Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
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Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
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Plan Free/Premium Country Device (iPadPro Operating System (iOS 10, My Question or Issue I have chosen to download the songs in Discoverer Weekly and Radar Release...
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Plan Free Country United States Device iPhone 8 plus Operating System iOS 12 My Question or Issue Whenever I play a video on instagram or watch someone’s story on...
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PlanPremiumCountryGermanyDeviceiPhone XOperating SystemiOS 11.3.1 My Question or IssueI am not able to download any offline tracks any more. I tried to reinstall Spotify on my phone and PC. I tried to do it with WLAN, LAN and USB. Nothing seems to wo...
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Plan Premium Country Germany Device iPhone X Operating System iOS 11.3.1 My Question or Issue I am not able to download any offline tracks any more. I tried to reinstall Spotify on my ...
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Spotify stops playing after the ad. Have to close the app and restart it. It’s like it freezes after the ad. Keeps happening every 20 minutes or so. I removed and reinstalled the app from Apps store. Still does the same thing. PlanFree Country UKDevi...
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Spotify stops playing after the ad. Have to close the app and restart it. It’s like it freezes after the ad. Keeps happening every 20 minutes or so. I removed and reinstalled the app from Apps store....
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PlanFreeCountry UKDeviceiPhone XSOperating SystemiOS12 My Question or Issue When clicking on 'my library', it used to be possible to select 'Songs' and then select 'shuffle all'. However, in the current version, when clicking on 'my library', the onl...
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Plan Free Country UK Device iPhone XS Operating System iOS12 My Question or Issue When clicking on 'my library', it used to be possible to select 'Songs' and then select ...
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Plan PremiumCountry USA iPhone 7 For the last day, my "connect to a device" feature has been stuck on an instructional menu with a big "got it" button at the bottom. But every time I click "got it", it just returns me to the instructional menu so I c...
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Plan Premium Country USA iPhone 7 For the last day, my "connect to a device" feature has been stuck on an instructional menu with a big "got it" button at the bottom. Bu...
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Hello the daily mix feature ceased to function yesterday.I see all six mixes ,but as soon as i pick one , the phone says "spotify can not open this type of link on this unit" something like that (translated from swedish) it has been working for all t...
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Hello the daily mix feature ceased to function yesterday. I see all six mixes ,but as soon as i pick one , the phone says "spotify can not open this type of link on this unit" something like that (t...
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I can’t see any vertical videos anymore? PlanPremiumCountryGermanyDeviceiPhone 6sOperating SystemiOS 12.1 My Question or Issue
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I can’t see any vertical videos anymore? Plan Premium Country Germany Device iPhone 6s Operating System iOS 12.1 My Question or Issue
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6094 Views
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The genius facts on Spotify flash WAY TOO QUICKLY for anyone to make sense of them. Seriously. I DARE YOU AND YOUR STAFF to read Mrs Robinson on Spotify. wth
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The genius facts on Spotify flash WAY TOO QUICKLY for anyone to make sense of them. Seriously. I DARE YOU AND YOUR STAFF to read Mrs Robinson on Spotify. wth
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PlanPremiumCountry NetherlandsDeviceiPhone 7Operating SystemLatest iOs My Question or Issue Hi!When I open my downloaded playlist (either in online or offline mode) I sometimes see songs which I don't add myself (I have no family plan) being added to...
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Plan Premium Country Netherlands Device iPhone 7 Operating System Latest iOs My Question or Issue Hi! When I open my downloaded playlist (either in online or offline mod...
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573 Views
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PlanPremiumCountry The NetherlandsDeviceiPhone 6sOperating SystemiOS 12 My Question or Issue I updated the app to the latest version (8.4.77) and now my whole queue function seems to be broken. If I add a song to my queue it will play but it’s like a...
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Plan Premium Country The Netherlands Device iPhone 6s Operating System iOS 12 My Question or Issue I updated the app to the latest version (8.4.77) and now my whole queue...
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701 Views
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PlanPremiumCountryUnited States Device(iPhone Operating System(iOS 12) My Question or IssueAlright, so I'd really like to get an answer as to why when I copy and send a song link to another iPhone user via iMessage, that when the receiver of the iMes...
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Plan Premium Country United States Device (iPhone 😎 Operating System (iOS 12) My Question or Issue Alright, so I'd really like to get an answer as to why when I copy and sen...
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PlanPremiumCountry PolandDeviceiphone 6sOperating Systemios12.0 My Question or Issue I’ve been wondering if push notifications are broken in general or it’s just my phone’s issue. I mean there is like a full page of settings for that i as i’ve been u...
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Plan Premium Country Poland Device iphone 6s Operating System ios12.0 My Question or Issue I’ve been wondering if push notifications are broken in general or it’s just my...
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The new interface on an iPhone SE is barely usable: text is truncated all over the interface. Also, spacing is weird and unintuitive. This happens when setting language in french or english. See attached pictures for details PlanPremiumCountry Canada...
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The new interface on an iPhone SE is barely usable: text is truncated all over the interface. Also, spacing is weird and unintuitive. This happens when setting language in french or...
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400 Views
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PlanPremiumCountryCANADA DeviceiPhone XOperating SystemiOS latest version My Question or IssueMake Queue Accessible from the Home Screen so that we can see what's queued. There's no way to access the queue without playing something first which is ann...
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Plan Premium Country CANADA Device iPhone X Operating System iOS latest version My Question or Issue Make Queue Accessible from the Home Screen so that we can see what's ...
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So, I found an old post about this same issue that was created over 5 months ago with no resolution, so I'm bringing it back up. Why has this not been fixed yet? Issue: The iOS spotify app is showing my "Favorite Songs" as empty, however, when I use ...
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So, I found an old post about this same issue that was created over 5 months ago with no resolution, so I'm bringing it back up. Why has this not been fixed yet? Issue: The iOS spotify app i...
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1412 Views
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PlanPremiumCountryFranceDeviceIphone 6sOperating SystemiOS12 My Question or IssueA chunk of song suggestions I get is in French or from French artists, which I generally hate. If I live in France, it doesn't mean I am going to like the songs from Fre...
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Plan Premium Country France Device Iphone 6s Operating System iOS12 My Question or Issue A chunk of song suggestions I get is in French or from French artists, which I generally hate. ...
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when I try to change the order of songs the one I chose to play next to play will work but then I goes right back to playing what it would have played before even if I moved something infront of it. It also says at the top that it’s playing them same...
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when I try to change the order of songs the one I chose to play next to play will work but then I goes right back to playing what it would have played before even if I moved something infront of it. ...
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I cannot login to Spotify on my iPhone using Facebook knowing that I have my facebooks login info.PlanPremium plan just endedCountry USADeviceiPhone 10Operating SystemiOS 12
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PlanPremiumCountrysweden DeviceiPhone 8/Apple CarPlay Operating System(iOS My Question or Issue Every time I start Spotify through CarPlay the warning comes “don’t drive while using Spotify” pops up. I get it why, but please let me answer the questio...
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Plan Premium Country sweden Device iPhone 8/Apple CarPlay Operating System (iOS My Question or Issue Every time I start Spotify through CarPlay the warnin...
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