Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232495 Views

27 replies

5 likes

  • 232495 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114098 Views

116 replies

13 likes

Other
  • 114098 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2299 Views

0 replies

0 likes

iOS
  • 2299 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303915 Views

61 replies

16 likes

  • 303915 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129645 Views

19 replies

38 likes

  • 129645 Views
  • 19 replies
  • 38 likes

Missing Artist Playlists

PlanPremiumCountry UKDeviceiPhone XOperating SystemiOS 12.1 My Question or IssueSince an update a few weeks ago I can no longer find Artist Playlists.It was normally found at the bottom under singles/compilations on the Artists page. Now all I get is...

Newbie

Plan Premium Country  UK Device iPhone X Operating System iOS 12.1   My Question or Issue Since an update a few weeks ago I can no longer find Artist Playlists. It was normally f...

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
  • 0 likes

Scrolling interaction bug with Artist page's Popular songs

PlanPremium DeviceiPhone XSOperating SystemiOS 12 My Question or Issue Steps to reproduce:1. Navigate to any Artist's page2. With a single flick of your finger, scroll downwards with enough momentum that the list continues to scroll automatically.3. ...

Casual Listener

Plan Premium   Device iPhone XS Operating System iOS 12   My Question or Issue  Steps to reproduce: 1. Navigate to any Artist's page 2. With a single flick of your finger, s...

oddic

Newbie

968 Views

3 replies

2 likes

  • 968 Views
  • 3 replies
  • 2 likes

Browsing album by Artist

DeviceiPhone 6SOperating System(iOS 12 When I browse by Artist Name , appear all the SONG of that artist and NOT the Album!This is crazy thing!Please try to select "Ennio Morricone" and see how many song is in the list!!Can you add an "Album" view du...

Newbie

    Device iPhone 6S Operating System (iOS 12   When I browse by Artist Name , appear all the SONG of that artist and NOT the Album! This is crazy thing! Please try to select ...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

[iOS][Other] Watch

https://docs.google.com/forms/d/e/1FAIpQLSdTIi79SK6m2Nomdm_zYQGDEaqaQJQ-4tTkka2FYlJNpSKV2Q/viewformi think this is what you are meant to do for the watch beta application

Casual Listener

https://docs.google.com/forms/d/e/1FAIpQLSdTIi79SK6m2Nomdm_zYQGDEaqaQJQ-4tTkka2FYlJNpSKV2Q/viewform i think this is what you are meant to do for the watch beta application 

MattSuda

Spotify Star

919 Views

3 replies

1 likes

iOS
Other
  • 919 Views
  • 3 replies
  • 1 likes

Entering the Beta (for Apple Watch) with wrong information

PremiumGermany iPhone 7 Plus on iOS 12.0.1/WatchOS 5 Hi Folks, 3 days ago I saw a reddit-post about a upcoming support for the Apple watch which I joined.But unfortunately I got typos on the registration page.. but there is no way to correct it to ge...

Regular

Premium Germany     iPhone 7 Plus on iOS 12.0.1/WatchOS 5   Hi Folks,  3 days ago I saw a reddit-post about a upcoming support for the Apple watch which I joined. But&nbsp...

MattSuda

Spotify Star

1234 Views

5 replies

0 likes

  • 1234 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Part of the iOS beta program but don't have access to the community

I've successfullt signed up for the iOS beta program and have downloaded the beta through Test Flight, but I don't have access to the beta community forum to report bugs. Every time I try to load it, I get "Access Denied".

Newbie

I've successfullt signed up for the iOS beta program and have downloaded the beta through Test Flight, but I don't have access to the beta community forum to report bugs. Every time I try to load it,...

MattSuda

Spotify Star

1252 Views

2 replies

0 likes

Beta
iOS
  • 1252 Views
  • 2 replies
  • 0 likes

Apple Watch beta thread?

Hello, Is there an official Apple Watch beta thread on which comments/issues can be reported?

Music Fan

  Hello,   Is there an official Apple Watch beta thread on which comments/issues can be reported?

MattSuda

Spotify Star

796 Views

1 replies

3 likes

  • 796 Views
  • 1 replies
  • 3 likes

Brta

Hi. I have signed in for the ios beta program of spotify but did not recoeve an invite. I would like to use the beta. Would you please invite me ASAP? kind regards

Regular

Hi.   I have signed in for the ios beta program of spotify but did not recoeve an invite.    I would like to use the beta. Would you please invite me ASAP?   kind regards &...

MattSuda

Spotify Star

1364 Views

6 replies

0 likes

  • 1364 Views
  • 6 replies
  • 0 likes

Different volume

Hello.Not really an issue but i have a iPhone 8 Plus and a iPad mini 2. When I listen to music through my Bluetooth headset the volume is much louder on the iPad compared to the iPhone. I wonder why that is? It also seems to that the sound quality is...

Casual Listener

Hello. Not really an issue but i have a iPhone 8 Plus and a iPad mini 2. When I listen to music through my Bluetooth headset the volume is much louder on the iPad compared to the iPhone. I wonder wh...

M4rt1n41

Casual Listener

1280 Views

2 replies

0 likes

  • 1280 Views
  • 2 replies
  • 0 likes

Someone else's music has taken over my account

PlanPremiumCountry UKDeviceIphone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue About 3 months ago someone else's account took over mine in the middle of playing music and started playing theirs. It is always the same ...

Casual Listener

Plan Premium Country  UK Device Iphone X Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  About 3 months ago someone else's account took ...

lowstar

Casual Listener

5147 Views

3 replies

0 likes

  • 5147 Views
  • 3 replies
  • 0 likes

Equalizer broken

PlanPremiumCountryFinland DeviceiPhone 7 PlusOperating SystemIOS 12 Equalizer-page is broken. List of presets can be scrolled, but no other functionality works (ie. can’t tune eq-curve, can’t toggle eq on/off, can’t select preset).

