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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237509 Views

27 replies

5 likes

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  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118722 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2696 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305482 Views

62 replies

16 likes

  • 305482 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130817 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Weezer song skips

Weezer Perfect Situation skips to the next song at 2:17 every time on every platform Devicewindows desktop and iphoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Weezer Perfect Situation  skips to the next song at 2:17 every time on every platform     Device windows desktop and iphone Operating System (iOS 10, Android Oreo, Wind...

foundmusic

Casual Listener

498 Views

1 replies

1 likes

  • 498 Views
  • 1 replies
  • 1 likes

Next Song Won't Play When Connected to JBL Clip Speaker

PlanPremiumCountryUSA Device(iPhone Operating System(iOS 12.1) My Question or IssueWhen I'm playing songs on shuffle via my iPhone 8 through JBL Clip+ bluetooth speaker the song will stop with 2 or 3 seconds left and will not move to next song. It do...

Casual Listener

Plan Premium Country USA  Device (iPhone 😎 Operating System (iOS 12.1)   My Question or Issue When I'm playing songs on shuffle via my iPhone 8 through JBL Clip+ bluetooth speake...

1151 Views

0 replies

0 likes

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Playlist deleted after update

Good night. After the update this month I lost my playlist called “CLau_Gtz_Ponchirolas”. I don’t see it anymore and I only see other two playlists I have and that I created. I’m really really concerned because this lost playlist has 428 songs. Pleas...

Casual Listener

Good night. After the update this month I lost my playlist called “CLau_Gtz_Ponchirolas”. I don’t see it anymore and I only see other two playlists I have and that I created. I’m really really concer...

ciclograficocg

Casual Listener

1039 Views

4 replies

0 likes

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  • 4 replies
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Let us customize playlists (picture and description) from the app!

We have had the ability to customize playlists like this on the desktop app for a while, but they haven't made the leap to the mobile app. It would be nice to be able to change the picture or rewrite a description on the go, especially since not all ...

Newbie

We have had the ability to customize playlists like this on the desktop app for a while, but they haven't made the leap to the mobile app. It would be nice to be able to change the picture or rewrite...

izzyxmartinez

Regular

654 Views

2 replies

2 likes

  • 654 Views
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  • 2 likes

Solved!! Streaming downloaded music

PlanPremiumCountryItaly DeviceiPad AirOperating SystemiOS 12.1 My Question or IssueHello.I have a premium account and on my iPad I downloaded my favorite playlists to the highest quality. When I play this music from the iPad to the AppleTv via AirPla...

Newbie

Plan Premium Country Italy  Device iPad Air Operating System iOS 12.1   My Question or Issue Hello. I have a premium account and on my iPad I downloaded my favorite playlists to ...

izzyxmartinez

Regular

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

Apple Watch Workout app conflicts with Spotify

PlanPremiumCountry Device(iPhone XS, Apple Watch Series 4)Operating System(iOS 12.1, watchOS 5.1.1) My Question or Issue When I'm using the Spotify app on the Apple Watch, I am no longer prompted to "Record a Workout" if I've been walking for 10+ min...

Newbie

Plan Premium Country   Device (iPhone XS, Apple Watch Series 4) Operating System (iOS 12.1, watchOS 5.1.1)   My Question or Issue  When I'm using the Spotify app on the Apple...

izzyxmartinez

Regular

2203 Views

2 replies

0 likes

Apple Watch
iOS
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iOS 12.1 No sounds

My Question or Issue When using Spotify from my phone...there is no sound even though it says it’s playing. I’ve turned off Bluetooth so it’s not playing somewhere else...when I use Spotify on my computer - headphones (not wireless) it’s fine. Versio...

Casual Listener

My Question or Issue   When using Spotify from my phone...there is no sound even though it says it’s playing. I’ve turned off Bluetooth so it’s not playing somewhere else... when I use Spotif...

d_atd01

Gig Goer

1297 Views

4 replies

0 likes

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  • 4 replies
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App has un-downloaded all previously downloaded music

PlanPremiumCountryunited kingdom My Question or Issuetoday when I tried to open my app. It had logged me out and all of my downloaded playlists and albums had been undownloaded. Ive paid for premium use because I need it for work so how do I stop thi...

Newbie

Plan Premium Country united kingdom      My Question or Issue today when I tried to open my app. It had logged me out and all of my downloaded playlists and albums had been undo...

iustinr

Composer

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
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Device list from home network even when not connected with home WIFI

Hello all, today i experienced an annoying bug regarding the device list on the iOS App. First of all:All apps are updated to the latest version and the local device option is activated, so the device list should only list devices which are in the sa...

Newbie

Hello all,   today i experienced an annoying bug regarding the device list on the iOS App.   First of all: All apps are updated to the latest version and the local device option is act...

d_atd01

Gig Goer

1375 Views

2 replies

0 likes

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Solved!!Superuser Contribution Recently played playlists contain one song

PlanPremiumDeviceiPhone XSOperating SystemiOS 12.1 My Question or IssueCertain playlists/albums in recently played only show one song instead of the whole playlist. It also isn't always a song i've listened to. Is there any fix for this?

Casual Listener

Plan Premium Device iPhone XS Operating System iOS 12.1   My Question or Issue Certain playlists/albums in recently played only show one song instead of the whole playlist. It also isn't...

