Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 464 Views
  • 2 replies
  • 3 likes
  • 464 Views
  • 2 replies
  • 3 likes

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 16051 Views
  • 1 replies
  • 2 likes
  • 16051 Views
  • 1 replies
  • 2 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 88793 Views
  • 125 replies
  • 33 likes
  • 88793 Views
  • 125 replies
  • 33 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 20852 Views
  • 8 replies
  • 0 likes
  • 20852 Views
  • 8 replies
  • 0 likes

Can't share to twitter

My Question or IssueI can't seem to be able to share spotify songs to twitter through the app. Every time I click share to twitter it directs to me the twitter app with just the link copied to a tweet. No audio card or thumbnail to play 30 seconds of...

  • Newbie
  •   My Question or Issue I can't seem to be able to share spotify songs to twitter through the app. Every time I click share to twitter it directs to me the twitter app with just the link copied...
  • 366 Views
  • 0 replies
  • 0 likes
  • 366 Views
  • 0 replies
  • 0 likes

Equalizer distortion

PlanPremiumCountryGermany DevicePhone SEOperating SystemiOS 10 My Question or Issue Hey guys,when using the equalizer function in spotify in iOS, raising frequencies only a bit (50% of the possible range max.) leads to a strong distortion of several ...

  • Regular
  • Plan Premium Country Germany  Device Phone SE Operating System iOS 10   My Question or Issue   Hey guys, when using the equalizer function in spotify in iOS, raising freque...
  • 501 Views
  • 0 replies
  • 2 likes
  • 501 Views
  • 0 replies
  • 2 likes

Fast forward / rewind

PlanFreeCountryUnited Kingdom DeviceiPhone 7Operating SystemiOS 11.4 My Question or IssueI cannot seem to be able to fast forward or rewind while listening to music.I have logged out and back in again, I have also reinstalled the app but it still doe...

  • Newbie
  • Plan Free Country United Kingdom  Device iPhone 7 Operating System iOS 11.4   My Question or Issue I cannot seem to be able to fast forward or rewind while listening to music...
  • 561 Views
  • 0 replies
  • 0 likes
  • 561 Views
  • 0 replies
  • 0 likes

can’t view friends’ profiles?

hi, on the new update I am unable in any way to view the profiles of who I follow or look at my friends playlists, I have tried many ways to try and find their accounts but there is no way to view them. I have the free version on iPhone 8.

  • Newbie
  • hi, on the new update I am unable in any way to view the profiles of who I follow or look at my friends playlists, I have tried many ways to try and find their accounts but there is no way to view th...
  • Maxim
  • Spotify Star
  • 1648 Views
  • 1 replies
  • 1 likes
  • 1648 Views
  • 1 replies
  • 1 likes

Solved!! New 2018: Solution for Local Files Syncing Problem

Hello everyone, HELP ARRIVED!!! If you are experiencing:A. Grey title in PlaylistB. Cannot play mp3/m4a on iPhoneC. Cannot download playlists with local files & You are using the following devices:1.Mac2.iPhone Alright! Let's get started. Music for y...

  • Visitor
  • Hello everyone, HELP ARRIVED!!!   If you are experiencing: A. Grey title in Playlist B. Cannot play mp3/m4a on iPhone C. Cannot download playlists with local files   & &nbs...
  • Morga84
  • Newbie
  • 25364 Views
  • 6 replies
  • 0 likes
  • 25364 Views
  • 6 replies
  • 0 likes

CCA device lost in iOS app if using CCA group

PlanPremiumCountryGermany DeviceiPhone 7, iPad Air 2, Chromecast AudioOperating SystemiOS 11.4 My Question or IssueI'm using two Chromecast Audios. If I cast to each from Spotify on my iPhone or iPad, everything's fine. If I create a CCA group, howev...

  • Music Fan
  • Plan Premium Country Germany  Device iPhone 7, iPad Air 2, Chromecast Audio Operating System iOS 11.4   My Question or Issue I'm using two Chromecast Audios. If I cast to each fro...
  • Nyarly
  • Music Fan
  • 773 Views
  • 1 replies
  • 0 likes
  • 773 Views
  • 1 replies
  • 0 likes

Solved!! Spotify is not updated

PlanPremiumCountrySpain DeviceiPhone 8+Operating SystemiOS 11.4 My Question or Issue Hi! I don’t know why but spotify is not updated on my phone. I reinstalled the app in case it would work, but still appears the old version...

  • Casual Listener
  • Plan Premium Country Spain  Device iPhone 8+ Operating System iOS 11.4   My Question or Issue  Hi! I don’t know why but spotify is not updated on my phone. I reinstalled&nbsp...
  • ilauudm
  • Casual Listener
  • 1301 Views
  • 2 replies
  • 0 likes
  • 1301 Views
  • 2 replies
  • 0 likes

View only FULL Albums on iOS/don't show one-off songs from playlists

PlanPremiumCountry USDeviceiPhone XOperating SystemiOS 11.4
 My Question or IssueHow do I prevent incomplete albums from showing up under the album list on iOS? I have added songs from various albums to various playlists. However, when I download pla...

  • Newbie
  • Plan Premium Country  US Device iPhone X Operating System iOS 11.4
   My Question or Issue How do I prevent incomplete albums from showing up under the album list on iOS? I have a...
  • 811 Views
  • 0 replies
  • 1 likes
  • iOS
    Playlists
  • 811 Views
  • 0 replies
  • 1 likes

Cache list of offline songs

PlanPremiumCountryUS DeviceiPhone 6Operating SystemiOS 11.4 My Question or Issue I have many songs downloaded on my phone for offline listening, but when Spotify opens it requires an internet connection to load My Music and everything else. That mean...

  • Regular
  • Plan Premium Country US  Device iPhone 6 Operating System iOS 11.4   My Question or Issue   I have many songs downloaded on my phone for offline listening, but when Spotify ...
  • 630 Views
  • 0 replies
  • 1 likes
  • IOS 11
    Offline availability not working
    Offline Content
    Your Music
  • 630 Views
  • 0 replies
  • 1 likes

Offline Sync is Busted

PlanFreeCountry USDeviceiPhone 6Operating SystemiOS 10 My Question or IssueI have about 150 songs on my local files that I use regularly, so I put them on Spotify via offline sync. It was working perfectly until yesterday, when all of the songs went ...

  • Casual Listener
  • Plan Free Country  US Device iPhone 6 Operating System iOS 10   My Question or Issue I have about 150 songs on my local files that I use regularly, so I put them on Spotify via of...
  • 6a_-vxezcj7s2
  • Newbie
  • 610 Views
  • 1 replies
  • 1 likes
  • 610 Views
  • 1 replies
  • 1 likes

Playlist Disappeared and Account Hacked

Plan - Premium Country - US Device - iPhone 7 Plus Operating System - most recent iOS I opened my Spotify this morning and all of my playlists, which included hundreds of downloaded songs, were gone. My music playing on my phone also kept getting pau...

  • Newbie
  •   Plan - Premium  Country -  US   Device - iPhone 7 Plus  Operating System - most recent iOS   I opened my Spotify this morning and all of my playlists, which inc...
  • Loxer
  • Spotify Star
  • 578 Views
  • 1 replies
  • 0 likes
  • 578 Views
  • 1 replies
  • 0 likes

iPhone app loses now playing screen

PlanPremiumCountry UKDeviceiPhone 6Operating SystemiOS 11 Hi - more often than not, if I stop/pause Spotify, for example when I get to work, when I open the app again to restart from where I was, there is no now playing screen so I'm unable to restar...

  • Casual Listener
  • Plan Premium Country  UK Device iPhone 6 Operating System iOS 11   Hi - more often than not, if I stop/pause Spotify, for example when I get to work, when I open the app again...
  • Loxer
  • Spotify Star
  • 613 Views
  • 1 replies
  • 0 likes
  • 613 Views
  • 1 replies
  • 0 likes

Problem with Spotify Codes

I tried to share a profile link to a free profile with a QR-Code and also with a spotify code. Some iPhone users have problems to get to the profile. There comes a message like "Can't open the link on this device". On the Windows Phone the link sends...

