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Trouble logging in with Facebook

Trouble logging in with Facebook

Plan

Premium

Country

USA

Device

iPhone 6S

Operating System

iOS 11.3.1

 

My Question or Issue

I logged out of my Spotify app.  My account was made from one of my two Facebook accounts.  When I select "continue with facebook" the Spotify app is trying to connect to my secondary account, which is not tied to any Spotify account.  There is no option to login to an alternative facebook acocunt from that page.  On the Facebook app on my phone, I'm logged into the correct facebook account.  Is there an alternative way to log back in?  I do have my actual account number handy, but using my facebook account password doesn't work.

 

Reply
1 Reply

Hey @-g1oqt2q_quqv, sorry for the delay.

 

We suggest that you log out from Facebook on your device, log out from the Spotify app, and then choose Log in with Facebook and enter the right Facebook credentials. 

 

This should keep you logged in to the right account. 

 

Hoep that helps 🙂

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