Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
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Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Each time I open up app and try to download Spotify onto my phone, no cloud logo appears and the app seems to freeze and not even let me download it anymore. I had the app previsouly and deleted it as I was freeing up storage and would like to downlo...
Newbie
Each time I open up app and try to download Spotify onto my phone, no cloud logo appears and the app seems to freeze and not even let me download it anymore. I had the app previsouly and deleted it a...
Billy-J
Spotify Star
506 Views
1 replies
0 likes
I signed up for Spotify and premium today and used the “Log in with Facebook” feature. I upgraded to premium through my web browser, but on the Spotify app it still says I have a free account. It is is the same account because the picture from the Fa...
Newbie
I signed up for Spotify and premium today and used the “Log in with Facebook” feature. I upgraded to premium through my web browser, but on the Spotify app it still says I have a free account. ...
Billy-J
Spotify Star
435 Views
1 replies
0 likes
When I am away from WiFi and try to play my downloaded offline library the songs will lag on and off and slowly buffer. What’s the deal?
Newbie
When I am away from WiFi and try to play my downloaded offline library the songs will lag on and off and slowly buffer. What’s the deal?
Billy-J
Spotify Star
611 Views
1 replies
0 likes
When i login on my new phone i can see al my playlists but 0 saved songs.
Newbie
When i login on my new phone i can see al my playlists but 0 saved songs.
Billy-J
Spotify Star
460 Views
1 replies
0 likes
Hi! I use Spotify with my iPhone but I have never received a push notification. In the option section we can select push notification for new music, playlist update, artist update, etc... But it has never been working. Of course notifications are act...
Newbie
Hi! I use Spotify with my iPhone but I have never received a push notification. In the option section we can select push notification for new music, playlist update, artist update, etc... But ...
Loxer
Community Legend
1170 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceiPhone SEOperating System(iOS 10 My Question or Issue Wassup guys I'm having problems with my songs in queue. When I move some songs to the queue they dont get listed at all, the process actually works, the song is move...
Newbie
Plan Premium Country Germany Device iPhone SE Operating System (iOS 10 My Question or Issue Wassup guys I'm having problems with my songs in queue. When I move some ...
Loxer
Community Legend
507 Views
1 replies
0 likes
PlanPremiumCountryFinlandDeviceiPhone 4Operating SystemiOS 7.1 & Windows 7 My Question or IssueSpotify has a playlist called Chill Tracks.It has changed over the years and I'd love to listen to the old songs from the past which I can't remember anymo...
Newbie
Plan Premium Country Finland Device iPhone 4 Operating System iOS 7.1 & Windows 7 My Question or Issue Spotify has a playlist called Chill Tracks. It has changed over the years ...
Loxer
Community Legend
395 Views
1 replies
0 likes
PlanPremiumCountry GermanyDeviceiPhone 8Operating SystemiOS 12 My Question or Issue I was logged out of my iPhone Spotify app and since then I’m not able to log back in. I can log in to my iPad app and on computers at well - only the iPhone app doesn...
Casual Listener
Plan Premium Country Germany Device iPhone 8 Operating System iOS 12 My Question or Issue I was logged out of my iPhone Spotify app and since then I’m not able to log bac...
Loxer
Community Legend
624 Views
4 replies
0 likes
The new update isnt showing me the list of songs on my playlists or my ‘favourited’ songs and when i plag music the whole playlist doesnt show. The update has rlly Dissapointed me.
Newbie
The new update isnt showing me the list of songs on my playlists or my ‘favourited’ songs and when i plag music the whole playlist doesnt show. The update has rlly Dissapointed me.
Billy-J
Spotify Star
499 Views
1 replies
1 likes
Im trying to install premium in my iphone but it says its not possible for my display
Newbie
Im trying to install premium in my iphone but it says its not possible for my display
Billy-J
Spotify Star
414 Views
1 replies
0 likes
So ever since I got my new phone and downloaded spotify on it (a few months ago) I have had an issue with some of my songs not being able to be played even though they are downloaded, etc. And by not being able to be played, I mean that the bar down ...
