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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43363 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109025 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1639 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301883 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127805 Views

19 replies

38 likes

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Why are some musics and album can be found in the PC version but not the mobile apps?

PlanFreeCountry Hong KongDeviceiPhone 6s Operating SystemiOS 12 My Question or Issue Some music like the old songs of Mayday before 2003 are able to be found in desktop version of spotify but not in my iPhone playlist.

Newbie

Plan Free Country  Hong Kong Device iPhone 6s  Operating System iOS 12   My Question or Issue  Some music like the old songs of Mayday before 2003 are able to be found i...

372 Views

0 replies

0 likes

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How to make Spotify continue playing in Honda odyssey

Hey guys, first post here! I've been using premium Spotify for a few years and it's been amazing. In my last car, I had a pioneer head unit that I had my iPod touch connected to via USB/iPod integration. When I would play Spotify, then turn the car o...

Casual Listener

Hey guys, first post here! I've been using premium Spotify for a few years and it's been amazing. In my last car, I had a pioneer head unit that I had my iPod touch connected to via USB/iPod integrat...

PigeonXtreme

Composer

3813 Views

3 replies

0 likes

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iPad/iPhone device finding

PlanPremiumCountryUK DeviceiPhone 5S, iPad 4th GebOperating SystemiOS 10 My Question or IssueRecently, my iPad 'More Devices' seems to have been disabled and I cannot locate all the Apple TVs and Spotify Connect devices on my network, only the same 2...

Newbie

Plan Premium Country UK  Device iPhone 5S, iPad 4th Geb Operating System iOS 10  My Question or Issue Recently, my iPad 'More Devices' seems to have been disabled and I cannot loca...

345 Views

0 replies

0 likes

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Superuser Contribution Unable to jump to another track

Premium user here. What just changed with Spotify? My laptop is logged into my Spotify account and so is my iPhone. The laptop plays the music through my home system and I control it via the Spotify app on my phone. This has worked perfectly for year...

Casual Listener

Premium user here.   What just changed with Spotify?    My laptop is logged into my Spotify account and so is my iPhone.  The laptop plays the music through my home system and...

Peter

Spotify Legend

927 Views

5 replies

0 likes

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Empty Playlists

PlanPremiumCountryUK DeviceiPhone XROperating System(iOS) My Question or Issue Hi, I've recently changed over my Apple handset from an iPhone 8 to an iphone XR. After signing back in to Spotify (on my new handset), I can see that I have all my playli...

Casual Listener

  Plan Premium Country UK   Device iPhone XR Operating System (iOS)   My Question or Issue   Hi,   I've recently changed over my Apple handset from an iPhone 8...

rstuart_86

Casual Listener

1166 Views

2 replies

0 likes

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Podcast not playing

PlanPremiumCountry United States DeviceiPhone 7Operating SystemiOS My Question or Issue When clicking on the Spitting chiclets podcast, it always pops up that an error has occurred. Trying to listen

Newbie

Plan Premium Country  United States  Device iPhone 7 Operating System iOS    My Question or Issue  When clicking on the Spitting chiclets podcast, it always pops up...

519 Views

0 replies

1 likes

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foutmelding 408

Help!Ik kan niet meer inloggen op mijn spotify op mijn mobiel. Hij staat nog ingesteld op Nederland en zou hem moeten over zetten op Bonaire. Dit land kan ik niet aanklikken bij de landen opties. Iemand enig idee wat ik nu kan doen? Thanks!

Newbie

   Help! Ik kan niet meer inloggen op mijn spotify op mijn mobiel. Hij staat nog ingesteld op Nederland en zou hem moeten over zetten op Bonaire. Dit land kan ik niet aanklikken bij de la...

353 Views

0 replies

0 likes

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Spotify gear s3 remote mode choose songs

PlanPremiumCountryUSA Devices7 edge and gear s3Operating Systemnougat My Question or IssueI just recently solved an issue with the remote feature with spotify on gear s3 not working which was fixed by downgrading spotify version on my phone. however,...

Newbie

Plan Premium Country USA  Device s7 edge and gear s3 Operating System nougat   My Question or Issue I just recently solved an issue with the remote feature with spotify on gear ...

477 Views

0 replies

0 likes

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Music is playing alone and switch automatically

Plan : Premium / Country : FR / Device : Iphone 7 / Operating System : iOS 11.4.1 Hello guys, When I start my spotify app, I always have a message about a web player using my account and I can see some music from artists I don't know have being playe...

Newbie

Plan : Premium / Country : FR / Device : Iphone 7 / Operating System : iOS 11.4.1    Hello guys,    When I start my spotify app, I...

995 Views

0 replies

5 likes

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Desing problem

PlanPremiumCountry FranceDeviceiPhone XOperating SystemiOS My Question or IssueGood evening,I would like to know why I do not have the new application desing and the old one. And how can I have it?Thank you

Newbie

Plan Premium Country  France Device iPhone X Operating System iOS    My Question or Issue Good evening, I would like to know why I do not have the new application desing and...

366 Views

0 replies

0 likes

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iOS Battery Life and 320Kbps Audio

PlanPremiumCountry USADeviceiPhone XSOperating SystemiOS 12 My Question or Issue I've dealt with excessive battery drain across 4 iOS devices (iPad Mini 3, iPhone 6S, iPhone X, iPhone XS) and have finally gotten the app to consume a normal percentage...

