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Plan
Premium
Country
United States
Device
iPhone 5S & Dell desktop
Operating System
(iOS 12.1/Windows 7)
My Question or Issue
Every time I try to listen to the song Season by The Scene Aesthetic on both my Spotify app and also the webplayer on my desktop computer at work, the song will not play. On the webplayer it gives me an error saying “This song is unavailable” and on the app nothing happens when I tap on it but it will not play.
At work I’m using a hard wired internet connection and on the phone I alternate between using my mobile data and a WiFi connection. I am not listening to music offline.
My app is updated to version 8.4.78
I’m not having this issue with any other music or song.
Please help 😞
Solved! Go to Solution.
So i was able to get this fixed after live chatting with Spotify. Apparently there was something wrong with my account that was preventing me from playing this song. They helped me to register for a new account and merge my accounts. I’m not sure what the exact problem ending up being.
Hey there,
Some songs are not available in some countries for streaming.
Sorry for the inconvenience,
Cheers.
So i was able to get this fixed after live chatting with Spotify. Apparently there was something wrong with my account that was preventing me from playing this song. They helped me to register for a new account and merge my accounts. I’m not sure what the exact problem ending up being.
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