Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

226838 Views

53 replies

13 likes

  • 226838 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

151703 Views

507 replies

108 likes

  • 151703 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106281 Views

19 replies

38 likes

  • 106281 Views
  • 19 replies
  • 38 likes

Solved!! App is automatically synced to an old date

I'm using Spotify Premium on an iPhone 6 on iOS 11.4.1. Basically, when I open Spotify when I'm online, my playlists don't have any updates from the past few weeks. It's as if they're synced to a date in the past. After a few minutes, the app does up...

Casual Listener

  I'm using Spotify Premium on an iPhone 6 on iOS 11.4.1.   Basically, when I open Spotify when I'm online, my playlists don't have any updates from the past few weeks. It's as if they'r...

cmmiller628

Casual Listener

665 Views

2 replies

0 likes

  • 665 Views
  • 2 replies
  • 0 likes

Offline content not available

Hi all, Yesterday in the evening, I've listened to my Offline-Albums (fully marked as green/offline). Over Night, I’ve completely switched off my iPhone6.This morning, after starting the phone, my Spotify-Account was logged off (username and PW requi...

Regular

Hi all, Yesterday in the evening, I've listened to my Offline-Albums (fully marked as green/offline). Over Night, I’ve completely switched off my iPhone6.This morning, after starting the phone, my Sp...

Supergrobi1909

Regular

1004 Views

3 replies

0 likes

logged out.
Offline Content
  • 1004 Views
  • 3 replies
  • 0 likes

"Like" a radio song and choose what playlist it automatically gets sent to

PlanPremiumCountry USDeviceiPhone 6sOperating SystemiOS 10 My Question or Issue I love creating a new radio station and being able to like and dislike songs so that my liked songs get saved to a playlist. Through this process, I've created an awesome...

Casual Listener

  Plan Premium Country  US Device iPhone 6s Operating System iOS 10   My Question or Issue  I love creating a new radio station and being able to like and dislike songs...

ahnnpron

Casual Listener

696 Views

2 replies

0 likes

  • 696 Views
  • 2 replies
  • 0 likes

Play queue

Hi I have a premium spotify account and normally listening on my iphone 8.When i queue up tracks its always the first track that just shows itself as a blank space and its really annoying.There should be another wu tang track after that but it shows ...

Casual Listener

Hi I have a premium spotify account and normally listening on my iphone 8. When i queue up tracks its always the first track that just shows itself as a blank space and its really annoying. There s...

esiebauer81

Casual Listener

439 Views

3 replies

0 likes

  • 439 Views
  • 3 replies
  • 0 likes

Different menu

rhe Menu on the bottom of the app changed . Now it only has gone search and your library. I don’t know how to get to The menu of all the international charts.

Newbie

rhe Menu on the bottom of the app changed . Now it only has gone search and your library.  I don’t know how to get to The menu of all the international charts. 

landonharris88

Composer

1282 Views

3 replies

0 likes

  • 1282 Views
  • 3 replies
  • 0 likes

IOS - Albums not showing in library, not able to save albums, or download

Last week I couldnt save albums on ios, tapping save provided no response, same with the offline switch. Now if i go into the album view in my library I just get an empty state ‘your favourite albums will appear here’. I can no longer see or download...

Newbie

  Last week I couldnt save albums on ios, tapping save provided no response, same with the offline switch. Now if i go into the album view in my library I just get an empty state ‘your favourit...

442 Views

0 replies

0 likes

  • 442 Views
  • 0 replies
  • 0 likes

Spotify keeps skipping and plays when the app is closed?

I’ve gone through dozens of threads and no one seems to have a solution to this. I’ve cleared the cache, closed the ap, logged off on all devices, switched headphones, deleted and reinstalled the app, and toggled almost all the settings on spotify. N...

Newbie

I’ve gone through dozens of threads and no one seems to have a solution to this. I’ve cleared the cache, closed the ap, logged off on all devices, switched headphones, deleted and reinstalled the app...

297 Views

0 replies

0 likes

  • 297 Views
  • 0 replies
  • 0 likes

Playback failed- not able to play video in you current location

PlanPremiumDeviceiPhone X, IOS 11.4.1Spotify version 8.4.**bleep**.787 My Question or Issuewhenever i try to play a song that has a video i get this and I’ve tried restarting my phone and and reinstalling Spotify but nothing works and It’s annoying a...

Casual Listener

Plan Premium Device iPhone X, IOS 11.4.1 Spotify version  8.4.**bleep**.787  My Question or Issue whenever i try to play a song that has a video i get this⬇️ and I’ve tried restartin...

Latrme

Casual Listener

2191 Views

3 replies

0 likes

  • 2191 Views
  • 3 replies
  • 0 likes

Songs in Queue

My Question or Issue I used to be able to search an artist and look at all their songs and select the first song and spotify would automatically play the rest of the songs for that artist. I can no longer do this. I now have to pick every single song...

Casual Listener

My Question or Issue  I used to be able to search an artist and look at all their songs and select the first song and spotify would automatically play the rest of the songs for that artist. I c...

jgonza2015

Casual Listener

623 Views

2 replies

1 likes

  • 623 Views
  • 2 replies
  • 1 likes

Local File Issues

PlanPremium Device(iPhone 6S and MacBook Pro early 2015) Operating System(iOS 12.1 and macOS High Sierra 10.13.6) I have downloaded two songs in .mp3 format and they have transferred from my files on my MacBook to my local files on Spotify. The songs...

Newbie

Plan Premium   Device (iPhone 6S and MacBook Pro early 2015)   Operating System (iOS 12.1 and macOS High Sierra 10.13.6)   I have downloaded two songs in .mp3 format and they ...

483 Views

0 replies

0 likes

Account
Other
  • 483 Views
  • 0 replies
  • 0 likes

Unable to delete device from device list.

