Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
48443 Views
15 replies
36 likes

48443 Views
15 replies
36 likes

Can’t play any music

PlanFreeCountry DeviceiPhone 7Operating SystemiOS 10 My Question or Issue Whenever I try to play a playlist of any kind something pops up saying “couldn’t open link” and “spotify can’t open this type of link on this type of device”.

-tp_gefxea5lr
Newbie
Plan Free Country Device iPhone 7 Operating System iOS 10 My Question or Issue Whenever I try to play a playlist of any kind something pops up saying “couldn’t open link...
2018-06-08 10:14:17 PM
2018-09-29 7:53:25 PM
Billy-J
Spotify Star
262 Views
1 replies
0 likes

262 Views
1 replies
0 likes

Why has my Spotify stopped working

PlanFreeCountryireland DeviceiPhone 5sOperating SystemiOS 11.5 My Question or Issue When I go onto my Spotify and click favourites or any playlist at all it comes up that it won’t work on this device and it was working earlier today so I dont underst...

q_c-s3zenjyn
Newbie
Plan Free Country ireland Device iPhone 5s Operating System iOS 11.5 My Question or Issue When I go onto my Spotify and click favourites or any playlist a...
2018-06-08 10:21:24 PM
2018-09-29 7:51:16 PM
Billy-J
Spotify Star
833 Views
1 replies
0 likes

833 Views
1 replies
0 likes

Constantly Pausing: Can't listen to any music!

PlanPremiumCountryUnited StatesDeviceiPhone 7 PlusOperating SystemiOS 12.1 My Question or IssueThis morning all of the sudden my spotify has not been working. Any song I try to play, it just pauses right away. Whenever I click play, the song will pla...

joepedro
Newbie
Plan Premium Country United States Device iPhone 7 Plus Operating System iOS 12.1 My Question or Issue This morning all of the sudden my spotify has not been working. Any song I try ...
2018-09-29 6:00:26 PM
2018-09-29 6:47:21 PM
Loxer
Community Legend
798 Views
1 replies
1 likes
Can't play songs
pausing
Pausing playback

798 Views
1 replies
1 likes

Solved!! iPod Touch 5th Generation Performance

Hello. I am a Spotify premium user and I am wondering how performance is on an iPod Touch 5 running the latest version of Spotify. I wouldn't want to buy it if it lags, crashes, or has a lot of bugs. Does anyone have Spotify on their iPod touch 5th G...

vplm-_38v81d
Casual Listener
Hello. I am a Spotify premium user and I am wondering how performance is on an iPod Touch 5 running the latest version of Spotify. I wouldn't want to buy it if it lags, crashes, or...
2018-06-22 9:08:43 PM
2018-09-29 6:02:33 PM
Billy-J
Spotify Star
6846 Views
3 replies
0 likes

6846 Views
3 replies
0 likes

Solved!! No sort options available on iphone 8+

I had an iphone 7+ that I upgraded to an 8+ a couple months ago. Spotify premium worked flawlessly on the 7+, but from the get go is not functioning the same on the 8+. The main reasons I have premium are for playing songs in order and for being able...

Nickjvw
Casual Listener
I had an iphone 7+ that I upgraded to an 8+ a couple months ago. Spotify premium worked flawlessly on the 7+, but from the get go is not functioning the same on the 8+. The main reasons I...
2018-09-29 2:52:47 AM
2018-09-29 5:07:30 PM
Nickjvw
Casual Listener
680 Views
2 replies
0 likes

680 Views
2 replies
0 likes

RE: Volume fluctuates when playing songs in car via bluetooth

PlanPremiumCountry ukDeviceiphone xs maxOperating SystemiOS 12 My Question or Issue When i connect my phone to my car and play songs through spotify via bluetooth, the volume of the music suddenly gets lowered for a good 5-10 seconds then returns bac...

