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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

36909 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102371 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1295 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299020 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125727 Views

19 replies

38 likes

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Guests can’t see Echo devices

When guests come over they cannot see any Echo devices when connected to WiFi. I feel it should be easy for a guest to just connect to WiFi and play their songs/playlists. They have their own Spotify account.

Newbie

 When guests come over they cannot see any Echo devices when connected to WiFi. I feel it should be easy for a guest to just connect to WiFi and play their songs/playlists. They have their own S...

555 Views

0 replies

0 likes

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I cant find a heart button on play screen

PlanPremiumCountry CanadaDeviceIphone 7+, mac book pro retina 15Operating System(iOS 12My Question or Issue The Heart button is missing on my Spotify play screen and Mac book..... But my friends have the heart button!! Anyone know why the Heart butto...

Newbie

    Plan Premium Country  Canada Device Iphone 7+, mac book pro retina 15 Operating System (iOS 12 My Question or Issue  The Heart button is missing on my Spotify p...

landonharris88

Composer

2611 Views

1 replies

0 likes

Heart button
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Solved!!Superuser Contribution Spotify not Optimized for iPhone XS Max

Good evening, I bought a new iPhone XS Max and downloaded the app just fine. Everything worked perfectly - the font was ideal, fonts were not too large and the general app fit perfectly with the size of the screen. I then decided to restore and backu...

Newbie

Good evening, I bought a new iPhone XS Max and downloaded the app just fine. Everything worked perfectly - the font was ideal, fonts were not too large and the general app fit perfectly with the...

Guido

Spotify Legend

7433 Views

14 replies

0 likes

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Push notifcations not working

I have had a Spotify account that was initially created because my first account was LOCKED to a Facebook account I wanted to delete. Ever since the playlists were transferred to a new account, I have not received a push notification. I have many dev...

Regular

I have had a Spotify account that was initially created because my first account was LOCKED to a Facebook account I wanted to delete. Ever since the playlists were transferred to a new account, I hav...

funkthew0rld

Regular

662 Views

2 replies

0 likes

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Superuser Contribution Unsaved song will not leave library

PlanPremiumCountry USADeviceiPhone 7 Plus and Windows 7 DesktopOperating SystemiOS, Windows My Question or IssueI deleted all my songs from the library so I could start fresh but there is one song despite not even being available for streaming will n...

Casual Listener

Plan Premium Country  USA Device iPhone 7 Plus and Windows 7 Desktop Operating System iOS, Windows   My Question or Issue I deleted all my songs from the library so I could start ...

Katerina

Spotify Legend

891 Views

3 replies

0 likes

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Superuser Contribution Daily Mix Issues

PlanPremiumCountryUK DeviceiPad ProOperating SystemiOS 12.1 My Question or Issue When I switch from listening to an album to a daily play list or play list of any kind, it will play the first track of the mix/playlist but then it will go back to play...

Casual Listener

Plan Premium Country UK  Device iPad Pro Operating System iOS 12.1   My Question or Issue  When I switch from listening to an album to a daily play list or play list of any k...

Katerina

Spotify Legend

774 Views

3 replies

0 likes

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Music sound lower when downloaded

Hey! I use an iPhone 8 Plus with premium account. When I listened music on streaming the sound is good but when I download the songs they sound very low, I have set up both streaming and download quality as high quality. Does anyone have the same pro...

Casual Listener

Hey! I use an iPhone 8 Plus with premium account. When I listened music on streaming the sound is good but when I download the songs they sound very low, I have set up both streaming and download qua...

iustinr

Composer

3001 Views

2 replies

0 likes

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Solved!! Can't use Navigation with Offline Mode

Premium userios12.1iphone XS Max I can't seem to link Spotify to Google Maps or Waze when Spotify is in offline mode. I'm trying to play from my downloaded list only, which works fine by itself when offline, but when using car navigation it won't sho...

Newbie

  Premium user ios12.1 iphone XS Max   I can't seem to link Spotify to Google Maps or Waze when Spotify is in offline mode.   I'm trying to play from my downloaded list only, wh...

landonharris88

Composer

1572 Views

1 replies

0 likes

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Can I play local files FROM iPhone?

I would like to be able to play local music from my iPhone through the iPhone app. All the answers related to playing music from a local source tell me to fix it from the desktop app. However, the music on my Mac and iPhone isn't synced and all the s...

Newbie

I would like to be able to play local music from my iPhone through the iPhone app. All the answers related to playing music from a local source tell me to fix it from the desktop app. ...

jsannn

Community Legend

1494 Views

1 replies

0 likes

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**bleep**’s guide to syncing playlists between devices – please!

Hi I have a very simple wish, namely all I want to do is to sync the Spotify playlists on my PC with those on my IPad. My motivation for doing this is that, rather than having to switch on the PC to stream music to my Bluetooth speaker, I’d much rath...

Regular

Hi   I have a very simple wish, namely all I want to do is to sync the Spotify playlists on my PC with those on my IPad. My motivation for doing this is that, rather than having to switch on t...

