Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237557 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118754 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447229 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305493 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountry USDeviceiPhone 6sOperating SystemiOS 12.0.1 In the past when my saved library was only a few songs I would just manually add each one to a playlist, but now I have hundreds, and it’s rather tedious selecting them one-by-one to add ...
Plan Premium Country US Device iPhone 6s Operating System iOS 12.0.1 In the past when my saved library was only a few songs I would just manually add each one to a playlist, but...
Casual Listener
908 Views
2 replies
0 likes
PlanPremiumCountry UsaDevice(iPhone X)Operating System(iOS 12.1) So how do I log off and on the iOS app? I purchased premium, and it’s working with my Mac app, but my phone is telling me I’m on the free plan.I assume the account that is already assoc...
Plan Premium Country Usa Device (iPhone X) Operating System (iOS 12.1) So how do I log off and on the iOS app? I purchased premium, and it’s working with my Mac app, but my phon...
Casual Listener
4092 Views
1 replies
0 likes
Just bought a car (2014 VW Golf). When I play music on Spotify over Bluetooth, songs skip and stutter, like a CD scratching. Can anyone suggest some troubleshooting I can try? I’ve tried turning on Data Saver in the Spotify app, which didn’t help. Al...
Just bought a car (2014 VW Golf). When I play music on Spotify over Bluetooth, songs skip and stutter, like a CD scratching. Can anyone suggest some troubleshoo...
Composer
25546 Views
5 replies
0 likes
PlanPremiumCountry SwedenDeviceiPhone 8, 256GBOperating SystemiOS 12.1 My Question or Issue I upgraded from my old iPhone 6 to an iPhone 8 yesterday and had no problems re-downloading all my playlists etc. again, however local files are proving to be...
Plan Premium Country Sweden Device iPhone 8, 256GB Operating System iOS 12.1 My Question or Issue I upgraded from my old iPhone 6 to an iPhone 8 yesterday and had no proble...
942 Views
0 replies
0 likes
I’ve been using endless artist radio and my understanding was that the radio updates and learns your music preferences instead of using the thumbs up and down system. There is a song one of my endless artist radio playlists that keeps showing up when...
I’ve been using endless artist radio and my understanding was that the radio updates and learns your music preferences instead of using the thumbs up and down system. There is a song one of my endles...
Roadie
1127 Views
2 replies
0 likes
PlanPremiumCountry GermanyDeviceiPhone 6Operating SystemiOS 12.1 My Question or IssueSince a couple of updates ago, the haptics have changed in a very bad way, I‘ll try to describe it:1. When swiping up/down to scroll, and letting it scroll on it‘s o...
Plan Premium Country Germany Device iPhone 6 Operating System iOS 12.1 My Question or Issue Since a couple of updates ago, the haptics have changed in a very bad way, I‘ll try ...
Community Legend
769 Views
1 replies
0 likes
PlanPremiumCountry United StatesDeviceiPhone 5S & Dell desktopOperating System(iOS 12.1/Windows 7) My Question or Issue Every time I try to listen to the song Season by The Scene Aesthetic on both my Spotify app and also the webplayer on my desktop c...
Plan Premium Country United States Device iPhone 5S & Dell desktop Operating System (iOS 12.1/Windows 7) My Question or Issue Every time I try to listen to the song S...
Not applicable
9933 Views
4 replies
0 likes
PlanPremiumCountry UKDeviceiPhone XS MaxOperating SystemiOS 12.1 My Question or IssueBefore iOS 12 i could pair my iphone to my cars stereo for music and it would connect as soon as i got in the car, one tap on the stereo and it would play music, did...
Plan Premium Country UK Device iPhone XS Max Operating System iOS 12.1 My Question or Issue Before iOS 12 i could pair my iphone to my cars stereo for music and it would connec...
Composer
1898 Views
1 replies
1 likes
PlanFree/PremiumCountry Canada Deviceiphone 6s Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue hello, I have gotten a gift card for my birthday (it is for 12 months) and I just went to use it today and I have run into a p...
Plan Free/Premium Country Canada Device iphone 6s Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue hello, I have gotten a ...
Composer
531 Views
1 replies
0 likes
PlanPremiumCountry SwedenDeviceiPhone 7Operating SystemWindows 10 My Question or Issue For the last 3-4 months (spring of 2018) I have had problems with Spotify randomly pausing and unpausing the music. Useful info:It happens both on my iPhone 7 and ...
Plan Premium Country Sweden Device iPhone 7 Operating System Windows 10 My Question or Issue For the last 3-4 months (spring of 2018) I have had problems with Spotify ...
Newbie
6859 Views
5 replies
7 likes
After typing a search (for instance, Nancy Sinatra), the songa returned do not play. Either it changes to different singers, or it stops if I push next song. I am a Premium user in Brazil. Iphone 6. IOs 12.1. Telmo
After typing a search (for instance, Nancy Sinatra), the songa returned do not play. Either it changes to different singers, or it stops if I push next song. I am a Premium user in Brazil. I...
Composer
812 Views
3 replies
0 likes
Planfamily plan - consideringCountry USADeviceecho dot and iphone 10 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue(1) under a premium membership, i can control my echo dots via the iphone application. under a family pla...
Plan family plan - considering Country USA Device echo dot and iphone 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue (1) under a ...
Casual Listener
817 Views
2 replies
0 likes
PlanPremiumCountry NorwayDeviceiPhone SEOperating SystemiOS 12.0.1. My Question or Issue I have used the Search function for a band name and then selected ‘see all songs’ to play their songs in an (almost) decreasing order based on popularity.I haven...
Plan Premium Country Norway Device iPhone SE Operating System iOS 12.0.1. My Question or Issue I have used the Search function for a band name and then selected ‘see all ...
Regular
1441 Views
5 replies
1 likes
Plan PremiumCountry UK Device iPad2Operating System iOS9 Although the "System requirements" page shows support for the iPad2, when I try to download the app I get a message telling me to update to iOS10 or above. The latest update for the iPad2 is iO...
Plan Premium Country UK Device iPad2 Operating System iOS9 Although the "System requirements" page shows support for the iPad2, when I try to download the app I get a mes...
Casual Listener
15245 Views
3 replies
1 likes
PlanOnly Home, Search and Your Library icons. Browse and radio are nowhere to be found! PremiumCountry UKDevice(iPhone xr)Operating System(iOS 12.) My Question or Issue
Plan Only Home, Search and Your Library icons. Browse and radio are nowhere to be found! Premium Country UK Device (iPhone xr) Operating System (iOS 12.) My Question...
Newbie
2090 Views
4 replies
0 likes
So before I was able to play these songs in my phone and now I can’t they won’t work used to just let me play them it I wasn’t on WiFi now it won’t play at all none of the songs will and I don’t know why if I could have some help that would be nice. ...
So before I was able to play these songs in my phone and now I can’t they won’t work used to just let me play them it I wasn’t on WiFi now it won’t play at all none of the songs will and I don’t know...
Spotify Star
1093 Views
5 replies
0 likes
I'm using Spotify Premium on an iPhone 6 on iOS 11.4.1. Basically, when I open Spotify when I'm online, my playlists don't have any updates from the past few weeks. It's as if they're synced to a date in the past. After a few minutes, the app does up...
I'm using Spotify Premium on an iPhone 6 on iOS 11.4.1. Basically, when I open Spotify when I'm online, my playlists don't have any updates from the past few weeks. It's as if they'r...
Casual Listener
845 Views
2 replies
0 likes
Hi all, Yesterday in the evening, I've listened to my Offline-Albums (fully marked as green/offline). Over Night, I’ve completely switched off my iPhone6.This morning, after starting the phone, my Spotify-Account was logged off (username and PW requi...
Hi all, Yesterday in the evening, I've listened to my Offline-Albums (fully marked as green/offline). Over Night, I’ve completely switched off my iPhone6.This morning, after starting the phone, my Sp...
Regular
1210 Views
3 replies
0 likes
PlanPremiumCountry USDeviceiPhone 6sOperating SystemiOS 10 My Question or Issue I love creating a new radio station and being able to like and dislike songs so that my liked songs get saved to a playlist. Through this process, I've created an awesome...
Plan Premium Country US Device iPhone 6s Operating System iOS 10 My Question or Issue I love creating a new radio station and being able to like and dislike songs...
Casual Listener
1103 Views
2 replies
0 likes
Hi I have a premium spotify account and normally listening on my iphone 8.When i queue up tracks its always the first track that just shows itself as a blank space and its really annoying.There should be another wu tang track after that but it shows ...
Hi I have a premium spotify account and normally listening on my iphone 8. When i queue up tracks its always the first track that just shows itself as a blank space and its really annoying. There s...
Casual Listener
637 Views
3 replies
0 likes
