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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68935 Views
  • 16 replies
  • 37 likes
  • 68935 Views
  • 16 replies
  • 37 likes

New update

PlanStudent planCountryUSADeviceIphone6Operating SystemIOS 11 My Question or IssueSo, I updated spotify the other day, all it said was bug fixes, and something about cast devices. It did not say anything about layout changes or playlist/queue changes...

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  • Newbie
  • Plan Student plan Country USA Device Iphone6 Operating System IOS 11   My Question or Issue So, I updated spotify the other day, all it said was bug fixes, and something about cast dev...
  • Loxer
  • Community Legend
  • 735 Views
  • 1 replies
  • 1 likes
  • 735 Views
  • 1 replies
  • 1 likes

I can't reconnect to my LG TV once it's associated to another account

Hello community, I've always used spotify on my tv and it's been working just fine.Recently, a friend of mine came over, and he wanted to put some music on, so he connected his phone to my TV. Since then I couldn't see my tv on the available devices ...

  • Newbie
  • Hello community,   I've always used spotify on my tv and it's been working just fine. Recently, a friend of mine came over, and he wanted to put some music on, so he connected his phone to my...
  • Loxer
  • Community Legend
  • 415 Views
  • 1 replies
  • 0 likes
  • 415 Views
  • 1 replies
  • 0 likes

Spotify!! please let us disable genius altogether

PlanFree/PremiumCountry AUSDeviceiphone xOperating SystemiOS 10 My Question or Issue Spotify, We want the ability to disable genius entirely. When swiping through songs quickly, we have to deal with the 2-3 second delay of genius bouncing up and down...

  • Casual Listener
  •     Plan Free/Premium Country  AUS Device iphone x Operating System iOS 10   My Question or Issue   Spotify, We want the ability to disable genius entirely. When...
  • Loxer
  • Community Legend
  • 1295 Views
  • 1 replies
  • 1 likes
  • 1295 Views
  • 1 replies
  • 1 likes

Queue on iPad

PremiumGermany DeviceiPad Pro Operating System(iOS 11.4.1) My Question or Issue The current track in the queue is not displayed on iPad (on the iPhone he appears) What is wrong?

  • Visitor
  • Premium Germany   Device iPad Pro  Operating System (iOS 11.4.1)   My Question or Issue  The current track in the queue is not displayed on iPad (on the iPhone he appears...
  • Loxer
  • Community Legend
  • 940 Views
  • 6 replies
  • 0 likes
  • 940 Views
  • 6 replies
  • 0 likes

New Update is Terrible

The new layout for iOS is terrible, t e r r i b l e. I’m thinking about just using soundcloud if they don’t change it because it looks so bad. Why why why would they downgrade it so bad. First of all, it looks terrible, second, I lost a ton of featur...

  • Casual Listener
  • The new layout for iOS is terrible, t e r r i b l e. I’m thinking about just using soundcloud if they don’t change it because it looks so bad. Why why why would they downgrade it so bad. First of all...
  • matthewtyler863
  • Casual Listener
  • 15060 Views
  • 30 replies
  • 123 likes
  • 15060 Views
  • 30 replies
  • 123 likes

Can't connect to Sonos speakers

Hi, recently experiencing an issue where I can't connect to my Sonos speakers via the Spotify App on my iPad. I have two groups of speakers in my kitchen and bedroom and niether will connect from the Spotify App. When I select either speaker group in...