  • Music Fan
  • I tried to share a profile link to a free profile with a QR-Code and also with a spotify code. Some iPhone users have problems to get to the profile. There comes a message like "Can't open the link o...
  • dadiddopf
  • Music Fan
  • 1901 Views
  • 1 replies
  • 0 likes
  • 1901 Views
  • 1 replies
  • 0 likes

No Radio on iOS devices

Hi everyone, I cannot use the Radio on my iPhone 6s and iPad Air 2 since Spotify rolled out this feature for Thailand in late April. The Radio works for me on my PC, my Android and also on the web browser. Logged in with my account (Premium):PC: OKiO...

  • Casual Listener
  • Hi everyone,   I cannot use the Radio on my iPhone 6s and iPad Air 2 since Spotify rolled out this feature for Thailand in late April.   The Radio works for me on my PC, my An...
  • Loxer
  • Spotify Star
  • 473 Views
  • 1 replies
  • 0 likes
  • 473 Views
  • 1 replies
  • 0 likes

Can't sync local files from PC to iPhone.

PlanPremium for FamilyCountryAustraliaDeviceiPhone 5SOperating SystemiOS 11.4My Question or IssueI am unable to sync local files from my PC with my mobile, I have followed every guide that I have been able to find and nothing is working, all that sho...

  • Newbie
  • Plan Premium for Family Country Australia Device iPhone 5S Operating System iOS 11.4 My Question or Issue I am unable to sync local files from my PC with my mobile, I have followed every gui...
  • Loxer
  • Spotify Star
  • 488 Views
  • 1 replies
  • 0 likes
  • 488 Views
  • 1 replies
  • 0 likes

Extreme quality issues on iPhoneX

PlanPremiumCountrySpain DeviceiPhoneX 256 gbOperating SystemiOS 11.4 Spotify 8.4.53.689 My Question or Issue I have problems with the extreme quality on LTE connection, after 12-14 seconds of playblack the music stop, after 2-3 seconds restart again,...

  • Newbie
  •   Plan Premium Country Spain  Device iPhoneX 256 gb Operating System iOS 11.4 Spotify 8.4.53.689   My Question or Issue   I have problems with the extreme quality on L...
  • Loxer
  • Spotify Star
  • 876 Views
  • 1 replies
  • 0 likes
  • 876 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify won't sync songs to offline mode

Hi! I'm using Spotify 0.7.4.35, on my iPhone 4s iOS 6.1.3. In online mode Spotify works ok, but I can't download playlists to offline mode. I switch on "available offline" on a playlist, but the songs won't sync (sometimes the first song gets marked ...

  • Casual Listener
  • Hi! I'm using Spotify 0.7.4.35, on my iPhone 4s iOS 6.1.3. In online mode Spotify works ok, but I can't download playlists to offline mode. I switch on "available offline" on a playlist, but the song...
  • -h4r6_rjtx7u
  • Newbie
  • 709881 Views
  • 401 replies
  • 25 likes
  • 709881 Views
  • 401 replies
  • 25 likes

I think a Latin person is using my account

Plan:Premium trial Country:Netherlands Device:iPhone 6s OS:iOS 11.4 Issue:This is ruining my experience. I was considering paying the subscription fee after my trial is over but this is such a bad experience that there seems no reason to.I think some...

  • Regular
  • Plan: Premium trial   Country: Netherlands   Device: iPhone 6s   OS: iOS 11.4   Issue: This is ruining my experience. I was considering paying the subscription fee af...
  • Ecnu
  • Regular
  • 1406 Views
  • 3 replies
  • 0 likes
  • 1406 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs aren’t being sorted in artist tab

So when I go into my library and select artists, there isnt anything listed there. Is there a way to fix this?

  • Casual Listener
  • So when I go into my library and select artists, there isnt anything listed there. Is there a way to fix this?
  • alvarezjm
  • Casual Listener
  • 934 Views
  • 4 replies
  • 0 likes
  • 934 Views
  • 4 replies
  • 0 likes

Album cover not showing when listening to song

Since you asked for info, here is some.PlanFreeCountrySwedenDevicePCOperating SystemWindows 8 My Question or IssueWhen I listen to a song, the album cover is no longer shown in the bottom left corner alongside its name.

  • Newbie
  • Since you asked for info, here is some. Plan Free Country Sweden Device PC Operating System Windows 8   My Question or Issue When I listen to a song, the album cover is no longer show...
  • timenotlinear
  • Casual Listener
  • 1228 Views
  • 2 replies
  • 1 likes
  • 1228 Views
  • 2 replies
  • 1 likes