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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 137580 Views
  • 503 replies
  • 108 likes
  • 137580 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 96447 Views
  • 19 replies
  • 38 likes
  • 96447 Views
  • 19 replies
  • 38 likes

Superuser Contribution How to enable car mode in car hooked up via aux cable?

PlanPremiumDevice(iPhone 6)Operating System(iOS 11) My Question or Issue Why is there not a simple button to enable car mode so it can be used however people would like? Why is this such a difficult feature to use? How do I use it when hooked up via ...

  • Regular
  • Plan Premium Device (iPhone 6) Operating System (iOS 11)   My Question or Issue  Why is there not a simple button to enable car mode so it can be used however people would like? Why...
  • Guido
  • Spotify Legend
  • 8269 Views
  • 2 replies
  • 13 likes
  • 8269 Views
  • 2 replies
  • 13 likes

Superuser Contribution 2 green highlighted songs

I have a collaborative playlist which sometimes when i open it, it shows 2 green songs highlighted in green.1 is the song i'm listening to, is the other one something the other person on the collaborative playlist is listening to?

  • Newbie
  •   I have a collaborative playlist which sometimes when i open it, it shows 2 green songs highlighted in green. 1 is the song i'm listening to, is the other one something the other person on th...
  • Guido
  • Spotify Legend
  • 1112 Views
  • 1 replies
  • 0 likes
  • 1112 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify jumps like a scratched CD on iPhone 7

Hi,i’m having an issue with iPhone 7 where songs randomly jump and sound like a scratched CD for a few seconds before going back to normal.This happens on all outputs (headphones, Bluetooth etc) and I’m on Spotify premium.It also happens on all songs...

  • Casual Listener
  • Hi, i’m having an issue with iPhone 7 where songs randomly jump and sound like a scratched CD for a few seconds before going back to normal. This happens on all outputs (headphones, Bluetooth etc) ...
  • Katerina
  • Spotify Legend
  • 1226 Views
  • 7 replies
  • 0 likes
  • 1226 Views
  • 7 replies
  • 0 likes

Superuser Contribution App is skipping/pausing randomly when playing on Bluetooth device.

PlanPremiumCountry USADeviceiPhone8 plus Operating SystemiOS 12.0 My Question or IssueMusic is skipping when playing on all Bluetooth devices. I've tried everything in the common issues thread, including a full factory reset of my phone, nothing seem...

  • Casual Listener
  •   Plan Premium Country  USA Device iPhone8 plus  Operating System iOS 12.0   My Question or Issue Music is skipping when playing on all Bluetooth devices. I've tried ev...
  • Guido
  • Spotify Legend
  • 1445 Views
  • 7 replies
  • 0 likes
  • 1445 Views
  • 7 replies
  • 0 likes

Contentious play in car resets

 PlanPremiumCountry EstoniaDeviceiPhone 6Operating SystemiOS 12

  • Casual Listener
  •   Plan Premium Country  Estonia Device iPhone 6 Operating System iOS 12
  • jevgenik
  • Casual Listener
  • 641 Views
  • 3 replies
  • 0 likes
  • 641 Views
  • 3 replies
  • 0 likes

Superuser Contribution IPhone X songs offline

Certain songs shows offline when try to play in IPhone X whereas Iphone 7 able to play.PlanPremiumCountry MalaysiaDeviceIPhone XOperating System(iOS 11) My Question or Issue Issue

  • Regular
  • Certain songs shows offline when try to play in IPhone X whereas Iphone 7 able to play. Plan Premium Country  Malaysia Device IPhone X Operating System (iOS 11)   My Question or I...
  • Darwinrao118
  • Regular
  • 2011 Views
  • 6 replies
  • 0 likes
  • iphone X songs offline
  • 2011 Views
  • 6 replies
  • 0 likes

Shuffle not turning off

Plan freeFreeCountry UsaDeviceiphone 6sOperating Systemios 10 My Question or Issue Shuffle isnt turning off at all there is no way to even toggle no button showing up at all i made the account on a amazon fire 7 and then i got it on my iphone it show...

  • Newbie
  • Plan free Free Country  Usa Device iphone 6s Operating System ios 10   My Question or Issue  Shuffle isnt turning off at all there is no way to even toggle no button showing ...
  • Loxer
  • Community Legend
  • 953 Views
  • 1 replies
  • 0 likes
  • 953 Views
  • 1 replies
  • 0 likes

Numerous glitches on most recent update. FIX!!!!!!!

PlanPremiumCountry USADeviceiPhone SEOperating System(iOS 10 My Question or IssueMy spotify app has become nearly unusable since the last few updates. For starters, the Que system is all messed up, as it will become unordered right after I order ever...

  • Regular
  • Plan Premium Country  USA Device iPhone SE Operating System (iOS 10   My Question or Issue My spotify app has become nearly unusable since the last few updates.  For starters...
  • Loxer
  • Community Legend
  • 2007 Views
  • 1 replies
  • 0 likes
  • 2007 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Now Playing" not updating in queue

The queue (i.e. the screen accessed by clicking the little button in the top-right of the player window) isn’t updating on iOS as songs are played or skipped. The same song is listed under the “Now Playing” heading indefinitely — or until I either ex...

  • Visitor
  • The queue (i.e. the screen accessed by clicking the little button in the top-right of the player window) isn’t updating on iOS as songs are played or skipped.   The same song is listed under...
  • cfarrell1898
  • Regular
  • 1714 Views
  • 9 replies
  • 0 likes
  • 1714 Views
  • 9 replies
  • 0 likes

IOS Full Screen Album art

I only get full screen album art on TODAY TOP HITS Playlist and it looks cool !!!When do we get these for all playlists ???

