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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 63122 Views
  • 16 replies
  • 37 likes
  • 63122 Views
  • 16 replies
  • 37 likes

Syncing Local File playlist from Mac to iPhone?

Plan: PremiumCountry: UKDevices: Macbook Air early 2015 Sierra, iPhone 7+ iOS 11.3 I'm trying to sync an album I own as a local file on my Mac, on to my iPhone 7+.The instructions to do this suggest I need to create a playlist with these local files ...

  • Visitor
  • Plan: Premium Country: UK Devices: Macbook Air early 2015 Sierra, iPhone 7+ iOS 11.3     I'm trying to sync an album I own as a local file on my Mac, on to my iPhone 7+. The inst...
  • Loxer
  • Community Legend
  • 1914 Views
  • 1 replies
  • 0 likes
  • 1914 Views
  • 1 replies
  • 0 likes

Solved!! Problem with Playlists

I have Spotify on both my MacBook Pro (running High Sierra 10.13.6), and my iPhone 5s (running iOS 11.4). I have one playlist on my laptop that has about 40 songs, but on my iPhone the playlist says it has 40 songs, but when I tap into it, it only ha...

  • Regular
  •   I have Spotify on both my MacBook Pro (running High Sierra 10.13.6), and my iPhone 5s (running iOS 11.4). I have one playlist on my laptop that has about 40 songs, but on my iPhone the playli...
  • Nico
  • Community Legend
  • 1385 Views
  • 10 replies
  • 0 likes
  • 1385 Views
  • 10 replies
  • 0 likes

Song Title and Album Cover Not displaying on lock screen

PlanPremiumCountry Device(iPhone 6s)Operating System(iOS 11.4.1) My Question or Issue When I am playing music from Spotify it has stopped displaying the song and album cover on the lock screen, and will not allow me to pause/play music from the lock ...

  • Newbie
  •   Plan Premium Country   Device (iPhone 6s) Operating System (iOS 11.4.1)   My Question or Issue  When I am playing music from Spotify it has stopped displaying the son...
  • user-removed
  • Not applicable
  • 749 Views
  • 1 replies
  • 0 likes
  • 749 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs Suddenly Unavailable

PlanPremiumCountry CanadaDeviceiPhone 8Operating SystemiOS 10 My Question or Issue I just noticed that a bunch of songs are suddenly unavailable for me (some I was listening to super recently). I find it hard to believe that they're all unavailable b...

  • Newbie
  • Plan Premium Country  Canada Device iPhone 8 Operating System iOS 10   My Question or Issue  I just noticed that a bunch of songs are suddenly unavailable for me (some I was ...
  • SergioDavid
  • Roadie
  • 805 Views
  • 1 replies
  • 1 likes
  • 805 Views
  • 1 replies
  • 1 likes

I cannot download spotify in my iphone4s. It requires IOS 10.

I'm currently using iphone 4s with IOS 9.3.5 (max update). When i go to app store I cannot download the app because it requires IOS 10. What to do?

  • Newbie
  • I'm currently using iphone 4s with IOS 9.3.5 (max update). When i go to app store I cannot download the app because it requires IOS 10. What to do?
  • Billy-J
  • Spotify Star
  • 6342 Views
  • 1 replies
  • 0 likes
  • 6342 Views
  • 1 replies
  • 0 likes

Solved!! Save to your library and add to favorites?

PlanPremiumCountry GermanyDeviceiPhone 6s, DesktopOperating SystemiOS 11.3.4, Windows 10 My Question or IssueI'm confused pretty much, last week I got an update which replaced the "Save to your library" button aka the + with a heart button, but not e...

  • Casual Listener
  •   Plan Premium Country  Germany Device iPhone 6s, Desktop Operating System iOS 11.3.4, Windows 10   My Question or Issue I'm confused pretty much, last week I got an update ...
  • Loxer
  • Community Legend
  • 5652 Views
  • 1 replies
  • 0 likes
  • 5652 Views
  • 1 replies
  • 0 likes

trouble to change to Sonos speakers

I often have trouble choosing some of my Sonos speakerswhen I connect to new device/sound source in my Spotify app.I have Spotify PremiumThey are gray-colored. See attached picture.This problem I never have via my Ipad orMacbook. If it's gray in my I...

  • Casual Listener
  • I often have trouble choosing some of my Sonos speakers when I connect to new device/sound source in my Spotify app. I have Spotify Premium They are gray-colored. See attached picture. This probl...
  • martin_a
  • Casual Listener
  • 1140 Views
  • 4 replies
  • 0 likes
  • 1140 Views
  • 4 replies
  • 0 likes

Solved!! Iphone artist profiles

Hi Guy's, I'm having a problem with my Artist search on Spotify today, whenever I search and try and click on the profile the screen is just going black. I've tried reinstalling but it's still not working. Is anyone else having this issue? Cheers, Jo...

  • Community Legend
  • Hi Guy's,   I'm having a problem with my Artist search on Spotify today, whenever I search and try and click on the profile the screen is just going black.   I've tried reinstalling but...
  • Loxer
  • Community Legend
  • 599 Views
  • 1 replies
  • 0 likes
  • 599 Views
  • 1 replies
  • 0 likes

Make secret not showing up

I did make the playlist, so it should be showing up. I haven’t used Spotify in a year, what’s the current method for making secret playlists?

  • Casual Listener
  •   I did make the playlist, so it should be showing up. I haven’t used Spotify in a year, what’s the current method for making secret playlists?
  • Loxer
  • Community Legend
  • 946 Views
  • 1 replies
  • 0 likes
  • 946 Views
  • 1 replies
  • 0 likes

Slow download on IPhone 8

Unbelievably slow good connection new Spotify app and not able to download 100 songs on 24 hours any ideas to help? Tks Jiri

  • Newbie
  • Unbelievably slow good connection new Spotify app and not able to download 100 songs on 24 hours any ideas to help? Tks Jiri
  • Loxer
  • Community Legend
  • 1021 Views
  • 1 replies
  • 0 likes
  • 1021 Views
  • 1 replies
  • 0 likes

ios sync devices

PlanFree/PremiumCountry UKDeviceipad 10.5Operating SystemiOS 11 My Question or Issue i favourited a song. it appears on my pc and phone but it doesn't appear on my ipad only if i add a song i don't want. the song want ishttps://open.spotify.com/track...

  • Regular
  • Plan Free/Premium Country  UK Device ipad 10.5 Operating System iOS 11   My Question or Issue  i favourited a song. it appears on my pc and phone but it doesn't appear on my ...
  • Gorgaroth
  • Regular
  • 1013 Views
  • 11 replies
  • 0 likes
  • 1013 Views
  • 11 replies
  • 0 likes

Limited numer of chromecast devices listed in the app

PlanPremiumCountrySWEDEN Device(iPhone Operating System(iOS 10) My Question or Issue Since a couple of months, the Spotify app does no longer list al my Chromecast devices in my WiFi home network. I have approximately 15 devices (icluding groups) but...

  • Casual Listener
  • Plan Premium Country SWEDEN   Device (iPhone 😎 Operating System (iOS 10)   My Question or Issue  Since a couple of months, the Spotify app does no longer list al my Chromec...
  • AussieRo
  • Roadie
  • 3575 Views
  • 19 replies
  • 4 likes
  • 3575 Views
  • 19 replies
  • 4 likes

iOS app crashes when connected to a specific Wi-Fi.

PlanPremiumCountrySouth KoreaDeviceiPad AirOperating SystemiOS 11 My Question or IssueI'm using the Spotify app on my XPS 15, MacBook Pro 2012, Samsung Galaxy 7. Recently, I install the Spotify on my iPad Air. But it crashes after logging in. I reins...

  • Visitor
  • Plan Premium Country South Korea Device iPad Air Operating System iOS 11   My Question or Issue I'm using the Spotify app on my XPS 15, MacBook Pro 2012, Samsung Galaxy 7.  Recen...
  • user-removed
  • Not applicable
  • 1077 Views
  • 2 replies
  • 0 likes
  • 1077 Views
  • 2 replies
  • 0 likes

Bug: IOS Chromecast device list truncated

Tried posting this here: https://community.spotify.com/t5/Closed-Ideas/iOS-Other-Bug-IOS-Chromecast-device-list-truncated/idi-p/4495222 Thread was almost immediately closed rather than considered, with directions to post it in "Other Issues" which no...

Photo May 29, 1 56 48 PM.png Photo May 29, 1 57 04 PM.png Photo May 29, 1 58 28 PM.png
  • Regular
  • Tried posting this here:   https://community.spotify.com/t5/Closed-Ideas/iOS-Other-Bug-IOS-Chromecast-device-list-truncated/idi-p/4495222   Thread was almost immediately closed rather t...
  • Bollatta
  • Regular
  • 8044 Views
  • 73 replies
  • 10 likes
  • Chrome cast
    IOS 11
  • 8044 Views
  • 73 replies
  • 10 likes

Superuser Contribution Spotify "hors connexion" Iphone

Bonjour, Depuis un mois impossible de me connecter à Spotify sur mon Iphone 5. Je ne peux même pas rentrer mes identifiants, le message "connexion impossible" s'affiche constament, bien que je sois connectée à internet. Comment faire? J'ai téléchargé...

  • Newbie
  • Bonjour,   Depuis un mois impossible de me connecter à Spotify sur mon Iphone 5. Je ne peux même pas rentrer mes identifiants, le message "connexion impossible" s'affiche constament, bien que ...
  • SergioDavid
  • Roadie
  • 922 Views
  • 1 replies
  • 0 likes
  • 922 Views
  • 1 replies
  • 0 likes

chromecast audio groups confusion

Hello, Running iOS 11.3.1 and recently reinstalled Spotify to try to resolve this with no luck. Until recently I would see all my chromecast audio devices listed, as well as a couple groups I had created, whenever I tried to cast using spotify connec...

  • Newbie
  • Hello,   Running iOS 11.3.1 and recently reinstalled Spotify to try to resolve this with no luck.   Until recently I would see all my chromecast audio devices listed, as well as a coupl...
  • capstan
  • Music Fan
  • 5693 Views
  • 22 replies
  • 12 likes
  • 5693 Views
  • 22 replies
  • 12 likes

Spotify in off-line mode

PlanPremiumCountry UKDevice iPhoneXOperating System(iOS 10, Android Oreo, Windows 10,etc.) ioS !!.4>1My Question or Issue Spotify says offline when the phone is connceted to work WiFi; OK on 4G and home wifi; other colleagues do not have the issue so...

  • Casual Listener
  • Plan Premium Country  UK Device iPhoneX Operating System (iOS 10, Android Oreo, Windows 10,etc.)  ioS !!.4>1 My Question or Issue  Spotify says offline when the phone ...
  • vipulpatel1965
  • Casual Listener
  • 896 Views
  • 4 replies
  • 0 likes
  • 896 Views
  • 4 replies
  • 0 likes

Stops playing at the end of every song

Every song I play stops with 2 seconds left. When I hit play nothing happens. Only thing to do is hit next in order to keep playing music. I have searched this but every fix I’ve tried has not helped. I have made sure my gapless play back is on and m...

  • Newbie
  •   Every song I play stops with 2 seconds left. When I hit play nothing happens. Only thing to do is hit next in order to keep playing music. I have searched this but every fix I’ve tried has no...
  • Loxer
  • Community Legend
  • 1565 Views
  • 1 replies
  • 1 likes
  • 1565 Views
  • 1 replies
  • 1 likes

Choppy audio con Iphone SE with downloaded music

When I listen to downloaded music, it gets choppy when the phone is locked. It´s random, not always happend, but it´s very annoying.... I downloaded a lot of music to not deppend on cellular data... PlanPremiumCountry Argentina DeviceIphone SE 128GBO...

  • Casual Listener
  • When I listen to downloaded music, it gets choppy when the phone is locked. It´s random, not always happend, but it´s very annoying.... I downloaded a lot of music to not deppend on cellular data...&...
  • Billy-J
  • Spotify Star
  • 1048 Views
  • 3 replies
  • 0 likes
  • 1048 Views
  • 3 replies
  • 0 likes

Chromecast groups - individual chromecast devices not appearing

fyNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry AustraliaDeviceiPhone x My Question or Issue I have 5 Chromecast devices and two groups. When I put any of the ...

  • Casual Listener
  • fyNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country  Australia Device iPhone x     My...
  • AussieRo
  • Roadie
  • 4303 Views
  • 23 replies
  • 3 likes
  • 4303 Views
  • 23 replies
  • 3 likes