PlanPremiumCountryPL DeviceiPhone SEOperating SystemiOS 12IssueHi,When I remove device from device list it disappears and this is ok but when I close and open app I still see previously deleted devices. For me it's a bug or maybe there is another way...

Casual Listener

Plan Premium Country PL  Device iPhone SE Operating System iOS 12 Issue Hi, When I remove device from device list it disappears and this is ok but when I close and open app I still...

fakeluka

Casual Listener

424 Views

2 replies

0 likes

  • 424 Views
  • 2 replies
  • 0 likes

Transferring a song to my iOS device, but it says "Song not Downloaded"

PLEASE HELP!There's a problem with my syncing or whatever, I've been trying to transfer my local music files to my playlist, from PC (ethernet) to iOS (wireless internet). It shows up in my playlist but its unplayable, it says "Song Not Downloaded"if...

Newbie

PLEASE HELP! There's a problem with my syncing or whatever, I've been trying to transfer my local music files to my playlist, from PC (ethernet) to iOS (wireless internet). It shows up in my playl...

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
  • 0 likes

Spotify on Car Play drives me mad!!!

It does not matter if Spotify is running in the background etc 9 out of 10 Times when I open Storify it says I need to log in I tap on it nothing happens or you can see the Tab because they are all black.So what I need to do is unlock my phone close ...

Casual Listener

It does not matter if Spotify is running in the background etc   9 out of 10 Times when I open Storify it says I need to log in I tap on it nothing happens or you can see the Tab because they ...

allesmatze

Music Fan

683 Views

1 replies

0 likes

  • 683 Views
  • 1 replies
  • 0 likes

Spotify keep playing after closing app

Spotify keeps playing in my car via blutooth after i closed the spotify app. I even did a quick reset thing on my phone. Hold down two buttons for 10 ish seconds so it turns off and on. (Iphone 7) Then started facebook to see a video and then suddenl...

Regular

Spotify keeps playing in my car via blutooth after i closed the spotify app. I even did a quick reset thing on my phone. Hold down two buttons for 10 ish seconds so it turns off and on. (Iphone 7) Th...

1139 Views

0 replies

1 likes

  • 1139 Views
  • 0 replies
  • 1 likes

"wont play current song"

PlanPremiumCountryUnited KingdonDeviceIphone 6seOperating SystemiOS12.1My Question or IssueBeen having on going issue with spotify not playing music. I am a premium member on a student account and since having gone premium over half of the music on m...

Newbie

PlanPremium Country United Kingdon Device Iphone 6se Operating System iOS12.1 My Question or Issue Been having on going issue with spotify not playing music. I am a premium member on a studen...

268 Views

0 replies

0 likes

  • 268 Views
  • 0 replies
  • 0 likes

Superuser Contribution I can’t share music on instagram stories

Plan:PremiumCountry ItalyDevice:iPhone 6sOperating System:iOS 10 My Question or Issue:Hi! When I share a song to my Instagram Story, Instagram prompts me to login. I log in using Facebook credentials and it does not post the song to my story. Replica...

Newbie

  Plan: Premium Country  Italy Device: iPhone 6s Operating System: iOS 10   My Question or Issue: Hi! When I share a song to my Instagram Story, Instagram prompts me to...

Guido

Spotify Legend

23265 Views

13 replies

34 likes

  • 23265 Views
  • 13 replies
  • 34 likes

Superuser Contribution Constant Skipping and backtracking as well as voice control access

I have a Premium plan and my app has been going crazy lately. I have an iPhone X running on iOS 12.0.1. I’ve seen similar posts and tried changing headphones, reinstalling the app and restarting my device and NOTHING has worked. This makes it impossi...

Casual Listener

I have a Premium plan and my app has been going crazy lately. I have an iPhone X running on iOS 12.0.1. I’ve seen similar posts and tried changing headphones, reinstalling the app and restarting my d...

Guido

Spotify Legend

966 Views

3 replies

1 likes

  • 966 Views
  • 3 replies
  • 1 likes

Solved!! Add entire album to playlist.

Can we bring back the option to add an entire album to a playlist whiteout having to go through and add every song individually? We had this before and I used it regularly and loved it. But in recent updates it got removed and I want it back.

Newbie

Can we bring back the option to add an entire album to a playlist whiteout having to go through and add every song individually? We had this before and I used it regularly and loved it. But in recent...

Smellylettuce

Casual Listener

24215 Views

2 replies

20 likes

  • 24215 Views
  • 2 replies
  • 20 likes

Solved!! Browse and Radio tabs gone.

Hey there, I am a premium spotify user. Today my browse and radio tabs have vanished and are no were to be seen lol. But yea on a serous note, I need help bringing these back. Is this a bug? Is spotify aware of this issue? Oh and by the way I have an...

Casual Listener

Hey there,   I am a premium spotify user. Today my browse and radio tabs have vanished and are no were to be seen lol. But yea on a serous note, I need help bringing these back. Is this a bug?...

MBahSpotify

Casual Listener

12228 Views

7 replies

0 likes

  • 12228 Views
  • 7 replies
  • 0 likes

Lyric Genius Showing Explicit Lyrics even on "Clean" Songs

PlanPremiumCountryUSA DeviceiPhone 6/6sOperating SystemiOS 12.x My Question or IssueOn iPhone, when I play a "clean" version of a song, the lyric genius function shows the explicit lyrics of the track. For example, on Kendrick Lamar's Humble, my son ...

Music Fan

Plan Premium Country USA  Device iPhone 6/6s Operating System iOS 12.x   My Question or Issue On iPhone, when I play a "clean" version of a song, the lyric genius function shows t...

939 Views

0 replies

7 likes

  • 939 Views
  • 0 replies
  • 7 likes