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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28862 Views

40 replies

9 likes

  • 28862 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93767 Views

115 replies

12 likes

Other
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  • 115 replies
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

937 Views

0 replies

0 likes

iOS
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  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293275 Views

60 replies

15 likes

  • 293275 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123451 Views

19 replies

38 likes

  • 123451 Views
  • 19 replies
  • 38 likes

iPhone does not ring while listening to Spotify

PlanPremiumCountryCanadaDeviceiPhone 6Operating System11.4 My Question or Issue When I listen to music through Bluetooth, when a phone call comes in, the music mutes, but I do not hear a ring tone. This does not happen with the iOS music app. This is...

Newbie

Plan Premium Country Canada Device iPhone 6 Operating System 11.4   My Question or Issue   When I listen to music through Bluetooth, when a phone call comes in, the music mutes, ...

Loxer

Community Legend

4221 Views

1 replies

0 likes

  • 4221 Views
  • 1 replies
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[Bug] Song queue not working properly

PlanPremiumCountryAustria DeviceiPhone XsOperating SystemiOS 12 My Question or Issue Recently the play queue stopped working correctly on iOS 12. When rearranging songs in the queue the changes are not saved. Also when selecting more songs to either ...

Regular

Plan Premium Country Austria   Device iPhone Xs Operating System iOS 12   My Question or Issue   Recently the play queue stopped working correctly on iOS 12. When rearrangi...

Loxer

Community Legend

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

I don’t have the spotify update?

PlanPremiumCountrythe Netherlands DeviceIphone 7Operating Systemios 12Yesterday the new update came out.I read on a site that the update is available for free/premium users all around the world. My friends all have it, except me.. I have tried redown...

Newbie

  Plan Premium Country the Netherlands   Device Iphone 7 Operating System ios 12 Yesterday the new update came out. I read on a site that the update is available for free/premium...

Loxer

Community Legend

628 Views

2 replies

0 likes

  • 628 Views
  • 2 replies
  • 0 likes

Spotify iOS Queue Bug

PlanStudent PremiumCountry USADeviceiPhone SEOperating SystemiOS 12 My Question or Issue I've been experiencing an ongoing bug in the Spotify app where whenever I add a song to my queue for the first time (when my queue is empty), the song adds to my...

Newbie

 Plan Student Premium Country  USA Device iPhone SE Operating System iOS 12     My Question or Issue  I've been experiencing an ongoing bug in the Spotify app wher...

Loxer

Community Legend

843 Views

1 replies

0 likes

  • 843 Views
  • 1 replies
  • 0 likes

After downloading the whole playlist to my phone, the playlist stops to update

Student PremiumCountry Hong KongIPhone X So, right after I downloaded the whole playlist, for example Spinning Records's Brand new. The playlist will not update the songs and I assume that the playlist will update by Spinning Records. Is it normal or...

Newbie

Student Premium Country Hong Kong IPhone X     So, right after I downloaded the whole playlist, for example Spinning Records's Brand new. The playlist will not update the songs and I a...

Loxer

Community Legend

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Artist credits not working properly?

PlanPremiumCountryPolandDeviceiPad 9.7 2018Operating SystemiOS 12.1 My Question or IssueWhenever I attempt to access the artist credits, they don’t seem to work properly- they show up on screen for a split second before they disappear, so that I can’...

Newbie

Plan Premium Country Poland Device iPad 9.7 2018 Operating System iOS 12.1   My Question or Issue Whenever I attempt to access the artist credits, they don’t seem to work properly- the...

Loxer

Community Legend

794 Views

1 replies

0 likes

  • 794 Views
  • 1 replies
  • 0 likes

keeps on switching from free trial to premium

so my mum just tried signing up to Spotify premium family, she invited me and i got it strait away but she was still waiting on hers. she ended up buying the normal membership (because she didn’t know that it was eventually going to update) and is on...

Visitor

so my mum just tried signing up to Spotify premium family, she invited me and i got it strait away but she was still waiting on hers. she ended up buying the normal membership (because she didn’t kno...

Loxer

Community Legend

636 Views

1 replies

0 likes

Help
Pls help
  • 636 Views
  • 1 replies
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repetition track all the time

It happens all the time When I heard a song from my library on a playlist but it doesn’t show up like I have already add this song to my library when I add it to my library it will become so many same song

Newbie

It happens all the time When I heard a song from my library on a playlist but it doesn’t show up like I have already add this song to my library when I add it to my library it will become  so ma...

Loxer

Community Legend

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Some offline downloaded songs randomly disappear

I PlanPremiumCountry UkDeviceiPhone X Operating System(iOS 12, but been happening for years on my iPhone 6 too My Question or Issue Some of my songs downloaded and saved for offline listening randomly disappear. Ive read a lot online and it’s not my ...

Regular

I Plan Premium Country  Uk Device iPhone X  Operating System (iOS 12, but been happening for years on my iPhone 6 too   My Question or Issue  Some of my songs downloaded...

Loxer

Community Legend

764 Views

1 replies

0 likes

  • 764 Views
  • 1 replies
  • 0 likes

Solved!! Radio Stations consistently have the same songs

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 12 My Question or Issue I've noticed that Spotify's "Radio Stations" are really just playlists that never change. Is this the expected behavior? With other services like Google Play Music, whenev...

Regular

Plan Premium Country USA Device iPhone X Operating System iOS 12   My Question or Issue   I've noticed that Spotify's "Radio Stations" are really just playlists that never change...

phideaux

Regular

2190 Views

3 replies

1 likes

  • 2190 Views
  • 3 replies
  • 1 likes

Sharing a Track artwork

iOS 12 current Spotify version I share my music and promote Spotify on Strava. When tapping the track cover and saving to photos it used to have the human readable text aswell as the barcode. This has been dropped to just the barcode. Can I have the ...

Newbie

  iOS 12 current Spotify version   I share my music and promote Spotify on Strava.  When tapping the track cover and saving to photos it used to have the human readable text aswell ...

Loxer

Community Legend

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Albums partially downloaded for local files

PlanPremiumCountry USADeviceiPhone XSOperating System(iOS 12, Windows 10) My Question or IssueI'm trying to download some albums that are not on Spotify using local files however it says that the album is downloaded but only 2 songs show up when ther...

Newbie

Plan Premium Country  USA Device iPhone XS Operating System (iOS 12, Windows 10)   My Question or Issue I'm trying to download some albums that are not on Spotify using local file...

502 Views

0 replies

0 likes

  • 502 Views
  • 0 replies
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Why do playlists privacy settings keep reverting back to public

PlanPremiumCountry New ZealandDeviceiPhone 7 PlusOperating SystemiOS 11.2.6 My Question or Issue Why do playlist privacy settings keep reverting back on their own? This is makes me feel like I’ve lost all privacy on Spotify. I’ve always had certain p...

Newbie

Plan Premium Country  New Zealand Device iPhone 7 Plus Operating System iOS 11.2.6   My Question or Issue  Why do playlist privacy settings keep reverting back on their own? ...

user-removed

Not applicable

5012 Views

3 replies

0 likes

iOS
playlist privacy
Playlists
Privacy
Public
secret
  • 5012 Views
  • 3 replies
  • 0 likes

Local Files from Macbook Pro not syncing to iPhone 8 Plus

I have Spotify Premium and I'm trying to sync my local files from my Macbook Pro to my iPhone 8 Plus. I am on the same wifi network and they are not syncing. I have created playlists on my laptop with these local files and when I open this playlist o...

Regular

    I have Spotify Premium and I'm trying to sync my local files from my Macbook Pro to my iPhone 8 Plus. I am on the same wifi network and they are not syncing. I have created playlists ...

Skawachi

Regular

2380 Views

5 replies

0 likes

  • 2380 Views
  • 5 replies
  • 0 likes

Playlist don't continue

PlanPremiumCountryAustria DeviceiPhone 5SOperating SystemiOS 12 My Question or Issue I'm using Spotify on my Mac at Work and in the evening on my iPhone. I start listening a Playlist in the evening, stop it, when i'm go to sleep and on the next eveni...

Casual Listener

Plan Premium Country Austria   Device iPhone 5S Operating System iOS 12   My Question or Issue   I'm using Spotify on my Mac at Work and in the evening on my iPhone. I star...

toledomarcela

Newbie

990 Views

3 replies

0 likes

  • 990 Views
  • 3 replies
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Music playing problem

Plan PremiumCountry TexasDeviceIphone xOperating System(iOS 12) Why when i play song on my playlists it plays fine but when i look up an artist it only plays that one song and when i click on the next button it comes back to the same song im order to...

Casual Listener

Plan Premium Country  Texas Device Iphone x Operating System (iOS 12)   Why when i play song on my playlists it plays fine but when i look up an artist it only plays that one...

Jesusalvarado21

Casual Listener

893 Views

2 replies

1 likes

  • 893 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Continue playing playlist when finished on Spotify Connect speaker

PlanPremium DeviceiPhone8, Libratone Zipp Mini speaker My Question or IssueI've made a playlist. When the playlist is finished it doesn't automatically continue playing similar songs. I found out this is because I always play via an external speaker ...

Casual Listener

Plan Premium    Device iPhone8, Libratone Zipp Mini speaker   My Question or Issue I've made a playlist. When the playlist is finished it doesn't automatically continue playing ...

Jemi

Spotify Legend

4696 Views

3 replies

0 likes

iOS
  • 4696 Views
  • 3 replies
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Playlist tracks don't appear on iOS app

PlanPremiumCountryUSE Device(iPhone XS, Macbook early 2015)Operating System(iOS 12) My Question or Issue So, a few days ago I found that all my playlists had disappeared. Some new ones were added with names and tracks that I've ever heard of. I was w...

Casual Listener

Plan Premium Country USE   Device (iPhone XS, Macbook  early 2015) Operating System (iOS 12)   My Question or Issue  So, a few days ago I found that all my playlists ha...

andyzimney

Casual Listener

876 Views

2 replies

0 likes

  • 876 Views
  • 2 replies
  • 0 likes

Unavailable songs' copies won't download

PlanPremiumCountryNetherlands DeviceiPhone 7+Operating SystemiOS 12 My Question or IssueWhen a song is unavailable in your country, but you have bought a copy of it elsewhere (because of this...), Spotify won't allow you to download the local file to...

Casual Listener

Plan Premium Country Netherlands   Device iPhone 7+ Operating System iOS 12   My Question or Issue When a song is unavailable in your country, but you have bought a copy of it el...

767 Views

0 replies

0 likes

iOS
unavailable
  • 767 Views
  • 0 replies
  • 0 likes

Solved!! Daily mix confusion: no like/dislike buttons / where are the mixes?

PlanPremiumCountryNetherlands DeviceiPhone 6Operating SystemiOS12 My Question or IssueBackground:I have started a premium trial 2 weeks ago. The second day of my trial I say in my iphone app a couple of daily mixes based on my library (I think under ...

Music Fan

Plan Premium Country Netherlands   Device iPhone 6 Operating System iOS12   My Question or Issue Background: I have started a premium trial 2 weeks ago. The second day ...

red_robin

Music Fan

5958 Views

14 replies

0 likes

  • 5958 Views
  • 14 replies
  • 0 likes