Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43348 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
108990 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Casual Listener
437734 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Casual Listener
301864 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryGermanyDeviceiPhone 7Operating SystemiOS 12 My Question or Issue I am a frequent listener to the Discovery Weekly Playlist. This is one of the Playlists I like to listen sometimes without shuffle, but for some reason I do not have t...
Plan Premium Country Germany Device iPhone 7 Operating System iOS 12 My Question or Issue I am a frequent listener to the Discovery Weekly Playlist. This is one of the Playlist...
Newbie
1971 Views
3 replies
0 likes
Hey everyone,Recently I started noticing a downgrade in quality from time to time, when I am going to work, and listening to music with my Airpods. I can hear that I am not in 320kbps anymore, but in 256kbps, or less. I can hear a nasty saturation in...
Hey everyone, Recently I started noticing a downgrade in quality from time to time, when I am going to work, and listening to music with my Airpods. I can hear that I am not in 320kbps anymore, bu...
Casual Listener
633 Views
2 replies
0 likes
Recently, my Spotify app changed, and now, when I search for a particular song and pull up dozens of covers by different groups, Spotify won't play the SONGS list. Instead it plays one song, then jumps to a whole different playlist. How do I fix it? ...
Recently, my Spotify app changed, and now, when I search for a particular song and pull up dozens of covers by different groups, Spotify won't play the SONGS list. Instead it plays one song, then jum...
431 Views
0 replies
0 likes
My Question or IssueThe newly updated layout only gives me access to several albums that were pre-selected based on my listening history. What about a list of all new releases? PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 12.0.1
My Question or Issue The newly updated layout only gives me access to several albums that were pre-selected based on my listening history. What about a list of all new releases? Plan Premi...
539 Views
0 replies
4 likes
PlanFreeCountry USADeviceiPhone 7Operating SystemiOS 12 My Question or Issue When the quick blurb about tapping to watch the video to get 30 minutes of ad-free music comes up, I tap on Watch Video, and then it goes right to the next song in my playli...
Plan Free Country USA Device iPhone 7 Operating System iOS 12 My Question or Issue When the quick blurb about tapping to watch the video to get 30 minutes of ad-free...
698 Views
0 replies
0 likes
PlanPremium Country New Zealand DeviceiPhone 8s My Question or Issue: Good Evening! I have recently logged out of my Spotify, to long in again w Facebook. I had Spotify premium which is free w the package from my service provider (previously utilised...
Plan Premium Country New Zealand Device iPhone 8s My Question or Issue: Good Evening! I have recently logged out of my Spotify, to long in again w Fa...
Newbie
1427 Views
8 replies
2 likes
PlanPremiumuS DeviceiPhone 8 PlusOperating SystemiOS 12 Whenever scrolling down through a list of songs, and I touch to stop the scrolling, if my tap happens to occur on a song, it will start playing that song. Normally when scrolling a tap should on...
Plan Premium uS Device iPhone 8 Plus Operating System iOS 12 Whenever scrolling down through a list of songs, and I touch to stop the scrolling, if my tap happens to occu...
Music Fan
1585 Views
1 replies
2 likes
PlanPremium DeviceApplies to all devices Operating SystemAll OSes. My Question or IssueI'm one of the power users I suppose -- I love 'Discover Weekly'and the 'Discover' to find music. When I find good songs, I add them to Playlists. If I'm adding a ...
Plan Premium Device Applies to all devices Operating System All OSes. My Question or Issue I'm one of the power users I suppose -- I love 'Discover Weekly'a...
Music Fan
629 Views
1 replies
1 likes
I have a premium account and I want to only add an album to my library. I dont want to download it to my phone, but I keep getting the message that I've reached the 10000 limit. (no more room in your library message) Liking albums counts to that 10k ...
I have a premium account and I want to only add an album to my library. I dont want to download it to my phone, but I keep getting the message that I've reached the 10000 limit. (no more room in your...
Music Fan
713 Views
1 replies
0 likes
I am using my iPhone X and Macbook Pro. When I try to get local files downloaded onto my phone, nothing pops up. I am connected to the same network, so what do I do?
I am using my iPhone X and Macbook Pro. When I try to get local files downloaded onto my phone, nothing pops up. I am connected to the same network, so what do I do?
