Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232465 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114067 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442921 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303908 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountry United States DeviceiPhone 7Operating SystemiOS My Question or Issue When clicking on the Spitting chiclets podcast, it always pops up that an error has occurred. Trying to listen
Plan Premium Country United States Device iPhone 7 Operating System iOS My Question or Issue When clicking on the Spitting chiclets podcast, it always pops up...
528 Views
0 replies
1 likes
Help!Ik kan niet meer inloggen op mijn spotify op mijn mobiel. Hij staat nog ingesteld op Nederland en zou hem moeten over zetten op Bonaire. Dit land kan ik niet aanklikken bij de landen opties. Iemand enig idee wat ik nu kan doen? Thanks!
Help! Ik kan niet meer inloggen op mijn spotify op mijn mobiel. Hij staat nog ingesteld op Nederland en zou hem moeten over zetten op Bonaire. Dit land kan ik niet aanklikken bij de la...
355 Views
0 replies
0 likes
PlanPremiumCountryUSA Devices7 edge and gear s3Operating Systemnougat My Question or IssueI just recently solved an issue with the remote feature with spotify on gear s3 not working which was fixed by downgrading spotify version on my phone. however,...
Plan Premium Country USA Device s7 edge and gear s3 Operating System nougat My Question or Issue I just recently solved an issue with the remote feature with spotify on gear ...
480 Views
0 replies
0 likes
Plan : Premium / Country : FR / Device : Iphone 7 / Operating System : iOS 11.4.1 Hello guys, When I start my spotify app, I always have a message about a web player using my account and I can see some music from artists I don't know have being playe...
Plan : Premium / Country : FR / Device : Iphone 7 / Operating System : iOS 11.4.1 Hello guys, When I start my spotify app, I...
1001 Views
0 replies
5 likes
PlanPremiumCountry FranceDeviceiPhone XOperating SystemiOS My Question or IssueGood evening,I would like to know why I do not have the new application desing and the old one. And how can I have it?Thank you
Plan Premium Country France Device iPhone X Operating System iOS My Question or Issue Good evening, I would like to know why I do not have the new application desing and...
371 Views
0 replies
0 likes
PlanPremiumCountry USADeviceiPhone XSOperating SystemiOS 12 My Question or Issue I've dealt with excessive battery drain across 4 iOS devices (iPad Mini 3, iPhone 6S, iPhone X, iPhone XS) and have finally gotten the app to consume a normal percentage...
Plan Premium Country USA Device iPhone XS Operating System iOS 12 My Question or Issue I've dealt with excessive battery drain across 4 iOS devices (iPad Mini 3, iPhone 6...
1580 Views
0 replies
1 likes
My Question or IssueSpotify, you have huge bug in your apps (at least the iOS apps, maybe also windows and android?). Shuffle mode does not work at this time. To be more precise; when I'm listening to my playlist in shuffle mode and delete the curren...
My Question or Issue Spotify, you have huge bug in your apps (at least the iOS apps, maybe also windows and android?). Shuffle mode does not work at this time. To be more prec...
596 Views
0 replies
2 likes
PlanFree/PremiumCountry ItalyDeviceiPhone 6sOperating SystemiOS 9.3.4 My Question or Issue I just discovered that i can use my phone as a remote to play spotify music from my PC. All functions are fluid except when you play a new song ( i mean select...
Plan Free/Premium Country Italy Device iPhone 6s Operating System iOS 9.3.4 My Question or Issue I just discovered that i can use my phone as a remote to play spo...
Casual Listener
470 Views
2 replies
0 likes
PlanPremiumCountryUS My Question or Issue Today I tried to open and play my christmas playlist that has slowly been growing over the last 4 years or so. There are ~75 songs on the list. When I opened the playlist, however, almost every one of the son...
Plan Premium Country US My Question or Issue Today I tried to open and play my christmas playlist that has slowly been growing over the last 4 years or so. There are ~75 songs on t...
Regular
647 Views
1 replies
0 likes
PlanPremium Device(iPhone 8+, iPad 9)Operating System(iOS 12) Is it normal for Google Assistant to say “Sorry, I can’t play music on Spotify yet,” when the app is open, but in the background? I’ve been trying to get it to work with my Bose QC35ii hea...
Plan Premium Device (iPhone 8+, iPad 9) Operating System (iOS 12) Is it normal for Google Assistant to say “Sorry, I can’t play music on Spotify yet,” when the app is open, but ...
