its just dissapear, i...

Casual Listener

  Plan Premium Country  Brazil Device iPhone 6 Operating System iOS 11.4.1   My Question or Issue  Behind the lyrics stop showing in my app, im already reinstalling the...

Billy-J

Spotify Star

1434 Views

4 replies

0 likes

  • 1434 Views
  • 4 replies
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Local Files Download

PlanPremiumCountryAustralia DeviceiPhone XMacOS High SierraOperating SystemVersion 11.4.1 (iPhone)Version 10.13.6 (Macbook) My Question or IssueHi Spotify Team! Recently I switched from the iPhone 7 to iPhone X and never had this problem previously -...

Casual Listener

Plan Premium Country Australia   Device iPhone X MacOS High Sierra Operating System Version 11.4.1 (iPhone) Version 10.13.6 (Macbook)   My Question or Issue Hi Spotify Tea...

Loxer

Community Legend

1295 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!! How to delete all songs from "my songs"

PlanPremiumCountry DenmarkDeviceIphone 7Operating SystemIOS 10 My Question or Issue Hey There, how do I delete all of the songs out of my "my songs" or just "songs" part of the spotify app? Thanks.

Newbie

Plan Premium Country  Denmark Device Iphone 7 Operating System IOS 10  My Question or Issue  Hey There, how do I delete all of the songs out of my "my songs" or just "son...

Loxer

Community Legend

17367 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

“An error occurred”/can’t play certain albums

PlanPremiumCountry USADevice(iPhone 8 IPAD)Operating System(iOS 10) My Question or IssueHello- for the past few days I have been unable to search for anything on my Spotify iPad - an error message keeps popping up. Also, certain albums/artists won’t ...

Visitor

Plan Premium Country  USA Device (iPhone 8 IPAD) Operating System (iOS 10)   My Question or Issue Hello- for the past few days I have been unable to search for anything on my Spot...

user-removed

Not applicable

1160 Views

4 replies

0 likes

  • 1160 Views
  • 4 replies
  • 0 likes

Solved!! Song link doesnt work - shuffle doesn't play

Hey guys, I released a song on Friday, but when Free users click the Spotify link I shared on Facebook (on Mobile and Windows) the shuffle function doesn't work. The link opens up the correct artist and song, but when they click shuffle, nothing happ...

Casual Listener

  Hey guys,   I released a song on Friday, but when Free users click the Spotify link I shared on Facebook (on Mobile and Windows) the shuffle function doesn't work. The link opens up th...

Loxer

Community Legend

1184 Views

1 replies

0 likes

free issue
preview issue
shuffle broken
  • 1184 Views
  • 1 replies
  • 0 likes

Lost a song

Not sure if I deleted it off my app or if Spotify did. Either way I forgot the name of it and was just wondering if there’s a way to view my deleted songs, or if there’s a history of all the songs I downloaded or something because I’m dying to know w...

Newbie

Not sure if I deleted it off my app or if Spotify did. Either way I forgot the name of it and was just wondering if there’s a way to view my deleted songs, or if there’s a history of all the songs I ...

Loxer

Community Legend

1101 Views

1 replies

0 likes

  • 1101 Views
  • 1 replies
  • 0 likes

You are listening on web player Pop up

I’m so confused, I keep getting a pop up when listening to Spotify saying that I am listening on web player (chrome) and do I want to continue or listen on phone and then it changes to a playlist of music that I have never listened to nor heard of. H...

Casual Listener

I’m so confused, I keep getting a pop up when listening to Spotify saying that I am listening on web player (chrome) and do I want to continue or listen on phone and then it changes to a playlist of ...

Loxer

Community Legend

18616 Views

3 replies

0 likes

Other Devices
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  • 3 replies
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Superuser Contribution Issues with Old Iphone 4s

PlanPremiumCountryFrance Device(iPhone 4S) Hello All,I try to use my old Iphone 4S for my daughter.I have subscribed a familly accountI have installed the App to the device and logged in with the account of my daughterWhen I launch spotify I can see ...

Casual Listener

Plan Premium Country France  Device (iPhone 4S)     Hello All, I try to use my old Iphone 4S for my daughter. I have subscribed a familly account I have installed the App to...

logic500

Gig Goer

1275 Views

4 replies

0 likes

  • 1275 Views
  • 4 replies
  • 0 likes

Could not connect to Facebook

PlanFreeCountryChina with VPNDeviceiPhone XOperating SystemiOS 12 My Question or IssueHello I have no problem using Spotify on both iPad and MacBook. However, when I tried to log in my account on my iPhone, I never succeed. If I tried to continue wit...

Newbie

Plan Free Country China with VPN Device iPhone X Operating System iOS 12   My Question or Issue Hello   I have no problem using Spotify on both iPad and MacBook.  However,...

Loxer

Community Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Solved!! Adding albums

Is there a way to add albums to your playlists? It would be easier than individually adding songs. When I click on the three dots by the album that option is not available. I only have three options there: like, view artist, or share. AccountFreeCoun...

Regular

Is there a way to add albums to your playlists? It would be easier than individually adding songs. When I click on the three dots by the album that option is not available. I only have three options ...

Loxer

Community Legend

1141 Views

1 replies

0 likes

  • 1141 Views
  • 1 replies
  • 0 likes

Trouble downloading songs on iPhone 6

PlanPremiumCountry Hong Kong DeviceiPhone 8 My Question or Issue I was trying to download songs off my Spotify premium but there isn’t an option for it. I can save it to a playlist but I can’t seem to download them ?