  • Newbie
  • Hi, recently experiencing an issue where I can't connect to my Sonos speakers via the Spotify App on my iPad. I have two groups of speakers in my kitchen and bedroom and niether will connect from the...
  • musicajet
  • Composer
  • 1724 Views
  • 1 replies
  • 0 likes
  • 1724 Views
  • 1 replies
  • 0 likes

Playlist cover issues

The new covers of my playlists sync seamlessly between my devices, but the thing is they only do whenever desktop Spotify is open; when it's not, the covers go back to the old ones & it's driving me crazy! What do I do :<

  • Visitor
  • The new covers of my playlists sync seamlessly between my devices, but the thing is they only do whenever desktop Spotify is open; when it's not, the covers go back to the old ones & it...
  • Loxer
  • Community Legend
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

Student account offline download buttons missing

PlanFree/PremiumCountryHello,i just got the premium students account with free trial and offline/download/follow options are missing. How can I use the app offline with iPhone 6s? My Question or Issue

  • Newbie
  • Plan Free/Premium Country Hello, i just got the premium students account with free trial and offline/download/follow options are missing. How can I use the app offline with iPhone 6s?   &n...
  • Loxer
  • Community Legend
  • 402 Views
  • 1 replies
  • 0 likes
  • 402 Views
  • 1 replies
  • 0 likes

Songs are slowed down.

PlanPremiumCountryUSA Device(iPhone 6s)My Question or Issue Ive noticed over the last two days that every song I play is slightly slowed down.. the tempo of each song is slightly slower than normal. I've redownloaded the app, closed other apps I'm no...

  • Newbie
  • Plan Premium Country USA  Device (iPhone 6s) My Question or Issue  Ive noticed over the last two days that every song I play is slightly slowed down.. the tempo of each song is sligh...
  • Loxer
  • Community Legend
  • 25301 Views
  • 1 replies
  • 3 likes
  • 25301 Views
  • 1 replies
  • 3 likes

Spotify and SmartCast

I have a question for anyone. Is anyone else having a problem where in the smartcast Vizio app it shows Spotify as a castable app. But when you click on the app and it opens Spotify, your Tv/or speaker doesn’t show up as a device to select from?

  • Newbie
  • I have a question for anyone. Is anyone else having a problem where in the smartcast Vizio app it shows Spotify as a castable app. But when you click on the app and it opens Spotify, your Tv/or speak...
  • myMarcio
  • Regular
  • 21096 Views
  • 23 replies
  • 11 likes
  • 21096 Views
  • 23 replies
  • 11 likes

(Free Spotify) Playlists - Shuffle Vs. Play

PlanFreeCountryUSA DeviceiPhone7Operating SystemiOS 11.4.1 My Question or Issue I've been using Spotify on my iPhone and I've noticed that some Spotify playlists have a big green button that says either "Shuffle Play" which shuffles all the songs int...

  • Newbie
  • Plan Free Country USA  Device iPhone7 Operating System iOS 11.4.1   My Question or Issue  I've been using Spotify on my iPhone and I've noticed that some Spotify playlists ha...
  • user-removed
  • Not applicable
  • 1208 Views
  • 1 replies
  • 0 likes
  • 1208 Views
  • 1 replies
  • 0 likes

Solved!! 'My Shazam Tracks' Spotify Playlist Issues

Hi there,I have had this issue for a long time and have never had time to look into it properly, until now! The issue is...my tracks (saved on the Shazam app) do not automatically sync to Spotify!! which I'm sure they used to or I could do batches of...

  • Casual Listener
  • Hi there, I have had this issue for a long time and have never had time to look into it properly, until now!   The issue is...my tracks (saved on the Shazam app) do not automatically sync...
  • Loxer
  • Community Legend
  • 19372 Views
  • 2 replies
  • 0 likes
  • Playlists
    Shazam
    syncing
  • 19372 Views
  • 2 replies
  • 0 likes

Recently Played albums disappeared

PlanPremiumCountry USDeviceiPhone6SOperating SystemiOS 11.4.1 My Question or Issue My list of recently played albums/playlists under Your library on the iPhone app has disappeared and is not updating. Is this a known issue? Often rely on this to go b...

