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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232504 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114104 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2299 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303915 Views

61 replies

16 likes

  • 303915 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129646 Views

19 replies

38 likes

  • 129646 Views
  • 19 replies
  • 38 likes

How do I play certain songs?

PlanPremiumCountry USADeviceIPhone SEOperating SystemIOS 10 My Question or Issue So when I go to the German top 50 charts I see “Roli Glitzer Glitzer” and it’s one of my favorite songs, but it’s shaded in gray and I can’t play it. Does anyone know ho...

Newbie

Plan Premium Country  USA Device IPhone SE Operating System IOS 10   My Question or Issue  So when I go to the German top 50 charts I see “Roli Glitzer Glitzer” and it’s one ...

landonharris88

Composer

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Songs not working

PlanPremiumCountryUnited States DeviceiPhone 7Operating SystemiOS11 Certain songs wont play anymore after I tried the premium free for a week. They stopped working after the free trial ended. I then got premium for three months and the songs still wo...

Casual Listener

Plan Premium Country United States  Device iPhone 7 Operating System iOS11    Certain songs wont play anymore after I tried the premium free for a week. They stopped working a...

Domie89

Casual Listener

934 Views

3 replies

0 likes

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  • 3 replies
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“Cannot play station” pop up

Recently newly added music has a weird quirk on iOS.....click on the ellipsis to the right of a song title to bring up the menu, and on top of the menu, before you even select anything, you get a pop up: “Cannot play station. Sorry this station can n...

Roadie

  Recently newly added music has a weird quirk on iOS.....click on the ellipsis to the right of a song title to bring up the menu, and on top of the menu, before you even select anything, you g...

Mitchgo

Roadie

2881 Views

9 replies

6 likes

  • 2881 Views
  • 9 replies
  • 6 likes

Add album to playlist button

PlanFree/PremiumCountry DeviceiPhone 8Operating SystemiOS 10 My Question or Issue The “add album to playlist” button that used to be under the three dots button in the top right corner when on an album page was removed with the last update. It needs ...

Visitor

Plan Free/Premium Country   Device iPhone 8 Operating System iOS 10   My Question or Issue  The “add album to playlist” button that used to be under the three dots button in ...

Loxer

Community Legend

1026 Views

1 replies

1 likes

  • 1026 Views
  • 1 replies
  • 1 likes

Do not play list

PlanPremiumCountry CanadaDeviceiPhone 5Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I signed up for premium a couple weeks ago and can't put songs on my do not play list anymore. Can this not be done on premium? I can'...

Casual Listener

Plan Premium Country  Canada Device iPhone 5 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I signed up for premium a couple weeks ago ...

Loxer

Community Legend

1184 Views

3 replies

0 likes

  • 1184 Views
  • 3 replies
  • 0 likes

Too many ads

On Iphone after every song there is AT LEAST one ad. Every single song, without exception. I’ve also noticed that the free 30 minutes only occasionally works.

Newbie

On Iphone after every song there is AT LEAST one ad. Every single song, without exception. I’ve also noticed that the free 30 minutes only occasionally works.    

Loxer

Community Legend

2353 Views

2 replies

0 likes

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  • 2 replies
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Premium Family Account and Mandy IPAD

Hi to all We have a Premium Family Acount with 2 Adults Acoount and 2 Kids Accounts. Evers Kid hast an old IPad with there own Spotify App Account (from the Premium Familiy Account) on it. When now two Kids want hear Spotify at the same time, they tw...

Casual Listener

Hi to all   We have a Premium Family Acount with 2 Adults Acoount and 2 Kids Accounts. Evers Kid hast an old IPad with there own Spotify App Account (from the Premium Familiy Account) on it. ...

Loxer

Community Legend

659 Views

1 replies

0 likes

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  • 1 replies
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Bug : avalible devices quits app

PlanPremiumCountry UkDeviceIhpone 6 iPad Pro 12.1Operating System(iOS 12.1 My Question or Issue when you press avalible devices, to let's say send to Alexa speaker pair, the app just quits, this is in both iOS versions for phone and ipad

Newbie

Plan Premium Country  Uk Device Ihpone 6 iPad Pro 12.1 Operating System (iOS 12.1   My Question or Issue   when you press avalible devices, to let's say send to Alexa speake...

Loxer

Community Legend

681 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Link to "play on spotify" on Instagram leads to Apple Store

Everytime that someone shares a music on the stories of Instagram, where you can see the link on top saying "Play on Spotify", I click on it and I am directed to the internet page of Spotify through Safari, and not the app (that I have instaled on my...

Newbie

Everytime that someone shares a music on the stories of Instagram, where you can see the link on top saying "Play on Spotify",  I click on it and I am directed to the internet page of Spotify th...

Loxer

Community Legend

807 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Download playlist without saving to library?

PlanPremiumCountryEngland DeviceiPhone XOperating SystemiOS (Latest) My Question or Issue:Hello, really quick question - You have a playlist named Hype (could be any playlist but this is an example). If I want to make that playlist available offline,...

Casual Listener

Plan Premium Country England  Device iPhone X Operating System iOS (Latest)   My Question or Issue: Hello, really quick question - You have a playlist named Hype (could be any pla...