CarterUSM

Regular

2081 Views

2 replies

0 likes

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My artist profile pic not showing

I have music on my artist page i had claim, and change the profile photo but 3-4 days later it still wont show and nor wont my verify wont show either. Im going through distrokid so it should have been working. Need help. My artist page is Kyng Marci...

Regular

I have music on my artist page i had claim, and change the profile photo but 3-4 days later it still wont show and nor wont my verify wont show either. Im going through distrokid so it should have be...

880 Views

0 replies

0 likes

Greedy Gang Empire
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Solved!! i pad 1 connection problems

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have an I pad 1. The very first one produced. It is pretty useless for anything apart from playing spotify through my ipad docking stereo sy...

Casual Listener

Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I have an I pad 1. The very first one produced...

wheelermark

Casual Listener

1191 Views

2 replies

0 likes

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No shuffle while connected to USB in car.

Hey, since the recent iOS update my Premium account now won’t shuffle my playlists in my car. I hit shuffle play and it will go to a random song and the shuffle icon turns off. As soon as I turn it back on, it turns off again. Any ideas?

Casual Listener

Hey, since the recent iOS update my Premium account now won’t shuffle my playlists in my car. I hit shuffle play and it will go to a random song and the shuffle icon turns off. As soon as I turn it b...

username_taken

Regular

1414 Views

1 replies

0 likes

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Spotify sagt, ich bin offline (iOS)

Hallo Ich bin wirklich verzweifelt. Habe schon alle Beiträge zu diesem Thema hier im Forum gelesen. Auch die englischen. Auf meinem iPhone 8 Plus mit iOS 12.1 und der neuesten Spotify-App bekomme ich immer die Info, ich sei offline wenn ich LTE ofer ...

Music Fan

Hallo   Ich bin wirklich verzweifelt. Habe schon alle Beiträge zu diesem Thema hier im Forum gelesen. Auch die englischen.   Auf meinem iPhone 8 Plus mit iOS 12.1 und der neuesten Spoti...

770 Views

0 replies

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Superuser Contribution My Spotify client is broken, need help

Plan: PremiumCountry: Sweden Device: iPhone XMy Question or Issue Hi, my Spotify client has been acting wierd lately and I cant find a way to fix it.When I search for an artist and hit see all songs and I pick a song to play I expect to hear the next...

Regular

  Plan: Premium Country: Sweden  Device: iPhone X My Question or Issue   Hi, my Spotify client has been acting wierd lately and I cant find a way to fix it. When I search f...

darkns

Regular

858 Views

3 replies

0 likes

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I'm a Premium user and I can't find the readio option I have version 8.4.79.933

I'm a Premium user and I can't find the readio option I have version 8.4.79.933 on iPhone 6s Plus----------------------------PlanPremiumCountry USADevice(iPhone 6s Plus)Operating System(iOS 12) My Question or Issue Where is the radio option? after up...

Newbie

I'm a Premium user and I can't find the readio option I have version 8.4.79.933 on iPhone 6s Plus ---------------------------- Plan Premium Country  USA Device (iPhone 6s Plus) Operating...

darkns

Regular

633 Views

2 replies

0 likes

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Local Files

PlanPremiumCountry USADeviceiPhone XOperating System(iOS 11) My Question or Issue I can't sync my local files from my laptop to my iPhone. I know there are a million things on this about the local files already but none of them help. I have disabled ...

Casual Listener

  Plan Premium Country  USA Device iPhone X Operating System (iOS 11)     My Question or Issue  I can't sync my local files from my laptop to my iPhone. I know th...

nilscarson

Casual Listener

1467 Views

3 replies

0 likes

Help
local files
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New Apple Watch app

The new Apple Watch Spotify app is driving me crazy while I’m driving. The volume keeps changing constantly as my arm or sleeves touch the watch dial constantly making volume changes. Is there a way to disable the volume control from the knob of my w...

Casual Listener

The new Apple Watch Spotify app is driving me crazy while I’m driving. The volume keeps changing constantly as my arm or sleeves touch the watch dial constantly making volume changes. Is there a way ...

852 Views

0 replies

0 likes

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Solved!! Ipod Touch 5th Generation

Hi, The system requirements page states that the 5th Generation Ipod Touch is supported, however iOS 10 is also required. From what I now understand after trying to install Spotify, iOS 10 cannot be installed on the 5th gen Ipod Touch. I bought a 2nd...

Casual Listener

Hi,    The system requirements page states that the 5th Generation Ipod Touch is supported, however iOS 10 is also required.    From what I now understand after trying to inst...

Billy-J

Spotify Star

50238 Views

11 replies

1 likes

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is it a fluke iPod Touch 9.3.5 has Spotify app installed?

iPod Touch iOS 9.3.5Spotify Premium I have been reading Spotify doesn't support this iOS version, which is not updated any more, and that others can't download it. How was I able to? What features am I missing by not being able to update?

Roadie

    iPod Touch iOS 9.3.5 Spotify Premium   I have been reading Spotify doesn't support this iOS version, which is not updated any more, and that others can't download it. How was ...

705 Views

0 replies

0 likes

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