Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237509 Views

27 replies

5 likes

  • 237509 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118722 Views

116 replies

13 likes

Other
  • 118722 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2696 Views

0 replies

0 likes

iOS
  • 2696 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305482 Views

62 replies

16 likes

  • 305482 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130817 Views

19 replies

38 likes

  • 130817 Views
  • 19 replies
  • 38 likes

Premium Family Account and Mandy IPAD

Hi to all We have a Premium Family Acount with 2 Adults Acoount and 2 Kids Accounts. Evers Kid hast an old IPad with there own Spotify App Account (from the Premium Familiy Account) on it. When now two Kids want hear Spotify at the same time, they tw...

Casual Listener

Hi to all   We have a Premium Family Acount with 2 Adults Acoount and 2 Kids Accounts. Evers Kid hast an old IPad with there own Spotify App Account (from the Premium Familiy Account) on it. ...

Loxer

Community Legend

662 Views

1 replies

0 likes

  • 662 Views
  • 1 replies
  • 0 likes

Bug : avalible devices quits app

PlanPremiumCountry UkDeviceIhpone 6 iPad Pro 12.1Operating System(iOS 12.1 My Question or Issue when you press avalible devices, to let's say send to Alexa speaker pair, the app just quits, this is in both iOS versions for phone and ipad

Newbie

Plan Premium Country  Uk Device Ihpone 6 iPad Pro 12.1 Operating System (iOS 12.1   My Question or Issue   when you press avalible devices, to let's say send to Alexa speake...

Loxer

Community Legend

692 Views

1 replies

0 likes

  • 692 Views
  • 1 replies
  • 0 likes

Link to "play on spotify" on Instagram leads to Apple Store

Everytime that someone shares a music on the stories of Instagram, where you can see the link on top saying "Play on Spotify", I click on it and I am directed to the internet page of Spotify through Safari, and not the app (that I have instaled on my...

Newbie

Everytime that someone shares a music on the stories of Instagram, where you can see the link on top saying "Play on Spotify",  I click on it and I am directed to the internet page of Spotify th...

Loxer

Community Legend

815 Views

1 replies

0 likes

  • 815 Views
  • 1 replies
  • 0 likes

Solved!! Download playlist without saving to library?

PlanPremiumCountryEngland DeviceiPhone XOperating SystemiOS (Latest) My Question or Issue:Hello, really quick question - You have a playlist named Hype (could be any playlist but this is an example). If I want to make that playlist available offline,...

Casual Listener

Plan Premium Country England  Device iPhone X Operating System iOS (Latest)   My Question or Issue: Hello, really quick question - You have a playlist named Hype (could be any pla...

Loxer

Community Legend

4552 Views

1 replies

1 likes

  • 4552 Views
  • 1 replies
  • 1 likes

Solved!! Two iPads are connected at same time

PlanPremium FamilyCountrySwitzerland Device(iPad Information See below)Operating System(iOS 9) My Question or Issue We have a Premium Family Acount with 2 Adults Acoount and 2 Kids Accounts. Evers Kid hast an old IPad with there own Spotify App Accou...

Casual Listener

Plan Premium Family Country Switzerland   Device (iPad Information See below) Operating System (iOS 9)   My Question or Issue   We have a Premium Family Acount with 2 Adult...

MattSuda

Spotify Star

2591 Views

2 replies

0 likes

  • 2591 Views
  • 2 replies
  • 0 likes

iOS Opening Links in Safari and not App

Hi everyone! I just went from an iPhone SE to the iPhone XS. For some reason, when I receive a link in iMessage for a song on Spotify it opens in Safari. From there I can click open Spotify and it tries to launch the app store and I ultimately can't ...

Casual Listener

  Hi everyone!   I just went from an iPhone SE to the iPhone XS. For some reason, when I receive a link in iMessage for a song on Spotify it opens in Safari. From there I can click open ...

MattSuda

Spotify Star

6828 Views

4 replies

5 likes

  • 6828 Views
  • 4 replies
  • 5 likes

Playlist Missing Songs on iPhone

PlanPremiumCountryUSA DeviceiPhone XROperating System(iOS 12.1.1 My Question or IssueI have a 33 song playlist that shows up properly on my iPad and on my Macbook but on my iPhone the playlist list says there are 33 song but when I select the playlis...

Casual Listener

Plan Premium Country USA  Device iPhone XR Operating System (iOS 12.1.1   My Question or Issue I have a 33 song playlist that shows up properly on my iPad and on my Macbook b...

Ragedoge

Composer

1224 Views

3 replies

0 likes

  • 1224 Views
  • 3 replies
  • 0 likes

Cannot install Spotify in my Ipod4

PlanPremiumCountry ArgentinaDeviceiPod4Operating System(iOS 9.8) My Question or IssueHello. I received an iPod4 from my son and had the stupid idea to clean all software to factory.Then I wanted to re-install Spotify...but it says that I need IOS 10 ...

Casual Listener

Plan Premium Country  Argentina Device iPod4 Operating System (iOS 9.8)   My Question or Issue Hello. I received an iPod4 from my son and had the stupid idea to clean all software...

Ragedoge

Composer

671 Views

3 replies

0 likes

  • 671 Views
  • 3 replies
  • 0 likes

How to know which downloaded songs on Iphone?

PlanPremiumCountryBrazilDeviceiPhone 7Operating SystemiOS 12 My Question or IssueHow to know which songs are downloaded? Just going on the playslist and the albums? Is there somewhere I see all the downloaded songs?

Casual Listener

Plan Premium Country Brazil Device iPhone 7 Operating System iOS 12   My Question or Issue How to know which songs are downloaded? Just going on the playslist and the albums? Is there ...

Mitchgo

Roadie

6704 Views

1 replies

0 likes

  • 6704 Views
  • 1 replies
  • 0 likes

Downloaded music not showing up in songs

I recently upgraded to Spotify premium on my iPhone 7. I went to download my playlist of about 300 songs, and it seems the playlist downloaded correctly since there is a little green arrow next to each song when I open my playlist. However, when I go...

Newbie

I recently upgraded to Spotify premium on my iPhone 7. I went to download my playlist of about 300 songs, and it seems the playlist downloaded correctly since there is a little green arrow next to ea...

Ragedoge

Composer

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Very strange and random error when scrolling (&clicking) through the Spotify iOS app.

Plan: PremiumCountry: The Netherlands Device: iPhone 5SOperating System: iOS 12.1 My Question or Issue:I've been using Spotify since 2011 with great pleasure But since yesterday, I get an error all the time about a channel that can't be found? Don't ...

Newbie

Plan: Premium Country: The Netherlands   Device: iPhone 5S Operating System: iOS 12.1   My Question or Issue: I've been using Spotify since 2011 with great pleasure 🙂 But since yest...

Ragedoge

Composer

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Spotify account crossed up with someone elses

PlanFree/PremiumCountry Device Operating late 2016)System My Question or Issue my spotify account is crossed up with someone elses. I keep losing my playlist and have to recover them almost every day and my music will switch to someone elses in mid s...

Casual Listener

Plan Free/Premium Country   Device   Operating late 2016) System     My Question or Issue  my spotify account is crossed up with someone elses. I keep losing my pl...

Ragedoge

Composer

1297 Views

3 replies

0 likes

  • 1297 Views
  • 3 replies
  • 0 likes

Spotify randomly plays paused songs when I plug off AirPods

PlanPremiumCountry Slovakia (currently UK)DeviceiPhone 7, iPhone 6s (both devices) Operating SystemiOS 12.1 My Question or IssueHi, every now and then (it's very random) when I plug off my AirPods and put them back to the charger Spotify starts to pl...

Newbie

Plan Premium Country  Slovakia (currently UK) Device iPhone 7, iPhone 6s (both devices)  Operating System iOS 12.1   My Question or Issue Hi, every now and then (it's very ra...

MiKHEILL

Casual Listener

3496 Views

2 replies

3 likes

  • 3496 Views
  • 2 replies
  • 3 likes

Missing Artist Playlists

PlanPremiumCountry UKDeviceiPhone XOperating SystemiOS 12.1 My Question or IssueSince an update a few weeks ago I can no longer find Artist Playlists.It was normally found at the bottom under singles/compilations on the Artists page. Now all I get is...

Newbie

Plan Premium Country  UK Device iPhone X Operating System iOS 12.1   My Question or Issue Since an update a few weeks ago I can no longer find Artist Playlists. It was normally f...

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
  • 0 likes

Scrolling interaction bug with Artist page's Popular songs

PlanPremium DeviceiPhone XSOperating SystemiOS 12 My Question or Issue Steps to reproduce:1. Navigate to any Artist's page2. With a single flick of your finger, scroll downwards with enough momentum that the list continues to scroll automatically.3. ...

Casual Listener

Plan Premium   Device iPhone XS Operating System iOS 12   My Question or Issue  Steps to reproduce: 1. Navigate to any Artist's page 2. With a single flick of your finger, s...

oddic

Newbie

978 Views

3 replies

2 likes

  • 978 Views
  • 3 replies
  • 2 likes

Browsing album by Artist

DeviceiPhone 6SOperating System(iOS 12 When I browse by Artist Name , appear all the SONG of that artist and NOT the Album!This is crazy thing!Please try to select "Ennio Morricone" and see how many song is in the list!!Can you add an "Album" view du...

Newbie

    Device iPhone 6S Operating System (iOS 12   When I browse by Artist Name , appear all the SONG of that artist and NOT the Album! This is crazy thing! Please try to select ...

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
  • 0 likes

[iOS][Other] Watch

https://docs.google.com/forms/d/e/1FAIpQLSdTIi79SK6m2Nomdm_zYQGDEaqaQJQ-4tTkka2FYlJNpSKV2Q/viewformi think this is what you are meant to do for the watch beta application

Casual Listener

https://docs.google.com/forms/d/e/1FAIpQLSdTIi79SK6m2Nomdm_zYQGDEaqaQJQ-4tTkka2FYlJNpSKV2Q/viewform i think this is what you are meant to do for the watch beta application 

MattSuda

Spotify Star

925 Views

3 replies

1 likes

iOS
Other
  • 925 Views
  • 3 replies
  • 1 likes

Entering the Beta (for Apple Watch) with wrong information

PremiumGermany iPhone 7 Plus on iOS 12.0.1/WatchOS 5 Hi Folks, 3 days ago I saw a reddit-post about a upcoming support for the Apple watch which I joined.But unfortunately I got typos on the registration page.. but there is no way to correct it to ge...

Regular

Premium Germany     iPhone 7 Plus on iOS 12.0.1/WatchOS 5   Hi Folks,  3 days ago I saw a reddit-post about a upcoming support for the Apple watch which I joined. But&nbsp...

MattSuda

Spotify Star

1250 Views

5 replies

0 likes

  • 1250 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Part of the iOS beta program but don't have access to the community

I've successfullt signed up for the iOS beta program and have downloaded the beta through Test Flight, but I don't have access to the beta community forum to report bugs. Every time I try to load it, I get "Access Denied".

Newbie

I've successfullt signed up for the iOS beta program and have downloaded the beta through Test Flight, but I don't have access to the beta community forum to report bugs. Every time I try to load it,...

MattSuda

Spotify Star

1261 Views

2 replies

0 likes

Beta
iOS
  • 1261 Views
  • 2 replies
  • 0 likes