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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237592 Views

27 replies

5 likes

  • 237592 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118780 Views

116 replies

13 likes

Other
  • 118780 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2698 Views

0 replies

0 likes

iOS
  • 2698 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305501 Views

62 replies

16 likes

  • 305501 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130835 Views

19 replies

38 likes

  • 130835 Views
  • 19 replies
  • 38 likes

New radio function Spotify don’t working.

The new radio function on the search tab isn’t working. I try to touch the radio play button but nothing happens with genre radio.

Visitor

The new radio function on the search tab isn’t working. I try to touch the radio play button but nothing happens with genre radio.   

user-removed

Not applicable

628 Views

1 replies

0 likes

  • 628 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t play podcasts suddenly.

It was playing fine the other day at but when I select my podcast the play button is un paused but no progress in the track is made. Clean restart done on my phone. Reinstalled spotify and cleaned cashe. Yes my volume is up. iPhone 5 version iOS 12.0...

Newbie

It was playing fine the other day at but when I select my podcast the play button is un paused but no progress in the track is made.    Clean restart done on my phone.  Reinstalled ...

Peter

Spotify Legend

1712 Views

1 replies

1 likes

  • 1712 Views
  • 1 replies
  • 1 likes

Sharing songs to IG stories - just opens up log in page?

PlanPremiumCountryUSA DeviceiPhone 6Operating SystemiOS 12.0.1 My Question or IssueWhen I try to share a song to my instagram stories, it opens the instagram log in page (depsiteme being logged into my account on my phone already) and then after I lo...

Casual Listener

  Plan Premium Country USA   Device iPhone 6 Operating System iOS 12.0.1   My Question or Issue When I try to share a song to my instagram stories, it opens the instagram l...

SCAL86

Casual Listener

1428 Views

5 replies

2 likes

  • 1428 Views
  • 5 replies
  • 2 likes

Will play every artist but one on iPhone 6a

Iphone 6spremium trial (basically signed up and didn’t even realize there was a free trial at first) issue: I can download any album or play any artist and listen offline/online except for one: artist: mike stud when downloaded it has the green box w...

Visitor

Iphone 6s premium trial (basically signed up and didn’t even realize there was a free trial at first)   issue: I can download any album or play any artist and listen offline/online except for...

user-removed

Not applicable

796 Views

4 replies

0 likes

  • 796 Views
  • 4 replies
  • 0 likes

Solved!! No Radio or Browse Bar Shown on Premium

PlanPremiumCountry TurkeyDevice(iPhone SE, iPad Pro 9.7)Operating System(iOS 12.0.1) My Question or Issue My browse and radio tabs are missing even though I’m a premium user. I’ve read that those features are disabled for free users but like I’ve sai...

Newbie

  Plan Premium Country  Turkey Device (iPhone SE, iPad Pro 9.7) Operating System (iOS 12.0.1)   My Question or Issue  My browse and radio tabs are missing even though I...

Keanu_C

Community Legend

929 Views

1 replies

0 likes

premium tabs
  • 929 Views
  • 1 replies
  • 0 likes

Some songs don’t reproduce in my iPhone

PlanpremiunCOLOMBIA Device(iPhone 8Operating SystemIos 10 My Question or Issue Some songs in my Spotify are not Reproducing. They look like it had been downloaded in my iPhone. This is in online mode

Casual Listener

Plan premiun COLOMBIA    Device (iPhone 8 Operating System Ios 10   My Question or Issue  Some songs in my Spotify are not Reproducing.  They look like it had been ...

Loxer

Community Legend

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Remove Downloaded Song From Device

PlanPremium Device(iPhone 6)Operating System(iOS 12) My Question or Issue Hello, I am new to Spotify and was wondering if anyone knew how to remove a single downloaded song from iPhone device to free up space but not remove it from a playlist? Thanks

Regular

  Plan Premium   Device (iPhone 6) Operating System (iOS 12)   My Question or Issue  Hello,    I am new to Spotify and was wondering if anyone knew how to re...

Loxer

Community Legend

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Spotify Queue

So I’m having this issue on my 6th gen ipad with queues. When I queue songs, the last song i queued will go invisible and I can’t see it and sometimes when i move it, it will just go back to the bottom, I have an image attached lol. Even though it is...

Newbie

So I’m having this issue on my 6th gen ipad with queues. When I queue songs, the last song i queued will go invisible and I can’t see it and sometimes when i move it, it will just go back to the bott...

Loxer

Community Legend

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Certain playlists won't sync when adding new songs

PlanPremiumCountryNorwayDevice iPhone 6sOperating SystemiOS 12.0.1 My Question or Issue Hi, I am having trouble with playlists that will not sync, this happens regularly to certain playlists. I add songs, but they do not show up in the lists. Sometim...

Newbie

Plan Premium Country Norway Device  iPhone 6s Operating System iOS 12.0.1  My Question or Issue  Hi,   I am having trouble with playlists that will not sync, this happe...

444 Views

0 replies

1 likes

  • 444 Views
  • 0 replies
  • 1 likes

Some songs don’t reproduce in my iphone

premiumFree/PremiumCOLOMBIA iphone 8ios10 My Question or Issue I can’t hear certain songs in mode online, it don’t reproduce in my iPhone

Casual Listener

premium Free/Premium COLOMBIA   iphone 8 ios10   My Question or Issue  I can’t hear certain songs in mode online, it don’t reproduce in my iPhone 

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

Play na música importada passa pra frente

PlanPremiumCountry BrasilDeviceiPhone 6SOperating SystemiOS 12 My Question or Issue Eu importei algumas músicas do computador para o iPhone via iTunes, então eu as importei para o Spotify e consigo ouvir normalmente, porém ao pausar a música e retoma...

