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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Sporedd66

Newbie

143775 Views

504 replies

108 likes

  • 143775 Views
  • 504 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

100334 Views

19 replies

38 likes

  • 100334 Views
  • 19 replies
  • 38 likes

Solved!! Problems while playing songs, songs dont' start at beginning

Hi all, Lately I have a problem playing songs on Spotify. When I for instance listen to some playlists, I get some problems playing the songs. When I skip to the next song, the song does not start at the beginning of the song. Some songs start at 6 s...

Regular

  Hi all, Lately I have a problem playing songs on Spotify. When I for instance listen to some playlists, I get some problems playing the songs. When I skip to the next song, the song does not ...

marcel2209

Regular

2062 Views

8 replies

0 likes

  • 2062 Views
  • 8 replies
  • 0 likes

Songs not downloading to iPhone

PlanPremiumCountry Australia Device(iPhone 7)Operating System(iOS) My Question or Issue I am attempting to download a playlist but it is stuck on 'Downloading - waiting to download'. I have tried clearing space on my phone (there are a few Gb free no...

Newbie

Plan Premium Country Australia   Device (iPhone 7) Operating System (iOS)   My Question or Issue   I am attempting to download a playlist but it is stuck on 'Downloadin...

Loxer

Community Legend

3695 Views

1 replies

0 likes

  • 3695 Views
  • 1 replies
  • 0 likes

Spotify new features .. Whats good and whats not ?

Can we please share our thoughts here on new features of spotify on IOS ?? Good things first 1. Cool New design2. Free Users can now select DO NOT PLAY THIS SONG AGAIN from any playlist and it wont ever come up again !!!!3. Ability to preview 10 seco...

Gig Goer

Can we please share our thoughts here on new features of spotify on IOS ??   Good things first  1. Cool New design 2. Free Users can now select DO NOT PLAY THIS SONG AGAIN from any play...

Loxer

Community Legend

682 Views

1 replies

0 likes

  • 682 Views
  • 1 replies
  • 0 likes

Spotify app won’t play podcast episodes

Hi! I’ve been trying to play episodes of the In Our Time podcast in the Spotify app. However, I’m only able to listen to a few of the first episodes I ever clicked on—if I try to click on a new one, the app glitches (the downbar pops up and then disa...

Casual Listener

Hi! I’ve been trying to play episodes of the In Our Time podcast in the Spotify app. However, I’m only able to listen to a few of the first episodes I ever clicked on—if I try to click on a new ...

kn410

Casual Listener

12913 Views

2 replies

6 likes

  • 12913 Views
  • 2 replies
  • 6 likes

Solved!! Random music after inactivity

PlanPremiumCountry MexicoDeviceiPhone XOperating SystemiOS 12.0 My Question or Issue Every time after a period of inactivity, when I open the app, it shows the message saying than I’m listening music in web player Chrome and changes the playlist bein...

Casual Listener

Plan Premium Country  Mexico Device iPhone X Operating System iOS 12.0   My Question or Issue  Every time after a period of inactivity, when I open the app, it shows the mess...

changoleoncin

Casual Listener

2387 Views

4 replies

0 likes

djSugarRush
inactivity
ios12
iphonex
tommy
  • 2387 Views
  • 4 replies
  • 0 likes

how to unhide deleted songs (do not play again button) on premium?? PLEASE HELP

Before i upgraded to premium i clicked the 'do not play this again' button on a couple of songs that i didn't want to listen to in one of playlists because i couldn't skip. On the free version it was easy to undo this, however now that i've upgraded ...

Newbie

Before i upgraded to premium i clicked the 'do not play this again' button on a couple of songs that i didn't want to listen to in one of playlists because i couldn't skip. On the free version it was...

logic500

Gig Goer

4766 Views

2 replies

4 likes

  • 4766 Views
  • 2 replies
  • 4 likes

Unable to download songs on iphone6

PlanPremium Country Hong Kong DeviceIPhone 6 Operating System My Question or Issue As shown above, there is no download individual song option available, please help!

Casual Listener

    Plan Premium  Country  Hong Kong  Device IPhone 6   Operating System   My Question or Issue  As shown above, there is no download individua...

Loxer

Community Legend

983 Views

1 replies

0 likes

  • 983 Views
  • 1 replies
  • 0 likes

Repeat track doesn’t work

Hi,iPhone with the latest update (12.0)USAPremiumRecently I have been noticing that my repeat playlist button is on the screen and working but when I click it a second time to get it to repeat the song, it doesn’t work. It doesn’t even give me the op...

Newbie

Hi, iPhone with the latest update (12.0) USA Premium Recently I have been noticing that my repeat playlist button is on the screen and working but when I click it a second time to get it to repea...

Loxer

Community Legend

1439 Views

1 replies

0 likes

  • 1439 Views
  • 1 replies
  • 0 likes

music randomly start playing in the middle of the day

My music will just start playing and I won't even be using my phone what can i do to stop it

Newbie

My music will just start playing and I won't even be using my phone what can i do to stop it

Loxer

Community Legend

1124 Views

1 replies

0 likes

  • 1124 Views
  • 1 replies
  • 0 likes

Not receiving notifications

Despite having all notification setting enabled for email and push, I never receive any updates either via push or email. I follow a lot of artists and playlists and would really like a notification when they publish new music. Plan = PremiumCountry ...

Newbie

Despite having all notification setting enabled for email and push, I never receive any updates either via push or email. I follow a lot of artists and playlists and would really like a notification ...

Loxer

Community Legend

1197 Views

1 replies

0 likes

  • 1197 Views
  • 1 replies
  • 0 likes

Autoplay

PlanFree/PremiumCountry Device(iPhone 7)Operating SystemIOS 11 My Question or Issue Spotify keeps “adding” songs to my playlists on mobile and plays songs that are not in my playlist. Autoplay is turned off.