GFarzy
Regular
Plan Premium Country uk Device iphone xs max Operating System iOS 12 My Question or Issue When i connect my phone to my car and play songs through spotify via bluetooth, ...
2018-09-25 9:56:47 PM
2018-09-29 4:21:19 PM
GFarzy
Regular
4595 Views
8 replies
0 likes

4595 Views
8 replies
0 likes

Lockscreen/control center skipping disabled

For some reason I’m only able to skip songs while in the Spotify app? This is really inconvenient since every time a song I’m not in the mood for comes up I have to go into the app itself. It wasn’t this way before. iPhone 7iOS 12United StatesPremium...

user-removed
Visitor
For some reason I’m only able to skip songs while in the Spotify app? This is really inconvenient since every time a song I’m not in the mood for comes up I have to go into the app itself. It wasn’t ...
2018-09-28 11:32:32 PM
2018-09-29 9:41:20 AM
Loxer
Community Legend
468 Views
2 replies
0 likes

468 Views
2 replies
0 likes

No Offline option for iphone

Where can i find the on/offline mode. There is no offline option in my app. Help.PlanFree/PremiumCountry Device(iPhone 8Operating System My Question or Issue

user-removed
Visitor
Where can i find the on/offline mode. There is no offline option in my app. Help. Plan Free/Premium Country Device (iPhone 8 Operating System My Question or Issue
2018-09-29 5:00:55 AM
2018-09-29 6:00:37 AM
Billy-J
Spotify Star
749 Views
1 replies
0 likes

749 Views
1 replies
0 likes

Full screen album art on playback

PlanPremiumCountry USADeviceiPhone 8 My Question or Issue For a couple of weeks now majority of the playlist Spotify made seem to make the album artwork huge and the playback options are gone unless I tap the screen. Is there any way to change this? ...

Earlygirl96
Casual Listener
Plan Premium Country USA Device iPhone 8 My Question or Issue For a couple of weeks now majority of the playlist Spotify made seem to make the album artwork huge and the play...
2018-09-28 9:13:02 PM
2018-09-28 10:39:41 PM
Earlygirl96
Casual Listener
2081 Views
2 replies
0 likes
album
large
screen

2081 Views
2 replies
0 likes

Back/Rewind Button missing

Plan - PremiumCountry - USA Devices - iPhone XS/iWatch 4/iPhone 7 My Question or Issue I updated my iOS yesterday and now the rewind/back button is missing on all my devices. It's missing from the lock screen of my iPhones as well as the control scre...

rarisnrovers
Casual Listener
Plan - Premium Country - USA Devices - iPhone XS/iWatch 4/iPhone 7 My Question or Issue I updated my iOS yesterday and now the rewind/back button is missing o...
2018-09-28 8:35:09 PM
2018-09-28 8:43:59 PM
Loxer
Community Legend
2419 Views
1 replies
0 likes

2419 Views
1 replies
0 likes

Downloaded Songs from weekly discovery

I have downloaded the weekly discovery 2 weeks before. I went offline and listened to it for the last week. Today I came back and went online again. Of course the playlist updated to the new week and all the songs were removed.But I downloaded them a...

luwisu
Newbie
I have downloaded the weekly discovery 2 weeks before. I went offline and listened to it for the last week. Today I came back and went online again. Of course the playlist updated to the new week and...
2017-09-16 11:51:46 AM
2018-09-28 8:04:40 PM
Loxer
Community Legend
353 Views
1 replies
0 likes

353 Views
1 replies
0 likes

Skipping half-way through songs and playing unwanted playlists

Hello!I play Spotify on my iPhone. Lately it has been asking me a question whether I want to play music on my iPhone or on Chrome? After it asks me the question it starts playing a playlist called Top Dubstep(Which is a playlist I have never played b...

aasallydoll
Newbie
Hello! I play Spotify on my iPhone. Lately it has been asking me a question whether I want to play music on my iPhone or on Chrome? After it asks me the question it starts playing a playlist called ...
2018-09-28 6:26:02 PM
2018-09-28 7:31:24 PM
Loxer
Community Legend
5373 Views
1 replies
2 likes

5373 Views
1 replies
2 likes

Upgraded and cant download not sute what to do sometging in the settings?????

I upgraded this morning and tried to download some tunes for my holiday tomo but it just says downloading however says need to download cellular???? What does this mean? I have Wi-Fi so not an issuePlease someone help me as I fly out tomo and need mu...

Amylou1904
Newbie
I upgraded this morning and tried to download some tunes for my holiday tomo but it just says downloading however says need to download cellular???? What does this mean? I have Wi-Fi so not an issue ...
2017-09-25 2:23:58 PM
2018-09-28 5:27:26 PM
Luke
Spotify Star
256 Views
1 replies
0 likes

256 Views
1 replies
0 likes

Superuser Contribution Downloading Local Files to iPod Touch

Hi, I have recently tried to run all my local files through Spotify that I had originally been listening to through iTunes on my iPod Touch. I have added all the files to Spotify on my desktop and have created a playlist which I had started to downlo...

