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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 60465 Views
  • 16 replies
  • 37 likes
  • 60465 Views
  • 16 replies
  • 37 likes

iPhone SE v 8.4.65 - app crash

PlanFree/PremiumCountry USADeviceIPhone SEOperating SystemiOS 11,4.1 My Question or Issue My app will not stay open for more than 15 seconds. I am unable to play any music. A blank text box with an option to close it appears, but does nothing/crashes...

  • Regular
  • Plan Free/Premium Country  USA Device IPhone SE Operating System iOS 11,4.1   My Question or Issue  My app will not stay open for more than 15 seconds. I am unable to play an...
  • Loxer
  • Community Legend
  • 1201 Views
  • 2 replies
  • 1 likes
  • Crash
    iOS
    iphone
    se
  • 1201 Views
  • 2 replies
  • 1 likes

Issue with Shuffle using in-car Bluetooth controls (Subaru Forester)

PlanPremiumCountryUnited StatesDeviceiPhone 8Operating System iOS 11.4.1 I have a 2018 Subaru Forester Premium (no CarPlay) and I can no longer use the in-car buttons for shuffle and repeat in tandem with Spotify.I have confirmed this issue is locali...

  • Casual Listener
  • Plan Premium Country United States Device iPhone 8 Operating System   iOS 11.4.1         I have a 2018 Subaru Forester Premium (no CarPlay) and I can no longer us...
  • Loxer
  • Community Legend
  • 1127 Views
  • 1 replies
  • 1 likes
  • 1127 Views
  • 1 replies
  • 1 likes

Solved!! No back option

Been a regular Spotify user, today I notice that the new update of Spotify removed the back song option, when my iPhone is locked. I like to lisen songs more than one time and I liked this option. How can I have it back? Thanks.

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  • Casual Listener
  • Been a regular Spotify user, today I notice that the new update of Spotify removed the back song option, when my iPhone is locked.  I like to lisen songs more than one time and I liked this opti...
  • Loxer
  • Community Legend
  • 6886 Views
  • 1 replies
  • 0 likes
  • 6886 Views
  • 1 replies
  • 0 likes

No download toggle on mobile

Basically until today when I reset my library, I could download things automatically in playlists and on my library. Now, the only way I can download is by adding to a playlist, hitting the three dots, tapping download and then adding to my library.P...

  • Casual Listener
  • Basically until today when I reset my library, I could download things automatically in playlists and on my library. Now, the only way I can download is by adding to a playlist, hitting the three dot...
  • Loxer
  • Community Legend
  • 758 Views
  • 2 replies
  • 0 likes
  • broken
    Mobile
  • 758 Views
  • 2 replies
  • 0 likes

Korean input error

PlanPremiumCountry USDeviceiPad mini 4Operating System(iOS 11.4.1 My Question or Issue When I try to type any Korean it doesn’t allow me to type in Korean. The letters are not joined like they should. It treats the letters as separate words. I tried ...

  • Newbie
  • Plan Premium Country  US Device iPad mini 4 Operating System (iOS 11.4.1   My Question or Issue  When I try to type any Korean it doesn’t allow me to type in Korean. The lett...
  • Loxer
  • Community Legend
  • 447 Views
  • 1 replies
  • 0 likes
  • 447 Views
  • 1 replies
  • 0 likes

Undowloading songs in library

I am on a premium plan running Spotify from my iPhone SE. I have run out of download space on my Spotify account therefore I need to undownload some songs. I still want these songs in my library, just not for offline use. That way I can still access ...

  • Casual Listener
  •   I am on a premium plan running Spotify from my iPhone SE. I have run out of download space on my Spotify account therefore I need to undownload some songs. I still want these songs in my libr...
  • Loxer
  • Community Legend
  • 819 Views
  • 3 replies
  • 0 likes
  • 819 Views
  • 3 replies
  • 0 likes

A playlist I created on the desktop app does not appear on my iphone.

PlanPremiumCountry USDevice(iPhone 7) My Question or IssueI created a playlist on the desktop app and played it as a radio station. From the playlist I clicked on "Go to Playlist Radio".When I go to my iPhone a day later, there is no listing of the p...

