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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

269868 Views

58 replies

14 likes

  • 269868 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

171333 Views

507 replies

108 likes

  • 171333 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

114228 Views

19 replies

38 likes

  • 114228 Views
  • 19 replies
  • 38 likes

Endless artist radio doesn’t work do every artist

For some artists I see the artist radio option but cannot click on it. Why not? See attached picture.

Roadie

For some artists I see the artist radio option but cannot click on it. Why not? See attached picture.  

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes

Problem to share music on Instagram stories from Spotify

My Question or Issue I tried to share my music from Spotify to my Instagram stories but there is a bug ... can you help me? After I click on share to your Instagram story, appear to me the pic on the attachment...

Newbie

    My Question or Issue  I tried to share my music from Spotify to my Instagram stories but there is a bug ... can you help me? After I click on share to your Instagram story, appe...

Jose_M

Spotify Star

1126 Views

1 replies

5 likes

Premium
  • 1126 Views
  • 1 replies
  • 5 likes

Instagram Stories

Wondering if anyone else has this problem. Using an iPhone 6 with latest software. Trying to share a song from Spotify to Instagram Stories. I am logged into Instagram, but every time I go to the song and click ‘share’ and select ‘Instagram stories’,...

Newbie

Wondering if anyone else has this problem. Using an iPhone 6 with latest software.  Trying to share a song from Spotify to Instagram Stories. I am logged into Instagram, but every time I go to ...

Loxer

Community Legend

683 Views

1 replies

0 likes

Instagram
sharing
  • 683 Views
  • 1 replies
  • 0 likes

I cant play a certain song on my phone

PlanPremiumCountry United StatesDeviceiPhone SEOperating SystemiOS 12 My Question or Issue I’m having trouble playing a certain song on spotify. I can do anything on it (such as saving it to a playlist or viewing album etc), but i cant play the song....

Casual Listener

Plan Premium Country  United States Device iPhone SE Operating System iOS 12   My Question or Issue  I’m having trouble playing a certain song on spotify. I can do anything o...

Billy-J

Spotify Star

850 Views

3 replies

0 likes

  • 850 Views
  • 3 replies
  • 0 likes

Volume Normalization not working properly

Plan Premium/FamilyCountry ARDevice iPhone XOperating System iOS 12.0.1I've noticed that the volume normalization is not working as expected mainly when I'm playing a Radio were several songs from different artists are played and I need to adjust the...

Newbie

Plan Premium/Family Country AR Device iPhone X Operating System iOS 12.0.1 I've noticed that the volume normalization is not working as expected mainly when I'm playing a Radio wer...

h-550kvzn_fmo

Newbie

1221 Views

1 replies

3 likes

  • 1221 Views
  • 1 replies
  • 3 likes

Endless artist radio - new update

Is it just me, or is this new update with “endless artist radio” a bit misleading? It’s really just a playlist with around 3 hours of music that updates “from time to time”.. it’s not endless, I can scroll to the end. For example, search “Taylor swif...

Casual Listener

Is it just me, or is this new update with “endless artist radio” a bit misleading? It’s really just a playlist with around 3 hours of music that updates “from time to time”.. it’s not endless, I can ...

Npostman

Roadie

1826 Views

2 replies

0 likes

  • 1826 Views
  • 2 replies
  • 0 likes

App keeps crashing when I start it up

PlanFreeCountry UKDeviceiPhone 6sOperating SystemiOS 10 My Question or Issue Whenever I try to start the app it loads up the logo, then immediately closes itself. Hasn’t been an issue for the years ive been using the app but started happening when I ...

Newbie

Plan Free Country  UK Device iPhone 6s Operating System iOS 10   My Question or Issue  Whenever I try to start the app it loads up the logo, then immediately closes itself. H...

Loxer

Community Legend

761 Views

1 replies

0 likes

apple
Crash
iOS
startup
  • 761 Views
  • 1 replies
  • 0 likes

Instagram sharing doesn’t work

PlanPremiumCountryIndonesia DeviceiPhone XOperating SystemiOS 12.0.1 My Question or IssueIt asks me to log-in for every song that I want to share on Instagram stories and then it doesn’t share it. It doesn’t show me a preview of how it’s supposed to ...

Casual Listener

Plan Premium Country Indonesia   Device iPhone X Operating System iOS 12.0.1   My Question or Issue It asks me to log-in for every song that I want to share on Instagram stories ...

Maxim

Spotify Star

905 Views

1 replies

0 likes

  • 905 Views
  • 1 replies
  • 0 likes

Instagram Story posts not working WHY

PlanPremiumCountry USADevice(iPhone XS)Operating System(iOS) My Question or Issue I am logged in all my Spotify, instagram and Facebook and Twitter accounts. I've never had this issue before. Everytime I go to post a song on my Instagram story it pro...

Newbie

  Plan Premium Country  USA Device (iPhone XS) Operating System (iOS)   My Question or Issue  I am logged in all my Spotify, instagram and Facebook and Twitter accounts...

Maxim

Spotify Star

982 Views

1 replies

1 likes

Instagram
sharing
Social
Spotify
  • 982 Views
  • 1 replies
  • 1 likes

Solved!! Instagram stories not working.

PlanFreeCountry The NetherlandsDeviceiPhone 6Operating SystemiOS 12.0.1 My Question or Issue Hello,When I want to share a song through instagram stories. It asks me to log in on Instagram(weird, because normally it does that automaticly). After I hav...

Newbie

Plan Free Country  The Netherlands Device iPhone 6 Operating System iOS 12.0.1   My Question or Issue  Hello, When I want to share a song through instagram stories. It asks ...