Casual Listener

Plan Premium Country  Hong Kong  Device iPhone 8   My Question or Issue  I was trying to download songs off my Spotify premium but there isn’t an option for it. I can save...

Loxer

Community Legend

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Solved!! Editing Your Playlist On Random

Plan:PremiumCountry:CanadaDevice:iPhone 6s+Operating System:iOS 11.4.1 My Question or Issue: Since updating to Spotify version 8.4.70 I appear to have lost the ability to edit a playlist while it plays in random - move or delete songs - unless they h...

Casual Listener

Plan:Premium Country:Canada Device:iPhone 6s+ Operating System:iOS 11.4.1   My Question or Issue:   Since updating to Spotify version 8.4.70 I appear to have lost the ability to edit...

Loxer

Community Legend

777 Views

1 replies

0 likes

  • 777 Views
  • 1 replies
  • 0 likes

Delete certain songs in a album from library

Hi, i’m quite new to Spotify, I have an album in my library with quite a few acoustic tracks on it. How do I delete those acoustic tracks and sync over to my other devices (iPhone/iPad/ Sky Q box) thanks PlanPremiumCountryUK DeviceiPhone 8 PlusOperat...

Visitor

Hi, i’m quite new to Spotify,  I have an album in my library with quite a few acoustic tracks on it.  How do I delete those acoustic tracks and sync over to my other devices (iPhone/iP...

Loxer

Community Legend

930 Views

5 replies

0 likes

  • 930 Views
  • 5 replies
  • 0 likes

Like & Dislike buttons not always show up in app

PlanPremiumDeviceiPhone 7Operating SystemiOS 11 My Question or IssueI can't figure out why Like & Dislike buttons not always show up in the iOS app Discover Weekly/Release Radar playlists, while they are always visible on desktop. In one screenshot t...

Regular

Plan Premium Device iPhone 7 Operating System iOS 11   My Question or Issue I can't figure out why Like & Dislike buttons not always show up in the iOS app Discover Weekly/Release Ra...

Loxer

Community Legend

2024 Views

7 replies

0 likes

  • 2024 Views
  • 7 replies
  • 0 likes

30 minutes of ad-free music not working

So when the popup asking if I want 30 minutes of ad-free music shows up, i tap on the “watch video” button but instead of giving me the video it acts like i skipped the video entirely then doesn’t give me 30 seconds of ad-free music. This has been ha...

Visitor

So when the popup asking if I want 30 minutes of ad-free music shows up, i tap on the “watch video” button but instead of giving me the video it acts like i skipped the video entirely then doesn’t gi...

Loxer

Community Legend

2685 Views

3 replies

1 likes

  • 2685 Views
  • 3 replies
  • 1 likes

how to delete downloaded music? (2018)

im having touble deleting downloaded music from spotify off my iphone. there are a few older threads about this, but the app has since change to only clear the cache through the storage tab. any advice? thanks

Casual Listener

    im having touble deleting downloaded music from spotify off my iphone. there are a few older threads about this, but the app has since change to only clear the cache through the stora...

Loxer

Community Legend

24943 Views

3 replies

0 likes

  • 24943 Views
  • 3 replies
  • 0 likes

Radio-Songs marked as favorite dont show Up in radio-favorite playlist

PlanPremiumCountry Germany DeviceiPhone 8Operating System11.4.1 iOS My Question or Issue i often hear Radio and click on the "heart" - Icon to add a Song to the library/favorite-song playlist. But the list does not refresh. Yesterday i marked some Ne...

Newbie

Plan Premium Country  Germany  Device iPhone 8 Operating System 11.4.1 iOS    My Question or Issue  i often hear Radio and click on the "heart" - Icon to add a Song...

Loxer

Community Legend

653 Views

1 replies

0 likes

  • 653 Views
  • 1 replies
  • 0 likes

How to get spotify on an iPad that won't run iOS 10

DeviceiPad 2Operating System(iOS 9) My Question or Issue Hi there, My work has given me an old iPad. Teaching budgets not being what they should be, the device is actually older than the students in my class! (It's an old iPad 2). I want to download ...

Casual Listener

Device iPad 2 Operating System (iOS 9)   My Question or Issue  Hi there,   My work has given me an old iPad. Teaching budgets not being what they should be, the device is actua...

Loxer

Community Legend

4141 Views

3 replies

0 likes

  • 4141 Views
  • 3 replies
  • 0 likes

When downloading a playlist with 727 song only 678 downloads

Was downloading my girlfriends playlist and saw that i was only downloading about 680 out of about 730 songs. One of my friends had the same thing happen to him when downloading one of my playlist. It is not a major problem, i am just wondering why i...

Newbie

Was downloading my girlfriends playlist and saw that i was only downloading about 680 out of about 730 songs. One of my friends had the same thing happen to him when downloading one of my playlist. I...

Loxer

Community Legend

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Delete a song from an album playing

hi, i’ve Added an album to my library, and if I want to play the entire album but miss/skip one song from playing but not delete the song from my library.How do I do this? thanksPlanPremiumCountryUK Device(iPhone 8 Plus(iOS 11.4.1) My Question or Iss...

Visitor

hi,  i’ve Added an album to my library,  and if I want to play the entire album but miss/skip one song from playing but not delete the song from my library.How do I do this?   thanks...

Loxer

Community Legend

973 Views

1 replies

0 likes

  • 973 Views
  • 1 replies
  • 0 likes