Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28594 Views

40 replies

9 likes

  • 28594 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93462 Views

115 replies

12 likes

Other
  • 93462 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

925 Views

0 replies

0 likes

iOS
  • 925 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293120 Views

60 replies

15 likes

  • 293120 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123389 Views

19 replies

38 likes

  • 123389 Views
  • 19 replies
  • 38 likes

Play randomic from search does not work

After typing a search (for instance, Nancy Sinatra), the songa returned do not play. Either it changes to different singers, or it stops if I push next song. I am a Premium user in Brazil. Iphone 6. IOs 12.1. Telmo

Casual Listener

After typing a search (for instance, Nancy Sinatra), the songa returned do not play. Either it changes to different singers, or it stops if I push next song.   I am a Premium user in Brazil. I...

ardacebi

Composer

758 Views

3 replies

0 likes

  • 758 Views
  • 3 replies
  • 0 likes

Solved!! control echo with iPhone on family plan

Planfamily plan - consideringCountry USADeviceecho dot and iphone 10 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue(1) under a premium membership, i can control my echo dots via the iphone application. under a family pla...

Casual Listener

Plan family plan - considering Country  USA Device echo dot and iphone 10   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue (1) under a ...

deanhl

Casual Listener

773 Views

2 replies

0 likes

  • 773 Views
  • 2 replies
  • 0 likes

Superuser Contribution Jumps to radio when selecting ‘see all songs’

PlanPremiumCountry NorwayDeviceiPhone SEOperating SystemiOS 12.0.1. My Question or Issue I have used the Search function for a band name and then selected ‘see all songs’ to play their songs in an (almost) decreasing order based on popularity.I haven...

Casual Listener

Plan Premium Country  Norway Device iPhone SE Operating System iOS 12.0.1.   My Question or Issue  I have used the Search function for a band name and then selected ‘see all ...

darkns

Regular

1398 Views

5 replies

1 likes

  • 1398 Views
  • 5 replies
  • 1 likes

Solved!! App not available for iPad2

Plan PremiumCountry UK Device iPad2Operating System iOS9 Although the "System requirements" page shows support for the iPad2, when I try to download the app I get a message telling me to update to iOS10 or above. The latest update for the iPad2 is iO...

Casual Listener

Plan Premium Country UK  Device iPad2 Operating System iOS9    Although the "System requirements" page shows support for the iPad2, when I try to download the app I get a mes...

HPaul

Casual Listener

15166 Views

3 replies

1 likes

  • 15166 Views
  • 3 replies
  • 1 likes

Solved!! Browse and Radio icons disapeared from the app on IPhone xr

PlanOnly Home, Search and Your Library icons. Browse and radio are nowhere to be found! PremiumCountry UKDevice(iPhone xr)Operating System(iOS 12.) My Question or Issue

Casual Listener

Plan Only Home, Search and Your Library icons. Browse and radio are nowhere to be found!   Premium Country  UK Device (iPhone xr) Operating System (iOS 12.)   My Question...

Nairiboo

Newbie

2022 Views

4 replies

0 likes

  • 2022 Views
  • 4 replies
  • 0 likes

Songs wont play

So before I was able to play these songs in my phone and now I can’t they won’t work used to just let me play them it I wasn’t on WiFi now it won’t play at all none of the songs will and I don’t know why if I could have some help that would be nice. ...

Casual Listener

So before I was able to play these songs in my phone and now I can’t they won’t work used to just let me play them it I wasn’t on WiFi now it won’t play at all none of the songs will and I don’t know...

Billy-J

Spotify Star

1038 Views

5 replies

0 likes

  • 1038 Views
  • 5 replies
  • 0 likes

Solved!! App is automatically synced to an old date

I'm using Spotify Premium on an iPhone 6 on iOS 11.4.1. Basically, when I open Spotify when I'm online, my playlists don't have any updates from the past few weeks. It's as if they're synced to a date in the past. After a few minutes, the app does up...

Casual Listener

  I'm using Spotify Premium on an iPhone 6 on iOS 11.4.1.   Basically, when I open Spotify when I'm online, my playlists don't have any updates from the past few weeks. It's as if they'r...

cmmiller628

Casual Listener

813 Views

2 replies

0 likes

  • 813 Views
  • 2 replies
  • 0 likes

Offline content not available

Hi all, Yesterday in the evening, I've listened to my Offline-Albums (fully marked as green/offline). Over Night, I’ve completely switched off my iPhone6.This morning, after starting the phone, my Spotify-Account was logged off (username and PW requi...

Regular

Hi all, Yesterday in the evening, I've listened to my Offline-Albums (fully marked as green/offline). Over Night, I’ve completely switched off my iPhone6.This morning, after starting the phone, my Sp...

Supergrobi1909

Regular

1141 Views

3 replies

0 likes

logged out.
Offline Content
  • 1141 Views
  • 3 replies
  • 0 likes

"Like" a radio song and choose what playlist it automatically gets sent to

PlanPremiumCountry USDeviceiPhone 6sOperating SystemiOS 10 My Question or Issue I love creating a new radio station and being able to like and dislike songs so that my liked songs get saved to a playlist. Through this process, I've created an awesome...

Casual Listener

  Plan Premium Country  US Device iPhone 6s Operating System iOS 10   My Question or Issue  I love creating a new radio station and being able to like and dislike songs...

ahnnpron

Casual Listener

982 Views

2 replies

0 likes

  • 982 Views
  • 2 replies
  • 0 likes

Play queue

Hi I have a premium spotify account and normally listening on my iphone 8.When i queue up tracks its always the first track that just shows itself as a blank space and its really annoying.There should be another wu tang track after that but it shows ...

Casual Listener

Hi I have a premium spotify account and normally listening on my iphone 8. When i queue up tracks its always the first track that just shows itself as a blank space and its really annoying. There s...

esiebauer81

Casual Listener

574 Views

3 replies

0 likes

  • 574 Views
  • 3 replies
  • 0 likes

Different menu

rhe Menu on the bottom of the app changed . Now it only has gone search and your library. I don’t know how to get to The menu of all the international charts.

Newbie

rhe Menu on the bottom of the app changed . Now it only has gone search and your library.  I don’t know how to get to The menu of all the international charts. 

landonharris88

Composer

1424 Views

3 replies

0 likes

  • 1424 Views
  • 3 replies
  • 0 likes

IOS - Albums not showing in library, not able to save albums, or download

Last week I couldnt save albums on ios, tapping save provided no response, same with the offline switch. Now if i go into the album view in my library I just get an empty state ‘your favourite albums will appear here’. I can no longer see or download...

Newbie

  Last week I couldnt save albums on ios, tapping save provided no response, same with the offline switch. Now if i go into the album view in my library I just get an empty state ‘your favourit...

481 Views

0 replies

0 likes

  • 481 Views
  • 0 replies
  • 0 likes

Spotify keeps skipping and plays when the app is closed?

I’ve gone through dozens of threads and no one seems to have a solution to this. I’ve cleared the cache, closed the ap, logged off on all devices, switched headphones, deleted and reinstalled the app, and toggled almost all the settings on spotify. N...

Newbie

I’ve gone through dozens of threads and no one seems to have a solution to this. I’ve cleared the cache, closed the ap, logged off on all devices, switched headphones, deleted and reinstalled the app...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

Playback failed- not able to play video in you current location

PlanPremiumDeviceiPhone X, IOS 11.4.1Spotify version 8.4.**bleep**.787 My Question or Issuewhenever i try to play a song that has a video i get this and I’ve tried restarting my phone and and reinstalling Spotify but nothing works and It’s annoying a...

Casual Listener

Plan Premium Device iPhone X, IOS 11.4.1 Spotify version  8.4.**bleep**.787  My Question or Issue whenever i try to play a song that has a video i get this⬇️ and I’ve tried restartin...

Latrme

Casual Listener

2359 Views

3 replies

0 likes

  • 2359 Views
  • 3 replies
  • 0 likes

Songs in Queue

My Question or Issue I used to be able to search an artist and look at all their songs and select the first song and spotify would automatically play the rest of the songs for that artist. I can no longer do this. I now have to pick every single song...

Casual Listener

My Question or Issue  I used to be able to search an artist and look at all their songs and select the first song and spotify would automatically play the rest of the songs for that artist. I c...

jgonza2015

Casual Listener

767 Views

2 replies

1 likes

  • 767 Views
  • 2 replies
  • 1 likes

Local File Issues

PlanPremium Device(iPhone 6S and MacBook Pro early 2015) Operating System(iOS 12.1 and macOS High Sierra 10.13.6) I have downloaded two songs in .mp3 format and they have transferred from my files on my MacBook to my local files on Spotify. The songs...

Newbie

Plan Premium   Device (iPhone 6S and MacBook Pro early 2015)   Operating System (iOS 12.1 and macOS High Sierra 10.13.6)   I have downloaded two songs in .mp3 format and they ...

564 Views

0 replies

0 likes

Account
Other
  • 564 Views
  • 0 replies
  • 0 likes

Unable to delete device from device list.

PlanPremiumCountryPL DeviceiPhone SEOperating SystemiOS 12IssueHi,When I remove device from device list it disappears and this is ok but when I close and open app I still see previously deleted devices. For me it's a bug or maybe there is another way...

Casual Listener

Plan Premium Country PL  Device iPhone SE Operating System iOS 12 Issue Hi, When I remove device from device list it disappears and this is ok but when I close and open app I still...

fakeluka

Casual Listener

515 Views

2 replies

0 likes

  • 515 Views
  • 2 replies
  • 0 likes

Transferring a song to my iOS device, but it says "Song not Downloaded"

PLEASE HELP!There's a problem with my syncing or whatever, I've been trying to transfer my local music files to my playlist, from PC (ethernet) to iOS (wireless internet). It shows up in my playlist but its unplayable, it says "Song Not Downloaded"if...

Newbie

PLEASE HELP! There's a problem with my syncing or whatever, I've been trying to transfer my local music files to my playlist, from PC (ethernet) to iOS (wireless internet). It shows up in my playl...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

Spotify on Car Play drives me mad!!!

It does not matter if Spotify is running in the background etc 9 out of 10 Times when I open Storify it says I need to log in I tap on it nothing happens or you can see the Tab because they are all black.So what I need to do is unlock my phone close ...

Casual Listener

It does not matter if Spotify is running in the background etc   9 out of 10 Times when I open Storify it says I need to log in I tap on it nothing happens or you can see the Tab because they ...

allesmatze

Music Fan

785 Views

1 replies

0 likes

  • 785 Views
  • 1 replies
  • 0 likes

Spotify keep playing after closing app

Spotify keeps playing in my car via blutooth after i closed the spotify app. I even did a quick reset thing on my phone. Hold down two buttons for 10 ish seconds so it turns off and on. (Iphone 7) Then started facebook to see a video and then suddenl...

Regular

Spotify keeps playing in my car via blutooth after i closed the spotify app. I even did a quick reset thing on my phone. Hold down two buttons for 10 ish seconds so it turns off and on. (Iphone 7) Th...

1217 Views

0 replies

1 likes

  • 1217 Views
  • 0 replies
  • 1 likes