  • Newbie
  • Plan Premium Country  US Device (iPhone 7)     My Question or Issue I created a playlist on the desktop app and played it as a radio station. From the playlist I clicked on "G...
  • Loxer
  • Community Legend
  • 464 Views
  • 1 replies
  • 0 likes
  • 464 Views
  • 1 replies
  • 0 likes

How do I turn off Spotify Connect?!

How the hell do I turn it off? It's driving me mad. Living in a city where you have people using Spotify, my iPhone and Mac will regularly automatically connect to other devices. How is it not limited to being on the same wifi network? This is by far...

  • Roadie
  • How the hell do I turn it off? It's driving me mad. Living in a city where you have people using Spotify, my iPhone and Mac will regularly automatically connect to other devices. How is it not l...
  • ortolan
  • Casual Listener
  • 27858 Views
  • 40 replies
  • 26 likes
  • 27858 Views
  • 40 replies
  • 26 likes

Automatic Offline Mode

Plan: PremiumCountry: Living in the United StatesDevice: iPhone XOperating System: iOS 11 Issue:Whenever there is no internet connection (Wi-Fi or cellular,) Spotify won't play downloaded songs unless you manually turn on offline mode.

  • Newbie
  • Plan: Premium Country: Living in the United States Device: iPhone X Operating System: iOS 11   Issue: Whenever there is no internet connection (Wi-Fi or cellular,) Spotify won't play d...
  • Billy-J
  • Spotify Star
  • 787 Views
  • 1 replies
  • 1 likes
  • 787 Views
  • 1 replies
  • 1 likes

Metadata inconsistently displays on Honda headunits over Bluetooth

Country:United StatesDevice:iPhone X (issue occurs on older iOS devices as well)Operating System:iOS 11 (occurs on older iOS versions as well)Vehicle:2014 Honda Civic Issue:Metadata is inconsistently displayed when playing media over bluetooth to Hon...

  • Newbie
  • Country: United States Device: iPhone X (issue occurs on older iOS devices as well) Operating System: iOS 11 (occurs on older iOS versions as well) Vehicle: 2014 Honda Civic   Issue: M...
  • choowy
  • Newbie
  • 1820 Views
  • 1 replies
  • 4 likes
  • 1820 Views
  • 1 replies
  • 4 likes

I cannot download new music

Plan: PremiumCountry: USA Device: iPhone X My Question or Issue: I cannot download new music. It says my library is full and I've run out of storage but I have not.

Screen Shot 2018-08-11 at 11.52.06.png Screen Shot 2018-08-11 at 11.52.24.png
  • Newbie
  • Plan: Premium Country: USA  Device: iPhone X   My Question or Issue:   I cannot download new music. It says my library is full and I've run out of storage but I have not.&nb...
  • Billy-J
  • Spotify Star
  • 767 Views
  • 1 replies
  • 0 likes
  • 767 Views
  • 1 replies
  • 0 likes

Solved!! Constant skipping and pausing

I have an iphone 5. The app pauses and skips songs whenever I carry my phone around or put it in my pocket. Basically, songs pause and/or skips while the phone is in motion. Sometimes my voice control randamly appears, as well, but I'm not sure if th...

  • Casual Listener
  • I have an iphone 5. The app pauses and skips songs whenever I carry my phone around or put it in my pocket. Basically, songs pause and/or skips while the phone is in motion. Sometimes my voice c...
  • UncleLawSchool
  • Music Fan
  • 552705 Views
  • 117 replies
  • 4 likes
  • 552705 Views
  • 117 replies
  • 4 likes

Solved!! How to remove a song from a playlist

PlanFreeCountryUnited States of AmericaDeviceiPhone 6sOperating SystemiOS 11.4.1My Question or Issue Cannot remove songs from playlists

  • Casual Listener
  • Plan Free Country United States of America Device iPhone 6s Operating System iOS 11.4.1 My Question or Issue  Cannot remove songs from playlists
  • GinNTonic
  • Regular
  • 21447 Views
  • 4 replies
  • 0 likes
  • 21447 Views
  • 4 replies
  • 0 likes

Best settings/equalizer for in the car

My Question or Issue When driving on busy roads, I notice the music I play from my spotify app never sounds as good as the music on the radio. Is there a way to make this sound better? I know you can probably do this with the equalizer but I have no ...

