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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242253 Views

27 replies

5 likes

  • 242253 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

125167 Views

119 replies

13 likes

Other
  • 125167 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2992 Views

0 replies

0 likes

iOS
  • 2992 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307780 Views

62 replies

16 likes

  • 307780 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132058 Views

19 replies

38 likes

  • 132058 Views
  • 19 replies
  • 38 likes

iOS Battery Life and 320Kbps Audio

PlanPremiumCountry USADeviceiPhone XSOperating SystemiOS 12 My Question or Issue I've dealt with excessive battery drain across 4 iOS devices (iPad Mini 3, iPhone 6S, iPhone X, iPhone XS) and have finally gotten the app to consume a normal percentage...

Newbie

Plan Premium Country  USA Device iPhone XS Operating System iOS 12   My Question or Issue  I've dealt with excessive battery drain across 4 iOS devices (iPad Mini 3, iPhone 6...

1627 Views

0 replies

1 likes

battery drain
iOS
music quality
  • 1627 Views
  • 0 replies
  • 1 likes

Huge issue with shuffle play. Spotify please fix it soon!

My Question or IssueSpotify, you have huge bug in your apps (at least the iOS apps, maybe also windows and android?). Shuffle mode does not work at this time. To be more precise; when I'm listening to my playlist in shuffle mode and delete the curren...

Regular

    My Question or Issue Spotify, you have huge bug in your apps (at least the iOS apps, maybe also windows and android?). Shuffle mode does not work at this time.  To be more prec...

601 Views

0 replies

2 likes

  • 601 Views
  • 0 replies
  • 2 likes

Playing a new song with at least a song in queue bug

PlanFree/PremiumCountry ItalyDeviceiPhone 6sOperating SystemiOS 9.3.4 My Question or Issue I just discovered that i can use my phone as a remote to play spotify music from my PC. All functions are fluid except when you play a new song ( i mean select...

Casual Listener

  Plan Free/Premium Country  Italy Device iPhone 6s Operating System iOS 9.3.4   My Question or Issue  I just discovered that i can use my phone as a remote to play spo...

dekomori

Casual Listener

477 Views

2 replies

0 likes

  • 477 Views
  • 2 replies
  • 0 likes

Grayed out songs that are still available on spotify

PlanPremiumCountryUS My Question or Issue Today I tried to open and play my christmas playlist that has slowly been growing over the last 4 years or so. There are ~75 songs on the list. When I opened the playlist, however, almost every one of the son...

Casual Listener

Plan Premium Country US   My Question or Issue  Today I tried to open and play my christmas playlist that has slowly been growing over the last 4 years or so. There are ~75 songs on t...

ZevSupport

Regular

656 Views

1 replies

0 likes

  • 656 Views
  • 1 replies
  • 0 likes

Google Assistant on iOS: “Sorry, I can’t play music on Spotify yet”

PlanPremium Device(iPhone 8+, iPad 9)Operating System(iOS 12) Is it normal for Google Assistant to say “Sorry, I can’t play music on Spotify yet,” when the app is open, but in the background? I’ve been trying to get it to work with my Bose QC35ii hea...

Newbie

Plan Premium   Device (iPhone 8+, iPad 9) Operating System (iOS 12)   Is it normal for Google Assistant to say “Sorry, I can’t play music on Spotify yet,” when the app is open, but ...

ZevSupport

Regular

1280 Views

1 replies

0 likes

  • 1280 Views
  • 1 replies
  • 0 likes

Shuffle play not working

When I go to my playlist of over 1000 songs, then shuffle them, it consistently only plays within the first 50. All of the rest of my songs aren’t even in the queue. This only started happening recently; before it shuffled ALL of the songs without a ...

Newbie

When I go to my playlist of over 1000 songs, then shuffle them, it consistently only plays within the first 50. All of the rest of my songs aren’t even in the queue. This only started happening recen...

yourbigbonez

Casual Listener

1734 Views

2 replies

6 likes

Download mode doesn't work
Download Playlists
download queue
queue
queue error
Queue of Playlists
Shuffle Algorithm
shuffle all
shuffle error
Shuffle Function
shuffle issue
Shuffle not working
Shuffle play
Shuffle Playlist
  • 1734 Views
  • 2 replies
  • 6 likes

Is it possible to stop Spotify from raising my volume?

PlanPremiumCountryUSA DeviceiPhone XOperating SystemiOS12 My Question or IssueI'm always either playing music on my phone or my laptop, and I like that I'm able to switch between them effortlessly. However, whenever I switch from my phone to my lapto...

Newbie

Plan Premium Country USA   Device iPhone X Operating System iOS12   My Question or Issue I'm always either playing music on my phone or my laptop, and I like that I'm able to swi...

Loxer

Community Legend

717 Views

1 replies

0 likes

  • 717 Views
  • 1 replies
  • 0 likes

User Experience Woes in iOS app (November 2018 – current)

I'm struggling to understand how to properly use your updated ios app. I'm stuck spending my holidays teaching my grandparents how to use Windows 10, and I can't even start to imagine them using Spotify on their phones – even though they have and use...

Regular

I'm struggling to understand how to properly use your updated ios app. I'm stuck spending my holidays teaching my grandparents how to use Windows 10, and I can't even start to imagine them using Spot...