Newbie

Plan Premium Country  USA Device iPhone XS Operating System iOS 12   My Question or Issue  I've dealt with excessive battery drain across 4 iOS devices (iPad Mini 3, iPhone 6...

1556 Views

0 replies

1 likes

battery drain
iOS
music quality
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Huge issue with shuffle play. Spotify please fix it soon!

My Question or IssueSpotify, you have huge bug in your apps (at least the iOS apps, maybe also windows and android?). Shuffle mode does not work at this time. To be more precise; when I'm listening to my playlist in shuffle mode and delete the curren...

Regular

    My Question or Issue Spotify, you have huge bug in your apps (at least the iOS apps, maybe also windows and android?). Shuffle mode does not work at this time.  To be more prec...

593 Views

0 replies

2 likes

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Playing a new song with at least a song in queue bug

PlanFree/PremiumCountry ItalyDeviceiPhone 6sOperating SystemiOS 9.3.4 My Question or Issue I just discovered that i can use my phone as a remote to play spotify music from my PC. All functions are fluid except when you play a new song ( i mean select...

Casual Listener

  Plan Free/Premium Country  Italy Device iPhone 6s Operating System iOS 9.3.4   My Question or Issue  I just discovered that i can use my phone as a remote to play spo...

dekomori

Casual Listener

464 Views

2 replies

0 likes

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Grayed out songs that are still available on spotify

PlanPremiumCountryUS My Question or Issue Today I tried to open and play my christmas playlist that has slowly been growing over the last 4 years or so. There are ~75 songs on the list. When I opened the playlist, however, almost every one of the son...

Casual Listener

Plan Premium Country US   My Question or Issue  Today I tried to open and play my christmas playlist that has slowly been growing over the last 4 years or so. There are ~75 songs on t...

ZevSupport

Regular

643 Views

1 replies

0 likes

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Google Assistant on iOS: “Sorry, I can’t play music on Spotify yet”

PlanPremium Device(iPhone 8+, iPad 9)Operating System(iOS 12) Is it normal for Google Assistant to say “Sorry, I can’t play music on Spotify yet,” when the app is open, but in the background? I’ve been trying to get it to work with my Bose QC35ii hea...

Newbie

Plan Premium   Device (iPhone 8+, iPad 9) Operating System (iOS 12)   Is it normal for Google Assistant to say “Sorry, I can’t play music on Spotify yet,” when the app is open, but ...

ZevSupport

Regular

1261 Views

1 replies

0 likes

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Shuffle play not working

When I go to my playlist of over 1000 songs, then shuffle them, it consistently only plays within the first 50. All of the rest of my songs aren’t even in the queue. This only started happening recently; before it shuffled ALL of the songs without a ...

Newbie

When I go to my playlist of over 1000 songs, then shuffle them, it consistently only plays within the first 50. All of the rest of my songs aren’t even in the queue. This only started happening recen...

yourbigbonez

Casual Listener

1708 Views

2 replies

6 likes

Download mode doesn't work
Download Playlists
download queue
queue
queue error
Queue of Playlists
Shuffle Algorithm
shuffle all
shuffle error
Shuffle Function
shuffle issue
Shuffle not working
Shuffle play
Shuffle Playlist
  • 1708 Views
  • 2 replies
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Is it possible to stop Spotify from raising my volume?

PlanPremiumCountryUSA DeviceiPhone XOperating SystemiOS12 My Question or IssueI'm always either playing music on my phone or my laptop, and I like that I'm able to switch between them effortlessly. However, whenever I switch from my phone to my lapto...

Newbie

Plan Premium Country USA   Device iPhone X Operating System iOS12   My Question or Issue I'm always either playing music on my phone or my laptop, and I like that I'm able to swi...

Loxer

Community Legend

709 Views

1 replies

0 likes

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User Experience Woes in iOS app (November 2018 – current)

I'm struggling to understand how to properly use your updated ios app. I'm stuck spending my holidays teaching my grandparents how to use Windows 10, and I can't even start to imagine them using Spotify on their phones – even though they have and use...

Regular

I'm struggling to understand how to properly use your updated ios app. I'm stuck spending my holidays teaching my grandparents how to use Windows 10, and I can't even start to imagine them using Spot...

Loxer

Community Legend

595 Views

1 replies

0 likes

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  • 1 replies
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Spotify can't open this type of link on this device

PlanPremiumCountryDenmarkDeviceiPad 2018Operating SystemiOS 12.1 My Question or IssueI'm having this issue - Spotify won't open some playlists, Daily Mix lists as the most notable - on my iPad. I can play them from my Samsung Galaxy and desktop Windo...

Newbie

Plan Premium Country Denmark Device iPad 2018 Operating System iOS 12.1   My Question or Issue I'm having this issue - Spotify won't open some playlists, Daily Mix lists as the most no...

Loxer

Community Legend

923 Views

1 replies

0 likes

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In Order Music

I can’t listen the songs in order. After a song finised spotify keep repeating it. How can i fix it?

Newbie

   I can’t listen the songs in order. After a song finised spotify keep repeating it. How can i fix it?

Loxer

Community Legend

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes