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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 135353 Views
  • 503 replies
  • 108 likes
  • 135353 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 91216 Views
  • 19 replies
  • 38 likes
  • 91216 Views
  • 19 replies
  • 38 likes

API dead for iOS 4.2.1?

DeviceiPod 2nd generation (MB model)Operating SystemiOS 4.2.1 My Question or Issue Recently dug up an old iPod and decided to use it as a second music player. I'm able to log in, but the app will not connect to Spotify services (mobile-ap.spotify.com...

  • Casual Listener
  • Device iPod 2nd generation (MB model) Operating System iOS 4.2.1   My Question or Issue  Recently dug up an old iPod and decided to use it as a second music player. I'm able to log in...
  • Maxim
  • Spotify Star
  • 1224 Views
  • 1 replies
  • 0 likes
  • api
    iOS
    ipod
    legacy
  • 1224 Views
  • 1 replies
  • 0 likes

Superuser Contribution Beta Program

PlanPremiumCountry USADeviceiPhone XS MaxOperating SystemiOS 12 Public Beta My Question or Issue When I upgraded my phone, TestFlight did not have the app installled. I deleted TestFlight and reinstalled, to no avail. In order to be back in the TestF...

  • Casual Listener
  •   Plan Premium Country  USA Device iPhone XS Max Operating System iOS 12 Public Beta   My Question or Issue  When I upgraded my phone, TestFlight did not have the app i...
  • Katerina
  • Spotify Legend
  • 2222 Views
  • 3 replies
  • 0 likes
  • Beta
    iOS 12
    iphone
  • 2222 Views
  • 3 replies
  • 0 likes

Solved!! Spotify buffering

PlanPremiumCountry AustraliaDeviceiPhone 7plusOperating System iOS12 My Question or Issue: hi Spotify community, recently my Spotify skips songs or fast forawards or even pauses by itself for some reason on its own while headphones are on. I have tri...

  • Newbie
  • Plan Premium Country  Australia Device iPhone 7plus Operating System iOS12     My Question or Issue: hi Spotify community, recently my Spotify skips songs or fast forawards ...
  • landonharris88
  • Composer
  • 8050 Views
  • 1 replies
  • 0 likes
  • 8050 Views
  • 1 replies
  • 0 likes

How to view your queue on iPhone

My playlists keep flipping after one song. Help says delete the queue but I can’t finf the queue?? Sooo frustrating, pls help.

  • Newbie
  • My playlists keep flipping after one song. Help says delete the queue but I can’t finf the queue??  Sooo frustrating, pls help.   
  • landonharris88
  • Composer
  • 30437 Views
  • 1 replies
  • 2 likes
  • 30437 Views
  • 1 replies
  • 2 likes

Got new iphone now someone at work deleted my library through sonos

PlanPremiumCountryUSA Device(iPhone 8, PC)Operating System(iOS 10, Windows 10) My Question or IssueHad android and spotify with no issues for years and just got and iphone8 and added my spotify. Today someone at work (I think) using our sonos system ...

  • Newbie
  • Plan Premium Country USA  Device (iPhone 8, PC) Operating System (iOS 10, Windows 10)   My Question or Issue Had android and spotify with no issues for years and just got and ipho...
  • 245 Views
  • 0 replies
  • 0 likes
  • 245 Views
  • 0 replies
  • 0 likes

You are listening on Web Player (chrome)

DeviceIPhone 6+My Question or IssueMy Spotify app stops playing my music intermittently and provides me the attached message below. Is there a setting I can change to stop these interruptions? I have to select my iPhone and then start over by selecti...

  • Newbie
  • Device IPhone 6+ My Question or Issue My Spotify app stops playing my music intermittently and provides me the attached message below. Is there a setting I can change to stop these interruptions? ...
  • 796 Views
  • 0 replies
  • 0 likes
  • 796 Views
  • 0 replies
  • 0 likes

I can´t log in in my iphone

PlanFree/PremiumCountry México Device(iPhone 6, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My question is that i erease the spotify app and i just dowloaded again and dont let ...

