Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
242257 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
125175 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
451792 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307780 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
just wondering if only certain artist radios are downloadable? see screenshots below CB5585F8-8AFB-4EE1-B9D3-4EC524ED866E.png C775867C-41D7-400C-8223-4D9BA7A25129.png
just wondering if only certain artist radios are downloadable? see screenshots below 🙂 CB5585F8-8AFB-4EE1-B9D3-4EC524ED866E.png C775867C-41D7-400C-8223-4D9BA7A25129.png ...
Newbie
984 Views
2 replies
1 likes
About half of my songs won't play when they are shuffled and it forces me to waste a skip, any way to fix this?PlanFreeCountry USDeviceIphone 7Operating SystemIOS 12
About half of my songs won't play when they are shuffled and it forces me to waste a skip, any way to fix this? Plan Free Country US Device Iphone 7 Operating System IOS 12
Spotify Legend
2121 Views
1 replies
0 likes
PlanPremiumCountry United StatesDeviceiPhone SEOperating SystemiOS 12 My Question or Issue I’m having trouble playing a certain song on spotify. I can do anything on it (such as saving it to a playlist or viewing album etc), but i cant play the song....
Plan Premium Country United States Device iPhone SE Operating System iOS 12 My Question or Issue I’m having trouble playing a certain song on spotify. I can do anything o...
Spotify Legend
623 Views
1 replies
0 likes
PlanPremiumCountry USADevice(iPhone 6s) My Question or Issue So I have never had this issue before but I have went to "download" albums and it will immedicately say "downloaded" and show the green arow indicating that it is ready to play offline. Whe...
Plan Premium Country USA Device (iPhone 6s) My Question or Issue So I have never had this issue before but I have went to "download" albums and it will immedicately...
367 Views
0 replies
0 likes
PlanPremium (iPhone 6s)Operating System(iOS 10) My Question or Issue So basically, I have a couple playlists that I have created and I got one of them fully downloaded on my phone. So the issue is that when I go offline some of the songs just disappe...
Plan Premium (iPhone 6s) Operating System (iOS 10) My Question or Issue So basically, I have a couple playlists that I have created and I got one of them fully downloaded ...
Casual Listener
1395 Views
3 replies
0 likes
PlanPremiumCountrySwedenDeviceiPhone XOperating SystemiOS 12.0.1 My Question or Issue Since the last update it’s not possible to change name for new or existing playlists.When I get to the name change screen, the x (for delete) does nothing.
Plan Premium Country Sweden Device iPhone X Operating System iOS 12.0.1 My Question or Issue Since the last update it’s not possible to change name for new or e...
410 Views
0 replies
0 likes
It appears that the 'Your Library' tab has been removed completely when using Apple CarPlay. This is incredibly frustrating as there is no way to select any media saved from my library, such as Podcasts. I can only choose from my 'Recently Played' no...
It appears that the 'Your Library' tab has been removed completely when using Apple CarPlay. This is incredibly frustrating as there is no way to select any media saved from my library, such as...
435 Views
0 replies
0 likes
I have been running Spotify very successfully on an Ipod Touch 2nd gen on IOS 5.1.1 for a very long time. However, although the ipod is connected to my wifi, whenever I use Spotify, it says Spotify is connecting constantly and cannot search etc while...
I have been running Spotify very successfully on an Ipod Touch 2nd gen on IOS 5.1.1 for a very long time. However, although the ipod is connected to my wifi, whenever I use Spotify, it says Spo...
1269 Views
0 replies
0 likes
Premium DeviceIphone 7 ios 12My Question or Issue Shuffle button is gone after the new update
Premium Device Iphone 7 ios 12 My Question or Issue Shuffle button is gone after the new update
Newbie
2506 Views
4 replies
0 likes
PlanPremiumCountry GermanyDevice(iPhone 7)Operating System(iOS 12.0.1) My Question or Issue I've a problem since yesterday. When i'm searching an artist for example Post Malone and click "show all songs", i'm listening to the first one..but when i wa...
Plan Premium Country Germany Device (iPhone 7) Operating System (iOS 12.0.1) My Question or Issue I've a problem since yesterday. When i'm searching an artist for example...