Newbie
So ever since I got my new phone and downloaded spotify on it (a few months ago) I have had an issue with some of my songs not being able to be played even though they are downloaded, etc. And...
Billy-J
Spotify Star
525 Views
1 replies
0 likes
The app couldn’t show the Home page.
Newbie
The app couldn’t show the Home page.
Billy-J
Spotify Star
573 Views
1 replies
0 likes
So they’re both paired to my iPhone but only one works at a time! If I click the button on Spotify, it gives me the options to play the left, right or via my phone. I can switch between left or right but can’t get BOTH to work Please help!
Newbie
So they’re both paired to my iPhone but only one works at a time! If I click the button on Spotify, it gives me the options to play the left, right or via my phone. I can switch between left or right...
Billy-J
Spotify Star
2129 Views
1 replies
2 likes
a Lot of people are complaIning can we get a response please? Or at least in known issues? https://www.reddit.com/r/apple/comments/8kmas7/spotify_destroying_battery_on_1131/
Gig Goer
a Lot of people are complaIning can we get a response please? Or at least in known issues? https://www.reddit.com/r/apple/comments/8kmas7/spotify_destroying_battery_on_1131/
Billy-J
Spotify Star
819 Views
1 replies
3 likes
On an iphone 7, new dowload, nothing plays music. Just get redirected to - this is a premium service please upgrade?
Casual Listener
On an iphone 7, new dowload, nothing plays music. Just get redirected to - this is a premium service please upgrade?
Billy-J
Spotify Star
437 Views
1 replies
0 likes
Planpremium Country USADeviceiphone 8 plusOperating SystemiOS 10 My Question or Issue I go to open my spotify and it shows me the logo and black screen and then it kicks it self off. It take me back to the app like if i were to hit the home button.
Newbie
Plan premium Country USA Device iphone 8 plus Operating System iOS 10 My Question or Issue I go to open my spotify and it shows me the logo and black screen and the...
Billy-J
Spotify Star
781 Views
1 replies
1 likes
PlanFreeCountry DeviceiPhone 7Operating SystemiOS 10 My Question or Issue Whenever I try to play a playlist of any kind something pops up saying “couldn’t open link” and “spotify can’t open this type of link on this type of device”.
Newbie
Plan Free Country Device iPhone 7 Operating System iOS 10 My Question or Issue Whenever I try to play a playlist of any kind something pops up saying “couldn’t open link...
Billy-J
Spotify Star
368 Views
1 replies
0 likes
PlanFreeCountryireland DeviceiPhone 5sOperating SystemiOS 11.5 My Question or Issue When I go onto my Spotify and click favourites or any playlist at all it comes up that it won’t work on this device and it was working earlier today so I dont underst...
Newbie
Plan Free Country ireland Device iPhone 5s Operating System iOS 11.5 My Question or Issue When I go onto my Spotify and click favourites or any playlist a...
Billy-J
Spotify Star
1070 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 7 PlusOperating SystemiOS 12.1 My Question or IssueThis morning all of the sudden my spotify has not been working. Any song I try to play, it just pauses right away. Whenever I click play, the song will pla...
Newbie
Plan Premium Country United States Device iPhone 7 Plus Operating System iOS 12.1 My Question or Issue This morning all of the sudden my spotify has not been working. Any song I try ...
Loxer
Community Legend
1009 Views
1 replies
1 likes
Hello. I am a Spotify premium user and I am wondering how performance is on an iPod Touch 5 running the latest version of Spotify. I wouldn't want to buy it if it lags, crashes, or has a lot of bugs. Does anyone have Spotify on their iPod touch 5th G...
Casual Listener
Hello. I am a Spotify premium user and I am wondering how performance is on an iPod Touch 5 running the latest version of Spotify. I wouldn't want to buy it if it lags, crashes, or...
Billy-J
Spotify Star
7138 Views
3 replies
0 likes