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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

227325 Views

53 replies

13 likes

  • 227325 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

152069 Views

507 replies

108 likes

  • 152069 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106399 Views

19 replies

38 likes

  • 106399 Views
  • 19 replies
  • 38 likes

Superuser Contribution Can't share to Instagram Stories

My Question or IssueI can't share a playlist to Instagram Stories, it keeps showing an alert that says "Try again later" (pic attached). I tried for several days and keeps saying the same.I already uninstall/install Spotify, and also have the later v...

Newbie

My Question or Issue I can't share a playlist to Instagram Stories, it keeps showing an alert that says "Try again later" (pic attached). I tried for several days and keeps saying the same. I alrea...

Guido

Spotify Legend

1258 Views

1 replies

0 likes

  • 1258 Views
  • 1 replies
  • 0 likes

Playlist shows up on mobile, but not the songs

Using my laptop, I downloaded some mp3s onto Spotify and made them into a playlist. When I tried to play them on my phone, The playlist showed up, but not the songs. HELP!!

Newbie

Using my laptop, I downloaded some mp3s onto Spotify and made them into a playlist. When I tried to play them on my phone, The playlist showed up, but not the songs. HELP!!

Loxer

Community Legend

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

[BUG] Discover Weekly not remembering Likes & Dislikes

PlanPremiumCountry USADeviceiPhone 6SOperating SystemiOS 12 My Question or IssueI believe I've found a bug in the Discover Weekly feature. Any indication of "like" and "dislike" that I make on my phone aren't recorded. When I "dislike" a song, it doe...

Casual Listener

Plan Premium Country  USA Device iPhone 6S Operating System iOS 12   My Question or Issue I believe I've found a bug in the Discover Weekly feature. Any indication of "like" and "...

Loxer

Community Legend

876 Views

3 replies

2 likes

  • 876 Views
  • 3 replies
  • 2 likes

No songs play

Earlier this week some of my songs wouldn't play, this morning none of them will. I've tried the standard methods such a deleting and renown loading but nothing will work.PlanFreeCountry USDeviceIPhone 7Operating SystemIOS 11 My Question or Issue

Casual Listener

Earlier this week some of my songs wouldn't play, this morning none of them will. I've tried the standard methods such a deleting and renown loading but nothing will work. Plan Free Country &nbsp...

MarkCole0401

Regular

784 Views

2 replies

0 likes

  • 784 Views
  • 2 replies
  • 0 likes

Solved!! Hi can't download Spotify

tried from the App Store and I don't have latest version My Question or Issue

Casual Listener

tried from the App Store and I don't have latest version    My Question or Issue  

Loxer

Community Legend

4083 Views

3 replies

0 likes

  • 4083 Views
  • 3 replies
  • 0 likes

Queueing music doesn’t show, organising queue doesn’t work

PlanPremiumCountry DeviceIphone 7 Operating systemiOS My Question or Issuewhen i queue music, one doesn’t show. And when i reorganise the music in the queue, it doesn’t play in that new order.

Newbie

Plan Premium Country   Device Iphone 7   Operating system iOS   My Question or Issue when i queue music, one doesn’t show. And when i reorganise the music in the queue, it d...

Loxer

Community Legend

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

How to share a Spotify URL on a playlist in Spotify on iPhone 6?

PlanFree/PremiumCountry SwedenDevice(iPhone 6)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow to share Spotify URL of my playlists on iPhone 6? Best regards. Kristoffer

Music Fan

Plan Free/Premium Country  Sweden Device (iPhone 6) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How to share Spotify URL of my playlists o...

Loxer

Community Legend

8579 Views

3 replies

1 likes

  • 8579 Views
  • 3 replies
  • 1 likes

Static and stuttering

PlanPremiumAustralia DeviceiPhoneOperating System iOSHas anyone noticed sometimes a song has like static and stuttering in parts of it? I play it a few times and it always happens in the same spot. Then I close the app and reopen then it is ok? Frust...

Casual Listener

Plan Premium Australia   Device iPhone Operating System   iOS Has anyone noticed sometimes a song has like static and stuttering in parts of it? I play it a few times and it always...

MarkCole0401

Regular

482 Views

2 replies

0 likes

  • 482 Views
  • 2 replies
  • 0 likes

Contentious play in car resets

 PlanPremiumCountry EstoniaDeviceiPhone 6Operating SystemiOS 12

Casual Listener

  Plan Premium Country  Estonia Device iPhone 6 Operating System iOS 12

jevgenik

Casual Listener

669 Views

3 replies

0 likes

  • 669 Views
  • 3 replies
  • 0 likes

IOS Full Screen Album art

I only get full screen album art on TODAY TOP HITS Playlist and it looks cool !!!When do we get these for all playlists ???