  • Newbie
  • Plan Free/Premium Country México   Device (iPhone 6, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • Loxer
  • Community Legend
  • 367 Views
  • 1 replies
  • 0 likes
  • 367 Views
  • 1 replies
  • 0 likes

Watch Ad button doesn't play ad

PlanFree/PremiumCountryUnited StatesDeviceiPhone 7 PlusOperating SystemiOS 12 My Question or Issue The "WATCH AD" button does not work anymore. When the prompt comes up and I click on the button it just starts playing a new song afterward. This preve...

  • Regular
  • Plan Free/Premium Country United States Device iPhone 7 Plus Operating System iOS 12   My Question or Issue  The "WATCH AD" button does not work anymore. When the prompt comes up ...
  • 455 Views
  • 0 replies
  • 1 likes
  • 455 Views
  • 0 replies
  • 1 likes

Solved!! Can‘t turn off Shuffle iOS 12 iPhone app

PlanPremiumCountryGermanyDeviceiPhone 7Operating SystemiOS 12 My Question or Issue I am a frequent listener to the Discovery Weekly Playlist. This is one of the Playlists I like to listen sometimes without shuffle, but for some reason I do not have t...

  • Casual Listener
  • Plan Premium Country Germany Device iPhone 7 Operating System iOS 12   My Question or Issue  I am a frequent listener to the Discovery Weekly Playlist. This is one of the Playlist...
  • rttnappl
  • Newbie
  • 1658 Views
  • 3 replies
  • 0 likes
  • ios12
    iphone 7
    Shuffle Function
  • 1658 Views
  • 3 replies
  • 0 likes

Quality seems degraded from time to time on iPhone + Airpods

Hey everyone,Recently I started noticing a downgrade in quality from time to time, when I am going to work, and listening to music with my Airpods. I can hear that I am not in 320kbps anymore, but in 256kbps, or less. I can hear a nasty saturation in...

  • Casual Listener
  • Hey everyone, Recently I started noticing a downgrade in quality from time to time, when I am going to work, and listening to music with my Airpods. I can hear that I am not in 320kbps anymore, bu...
  • tamasswld
  • Casual Listener
  • 454 Views
  • 2 replies
  • 0 likes
  • 454 Views
  • 2 replies
  • 0 likes

Songs

Recently, my Spotify app changed, and now, when I search for a particular song and pull up dozens of covers by different groups, Spotify won't play the SONGS list. Instead it plays one song, then jumps to a whole different playlist. How do I fix it? ...

  • Newbie
  • Recently, my Spotify app changed, and now, when I search for a particular song and pull up dozens of covers by different groups, Spotify won't play the SONGS list. Instead it plays one song, then jum...
  • 315 Views
  • 0 replies
  • 0 likes
  • 315 Views
  • 0 replies
  • 0 likes

Can't access new releases beyond recommended albums?

My Question or IssueThe newly updated layout only gives me access to several albums that were pre-selected based on my listening history. What about a list of all new releases? PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 12.0.1

  • Casual Listener
  • My Question or Issue The newly updated layout only gives me access to several albums that were pre-selected based on my listening history. What about a list of all new releases?   Plan Premi...
  • 414 Views
  • 0 replies
  • 4 likes
  • 414 Views
  • 0 replies
  • 4 likes

Spotify "30 minutes of ad-free doesn't work

PlanFreeCountry USADeviceiPhone 7Operating SystemiOS 12 My Question or Issue When the quick blurb about tapping to watch the video to get 30 minutes of ad-free music comes up, I tap on Watch Video, and then it goes right to the next song in my playli...

  • Newbie
  • Plan Free Country  USA Device iPhone 7 Operating System iOS 12   My Question or Issue  When the quick blurb about tapping to watch the video to get 30 minutes of ad-free...
  • 577 Views
  • 0 replies
  • 0 likes
  • 577 Views
  • 0 replies
  • 0 likes

Disappearing “browser” and “radio” options

PlanPremium Country New Zealand DeviceiPhone 8s My Question or Issue: Good Evening! I have recently logged out of my Spotify, to long in again w Facebook. I had Spotify premium which is free w the package from my service provider (previously utilised...

819A0F73-7FFA-4C28-A387-4D18EDF53464.png
  • Newbie
  • Plan Premium   Country  New Zealand    Device iPhone 8s     My Question or Issue: Good Evening! I have recently logged out of my Spotify, to long in again w Fa...
  • Redro
  • Newbie
  • 997 Views
  • 8 replies
  • 2 likes
  • 997 Views
  • 8 replies
  • 2 likes

Tap screen to stop scrolling selects song

PlanPremiumuS DeviceiPhone 8 PlusOperating SystemiOS 12 Whenever scrolling down through a list of songs, and I touch to stop the scrolling, if my tap happens to occur on a song, it will start playing that song. Normally when scrolling a tap should on...

  • Regular
  • Plan Premium uS   Device iPhone 8 Plus Operating System iOS 12    Whenever scrolling down through a list of songs, and I touch to stop the scrolling, if my tap happens to occu...
  • rhettdean
  • Music Fan
  • 1231 Views
  • 1 replies
  • 2 likes
  • 1231 Views
  • 1 replies
  • 2 likes

Library limit reached; how to identify songs already in playlists?

PlanPremium DeviceApplies to all devices Operating SystemAll OSes. My Question or IssueI'm one of the power users I suppose -- I love 'Discover Weekly'and the 'Discover' to find music. When I find good songs, I add them to Playlists. If I'm adding a ...

  • Music Fan
  • Plan Premium   Device Applies to all devices    Operating System All OSes.    My Question or Issue I'm one of the power users I suppose -- I love 'Discover Weekly'a...
  • rhettdean
  • Music Fan
  • 383 Views
  • 1 replies
  • 1 likes
  • 383 Views
  • 1 replies
  • 1 likes

"no more room in your library" message

I have a premium account and I want to only add an album to my library. I dont want to download it to my phone, but I keep getting the message that I've reached the 10000 limit. (no more room in your library message) Liking albums counts to that 10k ...

  • Newbie
  • I have a premium account and I want to only add an album to my library. I dont want to download it to my phone, but I keep getting the message that I've reached the 10000 limit. (no more room in your...
  • rhettdean
  • Music Fan
  • 596 Views
  • 1 replies
  • 0 likes
  • 596 Views
  • 1 replies
  • 0 likes

Local File Trouble

I am using my iPhone X and Macbook Pro. When I try to get local files downloaded onto my phone, nothing pops up. I am connected to the same network, so what do I do?

  • Newbie
  •   I am using my iPhone X and Macbook Pro. When I try to get local files downloaded onto my phone, nothing pops up. I am connected to the same network, so what do I do?  
  • rhettdean
  • Music Fan
  • 311 Views
  • 1 replies
  • 0 likes
  • 311 Views
  • 1 replies
  • 0 likes

Spotify for iOS Home Page: How to remove all this junk?

Plan PremiumFree/PremiumCountry USA Device iPhone 6 Operating System iOS 11xx My Question or IssueBest of artists, Jump back in, Made for (you), Mood, In for the Night, etc. etc. I don't want to see any of the junk - it's just in the way. Any way to ...

  • Casual Listener
  • Plan Premium Free/Premium Country  USA   Device iPhone 6   Operating System iOS 11xx     My Question or Issue Best of artists, Jump back in, Made for (you),...
  • rhettdean
  • Music Fan
  • 435 Views
  • 1 replies
  • 0 likes
  • 435 Views
  • 1 replies
  • 0 likes

Songs won’t play offline when downloaded

Hulu + Spotify PlanPremium SubscriptionUnited States Device: IPhone 8Operating SystemiOS 12.0.1 My Question or IssueOn spoitify, I have the songs and playlists downloaded, but when I go to listen offline, nothing happens or plays. All of the songs ha...

  • Newbie
  •   Hulu + Spotify Plan Premium Subscription United States   Device: IPhone 8 Operating System iOS 12.0.1   My Question or Issue On spoitify, I have the songs and playlists dow...
  • 415 Views
  • 0 replies
  • 0 likes
  • 415 Views
  • 0 replies
  • 0 likes