Loxer

Community Legend

4530 Views

1 replies

1 likes

  • 4530 Views
  • 1 replies
  • 1 likes

Solved!! Two iPads are connected at same time

PlanPremium FamilyCountrySwitzerland Device(iPad Information See below)Operating System(iOS 9) My Question or Issue We have a Premium Family Acount with 2 Adults Acoount and 2 Kids Accounts. Evers Kid hast an old IPad with there own Spotify App Accou...

Casual Listener

Plan Premium Family Country Switzerland   Device (iPad Information See below) Operating System (iOS 9)   My Question or Issue   We have a Premium Family Acount with 2 Adult...

MattSuda

Spotify Star

2580 Views

2 replies

0 likes

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  • 2 replies
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iOS Opening Links in Safari and not App

Hi everyone! I just went from an iPhone SE to the iPhone XS. For some reason, when I receive a link in iMessage for a song on Spotify it opens in Safari. From there I can click open Spotify and it tries to launch the app store and I ultimately can't ...

Casual Listener

  Hi everyone!   I just went from an iPhone SE to the iPhone XS. For some reason, when I receive a link in iMessage for a song on Spotify it opens in Safari. From there I can click open ...

MattSuda

Spotify Star

6794 Views

4 replies

5 likes

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  • 4 replies
  • 5 likes

Playlist Missing Songs on iPhone

PlanPremiumCountryUSA DeviceiPhone XROperating System(iOS 12.1.1 My Question or IssueI have a 33 song playlist that shows up properly on my iPad and on my Macbook but on my iPhone the playlist list says there are 33 song but when I select the playlis...

Casual Listener

Plan Premium Country USA  Device iPhone XR Operating System (iOS 12.1.1   My Question or Issue I have a 33 song playlist that shows up properly on my iPad and on my Macbook b...

Ragedoge

Composer

1212 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Cannot install Spotify in my Ipod4

PlanPremiumCountry ArgentinaDeviceiPod4Operating System(iOS 9.8) My Question or IssueHello. I received an iPod4 from my son and had the stupid idea to clean all software to factory.Then I wanted to re-install Spotify...but it says that I need IOS 10 ...

Casual Listener

Plan Premium Country  Argentina Device iPod4 Operating System (iOS 9.8)   My Question or Issue Hello. I received an iPod4 from my son and had the stupid idea to clean all software...

Ragedoge

Composer

666 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

How to know which downloaded songs on Iphone?

PlanPremiumCountryBrazilDeviceiPhone 7Operating SystemiOS 12 My Question or IssueHow to know which songs are downloaded? Just going on the playslist and the albums? Is there somewhere I see all the downloaded songs?

Casual Listener

Plan Premium Country Brazil Device iPhone 7 Operating System iOS 12   My Question or Issue How to know which songs are downloaded? Just going on the playslist and the albums? Is there ...

Mitchgo

Roadie

6696 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Downloaded music not showing up in songs

I recently upgraded to Spotify premium on my iPhone 7. I went to download my playlist of about 300 songs, and it seems the playlist downloaded correctly since there is a little green arrow next to each song when I open my playlist. However, when I go...

Newbie

I recently upgraded to Spotify premium on my iPhone 7. I went to download my playlist of about 300 songs, and it seems the playlist downloaded correctly since there is a little green arrow next to ea...

Ragedoge

Composer

572 Views

1 replies

0 likes

  • 572 Views
  • 1 replies
  • 0 likes

Very strange and random error when scrolling (&clicking) through the Spotify iOS app.

Plan: PremiumCountry: The Netherlands Device: iPhone 5SOperating System: iOS 12.1 My Question or Issue:I've been using Spotify since 2011 with great pleasure But since yesterday, I get an error all the time about a channel that can't be found? Don't ...

Newbie

Plan: Premium Country: The Netherlands   Device: iPhone 5S Operating System: iOS 12.1   My Question or Issue: I've been using Spotify since 2011 with great pleasure 🙂 But since yest...

Ragedoge

Composer

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Spotify account crossed up with someone elses

PlanFree/PremiumCountry Device Operating late 2016)System My Question or Issue my spotify account is crossed up with someone elses. I keep losing my playlist and have to recover them almost every day and my music will switch to someone elses in mid s...

Casual Listener

Plan Free/Premium Country   Device   Operating late 2016) System     My Question or Issue  my spotify account is crossed up with someone elses. I keep losing my pl...

Ragedoge

Composer

1291 Views

3 replies

0 likes

  • 1291 Views
  • 3 replies
  • 0 likes

Spotify randomly plays paused songs when I plug off AirPods

PlanPremiumCountry Slovakia (currently UK)DeviceiPhone 7, iPhone 6s (both devices) Operating SystemiOS 12.1 My Question or IssueHi, every now and then (it's very random) when I plug off my AirPods and put them back to the charger Spotify starts to pl...

Newbie

Plan Premium Country  Slovakia (currently UK) Device iPhone 7, iPhone 6s (both devices)  Operating System iOS 12.1   My Question or Issue Hi, every now and then (it's very ra...

MiKHEILL

Casual Listener

3469 Views

2 replies

3 likes

  • 3469 Views
  • 2 replies
  • 3 likes