Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
a month ago
Rastereyes
Casual Listener
83214 Views
19 replies
37 likes

83214 Views
19 replies
37 likes

Superuser Contribution Local files not downloading on iPhone 8

I've had this same exact issue so many times and i've been able to fix it and get it to work every single time before. But this time it's different and no matter what options I try, my local files from my desktop will not download onto my iPhone 8. I...

_py-0avqq65fa
Regular
I've had this same exact issue so many times and i've been able to fix it and get it to work every single time before. But this time it's different and no matter what options I try, my local f...
2018-09-06 11:41:52 PM
2018-10-08 5:36:39 PM
_py-0avqq65fa
Regular
1018 Views
5 replies
0 likes

1018 Views
5 replies
0 likes

Spotify in UAE

PlanPremiumCountry UAEDevice(iPhone 6sOperating System My Question or Issue I have deleted the Spotify app as it wasn’t working properly for some reason after I updated my phone. I now cannot reinstall it. Can you help me on how I can access my music...

angiemono83
Regular
Plan Premium Country UAE Device (iPhone 6s Operating System My Question or Issue I have deleted the Spotify app as it wasn’t working properly for some reason after...
2018-10-07 10:23:17 AM
2018-10-08 5:10:46 PM
angiemono83
Regular
1356 Views
5 replies
0 likes

1356 Views
5 replies
0 likes

Spotify keeps the screen on

PlanPremium Family planCountry Canada DeviceiPhone 8Operating SystemiOS 12 When I’m playing music the screen stays on, which drains the battery. If I lock the screen the screen turns back on when the song changes

rianna_xxo
Casual Listener
Plan Premium Family plan Country Canada Device iPhone 8 Operating System iOS 12 When I’m playing music the screen stays on, which drains the battery. If I lock the screen ...
2018-10-02 5:47:02 PM
2018-10-08 3:57:17 PM
rianna_xxo
Casual Listener
8937 Views
5 replies
1 likes

8937 Views
5 replies
1 likes

Can’t see songs in queue

PlanPremiumCountrySwedenDeviceiPhone 6sOperating SystemiOS 12.0 My Question or IssueWhen i add songs to queue they don’t show - until i add a new song, then the first song shows. I have deleted and reinstalled the app, restarted the phone, and i have...

ToveBer
Casual Listener
Plan Premium Country Sweden Device iPhone 6s Operating System iOS 12.0 My Question or Issue When i add songs to queue they don’t show - until i add a new song, then the first...
2018-10-07 6:26:00 PM
2018-10-08 8:35:33 AM
ToveBer
Casual Listener
686 Views
2 replies
0 likes

686 Views
2 replies
0 likes

Phone keeps logging into wrong FB account

Upgraded to new iphone. Originally signed up for spotify with one facebook account, which now appears to have been a mistake because I can't unlink it. I created a new spotify account with my new facebook account. My facebook app is logged into the m...

philyourglass
Newbie
Upgraded to new iphone. Originally signed up for spotify with one facebook account, which now appears to have been a mistake because I can't unlink it. I created a new spotify account with my...
2018-10-07 7:30:56 PM
2018-10-07 8:45:01 PM
Loxer
Community Legend
14635 Views
1 replies
0 likes

14635 Views
1 replies
0 likes

Solved!! Spotify won't accept changes to my queue

Plan Premium Country UK DeviceIphone 6s Operating System ios 10 My Question or Issue For some reason my queue has been weird lately, if I shuffle a playlist and then make changes to the queue it won't actually play the order I've changed it too it'll...

Moonsong
Casual Listener
Plan Premium Country UK Device Iphone 6s Operating System ios 10 My Question or Issue For some reason my queue has been weird lately, if I shuff...
2018-10-07 6:12:18 PM
2018-10-07 8:36:13 PM
Loxer
Community Legend
1159 Views
1 replies
1 likes

1159 Views
1 replies
1 likes

Can’t find band info or profiles

PlanFree/PremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Dlissick
Newbie
Plan Free/Premium Country Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2018-10-07 3:58:13 PM
2018-10-07 4:46:40 PM
SweMar
Music Fan
429 Views
1 replies
0 likes

429 Views
1 replies
0 likes

My 'Local File' music are not in the playlist I created on my iPhone!

So I downloaded some music on my desktop and moved those files over to the Spotify Local Files area. They work perfectly normal on my desktop, however when I goto my iPhone to open up the playlist, there's nothing there. It says "Want to add songs to...

Yet
Regular
So I downloaded some music on my desktop and moved those files over to the Spotify Local Files area. They work perfectly normal on my desktop, however when I goto my iPhone to open up the playlist, t...
2018-10-06 10:44:45 PM
2018-10-07 1:20:15 AM
Yet
Regular
797 Views
6 replies
0 likes

797 Views
6 replies
0 likes

Can I batch edit my music in a playlist?

So I need to edit multiple songs in a playlist but I cannot seem to find where that feature is. For example, If I have multiple songs at the bottom, can I move those to the top at an instant?

Yet
Regular
So I need to edit multiple songs in a playlist but I cannot seem to find where that feature is. For example, If I have multiple songs at the bottom, can I move those to the top at an in...
2018-10-06 10:19:24 PM
2018-10-06 10:49:39 PM
Loxer
Community Legend
5788 Views
1 replies
0 likes

5788 Views
1 replies
0 likes

Overheating while streaming to other device

Plan - Family (Premium)Country - United StatesDevice - iPhone 7 PlusOperating System - iOS 12 My Question or IssueWhen I connect to a device to listen to music (in this case I’m connecting my phone to my Apple TV to listen to Spotify on the stereo) m...

RitzKrakrz
Casual Listener
Plan - Family (Premium) Country - United States Device - iPhone 7 Plus Operating System - iOS 12 My Question or Issue When I connect to a device to listen to music (in this case I’m...
2018-10-06 1:39:02 AM
2018-10-06 9:14:00 PM
Loxer
Community Legend
988 Views
3 replies
0 likes
battery
battery drain
Connect
Connected Device
Device Available
drain
Hot
Overheating

988 Views
3 replies
0 likes

Re: Spotify can’t connect on iPad 1st

Spotify 8.4.71.578IOS: 12Iphone SE. Cannot find devices on spotify app. trying to connect to a chromecast i have been using the last 3 years. without problems.

Stianb992
Newbie
Spotify 8.4.71.578 IOS: 12 Iphone SE. Cannot find devices on spotify app. trying to connect to a chromecast i have been using the last 3 years. without problems.
2018-09-22 11:21:04 AM
2018-10-06 1:56:03 PM
user-removed
Not applicable
528 Views
1 replies
0 likes

528 Views
1 replies
0 likes

I’m trying to open these songs and I get this this song is not available

PlanPremiumCountry UsaDevice(iPhone Operating System(iOS 12) The massage I get These song used to open New album that I can’t play .

Radwan321
Casual Listener
Plan Premium Country Usa Device (iPhone 😎 Operating System (iOS 12) The massage I get These song used to open New album that I can’t play . &nb...
2018-10-06 8:41:20 AM
2018-10-06 12:00:05 PM
Loxer
Community Legend
563 Views
3 replies
0 likes

563 Views
3 replies
0 likes

Cant adjust set list without refreshing

PlanPremiumCountrysingapore Device(iPhone X)Operating System(IOS12.) in the past i can adjust my setlist by shifting queues in play next and move around the songs i want to play in order. However recently in order to do that aft switching the order o...

Bljhty19
Newbie
Plan Premium Country singapore Device (iPhone X) Operating System (IOS12.) in the past i can adjust my setlist by shifting queues in play next and move around the song...
2018-10-01 5:29:24 PM
2018-10-06 11:11:09 AM
Loxer
Community Legend
576 Views
1 replies
0 likes

576 Views
1 replies
0 likes

[Desktop] Select default Sound Device

I recently joined family premium. When I went to access spotify I selected one of the other family members phones by mistake and now have all their playlists in my phone and not of my original ones. How do I fix this problem?Thanks LeeM

LeeM7
Newbie
I recently joined family premium. When I went to access spotify I selected one of the other family members phones by mistake and now have all their playlists in my phone and not of my original ...
2018-10-06 7:51:16 AM
2018-10-06 10:46:11 AM
Loxer
Community Legend
579 Views
1 replies
0 likes

579 Views
1 replies
0 likes

Playlist won’t update unless I have the app open

DeviceiPhone X’sOperating SystemiOS 12.0 As stated above, my playlist won’t update unless I have the Spotify app open and I’m under “you’re library” AND the phone is unlucked/screen is on. I have to set “auto-lock” option to “never” and set the phone...

Jalonzo6022
Newbie
Device iPhone X’s Operating System iOS 12.0 As stated above, my playlist won’t update unless I have the Spotify app open and I’m under “you’re library” AND the phone is unlucked/screen is...
2018-10-05 9:21:31 PM
2018-10-05 10:09:29 PM
Loxer
Community Legend
810 Views
1 replies
0 likes

810 Views
1 replies
0 likes

How to add note(?) to playlist

I’m creating a playlist with songs from a particular year. However, some songs are not on Spotify and I would like to add a note to the playlist to state which ones are missing. I’ve added a photo of a playlist which has this, but I can’t work out ho...

BashStreetFatty
Casual Listener
I’m creating a playlist with songs from a particular year. However, some songs are not on Spotify and I would like to add a note to the playlist to state which ones are missing. I’ve added a photo of...
2018-10-01 7:39:28 PM
2018-10-05 8:51:33 PM
Loxer
Community Legend
9257 Views
5 replies
0 likes

9257 Views
5 replies
0 likes

Can’t change order of songs in queue when playing a shuffled playlist

PlanPremiumCountry USDeviceiPhone XOperating SystemiOS 12.0 My Question or IssueWhen I change the order of the songs set in the queue or about to play next from the playlist, the changes won’t stay. It will just play based on the original shuffled or...

Vinny_21
Newbie
Plan Premium Country US Device iPhone X Operating System iOS 12.0 My Question or Issue When I change the order of the songs set in the queue or about to play next from the play...
2018-10-05 4:50:21 PM
2018-10-05 8:29:16 PM
Loxer
Community Legend
1437 Views
1 replies
3 likes
queue error

1437 Views
1 replies
3 likes

Lieder werden automatisch übersprungen nach 1:20

PremiumCountry GermanyDevice(iPhone 7 / macbook pro)Operating System(iOS 10)My Question or Issue Hilfe, seit ca 2 Tagen wird jedes meiner Lieder dass ich abspiele nach 1:20 weitergeschaltet auf das nächste Lied?!?!?!?!Ich habe bereits alles neu insta...

Michi100887
Newbie
Premium Country Germany Device (iPhone 7 / macbook pro) Operating System (iOS 10) My Question or Issue Hilfe, seit ca 2 Tagen wird jedes meiner Lieder dass ich abspiele nach 1:20 weite...
2018-10-05 8:36:45 AM
2018-10-05 10:05:24 AM
Loxer
Community Legend
591 Views
1 replies
0 likes

591 Views
1 replies
0 likes

Solved!! Problems while playing songs, songs dont' start at beginning

Hi all, Lately I have a problem playing songs on Spotify. When I for instance listen to some playlists, I get some problems playing the songs. When I skip to the next song, the song does not start at the beginning of the song. Some songs start at 6 s...

marcel2209
Regular
Hi all, Lately I have a problem playing songs on Spotify. When I for instance listen to some playlists, I get some problems playing the songs. When I skip to the next song, the song does not ...
2018-10-04 10:28:46 PM
2018-10-04 11:05:42 PM
marcel2209
Regular
2006 Views
8 replies
0 likes

2006 Views
8 replies
0 likes

Songs not downloading to iPhone

PlanPremiumCountry Australia Device(iPhone 7)Operating System(iOS) My Question or Issue I am attempting to download a playlist but it is stuck on 'Downloading - waiting to download'. I have tried clearing space on my phone (there are a few Gb free no...

debbrads
Newbie
Plan Premium Country Australia Device (iPhone 7) Operating System (iOS) My Question or Issue I am attempting to download a playlist but it is stuck on 'Downloadin...
2018-10-04 11:20:49 AM
2018-10-04 1:41:11 PM
Loxer
Community Legend
3677 Views
1 replies
0 likes

3677 Views
1 replies
0 likes

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