Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232459 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114057 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442909 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303906 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Time indicators disapears after a couple of secunds, using the app for iPhone. Is there a way to keep them all the time?
Time indicators disapears after a couple of secunds, using the app for iPhone. Is there a way to keep them all the time?
Spotify Legend
1530 Views
7 replies
0 likes
PlanPremiumCountry SingaporeDevice(iPhone X)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I’ve been getting interrupted with this pop up! I tried to change password, log out all devices but nothing works! And it even re...
Plan Premium Country Singapore Device (iPhone X) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I’ve been getting ...
Composer
561 Views
1 replies
0 likes
Will there be a stand alone app for the Apple Watch? With the ability to stream music, not just play offline lists?Like Apple Music, it syncs the playlist and can play them without the phone nereby.
Will there be a stand alone app for the Apple Watch? With the ability to stream music, not just play offline lists? Like Apple Music, it syncs the playlist and can play them without the phone nereby...
Casual Listener
3835 Views
4 replies
3 likes
I was coming to report issues with no longer having access to the Daily Mix, which it seems many people have also had, but now the problem is that there is no longer a "radio" on my iPhone Spotify app. The only choices along the bottom of the screen ...
I was coming to report issues with no longer having access to the Daily Mix, which it seems many people have also had, but now the problem is that there is no longer a "radio" on my iPhone Spotify ap...
Community Legend
1295 Views
3 replies
0 likes
Hi there. I recently started using Spotify again as it launched where I live. Recovered my password, signed in (Spotify app on iOS) setup premium and all good so far. I searched for posts with similar issues but didn’t find my exact problem. Problem ...
Hi there. I recently started using Spotify again as it launched where I live. Recovered my password, signed in (Spotify app on iOS) setup premium and all good so far. I searched for posts wi...
Casual Listener
642 Views
2 replies
0 likes
I’m trying to teach a 7 AM yoga class with my Spotify playlist but none of the songs on ANY of my playlists will play passed 10 seconds so I have to teach class this without any music and that is extremely frustrating. Is happening with everyone or i...
I’m trying to teach a 7 AM yoga class with my Spotify playlist but none of the songs on ANY of my playlists will play passed 10 seconds so I have to teach class this without any music and that is ext...
Community Legend
734 Views
4 replies
0 likes
PlanPremiumCountry United StatesDeviceIphone 7Operating SystemIOS 12.1 My Question or Issue My device has the latest software update and the latest version of the app. But it lags when i try to use the app or switch songs. It does it all the time. Wh...
Plan Premium Country United States Device Iphone 7 Operating System IOS 12.1 My Question or Issue My device has the latest software update and the latest version of...
Community Legend
1043 Views
1 replies
0 likes
I had to reboot my iphone 10(iOS 12.1) from scratch and re download all my apps. When I open up Spotify, it automatically puts me into a random username with a bunch of numbers (not the same as my account). I have Premium and am able to log in on the...
I had to reboot my iphone 10(iOS 12.1) from scratch and re download all my apps. When I open up Spotify, it automatically puts me into a random username with a bunch of numbers (not the same as my ac...
Community Legend
561 Views
2 replies
1 likes
PlanPremiumCountry United States DeviceiPhone SEOperating SystemiOS 12.1 My Question or Issue So recently I have gotten the new Spotify update that introduces the Apple Watch app. I installed it and it works decently. The app is very buggy. It doesn’...
Plan Premium Country United States Device iPhone SE Operating System iOS 12.1 My Question or Issue So recently I have gotten the new Spotify update that in...
Composer
6821 Views
1 replies
1 likes
No problems with Spotify for 6 months until recently when I open the app my saved list of artists is drastically reduced. I have tried deleting cache and restarting the app but this doesn’t work. The only fix is to delete and reinstall, surely I shou...
No problems with Spotify for 6 months until recently when I open the app my saved list of artists is drastically reduced. I have tried deleting cache and restarting the app but this doesn’t work. The...
Newbie
1286 Views
4 replies
2 likes
PlanPremiumCountry USDeviceiPhone 8Operating Systemios 10 My Question or Issue When I have songs in the queue the last one shows it’s there but won’t display and let me move it around. The queue will glitch if I try to move songs around too and won’t...
Plan Premium Country US Device iPhone 8 Operating System ios 10 My Question or Issue When I have songs in the queue the last one shows it’s there but won’t display and le...
Newbie
841 Views
2 replies
3 likes
My old truck when using Bluetooth from my iPhone, would pause the music when I listened or opened a Snapchat video, then go back to playing once I closed out. It doesn’t do that anymore. So is there a way to bring that back, or is there anyway that I...
My old truck when using Bluetooth from my iPhone, would pause the music when I listened or opened a Snapchat video, then go back to playing once I closed out. It doesn’t do that anymore. So is there ...
Composer
2814 Views
1 replies
0 likes
My Spotify won’t go online. I’m only getting up an error code 126! Please help, been that a couple of days and yes I have Internet
My Spotify won’t go online. I’m only getting up an error code 126! Please help, been that a couple of days and yes I have Internet
Composer
1081 Views
1 replies
0 likes
PlanPremiumCountryMexicoDeviceiPhone 8 PlusOperating SystemiOS 12.1 My Question or Issue I noticed that, even though I close the Spotify app (Home button x2 + swipe up), somehow Spotify is still running. Just now, I was watching a video on my PC and ...
Plan Premium Country Mexico Device iPhone 8 Plus Operating System iOS 12.1 My Question or Issue I noticed that, even though I close the Spotify app (Home button x2 + swipe up),...
Spotify Legend
2274 Views
1 replies
0 likes
Pq o album Sound Of White Noise (Anthrax) está indisponivel?
Pq o album Sound Of White Noise (Anthrax) está indisponivel?
Spotify Legend
724 Views
1 replies
0 likes
One week ago I have placed some songs in the waitinglist. I got sick of the list so deleted it, but every time I start Spotify the waitinglist reappears in my playlist! Very annoying, do you know how to get rid of this bug?
One week ago I have placed some songs in the waitinglist. I got sick of the list so deleted it, but every time I start Spotify the waitinglist reappears in my playlist! Very annoying, do you know how...
Spotify Legend
680 Views
1 replies
0 likes
I use Spotify (premium/family plan) on my iPhone, Windows 10 computers, and Alexa/Sonos. Far and away the most confusing and frustrating part of Spotify are the queue and up next functions. They seem to work differently across different platforms and...
I use Spotify (premium/family plan) on my iPhone, Windows 10 computers, and Alexa/Sonos. Far and away the most confusing and frustrating part of Spotify are the queue and up next functions. T...
Spotify Legend
1002 Views
2 replies
0 likes
I've recently experienced problems playing music from my ipod touch.This is an old devise but until last month has worked perfectly.The problem is that when I play a song on the ipod touch from another device e.g. my iphone the ipod and iphone are no...
I've recently experienced problems playing music from my ipod touch. This is an old devise but until last month has worked perfectly. The problem is that when I play a song on the ipod touch from a...
462 Views
0 replies
0 likes
I am trying to find playlists that have been created by specific artists and I’m not seeing any playlists listed on their pages. I happen to know the names of a couple of them and I can search for those individual playlists, but they are not showing ...
I am trying to find playlists that have been created by specific artists and I’m not seeing any playlists listed on their pages. I happen to know the names of a couple of them and I can search for th...
Composer
345 Views
1 replies
0 likes
*snip* PlanPremiumCountry BulgariaDevice(iPhone Xr, Apple Watch 1st. Gen, Sony Android TV)Operating System(iOS 12.1, watchOS 4.3.2, Android 7.0) Hi, I recently download your Apple Watch Spotify version. There is a strange bug. I usualy not use my TV ...
*snip* Plan Premium Country Bulgaria Device (iPhone Xr, Apple Watch 1st. Gen, Sony Android TV) Operating System (iOS 12.1, watchOS 4.3.2, Android 7.0) Hi, I recently do...
Composer
396 Views
1 replies
0 likes
