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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35669 Views

40 replies

10 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

100883 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1238 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

297947 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125349 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Spotify "30 minutes of ad-free doesn't work

PlanFreeCountry USADeviceiPhone 7Operating SystemiOS 12 My Question or Issue When the quick blurb about tapping to watch the video to get 30 minutes of ad-free music comes up, I tap on Watch Video, and then it goes right to the next song in my playli...

Newbie

Plan Free Country  USA Device iPhone 7 Operating System iOS 12   My Question or Issue  When the quick blurb about tapping to watch the video to get 30 minutes of ad-free...

685 Views

0 replies

0 likes

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Disappearing “browser” and “radio” options

PlanPremium Country New Zealand DeviceiPhone 8s My Question or Issue: Good Evening! I have recently logged out of my Spotify, to long in again w Facebook. I had Spotify premium which is free w the package from my service provider (previously utilised...

Newbie

Plan Premium   Country  New Zealand    Device iPhone 8s     My Question or Issue: Good Evening! I have recently logged out of my Spotify, to long in again w Fa...

Redro

Newbie

1353 Views

8 replies

2 likes

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  • 8 replies
  • 2 likes

Tap screen to stop scrolling selects song

PlanPremiumuS DeviceiPhone 8 PlusOperating SystemiOS 12 Whenever scrolling down through a list of songs, and I touch to stop the scrolling, if my tap happens to occur on a song, it will start playing that song. Normally when scrolling a tap should on...

Regular

Plan Premium uS   Device iPhone 8 Plus Operating System iOS 12    Whenever scrolling down through a list of songs, and I touch to stop the scrolling, if my tap happens to occu...

rhettdean

Music Fan

1563 Views

1 replies

2 likes

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  • 1 replies
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Library limit reached; how to identify songs already in playlists?

PlanPremium DeviceApplies to all devices Operating SystemAll OSes. My Question or IssueI'm one of the power users I suppose -- I love 'Discover Weekly'and the 'Discover' to find music. When I find good songs, I add them to Playlists. If I'm adding a ...

Music Fan

Plan Premium   Device Applies to all devices    Operating System All OSes.    My Question or Issue I'm one of the power users I suppose -- I love 'Discover Weekly'a...

rhettdean

Music Fan

612 Views

1 replies

1 likes

  • 612 Views
  • 1 replies
  • 1 likes

"no more room in your library" message

I have a premium account and I want to only add an album to my library. I dont want to download it to my phone, but I keep getting the message that I've reached the 10000 limit. (no more room in your library message) Liking albums counts to that 10k ...

Newbie

I have a premium account and I want to only add an album to my library. I dont want to download it to my phone, but I keep getting the message that I've reached the 10000 limit. (no more room in your...

rhettdean

Music Fan

694 Views

1 replies

0 likes

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Local File Trouble

I am using my iPhone X and Macbook Pro. When I try to get local files downloaded onto my phone, nothing pops up. I am connected to the same network, so what do I do?

Newbie

  I am using my iPhone X and Macbook Pro. When I try to get local files downloaded onto my phone, nothing pops up. I am connected to the same network, so what do I do?  

rhettdean

Music Fan

419 Views

1 replies

0 likes

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  • 1 replies
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Spotify for iOS Home Page: How to remove all this junk?

Plan PremiumFree/PremiumCountry USA Device iPhone 6 Operating System iOS 11xx My Question or IssueBest of artists, Jump back in, Made for (you), Mood, In for the Night, etc. etc. I don't want to see any of the junk - it's just in the way. Any way to ...

Casual Listener

Plan Premium Free/Premium Country  USA   Device iPhone 6   Operating System iOS 11xx     My Question or Issue Best of artists, Jump back in, Made for (you),...

rhettdean

Music Fan

574 Views

1 replies

0 likes

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  • 1 replies
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Songs won’t play offline when downloaded

Hulu + Spotify PlanPremium SubscriptionUnited States Device: IPhone 8Operating SystemiOS 12.0.1 My Question or IssueOn spoitify, I have the songs and playlists downloaded, but when I go to listen offline, nothing happens or plays. All of the songs ha...

Newbie

  Hulu + Spotify Plan Premium Subscription United States   Device: IPhone 8 Operating System iOS 12.0.1   My Question or Issue On spoitify, I have the songs and playlists dow...

511 Views

0 replies

0 likes

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Solved!! Is there no DOWNLOAD SONG button?

Seems like a pretty stupid question for me to ask but is there no download song button in spotify? I have tried spotify premium for 7 days and I realyy want to subscribe right now and swtich to spotify but the problem is I don't know how to download ...

Newbie

Seems like a pretty stupid question for me to ask but is there no download song button in spotify? I have tried spotify premium for 7 days and I realyy want to subscribe right now and swtich to spoti...

rhettdean

Music Fan

3065 Views

2 replies

0 likes

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Songs keeps skipping via usb (Ford Focus 2014)

everythings fine but if i connect via usb with the car it keeps skipping the songs on loop. A single song workaround: If i start to play the song with device unplugged and after 4-5 seconds into the song I plug it into the usb port then i can listen ...

Newbie

everythings fine but if i connect via usb with the car it keeps skipping the songs on loop. A single song workaround:  If i start to play the song with device unplugged and after 4-5 seconds int...

