Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232587 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114164 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
443006 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303937 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUnited States DeviceiPhone 7 PlusOperating SystemiOS 12.0.1 My Question or IssueIn the past, when I shuffled my music, it would play a randomization of ALL the music in my library. Now when I go to “Songs” and hit “Shuffle Play”, it...
Plan Premium Country United States Device iPhone 7 Plus Operating System iOS 12.0.1 My Question or Issue In the past, when I shuffled my music, it would play a randomization ...
Casual Listener
590 Views
1 replies
0 likes
PlanPremiumCountryNetherlands DeviceiPhone XS, iPhone X, iPhone 8, iPhone 7Operating SystemiOS 12 My Question or IssueRecently got a new car (Ford Focus) with Sync 1.0, only possability to connect a iPhone is through USB. When connected it plays song...
Plan Premium Country Netherlands Device iPhone XS, iPhone X, iPhone 8, iPhone 7 Operating System iOS 12 My Question or Issue Recently got a new car (Ford Focus) with Sync 1.0, ...
Spotify Legend
1663 Views
1 replies
0 likes
Plan - Premium / Country - GermanyDevice (iPhone XS Max) / Operating System (iOS 12.0) My Question or Issue: Hi Spotify-Community! I am using Spotify since many years and recently switched to the iPhone XS Max. All my playlists are there, but unfortu...
Plan - Premium / Country - Germany Device (iPhone XS Max) / Operating System (iOS 12.0) My Question or Issue: Hi Spotify-Community! I am using Spoti...
Spotify Legend
2159 Views
1 replies
0 likes
Well.. first of all sorry for my 'bad' english as i am French Canadian i just got a brand new Nissan Murano 2018 and 'was' happy to think all the musici would listen in my car with my new Iphone 8 and my new family account i just paid for my son and ...
Well.. first of all sorry for my 'bad' english as i am French Canadian i just got a brand new Nissan Murano 2018 and 'was' happy to think all the music i would listen in my car with my new ...
Spotify Legend
2867 Views
1 replies
1 likes
PlanPremiumCountryEcuador DeviceiPhone XOperating SystemiOS 12.0 My Question or Issue
Plan Premium Country Ecuador Device iPhone X Operating System iOS 12.0 My Question or Issue
Spotify Legend
849 Views
2 replies
1 likes
The new radio function on the search tab isn’t working. I try to touch the radio play button but nothing happens with genre radio.
The new radio function on the search tab isn’t working. I try to touch the radio play button but nothing happens with genre radio.
Not applicable
622 Views
1 replies
0 likes
It was playing fine the other day at but when I select my podcast the play button is un paused but no progress in the track is made. Clean restart done on my phone. Reinstalled spotify and cleaned cashe. Yes my volume is up. iPhone 5 version iOS 12.0...
It was playing fine the other day at but when I select my podcast the play button is un paused but no progress in the track is made. Clean restart done on my phone. Reinstalled ...
Spotify Legend
1702 Views
1 replies
1 likes
PlanPremiumCountryUSA DeviceiPhone 6Operating SystemiOS 12.0.1 My Question or IssueWhen I try to share a song to my instagram stories, it opens the instagram log in page (depsiteme being logged into my account on my phone already) and then after I lo...
Plan Premium Country USA Device iPhone 6 Operating System iOS 12.0.1 My Question or Issue When I try to share a song to my instagram stories, it opens the instagram l...
Casual Listener
1412 Views
5 replies
2 likes
Iphone 6spremium trial (basically signed up and didn’t even realize there was a free trial at first) issue: I can download any album or play any artist and listen offline/online except for one: artist: mike stud when downloaded it has the green box w...
Iphone 6s premium trial (basically signed up and didn’t even realize there was a free trial at first) issue: I can download any album or play any artist and listen offline/online except for...
Not applicable
782 Views
4 replies
0 likes
PlanPremiumCountry TurkeyDevice(iPhone SE, iPad Pro 9.7)Operating System(iOS 12.0.1) My Question or Issue My browse and radio tabs are missing even though I’m a premium user. I’ve read that those features are disabled for free users but like I’ve sai...
Plan Premium Country Turkey Device (iPhone SE, iPad Pro 9.7) Operating System (iOS 12.0.1) My Question or Issue My browse and radio tabs are missing even though I...
Community Legend
922 Views
1 replies
0 likes
PlanpremiunCOLOMBIA Device(iPhone 8Operating SystemIos 10 My Question or Issue Some songs in my Spotify are not Reproducing. They look like it had been downloaded in my iPhone. This is in online mode
Plan premiun COLOMBIA Device (iPhone 8 Operating System Ios 10 My Question or Issue Some songs in my Spotify are not Reproducing. They look like it had been ...
Community Legend
467 Views
1 replies
0 likes
PlanPremium Device(iPhone 6)Operating System(iOS 12) My Question or Issue Hello, I am new to Spotify and was wondering if anyone knew how to remove a single downloaded song from iPhone device to free up space but not remove it from a playlist? Thanks
Plan Premium Device (iPhone 6) Operating System (iOS 12) My Question or Issue Hello, I am new to Spotify and was wondering if anyone knew how to re...
Community Legend
605 Views
1 replies
0 likes
So I’m having this issue on my 6th gen ipad with queues. When I queue songs, the last song i queued will go invisible and I can’t see it and sometimes when i move it, it will just go back to the bottom, I have an image attached lol. Even though it is...
So I’m having this issue on my 6th gen ipad with queues. When I queue songs, the last song i queued will go invisible and I can’t see it and sometimes when i move it, it will just go back to the bott...
Community Legend
584 Views
1 replies
0 likes
PlanPremiumCountryNorwayDevice iPhone 6sOperating SystemiOS 12.0.1 My Question or Issue Hi, I am having trouble with playlists that will not sync, this happens regularly to certain playlists. I add songs, but they do not show up in the lists. Sometim...
Plan Premium Country Norway Device iPhone 6s Operating System iOS 12.0.1 My Question or Issue Hi, I am having trouble with playlists that will not sync, this happe...
438 Views
0 replies
1 likes
premiumFree/PremiumCOLOMBIA iphone 8ios10 My Question or Issue I can’t hear certain songs in mode online, it don’t reproduce in my iPhone
premium Free/Premium COLOMBIA iphone 8 ios10 My Question or Issue I can’t hear certain songs in mode online, it don’t reproduce in my iPhone
347 Views
0 replies
0 likes
PlanPremiumCountry BrasilDeviceiPhone 6SOperating SystemiOS 12 My Question or Issue Eu importei algumas músicas do computador para o iPhone via iTunes, então eu as importei para o Spotify e consigo ouvir normalmente, porém ao pausar a música e retoma...
Plan Premium Country Brasil Device iPhone 6S Operating System iOS 12 My Question or Issue Eu importei algumas músicas do computador para o iPhone via iTunes, então eu as ...
597 Views
0 replies
0 likes
I was just wondering, with a Spotify family plan can the users on the plan listen to different music at the same time while on wifi?
I was just wondering, with a Spotify family plan can the users on the plan listen to different music at the same time while on wifi?
Spotify Star
625 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceiPhone 8+Operating SystemiOS 12.0.1 The new update for premium users just dropped but my Spotify hasn’t updated yet. Any ideas?
Plan Free/Premium Country Device iPhone 8+ Operating System iOS 12.0.1 The new update for premium users just dropped but my Spotify hasn’t updated yet. Any ideas?
Spotify Star
637 Views
1 replies
0 likes
Plan : PremiumDevice : Iphone 6s (iOS 12)country / Malaysia Why can’t I share my Spotify to Instagram Story? Whenever I do that they’ll direct me to my logged out Instagram. after I logged back in, I can’t even share my Spotify song. Please help this
Plan : Premium Device : Iphone 6s (iOS 12) country / Malaysia Why can’t I share my Spotify to Instagram Story? Whenever I do that they’ll direct me to my logged out Instagram. after I logg...
Casual Listener
1922 Views
4 replies
5 likes
For some artists I see the artist radio option but cannot click on it. Why not? See attached picture.
For some artists I see the artist radio option but cannot click on it. Why not? See attached picture.
473 Views
0 replies
0 likes