Casual Listener

Plan Premium Country Finland   Device iPhone 7 Plus Operating System IOS 12   Equalizer-page is broken. List of presets can be scrolled, but no other functionality works (ie. can’...

KaasdeKees

Casual Listener

9796 Views

10 replies

12 likes

  • 9796 Views
  • 10 replies
  • 12 likes

Editing Playlists

PlanPremiumCountryGermanyDevice(iPhone X)Operating System(iOS 12.1; Spotify 8.4.79.933) My Question or Issue Dear Spotify-Team,in your current spotify version for iOS devices it's almost become impossible to edit playlists in an effective manner:I li...

Regular

Plan Premium Country Germany Device (iPhone X) Operating System (iOS 12.1; Spotify 8.4.79.933)   My Question or Issue   Dear Spotify-Team, in your current spotify version for iO...

505 Views

0 replies

2 likes

  • 505 Views
  • 0 replies
  • 2 likes

Where did the new tracks from followed artist section go?

PlanPremiumCountry USADeviceiPhone 8 PlusOperating SystemiOS 12.1 In my home page, there was a lightning bolt icon in the top right corner that showed me all new tracks posted by artists I follow, but it just disappeared. Was this a part of an update...

Casual Listener

Plan Premium Country  USA Device iPhone 8 Plus Operating System iOS 12.1    In my home page, there was a lightning bolt icon in the top right corner that showed me all new tra...

TheCaptainKP

Casual Listener

845 Views

3 replies

1 likes

  • 845 Views
  • 3 replies
  • 1 likes

Spotify Version 8.4.17 - issue with shuffle/repeat function via Bluetooth on Mazda CX5

PlanPremiumCountrySwitzerlandDeviceiPhone X, bought in Dec. 2017Operating Systemcurrent iOS 12.1.1 beta (Public beta tester) Spotify Version8.4.79 - installed: Wednesday, November 14, 2018 My IssueSince the update is installed, the shuffle and repeat...

Casual Listener

Plan Premium Country Switzerland Device iPhone X, bought in Dec. 2017 Operating System current iOS 12.1.1 beta (Public beta tester)   Spotify Version 8.4.79 - installed: Wednesday, Nov...

formido

Music Fan

1871 Views

4 replies

0 likes

  • 1871 Views
  • 4 replies
  • 0 likes

Artist Radio Playlists vs Normal Artist Radio Stations - difference?

On the Home tab now I have a section called "Recommended Radios" which has a choice of "Non-stop music based on your favourite songs and artists". However these seem to be completely different to to ordinary Spotify radio stations in that they appear...

Visitor

On the Home tab now I have a section called "Recommended Radios" which has a choice of "Non-stop music based on your favourite songs and artists".   However these seem to be completely differe...

2695 Views

0 replies

14 likes

  • 2695 Views
  • 0 replies
  • 14 likes

Superuser Contribution Current song and queued songs not showing in queue list

I have 2 songs in the queue list and one currently playing. The queue works as it should (the queued songs will play in the order queued), but they do not show on this list. The current song does not show in this list either. Has this bug been report...

Casual Listener

  I have 2 songs in the queue list and one currently playing. The queue works as it should (the queued songs will play in the order queued), but they do not show on this list. The current song ...

jaredjeya

Casual Listener

9728 Views

23 replies

13 likes

  • 9728 Views
  • 23 replies
  • 13 likes

Queue bug on iPad

PlanPremiumCountryItalyDeviceiPad 2018 32GB Operating SystemiOS 12.1 My Question or IssueI can’t visualize the last song in the queue as you can see in the attached pic. I tried to reinstall Spotify but it doesn’t work. The problem appear only on iPa...

Newbie

Plan Premium Country Italy Device iPad 2018 32GB  Operating System iOS 12.1   My Question or Issue I can’t visualize the last song in the queue as you can see in the attached pic....

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes

Distorted sound

PlanPremiumCountry NorwayDeviceiPhone xs MaxOperating SystemiOS 12.1 My Question or Issue The sound is so distorted on my device when i connect to my headset via bluetooth. I even have the quality on download and streaming on extreme and even then th...

Newbie

Plan Premium Country  Norway Device iPhone xs Max Operating System iOS 12.1   My Question or Issue  The sound is so distorted on my device when i connect to my headset via bl...

530 Views

0 replies

1 likes

  • 530 Views
  • 0 replies
  • 1 likes

Cannot sort by album in App (iOS, iPhone 7)

In my playlists I can only sort by title, artist, recently added, and user-defined. There is no sorting option by ALBUM. Or do I miss something? In this case I apologize.Device iPhone 7Operating System latest iOS

Newbie

    In my playlists I can only sort by title, artist, recently added, and user-defined. There is no sorting option by ALBUM. Or do I miss something? In this case I apologize. D...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

Superuser Contribution Chrome Web Player keeps appearing??

PlanPremiumCountryCanada DeviceiPhoneXOperating SystemiOS 12 My Question or Issue Sometimes I am listening to music oh my phone, and I get a pop up about Chrome Web Player - I don't know what this is or why this happens. My music stops and start play...

Casual Listener

  Plan Premium Country Canada    Device iPhoneX Operating System iOS 12   My Question or Issue   Sometimes I am listening to music oh my phone, and I get a ...

Snowchief

Newbie

12720 Views

6 replies

2 likes

  • 12720 Views
  • 6 replies
  • 2 likes