Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

227930 Views

53 replies

13 likes

  • 227930 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

152333 Views

507 replies

108 likes

  • 152333 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106522 Views

19 replies

38 likes

  • 106522 Views
  • 19 replies
  • 38 likes

Solved!! Download limit problem does not match with Spotify Information

PlanPremiumCountry ArgentinaDevice(iPhone 6Operating System(iOS 11) My Question or Issue Today Spotify noticed me that I ve reached the arbitrary download limit.However, if you see the capture attached, it indicate that I ve more available space for ...

Music Fan

Plan Premium Country  Argentina Device (iPhone 6 Operating System (iOS 11)   My Question or Issue  Today Spotify noticed me that I ve reached the arbitrary download limit. H...

Loxer

Community Legend

3299 Views

5 replies

0 likes

Counter
Download limit
Song information
  • 3299 Views
  • 5 replies
  • 0 likes

local files offline

i got a question if my spofity premium runs out and the downloaded local file songs which i downloaded to my iphone playlist to play offline would they go aswell and i won't be able to play them without spotify premium or i need premium to play songs...

Newbie

i got a question if my spofity premium runs out and the downloaded local file songs which i downloaded to my iphone playlist to play offline would they go aswell and i won't be able to play them with...

Loxer

Community Legend

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Unable to download entire playlists for offline use.

I'm using Spotify Premium on an old 8GB iPod Touch.I have no other offline devices (as confirmed by checking my Spotify account). I have only one playlist I'd like to download, which contains 388 songs, yet every time I try to download it for offline...

Newbie

I'm using Spotify Premium on an old 8GB iPod Touch. I have no other offline devices (as confirmed by checking my Spotify account). I have only one playlist I'd like to download, which contains 388...

Loxer

Community Legend

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

Solved!! Spotify freezing on startup iPhone 7

PlanPremiumCountry USADeviceiPhone 7,Operating SystemiOS 11.4.1 My Question or Issue Every time I start the app, it is freezing after flashing dots while it is loading something. The display shows the "Home" page, but buttons do not work. I cannot cl...

Casual Listener

Plan Premium Country  USA Device iPhone 7, Operating System iOS 11.4.1   My Question or Issue  Every time I start the app, it is freezing after flashing dots while it is load...

Loxer

Community Legend

2625 Views

4 replies

0 likes

  • 2625 Views
  • 4 replies
  • 0 likes

How do you choose a specific song from a playlist in the iPhone app?

PlanFreeCountryUSA DeviceiPhone 8Operating SystemiOS 10 My Question or IssueHow do you choose a specific song from a playlist in the iPhone app?

Newbie

Plan Free Country USA   Device iPhone 8 Operating System iOS 10   My Question or Issue How do you choose a specific song from a playlist in the iPhone app?  

Loxer

Community Legend

2265 Views

1 replies

0 likes

  • 2265 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Now Playing" not updating in queue

The queue (i.e. the screen accessed by clicking the little button in the top-right of the player window) isn’t updating on iOS as songs are played or skipped. The same song is listed under the “Now Playing” heading indefinitely — or until I either ex...

Visitor

The queue (i.e. the screen accessed by clicking the little button in the top-right of the player window) isn’t updating on iOS as songs are played or skipped.   The same song is listed under...

cfarrell1898

Regular

1785 Views

9 replies

0 likes

  • 1785 Views
  • 9 replies
  • 0 likes

Sorting songs by artist

PlanPremiumCountryTurkeyDeviceiPhone XOperating SystemiOS 11.4.1 Hi there, I was creating a playlist from my songs on my desktop and wanted to continue from my phone. When i wanted to get back to where i left off, i needed to change the sorting of my...

Casual Listener

Plan Premium Country Turkey Device iPhone X Operating System iOS 11.4.1   Hi there,   I was creating a playlist from my songs on my desktop and wanted to continue from my phone. ...

Loxer

Community Legend

709 Views

1 replies

0 likes

ios app
iphone
Sorting Songs
  • 709 Views
  • 1 replies
  • 0 likes

I can't see the songs my friends are adding in my collaborative Playlist

PlanPremiumDevice(iPhone 7 and Macbook Pro late 2016)Operating System(iOS 10) My Question or Issue I have created a collaborative playlist and it seems that everybody can add and see the songs but not me. It also seems that it depends on the version ...

Casual Listener

  Plan Premium Device (iPhone 7 and Macbook Pro late 2016) Operating System (iOS 10)   My Question or Issue   I have created a collaborative playlist and it seems that everyb...

adelmoral

Casual Listener

4379 Views

6 replies

0 likes

  • 4379 Views
  • 6 replies
  • 0 likes

Local Files Won't Sync to iPhone

Hey there, I have been having issues with syncing local files onto my iPhone. I have tried absolutely everything, and have scoured these boards for an answer. No matter what I do when I open a playlist containing only local files on my iPhone 7 I get...

Casual Listener

     Hey there, I have been having issues with syncing local files onto my iPhone. I have tried absolutely everything, and have scoured these boards for an answer. No matter what I d...

AyloTV

Casual Listener

1792 Views

7 replies

0 likes

  • 1792 Views
  • 7 replies
  • 0 likes

Deleting songs

My Question or Issue I would like to have it so you can delete songs from your phone on Spotify while im searching on my playlist

Casual Listener

My Question or Issue  I would like to have it so you can delete songs from your phone on Spotify while im searching on my playlist 

user-removed

Not applicable

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

CarPlay limiting lists to 200 items

This seems to be a wide-spread issue that had been report by hundreds of people within your community without any action or response from Spotify. While usong spotify with CarPlay (which is equipt in most new cars), all lists (artist list, song list,...

Newbie

This seems to be a wide-spread issue that had been report by hundreds of people within your community without any action or response from Spotify.    While usong spotify with CarPlay (whi...

im4tcf-4f_i1

Casual Listener

3168 Views

2 replies

10 likes

  • 3168 Views
  • 2 replies
  • 10 likes

Spotify in ios 3

I'm using spotify on a 1st gen iPod touch running ios 3.1.2 (not jailbroken) and it sortof works (a little buggy) but my already existing playlists aren't showing up, however I can still create new ones but they only exist on my iPod then. Is there a...

Newbie

I'm using spotify on a 1st gen iPod touch running ios 3.1.2 (not jailbroken) and it sortof works (a little buggy) but my already existing playlists aren't showing up, however I can still create new o...

Billy-J

Spotify Star

688 Views

1 replies

0 likes

  • 688 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queues are cleared when I reopen the app

Hey all, I have an iPhone and the way I typically listen and discover music is by making a queue (which can sometimes get to 99+ songs). However, I’ve had an ongoing issue where when I return to the app after a few hours, or let’s say when I wake up,...

Casual Listener

Hey all,   I have an iPhone and the way I typically listen and discover music is by making a queue (which can sometimes get to 99+ songs). However, I’ve had an ongoing issue where when I retur...

Peter

Spotify Legend

1062 Views

1 replies

0 likes

IOS 11
Ongoing Issues
Queue bug
queue list
  • 1062 Views
  • 1 replies
  • 0 likes

Song search has a error

PlanFree/PremiumiOS song search in library is not propper. Does not find an artist “n’to” if i type it like that. Check the prints screen: Country Device(Operating System(iOS My Question or Issue

Regular

Plan Free/Premium iOS song search in library is not propper. Does not find an artist “n’to” if i type it like that. Check the prints screen:       Country   Device ( Ope...

2XXL

Regular

536 Views

2 replies

0 likes

  • 536 Views
  • 2 replies
  • 0 likes

Google Assistant on iPhone - Won't play playlists or albums

When I ask Google Assistant to play an album by an artist or even just "Play some Kings of Leon" it will open Spotify at the correct page then just sit there an do nothing. Plan - PremiumCountry - UK Device - iPhone X with Bose Quiet Comfort 2Operati...

Regular

  When I ask Google Assistant to play an album by an artist or even just "Play some Kings of Leon" it will open Spotify at the correct page then just sit there an do nothing.     &...

tompz1

Regular

970 Views

2 replies

0 likes

  • 970 Views
  • 2 replies
  • 0 likes

I’m getting spammed by ads even with 30 min of ad free music

After I watch the 30 min of ad free music ad the next thing I get is another ad then if I restart the app it says tap for 30 min of ad free music so I tap it then after that ad another ad comes up then after that ad I get tap for 30 min of ad free mu...

Newbie

After I watch the 30 min of ad free music ad the next thing I get is another ad then if I restart the app it says tap for 30 min of ad free music so I tap it then after that ad another ad comes up th...

Loxer

Community Legend

1063 Views

1 replies

0 likes

iOS
  • 1063 Views
  • 1 replies
  • 0 likes

Spotify beta iOS not accessible

I’ve requestested to enter in spotify beta testing just 2 months ago. Actually i’ve changed phone and i can’t install the beta anymore.As you can see in the screenshot PlanPremiumCountryItaly DeviceiPhone 7 PlusOperating System(iOS 10, Android Oreo, ...

Newbie

I’ve requestested to enter in spotify beta testing just 2 months ago. Actually i’ve changed phone and i can’t install the beta anymore. As you can see in the screenshot   Plan Premium C...

Loxer

Community Legend

1475 Views

1 replies

0 likes

SpotifyBETA iOS
  • 1475 Views
  • 1 replies
  • 0 likes

"Spotify" ist offline obwohl Internetverbindung besteht

PlanPremiumCountry DeviceiPhone 6sOperating SystemiOS 11.4.1 My Question or Issue Sobald ich das WLAN auf meinem iPhone ausschalte bzw. unterwegs bin und eine Internetverbindung habe, wechselt Spotify in den offline Modus, also mir wird angezeigt "Sp...

Newbie

Plan Premium Country   Device iPhone 6s Operating System iOS 11.4.1   My Question or Issue  Sobald ich das WLAN auf meinem iPhone ausschalte bzw. unterwegs bin und eine Inter...

musicajet

Composer

16576 Views

1 replies

3 likes

  • 16576 Views
  • 1 replies
  • 3 likes

New update

PlanStudent planCountryUSADeviceIphone6Operating SystemIOS 11 My Question or IssueSo, I updated spotify the other day, all it said was bug fixes, and something about cast devices. It did not say anything about layout changes or playlist/queue changes...

Newbie

Plan Student plan Country USA Device Iphone6 Operating System IOS 11   My Question or Issue So, I updated spotify the other day, all it said was bug fixes, and something about cast dev...

Loxer

Community Legend

845 Views

1 replies

1 likes

  • 845 Views
  • 1 replies
  • 1 likes

Superuser Contribution No use of mobile network - Spotify is always "offline" - annoying

PlanPremiumCountry GermanyDeviceiPhone 7Operating SystemiOS 11 My Question or Issue Thousands of posts to this issue here since 6 years - no suggested solution works! PLEASE can someone from Spotify look after that issue? It is quite annoying!!! Don'...

Newbie

Plan Premium Country  Germany Device iPhone 7 Operating System iOS 11   My Question or Issue  Thousands of posts to this issue here since 6 years - no suggested solution work...

Peter

Spotify Legend

750 Views

1 replies

0 likes

always offline
  • 750 Views
  • 1 replies
  • 0 likes