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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 44763 Views
  • 15 replies
  • 36 likes
  • 44763 Views
  • 15 replies
  • 36 likes

Superuser Contribution problem with songs

PlanFreeCountry FranceDevicelenovoOperating SystemWindows 10 My Question or Issue I have a problem with some songs, in fact they are wrong. For example, I have the live version in Ellen Degeneres show of goosebumps : Travis Scott. Anyone can help me ...

  • Casual Listener
  • Plan Free Country  France Device lenovo Operating System Windows 10   My Question or Issue  I have a problem with some songs, in fact they are wrong. For example, I have the ...
  • Jemi
  • Spotify Legend
  • 593 Views
  • 3 replies
  • 0 likes
  • 593 Views
  • 3 replies
  • 0 likes

Superuser Contribution Autoplay won't stop even when turned off

Premium, USA, iphone 7, latest OS. Also on a Windows 10 PC, also on an iMac. This has been an issue for months now. I have always had autoplay turned off in my account. I've checked the settings on every platform I use it on. I only listen to albums,...

  • Gig Goer
  • Premium, USA, iphone 7, latest OS. Also on a Windows 10 PC, also on an iMac.   This has been an issue for months now. I have always had autoplay turned off in my account. I've checked the sett...
  • Jemi
  • Spotify Legend
  • 9197 Views
  • 3 replies
  • 21 likes
  • 9197 Views
  • 3 replies
  • 21 likes

Superuser Contribution Not all recently added songs in a playlist showing on web player and desktop app

I mainly listen to music on the iphone app. There i listen to some playlists i follow. On the web player and on the desktop player, the playlist content is different/the playlists don't always contain the most recently added songs. But it's not a rul...

  • Regular
  • I mainly listen to music on the iphone app. There i listen to some playlists i follow. On the web player and on the desktop player, the playlist content is different/the playlists don't always contai...
  • Jemi
  • Spotify Legend
  • 1961 Views
  • 1 replies
  • 0 likes
  • playlist content
    songs not showing
  • 1961 Views
  • 1 replies
  • 0 likes

Superuser Contribution Corrupted piece of music

PlanPremiumCountryMexico DeviceiPhone 5s and 8Operating SystemiOS 12 My Question or Issue Since I upgraded both of my devices this piece (https://open.spotify.com/track/7Fg29ArClctZi7CkKbd0od?si=zWhcDyCUSaCQ-KIkMfoyVQ) sounds like the file has been c...

  • Newbie
  • Plan Premium Country Mexico  Device iPhone 5s and 8 Operating System iOS 12   My Question or Issue  Since I upgraded both of my devices this piece (https://open.spotify.com/t...
  • Jemi
  • Spotify Legend
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't Sync Mac Local Files to my iPhone

PlanPremiumCountryAustralia DeviceMacBook Air, iPhone 6Operating SystemMacOS High Sierra and iOS 11 My Question or Issue I have some local files in iTunes on my Mac in Playlists in Spotify and they first weren't appearing on my iPhone, but then I ena...

  • Casual Listener
  • Plan Premium Country Australia   Device MacBook Air, iPhone 6 Operating System MacOS High Sierra and iOS 11   My Question or Issue  I have some local files in iTunes on my M...
  • Jemi
  • Spotify Legend
  • 445 Views
  • 1 replies
  • 0 likes
  • 445 Views
  • 1 replies
  • 0 likes

Solved!! Daily Mixes disappeared

Plan: PremiumCountry: FinlandDevice: iPhone 6Operating System: iOS 12Daily mixes disappeared. The menu item is there, but no lists - applies to both iOS and web player. Have tried logging out and back in, as well as uninstalling and reinstalling iOS ...

  • Regular
  • Plan: Premium Country: Finland Device: iPhone 6 Operating System: iOS 12 Daily mixes disappeared. The menu item is there, but no lists - applies to both iOS and web player. ...
  • Loxer
  • Community Legend
  • 1834 Views
  • 5 replies
  • 0 likes
  • 1834 Views
  • 5 replies
  • 0 likes

Superuser Contribution iPhone won't sync/download local files

I don't know if this was the right place to post this question, but I am having issues with getting local files from my pc to sync and download to my iPhone. I did all the steps required to get it to download. And I've gotten it to the point where th...

  • Casual Listener
  •   I don't know if this was the right place to post this question, but I am having issues with getting local files from my pc to sync and download to my iPhone. I did all the steps required to g...
  • Dylan99
  • Casual Listener
  • 831 Views
  • 4 replies
  • 0 likes
  • 831 Views
  • 4 replies
  • 0 likes

Fix shifting songs around on mobile (and desktop) version Custom playlists

PlanPremium - FamilyCountry USADeviceiPhone 7 & DesktopOperating SystemiOS 12 & Windows 10My Question or Issue I can't move songs around quickly on mobile and pc and it is terribly frustrating when I try moving a song on mobile and my finger slips of...

  • Music Fan
  •   Plan Premium - Family Country  USA Device iPhone 7 & Desktop Operating System iOS 12 & Windows 10 My Question or Issue  I can't move songs around quickly on mobile ...
  • FBaroni
  • Music Fan
  • 413 Views
  • 3 replies
  • 0 likes
  • 413 Views
  • 3 replies
  • 0 likes

Solved!! Problem with Redmi Note 4 in iOS

Hello. I have a premium family account in the U.S.. When my iPhone was recently updated to the newest iOS 12.0, my Spotify stopped working properly in my car. There is a device shown as "Redmi Note 4" and it keep stopping playing in my car and trying...

  • Casual Listener
  • Hello. I have a premium family account in the U.S.. When my iPhone was recently updated to the newest iOS 12.0, my Spotify stopped working properly in my car. There is a device shown as "Redmi Note 4...
  • andrewerman
  • Casual Listener
  • 845 Views
  • 2 replies
  • 0 likes
  • 845 Views
  • 2 replies
  • 0 likes

Issues downloading podcasts

Premium subscriberCountry: Canada DeviceIphone xsOperating System(iOS 12 My Question or Issue My Spotify will now not download podcasts to my device. It will download songs, just not podcasts. I’ve tried restarting my device and reinstalling the app ...

  • Casual Listener
  •   Premium subscriber Country: Canada   Device Iphone xs Operating System (iOS 12   My Question or Issue   My Spotify will now not download podcasts to my device. It wil...
  • bimmerboy85
  • Casual Listener
  • 34061 Views
  • 2 replies
  • 8 likes
  • 34061 Views
  • 2 replies
  • 8 likes

Can’t change order of songs in queue

PlanPremiumCountry EnglandDeviceiPhone 6sOperating SystemiOS 11.4.1 My Question or IssueWhen I shuffle a playlist I change the order that the songs play in and the first one plays but the rest just play in the order the songs were in before. I’ve tri...

  • Newbie
  • Plan Premium Country  England Device iPhone 6s Operating System iOS 11.4.1   My Question or Issue When I shuffle a playlist I change the order that the songs play in and the first...
  • Loxer
  • Community Legend
  • 1570 Views
  • 1 replies
  • 1 likes
  • queue
  • 1570 Views
  • 1 replies
  • 1 likes

Apple watch series 3

My Question Is it possible to use spotify on apple wacth without cell phone with it?example during running.Obviously having previously loaded the playlists. PlanPremiumCountryItaly Device(Apple watch series 3, iphone 7plus)Operating System(wacthos 4,...

  • Newbie
  •    My Question  Is it possible to use spotify on apple wacth without cell phone with it? example during running. Obviously having previously loaded the playlists.  Plan Prem...
  • Loxer
  • Community Legend
  • 845 Views
  • 1 replies
  • 0 likes
  • 845 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleted tracks still play

I have searched the forums here and have not come up with a satisfactory answer to this question. Tunes I have deleted from my playlist continue to play. I’ve double checked my playlist and they have been deleted. The only responses I’ve seen on the ...

  • Music Fan
  •  I have searched the forums here and have not come up with a satisfactory answer to this question. Tunes I have deleted from my playlist continue to play. I’ve double checked my playlist and the...
  • Katerina
  • Spotify Legend
  • 2036 Views
  • 3 replies
  • 0 likes
  • 2036 Views
  • 3 replies
  • 0 likes

Cannot rearrange songs to play next on shuffled playlists.

My Question or Issue - Can’t rearrange songs that are scheduled to play next.PlanPremiumCountryUSADevice(iPhone X)Operating System(iOS X) My Question or IssueSpotify won’t let me rearrange songs that are in the “Up Next: Playlist” area. Typically, be...

