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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35908 Views

40 replies

10 likes

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  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101189 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1248 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298119 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125430 Views

19 replies

38 likes

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Disable “This Is: Artist”

PlanPremiumCountry United StatesDeviceiPhone 7Operating System(iOS 10) My Question or Issue Is there a way to disable Spotify’s “This Is..” playlists. When I hit “Shuffle Play” on an artist it’s because I want to mix their entire catalogue not just w...

Casual Listener

Plan Premium Country  United States Device iPhone 7 Operating System (iOS 10)   My Question or Issue  Is there a way to disable Spotify’s “This Is..” playlists. When I hit “S...

406 Views

0 replies

1 likes

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Superuser Contribution can't edit a collaborative playlist

PlanFreeDeviceiPhone 6 My Question or Issue A friend sent me a collaborative list from his Android phone. When I open the link he sent me it opens on my Spotify app on my iphone but I can't add songs. It only has "preview". We both use the free versi...

Newbie

Plan Free Device iPhone 6  My Question or Issue   A friend sent me a collaborative list from his Android phone. When I open the link he sent me it opens on my Spotify app on my i...

swainjo

Newbie

957 Views

2 replies

0 likes

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Updated IOS and its now a blank screen

PlanFree/PremiumCountry NZ Device(iPhone 7Operating System(iOS 12.01 My Question i updated IOS and now can only see the attached screen. I can’t seem to type or enter anything in either

Newbie

Plan Free/Premium Country NZ   Device (iPhone 7 Operating System (iOS 12.01   My Question i updated IOS and now can only see the attached screen. I can’t seem to type or enter anyt...

Loxer

Community Legend

1792 Views

1 replies

0 likes

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Update roll out new features for premium Oktober 2018

Why is Spotify anouncing the new features with a video and a great press article when the update is not showing up on iPhone or iPad? A friend of mine has an Android and he has the new feature already? This is axactlay the reason why I have an iPhone...

Casual Listener

Why is Spotify anouncing the new features with a video and a great press article when the update is not showing up on iPhone or iPad?    A friend of mine has an Android and he has the new...

fankny212

Casual Listener

791 Views

4 replies

0 likes

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Can’t play new artist radio

I’m PlanPremiumCountry US DeviceiPhone 8 My Question or IssueMost artist radios play but some do not. Look at this picture. Why won’t some play?

Roadie

I’m  Plan Premium Country  US   Device iPhone 8   My Question or Issue Most artist radios play but some do not. Look at this picture. Why won’t some play?   &...

Npostman

Roadie

878 Views

3 replies

0 likes

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Sync problem between iOS app and mac desktop player vice versa

I want that when I listen on the Spotify desktop app (Mac OS) that my iphone (SE) app remembers where I left off listening. And vice versa, even if I have listened via the iphone app, I want the desktop app to continue where I left off. But he does n...

Regular

I want that when I listen on the Spotify desktop app (Mac OS) that my iphone (SE) app remembers where I left off listening. And vice versa, even if I have listened via the iphone app, I want the desk...

erwinhillywood

Regular

763 Views

2 replies

0 likes

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Superuser Contribution Trouble playing a playlist

PlanPremiumCountry The NetherlandsDeviceIpad miniOperating SystemiOS 10, I guess My Question or Issue I've made a playlist a long time ago. Usually when I listen to it, if it is on shuffle or not, it works how I like it and the way it is supposed to ...

Newbie

Plan Premium Country  The Netherlands Device Ipad mini Operating System iOS 10, I guess   My Question or Issue   I've made a playlist a long time ago. Usually when I listen ...

Peter

Spotify Legend

479 Views

1 replies

0 likes

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can i only download certain artist radios offline?

just wondering if only certain artist radios are downloadable? see screenshots below

Newbie

  just wondering if only certain artist radios are downloadable? see screenshots below 🙂      

Tsunamia

Newbie

912 Views

2 replies

1 likes

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  • 1 likes

Superuser Contribution Half of my songs won't play

About half of my songs won't play when they are shuffled and it forces me to waste a skip, any way to fix this?PlanFreeCountry USDeviceIphone 7Operating SystemIOS 12

Casual Listener

About half of my songs won't play when they are shuffled and it forces me to waste a skip, any way to fix this? Plan Free Country  US Device Iphone 7 Operating System IOS 12  

Peter

Spotify Legend

2080 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution I cant play a certain song on my phone

PlanPremiumCountry United StatesDeviceiPhone SEOperating SystemiOS 12 My Question or Issue I’m having trouble playing a certain song on spotify. I can do anything on it (such as saving it to a playlist or viewing album etc), but i cant play the song....

Casual Listener

Plan Premium Country  United States Device iPhone SE Operating System iOS 12   My Question or Issue  I’m having trouble playing a certain song on spotify. I can do anything o...

Peter

Spotify Legend

587 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Says it is downloaded...but does not show up on downloaded list?

PlanPremiumCountry USADevice(iPhone 6s) My Question or Issue So I have never had this issue before but I have went to "download" albums and it will immedicately say "downloaded" and show the green arow indicating that it is ready to play offline. Whe...

Newbie

Plan Premium Country  USA Device (iPhone 6s)     My Question or Issue  So I have never had this issue before but I have went to "download" albums and it will immedicately...

350 Views

0 replies

0 likes

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Half songs are gone after turning "offline" mode on

PlanPremium (iPhone 6s)Operating System(iOS 10) My Question or Issue So basically, I have a couple playlists that I have created and I got one of them fully downloaded on my phone. So the issue is that when I go offline some of the songs just disappe...

Casual Listener

Plan Premium   (iPhone 6s) Operating System (iOS 10)   My Question or Issue  So basically, I have a couple playlists that I have created and I got one of them fully downloaded ...

vovaw

Casual Listener

1329 Views

3 replies

0 likes

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Can’t change playlist name

PlanPremiumCountrySwedenDeviceiPhone XOperating SystemiOS 12.0.1 My Question or Issue Since the last update it’s not possible to change name for new or existing playlists.When I get to the name change screen, the x (for delete) does nothing.

Casual Listener

  Plan Premium Country Sweden Device iPhone X Operating System iOS 12.0.1     My Question or Issue  Since the last update it’s not possible to change name for new or e...

385 Views

0 replies

0 likes

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[CarPlay] Your Library Tab Removed

It appears that the 'Your Library' tab has been removed completely when using Apple CarPlay. This is incredibly frustrating as there is no way to select any media saved from my library, such as Podcasts. I can only choose from my 'Recently Played' no...

Newbie

It appears that the 'Your Library' tab has been removed completely when using Apple CarPlay.  This is incredibly frustrating as there is no way to select any media saved from my library, such as...

407 Views

0 replies

0 likes

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Ipod 2nd generation

I have been running Spotify very successfully on an Ipod Touch 2nd gen on IOS 5.1.1 for a very long time. However, although the ipod is connected to my wifi, whenever I use Spotify, it says Spotify is connecting constantly and cannot search etc while...

Casual Listener

I have been running Spotify very successfully on an Ipod Touch 2nd gen  on IOS 5.1.1 for a very long time. However, although the ipod is connected to my wifi, whenever I use Spotify, it says Spo...

1239 Views

0 replies

0 likes

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Shuffle button disappeared after update

Premium DeviceIphone 7 ios 12My Question or Issue Shuffle button is gone after the new update

Regular

Premium     Device Iphone 7 ios 12 My Question or Issue   Shuffle button is gone after the new update  

brokenbeatnik

Newbie

2433 Views

4 replies

0 likes

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Superuser Contribution spotify function

PlanPremiumCountry GermanyDevice(iPhone 7)Operating System(iOS 12.0.1) My Question or Issue I've a problem since yesterday. When i'm searching an artist for example Post Malone and click "show all songs", i'm listening to the first one..but when i wa...

Casual Listener

Plan Premium Country  Germany Device (iPhone 7) Operating System (iOS 12.0.1)   My Question or Issue  I've a problem since yesterday. When i'm searching an artist for example...

Peter

Spotify Legend

1027 Views

4 replies

0 likes

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Superuser Contribution Searched song no longer plays next songs with same title in results?

In previous versions of spotify, whenever you searched a song and played it, the next search result in the list would automatically play. After an update, now everytime I play a search result it plays me a radio station based on the song instead of n...

Newbie

In previous versions of spotify, whenever you searched a song and played it, the next search result in the list would automatically play. After an update, now everytime I play a search result it play...

Peter

Spotify Legend

878 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Music goes on pause continuously

PlanPremiumsCountry ItalyDeviceIPHONE 8Operating SystemIOS 12.01 My Question or IssueHello everyone,it's been 2 days since when I play songs (even playlists downloaded to be listened to off line) Spotify pauses alone. Sometimes pressing play several ...

Casual Listener

Plan Premiums Country  Italy Device IPHONE 8 Operating System IOS 12.01   My Question or Issue Hello everyone, it's been 2 days since when I play songs (even playlists downloaded...

Peter

Spotify Legend

537 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Listas continuas

Cómo hago para reproducir una lista que yo elija, después de otra lista?Las tengo en la misma carpeta, pero una vez que termina una lista, no continúa la siguiente. Gracias

Newbie

    Cómo hago para reproducir una lista que yo elija, después de otra lista? Las tengo en la misma carpeta, pero una vez que termina una lista, no continúa la siguiente. Gracias

Peter

Spotify Legend

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes