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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28428 Views

40 replies

8 likes

  • 28428 Views
  • 40 replies
  • 8 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93182 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

921 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293041 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123334 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Spotify 'Charts' dissapeared from Iphone App

I can't see my charts option on the app for some reason for 2 days already. any help? i can see only 'Home' 'Search' and 'Your library' charts are missing between the home and the search tab

Music Fan

I can't see my charts option on the app for some reason for 2 days already. any help?   i can see only 'Home' 'Search' and 'Your library'  charts are missing between the home and the sea...

Jacobmarkman

Music Fan

10838 Views

2 replies

0 likes

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Played something on my phone and my ipad syncs - how to turn of?

Since a few days I expirience a behaviour that is new to me. When played an Album on my phone, my ipad syncs to the same last played song on my phone and vice versa. I use my phone to listen to Audiobooks while on my way from and to work and my ipda ...

Regular

Since a few days I expirience a behaviour that is new to me.   When played an Album on my phone, my ipad syncs to the same last played song on my phone and vice versa.   I use my phone ...

landonharris88

Composer

504 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Downloaded music will not sync to iPhone

My Question or IssueI have downloaded some CDs to my music library on my Dell laptop. I see the songs in the local files on the left side of the desktop app. I have created at least five playlists (recreating the same list over and over to get it to ...

Casual Listener

  My Question or Issue I have downloaded some CDs to my music library on my Dell laptop.  I see the songs in the local files on the left side of the desktop app.  I have created at l...

Vespawood

Casual Listener

877 Views

1 replies

0 likes

Local files for Spotify Mobile
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Solved!! Missing Radio and Explore Buttons

Hi everybody, Since a few days my radio and explore buttons have disappeared from the bottom bar on my iphone 8. I already have disconnect my account uninstall the app and push some update of spotify since my problem appeared but i'm unable to get ba...

Casual Listener

Hi everybody,   Since a few days my radio and explore buttons have disappeared from the bottom bar on my iphone 8. I already have disconnect my account uninstall the app and push some update o...

landonharris88

Composer

1162 Views

1 replies

2 likes

  • 1162 Views
  • 1 replies
  • 2 likes

Disable “This Is: Artist”

PlanPremiumCountry United StatesDeviceiPhone 7Operating System(iOS 10) My Question or Issue Is there a way to disable Spotify’s “This Is..” playlists. When I hit “Shuffle Play” on an artist it’s because I want to mix their entire catalogue not just w...

Casual Listener

Plan Premium Country  United States Device iPhone 7 Operating System (iOS 10)   My Question or Issue  Is there a way to disable Spotify’s “This Is..” playlists. When I hit “S...

402 Views

0 replies

1 likes

  • 402 Views
  • 0 replies
  • 1 likes

Superuser Contribution can't edit a collaborative playlist

PlanFreeDeviceiPhone 6 My Question or Issue A friend sent me a collaborative list from his Android phone. When I open the link he sent me it opens on my Spotify app on my iphone but I can't add songs. It only has "preview". We both use the free versi...

Newbie

Plan Free Device iPhone 6  My Question or Issue   A friend sent me a collaborative list from his Android phone. When I open the link he sent me it opens on my Spotify app on my i...

swainjo

Newbie

936 Views

2 replies

0 likes

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  • 2 replies
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Updated IOS and its now a blank screen

PlanFree/PremiumCountry NZ Device(iPhone 7Operating System(iOS 12.01 My Question i updated IOS and now can only see the attached screen. I can’t seem to type or enter anything in either

Newbie

Plan Free/Premium Country NZ   Device (iPhone 7 Operating System (iOS 12.01   My Question i updated IOS and now can only see the attached screen. I can’t seem to type or enter anyt...

Loxer

Community Legend

1771 Views

1 replies

0 likes

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  • 1 replies
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Update roll out new features for premium Oktober 2018

Why is Spotify anouncing the new features with a video and a great press article when the update is not showing up on iPhone or iPad? A friend of mine has an Android and he has the new feature already? This is axactlay the reason why I have an iPhone...

Casual Listener

Why is Spotify anouncing the new features with a video and a great press article when the update is not showing up on iPhone or iPad?    A friend of mine has an Android and he has the new...

fankny212

Casual Listener

758 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Can’t play new artist radio

I’m PlanPremiumCountry US DeviceiPhone 8 My Question or IssueMost artist radios play but some do not. Look at this picture. Why won’t some play?

Roadie

I’m  Plan Premium Country  US   Device iPhone 8   My Question or Issue Most artist radios play but some do not. Look at this picture. Why won’t some play?   &...

Npostman

Roadie

853 Views

3 replies

0 likes

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  • 3 replies
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Sync problem between iOS app and mac desktop player vice versa

I want that when I listen on the Spotify desktop app (Mac OS) that my iphone (SE) app remembers where I left off listening. And vice versa, even if I have listened via the iphone app, I want the desktop app to continue where I left off. But he does n...