  • Gig Goer
  • I only get full screen album art on TODAY TOP HITS Playlist and it looks cool !!! When do we get these for all playlists ???        
  • sdschramm
  • Roadie
  • 4363 Views
  • 2 replies
  • 0 likes
  • 4363 Views
  • 2 replies
  • 0 likes

How am I streaming my local files (on my windows PC) from my iPhone?

I know this title probably makes no sense at all. But I'll try my best to explain what I mean here. If you enlarge this screenshot above, you can see that there are some tracks in this playlist where the artist names are grey (obviously that means th...

ueW2vDR playlist.png applemusic.png
  • Casual Listener
  • I know this title probably makes no sense at all. But I'll try my best to explain what I mean here.   If you enlarge this screenshot above, you can see that there are some tracks in this p...
  • Loxer
  • Community Legend
  • 543 Views
  • 2 replies
  • 0 likes
  • 543 Views
  • 2 replies
  • 0 likes

Bringing up queue on new update?

PlanPremiumCountry USADeviceiPhone 6sOperating SystemiOS 10 My Question or IssueDo I really have to press two separate buttons now to bring up the queue instead of just hitting the top right corner? This is annoying as I use the queue a lot and never...

  • Casual Listener
  • Plan Premium Country  USA Device iPhone 6s Operating System iOS 10   My Question or Issue Do I really have to press two separate buttons now to bring up the queue instead of just ...
  • Loxer
  • Community Legend
  • 1638 Views
  • 1 replies
  • 0 likes
  • queue
  • 1638 Views
  • 1 replies
  • 0 likes

Solved!! Hi can't download Spotify

tried from the App Store and I don't have latest version My Question or Issue

  • Casual Listener
  • tried from the App Store and I don't have latest version    My Question or Issue  
  • Loxer
  • Community Legend
  • 4027 Views
  • 3 replies
  • 0 likes
  • 4027 Views
  • 3 replies
  • 0 likes

[BUG] Discover Weekly not remembering Likes & Dislikes

PlanPremiumCountry USADeviceiPhone 6SOperating SystemiOS 12 My Question or IssueI believe I've found a bug in the Discover Weekly feature. Any indication of "like" and "dislike" that I make on my phone aren't recorded. When I "dislike" a song, it doe...

  • Casual Listener
  • Plan Premium Country  USA Device iPhone 6S Operating System iOS 12   My Question or Issue I believe I've found a bug in the Discover Weekly feature. Any indication of "like" and "...
  • Loxer
  • Community Legend
  • 834 Views
  • 3 replies
  • 2 likes
  • 834 Views
  • 3 replies
  • 2 likes

App crashes and each time restarts it plays the same song every single time.

My iPhone App crashes and each time I open the app again, it then restarts and plays one particular song every single time this issue occurs. It doesn’t play the song I was recently listening too. Or if I close the app and open it back up, it doesn’t...

  • Newbie
  • My iPhone App crashes and each time I open the app again, it then restarts and plays one particular song every single time this issue occurs. It doesn’t play the song I was recently listening too. Or...
  • Loxer
  • Community Legend
  • 405 Views
  • 1 replies
  • 0 likes
  • 405 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue issue

PlanPremiumCountryUSA DeviceiPhone 7 PlusOperating SystemiOS 10 My Question or Issue When I add or move songs from the shuffle list into the queue, I can't then go delete songs from the shuffle list. I press the delete button and it registers that I ...

  • Casual Listener
  • Plan Premium Country USA  Device iPhone 7 Plus Operating System iOS 10   My Question or Issue  When I add or move songs from the shuffle list into the queue, I can't then go ...
  • Loxer
  • Community Legend
  • 1883 Views
  • 7 replies
  • 2 likes
  • 1883 Views
  • 7 replies
  • 2 likes

Playlist shows up on mobile, but not the songs

Using my laptop, I downloaded some mp3s onto Spotify and made them into a playlist. When I tried to play them on my phone, The playlist showed up, but not the songs. HELP!!

  • Newbie
  • Using my laptop, I downloaded some mp3s onto Spotify and made them into a playlist. When I tried to play them on my phone, The playlist showed up, but not the songs. HELP!!
  • Loxer
  • Community Legend
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

Superuser Contribution BMW Spotify in F30 on iDrive 4 - Fast forward feature broken?

Hello everybody! I drive a BMW F30 3-Series with the NBT Headunit, running iDrive 4.A few months ago, I noticed that the fast forward feature, using the 'back'/forward buttons on the radio unit doesn't work anymore when listening to music through USB...

  • Newbie
  • Hello everybody!   I drive a BMW F30 3-Series with the NBT Headunit, running iDrive 4. A few months ago, I noticed that the fast forward feature, using the 'back'/forward buttons on the radio...
  • Hyperlink
  • Newbie
  • 2586 Views
  • 2 replies
  • 0 likes
  • 2586 Views
  • 2 replies
  • 0 likes

Queueing music doesn’t show, organising queue doesn’t work

PlanPremiumCountry DeviceIphone 7 Operating systemiOS My Question or Issuewhen i queue music, one doesn’t show. And when i reorganise the music in the queue, it doesn’t play in that new order.

  • Newbie
  • Plan Premium Country   Device Iphone 7   Operating system iOS   My Question or Issue when i queue music, one doesn’t show. And when i reorganise the music in the queue, it d...
  • Loxer
  • Community Legend
  • 410 Views
  • 1 replies
  • 0 likes
  • 410 Views
  • 1 replies
  • 0 likes