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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35904 Views

40 replies

10 likes

  • 35904 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101173 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1248 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298117 Views

61 replies

16 likes

  • 298117 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125426 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Shuffle Not Working Properly

PlanPremiumCountryUnited States DeviceiPhone 7 PlusOperating SystemiOS 12.0.1 My Question or IssueIn the past, when I shuffled my music, it would play a randomization of ALL the music in my library. Now when I go to “Songs” and hit “Shuffle Play”, it...

Casual Listener

Plan Premium Country United States   Device iPhone 7 Plus Operating System iOS 12.0.1   My Question or Issue In the past, when I shuffled my music, it would play a randomization ...

DevinRFarr

Casual Listener

565 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify forwarding automatically with Ford Sync 1

PlanPremiumCountryNetherlands DeviceiPhone XS, iPhone X, iPhone 8, iPhone 7Operating SystemiOS 12 My Question or IssueRecently got a new car (Ford Focus) with Sync 1.0, only possability to connect a iPhone is through USB. When connected it plays song...

Newbie

Plan Premium Country Netherlands  Device iPhone XS, iPhone X, iPhone 8, iPhone 7 Operating System iOS 12   My Question or Issue Recently got a new car (Ford Focus) with Sync 1.0, ...

Peter

Spotify Legend

1652 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Automatic Download of songs (playlist) after switching iPhone not happening

Plan - Premium / Country - GermanyDevice (iPhone XS Max) / Operating System (iOS 12.0) My Question or Issue: Hi Spotify-Community! I am using Spotify since many years and recently switched to the iPhone XS Max. All my playlists are there, but unfortu...

Newbie

Plan - Premium / Country - Germany Device (iPhone XS Max) / Operating System (iOS 12.0)   My Question or Issue:  Hi Spotify-Community!   I am using Spoti...

Peter

Spotify Legend

2100 Views

1 replies

0 likes

Download mode doesn't work
Download Playlists
iPhone offline
Offline availability not working
  • 2100 Views
  • 1 replies
  • 0 likes

Superuser Contribution CarPlay limiting lists to 200 items REALLY REALLY upset

Well.. first of all sorry for my 'bad' english as i am French Canadian i just got a brand new Nissan Murano 2018 and 'was' happy to think all the musici would listen in my car with my new Iphone 8 and my new family account i just paid for my son and ...

Newbie

Well.. first of all sorry for my 'bad' english as i am French Canadian   i just got a brand new Nissan Murano 2018 and 'was' happy to think all the music i would listen in my car with my new ...

Peter

Spotify Legend

2817 Views

1 replies

1 likes

  • 2817 Views
  • 1 replies
  • 1 likes

Superuser Contribution Ecualizer iOS 12.0 and AirPlay

PlanPremiumCountryEcuador DeviceiPhone XOperating SystemiOS 12.0 My Question or Issue

Casual Listener

Plan Premium Country Ecuador   Device iPhone X Operating System iOS 12.0   My Question or Issue  

Peter

Spotify Legend

803 Views

2 replies

1 likes

  • 803 Views
  • 2 replies
  • 1 likes

New radio function Spotify don’t working.

The new radio function on the search tab isn’t working. I try to touch the radio play button but nothing happens with genre radio.

Visitor

The new radio function on the search tab isn’t working. I try to touch the radio play button but nothing happens with genre radio.   

user-removed

Not applicable

581 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Can’t play podcasts suddenly.

It was playing fine the other day at but when I select my podcast the play button is un paused but no progress in the track is made. Clean restart done on my phone. Reinstalled spotify and cleaned cashe. Yes my volume is up. iPhone 5 version iOS 12.0...

Newbie

It was playing fine the other day at but when I select my podcast the play button is un paused but no progress in the track is made.    Clean restart done on my phone.  Reinstalled ...

Peter

Spotify Legend

1681 Views

1 replies

1 likes

  • 1681 Views
  • 1 replies
  • 1 likes

Sharing songs to IG stories - just opens up log in page?

PlanPremiumCountryUSA DeviceiPhone 6Operating SystemiOS 12.0.1 My Question or IssueWhen I try to share a song to my instagram stories, it opens the instagram log in page (depsiteme being logged into my account on my phone already) and then after I lo...

Casual Listener

  Plan Premium Country USA   Device iPhone 6 Operating System iOS 12.0.1   My Question or Issue When I try to share a song to my instagram stories, it opens the instagram l...

SCAL86

Casual Listener

1385 Views

5 replies

2 likes

  • 1385 Views
  • 5 replies
  • 2 likes

Will play every artist but one on iPhone 6a

Iphone 6spremium trial (basically signed up and didn’t even realize there was a free trial at first) issue: I can download any album or play any artist and listen offline/online except for one: artist: mike stud when downloaded it has the green box w...

Visitor

Iphone 6s premium trial (basically signed up and didn’t even realize there was a free trial at first)   issue: I can download any album or play any artist and listen offline/online except for...

user-removed

Not applicable

754 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!! No Radio or Browse Bar Shown on Premium

PlanPremiumCountry TurkeyDevice(iPhone SE, iPad Pro 9.7)Operating System(iOS 12.0.1) My Question or Issue My browse and radio tabs are missing even though I’m a premium user. I’ve read that those features are disabled for free users but like I’ve sai...

