Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
68172 Views
16 replies
37 likes

68172 Views
16 replies
37 likes

Solved!! Instagram stories not working.

PlanFreeCountry The NetherlandsDeviceiPhone 6Operating SystemiOS 12.0.1 My Question or Issue Hello,When I want to share a song through instagram stories. It asks me to log in on Instagram(weird, because normally it does that automaticly). After I hav...

fc-zq9_7eo79b
Newbie
Plan Free Country The Netherlands Device iPhone 6 Operating System iOS 12.0.1 My Question or Issue Hello, When I want to share a song through instagram stories. It asks ...
2018-10-19 7:09:29 PM
2018-10-20 12:19:59 PM
Maxim
Spotify Star
1776 Views
1 replies
0 likes

1776 Views
1 replies
0 likes

Concerts disappeared?

PlanPremiumCountryGermanyDeviceiPhone SEOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo Spotify decided to kill the Browse button... fine... I used it all the time to find and discover new music, but okay... What really...

Crippler22
Newbie
Plan Premium Country Germany Device iPhone SE Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So Spotify decided to kill the Browse button... fine....
2018-10-20 3:26:51 AM
2018-10-20 11:22:14 AM
Loxer
Community Legend
4955 Views
1 replies
0 likes

4955 Views
1 replies
0 likes

Spotify doesnt work abroad on wifi

PlanPremiumCountry ItalyDeviceiPadOperating SystemiOS 10 My Question or Issue Spotify doesnt work abroad on wifi, but on 4G which is expensive. Has anyone had this issue too? Whats the fix? thank you daniele

DanieleB
Regular
Plan Premium Country Italy Device iPad Operating System iOS 10 My Question or Issue Spotify doesnt work abroad on wifi, but on 4G which is expensive. Has anyone had this ...
2018-10-10 3:06:51 PM
2018-10-20 7:22:34 AM
DanieleB
Regular
903 Views
2 replies
0 likes
Premium

903 Views
2 replies
0 likes

Don’t have new update

PlanPremiumCountry UKDeviceiPhone 8Operating SystemiOS 11 My Question or Issue The new update isn’t showing for me I’m not sure why at all, I deleted and downloaded again the app a few hours ago but still nothing. Can anyone help?

andreweeyor
Newbie
Plan Premium Country UK Device iPhone 8 Operating System iOS 11 My Question or Issue The new update isn’t showing for me 😞 I’m not sure why at all, I deleted and downloa...
2018-10-19 2:17:05 AM
2018-10-20 7:17:53 AM
fankny212
Casual Listener
719 Views
2 replies
1 likes

719 Views
2 replies
1 likes

Menu stuck at the top of the screen

My spotify premium doesn't resolve properly on my iPhone all of a sudden. When I open spotify, the menu that used to appear along the bottom (home, search, my library) is now along the top of the screen and the rest of the screen is black. When I cli...

nymue2000
Casual Listener
My spotify premium doesn't resolve properly on my iPhone all of a sudden. When I open spotify, the menu that used to appear along the bottom (home, search, my library) is now along the top of t...
2018-10-19 12:34:29 AM
2018-10-20 2:25:29 AM
nymue2000
Casual Listener
2567 Views
2 replies
0 likes
screen stuck

2567 Views
2 replies
0 likes

The music in my IPhone shuffles and pauses randomly without me asking the device to do it

PlanPremiumCountryColombiaOperating SystemiPhone 7 IOS 12.0 My Question or IssueHi, I have had issues with the music in Spotify. I play it on my device and randomly it is shuffled or pauses without me ordering it to do it. Please if someone would hel...

Elissagallego
Newbie
Plan Premium Country Colombia Operating System iPhone 7 IOS 12.0 My Question or Issue Hi, I have had issues with the music in Spotify. I play it on my device and randomly it is shuffle...
2018-10-17 2:05:38 PM
2018-10-20 2:17:05 AM
Loxer
Community Legend
371 Views
1 replies
0 likes

371 Views
1 replies
0 likes

Can’t edit queue

PlanFree/Premium premiumCountry norway DeviceIphone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) Ios 12.0My Question or Issueediting the queue list is impossible. I can drag one song up on the list at the time, and then i’ll have to resta...

Braged
Newbie
Plan Free/Premium premium Country norway Device Iphone X Operating System (iOS 10, Android Oreo, Windows 10,etc.) Ios 12.0 My Question or Issue editing the queue l...
2018-10-20 1:21:26 AM
2018-10-20 2:05:58 AM
Loxer
Community Legend
872 Views
1 replies
0 likes

872 Views
1 replies
0 likes

iPhone battery drains when using AirPods

PlanPremiumCountryUnited StatesDeviceiPhone 7Operating SystemiOS 12 My Question or Issue A friend and I are having the same issue: Spotify drains our iPhone battery excessively, but only when playing downloaded music over AirPods. I haven't tested it...

almondmilk96
Casual Listener
Plan Premium Country United States Device iPhone 7 Operating System iOS 12 My Question or Issue A friend and I are having the same issue: Spotify drains our iPhone battery exce...
2018-10-12 11:07:22 PM
2018-10-20 1:20:17 AM
almondmilk96
Casual Listener
4994 Views
2 replies
1 likes

4994 Views
2 replies
1 likes

iPhone does not ring while listening to Spotify

PlanPremiumCountryCanadaDeviceiPhone 6Operating System11.4 My Question or Issue When I listen to music through Bluetooth, when a phone call comes in, the music mutes, but I do not hear a ring tone. This does not happen with the iOS music app. This is...

jessyabran
Newbie
Plan Premium Country Canada Device iPhone 6 Operating System 11.4 My Question or Issue When I listen to music through Bluetooth, when a phone call comes in, the music mutes, ...
2018-10-19 12:16:32 AM
2018-10-20 1:07:34 AM
Loxer
Community Legend
3531 Views
1 replies
0 likes

3531 Views
1 replies
0 likes

[Bug] Song queue not working properly

PlanPremiumCountryAustria DeviceiPhone XsOperating SystemiOS 12 My Question or Issue Recently the play queue stopped working correctly on iOS 12. When rearranging songs in the queue the changes are not saved. Also when selecting more songs to either ...

Bugejo
Regular
Plan Premium Country Austria Device iPhone Xs Operating System iOS 12 My Question or Issue Recently the play queue stopped working correctly on iOS 12. When rearrangi...
2018-10-19 1:15:58 PM
2018-10-20 1:05:33 AM
Loxer
Community Legend
379 Views
1 replies
0 likes

379 Views
1 replies
0 likes

I don’t have the spotify update?

PlanPremiumCountrythe Netherlands DeviceIphone 7Operating Systemios 12Yesterday the new update came out.I read on a site that the update is available for free/premium users all around the world. My friends all have it, except me.. I have tried redown...

jas_vermeulen
Newbie
Plan Premium Country the Netherlands Device Iphone 7 Operating System ios 12 Yesterday the new update came out. I read on a site that the update is available for free/premium...
2018-10-18 9:07:48 PM
2018-10-19 12:52:25 AM
Loxer
Community Legend
446 Views
2 replies
0 likes

446 Views
2 replies
0 likes

Spotify iOS Queue Bug

PlanStudent PremiumCountry USADeviceiPhone SEOperating SystemiOS 12 My Question or Issue I've been experiencing an ongoing bug in the Spotify app where whenever I add a song to my queue for the first time (when my queue is empty), the song adds to my...

skylerheise
Newbie
Plan Student Premium Country USA Device iPhone SE Operating System iOS 12 My Question or Issue I've been experiencing an ongoing bug in the Spotify app wher...
2018-10-18 5:22:25 PM
2018-10-19 12:39:52 AM
Loxer
Community Legend
420 Views
1 replies
0 likes

420 Views
1 replies
0 likes

After downloading the whole playlist to my phone, the playlist stops to update

Student PremiumCountry Hong KongIPhone X So, right after I downloaded the whole playlist, for example Spinning Records's Brand new. The playlist will not update the songs and I assume that the playlist will update by Spinning Records. Is it normal or...

SlashFung
Newbie
Student Premium Country Hong Kong IPhone X So, right after I downloaded the whole playlist, for example Spinning Records's Brand new. The playlist will not update the songs and I a...
2018-10-17 2:42:17 PM
2018-10-19 12:34:53 AM
Loxer
Community Legend
272 Views
1 replies
0 likes

272 Views
1 replies
0 likes

Artist credits not working properly?

PlanPremiumCountryPolandDeviceiPad 9.7 2018Operating SystemiOS 12.1 My Question or IssueWhenever I attempt to access the artist credits, they don’t seem to work properly- they show up on screen for a split second before they disappear, so that I can’...

tureckisweter
Newbie
Plan Premium Country Poland Device iPad 9.7 2018 Operating System iOS 12.1 My Question or Issue Whenever I attempt to access the artist credits, they don’t seem to work properly- the...
2018-10-18 4:08:34 AM
2018-10-19 12:34:06 AM
Loxer
Community Legend
563 Views
1 replies
0 likes

563 Views
1 replies
0 likes

keeps on switching from free trial to premium

so my mum just tried signing up to Spotify premium family, she invited me and i got it strait away but she was still waiting on hers. she ended up buying the normal membership (because she didn’t know that it was eventually going to update) and is on...

user-removed
Visitor
so my mum just tried signing up to Spotify premium family, she invited me and i got it strait away but she was still waiting on hers. she ended up buying the normal membership (because she didn’t kno...
2018-10-16 10:26:25 PM
2018-10-19 12:24:57 AM
Loxer
Community Legend
483 Views
1 replies
0 likes
Help
Pls help

483 Views
1 replies
0 likes

repetition track all the time

It happens all the time When I heard a song from my library on a playlist but it doesn’t show up like I have already add this song to my library when I add it to my library it will become so many same song

627q
Newbie
It happens all the time When I heard a song from my library on a playlist but it doesn’t show up like I have already add this song to my library when I add it to my library it will become so ma...
2018-10-17 6:48:04 AM
2018-10-19 12:23:52 AM
Loxer
Community Legend
375 Views
1 replies
0 likes

375 Views
1 replies
0 likes

Some offline downloaded songs randomly disappear

I PlanPremiumCountry UkDeviceiPhone X Operating System(iOS 12, but been happening for years on my iPhone 6 too My Question or Issue Some of my songs downloaded and saved for offline listening randomly disappear. Ive read a lot online and it’s not my ...

Justinseals
Regular
I Plan Premium Country Uk Device iPhone X Operating System (iOS 12, but been happening for years on my iPhone 6 too My Question or Issue Some of my songs downloaded...
2018-10-16 2:42:34 PM
2018-10-19 12:16:30 AM
Loxer
Community Legend
549 Views
1 replies
0 likes

549 Views
1 replies
0 likes

Solved!! Radio Stations consistently have the same songs

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 12 My Question or Issue I've noticed that Spotify's "Radio Stations" are really just playlists that never change. Is this the expected behavior? With other services like Google Play Music, whenev...

phideaux
Regular
Plan Premium Country USA Device iPhone X Operating System iOS 12 My Question or Issue I've noticed that Spotify's "Radio Stations" are really just playlists that never change...
2018-10-15 6:54:40 PM
2018-10-19 11:13:32 PM
phideaux
Regular
1880 Views
3 replies
1 likes

1880 Views
3 replies
1 likes

Sharing a Track artwork

iOS 12 current Spotify version I share my music and promote Spotify on Strava. When tapping the track cover and saving to photos it used to have the human readable text aswell as the barcode. This has been dropped to just the barcode. Can I have the ...

lldaddycool
Newbie
iOS 12 current Spotify version I share my music and promote Spotify on Strava. When tapping the track cover and saving to photos it used to have the human readable text aswell ...
2018-10-15 5:01:01 PM
2018-10-19 10:21:49 PM
Loxer
Community Legend
322 Views
1 replies
0 likes

322 Views
1 replies
0 likes

Albums partially downloaded for local files

PlanPremiumCountry USADeviceiPhone XSOperating System(iOS 12, Windows 10) My Question or IssueI'm trying to download some albums that are not on Spotify using local files however it says that the album is downloaded but only 2 songs show up when ther...

youngkhoa
Newbie
Plan Premium Country USA Device iPhone XS Operating System (iOS 12, Windows 10) My Question or Issue I'm trying to download some albums that are not on Spotify using local file...
2018-10-19 9:20:40 AM
390 Views
0 replies
0 likes

390 Views
0 replies
0 likes

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