Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
70088 Views
16 replies
37 likes

70088 Views
16 replies
37 likes

Fix shifting songs around on mobile (and desktop) version Custom playlists

PlanPremium - FamilyCountry USADeviceiPhone 7 & DesktopOperating SystemiOS 12 & Windows 10My Question or Issue I can't move songs around quickly on mobile and pc and it is terribly frustrating when I try moving a song on mobile and my finger slips of...

FBaroni
Music Fan
Plan Premium - Family Country USA Device iPhone 7 & Desktop Operating System iOS 12 & Windows 10 My Question or Issue I can't move songs around quickly on mobile ...
2018-09-27 8:15:53 PM
2018-09-27 9:00:14 PM
FBaroni
Music Fan
470 Views
3 replies
0 likes

470 Views
3 replies
0 likes

Solved!! Problem with Redmi Note 4 in iOS

Hello. I have a premium family account in the U.S.. When my iPhone was recently updated to the newest iOS 12.0, my Spotify stopped working properly in my car. There is a device shown as "Redmi Note 4" and it keep stopping playing in my car and trying...

andrewerman
Casual Listener
Hello. I have a premium family account in the U.S.. When my iPhone was recently updated to the newest iOS 12.0, my Spotify stopped working properly in my car. There is a device shown as "Redmi Note 4...
2018-09-26 1:59:31 AM
2018-09-27 7:24:52 PM
andrewerman
Casual Listener
899 Views
2 replies
0 likes

899 Views
2 replies
0 likes

Issues downloading podcasts

Premium subscriberCountry: Canada DeviceIphone xsOperating System(iOS 12 My Question or Issue My Spotify will now not download podcasts to my device. It will download songs, just not podcasts. I’ve tried restarting my device and reinstalling the app ...

bimmerboy85
Casual Listener
Premium subscriber Country: Canada Device Iphone xs Operating System (iOS 12 My Question or Issue My Spotify will now not download podcasts to my device. It wil...
2018-09-27 6:33:10 PM
2018-09-27 6:49:57 PM
bimmerboy85
Casual Listener
34189 Views
2 replies
8 likes

34189 Views
2 replies
8 likes

Can’t change order of songs in queue

PlanPremiumCountry EnglandDeviceiPhone 6sOperating SystemiOS 11.4.1 My Question or IssueWhen I shuffle a playlist I change the order that the songs play in and the first one plays but the rest just play in the order the songs were in before. I’ve tri...

katiemaebrant
Newbie
Plan Premium Country England Device iPhone 6s Operating System iOS 11.4.1 My Question or Issue When I shuffle a playlist I change the order that the songs play in and the first...
2018-09-27 5:40:45 PM
2018-09-27 5:45:52 PM
Loxer
Community Legend
1609 Views
1 replies
1 likes
queue

1609 Views
1 replies
1 likes

Apple watch series 3

My Question Is it possible to use spotify on apple wacth without cell phone with it?example during running.Obviously having previously loaded the playlists. PlanPremiumCountryItaly Device(Apple watch series 3, iphone 7plus)Operating System(wacthos 4,...

frankmh17
Newbie
My Question Is it possible to use spotify on apple wacth without cell phone with it? example during running. Obviously having previously loaded the playlists. Plan Prem...
2018-09-27 2:19:24 PM
2018-09-27 4:00:57 PM
Loxer
Community Legend
877 Views
1 replies
0 likes

877 Views
1 replies
0 likes

Superuser Contribution Deleted tracks still play

I have searched the forums here and have not come up with a satisfactory answer to this question. Tunes I have deleted from my playlist continue to play. I’ve double checked my playlist and they have been deleted. The only responses I’ve seen on the ...

LDMartin1959
Music Fan
I have searched the forums here and have not come up with a satisfactory answer to this question. Tunes I have deleted from my playlist continue to play. I’ve double checked my playlist and the...
2018-09-24 8:21:54 PM
2018-09-27 2:34:39 PM
Katerina
Spotify Legend
2244 Views
3 replies
0 likes

2244 Views
3 replies
0 likes

Cannot rearrange songs to play next on shuffled playlists.