Spotify Legend
1091 Views
4 replies
0 likes
In previous versions of spotify, whenever you searched a song and played it, the next search result in the list would automatically play. After an update, now everytime I play a search result it plays me a radio station based on the song instead of n...
In previous versions of spotify, whenever you searched a song and played it, the next search result in the list would automatically play. After an update, now everytime I play a search result it play...
Spotify Legend
920 Views
1 replies
0 likes
PlanPremiumsCountry ItalyDeviceIPHONE 8Operating SystemIOS 12.01 My Question or IssueHello everyone,it's been 2 days since when I play songs (even playlists downloaded to be listened to off line) Spotify pauses alone. Sometimes pressing play several ...
Plan Premiums Country Italy Device IPHONE 8 Operating System IOS 12.01 My Question or Issue Hello everyone, it's been 2 days since when I play songs (even playlists downloaded...
Spotify Legend
576 Views
1 replies
0 likes
Cómo hago para reproducir una lista que yo elija, después de otra lista?Las tengo en la misma carpeta, pero una vez que termina una lista, no continúa la siguiente. Gracias
Cómo hago para reproducir una lista que yo elija, después de otra lista? Las tengo en la misma carpeta, pero una vez que termina una lista, no continúa la siguiente. Gracias
Spotify Legend
568 Views
1 replies
0 likes
PlanPremiumCountryBrazil DeviceIphone 8Operating SystemIt independs on the operational system, this issue have happened several times, even though i updated the OS. My Question or Issue There are times when the recently played shows the same weird an...
Plan Premium Country Brazil Device Iphone 8 Operating System It independs on the operational system, this issue have happened several times, even though i updated the OS. My Q...
Spotify Legend
1151 Views
2 replies
0 likes
PlanPremiumCountryUnited States DeviceiPhone 7 PlusOperating SystemiOS 12.0.1 My Question or IssueIn the past, when I shuffled my music, it would play a randomization of ALL the music in my library. Now when I go to “Songs” and hit “Shuffle Play”, it...
Plan Premium Country United States Device iPhone 7 Plus Operating System iOS 12.0.1 My Question or Issue In the past, when I shuffled my music, it would play a randomization ...
Casual Listener
601 Views
1 replies
0 likes
PlanPremiumCountryNetherlands DeviceiPhone XS, iPhone X, iPhone 8, iPhone 7Operating SystemiOS 12 My Question or IssueRecently got a new car (Ford Focus) with Sync 1.0, only possability to connect a iPhone is through USB. When connected it plays song...
Plan Premium Country Netherlands Device iPhone XS, iPhone X, iPhone 8, iPhone 7 Operating System iOS 12 My Question or Issue Recently got a new car (Ford Focus) with Sync 1.0, ...
Spotify Legend
1670 Views
1 replies
0 likes
Plan - Premium / Country - GermanyDevice (iPhone XS Max) / Operating System (iOS 12.0) My Question or Issue: Hi Spotify-Community! I am using Spotify since many years and recently switched to the iPhone XS Max. All my playlists are there, but unfortu...
Plan - Premium / Country - Germany Device (iPhone XS Max) / Operating System (iOS 12.0) My Question or Issue: Hi Spotify-Community! I am using Spoti...
Spotify Legend
2170 Views
1 replies
0 likes
Well.. first of all sorry for my 'bad' english as i am French Canadian i just got a brand new Nissan Murano 2018 and 'was' happy to think all the musici would listen in my car with my new Iphone 8 and my new family account i just paid for my son and ...
Well.. first of all sorry for my 'bad' english as i am French Canadian i just got a brand new Nissan Murano 2018 and 'was' happy to think all the music i would listen in my car with my new ...
Spotify Legend
2890 Views
1 replies
1 likes
PlanPremiumCountryEcuador DeviceiPhone XOperating SystemiOS 12.0 My Question or Issue
Plan Premium Country Ecuador Device iPhone X Operating System iOS 12.0 My Question or Issue
Spotify Legend
864 Views
2 replies
1 likes
The new radio function on the search tab isn’t working. I try to touch the radio play button but nothing happens with genre radio.
The new radio function on the search tab isn’t working. I try to touch the radio play button but nothing happens with genre radio.
Not applicable
631 Views
1 replies
0 likes
