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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30473 Views

40 replies

9 likes

  • 30473 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95047 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

991 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293780 Views

60 replies

15 likes

  • 293780 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123725 Views

19 replies

38 likes

  • 123725 Views
  • 19 replies
  • 38 likes

Is it possible to stop Spotify from raising my volume?

PlanPremiumCountryUSA DeviceiPhone XOperating SystemiOS12 My Question or IssueI'm always either playing music on my phone or my laptop, and I like that I'm able to switch between them effortlessly. However, whenever I switch from my phone to my lapto...

Newbie

Plan Premium Country USA   Device iPhone X Operating System iOS12   My Question or Issue I'm always either playing music on my phone or my laptop, and I like that I'm able to swi...

Loxer

Community Legend

687 Views

1 replies

0 likes

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  • 1 replies
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User Experience Woes in iOS app (November 2018 – current)

I'm struggling to understand how to properly use your updated ios app. I'm stuck spending my holidays teaching my grandparents how to use Windows 10, and I can't even start to imagine them using Spotify on their phones – even though they have and use...

Regular

I'm struggling to understand how to properly use your updated ios app. I'm stuck spending my holidays teaching my grandparents how to use Windows 10, and I can't even start to imagine them using Spot...

Loxer

Community Legend

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Spotify can't open this type of link on this device

PlanPremiumCountryDenmarkDeviceiPad 2018Operating SystemiOS 12.1 My Question or IssueI'm having this issue - Spotify won't open some playlists, Daily Mix lists as the most notable - on my iPad. I can play them from my Samsung Galaxy and desktop Windo...

Newbie

Plan Premium Country Denmark Device iPad 2018 Operating System iOS 12.1   My Question or Issue I'm having this issue - Spotify won't open some playlists, Daily Mix lists as the most no...

Loxer

Community Legend

897 Views

1 replies

0 likes

  • 897 Views
  • 1 replies
  • 0 likes

In Order Music

I can’t listen the songs in order. After a song finised spotify keep repeating it. How can i fix it?

Newbie

   I can’t listen the songs in order. After a song finised spotify keep repeating it. How can i fix it?

Loxer

Community Legend

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

shazam to spotify doesn’t work

PlanPremiumCountry RomaniaDeviceiPhone SEOperating SystemiOS 12.1 My Question or Issuehello, why i can’t connect shazam to spotify? and yes i have spotify premium, but the shazam don’t show me streaming spotify, just apple music. and i tried to reins...

Newbie

  Plan Premium Country  Romania Device iPhone SE Operating System iOS 12.1   My Question or Issue hello, why i can’t connect shazam to spotify?  and yes i have spotify...

Loxer

Community Legend

1694 Views

1 replies

0 likes

  • 1694 Views
  • 1 replies
  • 0 likes

Missing albums that were once available before.

My Question or IssueThe kings of Leon album "youth and young manhood" is currently not appearing on kings of Leon Spotify anymore where it used to be. Keep finding certain artists albums disappearing more often and it's urging me to change to a diffe...

Casual Listener

  My Question or Issue The kings of Leon album "youth and young manhood" is currently not appearing on kings of Leon Spotify anymore where it used to be. Keep finding certain artists albums di...

Loxer

Community Legend

809 Views

1 replies

0 likes

  • 809 Views
  • 1 replies
  • 0 likes

No Daliy Mix playlists

PlanPremium TrialCountry Israel DeviceIPhone 7 PlusOperating SystemiOS 12.1 My Question or Issue Hi,I am currently on a premium trial (be going for over 3 weeks now) and I can't see my daily mixI've been listening everyday for the past 3 weeks I reck...

Newbie

Plan Premium Trial Country  Israel  Device IPhone 7 Plus Operating System iOS 12.1   My Question or Issue  Hi, I am currently on a premium trial (be going for over 3 we...

Loxer

Community Legend

528 Views

1 replies

0 likes

Daily Mixes
  • 528 Views
  • 1 replies
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Cant download the app

Hello in new in this plataform but cant downlod Spotify music i dont know why.. the app says you country cant download it.. im from colombia.. and i know here so much people use it.. i try download in a Android And works.. so who is the problem with ...

Visitor

Hello in new in this plataform but cant downlod Spotify music i dont know why..    the app says you country cant download it.. im from colombia.. and i know here so much people use it.. i...

Loxer

Community Legend

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

New Sonos Queue Issue w/ Spotify App

PlanPremiumCountry USADevice(iPhone 7Operating System(iOS 12.1 (most updated version) My Question or Issue I have a Sonos system and prefer to use the Spotify App instead of the Sonos App for my music. I recently noticed that when I have songs in the...

Casual Listener

Plan Premium Country  USA Device (iPhone 7 Operating System (iOS 12.1 (most updated version)   My Question or Issue  I have a Sonos system and prefer to use the Spotify App i...

580 Views

0 replies

0 likes

Sonos Queue Issue
  • 580 Views
  • 0 replies
  • 0 likes

Listening on another device

PlanPremiumCountry Canada DeviceBlackberry keyoneOperating System(iOS 10 My Question or IssueI listen to Spotify on my phone or iPad and often listen through Bluetooth on my tv. When looking at “devices available” now, it gives me Google Cast instead...

Regular

Plan Premium Country Canada    Device Blackberry keyone Operating System (iOS 10   My Question or Issue I listen to Spotify on my phone or iPad and often listen through Bluet...

Toblerone17

Regular

2292 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Voice search

Spotify premium on IOS 12.1 I read on spotify's webpage that you can now use voice search on premium. However i'm not getting the icon up to tap to do a voice search, what am i missing?

Regular

Spotify premium on IOS 12.1   I read on spotify's webpage that you can now use voice search on premium. However i'm not getting the icon up to tap to do a voice search, what am i missing?

Narny

Regular

4637 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

Won’t let me search for music

PlanPremiumCountry USADeviceiPhone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello. Today I noticed that my spotify's search feature no longer works. I am a premium user and ordinarily can search and choose whichev...

Casual Listener

Plan Premium Country  USA Device iPhone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Hello. Today I noticed that my spotify's searc...

Grisley

Newbie

1202 Views

2 replies

1 likes

  • 1202 Views
  • 2 replies
  • 1 likes

can't disable shuffle on playlist

PlanFree/PremiumCountry Device(Operating System  My Question or Issue 

Casual Listener

Plan Free/Premium Country   Device (Operating System     My Question or Issue  

drd39

Casual Listener

2191 Views

6 replies

0 likes

  • 2191 Views
  • 6 replies
  • 0 likes

Spotify Connect not working

Spotify connect not working with Apple products. The only option I have to connect to marantz using the Spotify app shows up in airplay menu and not the “connect to a device” menu.Spotify v 8.4.79iOS 12.1Marantz firmware “latest”have reset everything...

Newbie

Spotify connect not working with Apple products. The only option I have to connect to marantz using the Spotify app shows up in airplay menu and not the “connect to a device” menu. Spotify v 8.4.79 ...

466 Views

0 replies

1 likes

  • 466 Views
  • 0 replies
  • 1 likes

Superuser Contribution Offline downloads missing when iphone Restore

Whenever I restore my iphone all my Spotify albums, songs, playlists that I have downloaded offline are missing. Apple Music is all there, but spotify music downloaded is NOT. iphone X

Newbie

Whenever I restore my iphone all my Spotify albums, songs, playlists that I have downloaded offline are missing. Apple Music is all there, but spotify music downloaded is NOT.   iphone X &nbs...

Guido

Spotify Legend

1275 Views

1 replies

0 likes

  • 1275 Views
  • 1 replies
  • 0 likes

how to locate AND remove a song from the playlist???

hi all,i have the iOS app and the desktop app (WIN).I have 800 songs on my playlist, so if i'd like to locate a song to be deleted from the playlist, the "edit" + delete option is doesn't make sense.... because it forces me to SCROLL 800 SONGS...is t...

Casual Listener

    hi all, i have the iOS app and the desktop app (WIN). I have 800 songs on my playlist, so if i'd like to locate a song to be deleted from the playlist, the "edit" + delete option is...

natiep

Casual Listener

1758 Views

3 replies

0 likes

  • 1758 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local files no longer downloading

I am a premium user and realize Spotify stopped allowing you to download music onto the desktop version from local files. However my old files I downloaded previously that play on my computer and show up on my iPhone app playlist will not play. It sh...

Regular

I am a premium user and realize Spotify stopped allowing you to download music onto the desktop version from local files.     However my old files I downloaded previously that play on my ...

Peter

Spotify Legend

1148 Views

1 replies

0 likes

downloaded
local file
  • 1148 Views
  • 1 replies
  • 0 likes

Superuser Contribution (Local Files) Two specific songs from local files won't play

Hello all, I have listened to local files on my phone for a while. I recently got my phone replaced, so I had to add my local files music for the first time in a wile, and it worked after I resolved a few issues by looking on the Spotify Community. A...

Newbie

Hello all,  I have listened to local files on my phone for a while. I recently got my phone replaced, so I had to add my local files music for the first time in a wile,  and it worked afte...

Peter

Spotify Legend

1315 Views

1 replies

0 likes

  • 1315 Views
  • 1 replies
  • 0 likes

Queue Glitch

Hello, i have had an issues for the last few months with my queue. This only occurs when using my iphone and when i add more than 1 song into my queue, its as if the last song is invisible in the queue, there is a blank spot. It makes editing my queu...

Regular

Hello, i have had an issues for the last few months with my queue. This only occurs when using my iphone and when i add more than 1 song into my queue, its as if the last song is invisible in the que...

Kris_nc

Casual Listener

3215 Views

5 replies

10 likes

  • 3215 Views
  • 5 replies
  • 10 likes