Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36345 Views

40 replies

10 likes

  • 36345 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101604 Views

115 replies

12 likes

Other
  • 101604 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1261 Views

0 replies

0 likes

iOS
  • 1261 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298484 Views

61 replies

16 likes

  • 298484 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125529 Views

19 replies

38 likes

  • 125529 Views
  • 19 replies
  • 38 likes

30 Minutes of ad free not working

PlanFreeCountry USADevice(iPhone 7, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 12) My Question or IssueWhen the ad appears to click to watch for 30 minutes free I try to click to get the 30 minutes free and it does not play.

Casual Listener

Plan Free Country  USA Device (iPhone 7, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 12)   My Question or Issue When the ad appears to click to watch for 30 min...

b-kv_ixa9z8z9

Casual Listener

1855 Views

3 replies

0 likes

  • 1855 Views
  • 3 replies
  • 0 likes

Solved!! Unable to play a song..

PlanPremiumCountryThe NetherlandsDeviceiPhone 7+Operating SystemiOs 12.1 Beta My Question or Issue I’ve been trying to stream Angerfist - The Desecrated (Radical Redemption Remix) since it came out yesterday but i’m not able to.. I can click on it ho...

Casual Listener

Plan Premium Country The Netherlands Device iPhone 7+ Operating System iOs 12.1 Beta   My Question or Issue  I’ve been trying to stream Angerfist - The Desecrated (Radical Redempt...

Itsbxnm

Casual Listener

1671 Views

5 replies

0 likes

  • 1671 Views
  • 5 replies
  • 0 likes

playlist radio does not match playlist

I was listening to the radio of an album of the artist Kommandant ( some obscure metal band). And the the artist itself was not on that radio. A scrolled down pretty far and no Kommandant. When I listen to artist radio I do not have this problem. Thi...

Gig Goer

I was listening to the radio of an album of the artist Kommandant ( some obscure metal band). And the the artist itself was not on that radio. A scrolled down pretty far and no Kommandant. When I lis...

Meijer1973

Gig Goer

1563 Views

4 replies

0 likes

  • 1563 Views
  • 4 replies
  • 0 likes

Delete songs within a playlist using the search option

Why can't I just select a song and delete it from a playlist? And if I use the "edit" option the "search box" becomes unavailable. This is just dumb. Let's say, my playlist has 1000 songs and I want to delete a specific song that starts with the lett...

Regular

Why can't I just select a song and delete it from a playlist? And if I use the "edit" option the "search box" becomes unavailable. This is just dumb.  Let's say, my playlist has 1000 songs and ...

Loxer

Community Legend

750 Views

3 replies

1 likes

  • 750 Views
  • 3 replies
  • 1 likes

Listening to Spotify through the USB Cable in Car

I recently switch from Apple Music to Spotify. When I try to charge my iPhone and play music via the USB connection / cable, no music play. The iphone is playin the music, but there is no sound on the iPhone or through the car audio. This process wor...

Casual Listener

I recently switch from Apple Music to Spotify.  When I try to charge my iPhone and play music via the USB connection / cable, no music play.  The iphone is playin the music, but t...

ReneBernier

Casual Listener

2329 Views

2 replies

0 likes

Car
usb
  • 2329 Views
  • 2 replies
  • 0 likes

Editing Queue

PlanPremiumCountry AUiPhone 8Operating System(iOS 12.0.1) My Question or Issue So I like to queue a lot of songs before I sleep, but then usually want to move around the order of songs because I like them in a specific order. Every time I drag a song...

Newbie

  Plan Premium Country  AU iPhone 8 Operating System (iOS 12.0.1)   My Question or Issue  So I like to queue a lot of songs before I sleep, but then usually want to move...

Loxer

Community Legend

719 Views

1 replies

1 likes

  • 719 Views
  • 1 replies
  • 1 likes

Song skipping itself

I have an IPhone 6s and ever since I added the Falsettos song Please Come to Our House / Jason’s Therapy to my playlist it skips itself after playing for about five seconds or refuses to play (it starts out paused and even if I push play it won’t do ...

Casual Listener

I have an IPhone 6s and ever since I added the Falsettos song Please Come to Our House / Jason’s Therapy to my playlist it skips itself after playing for about five seconds or refuses to play (it sta...

Loxer

Community Legend

827 Views

1 replies

0 likes

  • 827 Views
  • 1 replies
  • 0 likes

Local files not syncing to iOS for unavailable but existing songs on Spotify

I've recently reorganized my playlists and found that my local files for albums that are registered on Spotify, but are unavailable (greyed out), do not sync to my iPhone. Usually I do not add the local files directly to the playlists. Instead I add ...

Regular

I've recently reorganized my playlists and found that my local files for albums that are registered on Spotify, but are unavailable (greyed out), do not sync to my iPhone. Usually I do not add t...

robbie0228

Regular

871 Views

2 replies

0 likes

  • 871 Views
  • 2 replies
  • 0 likes

My songs are gone!!?

PlanFree/PremiumCountry USA Device iPhone XOperating SystemiOS My Question or IssueMy songs are gone in your new update I want them back. You got rid of the my songs category I want it back please!

Newbie

Plan Free/Premium Country USA    Device iPhone X Operating System iOS    My Question or Issue My songs are gone in your new update I want them back. You got rid of the my...

rainkidrani

Gig Goer

900 Views

2 replies

0 likes

  • 900 Views
  • 2 replies
  • 0 likes

My Spotify keeps freezing

PlanPremium family planCountry United StatesDeviceIphone 6s plusOperating SystemIOS My Question or issueThe app keeps freezing whenever I open it. I tried re downloading it several times but it still freezes. Is there anything I could do to stop this...

Newbie

Plan Premium family plan Country  United States Device Iphone 6s plus Operating System IOS   My Question or issue The app keeps freezing whenever I open it. I tried re downloading...

rainkidrani

Gig Goer

2566 Views

2 replies

0 likes

  • 2566 Views
  • 2 replies
  • 0 likes

App has mind of its own

I have an iPhone X that I just bought in July. It is on the newest ios. I deleted and redownloaded the Spotify app. It constantly pauses, skips, fast forwards or just doesn’t play. Whatever it wants. It was only when I was walking for about a week......

Newbie

I have an iPhone X that I just bought in July. It is on the newest ios. I deleted and redownloaded the Spotify app. It constantly pauses, skips, fast forwards or just doesn’t play. Whatever it wants....

rainkidrani

Gig Goer

1778 Views

2 replies

0 likes

  • 1778 Views
  • 2 replies
  • 0 likes

Spotify keeps pausing and playing sporadically

PlanPremium DeviceiPhone 7 Operating SystemiOS 11 My Question or IssueI’ve had this issue before where I’d be listening to an album and the music pauses all of a sudden. I only use Spotify with headphones. The app starts playing and pausing the song ...

Casual Listener

Plan Premium   Device iPhone 7   Operating System iOS 11   My Question or Issue I’ve had this issue before where I’d be listening to an album and the music pauses all of a su...

rainkidrani

Gig Goer

17398 Views

6 replies

0 likes

  • 17398 Views
  • 6 replies
  • 0 likes

Spotify playlists not updating

PlanFreeCountry USADeviceiPhone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify playlists such as New Releases, Hot Country, etc are not updating. The cover picture and preview info does but when you go to play t...

Newbie

  Plan Free Country  USA Device iPhone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Spotify playlists such as New Releases, H...

rainkidrani

Gig Goer

1413 Views

1 replies

0 likes

  • 1413 Views
  • 1 replies
  • 0 likes

Discover Weekly not updating

PlanFree/PremiumCountryAustraliaDeviceiPhone 8Operating System(OS 10 My Question or IssueMy Discover Weekly playlist hasn't updated for several weeks now. I've tried to unfollow/re-follow. Logged out of my phone and desktop and logged back in. But st...

Newbie

Plan Free/Premium Country Australia Device iPhone 8 Operating System (OS 10   My Question or Issue My Discover Weekly playlist hasn't updated for several weeks now. I've tried to unfol...

rainkidrani

Gig Goer

1115 Views

2 replies

0 likes

  • 1115 Views
  • 2 replies
  • 0 likes

iPhone 8 Spotify connection in smart car! Help!!

Wondering if anyone could help? When I connect my iPhone 8 via Bluetooth or via usb in my smart car, the music stops after every track and doesn’t play through ? Very annoying and I have to keep pressing play numerous times on my device for it to pla...

Newbie

Wondering if anyone could help? When I connect my iPhone 8 via Bluetooth or via usb in my smart car, the music stops after every track and doesn’t play through ? Very annoying and I have to keep pres...

rainkidrani

Gig Goer

1312 Views

2 replies

0 likes

  • 1312 Views
  • 2 replies
  • 0 likes

Terible Mobile app design

Guys ... who made it ? bunch of Indian teens for couple of bucks ? ? I mean - whole interface on mobile is made by people who never used it That's the only reason i could think of when im using it ... For example ... - when in the listing ..and playi...

Regular

Guys ... who made it ? bunch of Indian teens for couple of bucks ? ? I mean - whole interface on mobile is made by people who never used it That's the only reason i could think of when im using it .....

Loxer

Community Legend

735 Views

1 replies

0 likes

  • 735 Views
  • 1 replies
  • 0 likes

application does not start iPhone 5s

PlanFreeDevice(iPhone 5s)Operating System(iOS 12) My Question or IssueWhen I try to open the app on my phone, the icon lights up for a couple of seconds and throws it on the home screen. When I reinstall the app the first time I enter the app is norm...

Casual Listener

Plan Free Device (iPhone 5s) Operating System (iOS 12)   My Question or Issue When I try to open the app on my phone, the icon lights up for a couple of seconds and throws it on the home...

Loxer

Community Legend

2116 Views

7 replies

0 likes

  • 2116 Views
  • 7 replies
  • 0 likes

Music with videos not available on my location should not stop my music from playing

PlanPremiumCountry PortugalDeviceiPhone 6SOperating SystemiOS 11 My Question or Issue Whenever I'm playing music from Spotify playlists, and I believe it would happen on personal too, everytime that a music has a video that it is not available on my ...

Casual Listener

Plan Premium Country  Portugal Device iPhone 6S Operating System iOS 11   My Question or Issue  Whenever I'm playing music from Spotify playlists, and I believe it would happ...

Loxer

Community Legend

1041 Views

1 replies

0 likes

IOS 11
Mobile
Music video
  • 1041 Views
  • 1 replies
  • 0 likes

iPhone can't find music, iMac does.

Strange problem. I created a play list on my iPhone some days ago.Yesterday, I played the list via my Sonos app and some songs were grayed out.When I looked in my Spotfy iPhone app, those songs are gone.And when i try to find those songs again with t...

Newbie

Strange problem.   I created a play list on my iPhone some days ago. Yesterday, I played the list via my Sonos app and some songs were grayed out. When I looked in my Spotfy iPhone app, thos...

Loxer

Community Legend

741 Views

1 replies

0 likes

  • 741 Views
  • 1 replies
  • 0 likes

Very weird screen layout, app doesn't work anymore?

PlanPremiumCountry United StatesDeviceiPhone 6SOperating SystemiOS 12 Everytime I open spotify on my iphone, the buttons are all at the top of the screen and I can click on them, but I cant play any music through my phone. If i want to listen to spot...

Newbie

Plan Premium Country  United States Device iPhone 6S Operating System iOS 12   Everytime I open spotify on my iphone, the buttons are all at the top of the screen and I can click o...

Loxer

Community Legend

1026 Views

2 replies

0 likes

  • 1026 Views
  • 2 replies
  • 0 likes