Newbie

Plan Free/Premium Country   Device (iPhone 7) Operating System IOS 11   My Question or Issue  Spotify keeps “adding” songs to my playlists on mobile and plays songs that are ...

Loxer

Community Legend

1128 Views

1 replies

0 likes

  • 1128 Views
  • 1 replies
  • 0 likes

Solved!! Different view

PlanPremiumDeviceiPhone 7Operating SystemiOS12 Hi, sometimes spotify change view of playback where bottom bar with buttons disapear and buttons are visible only after interaction, while they are floating upon album cover. This is perfect and I would ...

Casual Listener

Plan Premium Device iPhone 7 Operating System iOS12   Hi, sometimes spotify change view of playback where bottom bar with buttons disapear and buttons are visible only after interaction, ...

Loxer

Community Legend

4523 Views

3 replies

0 likes

Playback view layout
  • 4523 Views
  • 3 replies
  • 0 likes

Superuser Contribution My family subscription only works on my Mac, not on my phone

Hi, I paid for the family subscription. It works well on my macbook. However, it still appears that my account is FREE on my iPhone. I've logged in and out multiple times and reinstalled the app mutiple times, but it still appears as FREE. Is there a...

Newbie

Hi,   I paid for the family subscription. It works well on my macbook. However, it still appears that my account is FREE on my iPhone. I've logged in and out multiple times and reinstalled the...

Daisy

Spotify Legend

1027 Views

1 replies

0 likes

  • 1027 Views
  • 1 replies
  • 0 likes

My Queue Is Really Buggy

PlanPremiumCountry Australia DeviceiPhone 8Operating SystemiOS 12 My Question or Issue Not sure if this is just me but whenever I make a queue, the last song in the list becomes invisible and uneditable. To add the que often doesn’t move and keeps so...

Newbie

Plan Premium Country  Australia  Device iPhone 8 Operating System iOS 12   My Question or Issue  Not sure if this is just me but whenever I make a queue, the last song i...

Loxer

Community Legend

1502 Views

1 replies

0 likes

Ghost Queue
iOS 12
iphone 8
Queue bug
queue error
queue list
  • 1502 Views
  • 1 replies
  • 0 likes

My iphone spotify bounces when plugged into my car, can't use phone. Any way to fix?

When I plug my iphone x into my car to use spotify, it sometimes begins bouncing and I can't use my phone. It is like Spotify hijacks my phone and won't let me use anything but Spotify. It does this often. Quite annoying and the fact Spotify works pe...

Newbie

When I plug my iphone x into my car to use spotify, it sometimes begins bouncing and I can't use my phone. It is like Spotify hijacks my phone and won't let me use anything but Spotify. It does this ...

Loxer

Community Legend

1260 Views

1 replies

0 likes

  • 1260 Views
  • 1 replies
  • 0 likes

Shared playlist link

PlanPremiumCountry USADeviceiPhone XOperating SystemiOS 12 My Question or IssueMy friends and i have a shared playlist where we compile our favorites each month. I can't seem to open this month's playlist. I got the link in a text message, which take...

Newbie

Plan Premium Country  USA Device iPhone X Operating System iOS 12   My Question or Issue My friends and i have a shared playlist where we compile our favorites each month. I ...

Billy-J

Spotify Star

299 Views

1 replies

0 likes

  • 299 Views
  • 1 replies
  • 0 likes

Solved!! App slow and crashing after ios update

PlanPremium CountryUSA DeviceIphone X My Question or IssueSince updating to ios 12, spotify is extremely slow, often completely unresponsive when opening it. About half of the time it ends up crashing. I tried re-installing it but it behaves the same...

Regular

Plan Premium   Country USA   Device Iphone X     My Question or Issue Since updating to ios 12, spotify is extremely slow, often completely unresponsive when openi...

Loxer

Community Legend

3445 Views

3 replies

0 likes

  • 3445 Views
  • 3 replies
  • 0 likes

Spotify on ipad only

I would like to give my daughter (9) access to her Spotify family. account on her ipad in her room but only if I can have her use Spotify only. Like guided access and she won’t be able to navigate to anything else on her IPad. Guided access doesn’t w...

Casual Listener

I  would like to give my daughter (9) access to her Spotify family. account on her ipad in her room but only if I can have her use Spotify only. Like guided access and she won’t be able to navig...

Loxer

Community Legend

2267 Views

5 replies

0 likes

  • 2267 Views
  • 5 replies
  • 0 likes

Superuser Contribution Songs playing at high speed when connected to vehicle

Plan: PremiumCountry: Canada Device: iPhone 6 (Rogers)Operating System: 11.4.1 When connected to 2018 Toyota Tacoma, songs play at triple or higher speed for one second, then drop out for 1 second, then resume playing at triple speed for 1 second. An...

Casual Listener

  Plan: Premium Country: Canada   Device: iPhone 6 (Rogers) Operating System: 11.4.1   When connected to 2018 Toyota Tacoma, songs play at triple or higher speed for one second,...

Jemi

Spotify Legend

1213 Views

4 replies

0 likes

  • 1213 Views
  • 4 replies
  • 0 likes

Songs fully deleted ?

Hi there pkease excuse my question, i am a newish user. I am running out of storeage space on my phone and need to delete some albums. To remove a downloaded album, I untogle the download button and confirm remove. The download button is white. howev...

Newbie

Hi there   pkease excuse my question, i am a newish user.   I am running out of storeage space on my phone and need to delete some albums.   To remove a downloaded album, I ...

Loxer

Community Legend

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes