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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232490 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114081 Views

116 replies

13 likes

Other
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  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2298 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303912 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129644 Views

19 replies

38 likes

  • 129644 Views
  • 19 replies
  • 38 likes

Solved!! Browse and Radio icons disapeared from the app on IPhone xr

PlanOnly Home, Search and Your Library icons. Browse and radio are nowhere to be found! PremiumCountry UKDevice(iPhone xr)Operating System(iOS 12.) My Question or Issue

Casual Listener

Plan Only Home, Search and Your Library icons. Browse and radio are nowhere to be found!   Premium Country  UK Device (iPhone xr) Operating System (iOS 12.)   My Question...

Nairiboo

Newbie

2084 Views

4 replies

0 likes

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  • 4 replies
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Songs wont play

So before I was able to play these songs in my phone and now I can’t they won’t work used to just let me play them it I wasn’t on WiFi now it won’t play at all none of the songs will and I don’t know why if I could have some help that would be nice. ...

Casual Listener

So before I was able to play these songs in my phone and now I can’t they won’t work used to just let me play them it I wasn’t on WiFi now it won’t play at all none of the songs will and I don’t know...

Billy-J

Spotify Star

1092 Views

5 replies

0 likes

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  • 5 replies
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Solved!! App is automatically synced to an old date

I'm using Spotify Premium on an iPhone 6 on iOS 11.4.1. Basically, when I open Spotify when I'm online, my playlists don't have any updates from the past few weeks. It's as if they're synced to a date in the past. After a few minutes, the app does up...

Casual Listener

  I'm using Spotify Premium on an iPhone 6 on iOS 11.4.1.   Basically, when I open Spotify when I'm online, my playlists don't have any updates from the past few weeks. It's as if they'r...

cmmiller628

Casual Listener

839 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Offline content not available

Hi all, Yesterday in the evening, I've listened to my Offline-Albums (fully marked as green/offline). Over Night, I’ve completely switched off my iPhone6.This morning, after starting the phone, my Spotify-Account was logged off (username and PW requi...

Regular

Hi all, Yesterday in the evening, I've listened to my Offline-Albums (fully marked as green/offline). Over Night, I’ve completely switched off my iPhone6.This morning, after starting the phone, my Sp...

Supergrobi1909

Regular

1206 Views

3 replies

0 likes

logged out.
Offline Content
  • 1206 Views
  • 3 replies
  • 0 likes

"Like" a radio song and choose what playlist it automatically gets sent to

PlanPremiumCountry USDeviceiPhone 6sOperating SystemiOS 10 My Question or Issue I love creating a new radio station and being able to like and dislike songs so that my liked songs get saved to a playlist. Through this process, I've created an awesome...

Casual Listener

  Plan Premium Country  US Device iPhone 6s Operating System iOS 10   My Question or Issue  I love creating a new radio station and being able to like and dislike songs...

ahnnpron

Casual Listener

1094 Views

2 replies

0 likes

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  • 2 replies
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Play queue

Hi I have a premium spotify account and normally listening on my iphone 8.When i queue up tracks its always the first track that just shows itself as a blank space and its really annoying.There should be another wu tang track after that but it shows ...

Casual Listener

Hi I have a premium spotify account and normally listening on my iphone 8. When i queue up tracks its always the first track that just shows itself as a blank space and its really annoying. There s...

esiebauer81

Casual Listener

633 Views

3 replies

0 likes

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  • 3 replies
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Different menu

rhe Menu on the bottom of the app changed . Now it only has gone search and your library. I don’t know how to get to The menu of all the international charts.

Newbie

rhe Menu on the bottom of the app changed . Now it only has gone search and your library.  I don’t know how to get to The menu of all the international charts. 

landonharris88

Composer

1507 Views

3 replies

0 likes

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  • 3 replies
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IOS - Albums not showing in library, not able to save albums, or download

Last week I couldnt save albums on ios, tapping save provided no response, same with the offline switch. Now if i go into the album view in my library I just get an empty state ‘your favourite albums will appear here’. I can no longer see or download...

Newbie

  Last week I couldnt save albums on ios, tapping save provided no response, same with the offline switch. Now if i go into the album view in my library I just get an empty state ‘your favourit...

501 Views

0 replies

0 likes

  • 501 Views
  • 0 replies
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Spotify keeps skipping and plays when the app is closed?

I’ve gone through dozens of threads and no one seems to have a solution to this. I’ve cleared the cache, closed the ap, logged off on all devices, switched headphones, deleted and reinstalled the app, and toggled almost all the settings on spotify. N...

Newbie

I’ve gone through dozens of threads and no one seems to have a solution to this. I’ve cleared the cache, closed the ap, logged off on all devices, switched headphones, deleted and reinstalled the app...

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
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Playback failed- not able to play video in you current location

PlanPremiumDeviceiPhone X, IOS 11.4.1Spotify version 8.4.**bleep**.787 My Question or Issuewhenever i try to play a song that has a video i get this and I’ve tried restarting my phone and and reinstalling Spotify but nothing works and It’s annoying a...

Casual Listener

Plan Premium Device iPhone X, IOS 11.4.1 Spotify version  8.4.**bleep**.787  My Question or Issue whenever i try to play a song that has a video i get this⬇️ and I’ve tried restartin...

Latrme

Casual Listener

2428 Views

3 replies

0 likes

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  • 3 replies
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Songs in Queue

My Question or Issue I used to be able to search an artist and look at all their songs and select the first song and spotify would automatically play the rest of the songs for that artist. I can no longer do this. I now have to pick every single song...

Casual Listener

My Question or Issue  I used to be able to search an artist and look at all their songs and select the first song and spotify would automatically play the rest of the songs for that artist. I c...

jgonza2015

Casual Listener

810 Views

2 replies

1 likes

  • 810 Views
  • 2 replies
  • 1 likes

Local File Issues

PlanPremium Device(iPhone 6S and MacBook Pro early 2015) Operating System(iOS 12.1 and macOS High Sierra 10.13.6) I have downloaded two songs in .mp3 format and they have transferred from my files on my MacBook to my local files on Spotify. The songs...

Newbie

Plan Premium   Device (iPhone 6S and MacBook Pro early 2015)   Operating System (iOS 12.1 and macOS High Sierra 10.13.6)   I have downloaded two songs in .mp3 format and they ...

594 Views

0 replies

0 likes

Account
Other
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Unable to delete device from device list.

PlanPremiumCountryPL DeviceiPhone SEOperating SystemiOS 12IssueHi,When I remove device from device list it disappears and this is ok but when I close and open app I still see previously deleted devices. For me it's a bug or maybe there is another way...

Casual Listener

Plan Premium Country PL  Device iPhone SE Operating System iOS 12 Issue Hi, When I remove device from device list it disappears and this is ok but when I close and open app I still...

fakeluka

Casual Listener

550 Views

2 replies

0 likes

  • 550 Views
  • 2 replies
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Transferring a song to my iOS device, but it says "Song not Downloaded"

PLEASE HELP!There's a problem with my syncing or whatever, I've been trying to transfer my local music files to my playlist, from PC (ethernet) to iOS (wireless internet). It shows up in my playlist but its unplayable, it says "Song Not Downloaded"if...

Newbie

PLEASE HELP! There's a problem with my syncing or whatever, I've been trying to transfer my local music files to my playlist, from PC (ethernet) to iOS (wireless internet). It shows up in my playl...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Spotify on Car Play drives me mad!!!

It does not matter if Spotify is running in the background etc 9 out of 10 Times when I open Storify it says I need to log in I tap on it nothing happens or you can see the Tab because they are all black.So what I need to do is unlock my phone close ...

Casual Listener

It does not matter if Spotify is running in the background etc   9 out of 10 Times when I open Storify it says I need to log in I tap on it nothing happens or you can see the Tab because they ...

allesmatze

Music Fan

819 Views

1 replies

0 likes

  • 819 Views
  • 1 replies
  • 0 likes

Spotify keep playing after closing app

Spotify keeps playing in my car via blutooth after i closed the spotify app. I even did a quick reset thing on my phone. Hold down two buttons for 10 ish seconds so it turns off and on. (Iphone 7) Then started facebook to see a video and then suddenl...

Regular

Spotify keeps playing in my car via blutooth after i closed the spotify app. I even did a quick reset thing on my phone. Hold down two buttons for 10 ish seconds so it turns off and on. (Iphone 7) Th...

1237 Views

0 replies

1 likes

  • 1237 Views
  • 0 replies
  • 1 likes

"wont play current song"

PlanPremiumCountryUnited KingdonDeviceIphone 6seOperating SystemiOS12.1My Question or IssueBeen having on going issue with spotify not playing music. I am a premium member on a student account and since having gone premium over half of the music on m...

Newbie

PlanPremium Country United Kingdon Device Iphone 6se Operating System iOS12.1 My Question or Issue Been having on going issue with spotify not playing music. I am a premium member on a studen...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

Superuser Contribution I can’t share music on instagram stories

Plan:PremiumCountry ItalyDevice:iPhone 6sOperating System:iOS 10 My Question or Issue:Hi! When I share a song to my Instagram Story, Instagram prompts me to login. I log in using Facebook credentials and it does not post the song to my story. Replica...

Newbie

  Plan: Premium Country  Italy Device: iPhone 6s Operating System: iOS 10   My Question or Issue: Hi! When I share a song to my Instagram Story, Instagram prompts me to...

Guido

Spotify Legend

24228 Views

13 replies

34 likes

  • 24228 Views
  • 13 replies
  • 34 likes

Superuser Contribution Constant Skipping and backtracking as well as voice control access

I have a Premium plan and my app has been going crazy lately. I have an iPhone X running on iOS 12.0.1. I’ve seen similar posts and tried changing headphones, reinstalling the app and restarting my device and NOTHING has worked. This makes it impossi...

Casual Listener

I have a Premium plan and my app has been going crazy lately. I have an iPhone X running on iOS 12.0.1. I’ve seen similar posts and tried changing headphones, reinstalling the app and restarting my d...

Guido

Spotify Legend

1242 Views

3 replies

1 likes

  • 1242 Views
  • 3 replies
  • 1 likes

Solved!! Add entire album to playlist.

Can we bring back the option to add an entire album to a playlist whiteout having to go through and add every song individually? We had this before and I used it regularly and loved it. But in recent updates it got removed and I want it back.

Newbie

Can we bring back the option to add an entire album to a playlist whiteout having to go through and add every song individually? We had this before and I used it regularly and loved it. But in recent...

Smellylettuce

Casual Listener

24455 Views

2 replies

20 likes

  • 24455 Views
  • 2 replies
  • 20 likes