Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 764 Views
  • 2 replies
  • 6 likes
  • 764 Views
  • 2 replies
  • 6 likes

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 16064 Views
  • 1 replies
  • 2 likes
  • 16064 Views
  • 1 replies
  • 2 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 88820 Views
  • 125 replies
  • 33 likes
  • 88820 Views
  • 125 replies
  • 33 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 20859 Views
  • 8 replies
  • 0 likes
  • 20859 Views
  • 8 replies
  • 0 likes

No Radio on iOS devices

Hi everyone, I cannot use the Radio on my iPhone 6s and iPad Air 2 since Spotify rolled out this feature for Thailand in late April. The Radio works for me on my PC, my Android and also on the web browser. Logged in with my account (Premium):PC: OKiO...

  • Casual Listener
  • Hi everyone,   I cannot use the Radio on my iPhone 6s and iPad Air 2 since Spotify rolled out this feature for Thailand in late April.   The Radio works for me on my PC, my An...
  • Loxer
  • Spotify Star
  • 473 Views
  • 1 replies
  • 0 likes
  • 473 Views
  • 1 replies
  • 0 likes

Can't sync local files from PC to iPhone.

PlanPremium for FamilyCountryAustraliaDeviceiPhone 5SOperating SystemiOS 11.4My Question or IssueI am unable to sync local files from my PC with my mobile, I have followed every guide that I have been able to find and nothing is working, all that sho...

  • Newbie
  • Plan Premium for Family Country Australia Device iPhone 5S Operating System iOS 11.4 My Question or Issue I am unable to sync local files from my PC with my mobile, I have followed every gui...
  • Loxer
  • Spotify Star
  • 488 Views
  • 1 replies
  • 0 likes
  • 488 Views
  • 1 replies
  • 0 likes

Extreme quality issues on iPhoneX

PlanPremiumCountrySpain DeviceiPhoneX 256 gbOperating SystemiOS 11.4 Spotify 8.4.53.689 My Question or Issue I have problems with the extreme quality on LTE connection, after 12-14 seconds of playblack the music stop, after 2-3 seconds restart again,...

  • Newbie
  •   Plan Premium Country Spain  Device iPhoneX 256 gb Operating System iOS 11.4 Spotify 8.4.53.689   My Question or Issue   I have problems with the extreme quality on L...
  • Loxer
  • Spotify Star
  • 877 Views
  • 1 replies
  • 0 likes
  • 877 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify won't sync songs to offline mode

Hi! I'm using Spotify 0.7.4.35, on my iPhone 4s iOS 6.1.3. In online mode Spotify works ok, but I can't download playlists to offline mode. I switch on "available offline" on a playlist, but the songs won't sync (sometimes the first song gets marked ...

  • Casual Listener
  • Hi! I'm using Spotify 0.7.4.35, on my iPhone 4s iOS 6.1.3. In online mode Spotify works ok, but I can't download playlists to offline mode. I switch on "available offline" on a playlist, but the song...
  • -h4r6_rjtx7u
  • Newbie
  • 709926 Views
  • 401 replies
  • 25 likes
  • 709926 Views
  • 401 replies
  • 25 likes

I think a Latin person is using my account

Plan:Premium trial Country:Netherlands Device:iPhone 6s OS:iOS 11.4 Issue:This is ruining my experience. I was considering paying the subscription fee after my trial is over but this is such a bad experience that there seems no reason to.I think some...

  • Regular
  • Plan: Premium trial   Country: Netherlands   Device: iPhone 6s   OS: iOS 11.4   Issue: This is ruining my experience. I was considering paying the subscription fee af...
  • Ecnu
  • Regular
  • 1406 Views
  • 3 replies
  • 0 likes
  • 1406 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs aren’t being sorted in artist tab

So when I go into my library and select artists, there isnt anything listed there. Is there a way to fix this?

  • Casual Listener
  • So when I go into my library and select artists, there isnt anything listed there. Is there a way to fix this?
  • alvarezjm
  • Casual Listener
  • 934 Views
  • 4 replies
  • 0 likes
  • 934 Views
  • 4 replies
  • 0 likes

Album cover not showing when listening to song

Since you asked for info, here is some.PlanFreeCountrySwedenDevicePCOperating SystemWindows 8 My Question or IssueWhen I listen to a song, the album cover is no longer shown in the bottom left corner alongside its name.

  • Newbie
  • Since you asked for info, here is some. Plan Free Country Sweden Device PC Operating System Windows 8   My Question or Issue When I listen to a song, the album cover is no longer show...
  • timenotlinear
  • Casual Listener
  • 1228 Views
  • 2 replies
  • 1 likes
  • 1228 Views
  • 2 replies
  • 1 likes

Way to return to the new UI?

PlanPremiumCountryUS Operating SystemiOS 11.4 My Question or Issue:I had recently decided to return to Spotify and get premium again as it suited my needs better than Apple Music. I saw that Spotify had a new UI which I enjoyed better, however when I...

  • Newbie
  • Plan Premium Country US   Operating System iOS 11.4   My Question or Issue: I had recently decided to return to Spotify and get premium again as it suited my needs better than Appl...
  • Maxim
  • Spotify Star
  • 543 Views
  • 1 replies
  • 0 likes
  • 543 Views
  • 1 replies
  • 0 likes

Downloading Local Files on iPhone

PlanPremiumCountry Device(iPhone X)Operating System(iOS 11) My Question or IssueI have been trying to download local files onto my phone for quite some time. I've done it all - created a playlist with the local files I want on my computer application...

  • Casual Listener
  • Plan Premium Country   Device (iPhone X) Operating System (iOS 11)   My Question or Issue I have been trying to download local files onto my phone for quite some time. I've d...
  • illunion
  • Newbie
  • 451 Views
  • 1 replies
  • 1 likes
  • 451 Views
  • 1 replies
  • 1 likes

Spotify won’t play some songs properly

I’m using spotify free on my ipad (ios 11.3.1), but whenever I play certain songs, some instrumental parts are turned down to the point where I can barely hear them play. For example, I can hear the solos and the vocals fine, but the backing guitar i...

  • Newbie
  • I’m using spotify free on my ipad (ios 11.3.1), but whenever I play certain songs, some instrumental parts are turned down to the point where I can barely hear them play. For example, I can hear the ...
  • peachyblxss
  • Casual Listener
  • 961 Views
  • 2 replies
  • 0 likes
  • 961 Views
  • 2 replies
  • 0 likes

I do not have premium. Looks like there was an update to my spotify recently.

I have an iphone and I can no longer delete songs off of my playlists. I know that in the past, if you go into the playlist, there are three dots in the upper right hand corner. When I click on those three dots in the upper right hand corner, it no l...

  • Newbie
  • I have an iphone and I can no longer delete songs off of my playlists.  I know that in the past, if you go into the playlist, there are three dots in the upper right hand corner.  When I cl...
  • peachyblxss
  • Casual Listener
  • 430 Views
  • 1 replies
  • 0 likes
  • 430 Views
  • 1 replies
  • 0 likes

Can’t see updated playlist picture

PlanFreeCountry USADeviceiPhone 6s PlusOperating SystemIOS 10 My Question or Issue So recently I’ve been trying to update my playlist pictures. As so when I remove and replace the previous picture, I check on my phone that the picture is not updated ...

  • Newbie
  • Plan Free Country  USA Device iPhone 6s Plus Operating System IOS 10   My Question or Issue  So recently I’ve been trying to update my playlist pictures. As so when I remove ...
  • 308 Views
  • 0 replies
  • 0 likes
  • 308 Views
  • 0 replies
  • 0 likes

Spotify Connect iPhone Overheating Issue

PlanPremiumCountry UKDevice(iPhone 6s)Operating System(iOS 11.4) My Question or Issue Following the recent iOS update to 11.4 I have noticed an issue with my iPhone 6s getting extremely warm when utilising the Spotify Connect feature, this is causing...

  • Newbie
  • Plan Premium Country  UK Device (iPhone 6s) Operating System (iOS 11.4)   My Question or Issue  Following the recent iOS update to 11.4 I have noticed an issue with my iPhone...
  • 484 Views
  • 0 replies
  • 0 likes
  • 484 Views
  • 0 replies
  • 0 likes

UPDATE

PlanFreeCountryUSAPHONE: IPHONE 7 +Operating System(iOS 11 My Question or IssueTHE NEW UPDATE IT AWFUL!!! all my playlists play in order of songs when i want them to shuffle. adding albums to playlists is impossible and all you are trying to do is se...

  • Newbie
  • Plan Free Country USA PHONE: IPHONE 7 + Operating System (iOS 11   My Question or Issue THE NEW UPDATE IT AWFUL!!! all my playlists play in order of songs when i want them to shuffle. a...
  • 358 Views
  • 0 replies
  • 0 likes
  • 358 Views
  • 0 replies
  • 0 likes

Why won't my imported songs all load on my main playlist

On my Windows I've added a couple of local files and only one of them has loaded on my main playlist and it downloaded for offline. I added the rest to different playlists and on my Ipad it said there were no songs in them someone help!!

  • Newbie
  • On my Windows I've added a couple of local files and only one of them has loaded on my main playlist and it downloaded for offline. I added the rest to different playlists and on my Ipad it said ther...
  • Loxer
  • Spotify Star
  • 497 Views
  • 3 replies
  • 0 likes
  • 497 Views
  • 3 replies
  • 0 likes

Solved!! New Redesigned app

Yesterday Spotify held an event and showcased the new things they were working on.So when are they going to release the new app and the new free tier changes to everyone?

  • Spotify Star
  • Spotify Star
  • Yesterday Spotify held an event and showcased the new things they were working on. So when are they going to release the new app and the new free tier changes to everyone?
  • Loxer
  • Spotify Star
  • 1298 Views
  • 8 replies
  • 2 likes
  • 1298 Views
  • 8 replies
  • 2 likes

Why did the new mobile update get rid of most of my saved songs?

Spotify Username francescaxoxxoxPlanFreeCountry UKDeviceiPhone 7 plusOperating SystemiOS My Question or IssueFirstly, I would like to mention that I have had to re-write this complaint three times because the website deleted it whenever I tried to po...

  • Newbie
  • Spotify Username  francescaxoxxox Plan Free Country  UK Device iPhone 7 plus Operating System iOS    My Question or Issue Firstly, I would like to mention that I have ...
  • _hpi6-wrxz4es
  • Casual Listener
  • 1702 Views
  • 5 replies
  • 3 likes
  • 1702 Views
  • 5 replies
  • 3 likes

Upgrade: Can’t find albums or much of anything?

PlanFree/PremiumCountry DeviceIPhone 8Operating SystemiOS 10 My Question or Issue Ever since the upgrade I am incredibly displeased having used this program for over four years and now having no access to the full gamut of my albums or artists (how I...

  • Regular
  • Plan Free/Premium Country   Device IPhone 8 Operating System iOS 10   My Question or Issue    Ever since the upgrade I am incredibly displeased having used this program...
  • _hpi6-wrxz4es
  • Casual Listener
  • 600 Views
  • 1 replies
  • 1 likes
  • long time User
    Music sorting
    upgrade
  • 600 Views
  • 1 replies
  • 1 likes

Local Files Appear On One Device, Not The Other

I’m having a bit of trouble with my local files transferred from my PC. On my Android, all my local files appear in a playlist exactly the way I expected and wanted them to come out. But on my apple device (iPad), local files aren’t even visible and ...

  • Newbie
  •   I’m having a bit of trouble with my local files transferred from my PC. On my Android, all my local files appear in a playlist exactly the way I expected and wanted them to come out. But on m...
  • Loxer
  • Spotify Star
  • 431 Views
  • 1 replies
  • 0 likes
  • 431 Views
  • 1 replies
  • 0 likes

Music glitch on iPhone

Hi. In the past few days, as soon as I lock the screen on my phone, my music starts and stops by itself and skips songs. It’s like a ghost is running my Spotify. I have deleted and reinstalled the app, updated my phone and the software and it’s not h...

  • Newbie
  • Hi.  In the past few days, as soon as I lock the screen on my phone, my music starts and stops by itself and skips songs. It’s like a ghost is running my Spotify. I have deleted and reinstalled...
  • Dressg
  • Casual Listener
  • 5739 Views
  • 10 replies
  • 2 likes
  • 5739 Views
  • 10 replies
  • 2 likes