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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

270627 Views

58 replies

14 likes

  • 270627 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

171767 Views

507 replies

108 likes

  • 171767 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

114510 Views

19 replies

38 likes

  • 114510 Views
  • 19 replies
  • 38 likes

Spotify app will no longer let me download it

Each time I open up app and try to download Spotify onto my phone, no cloud logo appears and the app seems to freeze and not even let me download it anymore. I had the app previsouly and deleted it as I was freeing up storage and would like to downlo...

Newbie

Each time I open up app and try to download Spotify onto my phone, no cloud logo appears and the app seems to freeze and not even let me download it anymore. I had the app previsouly and deleted it a...

Billy-J

Spotify Star

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

IOS still showing “Free” status

I signed up for Spotify and premium today and used the “Log in with Facebook” feature. I upgraded to premium through my web browser, but on the Spotify app it still says I have a free account. It is is the same account because the picture from the Fa...

Newbie

I signed up for Spotify and premium today and used the “Log in with Facebook” feature. I upgraded to premium through my web browser, but on the Spotify app it still says I have a free account.  ...

Billy-J

Spotify Star

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Offline Library

When I am away from WiFi and try to play my downloaded offline library the songs will lag on and off and slowly buffer. What’s the deal?

Newbie

When I am away from WiFi and try to play my downloaded offline library the songs will lag on and off and slowly buffer. What’s the deal?

Billy-J

Spotify Star

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

New device but 0 songs

When i login on my new phone i can see al my playlists but 0 saved songs.

Newbie

When i login on my new phone i can see al my playlists but 0 saved songs. 

Billy-J

Spotify Star

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Notifications on iOS

Hi! I use Spotify with my iPhone but I have never received a push notification. In the option section we can select push notification for new music, playlist update, artist update, etc... But it has never been working. Of course notifications are act...

Newbie

Hi!  I use Spotify with my iPhone but I have never received a push notification. In the option section we can select push notification for new music, playlist update, artist update, etc... But ...

Loxer

Community Legend

1170 Views

1 replies

0 likes

  • 1170 Views
  • 1 replies
  • 0 likes

Queue is bugging

PlanPremiumCountryGermanyDeviceiPhone SEOperating System(iOS 10 My Question or Issue Wassup guys I'm having problems with my songs in queue. When I move some songs to the queue they dont get listed at all, the process actually works, the song is move...

Newbie

Plan Premium Country Germany Device iPhone SE Operating System (iOS 10   My Question or Issue   Wassup guys   I'm having problems with my songs in queue. When I move some ...

Loxer

Community Legend

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Recovering old saved playlist from iPhone

PlanPremiumCountryFinlandDeviceiPhone 4Operating SystemiOS 7.1 & Windows 7 My Question or IssueSpotify has a playlist called Chill Tracks.It has changed over the years and I'd love to listen to the old songs from the past which I can't remember anymo...

Newbie

Plan Premium Country Finland Device iPhone 4 Operating System iOS 7.1 & Windows 7   My Question or Issue Spotify has a playlist called Chill Tracks. It has changed over the years ...

Loxer

Community Legend

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Log in

PlanPremiumCountry GermanyDeviceiPhone 8Operating SystemiOS 12 My Question or Issue I was logged out of my iPhone Spotify app and since then I’m not able to log back in. I can log in to my iPad app and on computers at well - only the iPhone app doesn...

Casual Listener

Plan Premium Country  Germany Device iPhone 8 Operating System iOS 12   My Question or Issue  I was logged out of my iPhone Spotify app and since then I’m not able to log bac...

Loxer

Community Legend

624 Views

4 replies

0 likes

  • 624 Views
  • 4 replies
  • 0 likes

the new update

The new update isnt showing me the list of songs on my playlists or my ‘favourited’ songs and when i plag music the whole playlist doesnt show. The update has rlly Dissapointed me.

Newbie

The new update isnt showing me the list of songs on my playlists or my ‘favourited’ songs and when i plag music the whole playlist doesnt show. The update has rlly Dissapointed me. 

Billy-J

Spotify Star

499 Views

1 replies

1 likes

  • 499 Views
  • 1 replies
  • 1 likes

Cant instal premium in my display.

Im trying to install premium in my iphone but it says its not possible for my display

Newbie

Im trying to install premium in my iphone but it says its not possible for my display

Billy-J

Spotify Star

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

unable to play downloaded songs on iOS

So ever since I got my new phone and downloaded spotify on it (a few months ago) I have had an issue with some of my songs not being able to be played even though they are downloaded, etc. And by not being able to be played, I mean that the bar down ...

Newbie

So ever since I got my new phone and downloaded spotify on it (a few months ago) I have had an issue with some of my songs not being able to be played even though they are downloaded, etc.  And...

Billy-J

Spotify Star

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

Error Home page

The app couldn’t show the Home page. 

Newbie

The app couldn’t show the Home page. 

Billy-J

Spotify Star

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Wireless EarPods. Both work but not together!

So they’re both paired to my iPhone but only one works at a time! If I click the button on Spotify, it gives me the options to play the left, right or via my phone. I can switch between left or right but can’t get BOTH to work Please help!

Newbie

So they’re both paired to my iPhone but only one works at a time! If I click the button on Spotify, it gives me the options to play the left, right or via my phone. I can switch between left or right...

Billy-J

Spotify Star

2129 Views

1 replies

2 likes

  • 2129 Views
  • 1 replies
  • 2 likes

Battery issue and heat

a Lot of people are complaIning can we get a response please? Or at least in known issues? https://www.reddit.com/r/apple/comments/8kmas7/spotify_destroying_battery_on_1131/

Gig Goer

a Lot of people are complaIning   can we get a response please? Or at least in known issues?   https://www.reddit.com/r/apple/comments/8kmas7/spotify_destroying_battery_on_1131/

Billy-J

Spotify Star

819 Views

1 replies

3 likes

  • 819 Views
  • 1 replies
  • 3 likes

Doesn't play anything

On an iphone 7, new dowload, nothing plays music. Just get redirected to - this is a premium service please upgrade?

Casual Listener

  On an iphone 7, new dowload, nothing plays music. Just get redirected to - this is a premium service please upgrade?    

Billy-J

Spotify Star

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Spotify won’t open

Planpremium Country USADeviceiphone 8 plusOperating SystemiOS 10 My Question or Issue I go to open my spotify and it shows me the logo and black screen and then it kicks it self off. It take me back to the app like if i were to hit the home button.

Newbie

Plan premium  Country  USA Device iphone 8 plus Operating System iOS 10   My Question or Issue  I go to open my spotify and it shows me the logo and black screen and the...

Billy-J

Spotify Star

781 Views

1 replies

1 likes

  • 781 Views
  • 1 replies
  • 1 likes

Can’t play any music

PlanFreeCountry DeviceiPhone 7Operating SystemiOS 10 My Question or Issue Whenever I try to play a playlist of any kind something pops up saying “couldn’t open link” and “spotify can’t open this type of link on this type of device”.

Newbie

Plan Free Country   Device iPhone 7 Operating System iOS 10   My Question or Issue  Whenever I try to play a playlist of any kind something pops up saying “couldn’t open link...

Billy-J

Spotify Star

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Why has my Spotify stopped working

PlanFreeCountryireland DeviceiPhone 5sOperating SystemiOS 11.5 My Question or Issue When I go onto my Spotify and click favourites or any playlist at all it comes up that it won’t work on this device and it was working earlier today so I dont underst...

Newbie

  Plan Free Country ireland   Device iPhone 5s Operating System iOS 11.5   My Question or Issue  When I go onto my Spotify and click  favourites or any playlist a...

Billy-J

Spotify Star

1070 Views

1 replies

0 likes

  • 1070 Views
  • 1 replies
  • 0 likes

Constantly Pausing: Can't listen to any music!

PlanPremiumCountryUnited StatesDeviceiPhone 7 PlusOperating SystemiOS 12.1 My Question or IssueThis morning all of the sudden my spotify has not been working. Any song I try to play, it just pauses right away. Whenever I click play, the song will pla...

Newbie

Plan Premium Country United States Device iPhone 7 Plus Operating System iOS 12.1   My Question or Issue This morning all of the sudden my spotify has not been working. Any song I try ...

Loxer

Community Legend

1009 Views

1 replies

1 likes

Can't play songs
pausing
Pausing playback
  • 1009 Views
  • 1 replies
  • 1 likes

Solved!! iPod Touch 5th Generation Performance

Hello. I am a Spotify premium user and I am wondering how performance is on an iPod Touch 5 running the latest version of Spotify. I wouldn't want to buy it if it lags, crashes, or has a lot of bugs. Does anyone have Spotify on their iPod touch 5th G...

Casual Listener

   Hello. I am a Spotify premium user and I am wondering how performance is on an iPod Touch 5 running the latest version of Spotify. I wouldn't want to buy it if it lags, crashes, or...

Billy-J

Spotify Star

7138 Views

3 replies

0 likes

  • 7138 Views
  • 3 replies
  • 0 likes