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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242276 Views

27 replies

5 likes

  • 242276 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

125198 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2992 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307788 Views

62 replies

16 likes

  • 307788 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132061 Views

19 replies

38 likes

  • 132061 Views
  • 19 replies
  • 38 likes

adding song to playlist from Daily Mix will disable pause button

PlanPremiumCountryUSADeviceiPhone 6s+Operating SystemiOS 12.1Environmentplaying music to my Sonos Play5 stereo pairProblemfrom Daily Mix, when i add a song to a playlist (whether from the ... button or the toaster button when i heart the song), i can...

Casual Listener

Plan Premium Country USA Device iPhone 6s+ Operating System iOS 12.1 Environment playing music to my Sonos Play5 stereo pair Problem from Daily Mix, when i add a song to a playlist (whethe...

809 Views

0 replies

0 likes

bug
Grayed out
greyed out
Play Button
sonos spotify
UI Bug
  • 809 Views
  • 0 replies
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Search not working

I use Premium in Canada and my search function hardly ever works. I’m so frustrated that I’m ready to switch to something else, which sucks, because other than this issue, I love Spotify. I’m on an iPhone 7plus. Please don’t suggest reinstalling, as ...

Newbie

I use Premium in Canada and my search function hardly ever works. I’m so frustrated that I’m ready to switch to something else, which sucks, because other than this issue, I love Spotify. I’m on an i...

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
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Accidentally 'disliking' song from radio removes that song with no way to bring it back

Especially when the radio was created for that song. PlanPremiumCountry DeviceiPhone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Accidentally 'disliking' song from radio removes that song with no way to bring it back...

Regular

Especially when the radio was created for that song.   Plan Premium Country   Device iPhone X Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Questio...

nitesoul

Regular

994 Views

2 replies

0 likes

  • 994 Views
  • 2 replies
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Solved!! Playlist plays songs not on playlist even though playlist is very long

I have an issue that has recently started. Playlists are playing songs that do not exist in the playlist. I've had this issue when a playlist is too short, but this playlist is super long. I've also had this happen when the playlist is over (all song...

Casual Listener

I have an issue that has recently started.  Playlists are playing songs that do not exist in the playlist.  I've had this issue when a playlist is too short, but this playlist is super long...

246zp-pe6d_o7

Casual Listener

1355 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Recently Played doesn't work in Car Play

Hi, on my iPhone 6, when I tip on "Library", I also see the latest/recently played albums, playlists etc.When I launch Spotify via Car Play in my car, I also see the recently played albums/playlists. Nevertheless, everythime when I choose one of them...

Music Fan

Hi,   on my iPhone 6, when I tip on "Library", I also see the latest/recently played albums, playlists etc. When I launch Spotify via Car Play in my car, I also see the recently played albums...

ochrasy

Music Fan

2495 Views

4 replies

1 likes

Car Play
iOS 10
  • 2495 Views
  • 4 replies
  • 1 likes

PLEASE HELP UNPLAYABLE SONG

PlanPremiumCountry United StatesDeviceiPhone XS MaxOperating SystemiOS 12.1My Question or IssueThere is a specific song i want to play that shows as unplayable but when i touch it to try and play it i get a pop up that says " SONG NOT DOWNLOADED" "If...

Casual Listener

Plan Premium Country  United States Device iPhone XS Max Operating System iOS 12.1 My Question or Issue There is a specific song i want to play that shows as unplayable but when i touch...

bsmith231523

Casual Listener

2860 Views

4 replies

0 likes

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  • 4 replies
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How to reorder songs in created playlist?

I want to reorder songs in my playlist that I already created. After update, I cannot find the way to do it without using spotify on PC so I would like to know how to do with iOS devices. Thanks

Newbie

  I want to reorder songs in my playlist that I already created. After update, I cannot find the way to do it without using spotify on PC so I would like to know how to do with iOS devices. &n...

Loxer

Community Legend

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

Downloading the app on an Ipod

Ipod 5 runninf 9.3.5 I cant get spotify to download on my old Ipod , which cannot be updated beyond 9.3.5. In the app store it continues to tell me that i need to have IOS 10 downloaded. BUt directly from Spotifys website the IOS i have should bee fi...

Newbie

  Ipod 5 runninf 9.3.5   I cant get spotify to download on my old Ipod , which cannot be updated beyond 9.3.5. In the app store it continues to tell me that i need to have IOS 10 downloa...

Loxer

Community Legend

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play locally produced songs in my own country?

Hiya, I'm on a Family Premium Plan from the Philippines with the following OS: iOS 12.1 (iPhone 6) I'm having a problem accessing music that is produced in my own country. I can access the Playlist, but on Web Player the tracks are grey-ed out... Web...

Newbie

  Hiya, I'm on a Family Premium Plan from the Philippines with the following OS: iOS 12.1 (iPhone 6)    I'm having a problem accessing music that is produced in my own country....

Guido

Spotify Legend

736 Views

1 replies

0 likes

Country music
  • 736 Views
  • 1 replies
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Superuser Contribution Added songs

Hi, i added loads of songs last night to what I assumed was songs by pressing the + button. However when I went into songs there was only an approx 7 songs of the 50 I had added. Just wondering where these went as I don’t have a favourites of starred...

Newbie

  Hi,  i added loads of songs last night to what I assumed was songs by pressing the + button. However when I went into songs there was only an approx 7 songs of the 50 I had added. Just ...

