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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232490 Views

27 replies

5 likes

  • 232490 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114081 Views

116 replies

13 likes

Other
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  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2298 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303912 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129644 Views

19 replies

38 likes

  • 129644 Views
  • 19 replies
  • 38 likes

Repeat stuck on again

when I play my playlist every time I press next song the repeat button is highlighted I turn it off and when the next song comes on it’s on again I am literally listening to the same 10 songs unless I physically choose a song I want to listen to, I’v...

Newbie

when I play my playlist every time I press next song the repeat button is highlighted I turn it off and when the next song comes on it’s on again I am literally listening to the same 10 songs unless ...

Loxer

Community Legend

2802 Views

1 replies

0 likes

  • 2802 Views
  • 1 replies
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Carplay Icon Pixellated

PlanPremiumCountry UKDeviceiphone 8Operating SystemiOS 12 My Question or IssueMorning all, Im using Spotify with my vauxhall crossland x (2018) All of my icons for apple/waze/google maps appear nice and crisp/clear in form. The spotify icon however i...

Newbie

Plan Premium Country  UK Device iphone 8 Operating System iOS 12   My Question or Issue Morning all, Im using Spotify with my vauxhall crossland x (2018)  All of my icon...

438 Views

0 replies

0 likes

  • 438 Views
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Loss of connection Spotify connect and ios device

PlanPremium familyCountryDKDeviceiPhone 7Operating SystemiOS 12.1 My Question or IssueMy devises, iPhone, ipad ect. loses connention to Spotify Connect while playing music. I have to choose a devise againg in the device list to reconnect to controlle...

Newbie

Plan Premium family Country DK Device iPhone 7 Operating System iOS 12.1   My Question or Issue My devises, iPhone, ipad ect. loses connention to Spotify Connect while playing music. I...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

shuffle button

PlanPremium -Version 8.4.79.933CountryUnited States DeviceiPhone XROperating System12.1 My Question or Issue Is there a way to keep the shuffle button on? When I hit "shuffle play" on a playlist and I get out the car, bluetooth and the playlist pause...

Gig Goer

Plan Premium -Version 8.4.79.933 Country United States  Device iPhone XR Operating System 12.1   My Question or Issue  Is there a way to keep the shuffle button on? When...

448 Views

0 replies

0 likes

  • 448 Views
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Car Stereo - Which works with Spotify best?

Purchased a Kenwood and that was awful - spotify would lock up. I need advice on best stereo to purchase under $200 for son's truck so he can use bt. He wants a double din touch screen. Thinking pioneer? Help. PlanFamilyCountry Deviceiphone xrOperati...

Newbie

Purchased a Kenwood and that was awful - spotify would lock up.  I need advice on best stereo to purchase under $200 for son's truck so he can use bt.  He wants a double din touch screen.&n...

512 Views

0 replies

0 likes

  • 512 Views
  • 0 replies
  • 0 likes

Playlist stops

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry UKDevice(iPhone XOperating System(iOS 10 My Question or Issue When I select a playlist and click on a song (havin...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country  UK Device (iPhone X Operating System (iOS 10...

626 Views

0 replies

0 likes

  • 626 Views
  • 0 replies
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adding song to playlist from Daily Mix will disable pause button

PlanPremiumCountryUSADeviceiPhone 6s+Operating SystemiOS 12.1Environmentplaying music to my Sonos Play5 stereo pairProblemfrom Daily Mix, when i add a song to a playlist (whether from the ... button or the toaster button when i heart the song), i can...

Casual Listener

Plan Premium Country USA Device iPhone 6s+ Operating System iOS 12.1 Environment playing music to my Sonos Play5 stereo pair Problem from Daily Mix, when i add a song to a playlist (whethe...

801 Views

0 replies

0 likes

bug
Grayed out
greyed out
Play Button
sonos spotify
UI Bug
  • 801 Views
  • 0 replies
  • 0 likes

Search not working

I use Premium in Canada and my search function hardly ever works. I’m so frustrated that I’m ready to switch to something else, which sucks, because other than this issue, I love Spotify. I’m on an iPhone 7plus. Please don’t suggest reinstalling, as ...

Newbie

I use Premium in Canada and my search function hardly ever works. I’m so frustrated that I’m ready to switch to something else, which sucks, because other than this issue, I love Spotify. I’m on an i...

421 Views

0 replies

0 likes

  • 421 Views
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Accidentally 'disliking' song from radio removes that song with no way to bring it back

Especially when the radio was created for that song. PlanPremiumCountry DeviceiPhone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Accidentally 'disliking' song from radio removes that song with no way to bring it back...

Regular

Especially when the radio was created for that song.   Plan Premium Country   Device iPhone X Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Questio...

nitesoul

Regular

980 Views

2 replies

0 likes

  • 980 Views
  • 2 replies
  • 0 likes

Solved!! Playlist plays songs not on playlist even though playlist is very long

I have an issue that has recently started. Playlists are playing songs that do not exist in the playlist. I've had this issue when a playlist is too short, but this playlist is super long. I've also had this happen when the playlist is over (all song...

Casual Listener

I have an issue that has recently started.  Playlists are playing songs that do not exist in the playlist.  I've had this issue when a playlist is too short, but this playlist is super long...

246zp-pe6d_o7

Casual Listener

1337 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Recently Played doesn't work in Car Play

Hi, on my iPhone 6, when I tip on "Library", I also see the latest/recently played albums, playlists etc.When I launch Spotify via Car Play in my car, I also see the recently played albums/playlists. Nevertheless, everythime when I choose one of them...

Music Fan

Hi,   on my iPhone 6, when I tip on "Library", I also see the latest/recently played albums, playlists etc. When I launch Spotify via Car Play in my car, I also see the recently played albums...

ochrasy

Music Fan

2478 Views

4 replies

1 likes

Car Play
iOS 10
  • 2478 Views
  • 4 replies
  • 1 likes

PLEASE HELP UNPLAYABLE SONG

PlanPremiumCountry United StatesDeviceiPhone XS MaxOperating SystemiOS 12.1My Question or IssueThere is a specific song i want to play that shows as unplayable but when i touch it to try and play it i get a pop up that says " SONG NOT DOWNLOADED" "If...

Casual Listener

Plan Premium Country  United States Device iPhone XS Max Operating System iOS 12.1 My Question or Issue There is a specific song i want to play that shows as unplayable but when i touch...

bsmith231523

Casual Listener

2825 Views

4 replies

0 likes

  • 2825 Views
  • 4 replies
  • 0 likes

How to reorder songs in created playlist?

I want to reorder songs in my playlist that I already created. After update, I cannot find the way to do it without using spotify on PC so I would like to know how to do with iOS devices. Thanks

Newbie

  I want to reorder songs in my playlist that I already created. After update, I cannot find the way to do it without using spotify on PC so I would like to know how to do with iOS devices. &n...

Loxer

Community Legend

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

Downloading the app on an Ipod

Ipod 5 runninf 9.3.5 I cant get spotify to download on my old Ipod , which cannot be updated beyond 9.3.5. In the app store it continues to tell me that i need to have IOS 10 downloaded. BUt directly from Spotifys website the IOS i have should bee fi...

Newbie

  Ipod 5 runninf 9.3.5   I cant get spotify to download on my old Ipod , which cannot be updated beyond 9.3.5. In the app store it continues to tell me that i need to have IOS 10 downloa...

Loxer

Community Legend

585 Views

1 replies

0 likes

  • 585 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play locally produced songs in my own country?

Hiya, I'm on a Family Premium Plan from the Philippines with the following OS: iOS 12.1 (iPhone 6) I'm having a problem accessing music that is produced in my own country. I can access the Playlist, but on Web Player the tracks are grey-ed out... Web...

Newbie

  Hiya, I'm on a Family Premium Plan from the Philippines with the following OS: iOS 12.1 (iPhone 6)    I'm having a problem accessing music that is produced in my own country....

Guido

Spotify Legend

726 Views

1 replies

0 likes

Country music
  • 726 Views
  • 1 replies
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Superuser Contribution Added songs

Hi, i added loads of songs last night to what I assumed was songs by pressing the + button. However when I went into songs there was only an approx 7 songs of the 50 I had added. Just wondering where these went as I don’t have a favourites of starred...

Newbie

  Hi,  i added loads of songs last night to what I assumed was songs by pressing the + button. However when I went into songs there was only an approx 7 songs of the 50 I had added. Just ...

Guido

Spotify Legend

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sharing Songs on Instagram Story

PlanPremiumCountry TurkeyDeviceiPhone 7Operating SystemiOS 12.0.1 My Question or Issue Spotify directs me to the Instagram page to log in when I try to share a song on Instastory. Even though I try to log in several times I can’t share a song. My Ins...

Casual Listener

  Plan Premium Country  Turkey Device iPhone 7 Operating System iOS 12.0.1   My Question or Issue  Spotify directs me to the Instagram page to log in when I try to shar...

merveakcca

Casual Listener

4102 Views

7 replies

2 likes

Instagram
Instagram Stories
Share crash
sharing songs
Spotify
  • 4102 Views
  • 7 replies
  • 2 likes

a problem with artist library layout

PlanPremiumCountry italy, ModenaDeviceiPhone xOperating SystemiOS 12... My Question or Issue Hi, i would know if also your ios artist library not order the contents by album but by songs (are order in little clear way, because an user can't understan...

Newbie

Plan Premium Country  italy, Modena Device iPhone x Operating System iOS 12...   My Question or Issue  Hi, i would know if also your ios artist library not order the con...

555 Views

0 replies

0 likes

  • 555 Views
  • 0 replies
  • 0 likes

Free spotify upgraded to premuim. Shazam songs still be saved to free account

iPhone: Had free Spotify account with albums and songs. Upgraded to premium and when I look to save Shazam to premium Spotify it's saving to old free subscription account. If I open Spotify on phone through the Spotify app, the new premium account is...

Newbie

iPhone: Had free Spotify account with albums and songs. Upgraded to premium and when I look to save Shazam to premium Spotify it's saving to old free subscription account.  If I open Spotify&nb...

1698 Views

0 replies

0 likes

  • 1698 Views
  • 0 replies
  • 0 likes

Radio missing from Spotify premium

PlanPremiumCountry Australia Device(iPhone X ios 12.0.1 My Question or Issue I have Spotify premium and the radio function has gone. I know it’s missing from the free version. But the support site says it is available for premium Is is there a way to...

Casual Listener

Plan Premium Country  Australia  Device (iPhone X   ios 12.0.1   My Question or Issue  I have Spotify premium and the radio function has gone. I know it’s missing f...

bkuner

Casual Listener

3979 Views

5 replies

1 likes

  • 3979 Views
  • 5 replies
  • 1 likes