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Ongoing Issues

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 36651 Views
  • 15 replies
  • 36 likes
  • 36651 Views
  • 15 replies
  • 36 likes

Superuser Contribution Updating Podcasts

Plan: PremiumCountry: USADevice: iPhone 5c, iOS 10.3.3 My Question or Issue I enjoy listnening to podcasts and was recently excited to see that I can do this with Spotify. However, today I see that my time-sensitive podcasts are not updating. For exa...

  • Newbie
  • Plan: Premium Country: USA Device: iPhone 5c, iOS 10.3.3   My Question or Issue   I enjoy listnening to podcasts and was recently excited to see that I can do this with Spotify. Howev...
  • SergioDavid
  • Roadie
  • 1180 Views
  • 1 replies
  • 0 likes
  • Podcasts
    updating
  • 1180 Views
  • 1 replies
  • 0 likes

Why is Spotify hijacking my playlist?

Today I tried playing some playlists on my iPhone. "Autoplay" and "Waze Navigation" are off and there's 14 songs. I had to make a playlist because I also couldn't pick a particular album when searching in a particular artist but that's beside the poi...

  • Newbie
  • Today I tried playing some playlists on my iPhone. "Autoplay" and "Waze Navigation" are off and there's 14 songs. I had to make a playlist because I also couldn't pick a particular album when searchi...
  • dinomight
  • Spotify Star
  • 741 Views
  • 1 replies
  • 0 likes
  • 741 Views
  • 1 replies
  • 0 likes

Solved!! Different view in iOS 11 App

PlanPremiumCountryGermanyDeviceiPhone 7Operating SystemiOS 11.4.1 My Question or IssueSince I have my new phone, the spotify app looks different. The view shows only "Start", "Search" and "Library" (see pic attached). The search view is also differen...

  • Newbie
  • Plan Premium Country Germany Device iPhone 7 Operating System iOS 11.4.1   My Question or Issue Since I have my new phone, the spotify app looks different. The view shows only "Start",...
  • Loxer
  • Community Legend
  • 492 Views
  • 1 replies
  • 1 likes
  • 492 Views
  • 1 replies
  • 1 likes

Small number of playlists

Why do I see a small number of playlists in my public profile that not reflects the exact number?

  • Casual Listener
  •    Why do I see a small number of playlists in my public profile that not reflects the exact number?
  • Loxer
  • Community Legend
  • 532 Views
  • 1 replies
  • 0 likes
  • 532 Views
  • 1 replies
  • 0 likes

how to change playlist cover photos

can you do this on ipad/iphone yet? i know you can change the playlist cover photo on mac but i cant be bothered and wondering if there is anyway to do it on iphone??

  • Casual Listener
  • can you do this on ipad/iphone yet? i know you can change the playlist cover photo on mac but i cant be bothered and wondering if there is anyway to do it on iphone??
  • dundleshnoot
  • Newbie
  • 271139 Views
  • 31 replies
  • 38 likes
  • 271139 Views
  • 31 replies
  • 38 likes

Superuser Contribution My recently played artist not showing

PlanPremiumCountryHONG KONG DeviceiPhone 6Operating SystemiOS 11My Question or IssueAll my followers cannot see my recent played artist. I have uninstalled apps and re logon already. I have also turn off show my activity and turn it on again. Please ...

  • Newbie
  • Plan Premium Country HONG KONG  Device iPhone 6 Operating System iOS 11 My Question or Issue All my followers cannot see my recent played artist. I have uninstalled apps and re logon al...
  • Aimee_T
  • Roadie
  • 616 Views
  • 1 replies
  • 0 likes
  • 616 Views
  • 1 replies
  • 0 likes

Getting songs spotify doesn't have

I'm trying to find Shane Dawson's song "this Christmas life" but it's not coming up when I search it. Am I doing something wrong? If not does spotify just not have that song? Is there a way I can ask spotify to get it?

  • Newbie
  • I'm trying to find Shane Dawson's song "this Christmas life" but it's not coming up when I search it. Am I doing something wrong? If not does spotify just not have that song? Is there a way I can ask...
  • shaunaustin
  • Newbie
  • 54475 Views
  • 74 replies
  • 14 likes
  • 54475 Views
  • 74 replies
  • 14 likes

Music on iPhone

So here is the deal, I currently have a iPhone 7 with 256GB. It almost has over 70GB of music on it. I may be upgrading to an iPhone X and for the price I might get the 64GB variant. The issue is my music. I already have cut lots of it down to make m...

  • Casual Listener
  • So here is the deal,   I currently have a iPhone 7 with 256GB. It almost has over 70GB of music on it. I may be upgrading to an iPhone X and for the price I might get the 64GB variant. The iss...
  • Loxer
  • Community Legend
  • 1219 Views
  • 4 replies
  • 0 likes
  • iphone x
    storage
    wifi
    x
  • 1219 Views
  • 4 replies
  • 0 likes

Music switches to iTunes- IPhone X

PlanPremiumCountryUS DeviceiPhone X Operating SystemiOS 11.4.1 My Question or Issue Music switches from Spotify to my iTunes playlist on my phone. It happens mid-song. More frequent when connected via USB/Bluetooth on my car. Also happens when just l...

  • Newbie
  •   Plan Premium Country US   Device iPhone X  Operating System iOS 11.4.1   My Question or Issue   Music switches from Spotify to my iTunes playlist on my phone. ...
  • Loxer
  • Community Legend
  • 909 Views
  • 2 replies
  • 0 likes
  • iPhone X issues
    itunes
  • 909 Views
  • 2 replies
  • 0 likes

Music Quality Streaming disabled

Premium user, cant change the music quality on iOs  

  • Newbie
  • Premium user, cant change the music quality on iOs  
  • Billy-J
  • Spotify Star
  • 343 Views
  • 1 replies
  • 0 likes
  • 343 Views
  • 1 replies
  • 0 likes

[Music] Stop Playback after a Track

Hi,its very sad when im listening music, and the song stop with no reason, always on the first 6 seconds, so i have to open the app, and click next to continue with the playlist. Please Help!! i have an iphone 8

  • Newbie
  • Hi, its very sad when im listening music, and the song stop with no reason, always on the first 6 seconds, so i have to open the app, and click next to continue with the playlist.   Plea...
  • Loxer
  • Community Legend
  • 431 Views
  • 1 replies
  • 0 likes
  • 431 Views
  • 1 replies
  • 0 likes

Spotify Codes

PlanFreeCountry United StatesDevice(iPhone 7)Operating System(iOS 11) My Question or IssueHow do I add a cover photo for the Spotify code?

  • Newbie
  • Plan Free Country  United States Device (iPhone 7) Operating System (iOS 11)   My Question or Issue How do I add a cover photo for the Spotify code?
  • Loxer
  • Community Legend
  • 811 Views
  • 1 replies
  • 0 likes
  • Connect
    music
    Other
  • 811 Views
  • 1 replies
  • 0 likes

Can you still connect Spotify to last.fm from iPhone?

Hello. I'm wondering whether you can connect your iPhone to your last.fm account from your iPhone? My iPhone is an iPhone 7 and I use Spotify Free.

  • Newbie
  • Hello. I'm wondering whether you can connect your iPhone to your last.fm account from your iPhone? My iPhone is an iPhone 7 and I use Spotify Free.    
  • Loxer
  • Community Legend
  • 6834 Views
  • 1 replies
  • 0 likes
  • 6834 Views
  • 1 replies
  • 0 likes

says im offline

whenever i put my phone onto mobile data the app says im offline, to get it to work i have to delete and then re download the spotify app whenever im not using wifi. is there anyway of fixing this so i can use spotify on mobile data?PlanFree/PremiumC...

  • Casual Listener
  • whenever i put my phone onto mobile data the app says im offline, to get it to work i have to delete and then re download the spotify app whenever im not using wifi. is there anyway of fixing this so...
  • k_wil03
  • Casual Listener
  • 840 Views
  • 4 replies
  • 0 likes
  • 840 Views
  • 4 replies
  • 0 likes

Spotify simply does not load into the home screen

PlanPremiumCountryUnited StatesDeviceiPhone 6sOperating SystemiOS 11.4.1 My Question or Issue:After accidentally leaving Spotify running overnight, whenever I open up Spotify on my phone it simply hangs there. I get the notification for Waze and all ...

  • Newbie
  •   Plan Premium Country United States Device iPhone 6s Operating System iOS 11.4.1   My Question or Issue: After accidentally leaving Spotify running overnight, whenever I open up...
  • Loxer
  • Community Legend
  • 371 Views
  • 1 replies
  • 0 likes
  • 371 Views
  • 1 replies
  • 0 likes

Can i import a local file into the IOS app?

Hi all! I had some local files I LOVED on my laptop, but I recently ditched my laptop and switched to an iPad to replace it. I would like to download the music files to my iPad and then import it into my Spotify app from there so I can continue to li...

  • Newbie
  • Hi all!   I had some local files I LOVED on my laptop, but I recently ditched my laptop and switched to an iPad to replace it. I would like to download the music files to my iPad and then impo...
  • Loxer
  • Community Legend
  • 394 Views
  • 1 replies
  • 0 likes
  • 394 Views
  • 1 replies
  • 0 likes

Update 9.0

My questions Tell me you idea for update 9.0.Your screenshot (created).Other.

  • Gig Goer
  • My questions  Tell me you idea for update 9.0.Your screenshot (created).Other.    
  • Loxer
  • Community Legend
  • 484 Views
  • 1 replies
  • 0 likes
  • Update
  • 484 Views
  • 1 replies
  • 0 likes

Some song won't play

PlanPremiumCountryNorway DeviceiPhone 6s My Question or IssueMost songs play normally, but some songs won't play at all even if I'm connected to the internet. When pressing the song on the app, nothing happens - it doesn't turn grey, and the song doe...

  • Newbie
  • Plan Premium Country Norway  Device iPhone 6s     My Question or Issue Most songs play normally, but some songs won't play at all even if I'm connected to the internet. When p...
  • Billy-J
  • Spotify Star
  • 488 Views
  • 1 replies
  • 0 likes
  • 488 Views
  • 1 replies
  • 0 likes

not auto downloading the fresh weekly songs on wifi

PlanPremiumCountry CZDeviceIphone XOperating System 11.4.1 My Question or IssueHi guys,I have some playlists like "release radar" that is refreshing the songs every week.Issue is that spotify is not auto downloading the fresh weekly songs while i am ...

  • Regular
  • Plan Premium Country  CZ Device Iphone X Operating System  11.4.1   My Question or Issue Hi guys, I have some playlists like "release radar" that is refreshing the songs eve...
  • sira_spota
  • Regular
  • 703 Views
  • 2 replies
  • 0 likes
  • 703 Views
  • 2 replies
  • 0 likes

Shuffle error with aiplay

PlanPremiumCountry DenmarkDeviceIphone XB&O M5 speakerOperating Systemios 11.4.1 My Question or Issuei have just switched from af bluetooth speaker (B&O A2) to a speaker that have airplay (B&O M5). I had no problems with spotify when i used it via th...

  • Newbie
  • Plan Premium Country  Denmark Device Iphone X B&O M5 speaker Operating System ios 11.4.1   My Question or Issue i have just switched from af bluetooth speaker (B&O A2) to...
  • Loxer
  • Community Legend
  • 411 Views
  • 1 replies
  • 0 likes
  • 411 Views
  • 1 replies
  • 0 likes