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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 85718 Views
  • 19 replies
  • 38 likes
  • 85718 Views
  • 19 replies
  • 38 likes

Playlist won’t update unless I have the app open

DeviceiPhone X’sOperating SystemiOS 12.0 As stated above, my playlist won’t update unless I have the Spotify app open and I’m under “you’re library” AND the phone is unlucked/screen is on. I have to set “auto-lock” option to “never” and set the phone...

  • Newbie
  • Device iPhone X’s Operating System iOS 12.0   As stated above, my playlist won’t update unless I have the Spotify app open and I’m under “you’re library” AND the phone is unlucked/screen is...
  • Loxer
  • Community Legend
  • 811 Views
  • 1 replies
  • 0 likes
  • 811 Views
  • 1 replies
  • 0 likes

How to add note(?) to playlist

I’m creating a playlist with songs from a particular year. However, some songs are not on Spotify and I would like to add a note to the playlist to state which ones are missing. I’ve added a photo of a playlist which has this, but I can’t work out ho...

976EA3C3-7CB2-4736-B555-AB8B683083A3.png
  • Casual Listener
  • I’m creating a playlist with songs from a particular year. However, some songs are not on Spotify and I would like to add a note to the playlist to state which ones are missing. I’ve added a photo of...
  • Loxer
  • Community Legend
  • 9263 Views
  • 5 replies
  • 0 likes
  • 9263 Views
  • 5 replies
  • 0 likes

Can’t change order of songs in queue when playing a shuffled playlist

PlanPremiumCountry USDeviceiPhone XOperating SystemiOS 12.0 My Question or IssueWhen I change the order of the songs set in the queue or about to play next from the playlist, the changes won’t stay. It will just play based on the original shuffled or...

  • Newbie
  • Plan Premium Country  US Device iPhone X Operating System iOS 12.0   My Question or Issue When I change the order of the songs set in the queue or about to play next from the play...
  • Loxer
  • Community Legend
  • 1439 Views
  • 1 replies
  • 3 likes
  • queue error
  • 1439 Views
  • 1 replies
  • 3 likes

Lieder werden automatisch übersprungen nach 1:20

PremiumCountry GermanyDevice(iPhone 7 / macbook pro)Operating System(iOS 10)My Question or Issue Hilfe, seit ca 2 Tagen wird jedes meiner Lieder dass ich abspiele nach 1:20 weitergeschaltet auf das nächste Lied?!?!?!?!Ich habe bereits alles neu insta...

  • Newbie
  • Premium Country Germany Device (iPhone 7 / macbook pro) Operating System (iOS 10) My Question or Issue   Hilfe, seit ca 2 Tagen wird jedes meiner Lieder dass ich abspiele nach 1:20 weite...
  • Loxer
  • Community Legend
  • 595 Views
  • 1 replies
  • 0 likes
  • 595 Views
  • 1 replies
  • 0 likes

Solved!! Problems while playing songs, songs dont' start at beginning

Hi all, Lately I have a problem playing songs on Spotify. When I for instance listen to some playlists, I get some problems playing the songs. When I skip to the next song, the song does not start at the beginning of the song. Some songs start at 6 s...

  • Regular
  •   Hi all, Lately I have a problem playing songs on Spotify. When I for instance listen to some playlists, I get some problems playing the songs. When I skip to the next song, the song does not ...
  • marcel2209
  • Regular
  • 2013 Views
  • 8 replies
  • 0 likes
  • 2013 Views
  • 8 replies
  • 0 likes

Songs not downloading to iPhone

PlanPremiumCountry Australia Device(iPhone 7)Operating System(iOS) My Question or Issue I am attempting to download a playlist but it is stuck on 'Downloading - waiting to download'. I have tried clearing space on my phone (there are a few Gb free no...

  • Newbie
  • Plan Premium Country Australia   Device (iPhone 7) Operating System (iOS)   My Question or Issue   I am attempting to download a playlist but it is stuck on 'Downloadin...
  • Loxer
  • Community Legend
  • 3677 Views
  • 1 replies
  • 0 likes
  • 3677 Views
  • 1 replies
  • 0 likes

Spotify new features .. Whats good and whats not ?

Can we please share our thoughts here on new features of spotify on IOS ?? Good things first 1. Cool New design2. Free Users can now select DO NOT PLAY THIS SONG AGAIN from any playlist and it wont ever come up again !!!!3. Ability to preview 10 seco...

  • Gig Goer
  • Can we please share our thoughts here on new features of spotify on IOS ??   Good things first  1. Cool New design 2. Free Users can now select DO NOT PLAY THIS SONG AGAIN from any play...
  • Loxer
  • Community Legend
  • 662 Views
  • 1 replies
  • 0 likes
  • 662 Views
  • 1 replies
  • 0 likes

Spotify app won’t play podcast episodes

Hi! I’ve been trying to play episodes of the In Our Time podcast in the Spotify app. However, I’m only able to listen to a few of the first episodes I ever clicked on—if I try to click on a new one, the app glitches (the downbar pops up and then disa...

  • Casual Listener
  • Hi! I’ve been trying to play episodes of the In Our Time podcast in the Spotify app. However, I’m only able to listen to a few of the first episodes I ever clicked on—if I try to click on a new ...
  • kn410
  • Casual Listener
  • 12883 Views
  • 2 replies
  • 6 likes
  • 12883 Views
  • 2 replies
  • 6 likes

Solved!! Random music after inactivity

PlanPremiumCountry MexicoDeviceiPhone XOperating SystemiOS 12.0 My Question or Issue Every time after a period of inactivity, when I open the app, it shows the message saying than I’m listening music in web player Chrome and changes the playlist bein...

  • Casual Listener
  • Plan Premium Country  Mexico Device iPhone X Operating System iOS 12.0   My Question or Issue  Every time after a period of inactivity, when I open the app, it shows the mess...
  • changoleoncin
  • Casual Listener
  • 2327 Views
  • 4 replies
  • 0 likes
  • djSugarRush
    inactivity
    ios12
    iphonex
    tommy
  • 2327 Views
  • 4 replies
  • 0 likes

how to unhide deleted songs (do not play again button) on premium?? PLEASE HELP

Before i upgraded to premium i clicked the 'do not play this again' button on a couple of songs that i didn't want to listen to in one of playlists because i couldn't skip. On the free version it was easy to undo this, however now that i've upgraded ...

  • Newbie
  • Before i upgraded to premium i clicked the 'do not play this again' button on a couple of songs that i didn't want to listen to in one of playlists because i couldn't skip. On the free version it was...
  • logic500
  • Gig Goer
  • 4728 Views
  • 2 replies
  • 4 likes
  • 4728 Views
  • 2 replies
  • 4 likes

Unable to download songs on iphone6

PlanPremium Country Hong Kong DeviceIPhone 6 Operating System My Question or Issue As shown above, there is no download individual song option available, please help!

EBB37702-3E15-4AA7-96DB-8EDDF78588EC.png 75E33058-DE3E-42D2-9593-486712A80325.png
  • Casual Listener
  •     Plan Premium  Country  Hong Kong  Device IPhone 6   Operating System   My Question or Issue  As shown above, there is no download individua...
  • Loxer
  • Community Legend
  • 962 Views
  • 1 replies
  • 0 likes
  • 962 Views
  • 1 replies
  • 0 likes

Repeat track doesn’t work

Hi,iPhone with the latest update (12.0)USAPremiumRecently I have been noticing that my repeat playlist button is on the screen and working but when I click it a second time to get it to repeat the song, it doesn’t work. It doesn’t even give me the op...

  • Newbie
  • Hi, iPhone with the latest update (12.0) USA Premium Recently I have been noticing that my repeat playlist button is on the screen and working but when I click it a second time to get it to repea...
  • Loxer
  • Community Legend
  • 1408 Views
  • 1 replies
  • 0 likes
  • 1408 Views
  • 1 replies
  • 0 likes

music randomly start playing in the middle of the day

My music will just start playing and I won't even be using my phone what can i do to stop it

  • Newbie
  • My music will just start playing and I won't even be using my phone what can i do to stop it
  • Loxer
  • Community Legend
  • 1112 Views
  • 1 replies
  • 0 likes
  • 1112 Views
  • 1 replies
  • 0 likes

Not receiving notifications

Despite having all notification setting enabled for email and push, I never receive any updates either via push or email. I follow a lot of artists and playlists and would really like a notification when they publish new music. Plan = PremiumCountry ...