Regular
1266 Views
1 replies
0 likes
When I go to my playlist of over 1000 songs, then shuffle them, it consistently only plays within the first 50. All of the rest of my songs aren’t even in the queue. This only started happening recently; before it shuffled ALL of the songs without a ...
When I go to my playlist of over 1000 songs, then shuffle them, it consistently only plays within the first 50. All of the rest of my songs aren’t even in the queue. This only started happening recen...
Casual Listener
1718 Views
2 replies
6 likes
PlanPremiumCountryUSA DeviceiPhone XOperating SystemiOS12 My Question or IssueI'm always either playing music on my phone or my laptop, and I like that I'm able to switch between them effortlessly. However, whenever I switch from my phone to my lapto...
Plan Premium Country USA Device iPhone X Operating System iOS12 My Question or Issue I'm always either playing music on my phone or my laptop, and I like that I'm able to swi...
Community Legend
710 Views
1 replies
0 likes
I'm struggling to understand how to properly use your updated ios app. I'm stuck spending my holidays teaching my grandparents how to use Windows 10, and I can't even start to imagine them using Spotify on their phones – even though they have and use...
I'm struggling to understand how to properly use your updated ios app. I'm stuck spending my holidays teaching my grandparents how to use Windows 10, and I can't even start to imagine them using Spot...
Community Legend
605 Views
1 replies
0 likes
PlanPremiumCountryDenmarkDeviceiPad 2018Operating SystemiOS 12.1 My Question or IssueI'm having this issue - Spotify won't open some playlists, Daily Mix lists as the most notable - on my iPad. I can play them from my Samsung Galaxy and desktop Windo...
Plan Premium Country Denmark Device iPad 2018 Operating System iOS 12.1 My Question or Issue I'm having this issue - Spotify won't open some playlists, Daily Mix lists as the most no...
Community Legend
930 Views
1 replies
0 likes
I can’t listen the songs in order. After a song finised spotify keep repeating it. How can i fix it?
I can’t listen the songs in order. After a song finised spotify keep repeating it. How can i fix it?
Community Legend
453 Views
1 replies
0 likes
PlanPremiumCountry RomaniaDeviceiPhone SEOperating SystemiOS 12.1 My Question or Issuehello, why i can’t connect shazam to spotify? and yes i have spotify premium, but the shazam don’t show me streaming spotify, just apple music. and i tried to reins...
Plan Premium Country Romania Device iPhone SE Operating System iOS 12.1 My Question or Issue hello, why i can’t connect shazam to spotify? and yes i have spotify...
Community Legend
1731 Views
1 replies
0 likes
My Question or IssueThe kings of Leon album "youth and young manhood" is currently not appearing on kings of Leon Spotify anymore where it used to be. Keep finding certain artists albums disappearing more often and it's urging me to change to a diffe...
My Question or Issue The kings of Leon album "youth and young manhood" is currently not appearing on kings of Leon Spotify anymore where it used to be. Keep finding certain artists albums di...
Community Legend
840 Views
1 replies
0 likes
PlanPremium TrialCountry Israel DeviceIPhone 7 PlusOperating SystemiOS 12.1 My Question or Issue Hi,I am currently on a premium trial (be going for over 3 weeks now) and I can't see my daily mixI've been listening everyday for the past 3 weeks I reck...
Plan Premium Trial Country Israel Device IPhone 7 Plus Operating System iOS 12.1 My Question or Issue Hi, I am currently on a premium trial (be going for over 3 we...
Community Legend
545 Views
1 replies
0 likes
Hello in new in this plataform but cant downlod Spotify music i dont know why.. the app says you country cant download it.. im from colombia.. and i know here so much people use it.. i try download in a Android And works.. so who is the problem with ...
Hello in new in this plataform but cant downlod Spotify music i dont know why.. the app says you country cant download it.. im from colombia.. and i know here so much people use it.. i...
Community Legend
377 Views
1 replies
0 likes
PlanPremiumCountry USADevice(iPhone 7Operating System(iOS 12.1 (most updated version) My Question or Issue I have a Sonos system and prefer to use the Spotify App instead of the Sonos App for my music. I recently noticed that when I have songs in the...
Plan Premium Country USA Device (iPhone 7 Operating System (iOS 12.1 (most updated version) My Question or Issue I have a Sonos system and prefer to use the Spotify App i...
600 Views
0 replies
0 likes
