Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246460 Views

27 replies

5 likes

  • 246460 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131619 Views

119 replies

13 likes

Other
  • 131619 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3334 Views

0 replies

0 likes

iOS
  • 3334 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309925 Views

62 replies

16 likes

  • 309925 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133580 Views

19 replies

38 likes

  • 133580 Views
  • 19 replies
  • 38 likes

shuffle button

PlanPremium -Version 8.4.79.933CountryUnited States DeviceiPhone XROperating System12.1 My Question or Issue Is there a way to keep the shuffle button on? When I hit "shuffle play" on a playlist and I get out the car, bluetooth and the playlist pause...

Gig Goer

Plan Premium -Version 8.4.79.933 Country United States  Device iPhone XR Operating System 12.1   My Question or Issue  Is there a way to keep the shuffle button on? When...

463 Views

0 replies

0 likes

  • 463 Views
  • 0 replies
  • 0 likes

Car Stereo - Which works with Spotify best?

Purchased a Kenwood and that was awful - spotify would lock up. I need advice on best stereo to purchase under $200 for son's truck so he can use bt. He wants a double din touch screen. Thinking pioneer? Help. PlanFamilyCountry Deviceiphone xrOperati...

Newbie

Purchased a Kenwood and that was awful - spotify would lock up.  I need advice on best stereo to purchase under $200 for son's truck so he can use bt.  He wants a double din touch screen.&n...

528 Views

0 replies

0 likes

  • 528 Views
  • 0 replies
  • 0 likes

Playlist stops

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry UKDevice(iPhone XOperating System(iOS 10 My Question or Issue When I select a playlist and click on a song (havin...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country  UK Device (iPhone X Operating System (iOS 10...

643 Views

0 replies

0 likes

  • 643 Views
  • 0 replies
  • 0 likes

adding song to playlist from Daily Mix will disable pause button

PlanPremiumCountryUSADeviceiPhone 6s+Operating SystemiOS 12.1Environmentplaying music to my Sonos Play5 stereo pairProblemfrom Daily Mix, when i add a song to a playlist (whether from the ... button or the toaster button when i heart the song), i can...

Casual Listener

Plan Premium Country USA Device iPhone 6s+ Operating System iOS 12.1 Environment playing music to my Sonos Play5 stereo pair Problem from Daily Mix, when i add a song to a playlist (whethe...

822 Views

0 replies

0 likes

bug
Grayed out
greyed out
Play Button
sonos spotify
UI Bug
  • 822 Views
  • 0 replies
  • 0 likes

Search not working

I use Premium in Canada and my search function hardly ever works. I’m so frustrated that I’m ready to switch to something else, which sucks, because other than this issue, I love Spotify. I’m on an iPhone 7plus. Please don’t suggest reinstalling, as ...

Newbie

I use Premium in Canada and my search function hardly ever works. I’m so frustrated that I’m ready to switch to something else, which sucks, because other than this issue, I love Spotify. I’m on an i...

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

Accidentally 'disliking' song from radio removes that song with no way to bring it back

Especially when the radio was created for that song. PlanPremiumCountry DeviceiPhone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Accidentally 'disliking' song from radio removes that song with no way to bring it back...

Regular

Especially when the radio was created for that song.   Plan Premium Country   Device iPhone X Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Questio...

nitesoul

Regular

1000 Views

2 replies

0 likes

  • 1000 Views
  • 2 replies
  • 0 likes

Solved!! Playlist plays songs not on playlist even though playlist is very long

I have an issue that has recently started. Playlists are playing songs that do not exist in the playlist. I've had this issue when a playlist is too short, but this playlist is super long. I've also had this happen when the playlist is over (all song...

Casual Listener

I have an issue that has recently started.  Playlists are playing songs that do not exist in the playlist.  I've had this issue when a playlist is too short, but this playlist is super long...

246zp-pe6d_o7

Casual Listener

1373 Views

2 replies

0 likes

  • 1373 Views
  • 2 replies
  • 0 likes

Superuser Contribution Recently Played doesn't work in Car Play

Hi, on my iPhone 6, when I tip on "Library", I also see the latest/recently played albums, playlists etc.When I launch Spotify via Car Play in my car, I also see the recently played albums/playlists. Nevertheless, everythime when I choose one of them...

Music Fan

Hi,   on my iPhone 6, when I tip on "Library", I also see the latest/recently played albums, playlists etc. When I launch Spotify via Car Play in my car, I also see the recently played albums...

ochrasy

Music Fan

2504 Views

4 replies

1 likes

Car Play
iOS 10
  • 2504 Views
  • 4 replies
  • 1 likes

PLEASE HELP UNPLAYABLE SONG

PlanPremiumCountry United StatesDeviceiPhone XS MaxOperating SystemiOS 12.1My Question or IssueThere is a specific song i want to play that shows as unplayable but when i touch it to try and play it i get a pop up that says " SONG NOT DOWNLOADED" "If...

Casual Listener

Plan Premium Country  United States Device iPhone XS Max Operating System iOS 12.1 My Question or Issue There is a specific song i want to play that shows as unplayable but when i touch...

bsmith231523

Casual Listener

2893 Views

4 replies

0 likes

  • 2893 Views
  • 4 replies
  • 0 likes

How to reorder songs in created playlist?

I want to reorder songs in my playlist that I already created. After update, I cannot find the way to do it without using spotify on PC so I would like to know how to do with iOS devices. Thanks

Newbie

  I want to reorder songs in my playlist that I already created. After update, I cannot find the way to do it without using spotify on PC so I would like to know how to do with iOS devices. &n...

