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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28348 Views

40 replies

8 likes

  • 28348 Views
  • 40 replies
  • 8 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93119 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

914 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293004 Views

60 replies

15 likes

  • 293004 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123320 Views

19 replies

38 likes

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  • 19 replies
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I can´t log in in my iphone

PlanFree/PremiumCountry México Device(iPhone 6, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My question is that i erease the spotify app and i just dowloaded again and dont let ...

Newbie

Plan Free/Premium Country México   Device (iPhone 6, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...

Loxer

Community Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
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Watch Ad button doesn't play ad

PlanFree/PremiumCountryUnited StatesDeviceiPhone 7 PlusOperating SystemiOS 12 My Question or Issue The "WATCH AD" button does not work anymore. When the prompt comes up and I click on the button it just starts playing a new song afterward. This preve...

Regular

Plan Free/Premium Country United States Device iPhone 7 Plus Operating System iOS 12   My Question or Issue  The "WATCH AD" button does not work anymore. When the prompt comes up ...

545 Views

0 replies

1 likes

  • 545 Views
  • 0 replies
  • 1 likes

Solved!! Can‘t turn off Shuffle iOS 12 iPhone app

PlanPremiumCountryGermanyDeviceiPhone 7Operating SystemiOS 12 My Question or Issue I am a frequent listener to the Discovery Weekly Playlist. This is one of the Playlists I like to listen sometimes without shuffle, but for some reason I do not have t...

Casual Listener

Plan Premium Country Germany Device iPhone 7 Operating System iOS 12   My Question or Issue  I am a frequent listener to the Discovery Weekly Playlist. This is one of the Playlist...

rttnappl

Newbie

1932 Views

3 replies

0 likes

ios12
iphone 7
Shuffle Function
  • 1932 Views
  • 3 replies
  • 0 likes

Quality seems degraded from time to time on iPhone + Airpods

Hey everyone,Recently I started noticing a downgrade in quality from time to time, when I am going to work, and listening to music with my Airpods. I can hear that I am not in 320kbps anymore, but in 256kbps, or less. I can hear a nasty saturation in...

Casual Listener

Hey everyone, Recently I started noticing a downgrade in quality from time to time, when I am going to work, and listening to music with my Airpods. I can hear that I am not in 320kbps anymore, bu...

tamasswld

Casual Listener

590 Views

2 replies

0 likes

  • 590 Views
  • 2 replies
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Songs

Recently, my Spotify app changed, and now, when I search for a particular song and pull up dozens of covers by different groups, Spotify won't play the SONGS list. Instead it plays one song, then jumps to a whole different playlist. How do I fix it? ...

Newbie

Recently, my Spotify app changed, and now, when I search for a particular song and pull up dozens of covers by different groups, Spotify won't play the SONGS list. Instead it plays one song, then jum...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes

Can't access new releases beyond recommended albums?

My Question or IssueThe newly updated layout only gives me access to several albums that were pre-selected based on my listening history. What about a list of all new releases? PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 12.0.1

Casual Listener

My Question or Issue The newly updated layout only gives me access to several albums that were pre-selected based on my listening history. What about a list of all new releases?   Plan Premi...

509 Views

0 replies

4 likes

  • 509 Views
  • 0 replies
  • 4 likes

Spotify "30 minutes of ad-free doesn't work

PlanFreeCountry USADeviceiPhone 7Operating SystemiOS 12 My Question or Issue When the quick blurb about tapping to watch the video to get 30 minutes of ad-free music comes up, I tap on Watch Video, and then it goes right to the next song in my playli...

Newbie

Plan Free Country  USA Device iPhone 7 Operating System iOS 12   My Question or Issue  When the quick blurb about tapping to watch the video to get 30 minutes of ad-free...

664 Views

0 replies

0 likes

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  • 0 replies
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Disappearing “browser” and “radio” options

PlanPremium Country New Zealand DeviceiPhone 8s My Question or Issue: Good Evening! I have recently logged out of my Spotify, to long in again w Facebook. I had Spotify premium which is free w the package from my service provider (previously utilised...

Newbie

Plan Premium   Country  New Zealand    Device iPhone 8s     My Question or Issue: Good Evening! I have recently logged out of my Spotify, to long in again w Fa...

Redro

Newbie

1298 Views

8 replies

2 likes

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  • 8 replies
  • 2 likes

Tap screen to stop scrolling selects song

PlanPremiumuS DeviceiPhone 8 PlusOperating SystemiOS 12 Whenever scrolling down through a list of songs, and I touch to stop the scrolling, if my tap happens to occur on a song, it will start playing that song. Normally when scrolling a tap should on...

Regular

Plan Premium uS   Device iPhone 8 Plus Operating System iOS 12    Whenever scrolling down through a list of songs, and I touch to stop the scrolling, if my tap happens to occu...

rhettdean

Music Fan

1533 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Library limit reached; how to identify songs already in playlists?

PlanPremium DeviceApplies to all devices Operating SystemAll OSes. My Question or IssueI'm one of the power users I suppose -- I love 'Discover Weekly'and the 'Discover' to find music. When I find good songs, I add them to Playlists. If I'm adding a ...