1634 Views

0 replies

1 likes

2014
aux
focus
Ford
skipping
usb
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Solved!! Search - An error occurred, try again.

Hi, This search-error thing has been goin on for months now.Most of the time when i try to search in the app it just says "Error occurred, try again". It works fine on my MacBook with the latest OS and Spotify app. Whats going on? i use search for li...

Casual Listener

Hi,   This search-error thing has been goin on for months now. Most of the time when i try to search in the app it just says "Error occurred, try again". It works fine on my MacBook with the ...

Maltin0

Casual Listener

2433 Views

3 replies

0 likes

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Switching from Bluetooth to Spotify connect requires additional step of disconnecting

DeviceiPhone 8Operating SystemiOS 12 My IssueWhen connected to bluetooth I first have to disconnect from the bluetooth device before I'm able to select a Spotify Connect device.

Newbie

Device iPhone 8 Operating System iOS 12  My Issue When connected to bluetooth I first have to disconnect from the bluetooth device before I'm able to select a Spotify Connect device.

348 Views

0 replies

0 likes

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Selection of songs in my playlist

PlanFreeCountry: US Device(iPhone 7)Operating System(iOS 10) My Question or IssueIn my spotify playlsit, there are some songs which are played frequently, while others are played after a long time. I always listen to spotify on Shuffle play. Can some...

Casual Listener

Plan Free Country: US   Device (iPhone 7) Operating System (iOS 10)   My Question or Issue In my spotify playlsit, there are some songs which are played frequently, while others a...

ankushs

Casual Listener

1010 Views

6 replies

0 likes

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Can someone please explain this?

PlanFreeCountryUSADevice(iPhone SE)Operating System(iOS 12.01) My Question or Issue Why do the different versions of Spotify act differently? On my computer I can pick individual songs from my playlist and repeat or shuffle etc. them. That’s why I pr...

Newbie

Plan Free Country USA Device (iPhone SE) Operating System (iOS 12.01)    My Question or Issue  Why do the different versions of Spotify act differently? On my computer I can ...

landonharris88

Composer

590 Views

1 replies

0 likes

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  • 1 replies
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Spotify 'Charts' dissapeared from Iphone App

I can't see my charts option on the app for some reason for 2 days already. any help? i can see only 'Home' 'Search' and 'Your library' charts are missing between the home and the search tab

Music Fan

I can't see my charts option on the app for some reason for 2 days already. any help?   i can see only 'Home' 'Search' and 'Your library'  charts are missing between the home and the sea...

Jacobmarkman

Music Fan

10881 Views

2 replies

0 likes

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Played something on my phone and my ipad syncs - how to turn of?

Since a few days I expirience a behaviour that is new to me. When played an Album on my phone, my ipad syncs to the same last played song on my phone and vice versa. I use my phone to listen to Audiobooks while on my way from and to work and my ipda ...

Regular

Since a few days I expirience a behaviour that is new to me.   When played an Album on my phone, my ipad syncs to the same last played song on my phone and vice versa.   I use my phone ...

landonharris88

Composer

519 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Downloaded music will not sync to iPhone

My Question or IssueI have downloaded some CDs to my music library on my Dell laptop. I see the songs in the local files on the left side of the desktop app. I have created at least five playlists (recreating the same list over and over to get it to ...

Casual Listener

  My Question or Issue I have downloaded some CDs to my music library on my Dell laptop.  I see the songs in the local files on the left side of the desktop app.  I have created at l...

Vespawood

Casual Listener

877 Views

1 replies

0 likes

Local files for Spotify Mobile
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Solved!! Missing Radio and Explore Buttons

Hi everybody, Since a few days my radio and explore buttons have disappeared from the bottom bar on my iphone 8. I already have disconnect my account uninstall the app and push some update of spotify since my problem appeared but i'm unable to get ba...

Casual Listener

Hi everybody,   Since a few days my radio and explore buttons have disappeared from the bottom bar on my iphone 8. I already have disconnect my account uninstall the app and push some update o...

landonharris88

Composer

1172 Views

1 replies

2 likes

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  • 1 replies
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Disable “This Is: Artist”

PlanPremiumCountry United StatesDeviceiPhone 7Operating System(iOS 10) My Question or Issue Is there a way to disable Spotify’s “This Is..” playlists. When I hit “Shuffle Play” on an artist it’s because I want to mix their entire catalogue not just w...

Casual Listener

Plan Premium Country  United States Device iPhone 7 Operating System (iOS 10)   My Question or Issue  Is there a way to disable Spotify’s “This Is..” playlists. When I hit “S...

406 Views

0 replies

1 likes

  • 406 Views
  • 0 replies
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Superuser Contribution can't edit a collaborative playlist

PlanFreeDeviceiPhone 6 My Question or Issue A friend sent me a collaborative list from his Android phone. When I open the link he sent me it opens on my Spotify app on my iphone but I can't add songs. It only has "preview". We both use the free versi...

Newbie

Plan Free Device iPhone 6  My Question or Issue   A friend sent me a collaborative list from his Android phone. When I open the link he sent me it opens on my Spotify app on my i...

swainjo

Newbie

952 Views

2 replies

0 likes

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  • 2 replies
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