Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
31mwp7shpmdorxy6haqf
Spotify
37119 Views
15 replies
36 likes

37119 Views
15 replies
36 likes

iPhone SE v 8.4.65 - app crash

PlanFree/PremiumCountry USADeviceIPhone SEOperating SystemiOS 11,4.1 My Question or Issue My app will not stay open for more than 15 seconds. I am unable to play any music. A blank text box with an option to close it appears, but does nothing/crashes...

willbae
Regular
Plan Free/Premium Country USA Device IPhone SE Operating System iOS 11,4.1 My Question or Issue My app will not stay open for more than 15 seconds. I am unable to play an...
2018-08-10 10:27:25 PM
2018-08-13 7:11:47 PM
Loxer
Community Legend
1154 Views
2 replies
1 likes
Crash
iOS
iphone
se

1154 Views
2 replies
1 likes

Issue with Shuffle using in-car Bluetooth controls (Subaru Forester)

PlanPremiumCountryUnited StatesDeviceiPhone 8Operating System iOS 11.4.1 I have a 2018 Subaru Forester Premium (no CarPlay) and I can no longer use the in-car buttons for shuffle and repeat in tandem with Spotify.I have confirmed this issue is locali...

George3011
Casual Listener
Plan Premium Country United States Device iPhone 8 Operating System iOS 11.4.1 I have a 2018 Subaru Forester Premium (no CarPlay) and I can no longer us...
2018-08-11 4:03:09 AM
2018-08-13 7:09:05 PM
Loxer
Community Legend
1088 Views
1 replies
1 likes

1088 Views
1 replies
1 likes

Solved!! No back option

Been a regular Spotify user, today I notice that the new update of Spotify removed the back song option, when my iPhone is locked. I like to lisen songs more than one time and I liked this option. How can I have it back? Thanks.

LDA1971
Casual Listener
Been a regular Spotify user, today I notice that the new update of Spotify removed the back song option, when my iPhone is locked. I like to lisen songs more than one time and I liked this opti...
2018-08-13 6:06:40 PM
2018-08-13 6:57:14 PM
Loxer
Community Legend
6776 Views
1 replies
0 likes

6776 Views
1 replies
0 likes

No download toggle on mobile

Basically until today when I reset my library, I could download things automatically in playlists and on my library. Now, the only way I can download is by adding to a playlist, hitting the three dots, tapping download and then adding to my library.P...

Auxilor
Casual Listener
Basically until today when I reset my library, I could download things automatically in playlists and on my library. Now, the only way I can download is by adding to a playlist, hitting the three dot...
2018-08-12 5:32:55 PM
2018-08-13 6:29:03 PM
Loxer
Community Legend
725 Views
2 replies
0 likes
broken
Mobile

725 Views
2 replies
0 likes

Korean input error

PlanPremiumCountry USDeviceiPad mini 4Operating System(iOS 11.4.1 My Question or Issue When I try to type any Korean it doesn’t allow me to type in Korean. The letters are not joined like they should. It treats the letters as separate words. I tried ...

Caboarder
Newbie
Plan Premium Country US Device iPad mini 4 Operating System (iOS 11.4.1 My Question or Issue When I try to type any Korean it doesn’t allow me to type in Korean. The lett...
2018-08-12 5:29:07 PM
2018-08-13 6:17:38 PM
Loxer
Community Legend
424 Views
1 replies
0 likes

424 Views
1 replies
0 likes

Undowloading songs in library

I am on a premium plan running Spotify from my iPhone SE. I have run out of download space on my Spotify account therefore I need to undownload some songs. I still want these songs in my library, just not for offline use. That way I can still access ...

pearlgrey
Casual Listener
I am on a premium plan running Spotify from my iPhone SE. I have run out of download space on my Spotify account therefore I need to undownload some songs. I still want these songs in my libr...
2018-08-12 2:22:10 AM
2018-08-13 6:14:51 PM
Loxer
Community Legend
785 Views
3 replies
0 likes

785 Views
3 replies
0 likes

A playlist I created on the desktop app does not appear on my iphone.