Loxer

Community Legend

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes

Downloading the app on an Ipod

Ipod 5 runninf 9.3.5 I cant get spotify to download on my old Ipod , which cannot be updated beyond 9.3.5. In the app store it continues to tell me that i need to have IOS 10 downloaded. BUt directly from Spotifys website the IOS i have should bee fi...

Newbie

  Ipod 5 runninf 9.3.5   I cant get spotify to download on my old Ipod , which cannot be updated beyond 9.3.5. In the app store it continues to tell me that i need to have IOS 10 downloa...

Loxer

Community Legend

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play locally produced songs in my own country?

Hiya, I'm on a Family Premium Plan from the Philippines with the following OS: iOS 12.1 (iPhone 6) I'm having a problem accessing music that is produced in my own country. I can access the Playlist, but on Web Player the tracks are grey-ed out... Web...

Newbie

  Hiya, I'm on a Family Premium Plan from the Philippines with the following OS: iOS 12.1 (iPhone 6)    I'm having a problem accessing music that is produced in my own country....

Guido

Spotify Legend

755 Views

1 replies

0 likes

Country music
  • 755 Views
  • 1 replies
  • 0 likes

Superuser Contribution Added songs

Hi, i added loads of songs last night to what I assumed was songs by pressing the + button. However when I went into songs there was only an approx 7 songs of the 50 I had added. Just wondering where these went as I don’t have a favourites of starred...

Newbie

  Hi,  i added loads of songs last night to what I assumed was songs by pressing the + button. However when I went into songs there was only an approx 7 songs of the 50 I had added. Just ...

Guido

Spotify Legend

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sharing Songs on Instagram Story

PlanPremiumCountry TurkeyDeviceiPhone 7Operating SystemiOS 12.0.1 My Question or Issue Spotify directs me to the Instagram page to log in when I try to share a song on Instastory. Even though I try to log in several times I can’t share a song. My Ins...

Casual Listener

  Plan Premium Country  Turkey Device iPhone 7 Operating System iOS 12.0.1   My Question or Issue  Spotify directs me to the Instagram page to log in when I try to shar...

merveakcca

Casual Listener

4132 Views

7 replies

2 likes

Instagram
Instagram Stories
Share crash
sharing songs
Spotify
  • 4132 Views
  • 7 replies
  • 2 likes

a problem with artist library layout

PlanPremiumCountry italy, ModenaDeviceiPhone xOperating SystemiOS 12... My Question or Issue Hi, i would know if also your ios artist library not order the contents by album but by songs (are order in little clear way, because an user can't understan...

Newbie

Plan Premium Country  italy, Modena Device iPhone x Operating System iOS 12...   My Question or Issue  Hi, i would know if also your ios artist library not order the con...

566 Views

0 replies

0 likes

  • 566 Views
  • 0 replies
  • 0 likes

Free spotify upgraded to premuim. Shazam songs still be saved to free account

iPhone: Had free Spotify account with albums and songs. Upgraded to premium and when I look to save Shazam to premium Spotify it's saving to old free subscription account. If I open Spotify on phone through the Spotify app, the new premium account is...

Newbie

iPhone: Had free Spotify account with albums and songs. Upgraded to premium and when I look to save Shazam to premium Spotify it's saving to old free subscription account.  If I open Spotify&nb...

1729 Views

0 replies

0 likes

  • 1729 Views
  • 0 replies
  • 0 likes

Radio missing from Spotify premium

PlanPremiumCountry Australia Device(iPhone X ios 12.0.1 My Question or Issue I have Spotify premium and the radio function has gone. I know it’s missing from the free version. But the support site says it is available for premium Is is there a way to...

Casual Listener

Plan Premium Country  Australia  Device (iPhone X   ios 12.0.1   My Question or Issue  I have Spotify premium and the radio function has gone. I know it’s missing f...

bkuner

Casual Listener

4020 Views

5 replies

1 likes

  • 4020 Views
  • 5 replies
  • 1 likes

Carplay: Unable to connect to (null)

PlanPremiumCountry DenmarkDevice(iphone6 )Operating System(version 12.1) My Question or IssueHi,In connection with Airplay, I am now getting the error "unable to connect to (null)" on the car's displayAlso, the user interface has changed. The menu ha...

Visitor

  Plan Premium Country  Denmark Device (iphone6 ) Operating System (version 12.1)   My Question or Issue Hi, In connection with Airplay, I am now getting the error "unable ...

1092 Views

0 replies

1 likes

  • 1092 Views
  • 0 replies
  • 1 likes

Unable to Find a Clear Queue on my iPhone

PlanFree/CountryUnited StatesDeviceiPhone XOperating SystemiOS 12.1 My Question or IssueThe issue I’ve been experiencing is that on my iPhone, I have not been able to find where I can clear my queue. I’ve searched everywhere online, but many sites an...

Newbie

Plan Free/ Country United States Device iPhone X Operating System iOS 12.1   My Question or Issue The issue I’ve been experiencing is that on my iPhone, I have not been able to find w...

tag654

Newbie

901 Views

3 replies

0 likes

  • 901 Views
  • 3 replies
  • 0 likes

Help w Apple CarPlay

My Question or Issuewhen I connect my phone to CarPlay my wife’s account shows up in the app even when her phone is no where near the Jeep. It will play the song playing on my device but i can’t see my playlists. I only see hers. We each have our own...

Newbie

My Question or Issue when I connect my phone to CarPlay my wife’s account shows up in the app even when her phone is no where near the Jeep.  It will play the song playing on my device but i ca...

488 Views

0 replies

0 likes

  • 488 Views
  • 0 replies
  • 0 likes