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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29203 Views

40 replies

9 likes

  • 29203 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93998 Views

115 replies

12 likes

Other
  • 93998 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

948 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293394 Views

60 replies

15 likes

  • 293394 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123513 Views

19 replies

38 likes

  • 123513 Views
  • 19 replies
  • 38 likes

Superuser Contribution No share button for twitter?

When i want to share a song on twitter i can’t see the share button is it somewhere hidden?

Casual Listener

When i want to share a song on twitter i can’t see the share button is it somewhere hidden? 😄

Daisy

Spotify Legend

629 Views

1 replies

0 likes

  • 629 Views
  • 1 replies
  • 0 likes

Random play

Once again ... dudes & dudesses of spotify You do know what random means right ? Well - on spotify it has a completely different definition ... I've made a list of 300+ numbers ... and somehow - i'm listening to the same numbers every time i'm pressi...

Regular

Once again ... dudes & dudesses of spotify You do know what random means right ? Well - on spotify it has a completely different definition ... I've made a list of 300+ numbers ... and somehow - ...

hootchietoad

Newbie

938 Views

2 replies

0 likes

  • 938 Views
  • 2 replies
  • 0 likes

30 Minutes of ad free not working

PlanFreeCountry USADevice(iPhone 7, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 12) My Question or IssueWhen the ad appears to click to watch for 30 minutes free I try to click to get the 30 minutes free and it does not play.

Casual Listener

Plan Free Country  USA Device (iPhone 7, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 12)   My Question or Issue When the ad appears to click to watch for 30 min...

b-kv_ixa9z8z9

Casual Listener

1825 Views

3 replies

0 likes

  • 1825 Views
  • 3 replies
  • 0 likes

Solved!! Unable to play a song..

PlanPremiumCountryThe NetherlandsDeviceiPhone 7+Operating SystemiOs 12.1 Beta My Question or Issue I’ve been trying to stream Angerfist - The Desecrated (Radical Redemption Remix) since it came out yesterday but i’m not able to.. I can click on it ho...

Casual Listener

Plan Premium Country The Netherlands Device iPhone 7+ Operating System iOs 12.1 Beta   My Question or Issue  I’ve been trying to stream Angerfist - The Desecrated (Radical Redempt...

Itsbxnm

Casual Listener

1639 Views

5 replies

0 likes

  • 1639 Views
  • 5 replies
  • 0 likes

playlist radio does not match playlist

I was listening to the radio of an album of the artist Kommandant ( some obscure metal band). And the the artist itself was not on that radio. A scrolled down pretty far and no Kommandant. When I listen to artist radio I do not have this problem. Thi...

Gig Goer

I was listening to the radio of an album of the artist Kommandant ( some obscure metal band). And the the artist itself was not on that radio. A scrolled down pretty far and no Kommandant. When I lis...

Meijer1973

Gig Goer

1542 Views

4 replies

0 likes

  • 1542 Views
  • 4 replies
  • 0 likes

Delete songs within a playlist using the search option

Why can't I just select a song and delete it from a playlist? And if I use the "edit" option the "search box" becomes unavailable. This is just dumb. Let's say, my playlist has 1000 songs and I want to delete a specific song that starts with the lett...

Regular

Why can't I just select a song and delete it from a playlist? And if I use the "edit" option the "search box" becomes unavailable. This is just dumb.  Let's say, my playlist has 1000 songs and ...

Loxer

Community Legend

737 Views

3 replies

1 likes

  • 737 Views
  • 3 replies
  • 1 likes

Listening to Spotify through the USB Cable in Car

I recently switch from Apple Music to Spotify. When I try to charge my iPhone and play music via the USB connection / cable, no music play. The iphone is playin the music, but there is no sound on the iPhone or through the car audio. This process wor...

Casual Listener

I recently switch from Apple Music to Spotify.  When I try to charge my iPhone and play music via the USB connection / cable, no music play.  The iphone is playin the music, but t...

ReneBernier

Casual Listener

2294 Views

2 replies

0 likes

Car
usb
  • 2294 Views
  • 2 replies
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Editing Queue

PlanPremiumCountry AUiPhone 8Operating System(iOS 12.0.1) My Question or Issue So I like to queue a lot of songs before I sleep, but then usually want to move around the order of songs because I like them in a specific order. Every time I drag a song...

Newbie

  Plan Premium Country  AU iPhone 8 Operating System (iOS 12.0.1)   My Question or Issue  So I like to queue a lot of songs before I sleep, but then usually want to move...

Loxer

Community Legend

709 Views

1 replies

1 likes

  • 709 Views
  • 1 replies
  • 1 likes

Song skipping itself

I have an IPhone 6s and ever since I added the Falsettos song Please Come to Our House / Jason’s Therapy to my playlist it skips itself after playing for about five seconds or refuses to play (it starts out paused and even if I push play it won’t do ...

Casual Listener

I have an IPhone 6s and ever since I added the Falsettos song Please Come to Our House / Jason’s Therapy to my playlist it skips itself after playing for about five seconds or refuses to play (it sta...

Loxer

Community Legend

812 Views

1 replies

0 likes

  • 812 Views
  • 1 replies
  • 0 likes

Local files not syncing to iOS for unavailable but existing songs on Spotify

I've recently reorganized my playlists and found that my local files for albums that are registered on Spotify, but are unavailable (greyed out), do not sync to my iPhone. Usually I do not add the local files directly to the playlists. Instead I add ...

Regular

I've recently reorganized my playlists and found that my local files for albums that are registered on Spotify, but are unavailable (greyed out), do not sync to my iPhone. Usually I do not add t...

robbie0228

Regular

828 Views

2 replies

0 likes

  • 828 Views
  • 2 replies
  • 0 likes

My songs are gone!!?

PlanFree/PremiumCountry USA Device iPhone XOperating SystemiOS My Question or IssueMy songs are gone in your new update I want them back. You got rid of the my songs category I want it back please!

Newbie

Plan Free/Premium Country USA    Device iPhone X Operating System iOS    My Question or Issue My songs are gone in your new update I want them back. You got rid of the my...

rainkidrani

Gig Goer

889 Views

2 replies

0 likes

  • 889 Views
  • 2 replies
  • 0 likes

My Spotify keeps freezing

PlanPremium family planCountry United StatesDeviceIphone 6s plusOperating SystemIOS My Question or issueThe app keeps freezing whenever I open it. I tried re downloading it several times but it still freezes. Is there anything I could do to stop this...

Newbie

Plan Premium family plan Country  United States Device Iphone 6s plus Operating System IOS   My Question or issue The app keeps freezing whenever I open it. I tried re downloading...

rainkidrani

Gig Goer

2542 Views

2 replies

0 likes

  • 2542 Views
  • 2 replies
  • 0 likes

App has mind of its own

I have an iPhone X that I just bought in July. It is on the newest ios. I deleted and redownloaded the Spotify app. It constantly pauses, skips, fast forwards or just doesn’t play. Whatever it wants. It was only when I was walking for about a week......

Newbie

I have an iPhone X that I just bought in July. It is on the newest ios. I deleted and redownloaded the Spotify app. It constantly pauses, skips, fast forwards or just doesn’t play. Whatever it wants....

rainkidrani

Gig Goer

1758 Views

2 replies

0 likes

  • 1758 Views
  • 2 replies
  • 0 likes

Spotify keeps pausing and playing sporadically

PlanPremium DeviceiPhone 7 Operating SystemiOS 11 My Question or IssueI’ve had this issue before where I’d be listening to an album and the music pauses all of a sudden. I only use Spotify with headphones. The app starts playing and pausing the song ...

Casual Listener

Plan Premium   Device iPhone 7   Operating System iOS 11   My Question or Issue I’ve had this issue before where I’d be listening to an album and the music pauses all of a su...

rainkidrani

Gig Goer

17380 Views

6 replies

0 likes

  • 17380 Views
  • 6 replies
  • 0 likes

Spotify playlists not updating

PlanFreeCountry USADeviceiPhone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify playlists such as New Releases, Hot Country, etc are not updating. The cover picture and preview info does but when you go to play t...

Newbie

  Plan Free Country  USA Device iPhone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Spotify playlists such as New Releases, H...

rainkidrani

Gig Goer

1400 Views

1 replies

0 likes

  • 1400 Views
  • 1 replies
  • 0 likes

Discover Weekly not updating

PlanFree/PremiumCountryAustraliaDeviceiPhone 8Operating System(OS 10 My Question or IssueMy Discover Weekly playlist hasn't updated for several weeks now. I've tried to unfollow/re-follow. Logged out of my phone and desktop and logged back in. But st...

Newbie

Plan Free/Premium Country Australia Device iPhone 8 Operating System (OS 10   My Question or Issue My Discover Weekly playlist hasn't updated for several weeks now. I've tried to unfol...

rainkidrani

Gig Goer

1101 Views

2 replies

0 likes

  • 1101 Views
  • 2 replies
  • 0 likes

iPhone 8 Spotify connection in smart car! Help!!

Wondering if anyone could help? When I connect my iPhone 8 via Bluetooth or via usb in my smart car, the music stops after every track and doesn’t play through ? Very annoying and I have to keep pressing play numerous times on my device for it to pla...

Newbie

Wondering if anyone could help? When I connect my iPhone 8 via Bluetooth or via usb in my smart car, the music stops after every track and doesn’t play through ? Very annoying and I have to keep pres...

rainkidrani

Gig Goer

1302 Views

2 replies

0 likes

  • 1302 Views
  • 2 replies
  • 0 likes

Terible Mobile app design

Guys ... who made it ? bunch of Indian teens for couple of bucks ? ? I mean - whole interface on mobile is made by people who never used it That's the only reason i could think of when im using it ... For example ... - when in the listing ..and playi...

Regular

Guys ... who made it ? bunch of Indian teens for couple of bucks ? ? I mean - whole interface on mobile is made by people who never used it That's the only reason i could think of when im using it .....

Loxer

Community Legend

723 Views

1 replies

0 likes

  • 723 Views
  • 1 replies
  • 0 likes

application does not start iPhone 5s

PlanFreeDevice(iPhone 5s)Operating System(iOS 12) My Question or IssueWhen I try to open the app on my phone, the icon lights up for a couple of seconds and throws it on the home screen. When I reinstall the app the first time I enter the app is norm...

Casual Listener

Plan Free Device (iPhone 5s) Operating System (iOS 12)   My Question or Issue When I try to open the app on my phone, the icon lights up for a couple of seconds and throws it on the home...

Loxer

Community Legend

2084 Views

7 replies

0 likes

  • 2084 Views
  • 7 replies
  • 0 likes

Music with videos not available on my location should not stop my music from playing

PlanPremiumCountry PortugalDeviceiPhone 6SOperating SystemiOS 11 My Question or Issue Whenever I'm playing music from Spotify playlists, and I believe it would happen on personal too, everytime that a music has a video that it is not available on my ...

Casual Listener

Plan Premium Country  Portugal Device iPhone 6S Operating System iOS 11   My Question or Issue  Whenever I'm playing music from Spotify playlists, and I believe it would happ...

Loxer

Community Legend

1033 Views

1 replies

0 likes

IOS 11
Mobile
Music video
  • 1033 Views
  • 1 replies
  • 0 likes