My Question or Issue - Can’t rearrange songs that are scheduled to play next.PlanPremiumCountryUSADevice(iPhone X)Operating System(iOS X) My Question or IssueSpotify won’t let me rearrange songs that are in the “Up Next: Playlist” area. Typically, be...

up-set-ter
Newbie
My Question or Issue - Can’t rearrange songs that are scheduled to play next. Plan Premium Country USA Device (iPhone X) Operating System (iOS X) My Question or Issue Spotif...
2018-09-26 4:55:56 PM
2018-09-27 11:23:21 AM
Loxer
Community Legend
1003 Views
1 replies
0 likes
broke
bug
queue

1003 Views
1 replies
0 likes

Solved!! Literally no notifications

PlanPremium - FamilyCountry GermanyDeviceiPhone 7Operating SystemiOS 11 My Question or Issue Hi allI'm reeiving literally no notifications from Spotify. All options are activated in IOS Menu and also in account settings both for push and email. The o...

gurkenflipper
Casual Listener
Plan Premium - Family Country Germany Device iPhone 7 Operating System iOS 11 My Question or Issue Hi all I'm reeiving literally no notifications from Spotify....
2018-09-27 7:23:50 AM
2018-09-27 11:22:32 AM
gurkenflipper
Casual Listener
948 Views
2 replies
0 likes

948 Views
2 replies
0 likes

Need help! Says continue listening on another device on my family account.

Whenever I open my Spotify app it will start playing whatever my moms playing on her iPhone and says You are listening on _____’s iPhone you can hit continue or listen on your iPhone. Either way I’m forced to listen to it and it shows all her stuff. ...

Inkcrazysara
Newbie
Whenever I open my Spotify app it will start playing whatever my moms playing on her iPhone and says You are listening on _____’s iPhone you can hit continue or listen on your iPhone. Either way I’m ...
2018-09-26 5:57:51 PM
2018-09-27 10:52:19 AM
Loxer
Community Legend
921 Views
1 replies
0 likes

921 Views
1 replies
0 likes

Where did the dislike button go?

I’m using the latest iOS app (8.4.72) and the dislike button seems to be gone. I’ve checked on both my iPad and iPhone which are both running iOS 12. I’m listening to my discover weekly so I should be able to dislike but it seems I can only like.

swrobel
Music Fan
I’m using the latest iOS app (8.4.72) and the dislike button seems to be gone. I’ve checked on both my iPad and iPhone which are both running iOS 12. I’m listening to my discover weekly so I should b...
2018-09-25 1:47:46 AM
2018-09-26 10:45:36 PM
Loxer
Community Legend
2564 Views
9 replies
1 likes

2564 Views
9 replies
1 likes

Solved!! Spotify very slow to download files to iPhone XS Max (50 songs in 4 days)

I have Spotify Premium and a new iPhone XS Max 512GB (420GB free) running iOS 12, and over the course of the past four days it downloaded only 50 songs (out of 2200 songs). It seems to only download (extremely slowly) when the phone screen is on and ...

Sarge_
Casual Listener
I have Spotify Premium and a new iPhone XS Max 512GB (420GB free) running iOS 12, and over the course of the past four days it downloaded only 50 songs (out of 2200 songs). It seems to only ...
2018-09-25 4:18:22 AM
2018-09-26 8:58:07 PM
Sarge_
Casual Listener
18344 Views
3 replies
4 likes

18344 Views
3 replies
4 likes

Superuser Contribution MISSING SONGS

PlanFreeCountry UKDeviceiPhone 7, IPAD pro 10.5Operating Systemios 11lastest software all spotify My Question or IssuePC= 7011 SONGSPS4 = 6992 SONGSIPHONE, IPAD = 6999 SONGSHELP!pc is right

Gorgaroth
Regular
Plan Free Country UK Device iPhone 7, IPAD pro 10.5 Operating System ios 11 lastest software all spotify My Question or Issue PC= 7011 SONGS PS4 = 6992 SONGS IPHONE, IPAD = ...
2018-09-18 11:50:04 AM
2018-09-26 4:34:20 PM
Gorgaroth
Regular
844 Views
5 replies
0 likes
Other

844 Views
5 replies
0 likes

Error occurred on Home screen

PlanPremium CountrySwitzerland DeviceiPhone 7 Operating SystemiOS 12 My Question or Issue When i open spotify, the home screen shows the message “an error occurred”, without specifying further details. Ser also attached screenshot. i already tried to...

user-removed
Visitor
Plan Premium Country Switzerland Device iPhone 7 Operating System iOS 12 My Question or Issue When i open spotify, the home screen shows the mes...
2018-09-19 3:36:18 PM
2018-09-26 2:14:36 PM
mejia319
Newbie
4126 Views
12 replies
0 likes
home screen
ios12

4126 Views
12 replies
0 likes

Spotify on iPhone XS Max: Small box in the center only where touch works

PlanFree/PremiumCountry DeviceiPhone XS MaxOperating System(iOS 12 My Question or IssueIs anyone else facing this issue where if I connect my phone with a bluetooth speaker, and I’m listening to music on the app, after a while most of the app goes mo...