Newbie

  Plan Premium Country  Turkey Device (iPhone SE, iPad Pro 9.7) Operating System (iOS 12.0.1)   My Question or Issue  My browse and radio tabs are missing even though I...

Keanu_C

Community Legend

896 Views

1 replies

0 likes

premium tabs
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  • 1 replies
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Some songs don’t reproduce in my iPhone

PlanpremiunCOLOMBIA Device(iPhone 8Operating SystemIos 10 My Question or Issue Some songs in my Spotify are not Reproducing. They look like it had been downloaded in my iPhone. This is in online mode

Casual Listener

Plan premiun COLOMBIA    Device (iPhone 8 Operating System Ios 10   My Question or Issue  Some songs in my Spotify are not Reproducing.  They look like it had been ...

Loxer

Community Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Remove Downloaded Song From Device

PlanPremium Device(iPhone 6)Operating System(iOS 12) My Question or Issue Hello, I am new to Spotify and was wondering if anyone knew how to remove a single downloaded song from iPhone device to free up space but not remove it from a playlist? Thanks

Regular

  Plan Premium   Device (iPhone 6) Operating System (iOS 12)   My Question or Issue  Hello,    I am new to Spotify and was wondering if anyone knew how to re...

Loxer

Community Legend

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Spotify Queue

So I’m having this issue on my 6th gen ipad with queues. When I queue songs, the last song i queued will go invisible and I can’t see it and sometimes when i move it, it will just go back to the bottom, I have an image attached lol. Even though it is...

Newbie

So I’m having this issue on my 6th gen ipad with queues. When I queue songs, the last song i queued will go invisible and I can’t see it and sometimes when i move it, it will just go back to the bott...

Loxer

Community Legend

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

Certain playlists won't sync when adding new songs

PlanPremiumCountryNorwayDevice iPhone 6sOperating SystemiOS 12.0.1 My Question or Issue Hi, I am having trouble with playlists that will not sync, this happens regularly to certain playlists. I add songs, but they do not show up in the lists. Sometim...

Newbie

Plan Premium Country Norway Device  iPhone 6s Operating System iOS 12.0.1  My Question or Issue  Hi,   I am having trouble with playlists that will not sync, this happe...

425 Views

0 replies

1 likes

  • 425 Views
  • 0 replies
  • 1 likes

Some songs don’t reproduce in my iphone

premiumFree/PremiumCOLOMBIA iphone 8ios10 My Question or Issue I can’t hear certain songs in mode online, it don’t reproduce in my iPhone

Casual Listener

premium Free/Premium COLOMBIA   iphone 8 ios10   My Question or Issue  I can’t hear certain songs in mode online, it don’t reproduce in my iPhone 

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
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Play na música importada passa pra frente

PlanPremiumCountry BrasilDeviceiPhone 6SOperating SystemiOS 12 My Question or Issue Eu importei algumas músicas do computador para o iPhone via iTunes, então eu as importei para o Spotify e consigo ouvir normalmente, porém ao pausar a música e retoma...

Visitor

Plan Premium Country  Brasil Device iPhone 6S Operating System iOS 12   My Question or Issue  Eu importei algumas músicas do computador para o iPhone via iTunes, então eu as ...

555 Views

0 replies

0 likes

  • 555 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Family

I was just wondering, with a Spotify family plan can the users on the plan listen to different music at the same time while on wifi?

Casual Listener

I was just wondering, with a Spotify family plan can the users on the plan listen to different music at the same time while on wifi?

Maxim

Spotify Star

578 Views

1 replies

0 likes

  • 578 Views
  • 1 replies
  • 0 likes

Spotify won’t update to new premium version

PlanFree/PremiumCountry DeviceiPhone 8+Operating SystemiOS 12.0.1 The new update for premium users just dropped but my Spotify hasn’t updated yet. Any ideas?

Newbie

Plan Free/Premium Country   Device iPhone 8+ Operating System iOS 12.0.1   The new update for premium users just dropped but my Spotify hasn’t updated yet. Any ideas?  

Maxim

Spotify Star

623 Views

1 replies

0 likes

  • 623 Views
  • 1 replies
  • 0 likes

Can’t link Spotify to Instagram Stories

Plan : PremiumDevice : Iphone 6s (iOS 12)country / Malaysia Why can’t I share my Spotify to Instagram Story? Whenever I do that they’ll direct me to my logged out Instagram. after I logged back in, I can’t even share my Spotify song. Please help this

Casual Listener

Plan : Premium Device : Iphone 6s (iOS 12) country / Malaysia   Why can’t I share my Spotify to Instagram Story? Whenever I do that they’ll direct me to my logged out Instagram. after I logg...

ElsaNatalia16

Casual Listener

1872 Views

4 replies

5 likes

  • 1872 Views
  • 4 replies
  • 5 likes

Endless artist radio doesn’t work do every artist

For some artists I see the artist radio option but cannot click on it. Why not? See attached picture.

Roadie

For some artists I see the artist radio option but cannot click on it. Why not? See attached picture.  

459 Views

0 replies

0 likes

  • 459 Views
  • 0 replies
  • 0 likes