  • Newbie
  • Despite having all notification setting enabled for email and push, I never receive any updates either via push or email. I follow a lot of artists and playlists and would really like a notification ...
  • Loxer
  • Community Legend
  • 1191 Views
  • 1 replies
  • 0 likes
  • 1191 Views
  • 1 replies
  • 0 likes

Autoplay

PlanFree/PremiumCountry Device(iPhone 7)Operating SystemIOS 11 My Question or Issue Spotify keeps “adding” songs to my playlists on mobile and plays songs that are not in my playlist. Autoplay is turned off.

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 7) Operating System IOS 11   My Question or Issue  Spotify keeps “adding” songs to my playlists on mobile and plays songs that are ...
  • Loxer
  • Community Legend
  • 1119 Views
  • 1 replies
  • 0 likes
  • 1119 Views
  • 1 replies
  • 0 likes

Solved!! Different view

PlanPremiumDeviceiPhone 7Operating SystemiOS12 Hi, sometimes spotify change view of playback where bottom bar with buttons disapear and buttons are visible only after interaction, while they are floating upon album cover. This is perfect and I would ...

  • Casual Listener
  • Plan Premium Device iPhone 7 Operating System iOS12   Hi, sometimes spotify change view of playback where bottom bar with buttons disapear and buttons are visible only after interaction, ...
  • Loxer
  • Community Legend
  • 4468 Views
  • 3 replies
  • 0 likes
  • Playback view layout
  • 4468 Views
  • 3 replies
  • 0 likes

Superuser Contribution My family subscription only works on my Mac, not on my phone

Hi, I paid for the family subscription. It works well on my macbook. However, it still appears that my account is FREE on my iPhone. I've logged in and out multiple times and reinstalled the app mutiple times, but it still appears as FREE. Is there a...

  • Newbie
  • Hi,   I paid for the family subscription. It works well on my macbook. However, it still appears that my account is FREE on my iPhone. I've logged in and out multiple times and reinstalled the...
  • Daisy
  • Spotify Legend
  • 1017 Views
  • 1 replies
  • 0 likes
  • 1017 Views
  • 1 replies
  • 0 likes

My Queue Is Really Buggy

PlanPremiumCountry Australia DeviceiPhone 8Operating SystemiOS 12 My Question or Issue Not sure if this is just me but whenever I make a queue, the last song in the list becomes invisible and uneditable. To add the que often doesn’t move and keeps so...

  • Newbie
  • Plan Premium Country  Australia  Device iPhone 8 Operating System iOS 12   My Question or Issue  Not sure if this is just me but whenever I make a queue, the last song i...
  • Loxer
  • Community Legend
  • 1482 Views
  • 1 replies
  • 0 likes
  • Ghost Queue
    iOS 12
    iphone 8
    Queue bug
    queue error
    queue list
  • 1482 Views
  • 1 replies
  • 0 likes

My iphone spotify bounces when plugged into my car, can't use phone. Any way to fix?

When I plug my iphone x into my car to use spotify, it sometimes begins bouncing and I can't use my phone. It is like Spotify hijacks my phone and won't let me use anything but Spotify. It does this often. Quite annoying and the fact Spotify works pe...

  • Newbie
  • When I plug my iphone x into my car to use spotify, it sometimes begins bouncing and I can't use my phone. It is like Spotify hijacks my phone and won't let me use anything but Spotify. It does this ...
  • Loxer
  • Community Legend
  • 1247 Views
  • 1 replies
  • 0 likes
  • 1247 Views
  • 1 replies
  • 0 likes

Shared playlist link

PlanPremiumCountry USADeviceiPhone XOperating SystemiOS 12 My Question or IssueMy friends and i have a shared playlist where we compile our favorites each month. I can't seem to open this month's playlist. I got the link in a text message, which take...

  • Newbie
  • Plan Premium Country  USA Device iPhone X Operating System iOS 12   My Question or Issue My friends and i have a shared playlist where we compile our favorites each month. I ...
  • Billy-J
  • Spotify Star
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes