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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 49937 Views
  • 15 replies
  • 36 likes
  • 49937 Views
  • 15 replies
  • 36 likes

Student account offline download buttons missing

PlanFree/PremiumCountryHello,i just got the premium students account with free trial and offline/download/follow options are missing. How can I use the app offline with iPhone 6s? My Question or Issue

  • Newbie
  • Plan Free/Premium Country Hello, i just got the premium students account with free trial and offline/download/follow options are missing. How can I use the app offline with iPhone 6s?   &n...
  • Loxer
  • Community Legend
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

Songs are slowed down.

PlanPremiumCountryUSA Device(iPhone 6s)My Question or Issue Ive noticed over the last two days that every song I play is slightly slowed down.. the tempo of each song is slightly slower than normal. I've redownloaded the app, closed other apps I'm no...

  • Newbie
  • Plan Premium Country USA  Device (iPhone 6s) My Question or Issue  Ive noticed over the last two days that every song I play is slightly slowed down.. the tempo of each song is sligh...
  • Loxer
  • Community Legend
  • 25014 Views
  • 1 replies
  • 3 likes
  • 25014 Views
  • 1 replies
  • 3 likes

Spotify and SmartCast

I have a question for anyone. Is anyone else having a problem where in the smartcast Vizio app it shows Spotify as a castable app. But when you click on the app and it opens Spotify, your Tv/or speaker doesn’t show up as a device to select from?

  • Newbie
  • I have a question for anyone. Is anyone else having a problem where in the smartcast Vizio app it shows Spotify as a castable app. But when you click on the app and it opens Spotify, your Tv/or speak...
  • myMarcio
  • Regular
  • 20954 Views
  • 23 replies
  • 11 likes
  • 20954 Views
  • 23 replies
  • 11 likes

(Free Spotify) Playlists - Shuffle Vs. Play

PlanFreeCountryUSA DeviceiPhone7Operating SystemiOS 11.4.1 My Question or Issue I've been using Spotify on my iPhone and I've noticed that some Spotify playlists have a big green button that says either "Shuffle Play" which shuffles all the songs int...

  • Newbie
  • Plan Free Country USA  Device iPhone7 Operating System iOS 11.4.1   My Question or Issue  I've been using Spotify on my iPhone and I've noticed that some Spotify playlists ha...
  • user-removed
  • Not applicable
  • 1183 Views
  • 1 replies
  • 0 likes
  • 1183 Views
  • 1 replies
  • 0 likes

Solved!! 'My Shazam Tracks' Spotify Playlist Issues

Hi there,I have had this issue for a long time and have never had time to look into it properly, until now! The issue is...my tracks (saved on the Shazam app) do not automatically sync to Spotify!! which I'm sure they used to or I could do batches of...

  • Casual Listener
  • Hi there, I have had this issue for a long time and have never had time to look into it properly, until now!   The issue is...my tracks (saved on the Shazam app) do not automatically sync...
  • Loxer
  • Community Legend
  • 19314 Views
  • 2 replies
  • 0 likes
  • Playlists
    Shazam
    syncing
  • 19314 Views
  • 2 replies
  • 0 likes

Recently Played albums disappeared

PlanPremiumCountry USDeviceiPhone6SOperating SystemiOS 11.4.1 My Question or Issue My list of recently played albums/playlists under Your library on the iPhone app has disappeared and is not updating. Is this a known issue? Often rely on this to go b...

  • Casual Listener
  • Plan Premium Country  US Device iPhone6S Operating System iOS 11.4.1   My Question or Issue   My list of recently played albums/playlists under Your library on the iPhone ap...
  • mjordan127
  • Casual Listener
  • 590 Views
  • 2 replies
  • 0 likes
  • 590 Views
  • 2 replies
  • 0 likes

iTunes Playlists Played via Amazon Echo Alexa

My Question or IssueSpofity used to have an option to import iTunes playlists. I don't see that option anymore, although I do see my iTunes playlists that were previously imported are still there. However, I can't get Alexa (Amazon Echo) to play them...

  • Casual Listener
  •   My Question or Issue Spofity used to have an option to import iTunes playlists.  I don't see that option anymore, although I do see my iTunes playlists that were previously imported are...
  • Loxer
  • Community Legend
  • 833 Views
  • 1 replies
  • 0 likes
  • 833 Views
  • 1 replies
  • 0 likes

Browse not working. Albums barely working

PlanFreeCountry SpainDeviceiPhone 5SOperating SystemiOS 11.4.1 My Question or Issue Only some albums are loading properly. Some don’t load at first & load when I tap try again. Others work normally. Everything else seems to be fine, other than I went...

  • Visitor
  • Plan Free Country  Spain Device iPhone 5S Operating System iOS 11.4.1   My Question or Issue  Only some albums are loading properly. Some don’t load at first & load when ...
  • Loxer
  • Community Legend
  • 682 Views
  • 1 replies
  • 0 likes
  • 682 Views
  • 1 replies
  • 0 likes

Bad streaming

I've been having a really bad streaming service lately. I have a premium account and everytime I am in my car, it sounds as if I am playing a really scratched cd... Any help would be appreciated. Thanks.

  • Casual Listener
  •     I've been having a really bad streaming service lately.  I have a premium account and everytime I am in my car, it sounds as if I am playing a really scratched cd...  &nbsp...
  • debbiethetay
  • Newbie
  • 719 Views
  • 4 replies
  • 1 likes
  • 719 Views
  • 4 replies
  • 1 likes

Queue button in top right corner is gone on iPhone

Ever since the new update the queue button that is usually located in the top right corner is gone. Usually when you are on the screen that shows the album art there are three horizontal parallel lines in the top right corner. When clicked this butto...

  • Newbie
  • Ever since the new update the queue button that is usually located in the top right corner is gone. Usually when you are on the screen that shows the album art there are three horizontal parallel lin...
  • buell99x1
  • Newbie
  • 1269 Views
  • 2 replies
  • 0 likes
  • 1269 Views
  • 2 replies
  • 0 likes

Solved!! Multiple Spotify Premium Ending Bugs

PlanFree, (Premium ended about 3 hours ago)Country U.SA.DeviceiPad (Idk which kind)Operating SystemiOS 10 My Question or Issue I experienced multiple bugs when my Spotify Premium 3 month trial ended.I am currently listening to Spotify and before my P...

  • Casual Listener
  • Plan Free, (Premium ended about 3 hours ago) Country  U.SA. Device iPad (Idk which kind) Operating System iOS 10   My Question or Issue  I experienced multiple bugs when my S...
  • Loxer
  • Community Legend
  • 1042 Views
  • 3 replies
  • 0 likes
  • 1042 Views
  • 3 replies
  • 0 likes

Playlist new format

The format totally changed. I can't get to my normal site. It has my playlist name but no songs in it.I'm using a iPhone 7

  • Newbie
  •    The format totally changed. I can't get to my normal site. It has my playlist name but no songs in it. I'm  using a iPhone 7
  • Loxer
  • Community Legend
  • 430 Views
  • 1 replies
  • 0 likes
  • 430 Views
  • 1 replies
  • 0 likes

Storage bar

iOS 10 My Question or Issue what does the blue bar mean ? What does the blue bar stand for ?

EE93BF81-FD4C-4FC5-8CCF-7A890B840C1B.jpeg
  • Newbie
  •   iOS 10   My Question or Issue what does the blue bar mean ?   What does the blue bar stand for ?  
  • Loxer
  • Community Legend
  • 2148 Views
  • 1 replies
  • 0 likes
  • Other
  • 2148 Views
  • 1 replies
  • 0 likes

Spotify still uses data while ofline

Hi so I have the iPhone 6s and Spotify never did this before but recently in the last week it started using data for my playlist I’ve downloaded offline. I specifically have gone to settings to turn off cellular data for the Spotify app and everythin...