Guido

Spotify Legend

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sharing Songs on Instagram Story

PlanPremiumCountry TurkeyDeviceiPhone 7Operating SystemiOS 12.0.1 My Question or Issue Spotify directs me to the Instagram page to log in when I try to share a song on Instastory. Even though I try to log in several times I can’t share a song. My Ins...

Casual Listener

  Plan Premium Country  Turkey Device iPhone 7 Operating System iOS 12.0.1   My Question or Issue  Spotify directs me to the Instagram page to log in when I try to shar...

merveakcca

Casual Listener

4125 Views

7 replies

2 likes

Instagram
Instagram Stories
Share crash
sharing songs
Spotify
  • 4125 Views
  • 7 replies
  • 2 likes

a problem with artist library layout

PlanPremiumCountry italy, ModenaDeviceiPhone xOperating SystemiOS 12... My Question or Issue Hi, i would know if also your ios artist library not order the contents by album but by songs (are order in little clear way, because an user can't understan...

Newbie

Plan Premium Country  italy, Modena Device iPhone x Operating System iOS 12...   My Question or Issue  Hi, i would know if also your ios artist library not order the con...

561 Views

0 replies

0 likes

  • 561 Views
  • 0 replies
  • 0 likes

Free spotify upgraded to premuim. Shazam songs still be saved to free account

iPhone: Had free Spotify account with albums and songs. Upgraded to premium and when I look to save Shazam to premium Spotify it's saving to old free subscription account. If I open Spotify on phone through the Spotify app, the new premium account is...

Newbie

iPhone: Had free Spotify account with albums and songs. Upgraded to premium and when I look to save Shazam to premium Spotify it's saving to old free subscription account.  If I open Spotify&nb...

1719 Views

0 replies

0 likes

  • 1719 Views
  • 0 replies
  • 0 likes

Radio missing from Spotify premium

PlanPremiumCountry Australia Device(iPhone X ios 12.0.1 My Question or Issue I have Spotify premium and the radio function has gone. I know it’s missing from the free version. But the support site says it is available for premium Is is there a way to...

Casual Listener

Plan Premium Country  Australia  Device (iPhone X   ios 12.0.1   My Question or Issue  I have Spotify premium and the radio function has gone. I know it’s missing f...

bkuner

Casual Listener

4007 Views

5 replies

1 likes

  • 4007 Views
  • 5 replies
  • 1 likes

Carplay: Unable to connect to (null)

PlanPremiumCountry DenmarkDevice(iphone6 )Operating System(version 12.1) My Question or IssueHi,In connection with Airplay, I am now getting the error "unable to connect to (null)" on the car's displayAlso, the user interface has changed. The menu ha...

Visitor

  Plan Premium Country  Denmark Device (iphone6 ) Operating System (version 12.1)   My Question or Issue Hi, In connection with Airplay, I am now getting the error "unable ...

1089 Views

0 replies

1 likes

  • 1089 Views
  • 0 replies
  • 1 likes

Unable to Find a Clear Queue on my iPhone

PlanFree/CountryUnited StatesDeviceiPhone XOperating SystemiOS 12.1 My Question or IssueThe issue I’ve been experiencing is that on my iPhone, I have not been able to find where I can clear my queue. I’ve searched everywhere online, but many sites an...

Newbie

Plan Free/ Country United States Device iPhone X Operating System iOS 12.1   My Question or Issue The issue I’ve been experiencing is that on my iPhone, I have not been able to find w...

tag654

Newbie

894 Views

3 replies

0 likes

  • 894 Views
  • 3 replies
  • 0 likes

Help w Apple CarPlay

My Question or Issuewhen I connect my phone to CarPlay my wife’s account shows up in the app even when her phone is no where near the Jeep. It will play the song playing on my device but i can’t see my playlists. I only see hers. We each have our own...

Newbie

My Question or Issue when I connect my phone to CarPlay my wife’s account shows up in the app even when her phone is no where near the Jeep.  It will play the song playing on my device but i ca...

481 Views

0 replies

0 likes

  • 481 Views
  • 0 replies
  • 0 likes

Is there anyway to see a stream where it tells you when artists upload new music?

I know i'm not imagining it, but at one point there was like a stream (think it may have been called feed) on my spotify iphone app that had in chronological order artists when they'd uploaded music eg. Calvin Harris uploaded [song name] 6h ago, then...

Casual Listener

  I know i'm not imagining it, but at one point there was like a stream (think it may have been called feed) on my spotify iphone app that had in chronological order artists when they'd up...

Loxer

Community Legend

767 Views

1 replies

0 likes

  • 767 Views
  • 1 replies
  • 0 likes

Daily Mix stream or play from library?

My Question or Issue -When I am listening to one of my "Daily Mixes" and a song being played is IN MY DOWNLOADED content, is it playing it from my library or streaming it?

Newbie

  My Question or Issue - When I am listening to one of my "Daily Mixes" and a song being played is IN MY DOWNLOADED content, is it playing it from my library or streaming it?  

Loxer

Community Legend

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

Solved!! Listing songs under "Artist" in alphabetical order

Plan PremiumCountry AustraliaDevice(iPhone 10)Operating System(iOS 10) My Question or Issue I am new to Spotify so apologies if this has been asked previously. On the iPhone, i can't see how to list songs in alphabetica order after selecting "Artist"...

Casual Listener

Plan Premium Country  Australia Device (iPhone 10) Operating System (iOS 10)   My Question or Issue  I am new to Spotify so apologies if this has been asked previously.&nbsp...

iustinr

Composer

1846 Views

3 replies

0 likes

  • 1846 Views
  • 3 replies
  • 0 likes