Music Fan
443 Views
1 replies
0 likes
Plan PremiumFree/PremiumCountry USA Device iPhone 6 Operating System iOS 11xx My Question or IssueBest of artists, Jump back in, Made for (you), Mood, In for the Night, etc. etc. I don't want to see any of the junk - it's just in the way. Any way to ...
Plan Premium Free/Premium Country USA Device iPhone 6 Operating System iOS 11xx My Question or Issue Best of artists, Jump back in, Made for (you),...
Music Fan
592 Views
1 replies
0 likes
Hulu + Spotify PlanPremium SubscriptionUnited States Device: IPhone 8Operating SystemiOS 12.0.1 My Question or IssueOn spoitify, I have the songs and playlists downloaded, but when I go to listen offline, nothing happens or plays. All of the songs ha...
Hulu + Spotify Plan Premium Subscription United States Device: IPhone 8 Operating System iOS 12.0.1 My Question or Issue On spoitify, I have the songs and playlists dow...
529 Views
0 replies
0 likes
Seems like a pretty stupid question for me to ask but is there no download song button in spotify? I have tried spotify premium for 7 days and I realyy want to subscribe right now and swtich to spotify but the problem is I don't know how to download ...
Seems like a pretty stupid question for me to ask but is there no download song button in spotify? I have tried spotify premium for 7 days and I realyy want to subscribe right now and swtich to spoti...
Music Fan
3081 Views
2 replies
0 likes
everythings fine but if i connect via usb with the car it keeps skipping the songs on loop. A single song workaround: If i start to play the song with device unplugged and after 4-5 seconds into the song I plug it into the usb port then i can listen ...
everythings fine but if i connect via usb with the car it keeps skipping the songs on loop. A single song workaround: If i start to play the song with device unplugged and after 4-5 seconds int...
1643 Views
0 replies
1 likes
Hi, This search-error thing has been goin on for months now.Most of the time when i try to search in the app it just says "Error occurred, try again". It works fine on my MacBook with the latest OS and Spotify app. Whats going on? i use search for li...
Hi, This search-error thing has been goin on for months now. Most of the time when i try to search in the app it just says "Error occurred, try again". It works fine on my MacBook with the ...
Casual Listener
2456 Views
3 replies
0 likes
DeviceiPhone 8Operating SystemiOS 12 My IssueWhen connected to bluetooth I first have to disconnect from the bluetooth device before I'm able to select a Spotify Connect device.
Device iPhone 8 Operating System iOS 12 My Issue When connected to bluetooth I first have to disconnect from the bluetooth device before I'm able to select a Spotify Connect device.
360 Views
0 replies
0 likes
PlanFreeCountry: US Device(iPhone 7)Operating System(iOS 10) My Question or IssueIn my spotify playlsit, there are some songs which are played frequently, while others are played after a long time. I always listen to spotify on Shuffle play. Can some...
Plan Free Country: US Device (iPhone 7) Operating System (iOS 10) My Question or Issue In my spotify playlsit, there are some songs which are played frequently, while others a...
Casual Listener
1043 Views
6 replies
0 likes
PlanFreeCountryUSADevice(iPhone SE)Operating System(iOS 12.01) My Question or Issue Why do the different versions of Spotify act differently? On my computer I can pick individual songs from my playlist and repeat or shuffle etc. them. That’s why I pr...
Plan Free Country USA Device (iPhone SE) Operating System (iOS 12.01) My Question or Issue Why do the different versions of Spotify act differently? On my computer I can ...
Composer
603 Views
1 replies
0 likes
I can't see my charts option on the app for some reason for 2 days already. any help? i can see only 'Home' 'Search' and 'Your library' charts are missing between the home and the search tab
I can't see my charts option on the app for some reason for 2 days already. any help? i can see only 'Home' 'Search' and 'Your library' charts are missing between the home and the sea...
Music Fan
10920 Views
2 replies
0 likes
Since a few days I expirience a behaviour that is new to me. When played an Album on my phone, my ipad syncs to the same last played song on my phone and vice versa. I use my phone to listen to Audiobooks while on my way from and to work and my ipda ...
Since a few days I expirience a behaviour that is new to me. When played an Album on my phone, my ipad syncs to the same last played song on my phone and vice versa. I use my phone ...
Composer
537 Views
1 replies
1 likes