  • Newbie
  • Hi so I have the iPhone 6s and Spotify never did this before but recently in the last week it started using data for my playlist I’ve downloaded offline. I specifically have gone to settings to turn ...
  • Loxer
  • Community Legend
  • 2214 Views
  • 1 replies
  • 0 likes
  • Data usage.
    Help
    iphone
    Spotify
    Usage
  • 2214 Views
  • 1 replies
  • 0 likes

ios missing spotify search feature

Premium StudentUnited States iphone 7 - ios 11.4.1 - Spotify Version 8.4.67 Hi my name is Cody, I have been a spotify premium user for several months now and I’m the only person I know who doesn’t have the new spotify search feature. When I go to set...

  • Newbie
  • Premium Student United States   iphone 7 - ios 11.4.1 - Spotify Version 8.4.67   Hi my name is Cody, I have been a spotify premium user for several months now and I’m the only person I...
  • Loxer
  • Community Legend
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

This survey

I found a link to a surveymonkey survey that says if you fill it out, you’ll get free Premium REDACTED. It seems pretty legit, but I’m still skeptical on it. Does anyone know if it is legit, or where it came from? I recently got an ad on Spotify abou...

  • Visitor
  • I found a link to a surveymonkey survey that says if you fill it out, you’ll get free Premium REDACTED. It seems pretty legit, but I’m still skeptical on it. Does anyone know if it is ...
  • Billy-J
  • Spotify Star
  • 1820 Views
  • 3 replies
  • 0 likes
  • survey
  • 1820 Views
  • 3 replies
  • 0 likes

I can't find the queue in update 8.4.67

PlanPremiumCountry DeviceiPhoneOperating SystemiOS11 My Question or Issue I recently just updated to Spotify 8.4.67 and I can't find the queue when I'm listening to music, in case if I want to see what I'm playing next. I attached a picture of the is...

  • Newbie
  • Plan Premium Country   Device iPhone Operating System iOS11   My Question or Issue   I recently just updated to Spotify 8.4.67 and I can't find the queue when I'm listening ...
  • Loxer
  • Community Legend
  • 681 Views
  • 1 replies
  • 0 likes
  • 681 Views
  • 1 replies
  • 0 likes

Can’t delete anything from the recently played

PlanFreeCountryArgentinaDevice(iPhone 6S)Operating System(iOS 10) My Question or Issue Since the last mobile visual update (some months ago) I can’t delete stuff from my Recently Played / Home tab. I used that function a lot, since there’s a lot of m...

  • Casual Listener
  • Plan Free Country Argentina Device (iPhone 6S) Operating System (iOS 10)   My Question or Issue  Since the last mobile visual update (some months ago) I can’t delete stuff from my...
  • Loxer
  • Community Legend
  • 1456 Views
  • 1 replies
  • 2 likes
  • Home
    Homepage
    Mobile
  • 1456 Views
  • 1 replies
  • 2 likes

Music jumps like scratched CD

Can anyone help? When I play song on my spotify app for iOS (newest version of App on Iphone SE), the songs jump a few seconds ahead all the time and it sound like a scrathced cd. THis problem just started two days ago. Never experienced it before.Pl...

  • Newbie
  • Can anyone help?  When I play song on my spotify app for iOS (newest version of App on Iphone SE), the songs jump a few seconds ahead all the time and it sound like a scrathced cd. THis problem...
  • Loxer
  • Community Legend
  • 873 Views
  • 1 replies
  • 0 likes
  • 873 Views
  • 1 replies
  • 0 likes

how do you play a single album on an ipad?

on my mac app i can find the album, enter the list of songs, and press play. when it finishes nothing more happens. this sounds like the most basic functionality, but can't figure out how to do the same on the ipad. there's a huge 'shuffle play' butt...

  • Casual Listener
  • on my mac app i can find the album, enter the list of songs, and press play. when it finishes nothing more happens.   this sounds like the most basic functionality, but can't figure out how to...
  • Loxer
  • Community Legend
  • 455 Views
  • 1 replies
  • 0 likes
  • 455 Views
  • 1 replies
  • 0 likes