  • Newbie
  • My Question or Issue   - Can’t rearrange songs that are scheduled to play next. Plan Premium Country USA Device (iPhone X) Operating System (iOS X)   My Question or Issue Spotif...
  • Loxer
  • Community Legend
  • 966 Views
  • 1 replies
  • 0 likes
  • broke
    bug
    queue
  • 966 Views
  • 1 replies
  • 0 likes

Solved!! Literally no notifications

PlanPremium - FamilyCountry GermanyDeviceiPhone 7Operating SystemiOS 11 My Question or Issue Hi allI'm reeiving literally no notifications from Spotify. All options are activated in IOS Menu and also in account settings both for push and email. The o...

  • Casual Listener
  •   Plan Premium - Family Country  Germany Device iPhone 7 Operating System iOS 11   My Question or Issue   Hi all I'm reeiving literally no notifications from Spotify....
  • gurkenflipper
  • Casual Listener
  • 899 Views
  • 2 replies
  • 0 likes
  • 899 Views
  • 2 replies
  • 0 likes

Need help! Says continue listening on another device on my family account.

Whenever I open my Spotify app it will start playing whatever my moms playing on her iPhone and says You are listening on _____’s iPhone you can hit continue or listen on your iPhone. Either way I’m forced to listen to it and it shows all her stuff. ...

  • Newbie
  • Whenever I open my Spotify app it will start playing whatever my moms playing on her iPhone and says You are listening on _____’s iPhone you can hit continue or listen on your iPhone. Either way I’m ...
  • Loxer
  • Community Legend
  • 887 Views
  • 1 replies
  • 0 likes
  • 887 Views
  • 1 replies
  • 0 likes

Where did the dislike button go?

I’m using the latest iOS app (8.4.72) and the dislike button seems to be gone. I’ve checked on both my iPad and iPhone which are both running iOS 12. I’m listening to my discover weekly so I should be able to dislike but it seems I can only like.

EA10FA59-0C18-43FD-BD8B-A5DA0B031C4C.png
  • Music Fan
  • I’m using the latest iOS app (8.4.72) and the dislike button seems to be gone. I’ve checked on both my iPad and iPhone which are both running iOS 12. I’m listening to my discover weekly so I should b...
  • Loxer
  • Community Legend
  • 2470 Views
  • 9 replies
  • 1 likes
  • 2470 Views
  • 9 replies
  • 1 likes

Solved!! Spotify very slow to download files to iPhone XS Max (50 songs in 4 days)

I have Spotify Premium and a new iPhone XS Max 512GB (420GB free) running iOS 12, and over the course of the past four days it downloaded only 50 songs (out of 2200 songs). It seems to only download (extremely slowly) when the phone screen is on and ...

  • Casual Listener
  • I have Spotify Premium and a new iPhone XS Max 512GB (420GB free) running iOS 12, and over the course of the past four days it downloaded only 50 songs (out of 2200 songs).   It seems to only ...
  • Sarge_
  • Casual Listener
  • 18188 Views
  • 3 replies
  • 4 likes
  • 18188 Views
  • 3 replies
  • 4 likes

Superuser Contribution MISSING SONGS

PlanFreeCountry UKDeviceiPhone 7, IPAD pro 10.5Operating Systemios 11lastest software all spotify My Question or IssuePC= 7011 SONGSPS4 = 6992 SONGSIPHONE, IPAD = 6999 SONGSHELP!pc is right

  • Regular
  • Plan Free Country  UK Device iPhone 7, IPAD pro 10.5 Operating System ios 11 lastest software all spotify   My Question or Issue PC= 7011 SONGS PS4 = 6992 SONGS IPHONE, IPAD = ...
  • Gorgaroth
  • Regular
  • 787 Views
  • 5 replies
  • 0 likes
  • Other
  • 787 Views
  • 5 replies
  • 0 likes

Error occurred on Home screen

PlanPremium CountrySwitzerland DeviceiPhone 7 Operating SystemiOS 12 My Question or Issue When i open spotify, the home screen shows the message “an error occurred”, without specifying further details. Ser also attached screenshot. i already tried to...

  • Visitor
  •   Plan Premium   Country Switzerland   Device iPhone 7   Operating System iOS 12   My Question or Issue  When i open spotify, the home screen shows the mes...
  • mejia319
  • Newbie
  • 3898 Views
  • 12 replies
  • 0 likes
  • home screen
    ios12
  • 3898 Views
  • 12 replies
  • 0 likes