Pitty93
Newbie
Hi, I have recently tried to run all my local files through Spotify that I had originally been listening to through iTunes on my iPod Touch. I have added all the files to Spotify on my deskt...
2018-06-11 3:30:14 AM
2018-09-28 5:15:15 PM
Jemi
Spotify Legend
647 Views
1 replies
0 likes

647 Views
1 replies
0 likes

Superuser Contribution İndirim

Spotify Öğrenci indiriminden faydanlanmak istiyorum ama uygulama kredi kartımdan parayı çekti ama hala free de, premium değil. ve aynı işlem iki kere yapıldı. help!!!

1jgl6-q_uv1x9
Newbie
Spotify Öğrenci indiriminden faydanlanmak istiyorum ama uygulama kredi kartımdan parayı çekti ama hala free de, premium değil. ve aynı işlem iki kere yapıldı. help!!!
2018-06-11 7:19:37 PM
2018-09-28 5:12:54 PM
Jemi
Spotify Legend
431 Views
1 replies
0 likes

431 Views
1 replies
0 likes

Superuser Contribution Trouble logging in with Facebook

PlanPremiumCountryUSADeviceiPhone 6SOperating SystemiOS 11.3.1 My Question or IssueI logged out of my Spotify app. My account was made from one of my two Facebook accounts. When I select "continue with facebook" the Spotify app is trying to connect t...

-g1oqt2q_quqv
Newbie
Plan Premium Country USA Device iPhone 6S Operating System iOS 11.3.1 My Question or Issue I logged out of my Spotify app. My account was made from one of my two Facebook ...
2018-06-13 9:54:32 PM
2018-09-28 5:08:30 PM
Jemi
Spotify Legend
571 Views
1 replies
0 likes

571 Views
1 replies
0 likes

Superuser Contribution No synchronisation & old playlists available

I have the problem that my playlists only show an old version. If I test it with my Desktop PC, I could only see the first version of my playlist. For example: I started a playlist with 4 songs on my desktop PC. I find this playlist on my iPhone with...

v1bav-_wqds5o
Newbie
...elete a playlist (or change it to "not public"), you can still find it with the search function. It is really frustrating. Plan Free Country Germany Device iPhone SE Operating S...
2018-06-14 11:36:58 PM
2018-09-28 5:06:11 PM
Jemi
Spotify Legend
614 Views
1 replies
0 likes

614 Views
1 replies
0 likes

Superuser Contribution No Daily Mix Yet

Hello, I have had Spotify for two weeks now and have not received my Daily Mix yet. I received my Discover Weekly after only one week and it seems that it uses the same process as the Daily one to choose your songs. Does anyone know what the problem ...

kzm-ige4v_7yt
Newbie
Hello, I have had Spotify for two weeks now and have not received my Daily Mix yet. I received my Discover Weekly after only one week and it seems that it uses the same process as the Daily ...
2018-06-15 12:37:29 PM
2018-09-28 4:51:54 PM
Jemi
Spotify Legend
432 Views
1 replies
0 likes

432 Views
1 replies
0 likes

Superuser Contribution Certain Songs Not Playing in Spotify iOS App

PlanPremiumCountry United StatesDeviceiPhone 6sOperating SystemiOS 11.3 My Question or Issue Most of the songs from two specific albums won’t play, PTX Vol. 1 and PTX Vol. 2, and I’m not sure why? It’s not all the songs and the albums weren’t importe...

smithsarah13
Casual Listener
Plan Premium Country United States Device iPhone 6s Operating System iOS 11.3 My Question or Issue Most of the songs from two specific albums won’t play, PTX Vol. 1 ...
2018-06-15 7:16:59 PM
2018-09-28 4:41:06 PM
Jemi
Spotify Legend
390 Views
1 replies
0 likes

390 Views
1 replies
0 likes

Superuser Contribution Downloaded content disappeared after renewing premium membership

PlanPremiumCountry TurkeyDeviceiphone 7 plus Operating SystemiOS 11.4 My Question or Issue Spotify app was automatically updated on my device and I had to renew my premium subscription. After renewing my premium subscription, I couldn’t find my downl...

-tliy4_qpdg38
Newbie
Plan Premium Country Turkey Device iphone 7 plus Operating System iOS 11.4 My Question or Issue Spotify app was automatically updated on my device and I had to re...
2018-06-17 9:27:07 PM
2018-09-28 4:15:04 PM
Jemi
Spotify Legend
465 Views
1 replies
0 likes

465 Views
1 replies
0 likes

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