Regular

I want that when I listen on the Spotify desktop app (Mac OS) that my iphone (SE) app remembers where I left off listening. And vice versa, even if I have listened via the iphone app, I want the desk...

erwinhillywood

Regular

743 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Trouble playing a playlist

PlanPremiumCountry The NetherlandsDeviceIpad miniOperating SystemiOS 10, I guess My Question or Issue I've made a playlist a long time ago. Usually when I listen to it, if it is on shuffle or not, it works how I like it and the way it is supposed to ...

Newbie

Plan Premium Country  The Netherlands Device Ipad mini Operating System iOS 10, I guess   My Question or Issue   I've made a playlist a long time ago. Usually when I listen ...

Peter

Spotify Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
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can i only download certain artist radios offline?

just wondering if only certain artist radios are downloadable? see screenshots below

Newbie

  just wondering if only certain artist radios are downloadable? see screenshots below 🙂      

Tsunamia

Newbie

898 Views

2 replies

1 likes

  • 898 Views
  • 2 replies
  • 1 likes

Superuser Contribution Half of my songs won't play

About half of my songs won't play when they are shuffled and it forces me to waste a skip, any way to fix this?PlanFreeCountry USDeviceIphone 7Operating SystemIOS 12

Casual Listener

About half of my songs won't play when they are shuffled and it forces me to waste a skip, any way to fix this? Plan Free Country  US Device Iphone 7 Operating System IOS 12  

Peter

Spotify Legend

2069 Views

1 replies

0 likes

  • 2069 Views
  • 1 replies
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Superuser Contribution I cant play a certain song on my phone

PlanPremiumCountry United StatesDeviceiPhone SEOperating SystemiOS 12 My Question or Issue I’m having trouble playing a certain song on spotify. I can do anything on it (such as saving it to a playlist or viewing album etc), but i cant play the song....

Casual Listener

Plan Premium Country  United States Device iPhone SE Operating System iOS 12   My Question or Issue  I’m having trouble playing a certain song on spotify. I can do anything o...

Peter

Spotify Legend

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Says it is downloaded...but does not show up on downloaded list?

PlanPremiumCountry USADevice(iPhone 6s) My Question or Issue So I have never had this issue before but I have went to "download" albums and it will immedicately say "downloaded" and show the green arow indicating that it is ready to play offline. Whe...

Newbie

Plan Premium Country  USA Device (iPhone 6s)     My Question or Issue  So I have never had this issue before but I have went to "download" albums and it will immedicately...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
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Half songs are gone after turning "offline" mode on

PlanPremium (iPhone 6s)Operating System(iOS 10) My Question or Issue So basically, I have a couple playlists that I have created and I got one of them fully downloaded on my phone. So the issue is that when I go offline some of the songs just disappe...

Casual Listener

Plan Premium   (iPhone 6s) Operating System (iOS 10)   My Question or Issue  So basically, I have a couple playlists that I have created and I got one of them fully downloaded ...

vovaw

Casual Listener

1306 Views

3 replies

0 likes

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  • 3 replies
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Can’t change playlist name

PlanPremiumCountrySwedenDeviceiPhone XOperating SystemiOS 12.0.1 My Question or Issue Since the last update it’s not possible to change name for new or existing playlists.When I get to the name change screen, the x (for delete) does nothing.

Casual Listener

  Plan Premium Country Sweden Device iPhone X Operating System iOS 12.0.1     My Question or Issue  Since the last update it’s not possible to change name for new or e...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
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[CarPlay] Your Library Tab Removed

It appears that the 'Your Library' tab has been removed completely when using Apple CarPlay. This is incredibly frustrating as there is no way to select any media saved from my library, such as Podcasts. I can only choose from my 'Recently Played' no...

Newbie

It appears that the 'Your Library' tab has been removed completely when using Apple CarPlay.  This is incredibly frustrating as there is no way to select any media saved from my library, such as...

399 Views

0 replies

0 likes

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Ipod 2nd generation

I have been running Spotify very successfully on an Ipod Touch 2nd gen on IOS 5.1.1 for a very long time. However, although the ipod is connected to my wifi, whenever I use Spotify, it says Spotify is connecting constantly and cannot search etc while...

Casual Listener

I have been running Spotify very successfully on an Ipod Touch 2nd gen  on IOS 5.1.1 for a very long time. However, although the ipod is connected to my wifi, whenever I use Spotify, it says Spo...

1216 Views

0 replies

0 likes

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Shuffle button disappeared after update

Premium DeviceIphone 7 ios 12My Question or Issue Shuffle button is gone after the new update

Regular

Premium     Device Iphone 7 ios 12 My Question or Issue   Shuffle button is gone after the new update  

brokenbeatnik

Newbie

2417 Views

4 replies

0 likes

  • 2417 Views
  • 4 replies
  • 0 likes