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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 136457 Views
  • 503 replies
  • 108 likes
  • 136457 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 94667 Views
  • 19 replies
  • 38 likes
  • 94667 Views
  • 19 replies
  • 38 likes

Superuser Contribution MISSING SONGS

PlanFreeCountry UKDeviceiPhone 7, IPAD pro 10.5Operating Systemios 11lastest software all spotify My Question or IssuePC= 7011 SONGSPS4 = 6992 SONGSIPHONE, IPAD = 6999 SONGSHELP!pc is right

  • Regular
  • Plan Free Country  UK Device iPhone 7, IPAD pro 10.5 Operating System ios 11 lastest software all spotify   My Question or Issue PC= 7011 SONGS PS4 = 6992 SONGS IPHONE, IPAD = ...
  • Gorgaroth
  • Regular
  • 959 Views
  • 5 replies
  • 0 likes
  • Other
  • 959 Views
  • 5 replies
  • 0 likes

Error occurred on Home screen

PlanPremium CountrySwitzerland DeviceiPhone 7 Operating SystemiOS 12 My Question or Issue When i open spotify, the home screen shows the message “an error occurred”, without specifying further details. Ser also attached screenshot. i already tried to...

  • Visitor
  •   Plan Premium   Country Switzerland   Device iPhone 7   Operating System iOS 12   My Question or Issue  When i open spotify, the home screen shows the mes...
  • mejia319
  • Newbie
  • 4266 Views
  • 12 replies
  • 0 likes
  • home screen
    ios12
  • 4266 Views
  • 12 replies
  • 0 likes

Spotify on iPhone XS Max: Small box in the center only where touch works

PlanFree/PremiumCountry DeviceiPhone XS MaxOperating System(iOS 12 My Question or IssueIs anyone else facing this issue where if I connect my phone with a bluetooth speaker, and I’m listening to music on the app, after a while most of the app goes mo...

  • Newbie
  • Plan Free/Premium Country   Device iPhone XS Max Operating System (iOS 12   My Question or Issue Is anyone else facing this issue where if I connect my phone with a bluetooth spea...
  • Loxer
  • Community Legend
  • 1350 Views
  • 1 replies
  • 0 likes
  • 1350 Views
  • 1 replies
  • 0 likes

Downloaded songs not synching to ios

PlanpremiumCountry CanadaDeviceiPhone 8Operating SystemiOS 11.4.1 My Question or IssueI have read other threads with the same problem but nothing is helping. I have restarted my phone and computer, uninstalled spotify on both devices and reinstalled,...

  • Newbie
  •   Plan premium Country  Canada Device iPhone 8 Operating System iOS 11.4.1   My Question or Issue I have read other threads with the same problem but nothing is helping. I h...
  • Loxer
  • Community Legend
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

New UI update (iPhone X) changes Repeat interface

PlanPremiumCountry USDevice(iPhone X)Operating System(iOS X) My Question or IssueThe new Spotify UI update sticks the Repeat functionality in an ellipsis menu in the upper right hand corner. I use this functionality many times on a daily basis and ha...

  • Casual Listener
  • Plan Premium Country  US Device (iPhone X) Operating System (iOS X)   My Question or Issue The new Spotify UI update sticks the Repeat functionality in an ellipsis menu in the upp...
  • rvdougherty
  • Newbie
  • 1173 Views
  • 5 replies
  • 3 likes
  • 1173 Views
  • 5 replies
  • 3 likes

Songs jump and skip after iOS 12 update

I have updated my iPhone to the latest iOS 12 update and here's what came up: while listening to a song on Spotify, the song skips when these actions are done on the iPhone's default camera app: 1. When you open the app (anywhere, from the lockscreen...

  • Newbie
  • I have updated my iPhone to the latest iOS 12 update and here's what came up: while listening to a song on Spotify, the song skips when these actions are done on the iPhone's default camera app: 1. W...
  • Loxer
  • Community Legend
  • 545 Views
  • 1 replies
  • 0 likes
  • 545 Views
  • 1 replies
  • 0 likes

When I add a song to the queue it appears as a blank space

When adding songs to the queue only the last one to be added (or the only one) appears as a blank space, it still plays but I can’t move it or remove it or do anything with it. I already tried restarting my phone and deleting and reinstalling the app...

8DADFC05-CD4B-40B7-AD76-C586649AD688.png
  • Newbie
  • When adding songs to the queue only the last one to be added (or the only one) appears as a blank space, it still plays but I can’t move it or remove it or do anything with it.   I already tri...
  • aamooose
  • Newbie
  • 1169 Views
  • 2 replies
  • 0 likes
  • 1169 Views
  • 2 replies
  • 0 likes

Categories are hideen by ios bar

iPhone X, ios 12the iOS bottlm bar hides the categories names.see attached image

  • Casual Listener
  • iPhone X, ios 12 the iOS bottlm bar hides the categories names. see attached image  
  • Loxer
  • Community Legend
  • 495 Views
  • 3 replies
  • 0 likes
  • 495 Views
  • 3 replies
  • 0 likes

Private Collaborative Playlist No Longer Showing Who Added a Song

Hello! I’m a premium family account user. I’m on an iPhone X on iOS12 (though this issue was happening before I upgraded to iOS 12). My girlfriend and I have shared a private collaborative playlist for over a year now. It would always show me before,...

  • Casual Listener
  • Hello!   I’m a premium family account user. I’m on an iPhone X on iOS12 (though this issue was happening before I upgraded to iOS 12).    My girlfriend and I have shared a private ...
  • sissy2124
  • Casual Listener
  • 993 Views
  • 1 replies
  • 0 likes
  • Help
    Q&A
    Troubleshooting
  • 993 Views
  • 1 replies
  • 0 likes

Solved!! [Mobile] Home page shows the error

PlanPremiumCountryPolandDeviceiPhone 7Operating SystemiOS 12 My Question or IssueFor a week, such an error shows me. I tried to uninstall, clear the cache and nothing helps.

  • Newbie
  • Plan Premium Country Poland Device iPhone 7 Operating System iOS 12   My Question or Issue For a week, such an error shows me. I tried to uninstall, clear the cache and nothing he...
  • Loxer
  • Community Legend
  • 457 Views
  • 1 replies
  • 0 likes
  • 457 Views
  • 1 replies
  • 0 likes

Spotify slow to launch, then sluggish when running for a while

Plan: PremiumCountry: UK Device (iPhone X)Operating System (iOS 12) My Question or Issueapp takes about 10 secs to lauch. after the app is running for a while, when i try to pause a song (either from home screen or from the app itself) it is so slow ...

  • Regular
  • Plan: Premium Country: UK   Device (iPhone X) Operating System (iOS 12)   My Question or Issue app takes about 10 secs to lauch.   after the app is running for a while, when ...
  • Loxer
  • Community Legend
  • 1052 Views
  • 1 replies
  • 1 likes
  • 1052 Views
  • 1 replies
  • 1 likes

Bring back the back/repeat button for songs on playlists

PlanPremiumCountryUS DeviceiPhone Xs MaxOperating SystemiOS 11 My Question or IssueSpotify removed the ability to go back to play previous songs in a playlist. Where the back button used to be is now a button that allows you to like or dislike the so...

  • Casual Listener
  • Plan Premium Country US  Device iPhone Xs Max Operating System iOS 11   My Question or Issue Spotify removed the ability to go back to play previous songs in a playlist. Where the...
  • Loxer
  • Community Legend
  • 2602 Views
  • 1 replies
  • 2 likes
  • back button
    Replay Playlist
    replay song
  • 2602 Views
  • 1 replies
  • 2 likes

Not showing full playlist.

PlanPremiumCountrySweden DeviceIphone 6SOperating SystemIOS 11 Hi! I have a problem with my playlists. They are pretty large (around 150-200 songs).The thing is that my playlists doesn't have all the songs that I added to them. About 20-30 songs disa...

  • Casual Listener
  • Plan Premium Country Sweden   Device Iphone 6S Operating System IOS 11   Hi!  I have a problem with my playlists. They are pretty large (around 150-200 songs). The thing is...
  • mannenjacob
  • Casual Listener
  • 3311 Views
  • 2 replies
  • 1 likes
  • 3311 Views
  • 2 replies
  • 1 likes

Distorted sound when using EQ on iPhone XS

When using iPhone XS over Bluetooth, increasing lows even slightly will result in very distorted sound. Happens when using AAC and SBC codecs, on two different target devices. This doesn't happen when I am using the lightning port, nor did it happen ...