Visitor

Plan Premium Country  Brasil Device iPhone 6S Operating System iOS 12   My Question or Issue  Eu importei algumas músicas do computador para o iPhone via iTunes, então eu as ...

602 Views

0 replies

0 likes

  • 602 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Family

I was just wondering, with a Spotify family plan can the users on the plan listen to different music at the same time while on wifi?

Casual Listener

I was just wondering, with a Spotify family plan can the users on the plan listen to different music at the same time while on wifi?

Maxim

Spotify Star

643 Views

1 replies

0 likes

  • 643 Views
  • 1 replies
  • 0 likes

Spotify won’t update to new premium version

PlanFree/PremiumCountry DeviceiPhone 8+Operating SystemiOS 12.0.1 The new update for premium users just dropped but my Spotify hasn’t updated yet. Any ideas?

Newbie

Plan Free/Premium Country   Device iPhone 8+ Operating System iOS 12.0.1   The new update for premium users just dropped but my Spotify hasn’t updated yet. Any ideas?  

Maxim

Spotify Star

645 Views

1 replies

0 likes

  • 645 Views
  • 1 replies
  • 0 likes

Can’t link Spotify to Instagram Stories

Plan : PremiumDevice : Iphone 6s (iOS 12)country / Malaysia Why can’t I share my Spotify to Instagram Story? Whenever I do that they’ll direct me to my logged out Instagram. after I logged back in, I can’t even share my Spotify song. Please help this

Casual Listener

Plan : Premium Device : Iphone 6s (iOS 12) country / Malaysia   Why can’t I share my Spotify to Instagram Story? Whenever I do that they’ll direct me to my logged out Instagram. after I logg...

ElsaNatalia16

Casual Listener

1938 Views

4 replies

5 likes

  • 1938 Views
  • 4 replies
  • 5 likes

Endless artist radio doesn’t work do every artist

For some artists I see the artist radio option but cannot click on it. Why not? See attached picture.

Roadie

For some artists I see the artist radio option but cannot click on it. Why not? See attached picture.  

476 Views

0 replies

0 likes

  • 476 Views
  • 0 replies
  • 0 likes

Problem to share music on Instagram stories from Spotify

My Question or Issue I tried to share my music from Spotify to my Instagram stories but there is a bug ... can you help me? After I click on share to your Instagram story, appear to me the pic on the attachment...

Newbie

    My Question or Issue  I tried to share my music from Spotify to my Instagram stories but there is a bug ... can you help me? After I click on share to your Instagram story, appe...

Jose_M

Spotify Star

1219 Views

1 replies

5 likes

Premium
  • 1219 Views
  • 1 replies
  • 5 likes

Instagram Stories

Wondering if anyone else has this problem. Using an iPhone 6 with latest software. Trying to share a song from Spotify to Instagram Stories. I am logged into Instagram, but every time I go to the song and click ‘share’ and select ‘Instagram stories’,...

Newbie

Wondering if anyone else has this problem. Using an iPhone 6 with latest software.  Trying to share a song from Spotify to Instagram Stories. I am logged into Instagram, but every time I go to ...

Loxer

Community Legend

773 Views

1 replies

0 likes

Instagram
sharing
  • 773 Views
  • 1 replies
  • 0 likes

I cant play a certain song on my phone

PlanPremiumCountry United StatesDeviceiPhone SEOperating SystemiOS 12 My Question or Issue I’m having trouble playing a certain song on spotify. I can do anything on it (such as saving it to a playlist or viewing album etc), but i cant play the song....

Casual Listener

Plan Premium Country  United States Device iPhone SE Operating System iOS 12   My Question or Issue  I’m having trouble playing a certain song on spotify. I can do anything o...

Billy-J

Spotify Star

960 Views

3 replies

0 likes

  • 960 Views
  • 3 replies
  • 0 likes

Volume Normalization not working properly

Plan Premium/FamilyCountry ARDevice iPhone XOperating System iOS 12.0.1I've noticed that the volume normalization is not working as expected mainly when I'm playing a Radio were several songs from different artists are played and I need to adjust the...

Newbie

Plan Premium/Family Country AR Device iPhone X Operating System iOS 12.0.1 I've noticed that the volume normalization is not working as expected mainly when I'm playing a Radio wer...

h-550kvzn_fmo

Newbie

1357 Views

1 replies

3 likes

  • 1357 Views
  • 1 replies
  • 3 likes

Endless artist radio - new update

Is it just me, or is this new update with “endless artist radio” a bit misleading? It’s really just a playlist with around 3 hours of music that updates “from time to time”.. it’s not endless, I can scroll to the end. For example, search “Taylor swif...

Casual Listener

Is it just me, or is this new update with “endless artist radio” a bit misleading? It’s really just a playlist with around 3 hours of music that updates “from time to time”.. it’s not endless, I can ...

Npostman

Roadie

1966 Views

2 replies

0 likes

  • 1966 Views
  • 2 replies
  • 0 likes