Saiff
Newbie
Plan Free/Premium Country Device iPhone XS Max Operating System (iOS 12 My Question or Issue Is anyone else facing this issue where if I connect my phone with a bluetooth spea...
2018-09-26 9:28:05 AM
2018-09-26 10:32:50 AM
Loxer
Community Legend
1297 Views
1 replies
0 likes

1297 Views
1 replies
0 likes

Downloaded songs not synching to ios

PlanpremiumCountry CanadaDeviceiPhone 8Operating SystemiOS 11.4.1 My Question or IssueI have read other threads with the same problem but nothing is helping. I have restarted my phone and computer, uninstalled spotify on both devices and reinstalled,...

johnshankman
Newbie
Plan premium Country Canada Device iPhone 8 Operating System iOS 11.4.1 My Question or Issue I have read other threads with the same problem but nothing is helping. I h...
2018-09-26 8:24:17 AM
2018-09-26 10:32:14 AM
Loxer
Community Legend
311 Views
1 replies
0 likes

311 Views
1 replies
0 likes

New UI update (iPhone X) changes Repeat interface

PlanPremiumCountry USDevice(iPhone X)Operating System(iOS X) My Question or IssueThe new Spotify UI update sticks the Repeat functionality in an ellipsis menu in the upper right hand corner. I use this functionality many times on a daily basis and ha...

grunzen
Casual Listener
Plan Premium Country US Device (iPhone X) Operating System (iOS X) My Question or Issue The new Spotify UI update sticks the Repeat functionality in an ellipsis menu in the upp...
2018-08-17 6:42:14 PM
2018-09-25 10:06:55 PM
rvdougherty
Newbie
1092 Views
5 replies
3 likes

1092 Views
5 replies
3 likes

Songs jump and skip after iOS 12 update

I have updated my iPhone to the latest iOS 12 update and here's what came up: while listening to a song on Spotify, the song skips when these actions are done on the iPhone's default camera app: 1. When you open the app (anywhere, from the lockscreen...

timoedsel
Newbie
I have updated my iPhone to the latest iOS 12 update and here's what came up: while listening to a song on Spotify, the song skips when these actions are done on the iPhone's default camera app: 1. W...
2018-09-25 4:57:38 PM
2018-09-25 6:41:30 PM
Loxer
Community Legend
515 Views
1 replies
0 likes

515 Views
1 replies
0 likes

When I add a song to the queue it appears as a blank space

When adding songs to the queue only the last one to be added (or the only one) appears as a blank space, it still plays but I can’t move it or remove it or do anything with it. I already tried restarting my phone and deleting and reinstalling the app...

Wolfdietrich
Newbie
When adding songs to the queue only the last one to be added (or the only one) appears as a blank space, it still plays but I can’t move it or remove it or do anything with it. I already tri...
2018-09-25 8:20:11 AM
2018-09-25 4:18:48 PM
aamooose
Newbie
1123 Views
2 replies
0 likes

1123 Views
2 replies
0 likes

Categories are hideen by ios bar

iPhone X, ios 12the iOS bottlm bar hides the categories names.see attached image

nirtal
Casual Listener
iPhone X, ios 12 the iOS bottlm bar hides the categories names. see attached image
2018-09-25 2:09:15 PM
2018-09-25 3:08:32 PM
Loxer
Community Legend
467 Views
3 replies
0 likes

467 Views
3 replies
0 likes

Private Collaborative Playlist No Longer Showing Who Added a Song

Hello! I’m a premium family account user. I’m on an iPhone X on iOS12 (though this issue was happening before I upgraded to iOS 12). My girlfriend and I have shared a private collaborative playlist for over a year now. It would always show me before,...

sissy2124
Casual Listener
Hello! I’m a premium family account user. I’m on an iPhone X on iOS12 (though this issue was happening before I upgraded to iOS 12). My girlfriend and I have shared a private ...
2018-09-25 2:33:21 PM
2018-09-25 2:34:11 PM
sissy2124
Casual Listener
955 Views
1 replies
0 likes
Help
Q&A
Troubleshooting

955 Views
1 replies
0 likes

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