Gig Goer

I only get full screen album art on TODAY TOP HITS Playlist and it looks cool !!! When do we get these for all playlists ???        

sdschramm

Roadie

4419 Views

2 replies

0 likes

  • 4419 Views
  • 2 replies
  • 0 likes

Superuser Contribution MISSING SONGS

PlanFreeCountry UKDeviceiPhone 7, IPAD pro 10.5Operating Systemios 11lastest software all spotify My Question or IssuePC= 7011 SONGSPS4 = 6992 SONGSIPHONE, IPAD = 6999 SONGSHELP!pc is right

Regular

Plan Free Country  UK Device iPhone 7, IPAD pro 10.5 Operating System ios 11 lastest software all spotify   My Question or Issue PC= 7011 SONGS PS4 = 6992 SONGS IPHONE, IPAD = ...

Gorgaroth

Regular

993 Views

5 replies

0 likes

Other
  • 993 Views
  • 5 replies
  • 0 likes

IOS Do noy play this song again

The new design for the spotify free account is way to cool ...I really like the Do not play this song again feature which helps a lot cutting down unwanted songs in any playlist you are listening to ... All songs that you have blocked will be availab...

Gig Goer

The new design for the spotify free account is way to cool ... I really like the Do not play this song again feature which helps a lot cutting down unwanted songs in any playlist you are listening t...

Loxer

Community Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Possible Bug: Queue Not Properly Working

PlanFree/Premium Version 8.4.xx (was using 8.4.70 and just updated today to 8.4.71, still having same problem)Country USADeviceiPhone 7Operating SystemiOS 12 My Question or IssueI have been using Spotify for awhile and have never had this issue. When...

Newbie

Plan Free/Premium Version 8.4.xx (was using 8.4.70 and just updated today to 8.4.71, still having same problem) Country  USA Device iPhone 7 Operating System iOS 12   My Question o...

Loxer

Community Legend

2931 Views

2 replies

12 likes

  • 2931 Views
  • 2 replies
  • 12 likes

Superuser Contribution can't edit a collaborative playlist

PlanFreeDeviceiPhone 6 My Question or Issue A friend sent me a collaborative list from his Android phone. When I open the link he sent me it opens on my Spotify app on my iphone but I can't add songs. It only has "preview". We both use the free versi...

Newbie

Plan Free Device iPhone 6  My Question or Issue   A friend sent me a collaborative list from his Android phone. When I open the link he sent me it opens on my Spotify app on my i...

swainjo

Newbie

835 Views

2 replies

0 likes

  • 835 Views
  • 2 replies
  • 0 likes

Downloads not deleted after removing downloads

Spotify on iOS 11 (iPhone SE)(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I turn OFF the download switch on an album.I get the delete downloads dialog boxI select removeSongs are still downloaded and use up spaceFIX THIS! Deleting the...

Newbie

Spotify on iOS 11 (iPhone SE) (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I turn OFF the download switch on an album. I get the delete downloads dialog box ...

Emberlite

Casual Listener

1882 Views

3 replies

2 likes

  • 1882 Views
  • 3 replies
  • 2 likes

why Spotify is accessing my iTunes files in iPhone ?

I saved (Favorite Songs plyalist) some songs on SpotifyAnd I also have some songs on my iphone's Music app snyced from MacBookWhenever I'm listening Favorite Songs plyalist shuffel on spotify and came across a song have same description as on my Musi...

Casual Listener

I saved (Favorite Songs plyalist) some songs on Spotify And I also have some songs on my iphone's Music app snyced from MacBook Whenever I'm listening Favorite Songs plyalist shuffel on s...

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
  • 0 likes

Solved!! How to delete all songs from "my songs"

PlanPremiumCountry DenmarkDeviceIphone 7Operating SystemIOS 10 My Question or Issue Hey There, how do I delete all of the songs out of my "my songs" or just "songs" part of the spotify app? Thanks.

Newbie

Plan Premium Country  Denmark Device Iphone 7 Operating System IOS 10  My Question or Issue  Hey There, how do I delete all of the songs out of my "my songs" or just "son...

Loxer

Community Legend

17188 Views

1 replies

0 likes

  • 17188 Views
  • 1 replies
  • 0 likes

Can’t add or remove songs from queue

PlanPremium FamilyCountry USADeviceiPhone 6s PlusiPhone 6 PlusiPhone 5siPhone SEiPhone 7 PlusiPhone 6Operating SystemiOS 11.4.1 My spotify queue has not been working correctly. When I add or change the order of the songs in my queue/up next, spotify ...

Casual Listener

  Plan Premium Family Country  USA Device iPhone 6s Plus iPhone 6 Plus iPhone 5s iPhone SE iPhone 7 Plus iPhone 6 Operating System iOS 11.4.1   My spotify queue has not ...

Loxer

Community Legend

1326 Views

6 replies

0 likes

  • 1326 Views
  • 6 replies
  • 0 likes

behind the lyrics does not work

PlanPremiumCountry BrazilDeviceiPhone 6Operating SystemiOS 11.4.1 My Question or Issue Behind the lyrics stop showing in my app, im already reinstalling the app, and the lyrics come back but when you close and open spotify again its just dissapear, i...

Casual Listener

  Plan Premium Country  Brazil Device iPhone 6 Operating System iOS 11.4.1   My Question or Issue  Behind the lyrics stop showing in my app, im already reinstalling the...

Billy-J

Spotify Star

1260 Views

4 replies

0 likes

  • 1260 Views
  • 4 replies
  • 0 likes