  • Casual Listener
  • When using iPhone XS over Bluetooth, increasing lows even slightly will result in very distorted sound.  Happens when using AAC and SBC codecs, on two different target devices.   Thi...
  • Loxer
  • Community Legend
  • 615 Views
  • 1 replies
  • 0 likes
  • 615 Views
  • 1 replies
  • 0 likes

Ipad 2 unable to get app

Good afternoon . After deteting the app on my iPad 2 I want to put it back on . When I try going into the apps store then going to updates and from there I tried to go into purchases and re install the app it won't re install . I've looked and the ve...

  • Newbie
  • Good afternoon .  After deteting the app on my iPad 2 I want to put it back on . When I try going into the apps store then going to updates and from there I tried to go into purchases and re in...
  • Loxer
  • Community Legend
  • 4934 Views
  • 1 replies
  • 3 likes
  • 4934 Views
  • 1 replies
  • 3 likes

Superuser Contribution Queued songs leaving a gap

PlanPremiumCountry EnglandDeviceiPhone 7Operating SystemiOS 11 My Question or Issue When I queue a song the song doesn’t show up but it does still play in order, had this problem for a week or so now, wondering how to fix it.

  • Casual Listener
  • Plan Premium Country  England Device iPhone 7 Operating System iOS 11   My Question or Issue  When I queue a song the song doesn’t show up but it does still play in order, ha...
  • Peter
  • Spotify Legend
  • 2042 Views
  • 10 replies
  • 1 likes
  • Broken Queues
  • 2042 Views
  • 10 replies
  • 1 likes

Help me turn off the ability to have random people use my device as a playback.

Hey community. I need some help. Lately during my commute to my classes, at random times my Spotify will connect to a random PS4 or Desktop that I have 0 idea who they are. I’m not connected to WI-FI or is my Bluetooth on! Within those seconds, they ...

  • Newbie
  •   Hey community. I need some help. Lately during my commute to my classes, at random times my Spotify will connect to a random PS4 or Desktop that I have 0 idea who they are. I’m not connected ...
  • Loxer
  • Community Legend
  • 1428 Views
  • 2 replies
  • 0 likes
  • 1428 Views
  • 2 replies
  • 0 likes

Superuser Contribution Premium Radio on iPhone, no dislike or like buttons

PlanPremium CountryUS DeviceiPhone 7 plusOperating SystemiOS 12 My Question or Issue I have a premium subscription, but I am unable to edit my radio stations by utilizing the like/dislike buttons. The only functionality I have is to skip songs, "hear...

  • Casual Listener
  • Plan Premium   Country US   Device iPhone 7 plus Operating System iOS 12   My Question or Issue  I have a premium subscription, but I am unable to edit my radio statio...
  • Katerina
  • Spotify Legend
  • 914 Views
  • 3 replies
  • 0 likes
  • 914 Views
  • 3 replies
  • 0 likes

No songs play

Earlier this week some of my songs wouldn't play, this morning none of them will. I've tried the standard methods such a deleting and renown loading but nothing will work.PlanFreeCountry USDeviceIPhone 7Operating SystemIOS 11 My Question or Issue

  • Casual Listener
  • Earlier this week some of my songs wouldn't play, this morning none of them will. I've tried the standard methods such a deleting and renown loading but nothing will work. Plan Free Country &nbsp...
  • MarkCole0401
  • Regular
  • 731 Views
  • 2 replies
  • 0 likes
  • 731 Views
  • 2 replies
  • 0 likes

Static and stuttering

PlanPremiumAustralia DeviceiPhoneOperating System iOSHas anyone noticed sometimes a song has like static and stuttering in parts of it? I play it a few times and it always happens in the same spot. Then I close the app and reopen then it is ok? Frust...

  • Casual Listener
  • Plan Premium Australia   Device iPhone Operating System   iOS Has anyone noticed sometimes a song has like static and stuttering in parts of it? I play it a few times and it always...
  • MarkCole0401
  • Regular
  • 452 Views
  • 2 replies
  • 0 likes
  • 452 Views
  • 2 replies
  • 0 likes