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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407466 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
278846 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Newbie
178359 Views
509 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUSADeviceiPhone 6SOperating SystemiOS 12.0.1 My Question or IssueI bought a new set of bluetooth headphones (AUKEY Latitude Wireless Headphones) and updated to IOS 12 on my iPhone, and now my Spotify app autoplays every time I open ...
Plan Premium Country USA Device iPhone 6S Operating System iOS 12.0.1 My Question or Issue I bought a new set of bluetooth headphones (AUKEY Latitude Wireless Headphon...
1006 Views
0 replies
5 likes
PlanPremiumCountryUK DeviceIphone 6sOperating SystemiOS 10 My Question or Issue When looking at the Artists i follow on my iphone, only a selection show up. I'm still following them, and they're still availableto listen to, but they don't show. How c...
Plan Premium Country UK Device Iphone 6s Operating System iOS 10 My Question or Issue When looking at the Artists i follow on my iphone, only a selection show up. I'm sti...
Composer
510 Views
1 replies
0 likes
PlanPremiumCountry FinlandDevice(iPhone 7)Operating System(iOS 12) My Question or IssueCan’t see the last song on my que it’s really annoying.
Plan Premium Country Finland Device (iPhone 7) Operating System (iOS 12) My Question or Issue Can’t see the last song on my que it’s really annoying.
Community Legend
660 Views
1 replies
0 likes
PlanPremiumCountry ArgentinaDeviceiPad 1st Operating SystemIOS 5.1.1 (Spotify Version 0.7.2.26) Hi! I have the last update for my old ipad (0.7.2.26). My issue is I cant connect or search songs. I’m premiun! Please solve this problem for old device u...
Plan Premium Country Argentina Device iPad 1st Operating System IOS 5.1.1 (Spotify Version 0.7.2.26) Hi! I have the last update for my old ipad (0.7.2.26). My issue is I c...
Composer
1423 Views
4 replies
0 likes
I've had this same exact issue so many times and i've been able to fix it and get it to work every single time before. But this time it's different and no matter what options I try, my local files from my desktop will not download onto my iPhone 8. I...
I've had this same exact issue so many times and i've been able to fix it and get it to work every single time before. But this time it's different and no matter what options I try, my local f...
Regular
1194 Views
5 replies
0 likes
PlanPremiumCountry UAEDevice(iPhone 6sOperating System My Question or Issue I have deleted the Spotify app as it wasn’t working properly for some reason after I updated my phone. I now cannot reinstall it. Can you help me on how I can access my music...
Plan Premium Country UAE Device (iPhone 6s Operating System My Question or Issue I have deleted the Spotify app as it wasn’t working properly for some reason after...
Regular
1652 Views
5 replies
0 likes
PlanPremium Family planCountry Canada DeviceiPhone 8Operating SystemiOS 12 When I’m playing music the screen stays on, which drains the battery. If I lock the screen the screen turns back on when the song changes
Plan Premium Family plan Country Canada Device iPhone 8 Operating System iOS 12 When I’m playing music the screen stays on, which drains the battery. If I lock the screen ...
Casual Listener
9362 Views
5 replies
1 likes
PlanPremiumCountrySwedenDeviceiPhone 6sOperating SystemiOS 12.0 My Question or IssueWhen i add songs to queue they don’t show - until i add a new song, then the first song shows. I have deleted and reinstalled the app, restarted the phone, and i have...
Plan Premium Country Sweden Device iPhone 6s Operating System iOS 12.0 My Question or Issue When i add songs to queue they don’t show - until i add a new song, then the first...
Casual Listener
841 Views
2 replies
0 likes
Upgraded to new iphone. Originally signed up for spotify with one facebook account, which now appears to have been a mistake because I can't unlink it. I created a new spotify account with my new facebook account. My facebook app is logged into the m...
Upgraded to new iphone. Originally signed up for spotify with one facebook account, which now appears to have been a mistake because I can't unlink it. I created a new spotify account with my...
Community Legend
14885 Views
1 replies
0 likes
Plan Premium Country UK DeviceIphone 6s Operating System ios 10 My Question or Issue For some reason my queue has been weird lately, if I shuffle a playlist and then make changes to the queue it won't actually play the order I've changed it too it'll...
Plan Premium Country UK Device Iphone 6s Operating System ios 10 My Question or Issue For some reason my queue has been weird lately, if I shuff...
Community Legend
1292 Views
1 replies
1 likes
PlanFree/PremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Music Fan
493 Views
1 replies
0 likes
So I downloaded some music on my desktop and moved those files over to the Spotify Local Files area. They work perfectly normal on my desktop, however when I goto my iPhone to open up the playlist, there's nothing there. It says "Want to add songs to...
So I downloaded some music on my desktop and moved those files over to the Spotify Local Files area. They work perfectly normal on my desktop, however when I goto my iPhone to open up the playlist, t...
Regular
1034 Views
6 replies
0 likes
Plan - Family (Premium)Country - United StatesDevice - iPhone 7 PlusOperating System - iOS 12 My Question or IssueWhen I connect to a device to listen to music (in this case I’m connecting my phone to my Apple TV to listen to Spotify on the stereo) m...
Plan - Family (Premium) Country - United States Device - iPhone 7 Plus Operating System - iOS 12 My Question or Issue When I connect to a device to listen to music (in this case I’m...
Community Legend
1224 Views
3 replies
0 likes
Spotify 8.4.71.578IOS: 12Iphone SE. Cannot find devices on spotify app. trying to connect to a chromecast i have been using the last 3 years. without problems.
Spotify 8.4.71.578 IOS: 12 Iphone SE. Cannot find devices on spotify app. trying to connect to a chromecast i have been using the last 3 years. without problems.
Not applicable
646 Views
1 replies
0 likes
PlanPremiumCountry UsaDevice(iPhone Operating System(iOS 12) The massage I get These song used to open New album that I can’t play .
Plan Premium Country Usa Device (iPhone 😎 Operating System (iOS 12) The massage I get These song used to open New album that I can’t play . &nb...
Community Legend
733 Views
3 replies
0 likes
PlanPremiumCountrysingapore Device(iPhone X)Operating System(IOS12.) in the past i can adjust my setlist by shifting queues in play next and move around the songs i want to play in order. However recently in order to do that aft switching the order o...
Plan Premium Country singapore Device (iPhone X) Operating System (IOS12.) in the past i can adjust my setlist by shifting queues in play next and move around the song...
Community Legend
668 Views
1 replies
0 likes
I recently joined family premium. When I went to access spotify I selected one of the other family members phones by mistake and now have all their playlists in my phone and not of my original ones. How do I fix this problem?Thanks LeeM
I recently joined family premium. When I went to access spotify I selected one of the other family members phones by mistake and now have all their playlists in my phone and not of my original ...
Community Legend
660 Views
1 replies
0 likes
DeviceiPhone X’sOperating SystemiOS 12.0 As stated above, my playlist won’t update unless I have the Spotify app open and I’m under “you’re library” AND the phone is unlucked/screen is on. I have to set “auto-lock” option to “never” and set the phone...
Device iPhone X’s Operating System iOS 12.0 As stated above, my playlist won’t update unless I have the Spotify app open and I’m under “you’re library” AND the phone is unlucked/screen is...
Community Legend
929 Views
1 replies
0 likes
I’m creating a playlist with songs from a particular year. However, some songs are not on Spotify and I would like to add a note to the playlist to state which ones are missing. I’ve added a photo of a playlist which has this, but I can’t work out ho...
I’m creating a playlist with songs from a particular year. However, some songs are not on Spotify and I would like to add a note to the playlist to state which ones are missing. I’ve added a photo of...
Community Legend
10168 Views
5 replies
0 likes
PlanPremiumCountry USDeviceiPhone XOperating SystemiOS 12.0 My Question or IssueWhen I change the order of the songs set in the queue or about to play next from the playlist, the changes won’t stay. It will just play based on the original shuffled or...
Plan Premium Country US Device iPhone X Operating System iOS 12.0 My Question or Issue When I change the order of the songs set in the queue or about to play next from the play...
Community Legend
1555 Views
1 replies
3 likes