PlanPremiumCountry USDevice(iPhone 7) My Question or IssueI created a playlist on the desktop app and played it as a radio station. From the playlist I clicked on "Go to Playlist Radio".When I go to my iPhone a day later, there is no listing of the p...

briancarroll
Newbie
Plan Premium Country US Device (iPhone 7) My Question or Issue I created a playlist on the desktop app and played it as a radio station. From the playlist I clicked on "G...
2018-08-11 6:34:26 PM
2018-08-13 5:46:37 PM
Loxer
Community Legend
425 Views
1 replies
0 likes

425 Views
1 replies
0 likes

How do I turn off Spotify Connect?!

How the hell do I turn it off? It's driving me mad. Living in a city where you have people using Spotify, my iPhone and Mac will regularly automatically connect to other devices. How is it not limited to being on the same wifi network? This is by far...

Prestige
Roadie
How the hell do I turn it off? It's driving me mad. Living in a city where you have people using Spotify, my iPhone and Mac will regularly automatically connect to other devices. How is it not l...
2015-02-26 10:31:43 PM
2018-08-12 11:41:57 PM
ortolan
Casual Listener
27139 Views
40 replies
25 likes

27139 Views
40 replies
25 likes

Automatic Offline Mode

Plan: PremiumCountry: Living in the United StatesDevice: iPhone XOperating System: iOS 11 Issue:Whenever there is no internet connection (Wi-Fi or cellular,) Spotify won't play downloaded songs unless you manually turn on offline mode.

Rossanred
Newbie
Plan: Premium Country: Living in the United States Device: iPhone X Operating System: iOS 11 Issue: Whenever there is no internet connection (Wi-Fi or cellular,) Spotify won't play d...
2018-08-11 11:23:08 PM
2018-08-11 11:47:56 PM
Billy-J
Spotify Star
753 Views
1 replies
1 likes

753 Views
1 replies
1 likes

Metadata inconsistently displays on Honda headunits over Bluetooth

Country:United StatesDevice:iPhone X (issue occurs on older iOS devices as well)Operating System:iOS 11 (occurs on older iOS versions as well)Vehicle:2014 Honda Civic Issue:Metadata is inconsistently displayed when playing media over bluetooth to Hon...

Revildab
Newbie
Country: United States Device: iPhone X (issue occurs on older iOS devices as well) Operating System: iOS 11 (occurs on older iOS versions as well) Vehicle: 2014 Honda Civic Issue: M...
2018-07-18 5:00:07 AM
2018-08-11 3:51:41 PM
choowy
Newbie
1747 Views
1 replies
4 likes

1747 Views
1 replies
4 likes

I cannot download new music

Plan: PremiumCountry: USA Device: iPhone X My Question or Issue: I cannot download new music. It says my library is full and I've run out of storage but I have not.

jenkinsgabe
Newbie
Plan: Premium Country: USA Device: iPhone X My Question or Issue: I cannot download new music. It says my library is full and I've run out of storage but I have not.&nb...
2018-08-11 4:53:02 AM
2018-08-11 5:35:33 AM
Billy-J
Spotify Star
722 Views
1 replies
0 likes

722 Views
1 replies
0 likes

Solved!! Constant skipping and pausing

I have an iphone 5. The app pauses and skips songs whenever I carry my phone around or put it in my pocket. Basically, songs pause and/or skips while the phone is in motion. Sometimes my voice control randamly appears, as well, but I'm not sure if th...

rmfwoody
Casual Listener
I have an iphone 5. The app pauses and skips songs whenever I carry my phone around or put it in my pocket. Basically, songs pause and/or skips while the phone is in motion. Sometimes my voice c...
2015-06-10 8:29:48 PM
2018-08-10 8:19:11 PM
UncleLawSchool
Music Fan
547893 Views
117 replies
3 likes

547893 Views
117 replies
3 likes

Solved!! How to remove a song from a playlist

PlanFreeCountryUnited States of AmericaDeviceiPhone 6sOperating SystemiOS 11.4.1My Question or Issue Cannot remove songs from playlists

DeafBlade
Casual Listener
Plan Free Country United States of America Device iPhone 6s Operating System iOS 11.4.1 My Question or Issue Cannot remove songs from playlists
2018-08-05 2:06:42 AM
2018-08-10 4:26:59 PM
GinNTonic
Regular
21375 Views
4 replies
0 likes

21375 Views
4 replies
0 likes

Best settings/equalizer for in the car

My Question or Issue When driving on busy roads, I notice the music I play from my spotify app never sounds as good as the music on the radio. Is there a way to make this sound better? I know you can probably do this with the equalizer but I have no ...