  • Casual Listener
  • Plan Premium Country  US Device iPhone6S Operating System iOS 11.4.1   My Question or Issue   My list of recently played albums/playlists under Your library on the iPhone ap...
  • mjordan127
  • Casual Listener
  • 612 Views
  • 2 replies
  • 0 likes
  • 612 Views
  • 2 replies
  • 0 likes

iTunes Playlists Played via Amazon Echo Alexa

My Question or IssueSpofity used to have an option to import iTunes playlists. I don't see that option anymore, although I do see my iTunes playlists that were previously imported are still there. However, I can't get Alexa (Amazon Echo) to play them...

  • Casual Listener
  •   My Question or Issue Spofity used to have an option to import iTunes playlists.  I don't see that option anymore, although I do see my iTunes playlists that were previously imported are...
  • Loxer
  • Community Legend
  • 850 Views
  • 1 replies
  • 0 likes
  • 850 Views
  • 1 replies
  • 0 likes

Browse not working. Albums barely working

PlanFreeCountry SpainDeviceiPhone 5SOperating SystemiOS 11.4.1 My Question or Issue Only some albums are loading properly. Some don’t load at first & load when I tap try again. Others work normally. Everything else seems to be fine, other than I went...

  • Visitor
  • Plan Free Country  Spain Device iPhone 5S Operating System iOS 11.4.1   My Question or Issue  Only some albums are loading properly. Some don’t load at first & load when ...
  • Loxer
  • Community Legend
  • 705 Views
  • 1 replies
  • 0 likes
  • 705 Views
  • 1 replies
  • 0 likes

Bad streaming

I've been having a really bad streaming service lately. I have a premium account and everytime I am in my car, it sounds as if I am playing a really scratched cd... Any help would be appreciated. Thanks.

  • Casual Listener
  •     I've been having a really bad streaming service lately.  I have a premium account and everytime I am in my car, it sounds as if I am playing a really scratched cd...  &nbsp...
  • debbiethetay
  • Newbie
  • 779 Views
  • 4 replies
  • 1 likes
  • 779 Views
  • 4 replies
  • 1 likes

Queue button in top right corner is gone on iPhone

Ever since the new update the queue button that is usually located in the top right corner is gone. Usually when you are on the screen that shows the album art there are three horizontal parallel lines in the top right corner. When clicked this butto...

  • Newbie
  • Ever since the new update the queue button that is usually located in the top right corner is gone. Usually when you are on the screen that shows the album art there are three horizontal parallel lin...
  • buell99x1
  • Newbie
  • 1317 Views
  • 2 replies
  • 0 likes
  • 1317 Views
  • 2 replies
  • 0 likes

Solved!! Multiple Spotify Premium Ending Bugs

PlanFree, (Premium ended about 3 hours ago)Country U.SA.DeviceiPad (Idk which kind)Operating SystemiOS 10 My Question or Issue I experienced multiple bugs when my Spotify Premium 3 month trial ended.I am currently listening to Spotify and before my P...

  • Casual Listener
  • Plan Free, (Premium ended about 3 hours ago) Country  U.SA. Device iPad (Idk which kind) Operating System iOS 10   My Question or Issue  I experienced multiple bugs when my S...
  • Loxer
  • Community Legend
  • 1066 Views
  • 3 replies
  • 0 likes
  • 1066 Views
  • 3 replies
  • 0 likes

Playlist new format

The format totally changed. I can't get to my normal site. It has my playlist name but no songs in it.I'm using a iPhone 7

  • Newbie
  •    The format totally changed. I can't get to my normal site. It has my playlist name but no songs in it. I'm  using a iPhone 7
  • Loxer
  • Community Legend
  • 441 Views
  • 1 replies
  • 0 likes
  • 441 Views
  • 1 replies
  • 0 likes

Storage bar

iOS 10 My Question or Issue what does the blue bar mean ? What does the blue bar stand for ?

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  • Newbie
  •   iOS 10   My Question or Issue what does the blue bar mean ?   What does the blue bar stand for ?  
  • Loxer
  • Community Legend
  • 2168 Views
  • 1 replies
  • 0 likes
  • Other
  • 2168 Views
  • 1 replies
  • 0 likes