  • Music Fan
  •     My Question or Issue  When driving on busy roads, I notice the music I play from my spotify app never sounds as good as the music on the radio. Is there a way to make this sound...
  • Loxer
  • Community Legend
  • 40542 Views
  • 2 replies
  • 1 likes
  • 40542 Views
  • 2 replies
  • 1 likes

iPhone 7 Constant skipping

PlanPremiumCountry AUDevice(iPhone 7)Operating SystemiOS 11.4 My Question or Issue Songs are constantly skipping or just completely stopping. Happens to songs that I have downloaded or songs that aren't downloaded. I have reinstalled the app but this...

  • Casual Listener
  •   Plan Premium Country  AU Device (iPhone 7) Operating System iOS 11.4   My Question or Issue  Songs are constantly skipping or just completely stopping. Happens t...
  • Loxer
  • Community Legend
  • 552 Views
  • 6 replies
  • 0 likes
  • 552 Views
  • 6 replies
  • 0 likes

spotify will not play offline on iphone x

PlanPremiumCountry USADeviceiPhone XOperating SystemiOS My Question or IssueI usually turn off the data for Spotify because it uses too much data when I am on the road. However, two days ago the offline mode stopped working. I have tried to restart t...

  • Newbie
  •   Plan Premium Country  USA Device iPhone X Operating System iOS   My Question or Issue I usually turn off the data for Spotify because it uses too much data when I am on th...
  • Loxer
  • Community Legend
  • 919 Views
  • 2 replies
  • 0 likes
  • 919 Views
  • 2 replies
  • 0 likes

Queue bug (now playing and last song disappearing) you

Hi,I've have experiencing the same bug FOR MONTHS by now, and it annoys me a lot. Whenever I queue a song or more and I open the queue list, the now playing and the last song of the list has been disappearing and there is a blank space instead of the...

F18344AC-1FED-46D8-ABEA-0FF636EEE285.png
  • Casual Listener
  •       Hi, I've have experiencing the same bug FOR MONTHS by now, and it annoys me a lot. Whenever I queue a song or more and I open the queue list, the now playing and the last son...
  • Loxer
  • Community Legend
  • 1182 Views
  • 1 replies
  • 3 likes
  • bug
    iOS
    iOS11
    iphone
    queue
  • 1182 Views
  • 1 replies
  • 3 likes

Songs replay randomly

/Premiumnorway Device(iPhone 8,(iOS 11.4.1) My Question or IssueI have a problem that songs replay right before they end at random. Sometimes it keeps replaying over and over the same song and wont stop. I have over 200 songs in my list, replay funct...

  • Casual Listener
  • /Premium norway   Device (iPhone 8, (iOS 11.4.1)   My Question or Issue I have a problem that songs replay right before they end at random. Sometimes it keeps replaying over an...
  • user-removed
  • Not applicable
  • 1191 Views
  • 5 replies
  • 0 likes
  • 1191 Views
  • 5 replies
  • 0 likes

CarPlay Artist Scroll Option - Something needs to be fixed!

Hey there, just wondering if you could make this option available (similar to Apple Music in CarPlay). I have hundreds of artists in my Spotify and if I want to get to an artist that starts with "C", it can take me about a minute to scroll down. It's...

  • Casual Listener
  •   Hey there, just wondering if you could make this option available (similar to Apple Music in CarPlay). I have hundreds of artists in my Spotify and if I want to get to an artist that starts w...
  • andywkeith
  • Casual Listener
  • 674 Views
  • 2 replies
  • 0 likes
  • 674 Views
  • 2 replies
  • 0 likes

Superuser Contribution Device lost when audio source changed on laptop

Hey guys, A complicated one. So I have my iPad plugged into a speaker (3.5MM jack.) The iPad is connected to my wifi network as is my laptop (windows 10.) When I start playing music from the iPad through the speaker I am able to skip to the next song...

  • Visitor
  • Hey guys,   A complicated one.   So I have my iPad plugged into a speaker (3.5MM jack.) The iPad is connected to my wifi network as is my laptop (windows 10.) When I start playing music...
  • Alfredo
  • Roadie
  • 524 Views
  • 1 replies
  • 0 likes
  • 524 Views
  • 1 replies
  • 0 likes