jorisvandedonk
Music Fan
My Question or Issue When driving on busy roads, I notice the music I play from my spotify app never sounds as good as the music on the radio. Is there a way to make this sound...
2018-08-09 11:32:35 PM
2018-08-10 3:44:56 PM
Loxer
Community Legend
39463 Views
2 replies
1 likes

39463 Views
2 replies
1 likes

iPhone 7 Constant skipping

PlanPremiumCountry AUDevice(iPhone 7)Operating SystemiOS 11.4 My Question or Issue Songs are constantly skipping or just completely stopping. Happens to songs that I have downloaded or songs that aren't downloaded. I have reinstalled the app but this...

jlittlr
Casual Listener
Plan Premium Country AU Device (iPhone 7) Operating System iOS 11.4 My Question or Issue Songs are constantly skipping or just completely stopping. Happens t...
2018-08-08 3:52:52 AM
2018-08-10 3:39:03 PM
Loxer
Community Legend
484 Views
6 replies
0 likes

484 Views
6 replies
0 likes

spotify will not play offline on iphone x

PlanPremiumCountry USADeviceiPhone XOperating SystemiOS My Question or IssueI usually turn off the data for Spotify because it uses too much data when I am on the road. However, two days ago the offline mode stopped working. I have tried to restart t...

1281110740
Newbie
Plan Premium Country USA Device iPhone X Operating System iOS My Question or Issue I usually turn off the data for Spotify because it uses too much data when I am on th...
2018-08-07 4:42:19 PM
2018-08-10 3:28:34 PM
Loxer
Community Legend
878 Views
2 replies
0 likes

878 Views
2 replies
0 likes

Queue bug (now playing and last song disappearing) you

Hi,I've have experiencing the same bug FOR MONTHS by now, and it annoys me a lot. Whenever I queue a song or more and I open the queue list, the now playing and the last song of the list has been disappearing and there is a blank space instead of the...

wilack21
Casual Listener
Hi, I've have experiencing the same bug FOR MONTHS by now, and it annoys me a lot. Whenever I queue a song or more and I open the queue list, the now playing and the last son...
2018-08-07 8:58:27 PM
2018-08-10 3:15:38 PM
Loxer
Community Legend
1145 Views
1 replies
3 likes
bug
iOS
iOS11
iphone
queue

1145 Views
1 replies
3 likes

Songs replay randomly

/Premiumnorway Device(iPhone 8,(iOS 11.4.1) My Question or IssueI have a problem that songs replay right before they end at random. Sometimes it keeps replaying over and over the same song and wont stop. I have over 200 songs in my list, replay funct...

christer123
Casual Listener
/Premium norway Device (iPhone 8, (iOS 11.4.1) My Question or Issue I have a problem that songs replay right before they end at random. Sometimes it keeps replaying over an...
2018-08-09 5:28:34 PM
2018-08-10 2:05:29 PM
user-removed
Not applicable
1125 Views
5 replies
0 likes

1125 Views
5 replies
0 likes

CarPlay Artist Scroll Option - Something needs to be fixed!

Hey there, just wondering if you could make this option available (similar to Apple Music in CarPlay). I have hundreds of artists in my Spotify and if I want to get to an artist that starts with "C", it can take me about a minute to scroll down. It's...

andywkeith
Casual Listener
Hey there, just wondering if you could make this option available (similar to Apple Music in CarPlay). I have hundreds of artists in my Spotify and if I want to get to an artist that starts w...
2018-08-10 1:27:26 PM
2018-08-10 2:01:05 PM
andywkeith
Casual Listener
615 Views
2 replies
0 likes

615 Views
2 replies
0 likes

Superuser Contribution Device lost when audio source changed on laptop

Hey guys, A complicated one. So I have my iPad plugged into a speaker (3.5MM jack.) The iPad is connected to my wifi network as is my laptop (windows 10.) When I start playing music from the iPad through the speaker I am able to skip to the next song...

user-removed
Visitor
Hey guys, A complicated one. So I have my iPad plugged into a speaker (3.5MM jack.) The iPad is connected to my wifi network as is my laptop (windows 10.) When I start playing music...
2018-08-08 11:58:59 AM
2018-08-10 6:58:07 AM
Alfredo
Roadie
499 Views
1 replies
0 likes

499 Views
1 replies
0 likes

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