Maxim

Spotify Star

1929 Views

1 replies

0 likes

  • 1929 Views
  • 1 replies
  • 0 likes

Concerts disappeared?

PlanPremiumCountryGermanyDeviceiPhone SEOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo Spotify decided to kill the Browse button... fine... I used it all the time to find and discover new music, but okay... What really...

Newbie

Plan Premium Country Germany Device iPhone SE Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So Spotify decided to kill the Browse button... fine....

Loxer

Community Legend

5173 Views

1 replies

0 likes

  • 5173 Views
  • 1 replies
  • 0 likes

Spotify doesnt work abroad on wifi

PlanPremiumCountry ItalyDeviceiPadOperating SystemiOS 10 My Question or Issue Spotify doesnt work abroad on wifi, but on 4G which is expensive. Has anyone had this issue too? Whats the fix? thank you daniele

Regular

Plan Premium Country  Italy Device iPad Operating System iOS 10   My Question or Issue  Spotify doesnt work abroad on wifi, but on 4G which is expensive. Has anyone had this ...

DanieleB

Regular

1074 Views

2 replies

0 likes

Premium
  • 1074 Views
  • 2 replies
  • 0 likes

Don’t have new update

PlanPremiumCountry UKDeviceiPhone 8Operating SystemiOS 11 My Question or Issue The new update isn’t showing for me I’m not sure why at all, I deleted and downloaded again the app a few hours ago but still nothing. Can anyone help?

Newbie

Plan Premium Country  UK Device iPhone 8 Operating System iOS 11   My Question or Issue  The new update isn’t showing for me 😞 I’m not sure why at all, I deleted and downloa...

fankny212

Casual Listener

897 Views

2 replies

1 likes

  • 897 Views
  • 2 replies
  • 1 likes

Menu stuck at the top of the screen

My spotify premium doesn't resolve properly on my iPhone all of a sudden. When I open spotify, the menu that used to appear along the bottom (home, search, my library) is now along the top of the screen and the rest of the screen is black. When I cli...

Casual Listener

My spotify premium doesn't resolve properly on my iPhone all of a sudden.  When I open spotify, the menu that used to appear along the bottom (home, search, my library) is now along the top of t...

nymue2000

Casual Listener

2841 Views

2 replies

0 likes

screen stuck
  • 2841 Views
  • 2 replies
  • 0 likes

The music in my IPhone shuffles and pauses randomly without me asking the device to do it

PlanPremiumCountryColombiaOperating SystemiPhone 7 IOS 12.0 My Question or IssueHi, I have had issues with the music in Spotify. I play it on my device and randomly it is shuffled or pauses without me ordering it to do it. Please if someone would hel...

Newbie

Plan Premium Country Colombia Operating System iPhone 7 IOS 12.0   My Question or Issue Hi, I have had issues with the music in Spotify. I play it on my device and randomly it is shuffle...

Loxer

Community Legend

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Can’t edit queue

PlanFree/Premium premiumCountry norway DeviceIphone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) Ios 12.0My Question or Issueediting the queue list is impossible. I can drag one song up on the list at the time, and then i’ll have to resta...

Newbie

  Plan Free/Premium premium Country norway   Device Iphone X Operating System (iOS 10, Android Oreo, Windows 10,etc.)  Ios 12.0 My Question or Issue editing the queue l...

Loxer

Community Legend

1009 Views

1 replies

0 likes

  • 1009 Views
  • 1 replies
  • 0 likes

iPhone battery drains when using AirPods

PlanPremiumCountryUnited StatesDeviceiPhone 7Operating SystemiOS 12 My Question or Issue A friend and I are having the same issue: Spotify drains our iPhone battery excessively, but only when playing downloaded music over AirPods. I haven't tested it...

Casual Listener

Plan Premium Country United States Device iPhone 7 Operating System iOS 12   My Question or Issue  A friend and I are having the same issue: Spotify drains our iPhone battery exce...

almondmilk96

Casual Listener

5541 Views

2 replies

1 likes

  • 5541 Views
  • 2 replies
  • 1 likes

iPhone does not ring while listening to Spotify

PlanPremiumCountryCanadaDeviceiPhone 6Operating System11.4 My Question or Issue When I listen to music through Bluetooth, when a phone call comes in, the music mutes, but I do not hear a ring tone. This does not happen with the iOS music app. This is...

Newbie

Plan Premium Country Canada Device iPhone 6 Operating System 11.4   My Question or Issue   When I listen to music through Bluetooth, when a phone call comes in, the music mutes, ...

Loxer

Community Legend

4078 Views

1 replies

0 likes

  • 4078 Views
  • 1 replies
  • 0 likes

[Bug] Song queue not working properly

PlanPremiumCountryAustria DeviceiPhone XsOperating SystemiOS 12 My Question or Issue Recently the play queue stopped working correctly on iOS 12. When rearranging songs in the queue the changes are not saved. Also when selecting more songs to either ...

Regular

Plan Premium Country Austria   Device iPhone Xs Operating System iOS 12   My Question or Issue   Recently the play queue stopped working correctly on iOS 12. When rearrangi...

Loxer

Community Legend

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

I don’t have the spotify update?

PlanPremiumCountrythe Netherlands DeviceIphone 7Operating Systemios 12Yesterday the new update came out.I read on a site that the update is available for free/premium users all around the world. My friends all have it, except me.. I have tried redown...

Newbie

  Plan Premium Country the Netherlands   Device Iphone 7 Operating System ios 12 Yesterday the new update came out. I read on a site that the update is available for free/premium...

Loxer

Community Legend

575 Views

2 replies

0 likes

  • 575 Views
  • 2 replies
  • 0 likes