Loxer

Community Legend

616 Views

1 replies

0 likes

  • 616 Views
  • 1 replies
  • 0 likes

Spotify can't open this type of link on this device

PlanPremiumCountryDenmarkDeviceiPad 2018Operating SystemiOS 12.1 My Question or IssueI'm having this issue - Spotify won't open some playlists, Daily Mix lists as the most notable - on my iPad. I can play them from my Samsung Galaxy and desktop Windo...

Newbie

Plan Premium Country Denmark Device iPad 2018 Operating System iOS 12.1   My Question or Issue I'm having this issue - Spotify won't open some playlists, Daily Mix lists as the most no...

Loxer

Community Legend

951 Views

1 replies

0 likes

  • 951 Views
  • 1 replies
  • 0 likes

In Order Music

I can’t listen the songs in order. After a song finised spotify keep repeating it. How can i fix it?

Newbie

   I can’t listen the songs in order. After a song finised spotify keep repeating it. How can i fix it?

Loxer

Community Legend

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

shazam to spotify doesn’t work

PlanPremiumCountry RomaniaDeviceiPhone SEOperating SystemiOS 12.1 My Question or Issuehello, why i can’t connect shazam to spotify? and yes i have spotify premium, but the shazam don’t show me streaming spotify, just apple music. and i tried to reins...

Newbie

  Plan Premium Country  Romania Device iPhone SE Operating System iOS 12.1   My Question or Issue hello, why i can’t connect shazam to spotify?  and yes i have spotify...

Loxer

Community Legend

1744 Views

1 replies

0 likes

  • 1744 Views
  • 1 replies
  • 0 likes

Missing albums that were once available before.

My Question or IssueThe kings of Leon album "youth and young manhood" is currently not appearing on kings of Leon Spotify anymore where it used to be. Keep finding certain artists albums disappearing more often and it's urging me to change to a diffe...

Casual Listener

  My Question or Issue The kings of Leon album "youth and young manhood" is currently not appearing on kings of Leon Spotify anymore where it used to be. Keep finding certain artists albums di...

Loxer

Community Legend

853 Views

1 replies

0 likes

  • 853 Views
  • 1 replies
  • 0 likes

No Daliy Mix playlists

PlanPremium TrialCountry Israel DeviceIPhone 7 PlusOperating SystemiOS 12.1 My Question or Issue Hi,I am currently on a premium trial (be going for over 3 weeks now) and I can't see my daily mixI've been listening everyday for the past 3 weeks I reck...

Newbie

Plan Premium Trial Country  Israel  Device IPhone 7 Plus Operating System iOS 12.1   My Question or Issue  Hi, I am currently on a premium trial (be going for over 3 we...

Loxer

Community Legend

555 Views

1 replies

0 likes

Daily Mixes
  • 555 Views
  • 1 replies
  • 0 likes

Cant download the app

Hello in new in this plataform but cant downlod Spotify music i dont know why.. the app says you country cant download it.. im from colombia.. and i know here so much people use it.. i try download in a Android And works.. so who is the problem with ...

Visitor

Hello in new in this plataform but cant downlod Spotify music i dont know why..    the app says you country cant download it.. im from colombia.. and i know here so much people use it.. i...

Loxer

Community Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

New Sonos Queue Issue w/ Spotify App

PlanPremiumCountry USADevice(iPhone 7Operating System(iOS 12.1 (most updated version) My Question or Issue I have a Sonos system and prefer to use the Spotify App instead of the Sonos App for my music. I recently noticed that when I have songs in the...

Casual Listener

Plan Premium Country  USA Device (iPhone 7 Operating System (iOS 12.1 (most updated version)   My Question or Issue  I have a Sonos system and prefer to use the Spotify App i...

612 Views

0 replies

0 likes

Sonos Queue Issue
  • 612 Views
  • 0 replies
  • 0 likes

Listening on another device

PlanPremiumCountry Canada DeviceBlackberry keyoneOperating System(iOS 10 My Question or IssueI listen to Spotify on my phone or iPad and often listen through Bluetooth on my tv. When looking at “devices available” now, it gives me Google Cast instead...

Regular

Plan Premium Country Canada    Device Blackberry keyone Operating System (iOS 10   My Question or Issue I listen to Spotify on my phone or iPad and often listen through Bluet...

Toblerone17

Regular

2466 Views

9 replies

0 likes

  • 2466 Views
  • 9 replies
  • 0 likes

Voice search

Spotify premium on IOS 12.1 I read on spotify's webpage that you can now use voice search on premium. However i'm not getting the icon up to tap to do a voice search, what am i missing?

Regular

Spotify premium on IOS 12.1   I read on spotify's webpage that you can now use voice search on premium. However i'm not getting the icon up to tap to do a voice search, what am i missing?

Narny

Regular

5234 Views

11 replies

0 likes

  • 5234 Views
  • 11 replies
  • 0 likes

Won’t let me search for music

PlanPremiumCountry USADeviceiPhone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello. Today I noticed that my spotify's search feature no longer works. I am a premium user and ordinarily can search and choose whichev...

Casual Listener

Plan Premium Country  USA Device iPhone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Hello. Today I noticed that my spotify's searc...

Grisley

Newbie

1229 Views

2 replies

1 likes

  • 1229 Views
  • 2 replies
  • 1 likes

can't disable shuffle on playlist

PlanFree/PremiumCountry Device(Operating System  My Question or Issue 

Casual Listener

Plan Free/Premium Country   Device (Operating System     My Question or Issue  

drd39

Casual Listener

2280 Views

6 replies

0 likes

  • 2280 Views
  • 6 replies
  • 0 likes