Amcio

Casual Listener

2435 Views

5 replies

0 likes

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  • 5 replies
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Why are some musics and album can be found in the PC version but not the mobile apps?

PlanFreeCountry Hong KongDeviceiPhone 6s Operating SystemiOS 12 My Question or Issue Some music like the old songs of Mayday before 2003 are able to be found in desktop version of spotify but not in my iPhone playlist.

Newbie

Plan Free Country  Hong Kong Device iPhone 6s  Operating System iOS 12   My Question or Issue  Some music like the old songs of Mayday before 2003 are able to be found i...

377 Views

0 replies

0 likes

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How to make Spotify continue playing in Honda odyssey

Hey guys, first post here! I've been using premium Spotify for a few years and it's been amazing. In my last car, I had a pioneer head unit that I had my iPod touch connected to via USB/iPod integration. When I would play Spotify, then turn the car o...

Casual Listener

Hey guys, first post here! I've been using premium Spotify for a few years and it's been amazing. In my last car, I had a pioneer head unit that I had my iPod touch connected to via USB/iPod integrat...

PigeonXtreme

Composer

3840 Views

3 replies

0 likes

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  • 3 replies
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iPad/iPhone device finding

PlanPremiumCountryUK DeviceiPhone 5S, iPad 4th GebOperating SystemiOS 10 My Question or IssueRecently, my iPad 'More Devices' seems to have been disabled and I cannot locate all the Apple TVs and Spotify Connect devices on my network, only the same 2...

Newbie

Plan Premium Country UK  Device iPhone 5S, iPad 4th Geb Operating System iOS 10  My Question or Issue Recently, my iPad 'More Devices' seems to have been disabled and I cannot loca...

357 Views

0 replies

0 likes

  • 357 Views
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Superuser Contribution Unable to jump to another track

Premium user here. What just changed with Spotify? My laptop is logged into my Spotify account and so is my iPhone. The laptop plays the music through my home system and I control it via the Spotify app on my phone. This has worked perfectly for year...

Casual Listener

Premium user here.   What just changed with Spotify?    My laptop is logged into my Spotify account and so is my iPhone.  The laptop plays the music through my home system and...

Peter

Spotify Legend

946 Views

5 replies

0 likes

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  • 5 replies
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Empty Playlists

PlanPremiumCountryUK DeviceiPhone XROperating System(iOS) My Question or Issue Hi, I've recently changed over my Apple handset from an iPhone 8 to an iphone XR. After signing back in to Spotify (on my new handset), I can see that I have all my playli...

Casual Listener

  Plan Premium Country UK   Device iPhone XR Operating System (iOS)   My Question or Issue   Hi,   I've recently changed over my Apple handset from an iPhone 8...

rstuart_86

Casual Listener

1184 Views

2 replies

0 likes

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  • 2 replies
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Podcast not playing

PlanPremiumCountry United States DeviceiPhone 7Operating SystemiOS My Question or Issue When clicking on the Spitting chiclets podcast, it always pops up that an error has occurred. Trying to listen

Newbie

Plan Premium Country  United States  Device iPhone 7 Operating System iOS    My Question or Issue  When clicking on the Spitting chiclets podcast, it always pops up...

533 Views

0 replies

1 likes

  • 533 Views
  • 0 replies
  • 1 likes

foutmelding 408

Help!Ik kan niet meer inloggen op mijn spotify op mijn mobiel. Hij staat nog ingesteld op Nederland en zou hem moeten over zetten op Bonaire. Dit land kan ik niet aanklikken bij de landen opties. Iemand enig idee wat ik nu kan doen? Thanks!

Newbie

   Help! Ik kan niet meer inloggen op mijn spotify op mijn mobiel. Hij staat nog ingesteld op Nederland en zou hem moeten over zetten op Bonaire. Dit land kan ik niet aanklikken bij de la...

358 Views

0 replies

0 likes

  • 358 Views
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Spotify gear s3 remote mode choose songs

PlanPremiumCountryUSA Devices7 edge and gear s3Operating Systemnougat My Question or IssueI just recently solved an issue with the remote feature with spotify on gear s3 not working which was fixed by downgrading spotify version on my phone. however,...

Newbie

Plan Premium Country USA  Device s7 edge and gear s3 Operating System nougat   My Question or Issue I just recently solved an issue with the remote feature with spotify on gear ...

483 Views

0 replies

0 likes

  • 483 Views
  • 0 replies
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Music is playing alone and switch automatically

Plan : Premium / Country : FR / Device : Iphone 7 / Operating System : iOS 11.4.1 Hello guys, When I start my spotify app, I always have a message about a web player using my account and I can see some music from artists I don't know have being playe...

Newbie

Plan : Premium / Country : FR / Device : Iphone 7 / Operating System : iOS 11.4.1    Hello guys,    When I start my spotify app, I...

1007 Views

0 replies

5 likes

  • 1007 Views
  • 0 replies
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Desing problem

PlanPremiumCountry FranceDeviceiPhone XOperating SystemiOS My Question or IssueGood evening,I would like to know why I do not have the new application desing and the old one. And how can I have it?Thank you

Newbie

Plan Premium Country  France Device iPhone X Operating System iOS    My Question or Issue Good evening, I would like to know why I do not have the new application desing and...

379 Views

0 replies

0 likes

  • 379 Views
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