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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Weiwe

Visitor

265017 Views

57 replies

14 likes

  • 265017 Views
  • 57 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

167997 Views

507 replies

108 likes

  • 167997 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

112586 Views

19 replies

38 likes

  • 112586 Views
  • 19 replies
  • 38 likes

Superuser Contribution Songs playing at high speed when connected to vehicle

Plan: PremiumCountry: Canada Device: iPhone 6 (Rogers)Operating System: 11.4.1 When connected to 2018 Toyota Tacoma, songs play at triple or higher speed for one second, then drop out for 1 second, then resume playing at triple speed for 1 second. An...

Casual Listener

  Plan: Premium Country: Canada   Device: iPhone 6 (Rogers) Operating System: 11.4.1   When connected to 2018 Toyota Tacoma, songs play at triple or higher speed for one second,...

Jemi

Spotify Legend

1356 Views

4 replies

0 likes

  • 1356 Views
  • 4 replies
  • 0 likes

Songs fully deleted ?

Hi there pkease excuse my question, i am a newish user. I am running out of storeage space on my phone and need to delete some albums. To remove a downloaded album, I untogle the download button and confirm remove. The download button is white. howev...

Newbie

Hi there   pkease excuse my question, i am a newish user.   I am running out of storeage space on my phone and need to delete some albums.   To remove a downloaded album, I ...

Loxer

Community Legend

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

Spotify suddenly won't connect on iPad 1

PlanPremiumCountryUK DeviceiPad 1 (Model A1219)Operating SystemVersion 5.1.1 I have been using Spotify for at least a year on this old iPad a friend gave it. It has worked perfectly. The other day it simply stopped connecting. The WiFi on the device ...

Casual Listener

Plan Premium Country UK   Device iPad 1 (Model A1219) Operating System Version 5.1.1   I have been using Spotify for at least a year on this old iPad a friend gave it. It has work...

Keanu_C

Community Legend

1658 Views

3 replies

0 likes

  • 1658 Views
  • 3 replies
  • 0 likes

Unable to change tracks in car via Bluetooth

PlanPremiumCountry Australia Device(iPhone 8Operating System(iOS 12 My Question or IssueI am unable to change tracks via the buttons on my display nor the steering wheel when I have Spotify connected to my car (2011 VW Golf). I can change using my ph...

Casual Listener

Plan Premium Country  Australia  Device (iPhone 8 Operating System (iOS 12   My Question or Issue I am unable to change tracks via the buttons on my display nor the steering ...

user-removed

Not applicable

2068 Views

3 replies

0 likes

bluetooth
  • 2068 Views
  • 3 replies
  • 0 likes

Spotify app will no longer let me download it

Each time I open up app and try to download Spotify onto my phone, no cloud logo appears and the app seems to freeze and not even let me download it anymore. I had the app previsouly and deleted it as I was freeing up storage and would like to downlo...

Newbie

Each time I open up app and try to download Spotify onto my phone, no cloud logo appears and the app seems to freeze and not even let me download it anymore. I had the app previsouly and deleted it a...

Billy-J

Spotify Star

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

IOS still showing “Free” status

I signed up for Spotify and premium today and used the “Log in with Facebook” feature. I upgraded to premium through my web browser, but on the Spotify app it still says I have a free account. It is is the same account because the picture from the Fa...

Newbie

I signed up for Spotify and premium today and used the “Log in with Facebook” feature. I upgraded to premium through my web browser, but on the Spotify app it still says I have a free account.  ...

Billy-J

Spotify Star

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Offline Library

When I am away from WiFi and try to play my downloaded offline library the songs will lag on and off and slowly buffer. What’s the deal?

Newbie

When I am away from WiFi and try to play my downloaded offline library the songs will lag on and off and slowly buffer. What’s the deal?

Billy-J

Spotify Star

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes

New device but 0 songs

When i login on my new phone i can see al my playlists but 0 saved songs.

Newbie

When i login on my new phone i can see al my playlists but 0 saved songs. 

Billy-J

Spotify Star

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Notifications on iOS

Hi! I use Spotify with my iPhone but I have never received a push notification. In the option section we can select push notification for new music, playlist update, artist update, etc... But it has never been working. Of course notifications are act...

Newbie

Hi!  I use Spotify with my iPhone but I have never received a push notification. In the option section we can select push notification for new music, playlist update, artist update, etc... But ...

Loxer

Community Legend

1157 Views

1 replies

0 likes

  • 1157 Views
  • 1 replies
  • 0 likes

Queue is bugging

PlanPremiumCountryGermanyDeviceiPhone SEOperating System(iOS 10 My Question or Issue Wassup guys I'm having problems with my songs in queue. When I move some songs to the queue they dont get listed at all, the process actually works, the song is move...

Newbie

Plan Premium Country Germany Device iPhone SE Operating System (iOS 10   My Question or Issue   Wassup guys   I'm having problems with my songs in queue. When I move some ...

Loxer

Community Legend

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Recovering old saved playlist from iPhone

PlanPremiumCountryFinlandDeviceiPhone 4Operating SystemiOS 7.1 & Windows 7 My Question or IssueSpotify has a playlist called Chill Tracks.It has changed over the years and I'd love to listen to the old songs from the past which I can't remember anymo...

Newbie

Plan Premium Country Finland Device iPhone 4 Operating System iOS 7.1 & Windows 7   My Question or Issue Spotify has a playlist called Chill Tracks. It has changed over the years ...

Loxer

Community Legend

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Log in

PlanPremiumCountry GermanyDeviceiPhone 8Operating SystemiOS 12 My Question or Issue I was logged out of my iPhone Spotify app and since then I’m not able to log back in. I can log in to my iPad app and on computers at well - only the iPhone app doesn...

Casual Listener

Plan Premium Country  Germany Device iPhone 8 Operating System iOS 12   My Question or Issue  I was logged out of my iPhone Spotify app and since then I’m not able to log bac...

Loxer

Community Legend

596 Views

4 replies

0 likes

  • 596 Views
  • 4 replies
  • 0 likes

the new update

The new update isnt showing me the list of songs on my playlists or my ‘favourited’ songs and when i plag music the whole playlist doesnt show. The update has rlly Dissapointed me.

Newbie

The new update isnt showing me the list of songs on my playlists or my ‘favourited’ songs and when i plag music the whole playlist doesnt show. The update has rlly Dissapointed me. 

Billy-J

Spotify Star

497 Views

1 replies

1 likes

  • 497 Views
  • 1 replies
  • 1 likes

Cant instal premium in my display.

Im trying to install premium in my iphone but it says its not possible for my display

Newbie

Im trying to install premium in my iphone but it says its not possible for my display

Billy-J

Spotify Star

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

unable to play downloaded songs on iOS

So ever since I got my new phone and downloaded spotify on it (a few months ago) I have had an issue with some of my songs not being able to be played even though they are downloaded, etc. And by not being able to be played, I mean that the bar down ...

Newbie

So ever since I got my new phone and downloaded spotify on it (a few months ago) I have had an issue with some of my songs not being able to be played even though they are downloaded, etc.  And...

Billy-J

Spotify Star

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Error Home page

The app couldn’t show the Home page. 

Newbie

The app couldn’t show the Home page. 

Billy-J

Spotify Star

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Wireless EarPods. Both work but not together!

So they’re both paired to my iPhone but only one works at a time! If I click the button on Spotify, it gives me the options to play the left, right or via my phone. I can switch between left or right but can’t get BOTH to work Please help!

Newbie

So they’re both paired to my iPhone but only one works at a time! If I click the button on Spotify, it gives me the options to play the left, right or via my phone. I can switch between left or right...

Billy-J

Spotify Star

2122 Views

1 replies

2 likes

  • 2122 Views
  • 1 replies
  • 2 likes

Battery issue and heat

a Lot of people are complaIning can we get a response please? Or at least in known issues? https://www.reddit.com/r/apple/comments/8kmas7/spotify_destroying_battery_on_1131/

Gig Goer

a Lot of people are complaIning   can we get a response please? Or at least in known issues?   https://www.reddit.com/r/apple/comments/8kmas7/spotify_destroying_battery_on_1131/

Billy-J

Spotify Star

812 Views

1 replies

3 likes

  • 812 Views
  • 1 replies
  • 3 likes

Doesn't play anything

On an iphone 7, new dowload, nothing plays music. Just get redirected to - this is a premium service please upgrade?

Casual Listener

  On an iphone 7, new dowload, nothing plays music. Just get redirected to - this is a premium service please upgrade?    

Billy-J

Spotify Star

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Spotify won’t open

Planpremium Country USADeviceiphone 8 plusOperating SystemiOS 10 My Question or Issue I go to open my spotify and it shows me the logo and black screen and then it kicks it self off. It take me back to the app like if i were to hit the home button.

Newbie

Plan premium  Country  USA Device iphone 8 plus Operating System iOS 10   My Question or Issue  I go to open my spotify and it shows me the logo and black screen and the...

Billy-J

Spotify Star

772 Views

1 replies

1 likes

  • 772 Views
  • 1 replies
  • 1 likes