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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28791 Views

40 replies

9 likes

  • 28791 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93700 Views

115 replies

12 likes

Other
  • 93700 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

937 Views

0 replies

0 likes

iOS
  • 937 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293251 Views

60 replies

15 likes

  • 293251 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123439 Views

19 replies

38 likes

  • 123439 Views
  • 19 replies
  • 38 likes

Solved!! Spotify Family

I was just wondering, with a Spotify family plan can the users on the plan listen to different music at the same time while on wifi?

Casual Listener

I was just wondering, with a Spotify family plan can the users on the plan listen to different music at the same time while on wifi?

Maxim

Spotify Star

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Spotify won’t update to new premium version

PlanFree/PremiumCountry DeviceiPhone 8+Operating SystemiOS 12.0.1 The new update for premium users just dropped but my Spotify hasn’t updated yet. Any ideas?

Newbie

Plan Free/Premium Country   Device iPhone 8+ Operating System iOS 12.0.1   The new update for premium users just dropped but my Spotify hasn’t updated yet. Any ideas?  

Maxim

Spotify Star

621 Views

1 replies

0 likes

  • 621 Views
  • 1 replies
  • 0 likes

Can’t link Spotify to Instagram Stories

Plan : PremiumDevice : Iphone 6s (iOS 12)country / Malaysia Why can’t I share my Spotify to Instagram Story? Whenever I do that they’ll direct me to my logged out Instagram. after I logged back in, I can’t even share my Spotify song. Please help this

Casual Listener

Plan : Premium Device : Iphone 6s (iOS 12) country / Malaysia   Why can’t I share my Spotify to Instagram Story? Whenever I do that they’ll direct me to my logged out Instagram. after I logg...

ElsaNatalia16

Casual Listener

1841 Views

4 replies

5 likes

  • 1841 Views
  • 4 replies
  • 5 likes

Endless artist radio doesn’t work do every artist

For some artists I see the artist radio option but cannot click on it. Why not? See attached picture.

Roadie

For some artists I see the artist radio option but cannot click on it. Why not? See attached picture.  

453 Views

0 replies

0 likes

  • 453 Views
  • 0 replies
  • 0 likes

Problem to share music on Instagram stories from Spotify

My Question or Issue I tried to share my music from Spotify to my Instagram stories but there is a bug ... can you help me? After I click on share to your Instagram story, appear to me the pic on the attachment...

Newbie

    My Question or Issue  I tried to share my music from Spotify to my Instagram stories but there is a bug ... can you help me? After I click on share to your Instagram story, appe...

Jose_M

Spotify Star

1176 Views

1 replies

5 likes

Premium
  • 1176 Views
  • 1 replies
  • 5 likes

Instagram Stories

Wondering if anyone else has this problem. Using an iPhone 6 with latest software. Trying to share a song from Spotify to Instagram Stories. I am logged into Instagram, but every time I go to the song and click ‘share’ and select ‘Instagram stories’,...

Newbie

Wondering if anyone else has this problem. Using an iPhone 6 with latest software.  Trying to share a song from Spotify to Instagram Stories. I am logged into Instagram, but every time I go to ...

Loxer

Community Legend

743 Views

1 replies

0 likes

Instagram
sharing
  • 743 Views
  • 1 replies
  • 0 likes

I cant play a certain song on my phone

PlanPremiumCountry United StatesDeviceiPhone SEOperating SystemiOS 12 My Question or Issue I’m having trouble playing a certain song on spotify. I can do anything on it (such as saving it to a playlist or viewing album etc), but i cant play the song....

Casual Listener

Plan Premium Country  United States Device iPhone SE Operating System iOS 12   My Question or Issue  I’m having trouble playing a certain song on spotify. I can do anything o...

Billy-J

Spotify Star

916 Views

3 replies

0 likes

  • 916 Views
  • 3 replies
  • 0 likes

Volume Normalization not working properly

Plan Premium/FamilyCountry ARDevice iPhone XOperating System iOS 12.0.1I've noticed that the volume normalization is not working as expected mainly when I'm playing a Radio were several songs from different artists are played and I need to adjust the...

Newbie

Plan Premium/Family Country AR Device iPhone X Operating System iOS 12.0.1 I've noticed that the volume normalization is not working as expected mainly when I'm playing a Radio wer...

h-550kvzn_fmo

Newbie

1301 Views

1 replies

3 likes

  • 1301 Views
  • 1 replies
  • 3 likes

Endless artist radio - new update

Is it just me, or is this new update with “endless artist radio” a bit misleading? It’s really just a playlist with around 3 hours of music that updates “from time to time”.. it’s not endless, I can scroll to the end. For example, search “Taylor swif...

Casual Listener

Is it just me, or is this new update with “endless artist radio” a bit misleading? It’s really just a playlist with around 3 hours of music that updates “from time to time”.. it’s not endless, I can ...

Npostman

Roadie

1909 Views

2 replies

0 likes

  • 1909 Views
  • 2 replies
  • 0 likes

App keeps crashing when I start it up

PlanFreeCountry UKDeviceiPhone 6sOperating SystemiOS 10 My Question or Issue Whenever I try to start the app it loads up the logo, then immediately closes itself. Hasn’t been an issue for the years ive been using the app but started happening when I ...

Newbie

Plan Free Country  UK Device iPhone 6s Operating System iOS 10   My Question or Issue  Whenever I try to start the app it loads up the logo, then immediately closes itself. H...

Loxer

Community Legend

798 Views

1 replies

0 likes

apple
Crash
iOS
startup
  • 798 Views
  • 1 replies
  • 0 likes

Instagram sharing doesn’t work

PlanPremiumCountryIndonesia DeviceiPhone XOperating SystemiOS 12.0.1 My Question or IssueIt asks me to log-in for every song that I want to share on Instagram stories and then it doesn’t share it. It doesn’t show me a preview of how it’s supposed to ...

Casual Listener

Plan Premium Country Indonesia   Device iPhone X Operating System iOS 12.0.1   My Question or Issue It asks me to log-in for every song that I want to share on Instagram stories ...

Maxim

Spotify Star

963 Views

1 replies

0 likes

  • 963 Views
  • 1 replies
  • 0 likes

Instagram Story posts not working WHY

PlanPremiumCountry USADevice(iPhone XS)Operating System(iOS) My Question or Issue I am logged in all my Spotify, instagram and Facebook and Twitter accounts. I've never had this issue before. Everytime I go to post a song on my Instagram story it pro...

Newbie

  Plan Premium Country  USA Device (iPhone XS) Operating System (iOS)   My Question or Issue  I am logged in all my Spotify, instagram and Facebook and Twitter accounts...

Maxim

Spotify Star

1033 Views

1 replies

1 likes

Instagram
sharing
Social
Spotify
  • 1033 Views
  • 1 replies
  • 1 likes

Solved!! Instagram stories not working.

PlanFreeCountry The NetherlandsDeviceiPhone 6Operating SystemiOS 12.0.1 My Question or Issue Hello,When I want to share a song through instagram stories. It asks me to log in on Instagram(weird, because normally it does that automaticly). After I hav...

Newbie

Plan Free Country  The Netherlands Device iPhone 6 Operating System iOS 12.0.1   My Question or Issue  Hello, When I want to share a song through instagram stories. It asks ...

Maxim

Spotify Star

1971 Views

1 replies

0 likes

  • 1971 Views
  • 1 replies
  • 0 likes

Concerts disappeared?

PlanPremiumCountryGermanyDeviceiPhone SEOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo Spotify decided to kill the Browse button... fine... I used it all the time to find and discover new music, but okay... What really...

Newbie

Plan Premium Country Germany Device iPhone SE Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So Spotify decided to kill the Browse button... fine....

Loxer

Community Legend

5233 Views

1 replies

0 likes

  • 5233 Views
  • 1 replies
  • 0 likes

Spotify doesnt work abroad on wifi

PlanPremiumCountry ItalyDeviceiPadOperating SystemiOS 10 My Question or Issue Spotify doesnt work abroad on wifi, but on 4G which is expensive. Has anyone had this issue too? Whats the fix? thank you daniele

Regular

Plan Premium Country  Italy Device iPad Operating System iOS 10   My Question or Issue  Spotify doesnt work abroad on wifi, but on 4G which is expensive. Has anyone had this ...

DanieleB

Regular

1133 Views

2 replies

0 likes

Premium
  • 1133 Views
  • 2 replies
  • 0 likes

Don’t have new update

PlanPremiumCountry UKDeviceiPhone 8Operating SystemiOS 11 My Question or Issue The new update isn’t showing for me I’m not sure why at all, I deleted and downloaded again the app a few hours ago but still nothing. Can anyone help?

Newbie

Plan Premium Country  UK Device iPhone 8 Operating System iOS 11   My Question or Issue  The new update isn’t showing for me 😞 I’m not sure why at all, I deleted and downloa...

fankny212

Casual Listener

972 Views

2 replies

1 likes

  • 972 Views
  • 2 replies
  • 1 likes

Menu stuck at the top of the screen

My spotify premium doesn't resolve properly on my iPhone all of a sudden. When I open spotify, the menu that used to appear along the bottom (home, search, my library) is now along the top of the screen and the rest of the screen is black. When I cli...

Casual Listener

My spotify premium doesn't resolve properly on my iPhone all of a sudden.  When I open spotify, the menu that used to appear along the bottom (home, search, my library) is now along the top of t...

nymue2000

Casual Listener

2908 Views

2 replies

0 likes

screen stuck
  • 2908 Views
  • 2 replies
  • 0 likes

The music in my IPhone shuffles and pauses randomly without me asking the device to do it

PlanPremiumCountryColombiaOperating SystemiPhone 7 IOS 12.0 My Question or IssueHi, I have had issues with the music in Spotify. I play it on my device and randomly it is shuffled or pauses without me ordering it to do it. Please if someone would hel...

Newbie

Plan Premium Country Colombia Operating System iPhone 7 IOS 12.0   My Question or Issue Hi, I have had issues with the music in Spotify. I play it on my device and randomly it is shuffle...

Loxer

Community Legend

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Can’t edit queue

PlanFree/Premium premiumCountry norway DeviceIphone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) Ios 12.0My Question or Issueediting the queue list is impossible. I can drag one song up on the list at the time, and then i’ll have to resta...

Newbie

  Plan Free/Premium premium Country norway   Device Iphone X Operating System (iOS 10, Android Oreo, Windows 10,etc.)  Ios 12.0 My Question or Issue editing the queue l...

Loxer

Community Legend

1048 Views

1 replies

0 likes

  • 1048 Views
  • 1 replies
  • 0 likes

iPhone battery drains when using AirPods

PlanPremiumCountryUnited StatesDeviceiPhone 7Operating SystemiOS 12 My Question or Issue A friend and I are having the same issue: Spotify drains our iPhone battery excessively, but only when playing downloaded music over AirPods. I haven't tested it...

Casual Listener

Plan Premium Country United States Device iPhone 7 Operating System iOS 12   My Question or Issue  A friend and I are having the same issue: Spotify drains our iPhone battery exce...

almondmilk96

Casual Listener

5974 Views

2 replies

1 likes

  • 5974 Views
  • 2 replies
  • 1 likes