Music Fan

Plan Premium   Device Applies to all devices    Operating System All OSes.    My Question or Issue I'm one of the power users I suppose -- I love 'Discover Weekly'a...

rhettdean

Music Fan

582 Views

1 replies

1 likes

  • 582 Views
  • 1 replies
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"no more room in your library" message

I have a premium account and I want to only add an album to my library. I dont want to download it to my phone, but I keep getting the message that I've reached the 10000 limit. (no more room in your library message) Liking albums counts to that 10k ...

Newbie

I have a premium account and I want to only add an album to my library. I dont want to download it to my phone, but I keep getting the message that I've reached the 10000 limit. (no more room in your...

rhettdean

Music Fan

681 Views

1 replies

0 likes

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  • 1 replies
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Local File Trouble

I am using my iPhone X and Macbook Pro. When I try to get local files downloaded onto my phone, nothing pops up. I am connected to the same network, so what do I do?

Newbie

  I am using my iPhone X and Macbook Pro. When I try to get local files downloaded onto my phone, nothing pops up. I am connected to the same network, so what do I do?  

rhettdean

Music Fan

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Spotify for iOS Home Page: How to remove all this junk?

Plan PremiumFree/PremiumCountry USA Device iPhone 6 Operating System iOS 11xx My Question or IssueBest of artists, Jump back in, Made for (you), Mood, In for the Night, etc. etc. I don't want to see any of the junk - it's just in the way. Any way to ...

Casual Listener

Plan Premium Free/Premium Country  USA   Device iPhone 6   Operating System iOS 11xx     My Question or Issue Best of artists, Jump back in, Made for (you),...

rhettdean

Music Fan

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Songs won’t play offline when downloaded

Hulu + Spotify PlanPremium SubscriptionUnited States Device: IPhone 8Operating SystemiOS 12.0.1 My Question or IssueOn spoitify, I have the songs and playlists downloaded, but when I go to listen offline, nothing happens or plays. All of the songs ha...

Newbie

  Hulu + Spotify Plan Premium Subscription United States   Device: IPhone 8 Operating System iOS 12.0.1   My Question or Issue On spoitify, I have the songs and playlists dow...

504 Views

0 replies

0 likes

  • 504 Views
  • 0 replies
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Solved!! Is there no DOWNLOAD SONG button?

Seems like a pretty stupid question for me to ask but is there no download song button in spotify? I have tried spotify premium for 7 days and I realyy want to subscribe right now and swtich to spotify but the problem is I don't know how to download ...

Newbie

Seems like a pretty stupid question for me to ask but is there no download song button in spotify? I have tried spotify premium for 7 days and I realyy want to subscribe right now and swtich to spoti...

rhettdean

Music Fan

3030 Views

2 replies

0 likes

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  • 2 replies
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Songs keeps skipping via usb (Ford Focus 2014)

everythings fine but if i connect via usb with the car it keeps skipping the songs on loop. A single song workaround: If i start to play the song with device unplugged and after 4-5 seconds into the song I plug it into the usb port then i can listen ...

Newbie

everythings fine but if i connect via usb with the car it keeps skipping the songs on loop. A single song workaround:  If i start to play the song with device unplugged and after 4-5 seconds int...

1629 Views

0 replies

1 likes

2014
aux
focus
Ford
skipping
usb
  • 1629 Views
  • 0 replies
  • 1 likes

Solved!! Search - An error occurred, try again.

Hi, This search-error thing has been goin on for months now.Most of the time when i try to search in the app it just says "Error occurred, try again". It works fine on my MacBook with the latest OS and Spotify app. Whats going on? i use search for li...

Casual Listener

Hi,   This search-error thing has been goin on for months now. Most of the time when i try to search in the app it just says "Error occurred, try again". It works fine on my MacBook with the ...

Maltin0

Casual Listener

2415 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Switching from Bluetooth to Spotify connect requires additional step of disconnecting

DeviceiPhone 8Operating SystemiOS 12 My IssueWhen connected to bluetooth I first have to disconnect from the bluetooth device before I'm able to select a Spotify Connect device.

Newbie

Device iPhone 8 Operating System iOS 12  My Issue When connected to bluetooth I first have to disconnect from the bluetooth device before I'm able to select a Spotify Connect device.

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
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Selection of songs in my playlist

PlanFreeCountry: US Device(iPhone 7)Operating System(iOS 10) My Question or IssueIn my spotify playlsit, there are some songs which are played frequently, while others are played after a long time. I always listen to spotify on Shuffle play. Can some...

Casual Listener

Plan Free Country: US   Device (iPhone 7) Operating System (iOS 10)   My Question or Issue In my spotify playlsit, there are some songs which are played frequently, while others a...

ankushs

Casual Listener

988 Views

6 replies

0 likes

  • 988 Views
  • 6 replies
  • 0 likes

Can someone please explain this?

PlanFreeCountryUSADevice(iPhone SE)Operating System(iOS 12.01) My Question or Issue Why do the different versions of Spotify act differently? On my computer I can pick individual songs from my playlist and repeat or shuffle etc. them. That’s why I pr...

Newbie

Plan Free Country USA Device (iPhone SE) Operating System (iOS 12.01)    My Question or Issue  Why do the different versions of Spotify act differently? On my computer I can ...

landonharris88

Composer

572 Views

1 replies

0 likes

  • 572 Views
  • 1 replies
  • 0 likes